FCC Web Documents citing 64.1190

as compiled by hallikainen.com/FccRules on 2012 06 01

• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 30, 2000, 21st Century Telecom of Illinois, Inc., OnePoint Communications Corp., and OnePoint Communications-Illinois, L.L.C. filed a Petition for Waiver of the Commission's Rules relating to 21st Century Telecom's acquisition of the customer base of OnePoint Communications-Illinois, L.L.C. (Waiver Petition). On October 17, 2000, 21st Century Telecom filed a Petition for Waiver Supplement (Supplement), which provides, among other
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 27, 2000, Time Warner filed an Emergency Petition for Limited Waiver (Waiver Petition) relating to Time Warner's acquisition of certain customers from GST Telecommunications, Inc. and the following affiliated companies: GST Action Telecom, Inc., GST Call America, Inc., GST Net, Inc., ICON Communications Corp., International Telemanagement Group, Inc. d/b/a Call America, NACT Telecommunications, Inc., Totalnet Communications, Inc., GST
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 28, 2000, First Communications filed a Petition for Waiver (Waiver Petition) relating to First Communications' acquisition of the customer base of ITS Billing, Inc. (ITS). On October 26, 2000, First Communications filed a letter supplementing its Waiver Petition (Supplement), which provides, among other things, further support for First Communications' petition for waiver and requests expedited treatment of the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On October 6, 2000, McLeodUSA filed a Petition relating to its acquisition of the customer bases of CapRock Telecommunications Corp. and IWL Communications, Inc. (Waiver Petition). On November 21, 2000, McLeodUSA filed a supplement to its Waiver Petition (Petition Supplement). See CapRock Telecommunications Corp. and IWL Communications, Inc. d/b/a CapRock Services Corp. Seek FCC Consent to Transfer Control to McLeodUSA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 19, 2000, United-KUC filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer of local customers presently served by GTE Alaska and Alaska Telephone Exchange Acquisition Corporation (ATEAC) to United-KUC. On December 1, 2000, United-KUC supplemented the Waiver Petition (Supplement) with a copy of its post-transfer customer notification letter (Attachment). 47 U.S.C. §
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On October 16, 2000, Worldcom filed a Petition for Expedited Waiver on behalf of MCI WorldCom Communications, Inc. (MCI WorldCom), a wholly owned subsidiary of Worldcom, relating to MCI WorldCom's acquisition of the customer base of Touch 1 Long Distance, Inc. (Waiver Petition). Touch 1 Long Distance, Inc. is also a wholly owned subsidiary of Worldcom. On October 17, 2000,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2816A1.txt
  • Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 2 47 C.F.R. §§ 64.1100 - 64.1190. Federal Communications Commission DA 00-2816 2 d/b/a Verizon Enterprise Solutions (VES) (collectively, Petitioners), a limited waiver of the authorization and verification requirements of the Commission's rules and Carrier Change Orders.3 We grant this limited waiver to the extent necessary to enable Petitioners to become the preferred carrier of certain consumers currently presubscribed to VSS, VHI, and VES, without first obtaining
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 17, 2000, Primus Telecommunications, Inc. filed a Petition for Waiver (Waiver Petition) relating to its acquisition of the customer base of Network International, L.C. (Network International). On December 8, 2000, Primus supplemented its Waiver Petition (Supplement) with additional information in support of its request for waiver of the Commission's authorization and verification rules. 47 U.S.C. § 258. The
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 27, 2000, PaeTec filed a Petition for Waiver (Waiver Petition) relating to PaeTec's transfer of the customer base of its affiliate, East Florida Communications, Inc. (East Florida), to PaeTec. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 30, 2000, AT&T Corporation filed a Petition for Expedited Waiver relating to AT&T's acquisition of the customer base of Alliance Group Services (Waiver Petition). On December 14, 2000, AT&T filed a Supplement to the Waiver Petition (Supplement), which includes, among other things, a revised customer notification letter. On December 19, 2000, AT&T filed a Second Supplement to the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 9, 2000, Qwest and the Acquiring Companies filed a Joint Petition for Waiver of the Commission's carrier change rules relating to the transfer from Qwest to the Acquiring Companies of the local subscriber base for 12 exchanges in Utah, totaling approximately 35,600 access lines (Waiver Petition). On December 21, 2000, Qwest supplemented the Waiver Petition (Supplement) with a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 22, 2001, ComTech 21, LLC filed a Petition for Waiver of the Commission's carrier change rules to enable ComTech to acquire the NXLD customer base. (Waiver Petition.) On April 20, 2001, ComTech supplemented its Waiver Petition with additional information regarding the handling of complaints of former NXLD customers. (Supplement). 47 U.S.C. § 258. The Commission's rules and orders
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 16, 2001, Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications a/k/a MetTel filed an Emergency Petition for Limited Waiver of the Commission's carrier change rules to permit it to acquire a portion of the North American Telecommunications Corporation customer base. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.txt
  • of the Federal Communications Commission's (Commission) rules, 47 C.F.R. § 63.71, to discontinue CBLD's resale and facilities-based interstate domestic long distance services. The application indicates that CBLD's long distance subscribers have been transferred to an affiliate of CBLD, Broadwing Telecommunications Inc. (Broadwing), pursuant to a waiver permitting the transfer without first obtaining subscribers' authorization and verification under sections 64.1100 through 64.1190 of the Commission's rules. As required by that waiver order, Broadwing notified CBLD customers that they would be transferred to Broadwing automatically unless they chose another long distance carrier. Customers were also informed that they would receive service at the same rates provided by CBLD. In accordance with section 63.71(c) of the Commission's rules, the application will be deemed to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 26, 2001, Choice One Communications of New York, Inc. filed an Emergency Petition for Expedited Waiver of the Commission's carrier change rules to enable Choice One to acquire certain business customers of CTSI, Inc. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 22, 2001, Pacific Lightnet, Inc. filed a Petition for Waiver of the Commission's carrier change rules to enable Pacific Lightnet to acquire certain customers of GST Hawaii, Inc. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 6, 2001, SWBT, Inc. filed an Emergency Petition for Waiver of the Commission's carrier change rules to enable SWBT to acquire certain customers of Optel. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Winnie Murry against Qwest Communications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Winnie Murry, Informal Complaint No. IC-01-S47497 (March 9, 2001) (Winnie Murry Complaint) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.txt
  • the complaint filed by Euzay B. Rogers, Jr. against Talk.com Holding Corp. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Euzay B. Rogers, Jr. Informal Complaint No. IC-01-S42726 (January 29, 2001) (Euzay B. Rogers Complaint) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.txt
  • U.S.C. § 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Charles Kostmayer against Worldcom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.txt
  • charges paid by the subscriber) along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.txt
  • 0.361, 1.719, the complaint filed by Offices Unlimited International of Rockaway against Qwest Communications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Offices Unlimited International of Rockaway, Informal Complaint No. IC-01-S47439 (February 27, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.txt
  • § 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Deborah Haverty against Business Options IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Andres Hark against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Andres Hark, Informal Complaint No. IC-S52010 (filed May 11, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER n NAME OF COMPLAINANT DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC 01-S48388 IC 01-S48102 IC 01-S49703 Barry Friedman Ned Wharton Shinichi Takenouchi 4/17/01 3/20/01 4/17/01 7/10/01 5/2/01 6/8/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.txt
  • K. Beattie February 21, 2001 April 12, 2001 IC 01-S47502 Cressie M. Veal March 26, 2001 April 25, 2001 IC 01-S48221 Elvina L. Woodard April 10, 2001 May 21, 2001 IC 01-S48222 Mildred L. Saunders March 29, 2001 May 14, 2001 IC 01-S48225 Catherine Blaney March 14, 2001 May 8, 2001 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.txt
  • Consumer Information Bureau APPENDIX A IC NUMBER NAME OF DATE OF DATE OF COMPLAINANT COMPLAINT CARRIER RESPONSE IC No. 01-S47282 Karen Berg-Raftakis March 12, 2001 April 30, 2001 IC No. 01-S48579 Harriet Magid February 26, 2001 June 5, 2001 IC No. 01-S50996 Shawn C. Ailes April 3, 2001 June 5, 2001 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47451 01-S52108 01-S54082 01-S54321 01-S54330 01-S55037 3/12/01 4/24/01 5/14/01 4/23/01 6/1/01 5/24/01 6/25/01 7/23/01 7/23/01 7/23/01 7/30/01 8/6/01 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S50270 April 20, 2001 May 24, 2001 01-S52086 May 15, 2001 June 6, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S54950 June 11, 2001 July 26, 2001 01-S55591 May 11, 2001 August 2, 2001 01-S55990 June 19, 2001 August 2, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.txt
  • 27, 2001 June 25, 2001 01-S52015 April 19, 2001 July 2, 2001 01-S53879 March 9, 2001 July 17, 2001 01-S55018 May 17, 2001 July 10, 2001 01-S55432 June 13, 2001 July 24, 2001 01-S55444 June 13, 2001 August 8, 2001 01-S56694 May 11, 2001 August 20, 2001 See Appendix A. Formerly Talk.Com Holding Corp. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against QuantumLink IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49205 4/12/01 7/11/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47551 3/23/01 5/22/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.txt
  • 21, 2001 IC-01-S56231 June 25, 2001 August 21, 2001 IC-01-S57331 June 13, 2001 September 5, 2001 IC-01-S57839 June 28, 2001 September 5, 2001 IC-01-S58325 July 5, 2001 September 12, 2001 IC-01-S58701 July 9, 2001 September 5, 2001 IC-01-S58751 July 25, 2001 September 12, 2001 IC-01-S60124 August 1, 2001 September 24, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.txt
  • AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S43279 February 12, 2001 April 3, 2001 01-S48014 March 13, 2001 April 27, 2001 01-S52097 April 24, 2001 June 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadview IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S54989 6/4/01 7/27/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S45011 01-S48210 01-S50323 01-S50479 01-S51329 3/2/01 4/11/01 5/3/01 4/4/01 4/17/01 5/2/01 5/16/01 6/15/01 6/18/01 7/9/01 01-S54939 01-S55429 01-S56688 5/15/01 5/27/01 6/25/01 7/26/01 8/3/01 8/22/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.txt
  • 2001 01-S54253 May 11, 2001 July 27, 2001 01-S55436 May 27, 2001 July 20, 2001 01-S55449 May 29, 2001 July 23, 2001 01-S60207 July 17, 2001 September 19, 2001 01-S60571 July 17, 2001 September 21, 2001 01-S61690 August 13, 2001 ` September 21, 2001 01-S62351 August 20, 2001 October 9, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On December 7, 2000, RSL COM U.S.A, Inc. filed a Petition for Waiver relating to RSL's acquisition of the customer base of LDM Systems, Inc. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Eschelon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S60083 (filed August 2, 2001) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S50982 May 7, 2001 July 19, 2001 01-S55435 June 18, 2001 August 20, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S50991 (filed April 20, 2001) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC-01-S47438 March 2, 2001 May 1, 2001 IC-01-S47445 March 5, 2001 May 3, 2001 IC-01-S58156 July 13, 2001 September 12, 2001 IC-01-S58336 May 2, 2001 September 12, 2001 IC-01-S59616 July 6, 2001 September 25, 2001 IC-01-S62346 August 9, 2001 October 11, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On December 4, 2000, Mescalero filed a Petition for Expedited Waiver of the Commission's carrier change rules relating to the transfer from Valor Telecommunications of New Mexico, LLC (Valor) to Mescalero of the local subscriber base of an exchange in New Mexico that contains approximately 950 access lines (Waiver Petition). On February 1, 2001, Mescalero supplemented the Waiver Petition (Supplement)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On January 12, 2001, TruCom and BridgeCom filed a Joint Petition for Waiver relating to BridgeCom's acquisition of TruCom. (Waiver Petition). Waiver Petition at 2. We note that TruCom and BridgeCom have filed a Joint Petition for Transfer of Control as required under Section 214 for their international telecommunications services but have not yet filed a similar petition for their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On January 5, 2001, Indiana Bell Telephone Company d/b/a Ameritech Indiana, Pacific Bell Telephone Company, and Southwestern Bell Telephone Company filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer of Verizon's local subscribers in California, Indiana, and Texas to Petitioners' customer bases in those areas. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On February 5, 2001, Southwestern Bell filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer from Sprint Communications Company (Sprint) to Southwestern Bell of Sprint's residential local resale subscriber base in Texas (Waiver Petition). On February 14, 2001, Southwestern Bell filed a Supplemental Petition for Waiver that provided a replacement for the Exhibit 3
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.txt
  • (rel. February 22, 2001), will take effect on April 2, 2001. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following rule provisions adopted in the Commission's Third Report and Order contained information collections: sections 64.1130(a) through (c), 64.1130(i), 64.1130(j), 64.1180, 64.1190(d) and (e), and 64.1195. A summary of the amended Third Report and Order was published in the Federal Register at 66 FR 12877 (March 1, 2001) and was corrected at 66 FR 16151 (March 23, 2001). The information collections contained in section 64.1195 were approved by the Office of Management and Budget (OMB) on March 1, 2001. OMB No. 3060-0855.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 2, 2001, PNG filed a Petition for Waiver relating to PNG's acquisition of the customer bases of U.S. TeleStar Communications Group, Inc. and LDC Consultants, Inc. (Waiver Petition). Because PNG's counsel inadvertently failed to sign the March 2 Waiver Petition, as required by section 1.52 of our rules, 47 C.F.R. § 1.52, PNG refiled the petition with counsel's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 13, 2001, Talk.com Inc., Talk.com Holding Corp., Access One Communications Corp., The Other Phone Company, Inc. d/b/a Access One and OmniCall, Inc. filed a Petition for Expedited Waiver of the Commission's carrier change rules relating to the transfer of Access One's customer base to Talk.com Holding. (Waiver Petition.) On March 28, 2001, Petitioners supplemented their Waiver Petition with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 8, 2001, Gallatin River Communications, LLC, Madison River Long Distance Solutions d/b/a Gallatin River Long Distance, Madison Telephone Company, and Madison Network Systems, Inc. filed a Petition for Waiver of the Commission's carrier change rules to enable the Madison Entities to acquire part of the Gallatin customer base. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-908A1.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 4, 2001, Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications a/k/a MetTel filed an Emergency Petition for Limited Waiver of the Commission's carrier change rules to permit it to acquire a portion of the North American Telecommunications Corporation customer base. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48390, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S52056, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59606, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.txt
  • thirty days after the unauthorized change occurred and neither Opex Communications nor Close Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60059 July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S65605, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.txt
  • not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S67634 12/28/01 03/21/02 02-S67629 01/28/02 03/21/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64322, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62309, July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.txt
  • first thirty days after the unauthorized change occurred neither NTS/MIDCOM nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56988, filed June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62367, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42807, January 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52069, April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55451, May 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55942, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.txt
  • days after the unauthorized change occurred and neither Verizon and AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61347, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66125, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55165, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01- S60624, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52063, April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55036, May 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S55585, June 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Communicate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67599, November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S57181, June 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65774, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC 01-S60579 August 23, 2001 September 25, 2001 IC 01-S62802 September 20, 2001 October 30, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S63693, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67942, February 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global Crossing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56457, June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier 01-S63701 August 27, 2001 April 5, 2002 AT&T Corporation 02-S67602 January 10, 2002 April 4, 2002 Sprint Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S59590 01-S63491 02-S66703 August 7, 2001 September 4, 2001 November 29, 2001 October 25, 2001 November 26, 2001 March 25, 2002 None Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, AOL, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53886, April 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S64694, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S64339, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54079, May 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S61462, August 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.txt
  • along with copies of any telephone bills issued from BSP to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67920, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S66352, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68405, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.txt
  • and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49704 April 3, 2001 June 1, 2001 01-S47279 March 9, 2001 May 18, 2001 01-S54087 May 22, 2001 July 16, 2001 01-S54089 May 16, 2001 July 16, 2001 01-S59604 July 10, 2001 September 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.txt
  • of Complaint Date of Carrier Response 01-S48215 3/12/01 5/21/01 01-S49192 4/23/01 6/4/01 01-S55576 8/26/01 8/6/01 01-S58325 7/24/02 9/12/01 01-S60202 7/31/01 9/25/01 01-S62240 7/9/01 10/15/01 01-S62949 8/21/01 10/30/01 01-S64331 7/20/01 11/15/01 01-S64343 9/17/01 11/15/01 01-S64425 8/23/01 11/15/01 01-S64455 9/12/01 11/15/01 01-S65588 10/5/01 12/7/01 01-S65676 8/10/01 12/17/01 01-S66142 11/8/01 12/18/01 01-S66212 10/18/01 3/28/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S52100 March 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 01-S55773 June 18, 2001 July 25, 2001 WorldCom, Inc. 01-S56227 May 18, 2001 July 27, 2001 Verizon & AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 01-S61440 July 17, 2001 September 17, 2001 AT&T Corp. . 02-S67921 January 25, 2002 April 4, 2002 Network One 02-S69339 March 12, 2002 April 22, 2002 Verizonz See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69363, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42573, January 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.txt
  • the first thirty days after the unauthorized change occurred and neither Qwest nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S50263 April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58173 01-S65343 July 26, 2001 October 3, 2001 September 10, 2001 April 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S 65406, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58977, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S53890 May 21, 2001 July 10, 2001 01-S54375 May 7, 2001 May 16, 2001 02-S67870 January 11, 2002 April 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60641, July 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S66211 October 15, 2001 February 19, 2002 02-S67742 January 23, 2002 April 1, 2002 02-S68138 February 26, 2002 April 24, 2002 02-S69365 March 14, 2002 May 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67596, November 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Allegiance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55456, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59599, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.txt
  • 2001 April 1, 2002 02-S68033 January 3, 2002 April 12, 2002 02-S68128 February 26, 2002 April 16, 2002 02-S69390 March 7, 2002 April 30, 2002 02-S71610 April 11, 2002 May 17, 2002 02-S72472 April 12, 2002 June 11, 2002 See Appendix A. Complaints 01-S66309 and 01-S66597 are duplicate cases of 02-S67583 and 02-S67830, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S43415 February 14, 2001 April 17, 2001 02-S70656 March 13, 2002 May 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66063, filed October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S64385 August 24, 2001 November 21, 2001 01-S64737 September 13, 2001 November 17, 2001 02-S67643 January 9, 2002 March 21, 2002 02-S67651 January 22, 2002 March 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.txt
  • NUMBER RESPONSE 01-S53885 April 30, 2001 July 9, 2001 01-S62937 August 2, 2001 October 30, 2001 01-S64335 September 11, 2001 November 13, 2001 02-S68486 February 15, 2002 May 2, 2002 02-S69391 March 4, 2002 May 6, 2002 02-S69398 February 28, 2002 May 6, 2002 02-S71403 March 14, 2002 June 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.txt
  • order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S66062 October 1, 2001 December 28, 2001 02-S67835 January 7, 2002 April 8, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.txt
  • first thirty days after the unauthorized change occurred and neither authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66748, December 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.txt
  • CARRIER 01-S57429 May 7, 2001 September 11, 2001 The Phone Company 01-S59582 June 11, 2001 September 20, 2001 AT&T 01-S64328 August 9, 2001 November 7, 2001 WorldCom 01-S64456 September 17, 2001 November 21, 2001 Verizon 01-S64528 September 4, 2001 November 9, 2001 AT&T 01-S66090 October 9, 2001 February 19, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55599, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62277, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54322, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67947, January 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56379, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S69334, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64337, September 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57835, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58988, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64363, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52485, filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59628, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.txt
  • against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61040 June 25, 2001 September 24, 2001 01-S65341 September 24, 2001 November 19, 2001 02-S66811 December 11, 2001 February 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S69161, filed January 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.txt
  • CARRIER RESPONSE 01-S49187 April 20, 2001 June 4, 2001 01-S52005 May 4, 2001 June 26, 2001 01-S55931 May 16, 2001 August 3, 2001 01-S55448 May 29, 2001 August 2, 2001 01-S61444 August 13, 2001 October 1, 2001 01-S62250 July 31, 2001 October 15, 2001 01-S64395 September 18, 2001 November 15, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62986, August 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.txt
  • 20, 2001 IC 01-S63062 August 22, 2001 December 7, 2001 IC 01-S66206 October 15, 2001 March 28, 2002 IC 01-S67547 August 6, 2001 October 30, 2001 IC 02-S67760 August 4, 2001 December 7, 2001 IC 02-S67764 September 5, 2001 October 30, 2001 IC 02-S67778 October 26, 2001 November 30, 2001 ` See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55768, May 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64735, September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S54600 May 31, 2001 August 6, 2001 01-S55458 May 31, 2001 August 7, 2001 01-S60556 July 5, 2001 September 24, 2001 01-S63050 September 7, 2001 November 26, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48396, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57805, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.txt
  • the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 02-S64692, October 1, 2001, No. IC 01-S63470 is a duplicate case. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S65969 September 10, 2001 December 28, 2001 02-S66690 November 28, 2001 March 5, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.txt
  • 7, 2002 02-S67923 February 22, 2002 April 16, 2002 02-S67933 February 18, 2002 April 8, 2002 02-S67984 February 11, 2002 April 12, 2002 02-S70582 January 18, 2002 May 20, 2002 02-S70643 March 11, 2002 May 23, 2002 02-S71606 March 29, 2002 June 6, 2002 02-S72469 April 17, 2002 June 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT CARRIER RESPONSE 01-S60989 July 27, 2001 September 18, 2001 02-S70524 March 18, 2002 May 3, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S59607 August 23, 2001 September 4, 2001 AT&T 02-S68055 March 15, 2002 April 15, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.txt
  • during the first thirty days after the unauthorized change occurred and IEcom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59627, filed July 2, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.txt
  • after the unauthorized change occurred and neither AT&T Corporation nor Mpower Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59589, filed July 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.txt
  • after the unauthorized change occurred and neither Sprint Communications Company nor Consolidated Billing Provider may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66051, September 26, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66052, September 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 02-S68006 March 15, 2002 April 18, 2002 AT&T 02-S70447 April 19, 2002 May 10, 2002 ACC Business See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S64398, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.txt
  • thirty days after the unauthorized change occurred and neither (authorized carrier) nor (company) may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S61123, filed July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47585 3/14/01 5/14/01 01-S50981 4/11/01 6/19/01 01-S55446 6/12/01 8/6/01 01-S59591 7/2/01 10/1/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61401, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S49695 01-S53884 April 20, 2001 May 18, 2001 July 10, 2002 July 10, 2002 WorldCom, Inc. Touch America, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.txt
  • COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 02-S66762 December 26, 2001 March 21, 2002 Verizon 02-S69344 March 11, 2002 April 22, 2002 AT&T Corp. 02-S70227 March 18, 2002 May 8, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68429, February 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S50974, April 4, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61062, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64406, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63682, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66201, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67987, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47664, April 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66344, November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64342, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell, AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63456, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66093, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.txt
  • after the unauthorized change occurred and neither Ameritech Wisconsin nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S59585, filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64491 October 18, 2001 January 22, 2002 AT&T 02-S66718 February 22, 2002 March 14, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.txt
  • days after the unauthorized change occurred and neither AT&T Corporation nor Summit Telco, L.L.C. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59623, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.txt
  • Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S62271 September 6, 2001 October 9, 2001 Southwestern Bell 01-S66050 December 14, 2001 February 21, 2002 Worldcom 02-S68048 March 29, 2002 May 20, 2002 Cable & Wireless 02-S70404 April 19, 2002 June 10, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S64304, filed July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S66022, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.txt
  • 28, 2001 01-S66334 December 21, 2001 January 9, 2002 02-S67313 February 22, 2002 March 12, 2002 02-S67659 February 22, 2002 March 11, 2002 02-S68412 March 22, 2002 April 3, 2002 02-S70277 April 19, 2002 May 23, 2002 02-S70470 April 19, 2002 May 20, 2002 See Appendix A, No. 02-S67659 is a duplicate of 01-S65337. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.txt
  • Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S65271 October 26, 2001 November 26, 2001 Sprint 02-S71979 May 10, 2002 May 30, 2002 Lifeline 02-S71985 May 10, 2002 May 28, 2002 02-S73318 May 24, 2002 June 21, 2002 The Phone Co. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.txt
  • days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48223, filed April 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64704 October 11, 2001 November 5, 2001 Ameritech 02-S70572 April 19, 2002 May 6, 2002 Ameritech See Appendix A 01-S26107 is a duplicate case of 01-S64704. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56739, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.txt
  • July 10, 2001 July 2, 2001 July 27, 2001 June 21, 2001 September 24, 2001 August 5, 2001 September 10, 2001 November 5, 2001 September 20, 2001 February 12, 2002 01-S65385 September 14, 2001 December 4, 2001 01-S66057 02-S68447 October 9, 2001 January 20, 2002 December 26, 2001 April 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.txt
  • APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S65113 October 26, 2001 November 29, 2001 Worldcom 01-S66020 December 14, 2001 January 9, 2002 Global Crossing 02-S71613 March 4, 2002 May 30, 2002 Verizon See Appendix A, 02-S67082 is a duplicate of 01-S66020 and 02-S72026 is a duplicate of 02-S71613. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Vox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54595, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66087 02-S70247 October 5, 2001 March 27, 2002 January 30, 2002 May 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64667, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63445, August 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62925, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62248, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58220, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64380, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55433, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65603, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64423, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.txt
  • Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54340 June 5, 2001 July 16, 2001 Worldcom 01-S55164 April 23, 2001 July 2, 2001 Global Communications 02-S67822 January 15, 2002 April 8, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Bureau Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 01-S65661 October 1, 2001 December 20, 2001 Co Vista Communications 01-S66335 November 26, 2001 January 29, 2002 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66502, filed November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.txt
  • along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No.01-S42754, December 21, 2000. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54331, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66222, November 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60078, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.txt
  • along with copies of any telephone bills issued from Qwest to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47832, April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.txt
  • along with copies of any telephone bills issued from Alliance to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54954, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S66056 01-S66073 01-S66076 01-S66198 October 15, 2001 September 25, 2001 January 8, 2002 October 22, 2001 January 4, 2002 May 10, 2002 April 19, 2002 March 15, 2002 WorldCom WorldCom AT&T Corp. Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66301, November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.txt
  • thirty days after the unauthorized change occurred and neither their authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60582, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.txt
  • the first thirty days after the unauthorized change occurred and neither Global nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66306, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60229, May 15, 2001 is a duplicate of 01-S52016. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC-01-S58235 July 24, 2001 March 15, 2002 IC 01-S62359 August 28, 2001 March 15, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Comcast Notice of Informal Complaint No. IC 01-S66390, December 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52033, May 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55453, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67101, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73528, April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64315, November 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72012, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60078, July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.txt
  • along with copies of any telephone bills issued from RCN to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53944, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54317, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.txt
  • the first thirty days after the unauthorized change occurred and neither Primus nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65403, October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S79054 July 16, 2002 September 9, 2002 02-S79067 July 8, 2002 September 9, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.txt
  • thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79500, July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.txt
  • & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S77153 May 9, 2002 August 10, 2002 02-S77157 April 11, 2002 August 10, 2002 02-S77362 June 12, 2002 August 15, 2002 02-S77436 May 23, 2002 August 10, 2002 02-S77445 May 30, 2002 August 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S77069 May 15, 2002 September 16, 2002 02-S77357 June 3, 2002 September 12, 2002 02-S77639 June 12, 2002 September 16, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.txt
  • the first thirty days after the unauthorized change occurred and neither Expanets nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70220, March 14, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71583 02-S73548 02-S73550 April 4, 2002 February 26, 2002 April 11, 2002 Septemeber 25, 2002 July 8, 2002 July 8, 2002 AT&T Corp. WorldCom Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69350 March 14, 2002 May 14, 2002 AT&T Corp. 02-S76427 March 4, 2002 July 18, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Sonix nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49696, March 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.txt
  • the first thirty days after the unauthorized change occurred and neither 011 nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70521, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69271 02-S71690 March 6, 2002 April 9, 2002 August 12, 2002 July 2, 2002 Network One Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69148 02-S69356 March 15, 2002 March 14, 2002 May 17, 2002 August 19, 2002 Sprint Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71585, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77367, April 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67828, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor C&W may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68415, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73259, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55972 01-S57782 May 24, 2001 July 17, 2001 July 30, 2001 September 5, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73702, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68014, January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64329, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.txt
  • the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55428, May 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62284, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60275, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64332, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.txt
  • thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79500, July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59625, June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62232, May 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.txt
  • days after the unauthorized change occurred and neither Sprint nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77084, May 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Federal Communications Commission DA 02-2660 APPENDIX A Informal Date of Date of Name of Complaint Complaint Carrier Response Authorized Carrier Number 01-S63560 09/04/01 08/15/02 AT&T 02-S76095 06/03/02 07/15/02 Alltel 02-S79109 07/10/02 09/09/02 Molalla Comm. 02-S79382 07/22/02 09/09/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49196 April 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66208, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67631, January 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T, Verizon WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72423, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.txt
  • days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50987, April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, Globalcom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S75350, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67623, January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72041, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66218, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S54480 May 8, 2001 September 3, 2002 AT&T 01-S66127 October 10, 2001 September 3, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.txt
  • thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68016, December 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.txt
  • thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63258, September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66756, January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69448 March 12, 2002 June 14, 2002 AT&T 02-S70726 March 14, 2002 May 23, 2002 Ameritech and Unitel Communications 02-S72013 March 26, 2002 June 11, 2002 Eastern Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60761, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S69663, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.txt
  • COMPLAINT CARRIER CARRIERS NUMBER RESPONSE 02-S68132 February 25, 2002 April 11, 2002 Broadwing 02-S68629 February 27, 2002 May 16, 2002 Sprint 02-S69401 March 6, 2002 May 2, 2002 MCI 02-S72475 April 12, 2002 June 17, 2002 Verizon 02-S72813 April 24, 2002 June 24, 2002 Isterra See Appendix A, 02-S72309 is a duplicate of 02-S68629.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66300, filed October 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.txt
  • after the unauthorized change occurred and neither Verizon Long Distance and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67655, filed January 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S64720 September 24, 2001 December 6, 2001 Qwest 02-S71978 March 12, 2002 May 31, 2002 02-S72037 April 11, 2002 June 3, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S72419 April 16, 2002 July 1, 2002 Sprint 02-S72819 March 15, 2002 July 1, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67593, filed December 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71999, filed February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71092, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.txt
  • CARRIER RESPONSE 01-S64362 September 14, 2001 November 7, 2001 01-S66123 October 9, 2001 December 17, 2001 01-S66387 November 19, 2001 January 23, 2002 02-S69163 January 3, 2002 April 11, 2002 02-S69230 February 19, 2002 April 18, 2002 02-S71652 February 21, 2002 June 7, 2002 02-S71987 April 8, 2002 June 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77170, filed May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.txt
  • days after the unauthorized change occurred and neither AT&T Corporation and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S59617, filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S60204, filed July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53945, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66074, filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Axces, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S61115, filed July 9, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.txt
  • 1.719, the complaints filed by Complainants against Communicate Technological Systems ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64702 September 5, 2001 January 16, 2002 02-S67656 January 8, 2002 April 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.txt
  • days after the unauthorized change occurred and neither Eastern Telecommunications nor Adelphia Business Solutions may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59595, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55433, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77170, filed May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77238 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77259 filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79605 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71460 filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77165 filed May 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.txt
  • days after the unauthorized change occurred and neither 011 Communications, Ameritech, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67871, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.txt
  • days after the unauthorized change occurred and neither Verizon and AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63254, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.txt
  • the first thirty days after the unauthorized change occurred and neither Opex nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67641, April, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01- S66026, September 18, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63681 filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.txt
  • thirty days after the unauthorized change occurred and neither Network One nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S63942, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79739, filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.txt
  • thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60618, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60213, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62350, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69360, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60289, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.txt
  • the unauthorized change occurred and neither The Phone Company nor Cable & Wireless may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 01-S48128, March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79567 July 23, 2002 September 13, 2002 AT&T 02-S79640 July 8, 2002 September 13, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77196, June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63265, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60987, July 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.txt
  • the unauthorized change occurred and neither Sprint, Sprint LP, nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66755, September 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67842, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73304, April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73387, filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.txt
  • days after the unauthorized change occurred and neither Worldcom nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63070, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76122 May 29, 2002 July 29, 2002 Verizon MCI 02-S77145 June 18, 2002 August 15, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.txt
  • after the unauthorized change occurred and neither Ameritech nor RCN Telecom Services, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70355, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest and Dancris Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71486, filed January 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.txt
  • after the unauthorized change occurred and neither AT&T nor Global Crossing Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73373, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel Telecommunications, Inc.. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73372, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against International Exchange Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73254, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70350, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.txt
  • after the unauthorized change occurred and neither Southwestern Bell nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73411, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Line Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76901, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S69396, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against One Star Long Distance, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73410, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68035, filed February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S71084 April 2, 2002 June 21, 2002 Sprint 02-S71158 April 2, 2002 May 30, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S71374 March 25, 2002 June 13, 2002 AT&T 02-S77180 May 29, 2002 August 26, 2002 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.txt
  • after the unauthorized change occurred and neither AT&T nor Least Cost Routing, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70378, filed January 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67653, filed February 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.txt
  • DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S68001 February 21, 2002 September 12, 2002 Verizon AT&T 02-S76298 April 15, 2002 August 19, 2002 Verizon AT&T 02-S76495 April 24, 2002 August 15, 2002 Southwestern Bell 02-S76839 May 8, 2002 August 15, 2002 AT&T 02-S77389 May 6, 2002 August 15, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69264, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79638 02-S80087 July 15, 2002 August 19, 2002 September 23, 2002 September 23, 2002 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79145 02-S79526 02-S79595 02-S79618 May 18, 2002 April 25, 2002 June 16, 2002 July 16, 2002 October 8, 2002 October 8, 2002 October 8, 2002 October 8, 2002 AT&T Corp. AT&T Corp. Verizon Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79061 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67841, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67834, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the TeleRCN/21st Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79053, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79095, July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom nor Webnet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S64413, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76904 filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S76469, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Allegiance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62363, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79734, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79735, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68139, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71744, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.txt
  • thirty days after the unauthorized change occurred and neither WorldCom nor Coordinated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68053, September 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.txt
  • days after the unauthorized change occurred and neither BellSouth, AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66810, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65776, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S-S70490, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68188 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78933 filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68473, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.txt
  • along with copies of any telephone bills issued from CTS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71563, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.txt
  • M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54986 02-S70251 02-S73542 February 26, 2001 March 20, 2002 April 4, 2002 August 21, 2002 October 2, 2002 October 2, 2002 Not reported AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S64514 02-S66736 02-S69329 02-S70246 October 4, 2001 January 4, 2002 February 21, 2002 March 18, 2002 August 22, 2002 March 12, 2002 July 10, 2002 September 6, 2002 Not Reported WorldCom AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67936 02-S73546 January 3, 2002 January 26, 2002 September 6, 2002 October 2, 2002 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77361, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.txt
  • first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54330, June 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S55459 01-S65611 June 4, 2001 October 1, 2001 August 6, 2001 December 7, 2001 AT&T Corp. GlobalCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67588 02-S68293 02-S69157 January 4, 2002 February 27, 2002 March 13, 2002 May 6, 2002 June 17, 2002 June 4, 2002 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67770, February 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67940, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S68017 02-S68626 February 21, 2002 February 25, 2002 June 4, 2002 May 24, 2002 WorldCom Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.txt
  • the first thirty days after the unauthorized change occurred and neither GlobalCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69373, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77440, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77154, filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77808 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77334, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77473 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S51272 01-S65293 May 8, 2001 September 28, 2001 July 7, 2001 March 19, 2002 Vartec Telecom, Inc. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80198, filed August 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.txt
  • Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76972 June 6, 2002 September 27, 2002 AT&T 02-S77062 May 21, 2002 September 27, 2002 WorldCom 02-S79074 July 9, 2002 September 30, 2002 WorldCom 02-S79579 May 22, 2002 September 30, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79623 02-S80041 July 16, 2002 August 5, 2002 October 1, 2002 October 8, 2002 AT&T Corp. Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Conversent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71437, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Direct One may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71430, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.txt
  • days after the unauthorized change occurred and neither AT&T and WorldCom nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70794, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65340, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor National Accounts, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77258, filed June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76211, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 02-S73382 April 5, 2002 June 14, 2002 BellSouth 02-S73404 April 9, 2002 June 14, 2002 BellSouth AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.txt
  • after the unauthorized change occurred and neither Verizon nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77812, filed June 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Webnet Communications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54063, filed April 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.txt
  • Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73527 April 11, 2002 July 3, 2002 None 02-S74555 May 9, 2002 July 22, 2002 Broadwing 02-S76281 May 1, 2002 July 23, 2002 None 02-S77066 April 17, 2002 August 9, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.txt
  • days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76595, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65110, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67652 02-S69166 02-S69573 January 18, 2002 March 6, 2002 March 15, 2002 May 6, 2002 May 17, 2002 June 12, 2002 AT&T Corp. AT&T Corp. Working Assets See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67720 02-S69379 January 15, 2002 March 8, 2002 May 6, 2002 May 17, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S68117 02-S69104 February 5, 2002 February 13, 2002 May 17, 2002 May 24, 2002 AT&T Corp. Asian American Association See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80096 filed July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77344 filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76614 May 10, 2002 July 22, 2002 AT&T Corp. 02-S79568 June 17, 2002 October 1, 2002 Startec Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80019 filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Teleuno International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73398, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.txt
  • after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S70396, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.txt
  • after the unauthorized change occurred and neither AT&T nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76442, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.txt
  • change occurred and neither Verizon and AT&T nor America's Digital Satellite Telephone, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70408, filed January 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Alltel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80435, filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S80025 August 2, 2002 September 27, 2002 Qwest 02-S80028 August 2, 2002 September 25, 2002 WorldxChange 02-S80178 July 15, 2002 October 10, 2002 AT&T 02-S80242 July 16, 2002 October 10, 2002 RCN 02-S80359 September 10, 2002 October 15, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80561 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80147 filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77154 filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S52008, filed April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68031, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.txt
  • along with copies of any telephone bills issued from Ivantage to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69335, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.txt
  • along with copies of any telephone bills issued from LCR to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64521, September 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.txt
  • the first thirty days after the unauthorized change occurred and neither CoreComm nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69267, March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65292, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69362, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.txt
  • the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70407, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76306, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66708, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S66805, January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67750, January 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.txt
  • OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71428 02-S71936 02-S73597 02-S73628 02-S80484 February 21, 2002 March 22, 2002 May 8, 2002 May 8, 2002 September 6, 2002 June 21, 2002 June 21, 2002 August 2, 2002 July 16, 2002 November 4, 2002 AT&T Corp. Not Reported Verizon AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.txt
  • the first thirty days after the unauthorized change occurred and New Access may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58160, July 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68037, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor PVT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68054, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64378 filed September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79753 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64399, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52337, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the TeleAMERICAN/21st Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3295A1.doc
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59618 filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.txt
  • 02-S79092 July 2, 2002 October 8, 2002 Opex 02-S79628 July 15, 2002 October 22, 2002 WorldCom 02-S80001 August 30, 2002 November 14, 2002 Southwestern Bell 02-S80170 August 7, 2002 November 8, 2002 Uni-Tel 02-S80457 September 3, 2002 November 14, 2002 AT&T Corp. 02-S80640 September 26, 2002 November 8, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76609 May 1, 2002 September 25, 2002 Not Reported 02-S79062 02-S80356 July 16, 2002 July 23, 2002 October 8, 2002 November 8, 2002 Southwestern Bell Americatel Corp. 02-S80604 September 18, 2002 November 8, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.txt
  • Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76999 02-S79544 March 27, 2002 July 23, 2002 September 4, 2002 October 22, 2002 AT&T Corp. PowerNet Global 02-S79635 July 15, 2002 October 1, 2002 AT&T Corp. 02-S80014 June 7, 2002 October 15, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.txt
  • the unauthorized change occurred and neither MCI nor World Communications Satellite Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68008, filed February 11, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.txt
  • thirty days after the unauthorized change occurred and neither Opex nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67600, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77209, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S76455 June 6, 2002 July 30, 2002 Sprint 02-S77056 May 31, 2002 August 29, 2002 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73601, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67839, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70791, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68119 March 22, 2002 August 15, 2002 Isterra 02-S71996 May 10, 2002 May 16, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80084, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.txt
  • June 12, 2002 AT&T Corp. 02-S73383 02-S74526 02-S80009 02-S80064 02-S80605 April 9, 2001 March 13, 2002 June 26, 2002 August 27, 2002 September 19, 2002 September 9, 2002 August 6, 2002 October 15, 2002 October 29, 2002 November 14, 2002 Qwest Comm., Inc. AT&T Corp. Turaath Communications Not reported PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor UBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80267 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77801 filed June 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80714 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77166 filed May 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62242 July 9, 2001 October 9, 2001 01-S62960 August 16, 2001 November 7, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.txt
  • Not reported 02-S80032 July 25, 2002 October 29, 2002 Verizon 02-S80060 August 1, 2002 October 15, 2002 Qwest 02-S80218 August 21, 2002 October 22, 2002 WorldCom 02-S80261 August 1, 2002 November 1, 2002 Not reported 02-S80557 September 17, 2002 November 4, 2002 WorldCom 02-S80572 September 23, 2002 November 4, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62302 August 16, 2001 November 13, 2001 01-S65273 September 25, 2001 December 27, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.txt
  • 2001 May 21, 2001 July 30, 2001 October 30, 2001 August 28, 2001 August 28, 2001 September 17, 2001 September 25, 2001 December 10, 2001 May 30, 2002 September 6, 2002 January 25, 2002 WorldCom AT&T Corp. AT&T Corp. Verizon Verizon AT&T Corp. AT&T Corp. Verizon AT&T Corp. Vartec Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71445, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80458, September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71688, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.txt
  • Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72715 April 9, 2002 August 27, 2002 NetOne 02-S76309 May 20, 2002 August 19, 2002 Not Reported 02-S78949 June 10, 2002 September 25, 2002 Verizon 02-S79370 August 9, 2002 October 8, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.txt
  • after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S76993, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79612 July 3, 2002 September 18, 2002 Affinity 02-S80013 June 25, 2002 October 9, 2002 Verizon 02-S80022 July 30, 2002 October 7, 2002 One Star Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79610, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIERS NUMBER RESPONSE 02-S79100 June 14, 2002 September 30, 2002 MCI 02-S80671 September 26, 2002 November 19, 2002 No carrier See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80927, filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S79084 June 5, 2002 October 4, 2002 Qwest 02-S79148 June 19, 2002 September 20, 2002 No carrier 02-S79178 July 15, 2002 September 23, 2002 Verizon 02-S80092 August 13, 2002 October 7, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S69576 March 14, 2002 May 17, 2002 MCI 02-S71434 March 12, 2002 June 10, 2002 Worldcom See Appendix A 02-S69664 is a duplicate of 02-S69576. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S77083 April 17, 2002 August 15, 2002 Sprint Southwestern Bell 02-S77188 June 11, 2002 August 14, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55027, filed May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.txt
  • Complainants against Z-Tel Communications ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 01-S51438 April 18, 2001 June 13, 2001 01-S55434 April 17, 2001 July 24, 2001 02-S73667 March 28, 2002 July 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69211, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79627, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S66086, October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.txt
  • thirty days after the unauthorized change occurred and neither Cable &Wireless nor CTN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56225, June 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.txt
  • 2002 October 8, 2002 August 2, 2002 August 6, 2002 August 2, 2002 August 12, 2002 August 19, 2002 August 19, 2002 Adelphia Long Distance AT&T Corp. Lifeline Qwest Communications, Inc. Verizon Verizon WorldCom WorldCom Adelphia Long Distance AT&T Corp. Not Reported 02-S77449 May 8, 2002 September 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.txt
  • 01-S54328 01-S58761 01-S60232 01-S61376 02-S70232 April 4, 2001 June 8, 2001 July 3, 2001 July 31, 2001 August 6, 2001 March 19, 2002 August 1, 2001 July 11, 2001 March 14, 2002 August 27, 2002 October 9, 2001 July 2, 2002 AT&T Corp. AT&T Corp. Verizon Verizon ACN Global Connect Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69323, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55438, May 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.txt
  • the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70358, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.txt
  • 2002 March 14, 2002 March 18, 2002 June 4, 2002 April 8, 2002 May 20, 2002 June 17, 2002 June 17, 2002 June 21, 2002 June 21, 2002 August 12, 2002 September 4, 2002 September 10, 2002 Not Reported Touch 1 Comm Not Reported Southwestern Bell Not Reported AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70412, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64661, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.txt
  • first thirty days after the unauthorized change occurred and neither Broadwing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S53234, March 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.txt
  • days after the unauthorized change occurred and neither Ameritech and AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72023, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.txt
  • thirty days after the unauthorized change occurred and neither IE Com nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62295, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.pdf
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68133 February 25, 2002 August 21, 2002 ACN 02-S72287 April 5, 2002 August 21, 2002 AT&T 02-S72291 March 15, 2002 August 21, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.txt
  • with copies of any telephone bills issued from One Star to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72445, April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor CCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72443, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, Telecom USA nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73389, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69361 02-S70223 March 7, 2002 March 22, 2002 August 22, 2002 August 23, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.txt
  • during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74484, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70217, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71574, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66743 January 2, 2002 March 19, 2002 02-S69382 March 11, 2002 May 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69260, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.txt
  • 02-S72486 March 12, 2002 June 17, 2002 AT&T Corp. 02-S73324 March 27, 2002 August 6, 2002 AT&T Corp. 02-S73369 May 6, 2002 August 27, 2002 Verizon 02-S73522 April 11, 2002 September 6, 2002 WorldCom 02-S77194 March 15, 2002 September 25, 2002 AT&T Corp. 02-S77335 May 8, 2002 September 4, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72488 02-S80231 April 17, 2002 August 19, 2002 June 17, 2002 October 29, 2002 WorldCom AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80098, filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0003614 02-S80676 07/15/02 10/02/02 11/19/02 11/19/02 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80597 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64522 filed September 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80571 filed September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80714 filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80586 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.txt
  • 02-S80209 02-S80211 02-S80234 02-S80438 02-S80619 August 18, 2002 August 19, 2002 August 8, 2002 August 13, 2002 September 4, 2002 September 27, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 TTI National Covista, Inc. AT&T Corp. Worldcom WorldCom AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80075 August 19, 2002 November 26, 2002 WorldCom 02-S80613 September 24, 2002 November 26, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S81041 October 3, 2002 December 4, 2002 EPICUS 02-S81204 October 22, 2002 December 6, 2002 Talk America See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76462, Mach 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73493, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76596, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65325, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77000, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68491 10/01/01 03/02/02 AT&T 02-S80953 10/18/02 11/06/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72564, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71647, April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71578, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.txt
  • Appendix A INFORMAL DATE OF DATE OF NAME OF COMPLAINT COMPLAINT CARRIER AUTHORIZED NUMBER RESPONSE CARRIER 02-S80600 September 23, 2002 December 9, 2002 AT&T Corp. 02-S80752 October 3, 2002 December 9, 2002 AT&T Corp. 02-S80955 October 1, 2002 December 9, 2002 Airnex 02-S81053 October 22, 2002 December 9, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S51274 filed May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S48327, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.txt
  • thirty days after the unauthorized change occurred neither Globalcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64526, filed September 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S47224 March 16, 2001 April 25, 2001 01-S53776 March 12, 2001 July 6, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S58174, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56060 filed June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.txt
  • days after the unauthorized change occurred neither Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64687, filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.txt
  • after the unauthorized change occurred neither Power Net Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S61675, filed August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.txt
  • days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S53887, filed May 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.txt
  • days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64338, filed September 23, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor Ciera Network Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. 01-S61117, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S52104, filed April 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. Pursuant to the complaint, Alliance Group Services, Inc. was served the above-referenced complaint on May 24, 2001. In its response dated July 16, 2001, Alliance states that it is a wholesale provider of long distance services. Its customer, LCR Telecommunications, LLC is the reseller providing service to the complainant. We received a response on October 1, 2001 from LCR Telecommunications,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ALLTEL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S47446, (March 23, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49700 01-S53894 01-S58698 April 20, 2001 April 30, 2001 July 5, 2001 May 9, 2001 July 25, 2001 August 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against PowerNet IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S42582 February 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.txt
  • sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S50972 May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S57858 7/10/01 10/1/01 01-S60126 6/8/01 9/17/01 01-S60206 7/12/01 8/2/01 01-S61360 8/13/01 9/25/01 01-S61710 9/7/01 10/1/01 01-S65745 10/9/01 1/22/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.txt
  • pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S54936 6/5/01 7/20/01 01-S60235 5/8/01 9/10/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.txt
  • ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56373, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. 01-S63277, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.txt
  • Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55452 May 22, 2001 November 1, 2001 01-S61645 August 20, 2001 October 1, 2001 01-S62730 June 8, 2001 October 30, 2001 01-S62954 August 20, 2001 October 30, 2001 01-S63464 September 4, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S44203 February 22, 2001 April 9, 2001 01-S62645 June 25, 2001 October 30, 2001 01-S64412 September 1, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S54036, April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S55427, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S60296, July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S52114 (April 19, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint, No. IC 01-S58418, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC S58948, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.txt
  • days after the unauthorized change occurred and neither Supra Telecom nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Complainant, Informal Complaint No. IC-01-S57654, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S61453, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S62947, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 02-S6297, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49698 May 3, 2001 June 4, 2001 01-S64659 October 18, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64314, 01-S64134, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S58339, June 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55581, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S66115, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S61413 August 3, 2001 October 1, 2001 01-S62935 August 13, 2001 October 30, 2001 01-S63684 August 6, 2001 October 30, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S51389 April 13, 2001 June 19, 2001 01-S54318 May 14, 2001 July 24, 2001 01-S58519 July 30, 2001 September 25, 2001 01-S60657 July 30, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S58366, June 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S47501 March 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon, Sprint nor Cooperative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S47285, March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S49702, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S46527, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.txt
  • days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49160, filed April 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.txt
  • after the unauthorized change occurred neither Verizon and Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57348, filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.txt
  • first thirty days after the unauthorized change occurred neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58560, filed July 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.txt
  • APPENDIX A IC Number Date of Complaint Date of Carrier Response Name of Authorized Carrier Amount Paid by Complainant Amount to be Paid to the Authorized Carrier 01-S46141 3/21/01 4/24/01 Verizon $45.35 $68.03 01-S58753 7/10/01 9/12/01 AT&T $12.01 $18.02 01-S62560 5/31/01 10/30/01 AT&T $35.14 $52.71 01-S64341 9/12/01 11/15/01 Ameritech $63.65 $95.48 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42777, filed February 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S43698 February 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S43973, February 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67756 January 28, 2002 April 3, 2002 Ameritech 02-S69407 March 8, 2002 May 13, 2002 AT&T 02-S69449 March 14, 2002 May 7, 2002 ACN 02-S70612 March 14, 2002 May 17, 2002 Ameritech 02-S71971 March 15, 2002 June 11, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02- S70639, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S71947, April; 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.txt
  • after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 92-S72038, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.txt
  • after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73521, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.txt
  • thirty days after the unauthorized change occurred and neither Clear Choice nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74905, March 15, 2002.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76119, May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.txt
  • change occurred and neither Southwestern Bell, Qwest, nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 02-S76216, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76907, May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62929, March 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.txt
  • the unauthorized change occurred and neither Elec nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67831 filed February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80987 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0006873, August 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Express Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73489, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62549, July 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61448, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66085, October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61635, August 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consolidated IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64527, September 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S61125 01-S66070 02-S80453 02-S80688 02-S80716 02-S80993 02-S81077 02-S81219 07/16/01 09/19/01 09/19/02 10/03/02 10/07/02 10/23/02 10/18/02 10/30/02 09/13/01 08/21/02 10/25/02 11/14/02 12/09/02 10/25/02 12/10/02 12/30/02 AT&T AT&T AT&T Worldcom Qwest SBC Ameritech Touch America AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.txt
  • of any telephone bills issued from WCSS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81899, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S81469, November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. IC 02-S81707 November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.txt
  • after the unauthorized change occurred and neither AT&T, nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83012, March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.txt
  • after the unauthorized change occurred and neither Verizon nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0019740, January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.txt
  • the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79117 filed July 15 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Emergent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77068, June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.txt
  • the unauthorized change occurred and neither AT&T nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77270, filed June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.txt
  • of any telephone bills issued from 011 to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82969, March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73696, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.txt
  • OF AUTHORIZED CARRIER 01-S61703 July 25, 2001 October 1, 2001 AT&T 01-S62940 August 31, 2001 October 30, 2001 AT&T 01-S65662 September 28, 2001 December 17, 2001 Citizens 02-S67664 January 17, 2002 March 28, 2002 AT&T 02-S67748 September 30, 2001 November 30, 2001 Sprint 02-S67759 February 24, 2001 November 30, 2001 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70488, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70638, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.txt
  • unauthorized change occurred and neither Complainant's authorized carriers nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 02-S72523, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S73488 April 22, 2002 August 29, 2002 Ameritech 02-S74936 May 2, 2002 February 27, 2003 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.txt
  • by Complainants against Sprint Communications Company, LP ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 01-S66044 September 24, 2001 January 11, 2002 02-S66709 November 12, 2001 April 19, 2002 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S66024 September 18, 2001 January 9, 2002 Verizon 02-S76530 April 18, 2002 July 18, 2002 Southwestern Bell 02-S76543 April 4, 2002 July 17, 2002 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.txt
  • the unauthorized change occurred and neither Sprint nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chier Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74563, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.txt
  • 22, 2002 02-S76400 May 8, 2002 July 17, 2002 02-S77446 June 27, 2002 August 1, 2002 02-S79177 July 15, 2002 September 16, 2002 02-S80418 September 17, 2002 November 4, 2002 02-S81170 October 28, 2002 December 17, 2002 02-S81202 October 18, 2002 November 26, 2002 03-S82066 September 19, 2002 February 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.txt
  • Qwest 02-S73248 March 26, 2002 July 12, 2002 AT&T 02-S73400 April 8, 2002 August 23, 2002 CoreComm 02-S73380 April 4, 2002 July 12, 2002 IDT/Worldcom 02-S76248 May 8, 2002 July 30, 2002 AT&T 02-S76418 June 6, 2002 August 1, 2002 Source One 02-S76452 June 4, 2002 August 1, 2002 CierraCom System See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.txt
  • after the unauthorized change occurred and neither Verizon nor Free may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73323, filed March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications Service, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76430, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67670, filed January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.txt
  • unauthorized change occurred and neither Verizon nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71684, filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.txt
  • the unauthorized change occurred and neither Worldcom nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73649, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.txt
  • change occurred and neither AT&T nor PowerNet Global Communications may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77251, filed February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.txt
  • neither Empire One nor United Systems Access Telecom, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76435, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67629 January 28, 2002 March 28, 2002 AT&T 02-S67634 December 27, 2001 March 28, 2002 Ameritech 02-S70724 February 26, 2002 May 23, 2002 AT&T 02-S70728 March 21, 2002 May 23, 2002 Alltel 02-S74911 April 11, 2002 July 12, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69778 March 7, 2002 May 13, 2002 AT&T 02-S70645 March 14, 2002 June 26, 2002 Not provided 02-S70722 March 25, 2002 May 23, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67808 January 10, 2002 June 5, 2002 Verizon 02-S76278 June 5, 2002 August 19, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58397, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.txt
  • unauthorized change occurred and neither Ameritech nor RCN/21st Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77108, filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.txt
  • after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67112, January 3, 1001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.txt
  • 258 of the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant (IC No. 01-S52058) against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints were also considered in the March Order (IC Numbers 02-S80173 and 02-F0007651). This Order does not affect our determination of the other two complaints 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.txt
  • unauthorized change occurred and neither Ameritech nor Clear Choice Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73725, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.txt
  • the unauthorized change occurred and neither AT&T nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76070, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.txt
  • days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80182, July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.txt
  • after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48115, filed March 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.txt
  • after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59602, filed July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.txt
  • unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73308, filed April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.txt
  • unauthorized change occurred and neither Sprint nor EzTel Network Service, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67971, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.txt
  • COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBERS 02-S68226 February 27, 2002 April 8, 2002 02-S69666 February 26, 2002 May 6, 2002 02-S72049 March 27, 2002 June 7, 2002 02-S72525 April 10, 2002 July 1, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.txt
  • unauthorized change occurred and neither AT&T nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67844, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S62951, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80851 02-S81525 10/09/02 11/14/02 01/22/03 01/22/03 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.txt
  • the unauthorized change occurred and neither Worldcom nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79780 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.txt
  • change occurred and neither Com West Communications nor Discount may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81767 dated January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.txt
  • COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82074 January 3, 2003 April 2, 2003 Comtech 21 03-S82203 January 9, 2003 April 2, 2003 AT&T 03-S82607 February 11, 2003 April 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77286 03-S80357 06/27/02 08/12/02 08/02/02 10/02/02 AT&T Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.txt
  • unauthorized change occurred and that neither Verizon nor Empire may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S67938 filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.txt
  • change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80870 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.txt
  • change occurred and neither the authorized carrier nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81705, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70677, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67929, January 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50242, April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66018, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71977, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52102, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63056, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 022-S71975, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73696, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54942, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.txt
  • after the unauthorized change occurred and neither WorldCom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70814, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.txt
  • after the unauthorized change occurred and neither Sprint nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71496, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.txt
  • after the unauthorized change occurred and neither Broadwing nor Adelphia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71748, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.txt
  • after the unauthorized change occurred and neither AT&T nor ACCXX may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71972, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.txt
  • after the unauthorized change occurred and neither Sprint nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63465, September 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.txt
  • after the unauthorized change occurred and neither Verizon nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74931, March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.txt
  • after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74919, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69775 March 8, 2002 August 29, 2002 AT&T 02-S69781 March 7, 2002 April 30, 2002 TTI National See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.txt
  • the unauthorized change occurred and neither Complainant's nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80407, September 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69783, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.txt
  • unauthorized change occurred and neither Qwest and Airnex nor Eschelon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven, Acting, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52295, May 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S50328, April 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.txt
  • the unauthorized change occurred and neither AT&T nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81767 dated October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81767 12/09/02 01/27/03 AT&T 02-S81790 12/10/02 01/13/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82439, January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.txt
  • the unauthorized change occurred and neither Sprint nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79754 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S1637 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79744, filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79773 03-S82342 08/03/02 01/4/02 10/1/02 03/28/03 AT&T BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82527 filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.txt
  • days after the unauthorized change occurred and neither AT&T nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76240, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.txt
  • after the unauthorized change occurred and neither ACCXX nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77317, May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.txt
  • of any telephone bills issued from QuantumLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69337, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.txt
  • thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74477, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51323, May 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.txt
  • CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S47491 02-S70225 02-S72457 02-S74485 02-S76304 March 8, 2001 March 20, 2002 April 15, 2002 March 12, 2002 March 7, 2002 May 7, 2001 May 30, 2002 June 17, 2002 July 29, 2002 July 29, 2002 AT&T Corp. AT&T Corp. Sprint Communication AT&T Corp. Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Epicus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64683, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.txt
  • that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55442, June 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52077, May 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72452, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.txt
  • days after the unauthorized change occurred and neither AT&T nor OLS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76493, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.txt
  • of any telephone bills issued from Cox to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71562, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73690, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76317, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.txt
  • 2002 July 17, 2002 None 02-S71575 March 22, 2002 June 11, 2002 Cable & Wireless 02-S71638 March 29, 2002 September 23, 2002 AT&T Corp. 02-S72453 April 18, 2002 June 11, 2002 AT&T Corp. 02-S74480 May 2, 2002 July 30, 2002 AT&T Corp. 02-S76291 March 15, 2002 July 30, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72454 02-S73794 April 18, 2002 January 16, 2002 June 11, 2002 August 1, 2002 Verizon Sprint Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71576, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.txt
  • of any telephone bills issued from ADST to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71577, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71584, April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76074, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0004257, August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81175, October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47499, March 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.txt
  • days after the unauthorized change occurred and neither TTI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65761, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.txt
  • days after the unauthorized change occurred and neither Econocdial nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69374, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.txt
  • 2001 March 15, 2001 May 22, 2001 August 30, 2001 August 21, 2001 September 10, 2001 October 2, 2001 June 22, 2001 June 8, 2001 August 10, 2001 February 8, 2002 December 7, 2001 November 9, 2001 December 7, 2001 Verizon WorldCom AT&T Corp. AT&T Corp. Not reported WorldCom Network Plus See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69270, February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.txt
  • 22, 2002 02-S71932 March 20, 2002 June 21, 2002 02-S72829 March 19, 2002 July 16, 2002 02-S73482 April 8, 2002 August 12, 2002 02-S79176 June 14, 2002 September 25, 2002 02-S79417 June 6, 2002 October 15, 2002 02-S80248 April 17, 2002 November 4, 2002 02-S81639 November 19, 2002 January 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68121, February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73381 02-F0004217 May 8, 2002 August 27, 2002 September 6, 2002 January 28, 2003 Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80189 02-S81679 August 30, 2002 July 30, 2002 March 4, 2003 January 15, 2003 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69566 02-S69735 February 20, 2002 March 15, 2002 May 10, 2002 May 17, 2002 Airnex Communications Zone Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.txt
  • 22, 2002 02-S67589 January 7, 2002 July 1, 2002 02-S67773 January 16, 2002 May 6, 2002 02-S67859 January 2, 2002 August 30, 2002 02-S68282 February 27, 2002 July 16, 2002 02-S68438 February 27, 2002 April 19, 2002 02-S68440 February 15, 2002 May 17, 2002 02-S69400 March 14, 2002 May 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64519, September 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.txt
  • the unauthorized change occurred and neither AT&T nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70631 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67116 filed January 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68143, February 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.txt
  • after the unauthorized change occurred and neither PT 1 nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72024, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.txt
  • after the unauthorized change occurred and neither Sonyx, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 021-S79493, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69297, filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55979 is a duplicate of 01-S49764 filed March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.txt
  • 19, 2001 02-S67619 January 14, 2002 March 15, 2002 02-S72040 March 7, 2002 April 28, 2002 02-S73496 March 1, 2002 July 10, 2002 02-S73581 February 28, 2002 July 9, 2002 02-S76342 May 20, 2002 July 24, 2002 02-S80441 September 10, 2002 October 24, 2002 02-S80680 September 26, 2002 November 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.txt
  • days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74496, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S74492 02-S74493 April 25, 2002 May 10, 2002 August 29, 2002 August 29, 2002 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61417 02-S67937 02-S71566 August 14, 2001 December 6, 2001 April 9, 2002 November 9, 2001 April 24, 2002 June 20, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.txt
  • after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57581, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71959, March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.txt
  • days after the unauthorized change occurred and neither IDT nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division` Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70799, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65924, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57850, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62462, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.txt
  • change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80563 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66018, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68000 filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79620 filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80745 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76451 02-S80068 02-S80659 March 27, 2002 August 19, 2002 October 1, 2002 August 29, 2002 November 4, 2002 November 4, 2002 Ameritech Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80229 August 6, 2002 October 22, 2002 WorldCom 02-B0002885 March 27, 2002 October 31, 2002 OneStar Long Distance, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.txt
  • change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80030 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80452 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82352 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81658 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80713 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024635 filed December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82193 filed January 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.txt
  • change occurred and neither their authorized carrier nor Alliance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82600 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-A0011042 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81662 filed November 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A COMPLAINANT TELEPHONE DATE OF AUHTORIZED NAME & NUMBER COMPLAINT CARRIER IC NUMBER Raymond Sleve (401) 885-8428 January 22, 2003 WorldCom, Inc. 03-S82510 Informal Complaint No. IC 03-S82510 filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76605 filed May 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80746 filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80448 September 17, 2002 December 10, 2002 Startec 02-S80623 September 26, 2002 December 10, 2002 Sprint 02-S80654 September 24, 2002 December 10, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76217 02-S76995 May 31, 2002 July 7, 2002 July 9, 2002 August 2, 2002 02-S77073 02-S77160 March 11, 2002 May 9, 2002 August 2, 2002 August 2, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.txt
  • change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004016 filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82243 October 15, 2002 February 25, 2003 AT&T Corp. 03-S82247 January 9, 2003 February 25, 2003 Verizon 03-S82255 November 6, 2002 February 25, 2003 Excel 02-B00115476 October 30, 2002 February 7, 2003 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82506 filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82388 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82356 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80008 filed May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80735 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010322 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82139 03-S82486 January 10, 2002 January 23, 2003 March 20, 2003 March 20, 2003 Sprint Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.txt
  • change occurred and neither their authorized carrier nor ECG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66414 filed August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80595 filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.txt
  • change occurred and neither their authorized carrier nor BDP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81515 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.txt
  • occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 02-S81482 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81675 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Consolidated IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80608, filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.txt
  • change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80454 filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.txt
  • change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79593 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80715, filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.txt
  • change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81514 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.txt
  • change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80566 filed September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.txt
  • Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71376 02-S81050 02-S81392 March 15, 2002 October 3, 2002 October 29, 2002 June 20, 2002 February 10, 2003 December 27, 2002 WorldCom Verizon Long Distance AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81056 02-S81759 October 15, 2002 November 27, 2002 January 20, 2003 January 20, 2003 02-S81763 02-B0004104 December 19, 2002 July 30, 2002 January 20, 2003 January 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.txt
  • change occurred and neither the authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80169 filed August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.txt
  • after the unauthorized change occurred and neither Touchtone nor WebPoint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-82396, January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82269, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80629, filed September 30 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0008715 02-S80800 03-S82077 10/10/02 10/09/02 01/03/02 04/02/03 04/02/03 04/02/03 AT&T BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80444 02-S80503 02-S80859 02-S82020 09/19/02 09/23/02 10/09/02 12/30/02 10/16/02 10/18/02 11/02/02 02/07/03 AT&T Globalcom Touch America AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.txt
  • after the unauthorized change occurred and AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81513 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77234 02-S80555 06/25/02 09/25/02 08/29/02 08/29/02 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81769 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61956, June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72710, April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72029, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.txt
  • change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026898 filed January 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76507 filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-F0021119 filed January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82535 filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.txt
  • change occurred and neither their authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82596 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81768 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81818 filed November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77240 filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73513 filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82105 filed December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82347 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S47491 March 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47505, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64324, August 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-XXXXXXXXX, (date filed). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63570, September 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56120, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62946, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.txt
  • Complainant is entitled to absolution for the AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60077, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71342, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1542A1.doc
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71342, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S50483 April 4, 2001 August 20, 2002 AT&T 01-S66089 October 9, 2001 September 13, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Worldcom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-02-S73470, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81186, filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67962, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66203, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68046, filed January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.txt
  • after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66706, filed October 19, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52450 April 2, 2001 July 19, 2001 01-S59619 June 18, 2001 September 20, 2001 01-S66015 September 7, 2001 December 19, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.txt
  • change occurred, and neither Southwestern Bell nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81361, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.txt
  • 9, 2002 02-S71980 March 27, 2002 June 7, 2002 02-S71991 March 25, 2002 June 5, 2002 02-S72000 February 25, 2002 June 5, 2002 02-S72521 April 11, 2002 June 26, 2002 02-S72708 March 25, 2002 June 26, 2002 02-S76242 April 9, 2002 July 18, 2002 02-S80144 August 19, 2002 October 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.txt
  • the unauthorized change occurred and neither Econophone nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-S51463, filed May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S66698 November 29, 2001 February 20, 2002 02-S72800 April 29, 2002 June 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.txt
  • November 21, 2002 02-B0007222 August 26, 2002 November 22, 2002 02-B0008125 October 7, 2002 December 16, 2002 03-S82140 November 5, 2002 March 5, 2003 03-S82166 December 16, 2002 February 24, 2003 03-S82171 December 17, 2002 February 28, 2003 03-S82204 December 30, 2002 February 26, 2003 See Appendix A. 02-S67590 is a duplicate of 02-S67109. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.txt
  • 7, 2001 01-S64302 July 18, 2001 November 6, 2001 01-S64309 August 23, 2001 November 5, 2001 01-S64414 September 5, 2001 November 15, 2001 01-S65237 June 15, 2001 November 21, 2001 01-S66014 October 1, 2001 January 16, 2002 01-S66045 September 24, 2001 January 9, 2002 01-S66601 December 10, 2001 February 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.txt
  • days after the unauthorized change occurred and neither Telecom nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69348, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72712, April 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54324, may 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S50274 01-S52092 01-S52103 01-S55439 June 18, 2001 May 10, 2001 March 30, 2001 May 14, 2001 May 22, 2001 June 5, 2001 June 5, 2001 July 31, 2001 AT&T Corp. AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66357, October 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56015 June 15, 2001 July 9, 2001 01-S56483 01-S57056 July 3, 2001 June 7, 2001 July 31, 2001 August 30, 2001 01-S58351 July 5, 2001 August 20, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61668, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNGC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48578, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71447, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S64361 02-S68482 September 13, 2001 February 21, 2002 January 18, 2002 April 10, 2002 Sprint WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S52105 01-S54982 March 12, 2001 February 5, 2001 June 19, 2001 July 12, 2001 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76069, April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66337, November 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59015, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.txt
  • days after the unauthorized change occurred and neither ATG nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82013, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73364, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0011834 October 10, 2002 February 28, 2003 Verizon 02-S81209 October 15, 2002 April 10, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77168, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77168, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.txt
  • days after the unauthorized change occurred and neither Globcom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82390, January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.txt
  • Qwest 02-S73606 April 30, 2002 September 4, 2002 Excel 02-S73625 May 6, 2002 September 10, 2002 Verizon 02-S76088 March 4, 2002 September 6, 2002 AT&T Corp. 02-S77804 June 28, 2002 August 19, 2002 Excel 02-S80924 October 1, 2002 February 14, 2003 Primus 03-S82329 January 16, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S61686, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.txt
  • days after the unauthorized change occurred and neither Essential.com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55967, May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.txt
  • any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC-02-S66809, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.txt
  • April 21, 2003 LDMI Telecommunications 03-S82344 January 14, 2003 April 11, 2003 AT&T Corp. 03-S82494 January 29, 2003 April 11, 2003 TTI National, Inc. 03-S82582 February 5, 2003 April 10, 2003 AT&T Corp. 03-S82639 October 3, 2002 April 10, 2003 Southwestern Bell 03-S82652 January 30, 2003 March 28, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61418, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65250, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.txt
  • CARRIER RESPONSE 03-S82188 December 31, 2002 April 9, 2003 03-S82252 January 8, 2003 April 9, 2003 03-S82492 January 22, 2003 April 10, 2003 03-S82504 January 22, 2003 April 4, 2003 03-S82568 October 18, 2002 April 11, 2003 03-S82569 January 23, 2003 April 4, 2003 03-S82675 December 18, 2002 April 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.txt
  • the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S69372 March 11, 2002 May 23, 2002 01-S76979 May 13, 2002 August 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S45331, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82709 03-S82860 03-S82651 03/21/03 02/28/03 02/14/03 04/18/03 04/08/03 04/02/03 AT&T Sprint Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.txt
  • after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81570, November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.txt
  • the unauthorized change occurred and neither Qwest nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71162, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.txt
  • after the unauthorized change occurred and neither Excel nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82069, January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83297 03/31/03 05/07/03 Worldcom 03-S83313 04/02/03 05/07/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.txt
  • after the unauthorized change occurred and neither Worldcom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76463, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73697 02-S79048 01/16/02 07/10/02 08/26/02 05/16/02 Verizon Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S77307 filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.txt
  • after the unauthorized change occurred and neither Fonetel nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025045, December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.txt
  • after the unauthorized change occurred and neither Ameritech, nor Midwestern may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48035, March 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.txt
  • of any telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82068, January 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.txt
  • the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82745, February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.txt
  • after the unauthorized change occurred and neither Qwest nor Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81912, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.txt
  • the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83282 filed March 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.txt
  • after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64418, September 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81484 11/13/02 12/20/02 AT&T 03-S82357 01/23/03 03/11/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.txt
  • the unauthorized change occurred and neither Atlantic Telephone, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76905, June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81049 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82798 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58096, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81864 12/17/02 02/05/03 03-S82192 01/09/03 04/29/03 SBC Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73393 04/22/02 03/17/03 AT&T 02-S80005 08/12/02 11/05/02 VarTec 02-S80079 08/27/02 11/05/02 AT&T 02-S80093 08/27/02 11/05/02 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81061, October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Direct One IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67820, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56022 06/19/01 08/03/01 02-S81664 11/29/02 01/09/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.txt
  • 1, 2001 01-S63719 August 24, 2001 November 15, 2001 01-S63946 September 20, 2001 November 30, 2001 01-S64395 September 18, 2001 November 6, 2001 01-S66016 September 5, 2001 January 2, 2002 01-S66303 November 26, 2001 February 22, 2002 01-S66331 October 15, 2001 February 22, 2002 01-S67535 July 16, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.txt
  • after the unauthorized change occurred and neither Excel nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S54337, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63253, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67095, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67584 May 15, 2001 July 16, 2001 AT&T 02-S67591 January 8, 2002 March 28, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67809, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.txt
  • the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S60727 January 28, 2002 Not provided Venison 02-S69665 January 20, 2002 Not provided No pick See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.txt
  • to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S70617 March 18, 2002 Not provided AT&T 02-S71004 March 27, 2002 Not provided AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Isterra IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58597, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72044, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.txt
  • the unauthorized change occurred and neither Ameritech GTI nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74912, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S53948 April 27, 2001 August 6, 2001 ACN Global Connect 01-S54185 May 21, 2001 July 27, 2001 AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.txt
  • after the unauthorized change occurred and neither WorldCom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63449, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lifeline IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63459, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71989, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56120, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.txt
  • 4, 2002 02-S70793 March 8, 2002 June 4, 2002 02-S71350 March 20, 2002 June 11, 2002 02-S73408 April 11, 2002 June 26, 2002 02-S71758 March 21, 2002 June 14, 2002 02-S72007 October 22, 2002 June 7, 2002 02-S73450 March 8, 2002 July 31, 2002 02-S81787 December 19, 2002 February 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.txt
  • after the unauthorized change occurred and neither McLeodUSA nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55995, June 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71963, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76303, filed April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acing Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80655 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66199 filed October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64326 filed September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.txt
  • change occurred and neither their authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82334 filed January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82256 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.txt
  • change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82133 filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.txt
  • change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59626 filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.txt
  • change occurred and neither their authorized carrier nor Liberty may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81501 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.txt
  • occurred and neither their authorized carrier nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61684 filed August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.txt
  • change occurred and neither their authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56016 filed June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56387 filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against USRepublic IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64625, filed April 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65928 filed October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82825 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81101, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80101 filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82333 filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70236, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54329 01-S66505 June 4, 2001 December 10, 2001 July 30, 2001 February 25, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79401 March 18, 2002 April 23, 2003 USBI 03-I0026894 January 15, 2003 April 25, 2003 None 03-S82655 January 31, 2003 April 18, 2003 WorldCom 03-S82808 February 21, 2003 April 25, 2003 Primus See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52083, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77315, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71755, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S47504, March 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.txt
  • after the unauthorized change occurred and neither Asian-American nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64432, September 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65270, filed September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82849 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.txt
  • DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77206 02-S77210 02-S80666 02-S81218 03-S83161 June 18, 2002 June 27, 2002 September 17, 2002 October 1, 2002 March 21, 2003 September 19, 2002 September 19, 2002 November 7, 2002 November 26, 2002 April 30, 2003 AT&T Corp Covista AT&T Corp. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.txt
  • 2002 December 23, 2002 March 4, 2003 January 28, 2003 January 28, 2003 March 4, 2003 WorldCom McLeodUSA IDT Corporation IDT Corporation Corecomm Citizens Telephone Long Distance PowerNet Global WorldCom Qwest Talk America Qwest TTI National Sprint PowerNet Global Vartec Telecom, Inc. AT&T Corp. WorldCom Not Reported Total Call International Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55738, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67821 02-S70818 January 15, 2002 March 25, 2002 May 7, 2002 June 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.txt
  • the complaints filed by Complainants against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66491 November 7, 2001 February 25, 2002 02-S70463 January 10, 2002 July 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.txt
  • CARRIER RESPONSE 02-S68038 January 11, 2002 May 23, 2002 02-S76402 May 30, 2002 April 23, 2003 02-S79369 June 28, 2002 November 1, 2002 02-S81390 October 29, 2002 February 7, 2003 03-S82094 July 12, 2002 April 9, 2003 03-S82580 February 9, 2003 April 25, 2003 03-S82649 February 3, 2003 April 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69380, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-02-S71642, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-02-S71642, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.txt
  • 28, 2002 02-S72473 April 12, 2002 June 11, 2002 02-S73589 March 15, 2002 July 3, 2002 02-S74569 March 5, 2002 July 9, 2002 02-S74571 March 22, 2002 July 17, 2002 02-S76428 March 13, 2002 July 18, 2002 02-S81249 October 10, 2002 December 16, 2002 02-S81347 October 16, 2002 December 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.txt
  • 24, 2002 02-S80465 September 19, 2002 October 29, 2002 02-S80554 September 11, 2002 October 24, 2002 02-S80821 September 26, 2002 November 14, 2002 02-S81263 August 15, 2002 December 13, 2002 02-S81590 November 15, 2002 January 10, 2003 02-S82025 December 11, 2003 February 24, 2003 02-B0016043 December 12, 2002 February 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WALD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81842, filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80588, filed September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.txt
  • change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81345 filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CIT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48226, filed February 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48226, filed April 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62553, filed July 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66746 filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66751, filed July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66421, filed December 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82280, filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.txt
  • change occurred and neither their authorized carrier nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69330 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against (company) IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58170, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60287, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67617, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.txt
  • after the unauthorized change occurred and neither WorldCom nor EqualNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69785, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S 72348, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71951, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79027 filed July 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.txt
  • the unauthorized change occurred and neither Dancris nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83084 filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79242, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A, Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79764 August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.txt
  • the unauthorized change occurred and neither SWB nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-81909 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82151, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.txt
  • of any telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83176, March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80140 filed September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S79114 10/15/02 11/06/02 02-S79761 08/03/02 10/30/02 02-S80489 09/23/02 11/07/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.txt
  • after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81659, November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.txt
  • unauthorized change occurred and neither Clear Choice nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60062, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-B0012492 10/10/02 05/08/03 Sprint 03-S82167 01/07/03 05/08/03 AT&T 03-S82199 01/09/03 04/03/03 Global Crossing 03-S82246 01/14/03 05/07/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82362 01/24/03 05/07/03 Verizon 03-S82576 02/10/03 05/08/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82270, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.txt
  • after the unauthorized change occurred and neither Adelphia nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82176, January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.txt
  • National 02-S77279 06/27/02 07/26/02 AmeriVision 02-S79765 08/03/02 04/24/03 Worldcom 02-S80042 08/03/02 10/22/02 Verizon 02-S80076 08/27/02 04/23/03 AT&T 02-S80423 09/17/02 10/11/02 Enhanced Communications 02-S80954 10/18/02 11/08/02 AT&T 02-S80957 10/18/02 11/08/02 Big River Telephone 02-S81352 11/06/02 12/23/02 Verizon 02-81491 11/14/02 01/27/03 PowerNet Global 02-S81691 11/29/02 12/23/02 Adelphia Long Distance 02-S82265 01/15/03 02/18/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.txt
  • after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60128, July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79758 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.txt
  • the unauthorized change occurred and neither Worldcom nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82445 filed January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82526, February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67532, May 7, 2001.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.txt
  • the unauthorized change occurred and neither AT&T, Ameritech, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73379, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71402, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67610, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.txt
  • 11, 2002 02-S71628 March 26, 2002 June 11, 2002 02-S71682 March 28, 2002 July 23, 2002 02-S71687 April 2, 2002 July 23, 2002 02-S71689 April 10, 2002 December 4, 2002 02-S71754 February 26, 2002 June 14, 2002 02-S72563 April 22, 2002 December 13, 2002 02-S73693 March 14, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.txt
  • change occurred and neither their authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67658 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against eMeritus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65317, filed September 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68027 filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69256, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.txt
  • change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70807 filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.txt
  • change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71499 filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72436 filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71558 filed April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71496 filed March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80141 02-S80151 02-S80243 02-S80263 August 22, 2002 August 20, 2002 July 30, 2002 June 14, 2002 October 7, 2002 October 7, 2002 October 4, 2002 October 4, 2002 AT&T TTI National PNG Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Network Plus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68142, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56761, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73811, April 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66210, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71425 filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61444 filed July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74558, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant (IC No. 02-S81501) against Liberty OnLine IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See In the Matter of Liberty Online, Complaint Regarding Unauthorized Change of Subscriber's Telecommunications Carrier, DA No. 03-1693 (rel. May 15, 2003). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.txt
  • 2002 BellSouth 02-S71640 March 26, 2002 June 11, 2002 AT&T 02-S71658 March 28, 2002 July 12, 2002 Sprint 02-S72001 March 27, 2002 June 11, 2002 Not provided 02-S73526 April 19, 2002 July 9, 2002 Ameritech 02-S73357 April 4, 2002 June 21, 2002 Ameritech 02-S74511 April 29, 2002 December 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 02-S74517 March 4, 2002 December 13, 2002 02-S76295 June 5, 2002 December 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED OF COMPLAINT COMPLAINT RESPONSE CARRIER 02-S70254 March 19, 2002 May 17, 2002 None 02-S81303 October 23, 2002 December 12, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.txt
  • unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74564, filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66354, filed October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.txt
  • after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80632, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76312, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S61066 June 8, 2001 September 26, 2001 Global Crossing 02-S67606 January 16, 2002 March 16, 2002 RSL Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.txt
  • 19, 2002 02-S79527 June 12, 2002 September 23, 2002 02-S79787 July 22, 2002 September 30, 2002 02-S80699 October 2, 2002 November 21, 2002 02-S80811 October 10, 2002 November 21, 2002 02-S81233 October 31, 2002 December 12, 2002 02-S81495 November 14, 2002 December 30, 2002 02-S82045 December 26, 2002 February 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.txt
  • 13, 2003 03-S82575 February 8, 2003 March 31, 2003 03-S82632 February 7, 2003 March 20, 2003 03-S82984 March 3, 2003 April 21, 2003 03-S83198 March 18, 2003 May 14, 2003 03-S83269 March 25, 2003 May 6, 2003 03-S83665 April 22, 2003 May 29, 2003 03-I0024777 February 6, 2003 April 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.txt
  • 18, 2001 01-S52094 May 1, 2001 July 16, 2001 01-S66013 July 24, 2001 January 29, 2002 02-S67860 January 3, 2002 April 10, 2002 02-S77143 June 4, 2002 August 5, 2002 02-S77175 May 15, 2002 August 6, 2002 02-B0004304 July 9, 2002 December 23, 2002 See Appendix A, 02-B0004304 and 02-S77175 are duplicates of 02-S77143. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.txt
  • unauthorized change occurred and neither AT&T nor Allegiance Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70577, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57040, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82752 03-S82780 February 12, 2003 February 14, 2003 May 28, 2003 May 9, 2003 Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67945, February 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82972 March 3, 2003 May 9, 2003 WorldCom 03-I0027193 December 16, 2002 May 2, 2003 AT&T Corp. 03-I0028136 February 11, 2003 May 9, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.txt
  • 21, 2002 02-S74550 March 14, 2002 August 9, 2002 02-S76093 March 15, 2002 July 22, 2002 02-S76244 May 31, 2002 August 2, 2002 02-S79174 June 19, 2002 September 25, 2002 03-I0027798 February 5, 2003 May 16, 2003 03-S83125 January 22, 2003 May 9, 2003 03-S83243 March 20, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81529, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81507 October 3, 2002 February 7, 2003 03-I0026509 January 31, 2003 May 28, 2003 03-S82398 January 17, 2003 April 4, 2003 03-S83260 March 19, 2003 May 28, 2003 03-S83287 March 24, 2003 May 28, 2003 03-S83371 February 26, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80160 March 25, 2002 November 26, 2003 03-S82374 January 23, 2003 May 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.txt
  • Corp. 02-S67836 January 2, 2002 May 6, 2002 AT&T Corp. 02-S68443 February 20, 2002 May 24, 2002 None 02-S69381 March 14, 2002 May 24, 2002 None 02-S71620 April 4, 2002 August 1, 2002 None 02-S72568 March 25, 2002 June 21, 2002 Verizon 02-S77071 May 17, 2002 September 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.txt
  • the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81529, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.txt
  • 14, 2002 02-S72009 April 8, 2002 June 11, 2002 02-S72016 March 26, 2002 June 11, 2002 02-S73693 March 11, 2002 December 10, 2002 02-S74908 March 21, 2002 December 10, 2002 02-S75752 May 6, 2002 July 22, 2002 02-S76086 May 15, 2002 December 13, 2002 02-S76257 April 11, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76252, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79998 July 29, 2002 December 17, 2002 AT&T Corp. 02-S80044 July 30, 2002 December 17, 2002 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S60056 01-S60057 02-S74486 02-S76613 03-S83434 July 10, 2001 June 25, 2001 April 18, 2002 May 8, 2002 February 21, 2002 October 1, 2001 October 1, 2001 July 22, 2002 July 22, 2002 May 19, 2003 Qwest Verizon Not Reported AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80256 02-S80516 August 30, 2002 September 10, 2002 December 2, 2002 December 2, 2002 Verizon. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 03-S83307 03-S83375 March 28, 2003 March 31, 2003 May 20, 2003 May 22, 2003 AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 02-S73795 02-S80559 02-S80910 April 1, 2002 September 17, 2002 October 2, 2002 April 8, 2003 October 18, 2002 January 13, 2003 WorldCom, Inc. Sprint AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73536 02-S80062 02-S80070 02-S80073 April 22, 2002 August 5, 2002 July 15, 2002 August 9, 2002 March 28, 2003 November 5, 2002 November 5, 2002 November 5, 2002 AT&T & Verizon Verizon Verizon Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE 02-S73435 March 15, 2002 August 13, 2002 02-S79997 July 10, 2002 November 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81941 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69792 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80085 filed August 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80855 filed July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82597, filed January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67854, filed January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76598, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.txt
  • change occurred and neither their authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83369 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76315 filed April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81883, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order if effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80264, filed August 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71405 filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69150, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83564 filed April 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80058 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71157 filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64428, filed August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80899 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81111 filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80501 filed September 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0007671 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S66745 12/28/01 03/12/02 AT&T 02-S66764 12/27/01 03/121/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82995, March 6, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.txt
  • after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82667, February 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81698, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.txt
  • the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82169 filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.txt
  • after the unauthorized change occurred and neither ACN nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83744, April 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.txt
  • after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82996, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80425, September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79426, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.txt
  • after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83365, April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73388 filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83430 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.txt
  • 02-S80074 02-S80096 02-S80495 02-S81432 02-S81434 02-S81708 02-S81791 03-S82196 03-S82197 03-S82368 03-S83341 10/10/02 07/24/02 08/27/02 08/27/02 09/20/02 11/08/02 11/08/02 11/29/02 12/10/02 08/28/02 01/09/03 01/24/03 04/04/03 02/26/03 09/09/02 09/20/02 10/22/02 11/07/02 01/07/03 12/23/02 01/13/03 01/13/02 02/18/03 01/24/03 03/18/03 04/29/03 Qwest AT&T Verizon Qwest McLeodUSA Verizon AT&T PowerNet Global eLEC AT&T AT&T AT&T Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.txt
  • the unauthorized change occurred and neither Essential.com nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64719 filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56697, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76308, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71346, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-B0010903 October 10, 2002 February 4, 2003 02-B0012040 October 14, 2002 February 4, 2003 02-B0012767 October 17, 2002 February 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70803, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0028835, filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.txt
  • the unauthorized change occurred and neither Talk America nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83799, May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82033, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.txt
  • unauthorized change occurred, and neither IDT nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83175, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.txt
  • unauthorized change occurred and neither Ameritech, AT&T nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010838 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82053, December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024166 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78981, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83509 filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.txt
  • after the unauthorized change occurred and neither Worldcom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83557, April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81211, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Liberty IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82823, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Cox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81217, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82840 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.txt
  • change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82491 filed December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81435 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82482 filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81160 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81059, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81059, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.txt
  • change occurred and neither their authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80398 filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80355 filed May 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.txt
  • change occurred and neither their authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80091 filed August 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Cavalier IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80017, filed July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79551, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74478, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79602 filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.txt
  • change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67115, filed January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69326, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against eLEC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70646, filed March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82358 03-S82608 January 8, 2003 January 14, 2003 May 7, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81370 03-S82125 October 29, 2002 March 20, 2002 February 12, 2003 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81437 October 25, 2002 December 23, 2002 03-S82367 January 13, 2003 March 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.txt
  • change occurred and neither their authorized carrier nor Cytela may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81463 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81466 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81745 filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.txt
  • change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82619 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82335 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.txt
  • change occurred and neither their authorized carrier nor Ciera may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82818 filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 02-S82024 December 10, 2002 February 21, 2003 03-S82873 March 5, 2003 April 25, 2003 03-S83008 March 12, 2003 April 22, 2003 03-B0031046 January 24, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80352, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0027793, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.txt
  • unauthorized change occurred and neither its authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81711, filed December 2, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S81932 December 24, 2002 February 7, 2003 MCI 03-I0029133 February 12, 2003 May 8, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76234, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Worldcom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68633, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60218, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58608 July 19, 2001 September 10, 2001 01-S61350 June 13, 2001 October 1, 2001 01-S66064 October 1, 2001 March 11, 2002 02-S71644 February 21, 2002 June 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60570, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83329 03-S83621 February 5, 2003 April 2, 2003 June 6, 2003 June 20, 2003 Not reported. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79578 July 18, 2002 October 8, 2002 02-S81741 November 22, 2002 May 11, 2003 02-S82036 November 14, 2002 March 21, 2003 03-I0025076 January 22, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.txt
  • August 30, 2002 November 4, 2002 TTI National, Inc. 02-S80658 September 30, 2002 December 23, 2002 SBC 02-S81682 November 8, 2002 February 4, 2003 None 02-S81827 December 12, 2002 February 27, 2003 None 03-S82244 November 26, 2002 February 28, 2003 AT&T Corp. 03-S82330 January 14, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67620 January 9, 2002 April 30, 2002 02-S69371 March 15, 2002 June 12, 2002 02-S76261 June 3, 2002 August 19, 2002 02-S80857 October 2, 2002 November 26, 2002 02-S81178 October 23, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.txt
  • 02-S76987 June 6, 2002 September 4, 2002 WorldCom 02-S80049 July 26, 2002 December 10, 2002 WorldCom 02-S80080 August 2, 2002 October 15, 2002 AT&T Corp. 02-S80132 August 16, 2002 December 10, 2002 WorldLink Solutions 02-S80826 September 26, 2002 December 17, 2002 AT&T Corp. 02-S81166 August 11, 2002 December 17, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.txt
  • the unauthorized change occurred and neither Sprint, Qwest, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58167, July 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63679, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76499, April 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau INFORMAL COMPLAINT NUMBER COMPLAINANTS' NAMES NOTICE OF INFORMAL COMPLAINT DATE OF CARRIER RESPONSE 02-S77186 Carolyn Willoughby July 14, 2002 December 4, 2002 02-S73563 Christine Cavalea June 19, 2002 July 22, 2002 02-S76416 Anthony Ebert July 8, 2002 December 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.txt
  • 14, 2002 December 4, 2002 02-S77444 Roberto Cruz December 4, 2002 July 14, 2002 02-S79483 Mrs. Alan Lindsay August 30, 2002 December 30, 2002 02-S79495 Mary Szcutkowski August 30, 2002 December 13, 2002 02-S79586 Alice Beck August 27, 2002 December 7, 2003 03-I0026718 Betty Ellison March 27, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79514, July 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72045, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Essential may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48021, April 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.txt
  • the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68410, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 02-S67601 December 10, 2001 March 15, 2002 AT&T 02-S70219 March 25, 2002 May 7, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband/Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83127, March 21, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68612, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AllTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83999, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.txt
  • unauthorized change occurred and neither the authorized nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80035 filed August 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.txt
  • the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICWCSSONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79759, filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83235 03/31/03 07/02/03 AT&T 03-S83286 03/28/03 07/02/03 AT&T 03-S83360 04/04/03 07/02/03 AT&T 03-S83409 04/10/03 07/02/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83950, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.txt
  • days after the unauthorized change occurred and ATC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83296, filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83196 filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.txt
  • after the unauthorized change occurred and neither WorldCom nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81534, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72438, April 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83998, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62928, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83812, May 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.txt
  • unauthorized change occurred and neither VarTec nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82813 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.txt
  • 3, 2001 01-S52014 May 3, 2001 June 8, 2001 01-S54064 April 17, 2001 December 17, 2001 01-S58943 August 7, 2001 October 16, 2001 02-S70400 March 19, 2002 May 3, 2002 02-S72382 April 29, 2002 July 1, 2002 02-S79543 July 12, 2002 September 18, 2002 02-B0005767 August 7, 2002 December 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.txt
  • October 25, 2002 02-S80873 October 9, 2002 November 27, 2002 02-S81205 October 23, 2002 December 6, 2002 02-S81517 November 14, 2002 December 20, 2002 02-S81646 November 26, 2002 January 10, 2003 02-F0014875 December 3, 2002 February 24, 2003 03-S83554 December 26, 2002 May 22, 2003 See Appendix A, 02-S79380 is a duplicate of 02-S79037. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.txt
  • unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79503, filed June 10, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Williams Communications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55778, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.txt
  • after the unauthorized change occurred and that neither the authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80675, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81739, December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom, nor MT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0003594 filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Citizens IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66021, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56096, June 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CenturyTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54312, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Ameritech IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67552, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52179, April 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81511 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66359, November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.txt
  • WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER CONSUMER'S NAME DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67531 Dana Stump March 19, 2001 March 27, 2002 02-S67537 Alicia Nelson October 10, 2001 December 7, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64722, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011666, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.txt
  • November 2002 02-S76986 June 10, 2002 December 4, 2002 02-S76989 June 6, 2002 December 13, 2002 02-S77093 May 23, 2002 December 10, 2002 02-S77152 May 9, 2002 December 10, 2002 02-S77167 May 14, 2002 December 4, 2002 02-S77195 June 11, 2002 December 4, 2002 02-P28838 April 24, 2002 August 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77204, June 25, 20032. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64422, August 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77241, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau WorldCom's Notice of Informal Complaint No. IC 02-S77406, June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S63440 August 21, 2001 October 30, 2001 Not provided 02-S79080 July 15, 2002 January 7, 2003 Verizon 02-B0011293 October 10, 2002 February 27, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80404, September 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.txt
  • and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau WorldCom's Notice of Informal Complaint No. IC 02-S79393, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76237, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor AN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80038, July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.txt
  • pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. See 47 C.F.R. § 64.1150 (d). 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.txt
  • the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004398, filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.txt
  • after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83799, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldxChange IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83492, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83337 filed April 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72448, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against KTNT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0007122, September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.txt
  • the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83847 filed May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80103, August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.txt
  • the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82593 filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83768, May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S51616 March 30, 2001 May 15, 2002 02-S67587 January 6, 2002 July 18, 2002 02-S79715 July 30, 2002 November 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.txt
  • WorldCom 02-S71624 April 4, 2002 June 17, 2002 AT&T Corp. 02-S71643 January 23, 2002 June 12, 2002 WorldCom 02-S71940 March 5, 2002 June 12, 2002 LDMI 02-S80456 September 10, 2002 November 8, 2002 AT&T Corp. 02-S80570 September 19, 2002 November 15, 2002 CTI 02-S81485 November 5, 2002 January 7, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80153 June 11, 2002 September 13, 2002 03-S82829 February 25, 2003 June 13, 2003 03-S83494 April 8, 2003 June 6, 2003 03-S83743 April 7, 2003 June 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.txt
  • August 20, 2001 September 26, 2002 Zone Telecom 02-S67799 January 11, 2002 May 23, 2002 N.E.T 02-S67946 January 28, 2002 May 6, 2002 WorldLink Solutions 02-S69369 March 14, 2002 May 17, 2002 Zone Telecom 02-S71422 March 15, 2002 June 12, 2002 WorldLink Solutions 02-S77171 May 13, 2002 September 4, 2002 N.E.T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80351, filed May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83002 filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82925 filed February 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83288 filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83054 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.txt
  • occurred and neither their authorized carrier nor Cox Virginia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83340 filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83340 filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83322 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I00284865 filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.txt
  • change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82937 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71490, filed April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83566, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.txt
  • occurred and neither their authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82863 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.txt
  • change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83064 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83122 filed March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against OneStar IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83187, filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.txt
  • change occurred and neither their authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66058 filed October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55431 filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61670, filed August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61679, filed August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65621, filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48211, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81356, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81230 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83237 filed March 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82788, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.txt
  • occurred and neither their authorized carrier nor LD Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83715 filed April 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80647 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S58987 July 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau BSP, Informal Complaint No. IC-01-S65387, September 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56689, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63721, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52345 March 26, 2001 July 30, 2001 01-S56046 May 30, 2001 September 7, 2001 01-S660338 November 13, 2001 February 11, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.txt
  • 12, 2001 01-S56012 June 15, 2001 October 12, 2001 01-S60086 August 5, 2001 September 17, 2001 01-S61116 July 9, 2001 October 1, 2001 01-S63717 August 24, 2001 February 8, 2002 01-S65615 November 20, 2001 December 11, 2001 01-S66088 October 9, 2001 March 22, 2002 01-S66355 October 5, 2001 January 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83563, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81464 filed November 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Ameritech IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71567, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.txt
  • 19, 2002 02-S74552 April 12, 2002 August 12, 2002 02-S76277 May 14, 2002 August 6, 2002 02-S76299 March 11, 2002 August 19, 2002 02-S76302 April 23, 2002 August 12, 2002 02-S77103 May 23, 2002 September 16, 2002 02-S77177 June 7, 2002 September 4, 2002 02-S79384 June 28, 2002 September 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70522, March 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76350, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77426 filed June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.txt
  • Affairs Bureau APENDIX A INFORMAL COMPLAINT NUMBER CONSUMER'S NAME DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71687 Cristo Mora April 4, 2002 June 14, 2002 02-S72563 Adam Soich June 19, 2002 December 13, 2002 02-S77077 Mildred Tucker July 25, 2002 December 4, 2002 WorldCom's Notice of Informal Complaint No. IC 02-S77077, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S679072, July 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79540, July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011352, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011352, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62489, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.txt
  • occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80052 filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S83083 March 18, 2003 May 7, 2003 03-S83742 April 4, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.txt
  • occurred and neither their authorized carrier nor LD Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82750 filed February 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81208 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65346, filed September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66418, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50335, filed March 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024725 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83669 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83245 filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66416, filed June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.txt
  • occurred and neither their authorized carrier nor Discount Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83169 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83659 03-I0026900 March 31, 2003 January 23, 2003 June 20, 2003 June 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83966 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81353 filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.txt
  • change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83630 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83003 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81840, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.txt
  • change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80239 filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.txt
  • change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82395 filed December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.txt
  • change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83664 filed April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.txt
  • of any telephone bills issued from the Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80416 filed September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.txt
  • occurred and neither Covista nor United Systems Access Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81593 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.txt
  • the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72292, filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84064, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.txt
  • unauthorized change occurred and neither TDS Metrocom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84043 filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81131 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0035079S filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.txt
  • the unauthorized change occurred and neither Verizon nor Legent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84066, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76085 03-S82630 May 18, 2002 February 12, 2003 July 23, 2002 March 14, 2003 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81158, October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.txt
  • the unauthorized change occurred and neither WorldCom nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83527 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76083 04/18/02 05/28/03 WorldCom 02-S81277 11/01/02 06/25/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67616, October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDDS Worldcom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66214, filed October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S77224 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.txt
  • unauthorized change occurred and neither Verizon and AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66094, filed October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL Comm USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64424, filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76273, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70474, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 01-S50336 April 30, 2001 May 22, 2001 01-S61113 July 12, 2001 September 18, 2001 01-S62952 August 20, 2001 November 2, 2001 01-S65980 October 10, 2001 December 28, 2001 02-S76496 March 15, 2002 July 15, 2002 02-S79147 July 18, 2002 September 20, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.txt
  • change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66084, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.txt
  • INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56384 June 19, 2001 May 16, 2002 01-S57863 July 9, 2001 August 21, 2001 01-S61109 July 16, 2001 September 26, 2002 01-S64405 August 31, 2001 November 19, 2001 02-S68060 December 31, 2001 April 8, 2002 02-S71377 March 25, 2002 May 31, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBERS 02-S70389 March 15, 2002 March 27, 2003 02-S80007 August 12, 2002 October 4, 2002 03-S83698 April 21, 2003 June 23, 2003 03-S83806 April 28, 2003 June 24, 2003 03-S83869 April 23, 2002 June 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.txt
  • 30, 2002 01-S66336 October 5, 2001 January 30, 2002 02-S69394 January 20, 2002 April 19, 2002 02-S70275 February 27, 2002 May 6, 2002 02-S71361 March 18, 2002 June 7, 2002 02-S71498 March 29, 2002 June 7, 2002 02-S72481 March 14, 2002 June 11, 2002 02-S74570 April 23, 2002 July 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.txt
  • 02-S79996 August 28, 2002 October 7, 2002 02-S80403 July 18, 2002 October 7, 2002 02-S80861 October 9, 2002 November 7, 2002 02-S81123 October 25, 2002 December 10, 2002 02-S81171 October 28, 2002 December 11, 2002 See Appendix A 01-S64404, 01-S65302, 02-S71984, 02-S73087 and 02-F0002828 are duplicates of 01-S60225, 01-S64711, 02-S69152, 02-S75754 and 02-S80861, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81057 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S83953 May 13, 2003 June 17, 2003 Primus 03-S84094 June 10, 2003 June 27, 2003 ZoneLD See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62920 filed August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80504 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81612 filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81165 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76282, May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.txt
  • the first thirty days after the unauthorized change occurred and ATI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80204, filed August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80674 October 2, 2002 November 19, 2002 Sprint 02-S80748 October 17, 2002 December 17, 2002 AT&T 02-S81503 November 14, 2002 December 17, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0003108 August 22 2002 December 19, 2002 Verizon 02-S80615 September 27, 2002 December 19, 2002 Verizon 02-S80743 October 18, 2002 December 19, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79780 July 12, 2002 October 25, 2002 Sprint 02-S80598 September 26, 2002 December 18, 2002 SWB See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80179 09/09/02 11/14/02 Sprint 02-S80262 09/09/02 11/14/02 None 02-S80375 09/13/02 09/13/02 AT&T 02-S80402 09/16/02 11/14/02 Qwest 02-S80639 10/01/02 11/14/02 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. Comcast Petition for Reconsideration, filed June 20, 2003 (``Petition''). 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.txt
  • thirty days after the unauthorized change occurred neither AT&T nor Yestel, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66308, filed November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64416 October 18, 2001 January 22, 2002 AT&T 02-S68007 March 15, 2002 April 12, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007711, September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55031, June 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S52003 May 24, 2001 June 5, 2001 AT&T 01-S53946 June 14, 2001 July 6, 2001 Qwest 01-S54073 June 14, 2001 July 9, 2001 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINT(S) DATE OF NOICE DATE OF CARRIER RESPONSE 01-S6135 7 Lynn Esp August 30, 2001 October 1, 2001 02-S67554 Michael Farrell August 9, 2001 September 12, 2001 02-S71094 Marchel'le Renise Barber May 7, 2002 June 5, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71626, February 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.txt
  • the unauthorized change occurred and neither Verizon, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71630, January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S7540, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74914, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78984, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80686, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80686, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.txt
  • thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76335, filed May 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84118 filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.txt
  • after the unauthorized change occurred and neither WorldCom nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82078, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.txt
  • the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUKIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60208, filed August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S82055 12/31/02 08/05/03 IDT 03-S84167 06/17/03 05/05/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.txt
  • after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79777, August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S77353 06/27/02 08/01/03 AT&T 02-S73374 04/04/02 08/01/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.txt
  • the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82875 filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83980 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S79489, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-SA81494, November14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63259, August 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66129, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80361, August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-SSeptember 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80627, September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.txt
  • 19, 2002 02-S81499 November 29, 2002 December 16, 2002 02-S81530 November 29, 2002 December 19, 2002 02-S81535 November 29, 2002 December 27, 2002 02-S81624 December 13, 2002 January 6, 2003 02-S81680 December 12, 2002 January 10, 2003 02-S81684 December 13, 2002 January 10, 2003 02-S81687 December 13, 2002 December 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71669, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.txt
  • Robin Evert September 16, 2002 Qwest 02-S80473 Patricia Davis December 30, 2002 Not provided 02-S80493 Stephanie English September 20, 2002 AT&T 02-S80507 Johnaur Santos September 3, 2002 Not provided 02-S80508 Dexter Brank October 12, 2002 Verizon 02-S80614 Bennie Betts September 24, 2002 Ameritech/AT&T 02-S80618 Michael O'Brien September 27, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S63063 August 22, 2001 February 22, 2002 02-S81389 November 5, 2002 December 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.txt
  • 10, 2003 03-S82592 February 6, 2003 April 4, 2003 03-S82604 December 31, 2002 April 4, 2003 03-S82606 February 4, 2003 April 10, 2003 03-S83011 March 5, 2003 April 25, 2003 03-S83248 February 20, 2003 June 6, 2003 03-S83386 February 7, 2003 June 20, 2003 03-I0029106 February 12, 2003 April 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.txt
  • 22, 2003 03-S84031 May 22, 2003 July 24, 2003 03-S84120 June 6, 2003 August 4, 2003 03-S84146 June 6, 2003 August 1, 2003 03-B0034431S March 24, 2003 June 27, 2003 03-I0037511S April 8, 2003 July 25, 2003 03-I0041279S May 7, 2003 July 11, 2003 03-I0042566S May 19, 2003 July 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80023 July 30, 2002 January 28, 2003 02-S81237 October 16, 2002 January 31, 2003 03-S82363 December 10, 2002 April 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83233 March 20, 2003 June 27, 2003 Capsule Communications 03-S83482 April 9, 2003 June 20, 2003 Verizon 03-S83864 April 15, 2003 August 1, 2003 Cucumber Communications 03-S84104 May 27, 2003 August 1, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.txt
  • days after the unauthorized change occurred and neither WorldxChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82324, January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.txt
  • INFORMAL COMPLAINT NUMBER DATE OF NOTICE DATE OF RESPONSE 02-S80185 September 27, 2002 October 17, 2002 02-S80378 September 27, 2002 October 17, 2002 02-S80505 October 11, 2002 November 8, 2002 02-S80702 October 25, 2002 November 18, 2002 02-S81190 November 15, 2002 December 4, 2002 02-S81335 November 2, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.txt
  • days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0045493S June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83965, April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79058, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82519 03-S82534 January 24, 2003 January 27, 2003 March 21, 2003 March 21, 2003 RSL Communications AmeriVision See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.txt
  • change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81261 filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76853 06/17/02 07/28/03 AT&T 02-S79296 07/15/02 07/28/03 Talk America 02-S79358 07/22/02 07/28/03 03-S84068 05/29/03 07/28/03 Talk America See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80165, filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0025157, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83403 04/10/03 08/05/03 03-S83483 04/17/03 05/05/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.txt
  • the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82650 filed February 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79237, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83942 May 17, 2003 July 25, 2003 03-S84207 June 11, 2003 August 1, 2003 03-I0039345 April 21, 2003 July 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.txt
  • Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81755 03-S83968 03-S84083 November 27, 2002 May 14, 2003 June 3, 2003 July 23, 2003 July 25, 2003 August 1, 2003 AT&T Corp. WorldCom BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83994 May 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73442, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83493 March 25, 2003 June 27, 2003 03-S83537 March 28, 2003 June 27, 2003 03-S83774 April 17, 2003 June 27, 2003 03-S83845 April 30, 2003 June 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70282 March 19, 2002 August 12, 2002 02-S77142 June 7, 2002 August 27, 2002 02-S79749 March 28, 2002 November 8, 2002 02-S81200 October 16, 2002 June 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76227, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.txt
  • November 14, 2002 02-S81470 November 6, 2002 January 4, 2003 03-S82205 December 27, 2002 February 26, 2003 03-S82346 January 17, 2003 March 10, 2003 03-S82487 January 30, 2003 March 13, 2003 03-S82625 December 19, 2002 March 13, 2003 03-S84342 June 25, 2003 August 7, 2003 See Appendix A, 02-S79380 is a duplicate of 02-S79037. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77376, May 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77205, June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.txt
  • after the unauthorized change occurred and neither Lifeline Communications (Lifeline) nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77164, May 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76225, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72042, March 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71970, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63565, September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, WorldxChange, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58320, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.txt
  • the unauthorized change occurred and neither WorldCom nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84560 filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84528 filed July 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S84387, July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58319, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80235, August 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66608, December 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81702, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 02-S70274 March 20, 2002 May 17, 2002 03-I0024651 December 11, 2002 April 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.txt
  • February 20, 2002 December 18, 2001 March 29, 2002 June 17, 2002 August 8, 2002 September 18, 2002 October 1, 2002 October 1, 2001 November 20, 2001 March 6, 2002 April 19, 2002 May 28, 2002 August 22, 2002 August 14, 2002 September 26, 2002 October 31, 2002 November 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.txt
  • 13, 2003 03-S82797 March 4, 2003 April 17, 2003 03-S82827 February 21, 2003 April 4, 2003 03-S84028 May 20, 2003 July 8, 2003 03-S84440 July 8, 2003 August 15, 2003 03-S000191S July 8, 2003 August 12, 2003 03-I0035954S February 27, 2003 August 14, 2003 03-I0048432S July 7, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54948, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76593, May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.txt
  • 10, 2002 02-S77366 May 10, 2002 December 4, 2002 02-S79049 July 14, 2002 January 7, 2003 02-S79501 July 12, 2002 January 7, 2003 02-S80488 September 23, 2002 January 7, 2003 02-S80812 October 7, 2002 December 4, 2002 02-S80923 October 14, 2002 January 28, 2003 02-S81869 December 10, 2002 February 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.txt
  • 10, 2002 December 6, 2002 02-S81918 Mamie L. Gates-Reynolds December 18, 2002 February 20, 2003 02-S81921 Martha Orlowski December 18, 2002 February 13, 2003 03-I0025135 Frieda Heaps January 28, 2003 June 10, 2003 03-I0026316 Anthony Divito January 29, 2003 May 6, 2003 03-I0029354 Merie Labbato February 26, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67118 Ruth Stainer January 8, 2002 March 11, 2002 02-S81911 Alexander Model December 18, 2002 February 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81609, November 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58096, July 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.txt
  • days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70465, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.txt
  • the first thirty days after the unauthorized change occurred and neither Startec or Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70248, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.txt
  • days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74501, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.txt
  • 2003 April 18, 2003 CGI Long Distance 03-S83166 March 19, 2003 May 16, 2003 ExpressTel 03-S83308 March 12, 2003 May 23, 2003 WorldxChange Comm. 03-S83522 April 23, 2003 May 30, 2003 None 03-S83617 April 9, 2003 June 27, 2003 GE Residential Long Distance 03-I0029044 February 6, 2003 May 9, 2003 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.txt
  • unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58696, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57874, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68439, February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64512, September 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S58754 01-S64660 01-S66025 02-S67058 June 4, 2001 September 11, 2001 September 18, 2001 October 22, 2001 September 10, 2001 November 28, 2001 January 10, 2002 February 19, 2002 BellSouth AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51285, April 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55785, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58232, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.txt
  • the first thirty days after the unauthorized change occurred and neither XO nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60081, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76388 02-S76617 May 8, 2002 May 8, 2002 August 19, 2002 August 19, 2002 Not reported AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S66056 01-S66073 01-S66076 01-S66198 October 15, 2001 September 25, 2001 January 8, 2002 October 22, 2001 January 4, 2002 May 10, 2002 April 19, 2002 March 15, 2002 WorldCom WorldCom AT&T Corp. Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.txt
  • and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Telephone Number 908-813-0240 Informal Complaint No. IC 02-S80377, August 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80552, September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S63072 Bryan Rennie August 22, 2001 October 30, 2001 02-S76411 Susan Kolding June 10, 2002 December 13, 2002 02-S71571 Mary Ellen Leidy April 4, 2002 June 11, 2002 02-S73498 S. Harry Spackman April 22, 2002 July 2, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.txt
  • August 1, 2002 January 7, 2003 02-S80004 Beverly Layton August 12, 2002 January 7, 2003 02-S80131 David Raderstorf August 27, 2002 January 10, 2003 02-S80134 Lem Callahan August 27, 2002 October 3, 2002 02-S81765 Jeffrey Daesch December 4, 2002 February 4, 2003 02-S81871 Darryl Dykstra December 17, 2002 February 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.txt
  • April 14, 2002 June 26, 2002 02-S74514 Hilda Fiorio March 14, 2002 December 13, 2002 02-S79518 Hattie Myers o/b/o Clyde Woodward July 22, 2002 December 13, 2002 02-S81696 Ruth Barnes November 18, 2002 January 22, 2003 02-S81762 Ricki Leigh o/b/o Fit For Life Personal Training December 19, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72484, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81107, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81107, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67165, July 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.txt
  • after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81822, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.txt
  • after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81822, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81591, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71559 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.txt
  • the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84496 filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Bullseye's Notice of Informal Complaint No. IC 03-S84455, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.txt
  • the unauthorized change occurred and neither Qwest nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80990 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P27917 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.txt
  • occurred and neither Talk America nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80974 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Silv IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81620, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.txt
  • the unauthorized change occurred and neither Qwest nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICLCRONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84220, filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.txt
  • the unauthorized change occurred and neither Sprint nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81327, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau LDCB's Notice of Informal Complaint No. IC 02-S76254, June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80813, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026350, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.txt
  • January 7, 2003 02-S81783 Ruby Smith o/b/o Opal Scott December 9, 2002 February 4, 2003 02-S81796 Gerald Morse December 12, 2002 February 10, 2003 03-I0025152 Glory Solomon January 9, 2003 April 24, 2003 03-I0026743 Nabil Horani January 17, 2003 May 1, 2003 03-I0026763 Mildred Philbin February 25, 2003 April 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.txt
  • February 4, 2003 02-S81619 Barbara Venerus o/b/o Matilda Garrity November 12, 2002 January 22, 2003 02-S81622 Helen Fuhrmann November 19, 2002 January 16, 2003 02-S81625 Bettie Silmon November 18, 2002 January 22, 2003 02-S81627 Robert Alcon November 14, 2002 January 22, 2003 02-S81668 Floyd Hulegaard November 14, 2002 January 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.txt
  • 02-S80966 Virginia Becker o/b/o Minnie Vetter October 1, 2002 December 23, 2002 02-S81034 Ernest Curcio October 10, 2002 December 23, 2002 02-S81039 Lois Bonacasa August 19, 2002 January 7, 2003 02-S81074 Willard Erdman October 23, 2002 December 23, 2002 02-S81231 Alfred Tucker o/b/o Myrtle Reese October 23, 2002 November 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65984, October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81469, November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.txt
  • M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80259 02-S80856 02-S81615 August 16, 2002 October 2, 2002 November 12, 2002 December 6, 2002 November 26, 2002 January 15, 2003 WorldCom AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.txt
  • July 29, 2002 July 17, 2002 02-S77059 June 11, 2002 August 21, 2002 02-S79090 July 11, 2002 September 26, 2002 02-S80611 September 19, 2002 November 13, 2002 02-S81207 03-S83789 October 23, 2002 April 8, 2003 December 10, 2002 May 20, 2003 See Appendix A, 01-S61699 and 02-S73691 are duplicates of 01-S58214 and 02-S73371, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59622, filed January 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.txt
  • February 26, 2003 03-S82250 January 14, 2003 March 4, 2003 03-S82697 January 14, 2003 March 18, 2003 03-S83576 April 22, 2003 June 3, 2003 03-S87769 May 1, 2003 June 3, 2003 03-S83768 May 6, 2003 June 6, 2003 03-S83866 March 26, 2003 June 5 2003 See Appendix A, 03-S82697 is a duplicate of 03-.S82207. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.txt
  • October 28, 2002 October 23, 2002 October 24, 2002 August 19, 2002 December 17, 2002 November 26, 2002 December 17, 2002 December 17, 2002 January 7, 2003 December 23, 2002 AT&T Corp. AT&T Corp. Vartec AT&T Corp. None AT&T Corp. AT&T Corp. 02-S81638 November 27, 2002 January 15, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83828 filed May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004309 filed July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.txt
  • occurred and neither BellSouth and AT&T nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80190 filed August 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.txt
  • the unauthorized change occurred and neither Verizon nor Atlas may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84530 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.txt
  • the unauthorized change occurred and neither AT&T nor Premier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84160 filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80822 02-S80909 02-S81661 September 28, 2002 October 2, 2002 September 27, 2002 November 26, 2002 December 9, 2002 January 15, 2003 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0048147S 03-S84555 July 1, 2003 July 18, 2003 September 9, 2003 September 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S84022 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.txt
  • occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007204 filed August 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82129 filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.txt
  • the unauthorized change occurred and neither EOT nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0009413 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82493 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84393 filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.txt
  • the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79111 filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spoonful.Net IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0009349, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0043101S, May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.txt
  • unauthorized change occurred and neither SBC Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78982 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80789, November14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83616 004/29/03 06/16/03 WorldCom 03-S83839 05/06/03 06/20/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81902 12/18/02 09/10/03 MCI 03-S83855 04/21/03 09/10/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84309, June 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84074, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79763 08/03/03 07/23/03 AT&T 02-S79766 08/03/02 07/23/03 AT&T 03-S84137 06/13/03 07/24/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84340 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81015 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.txt
  • the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-F0050618S filed July 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000203S filed July 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.txt
  • the unauthorized change occurred and neither BellSouth nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83813 filed May 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.txt
  • the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004260 filed August 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.txt
  • the unauthorized change occurred and neither AT&T nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026231 filed January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.txt
  • the unauthorized change occurred and neither Verizon nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84109 filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82570, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.txt
  • the unauthorized change occurred and neither Verizon nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77057 filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.txt
  • the unauthorized change occurred and neither Sprint nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84736 filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order if effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83332, filed March 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.txt
  • change occurred and neither its authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044634S filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76252, December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82058, December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82062, September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80422, September 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83295, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.txt
  • CARRIER RESPONSE 02-F0013049 November 8, 2002 January 24, 2003 02-S80628 September 18, 2002 December 20, 2002 03-S83647 April 8, 2003 August 15, 2003 03-S83721 May 2, 2003 July 25, 20032002 03-S84456 July 8, 2003 September 5, 2003 03-S84492 July 18, 2003 September 12, 2003 03-I0044087 May 28, 2003 August 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.txt
  • CARRIER RESPONSE 03-S84423 July 12, 2003 September 12, 2003 03-S84467 May 14, 2003 September 12, 2003 03-S84551 July 22, 2003 September 19, 2003 03-S84728 August 1, 2003 October 3, 2003 03-I0048283S July 2, 2003 September 26, 2003 03-I0049236S July 8, 2003 October 3, 2003 03-I0049914S July 14, 2003 August 29, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.txt
  • CARRIER RESPONSE 02-S68020 January 8, 2002 June 12, 2002 02-S76603 April 25, 2002 August 2, 2002 03-S83055 March 3, 2003 May 30, 2003 03-S83271 March 24, 2003 May 23, 2003 03-S83407 April 3, 2003 May 23, 2003 03-S83883 May 7, 2003 July 25, 2003 03-S84119 June 4, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045151S filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P27179 filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 02-S80250 03-S83843 July 29, 2002 April 3, 2003 June 3, 2003 June 23, 2003 AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83848 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82509 03-S84035 03-S84201 January 15, 2003 May 21, 2003 June 10, 2003 August 6, 2003 June 25, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83335 03-S83871 March 24, 2003 February 26, 2003 June 30, 2003 July 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.txt
  • change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83871 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.txt
  • CARRIER RESPONSE 02-I0015512S 02-P29630 02-S73335 02-S77198 02-S80043 02-S80046 02-S80174 November 14, 2002 April 16, 2002 March 28, 2002 June 6, 2002 July 30, 2002 June 27, 2002 August 5, 2002 July 23, 2003 July 14, 2003 July 14, 2003 July 14, 2003 August 8, 2003 August 8, 2003 July 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.txt
  • the unauthorized change occurred and neither SWB nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77158 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.txt
  • change occurred and neither Verizon and AT&T nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045821S filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.txt
  • the unauthorized change occurred and neither Ameritech nor AMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66419 filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84488, filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82971 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83853, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84229, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81492, filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58098, filed July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73723, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.txt
  • Rosemary Maloney December 18,2002 March 5,2003 03-S92440 Myra Whitener January 29, 2003 June 10, 2003 03-S84192 Doris Souser June 13, 2003 August 6, 2003 03-S82442 Kathryn Ryan January 23, 2003 June 6, 2003 03-I0027275 Dorothy Malloy January 28, 2003 May 6, 2003 03-I0028135 Fannie Egler April 17, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84594, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.txt
  • the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84379 filed June 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84699 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.txt
  • the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84138 filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71579, April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82281 01/17/03 07/24/03 AT&T 03-S83485 04/17/03 07/24/03 Worldcom 03-S83818 05/13/03 08/01/03 Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.txt
  • the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052874S filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Inter-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79743, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84403, June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Notice of Informal Complaint No. IC 03-S84369, June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.txt
  • 0.361, 1.719, the Complaints filed by Complainants against Primus ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 01-S60645 01-S64386 DATE OF COMPLAINT 08/01/01 08/27/01 DATE OF CARRIER RESPONSE 08/06/02 11/15/01 NAME OF AUTHORIZED CARRIER Lightyear AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62289, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82997, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.txt
  • the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64312 filed August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64619, May 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82151, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.txt
  • the unauthorized change occurred and neither Ameritech nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81304 filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82146 filed December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82375 03-S82608 October 8, 2002 January 14, 2003 May 14, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60220, filed July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.txt
  • Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S65320 01-S62958 01-S64516 October 9, 2001 August 14, 2001 September 21, 2001 March 19, 2002 August 27, 2002 May 1, 2003 Not Reported Ameritech Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83408, filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60574 filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83849 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61652 02-S66775 02-S67763 02-S72379 02-B0003012 August 17, 2001 December 27, 2001 February 21, 2002 April 8, 2002 August 20, 2002 September 21, 2001 February 15, 2002 April 26, 2002 July 1, 2002 December 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S42563 January 18, 2001 March 29, 2001 01-S48329 March 19, 2001 May 23, 2001 01-S58614 July 24, 2001 August 21, 2001 02-S81075 October 17, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S62942 August 20, 2001 October 30, 2001 01-S66068 September 18, 2001 February 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.txt
  • 11, 2002 02-S81340 October 21, 2002 December 12, 2002 02-S81382 November 6, 2002 December 19, 2002 03-S84097 June 12, 2003 August 4, 2003 03-S84209 June 17, 2003 July 31, 2003 03-S84236 June 16, 2003 August 1, 2003 03-I0027333 January 29, 2003 April 22, 2003 03-I0048271S July 2, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S81159 September 24, 2002 December 16, 2002 Isterra 02-B0011795 October 7, 2002 January 22, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64382 October 24, 2001 December 4, 2001 02-S70629 March 15, 2002 May 17, 2002 03-I0047285S June 23, 2003 August 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81516, filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83981, filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.txt
  • after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83842, filed April 26, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth Telecommunications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S47858, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80145, August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81933, September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79621, July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.txt
  • occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 815-464-6857 815-464-6869 Informal Complaint No. IC 03-0027306, January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59575, April 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77385, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81210, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81343, September 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77101 Angela Cherry June 20, 2002 December 4, 2002 02-S79524 Ron Golan June 6, 2002 December 10, 2002 02-S80470 John Bickett September 4, 2002 December 13, 2002 02-S80594 James Norwood September 23, 2002 January 7, 2003 02-S80606 Enrique Rubio August 6, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58611, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.txt
  • days after the unauthorized change occurred and that CoreCom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80056, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.txt
  • after the unauthorized change occurred and neither LDS nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79423, June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.txt
  • the unauthorized change occurred and neither AT&T nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84363 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83507 filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.txt
  • the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79368 filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65670 filed August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82401 January 10, 2003 March 21, 2003 02-S66768 April 3, 2002 October 4, 2002 02-S67935 January 31, 2002 January 8, 2003 02-S68309 February 26, 2002 December 3, 2002 02-S76337 May 14, 2002 June 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59600, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83250, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83231, March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70674 March 7, 2002 October 4, 2002 02-S80636 September 25, 2002 December 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.txt
  • the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84225 filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84051, filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.txt
  • change occurred and neither their authorized carrier nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81215 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.txt
  • Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S82642 03-S83246 03-S84073 February 5, 2003 March 20, 2003 May 23, 2003 May 28, 2003 June 1, 2003 August 4, 2003 Southwestern Bell AT&T Corporation AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S83083 March 18, 2003 May 7, 2003 03-S83742 April 4, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.txt
  • the unauthorized change occurred and neither Cox nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026312 filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76565, filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84184, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.txt
  • the unauthorized change occurred and neither Sprint nor BWT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83815 filed May 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.txt
  • the unauthorized change occurred and neither Sprint nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84135 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83719 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80072 03-S84384 August 9, 2002 July 29, 2003 October 22, 2002 June 24, 2003 SBC/Ameritech AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0044002S 03-I0045267S May 28, 2003 June 11, 2003 August 21, 2003 August 4, 2003 AT&T Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S84372 June 17, 2003 August 11, 2003 03-S84401 July 7, 2003 August 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S84030 03-S84228 03-S84505 May 27, 2003 June 17, 2003 July 21, 2003 July 10, 2003 July 31, 2003 September 22, 2003 Sprint AT&T Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80485 filed August 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Williams IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P28505 filed April 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67952, filed June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67837, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.txt
  • the unauthorized change occurred and neither IDT nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83314 filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80621, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.txt
  • change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0005616 filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76969, filed June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000171S filed June 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.txt
  • the unauthorized change occurred and neither Cox nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84576 filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0028334, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.txt
  • change occurred and neither Close Call America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69393, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64518 August 7, 2001 November 5, 2001 02-S80227 September 9, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61072, June 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.txt
  • INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58346 01-S61639 02-S76599 02-S80942 03-S82998 03-S84211 June 19, 2001 August 20, 2001 May 8, 2002 October 17, 2002 February 6, 2003 June 16, 2003 August 29, 2001 September 20, 2001 July 9, 2002 November 29, 2002 March 24, 2003 July 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.txt
  • 13, 2002 02-S71988 March 8, 2002 June 1, 2002 02-S71996 March 22, 2002 May 17, 2002 02-S76292 June 5, 2002 July 17, 2002 02-S76450 March 4, 2002 July 11, 2002 02-S80094 August 27, 2002 October 7, 2002 02-S81238 October 31, 2002 December 13, 2002 02-S81363 November 6, 2002 December 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against QiTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82877, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VVS IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80509, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83508 filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.txt
  • change occurred and neither their authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026233 filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.txt
  • days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83618, April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84197, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79782, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79587, June 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.txt
  • NUMBER COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80903 Francis Martinez o/b/o Order Express, Inc. October 7, 2002 December 13, 2002 02-S81381 Megan Carney October 23, 2002 January 16, 2003 02-S81510 Ingrid and Michael McGuire October 17, 1002 January 16, 2002 03-B0021116 Doba Drkhtyar January 13, 2003 April 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S82060 Mason Potter January 8, 2003 February 21, 2003 03-S82136 Devon Moore o/b/o Mamie Moore November 15, 2002 March 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC01-S59605, June 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026408, January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.txt
  • Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82867 Katie Emerson February 10, 2003 April 18, 2003 03-S83147 Kenneth Barratt March 10, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82715, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82530, December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82373, September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.txt
  • 03-S84477 03-S84574 03-F0033477S March 27, 2002 December 11, 2002 December 9, 2002 December 18, 2002 September 11, 2002 June 30, 2003 July 25, 2003 March 18, 2003 June 18, 2002 January 22, 2003 February 21, 2003 February 21, 2003 March 19, 2003 August 21, 2003 August 22, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.txt
  • telephone bills issued from AT&T Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S000237S, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.txt
  • change occurred and neither Excel Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0047491S, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.txt
  • unauthorized change occurred and neither AT&T Broadband nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84308, filed June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S8227, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.txt
  • the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82574, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84503 07/25/03 08/22/03 Southwestern Bell 03-S84712 08/14/03 10/03/03 AT&T 03-S84577 07/28/03 08/12/03 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.txt
  • days after the unauthorized change occurred and that Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78930, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against DOC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83388, filed April 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.txt
  • the unauthorized change occurred and neither Verizon nor eMeritus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84497 filed July 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012353 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85053 filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79549, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0045415S 03-S83874 June 10, 2003 May 12, 2003 August 11, 2003 July 1, 2003 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.txt
  • the unauthorized change occurred and neither VERIZON nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82847 filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81173, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80000, filed July 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76228, filed May 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.txt
  • 6, 2003 03-S84454 July 1, 2003 October 10, 2003 03-S84476 July 2, 2003 October 17, 2003 03-S84487 May 27, 2003 August 29, 2003 03-S84559 July 17, 2003 October 10, 2003 03-S000169S June 18, 2003 September 5, 2003 03-I0047329S June 23, 2003 August 29, 2003 03-I0051439S July 18, 2003 October 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80628, September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83703, April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044610S, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72048, January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84151 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.txt
  • first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84426, June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67910 DATE OF COMPLAINT February 19, 2002 DATE OF CARRIER RESPONSE May 21, 2002 03-S82605 January 23, 2003 April 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73391, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S82706 DATE OF COMPLAINT February 17, 2003 DATE OF CARRIER RESPONSE May 30, 2003 03-S82982 March 3, 2003 May 28, 2003 03-S83317 February 26, 2003 May 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.txt
  • COMPLAINT NUMBER 02-S71401 DATE OF COMPLAINT February 25, 2002 DATE OF CARRIER RESPONSE June 17, 2002 02-S76113 May 7, 2002 August 6, 2002 02-S76333 May 20, 2002 August 19, 2002 02-S77276 May 14, 2002 August 19, 2002 02-S79041 July 12, 2002 October 1, 2002 02-S81395 October 23, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0010793, October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83261, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against Z-Tel ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82791 02/27/03 03/28/03 03-S83315 04/02/03 04/23/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.txt
  • 0.361, 1.719, the complaints filed by Complainants against LCR ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72565 02-S72828 04/17/02 03/15/02 08/01/02 12/04/02 AT&T Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82339 12/20/02 02/21/03 AT&T 03-S83004 03/05/03 04/25/03 RSL Comm USA 03-S83153 03/07/03 04/30/03 AT&T Broadband 03-S83363 03/31/03 05/12/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau SBC Long Distance's Notice of Informal Complaint No. IC 03-S82261, December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.txt
  • the unauthorized change occurred and neither Ameritech nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICCCIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I004591S filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81188, October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.txt
  • the unauthorized change occurred and neither IDT nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICAPSONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82175, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82071, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82106 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79298 Vicki Durso July 18, 2002 December 6, 2002 02-S79783 James Teifer August 8, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76848, June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84145, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80550, September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80681, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79367 B.L. Farrell July 12, 2003 December 6, 2002 02-S80088 Kathleen Collier August 8, 2002 January 10, 2003 02-S80502 Christian Dakin August 30, 2002 January 10, 2003 Informal Complaint No. IC 02-S79367, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80567 Thelma Stuckley September 19, 2002 October 17, 2002 02-S80652 Celesta Commos September 10, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82622, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-32843, February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81126 Richard Durrett October 15, 2002 December 23, 2002 03-S82698 Sharon Bray December 16, 2002 April 18, 2003 03-S83052 Dorothy Burkhart January 16, 2003 June 6, 2003 03-S82626 Flora Animashaun December 5, 2002 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.txt
  • Daniels March 10, 2003 June 6, 2003 03-S83171 Dorothy Zywalewski March 24, 2003 June 6, 2003 03-S83264 Collette Hinrichsen o/b/o Ester Schmidt March 5, 2003 June 6, 2003 03-S83273 Stanley D. Morris o/b/o Stanley H. Morris March 24, 2003 May 13, 2003 03-S83285 Wayne Munscher June 24, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.txt
  • the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84237 filed June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.txt
  • A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S61352 August 13, 2001 October 1, 2001 01-S62926 August 29, 2001 November 2, 2001 02-S73665 May 27, 2002 July 22, 2002 02-S81716 November 25, 2002 January 15, 2003 02-S81786 December 9, 2002 January 15, 2003 See Appendix A, 02-S81786 is a duplicate of 02-S81716. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64427 August 10, 2001 November 8, 2001 02-S80186 August 14, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66808 02-S69769 02-S73409 02-S79390 02-S80033 January 10, 2002 February 26, 2002 May 7, 2002 June 28, 2002 June 14, 2002 February 26, 2002 May 8, 2002 June 27, 2002 September 18, 2002 October 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55767 03-S83338 03-S83672 03-I0049764S May 10, 2001 January 28, 2003 April 15, 2003 July 16, 2003 October 29, 2002 May 13, 2003 June 3, 2003 September 2, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-S81798 December 2, 2002 January 22, 2003 03-I0029443 February 24, 2003 April 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82859, filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.txt
  • unauthorized change occurred and neither PowerNet Global nor CTS may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70472, filed March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65298, filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.txt
  • the unauthorized change occurred and neither Fone-Tel nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82859, filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.txt
  • telephone bills issued from AT&T Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84693, filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0056381S 09/02/03 10/28/03 AT&T 03-S85000 09/04/03 10/28/03 VarTec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84936 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.txt
  • unauthorized change occurred and neither Globalinx Corporation nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81960 filed December 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82852, February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.txt
  • the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72425 filed April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.txt
  • the unauthorized change occurred and neither SBC nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85016 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83832 filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81354, October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82173 Gene Angelcyk December 23, 2002 March 5, 2003 03-S82245 Tim McCarthy January 7, 2003 March 11, 200 3 03-S82259 Jacque Gritch January 3, 2003 March 11, 2003 03-S84084 Tirso Escanio June 10, 2003 August 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom's may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82712, December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80253, July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80171, July 03, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.txt
  • DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S82023 Steve Azzato December 11, 2003 February 20, 2003 03-S82533 Lori Siebler January 14, 2003 March 25, 2003 Informal Complaint No. IC 02-S82023, December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.txt
  • unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70359 filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.txt
  • the unauthorized change occurred and neither PNG nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043466S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.txt
  • unauthorized change occurred and neither Verizon nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81167 filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84525, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.txt
  • the unauthorized change occurred and neither EOT nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84928 filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80637, filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.txt
  • the unauthorized change occurred and neither Allegiance nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84994 filed September 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84872, filed August 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.txt
  • after the unauthorized change occurred and neither Primus nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79599, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79783, August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83747, April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.txt
  • 11, 2002 02-S81512 October 24, 2002 December 19, 2002 02-S81743 November 26, 2002 January 22, 2003 02-S81756 November 27, 2002 February 11, 2003 02-S81771 November 27, 2002 February 21, 2003 02-S81782 December 3, 2002 January 22, 2003 02-S81856 September 23, 2002 January 22, 2003 02-S81894 December 26, 2002 February 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83974 May 21, 2003 July 25, 2003 03-S84803 August 26, 2003 October 31, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83535 03-S83657 March 21, 2003 April 8, 2003 November 5, 2003 November 5, 2003 AT&T Corp. CenturyTel Long Dist. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84831, August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47305, March 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83758, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84177, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83559, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83850 March 7, 2003 June 20, 2003 03-S84694 August 6, 2003 October 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79792, August 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84801, July 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84939 September 4, 2003 October 24, 2003 03-I0050236S July 15, 2003 October 31, 2003 03-I0051625S August 1, 2003 October 31, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.txt
  • COMPLAINT NUMBER 02-S70144 DATE OF COMPLAINT March 15, 2002 DATE OF CARRIER RESPONSE August 12, 2002 02-S79387 July 28, 2002 April 23, 2003 02-S80922 October 15, 2002 January 28, 2003 03-S83725 March 14, 2003 August 22, 2003 03-S83826 May 5, 2003 August 1, 2003 03-S84435 July 9, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83541 April 8, 2003 November 5, 2003 03-S83638 April 21, 2003 November 5, 2003 03-S83803 April 28, 2003 November 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84202, June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.txt
  • days after the unauthorized change occurred and neither NetOne nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0052298S, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0056090S 09/02/03 11/05/03 AT&T 03-S84986 09/18/03 11/05/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85062 filed September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Preferred Billing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82016, November 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.txt
  • the unauthorized change occurred and neither Qwest nor CIMCO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71612 filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054486S, August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83292 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63513 filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67636 filed January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-N76581, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.txt
  • unauthorized change occurred and neither XO Communications nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79768 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82328, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057031S filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82483 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83555 03-S83624 04/01/03 04/39/03 06/20/03 06/13/03 WorldCom WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.txt
  • unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84132, filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81307, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.txt
  • the unauthorized change occurred and neither Verizon nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67924 filed January 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76849 filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80266 filed June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ILab IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84910, September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.txt
  • unauthorized change occurred and neither Cable & Wireless nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73487, filed April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84024, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.txt
  • February 25, 2002 June 18, 2002 July 23, 2002 April 25, 2002 November 19, 2002 December 10, 2002 December 10, 2002 April 14, 2003 April 3, 2002 April 26, 2002 August 16, 2002 September 23, 2002 October 8, 2002 January 10, 2003 January 28, 2003 January 24, 2003 May 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.txt
  • days after the unauthorized change occurred and neither Verizon nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85003, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.txt
  • the unauthorized change occurred and neither AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82967 filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.txt
  • change occurred and neither the authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82609 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S82047 03-S82075 12/26/02 12/31/02 09/17/03 09/17/03 WorldCom AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79103, June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.txt
  • the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048186S filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.txt
  • days after the unauthorized change occurred and ADST may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 30-I0046887S, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82523, filed January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.txt
  • the unauthorized change occurred and neither Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025778 filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66787, filed December 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.txt
  • the unauthorized change occurred and neither Z-Tel nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80405, filed September 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81990, filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76283 02-S81794 03-S82478 03-S83567 03-I0044508S May 6, 2002 October 23, 2002 January 24, 2003 April 23, 2003 May 30, 2003 July 18, 2002 January 22, 2003 March 10, 2003 June 2, 2003 July 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.txt
  • the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 02-S67624 December 21, 2001 February 8, 2002 02-S80215 August 13, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000198S, filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBCLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052419S, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.txt
  • the unauthorized change occurred and neither WorldCom nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73726 filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.txt
  • unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80599 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.txt
  • the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026404 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.txt
  • the unauthorized change occurred and neither Frontier nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84494 filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.txt
  • the unauthorized change occurred and neither WorldCom nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011761 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.txt
  • the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83643 filed April 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84764 filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.txt
  • DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 02-S81746 September 9, 2003 February 13, 2003 03-S83556 April 1, 2003 July 1, 2003 03-S84402 July 14, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-79142, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.txt
  • 26, 2003 03-S84242 June 26, 2003 July 31, 2003 03-S84246 June 26, 2003 August 8, 2003 03-S84997 June 16, 2003 October 25, 2003 03-S85121 September 16, 2003 October 17, 2003 03-I0046217S June 11, 2003 August 14, 2003 03-I0046584S June 17, 2003 August 6, 2003 03-S000200S July 10, 2003 August 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S82874 February 25, 2003 April 23, 2003 03-S82981 February 21, 2003 April 3, 2003 03-S82994 February 28, 2003 March 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S82248 January 9, 2003 April 29, 2003 03-S82595 February 11, 2003 April 8, 2003 03-S84157 June 6, 2003 July 23, 2003 03-I0056246S September 3, 2003 October 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.txt
  • 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64495 02-S77806 June 1, 2001 June 28, 2002 November 5, 2003 August 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011335, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85025, September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.txt
  • 03-S84396 Larae Schauer June 25, 2003 September 8, 2003 03-S84427 Bizelli Heating & Cooling Company June 23, 2003 September 11, 2003 03-S84493 Creative Builders July 18, 2003 September 11, 2003 03-S84565 Brian Keiper July 22, 2003 September 22, 2003 03-S84569 Emily Pryor o/b/o Guy Pryor July 21, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.txt
  • unauthorized change occurred and neither 011 Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84609 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84210, June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.txt
  • unauthorized change occurred and neither Verizon, AT&T nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COOMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052622S, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84781 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.txt
  • bills issued from Primus Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84762 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.txt
  • the unauthorized change occurred and neither AT&T nor Starpower may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85115 filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.txt
  • the unauthorized change occurred and neither SBC nor UCS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83667 filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82614, filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.txt
  • change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82581 filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.txt
  • unauthorized change occurred and neither BellSouth Mobility nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84905 filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.txt
  • unauthorized change occurred and neither Global Crossing nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84933 filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.txt
  • the unauthorized change occurred and neither WorldCom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85015 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.txt
  • the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82927 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80071 filed August 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84899, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.txt
  • OF AUTHORIZED CARRIER 01-S66420 02-S77075 02-S77226 02-S80011 02-S80048 03-S83162 August 21, 2001 May 16, 2002 May 29, 2002 May 30, 2002 June 5, 2002 March 21, 2003 April 14, 2003 August 20, 2002 August 20, 2002 September 27, 2002 October 8, 2002 May 2, 2003 WorldCom WorldCom AT&T Vartec AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76279 02-S79036 May 6, 2002 June 28, 2002 July 10, 2002 September 26, 2002 Verizon. SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.txt
  • OF CARRIER RESPONSE 03-S82805 03-S82826 03-S82879 03-S82977 03-S84159 03-S85008 03-S85193 February 25, 2003 March 4, 2003 February 28, 2003 March 3, 2003 June 16, 2003 September 16, 2003 October 7, 2003 April14, 2003 April 10, 2003 April 15, 2003 April 24, 2003 July 22, 2003 October 27, 2003 November 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S72797 02-B0010806 April 29, 2002 October 7, 2002 June 18, 2002 January 24, 2003 03-S83154 03-S84123 03-S84136 March 21, 2003 June 3, 2003 June 13, 2003 May 15, 2003 July 3, 2003 July 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.txt
  • 7, 2003 03-S83268 03-S83505 03-S83542 03-S83552 03-S83636 03-S83824 03-S83894 March 26, 2003 April 15, 2003 March 10, 2003 April 7, 2003 March 26, 2003 May 6, 2003 August 14, 2002 May 6, 2003 May 19, 2003 May 15, 2003 May 20, 2003 May 30, 2003 June 17, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85030, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I003714S, April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81770, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.txt
  • of any telephone bills issued from AT&T to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81821, November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82012, November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0045809S June 5, 2003 September 26, 2003 03-S000158S June 16, 2003 October 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84732 August 10, 2003 October 31, 2003 03-S84942 August 25, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65342, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.txt
  • days after the unauthorized change occurred and neither HBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83723, April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0042671S, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0045428S June 10, 2003 October 10, 2003 03-S000155S June 10, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0051214S, July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83876, May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050228S, August 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050877S, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0049467S, June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S68041 DATE OF COMPLAINT March 1, 2002 DATE OF CARRIER RESPONSE July 16, 2002 02-S72479 April 17, 2002 June 17, 2002 02-S80601 September 23, 2002 November 14, 2002 03-S83069 February 27, 2003 May 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0052482S, August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85099, September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054558S, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67867, February 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.txt
  • the unauthorized change occurred and neither Sprint nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79480 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73321 02/27/02 11/18/03 AT&T 03-S84103 05/22/03 11/18/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.txt
  • the unauthorized change occurred and neither Worldcom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84976 filed August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85312 09/25/03 11/26/02 AT&T 03-S85380 09/23/32 11/26/02 AT&T 03-I0059094S 09/29/03 11/26/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.txt
  • the unauthorized change occurred and neither Worldcom nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85194 filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83873 06/16/03 11/18/03 WorldCom 03-S84894 07/14/03 11/18/03 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.txt
  • the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84907 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.txt
  • days after the unauthorized change occurred and 011 may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82610 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84977 08/21/03 11/14/03 WorldCom 03-S85111 09/12/03 11/14/03 NET See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.txt
  • the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77351 filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67766, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84457 July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.txt
  • the unauthorized change occurred and neither Verizon Hawaii nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84895, September 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.txt
  • the unauthorized change occurred and neither AT&T nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79790 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.txt
  • the unauthorized change occurred and neither Verizon nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83326 filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.txt
  • unauthorized change occurred and neither Easton Telecom nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84328 filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.txt
  • unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85264 filed September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.txt
  • the unauthorized change occurred and neither AT&T nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85129, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' LDA Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508 (1998)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.txt
  • the unauthorized change occurred and neither WorldCom nor Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83629 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.txt
  • change occurred and neither Southwestern Bell Telephone nor Ionex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83809 filed April 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.txt
  • the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85405 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82738 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.txt
  • the unauthorized change occurred and neither BellSouth nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84786 filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.txt
  • the unauthorized change occurred and neither AT&T nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83134 filed March 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0057965S 09/12/03 11/13/03 Southwestern Bell BuyersonLine.com 03-S85022 09/03/03 10/27/03 Adelphia LD 03-S85032 09/08/03 10/27/03 AmericanFone 03-S85164 09/10/03 11/13/03 03-S85175 09/30/03 11/13/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0050862S 07/24/03 10/08/03 BellSouth Long Dis. 03-S84443 07/10/03 09/03/03 BellSouth Telecom. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.txt
  • after the unauthorized change occurred and neither IDT nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0021907, January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.txt
  • August 5, 2003 October 6, 2003 03-S84767 Sylvia Flotron August 13, 2003 October 6, 2003 03-S84832 Autumn Morris August 20, 2003 October 14, 2003 03-S84844 David Goyne August 2, 2003 October 14, 2003 03-S84940 Corrine Stuart August 28, 2003 October 30, 2003 03-S85004 Virginia Edwards September 4, 2003 November 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83082, March 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80400, September 16. 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84336, June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84188, June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84271, June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S83014 DATE OF COMPLAINT March 3, 2003 DATE OF CARRIER RESPONSE May 28, 2003 03-S84021 April 18, 2003 August 22, 2003 03-S84500 July 15, 2003 September 5, 2003 03-I0045203S June 13, 2003 September 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84131 June 6, 2003 September 12, 2003 03-S84143 June 13, 2003 September 12, 2003 03-S84243 June 23, 2003 August 15, 2003 03-S84275 June 23, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83642, filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85134 filed September 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84439 filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85253 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80462, filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-I0058260S 03-S84714 August 1, 2003 August 7, 2003 November 17, 2003 November 17, 2003 Verizon Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0035187S 03-S83716 March 17, 2003 April 25, 2003 November 6, 2003 November 6, 2003 AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0046614S, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.txt
  • the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85079 filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.txt
  • the unauthorized change occurred and neither SBC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85073 filed September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84947, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85031 filed September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84603, filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000291S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000296S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85061 filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0002684 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0041817S 02-S77086 03-S80099 02-S80104 May 12, 2003 May 23, 2002 July 31, 2002 June 13, 2002 October 2, 2003 September 19, 2002 October 1, 2003 October 1, 2003 Sprint Molalla Communications AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S84060 03-S85081 April 17, 2003 September 23, 2003 November 13, 2003 November 11, 2003 Cox AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-I0048389S July 1, 2003 November 7, 2003 03-S000154S June 10, 2003 November 7, 2003 03-S84312 June 16, 2003 November 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S85203 03-S85230 03-S85239 03-S85240 03-S84909 September 23, 2003 September 26, 2003 September 30, 2003 September 30, 2003 August 31, 2003 November 14, 2003 November 14, 2003 November 14, 2003 November 14, 2003 November 14, 2003 Verizon SBC/Ameritech AT&T Verizon Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.txt
  • April 3, 2002 03-S84221 June 10, 2003 July 25, 2003 03-S84267 June 30, 2003 August 13, 2003 03-S84317 June 30, 2003 August 20, 2003 03-I0024853 December 30, 2002 April 16, 2003 03-I0028384 February 11, 2003 May 2, 2003 03-I0038382S April 14, 2003 June 24, 2003 03-I0048013S July 1, 2003 August 15,2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.txt
  • September 19, 2002 October 7, 2002 January 28, 2003 February 4, 2003 March 3, 2003 May 13, 2003 May 15, 2003 May 7, 2003 May 5, 2003 May 13, 2003 May 23, 2003 June 12, 2003 June 9, 2003 June 13, 2003 June 25, 2003 August 1, 2003 June 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83825, May 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79775 03-S82817 03-S83858 03-S84165 03-I0051939S June 13, 2002 February 26, 2003 April 30, 2003 June 12, 2003 July 31, 2003 September 30, 2002 April 17, 2003 June 6, 2003 July 21, 2003 September 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S82774 February 21, 2003 April 2, 2003 03-S82928 March 4, 2003 April 14, 2003 03-S84778 August 12, 2003 September 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.txt
  • 18, 2003 03-S84889 August 15, 2003 September 23, 2003 03-S85026 September 12, 2003 October 14, 2003 03-S85180 October 8, 2003 November 17, 2003 03-S85229 September 26, 2003 November 14, 2003 03-S85232 September 30, 2003 November 11, 2003 03-I00293902 February 11, 2003 April 28, 2003 03-I0039205S April 15, 2003 June 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.txt
  • change occurred and neither American Phone Services nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85341 filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85107 filed September 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.txt
  • the unauthorized change occurred and neither Verizon nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84804 filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.txt
  • the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83034 filed March 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.txt
  • the unauthorized change occurred and neither SBC nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84870 filed August 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84431 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80237 filed July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.txt
  • the unauthorized change occurred and neither WorldCom nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73704 filed November 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81471 filed November 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80596 September 23, 2002 December 13, 2002 AT&T Corp. 02-S81174 October 3, 2002 December 13, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80749 02-S80762 October 4, 2002 September 24, 2002 December 9, 2002 November 22, 2002 AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81006 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81667 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010739 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.txt
  • change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81501 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.txt
  • occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80790 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81657 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81044 October 4, 2002 January 28, 2002 Verizon 02-S81046 October 3, 2002 January 28, 2002 AT&T Corp. 02-S81172 November 21, 2002 February 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72940, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. -IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60984, August 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62931, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S63059 August 31, 2002 October 30, 2001 AT&T 01-S66351 October 17, 2001 January 18, 2002 Not provided 01-S66343 October 15, 2001 January 2, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58184, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68004, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71356, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70799, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54980, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54980, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67866, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72043, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71416, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65666, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70801, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69789, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72032, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54469, May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor Least Cost may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60224, May 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.txt
  • along with copies of any telephone bills issued from UKI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70240, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73386, April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80057, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77822, June 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55441, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55781 June 13, 2001 September 12, 2001 01-S61103 July 3, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67800, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S61076, June 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67582, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81372, October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80782, October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81351 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77084, filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.txt
  • first thirty days after the unauthorized change occurred and neither Opex or ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76255, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor RSL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81110, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80911 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68134, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81405, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81740 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.txt
  • first thirty days after the unauthorized change occurred and neither ECG nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50326, May 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.txt
  • the unauthorized change occurred and neither Ameritech nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81784 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81488 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF PREFERRED CARRIER 01-S57891 01-S58345 01-S60074 01-S65407 02-S70249 6/25/01 6/25/01 6/8/01 9/24/01 3/19/02 9/4/01 9/10/01 9/24/01 12/4/01 5/20/02 AT&T Corp. AT&T Corp. Verizon AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.txt
  • thirty days after the unauthorized change occurred and neither RSL Communication, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81043, October 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.txt
  • the unauthorized change occurred and that neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81881, December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80602, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81500 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80673 10/02/02 02/03/03 Verizon 02-S81195 10/30/02 02/03/03 AT&T 02-S81391 11/06/02 02/03/03 AT&T 02-S81701 11/29/02 02/03/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81626 filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68249, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.txt
  • COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S61121 July 16, 2001 September 24, 2001 Worldcom 01-S65660 October 1, 2001 December 11, 2001 None 01-S66200 October 29, 2001 February 8, 2002 Adelphia 01-S66341 November 27, 2001 January 23, 2002 None 02-S77637 June 11, 2002 August 26, 2002 Worldcom See Appendix A 02-S69664 is a duplicate of 02-S69576. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.txt
  • 2, 2001 02-S67632 January 10, 2002 March 21, 2002 02-S73474 April 4, 2002 July 1, 2002 02-S76072 March 18, 2002 July 23, 2002 02-S76447 March 18, 2002 July 17, 2002 02-S76587 March 11, 2002 July 17, 2002 02-S81122 May 1, 2002 November 26, 2002 02-S81490 November 12, 2002 December 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77064, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.txt
  • first thirty days after the unauthorized change occurred and neither GTC nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67969, filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66023, filed September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S81309, filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 02-S81489 November 5, 2002 December 30, 2002 Verizon 02-S81618 November 15, 2002 January 7, 2003 Worldcom 02-F0007661 September 19, 2002 December 16, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.txt
  • the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52483, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56690 June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.txt
  • days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74483, April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.txt
  • after the unauthorized change occurred and neither Verizon nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71411, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.txt
  • days after the unauthorized change occurred and neither Sprint nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69333, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.txt
  • thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79772, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.txt
  • the first thirty days after the unauthorized change occurred and Verizon, Qwest, nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73353, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.txt
  • the first thirty days after the unauthorized change occurred and neither Excel nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73692, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.txt
  • the first thirty days after the unauthorized change occurred and neither Norstar nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71742, April 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.txt
  • the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81694, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81635, November 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.txt
  • the first thirty days after the unauthorized change occurred and neither ADT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80271, August 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.txt
  • 01-S60569 02-S80106 02-S80797 02-S80854 02-S80919 02-S80964 August 1, 2001 August 21, 2002 September 30, 2002 October 2, 2002 September 30, 2002 September 27, 2002 October 1, 2001 January 17, 2003 January 17, 2003 January 17, 2003 January 24, 2003 January 17, 2003 AT&T Corp. Verizon Covista AT&T Corp. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80354 filed September 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80603 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80764 filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76602, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.txt
  • M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S79589 June 13, 2002 November 13, 2002 Maxxis Communications 02-S79598 July 16, 2002 November 13, 2002 IDT Corporation 02-S81226 October 18, 2002 December 6, 2002 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79520 filed April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77434 filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81690 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81225 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81890 filed December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67625, filed January 29, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Southwestern Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80847, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Worldcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66092, filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70636, filed March 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.txt
  • after the unauthorized change occurred and neither IDT nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81192, filed October 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66330, filed November 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.txt
  • the unauthorized change occurred and neither Verizon nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76504, filed April 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor Global Teldata, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73396, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Communicate Technological Systems, LLC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67970, filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67980, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.txt
  • first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67772, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Integriss Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64510, filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel Telecommunications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73378, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80649, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81386, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79463 July 25, 2002 October 25, 2002 Qwest 02-S81527 September 14, 2002 February 5, 2003 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.txt
  • the unauthorized change occurred and neither Qwest nor PCMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-B0009161, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S76118, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79767, filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.txt
  • the unauthorized change occurred and neither Sprint nor BuyersOnline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80631, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81114 dated October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.txt
  • thirty days after the unauthorized change occurred and Main Street may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81011, October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.txt
  • the unauthorized change occurred and neither Worldcom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80010 filed August 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.txt
  • 29, 2002 02-S76534 April 22, 2002 July 17, 2002 02-S76542 May 23, 2002 July 23, 2002 02-S76588 March 12, 2002 July 15, 2002 02-S76975 June 11, 2002 August 21, 2002 02-S77173 May 7, 2002 September 3, 2002 02-S77227 June 18, 2002 August 26, 2002 02-S77256 May 29, 2002 August 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56691, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.txt
  • days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74494, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CTS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70230, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.txt
  • of any telephone bills issued from LCR to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70224, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67932, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71580, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69375, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72483, April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.txt
  • days after the unauthorized change occurred and neither RCN nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73499, April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52109 May 30, 2001 July 11, 2001 01-S63690 August 27, 2001 November 16, 2001 01-S64388 August 27, 2001 August 28, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67230, December 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.txt
  • 2002 IDT 02-S70518 March 15, 2001 April 29, 2002 AT&T 02-S70989 March 27, 2001 May 17, 2002 AT&T 02-S71756 March 18, 2001 May 17, 2002 McLeod 02-S71944 March 25, 2002 May 24, 2002 Not provided 02-S71981 March 25, 2002 May 17, 2002 AT&T 02-S76412 June 6, 2002 July 5, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62651, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71791, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier rnor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72938, January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63013, September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55427, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.txt
  • 2002 IDT 02-S70518 March 15, 2001 April 29, 2002 AT&T 02-S70989 March 27, 2001 May 17, 2002 AT&T 02-S71756 March 18, 2001 May 17, 2002 McLeod 02-S71944 March 25, 2002 May 24, 2002 Not provided 02-S71981 March 25, 2002 May 17, 2002 AT&T 02-S76412 June 6, 2002 July 5, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64656, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82314 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.txt
  • change occurred and neither their authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81524 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against sprint IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79516, filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76992, filed May 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80164 August 9, 2002 January 21, 2003 WorldCom 02-S81201 October 23, 2002 January 21, 2003 Southwestern Bell 02-S81441 August 20, 2002 January 21, 2003 CGI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76971 June 11, 2002 September 10, 2001 AT&T Corp. 02-S76996 June 7, 2002 September 10, 2001 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76296 filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-82198 filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Callwave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80196, filed July 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79576, filed July 22, 2002.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76990, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.txt
  • days after the unauthorized change occurred and neither Adelphia nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73295, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WNS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55779, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81096, October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67978, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S63494 09/07/01 12/27/01 Ameritech 01-S64421 09/12/01 12/27/01 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80159 02-S80741 09/06/02 10/08/02 12/16/02 12/16/02 AT&T Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.txt
  • the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79762 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.txt
  • after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76998, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.txt
  • the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82019 filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Global International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76851, filed June 17,2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71005, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81078 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80244 filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81476 filed August 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81185 filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.txt
  • change occurred and neither their authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81384 filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81717 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81129, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79504, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79498 02-S79502 02-S79559 02-S79614 July 11, 2002 July 9, 2002 July 22, 2002 July 16, 2002 July 11, 2002 August 2, 2002 October 1, 2002 October 1, 2002 AT&T Corp. Yestel, Inc. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0009915 October 10 2002 December 30, 2002 Global Crossing 02-S81483 November 4, 2002 December 30, 2002 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67724, June 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65679, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74934, April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56383, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64397, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-82552, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66126, October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65926, October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.txt
  • after the unauthorized change occurred and neither ACN and Sprint nor National Accounts may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67628, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71950, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55437, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.txt
  • after the unauthorized change occurred and neither Verizon, AT&T, nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63267, June 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71582, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71964, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.txt
  • thirty days after the unauthorized change occurred and neither WorldCom, Inc., nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70519, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65814, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.txt
  • May 1, 2002 AT&T 02-S69408 February 22, 2002 May 9, 2002 Ameritech 02-S69444 February 26, 2002 May, 2002 AT&T 02-S69458 March 14, 2002 May 7, 2002 AT&T 02-S69738 November 20, 2001 May 1, 2002 Ameritech 02-70390 March 15, 2002 June 26, 2002 AT&T 02-S73491 February 26, 2002 July 31, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76604, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.txt
  • days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82015, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80268 filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79769 02-S80208 08/03/02 09/09/02 02/13/02 02/13/02 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.txt
  • after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81945, December 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.txt
  • the unauthorized change occurred and neither CGI Telecommunications nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81953, December 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.txt
  • after the unauthorized change occurred and neither Global Crossing nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81823 December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.txt
  • after the unauthorized change occurred and neither ATC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70650, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications Service, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68042, filed February 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61707 August 6, 2001 October 12, 2001 02-S66705 December 5, 2001 March 29, 2002 02-S68628 February 25, 2002 June 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76236, filed June 10, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70649, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.txt
  • change occurred and neither Working Assets Long Distance nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76571, filed April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.txt
  • after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68019, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF RESPONSE AUTHORIZED CARRIERS 02-S66712 December 10, 2001 August 22, 2002 MCI 02-S70583 January 18, 2002 June 14, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.txt
  • after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76466, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S59566 February 13, 2001 January 17, 2003 01-S61026 June 5, 2001 October 1, 2001 02-S67973 February 28, 2002 June 17, 2002 02-S68051 December 21, 2001 May 17, 2002 02-S68917 March 7, 2002 August 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S65405 September 24, 2001 November 19, 2001 02-S68003 February 21, 2002 April 1, 2002 02-S70278 March 27, 2002 May 20, 2002 02-S79012 April 11, 2002 September 20, 2002 02-S80053 July 22, 2002 October 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62245, filed July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68018, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S65987 October 9, 2001 December 28, 2001 02-S74561 March 12, 2002 July 17, 2002 02-S76445 June 3, 2002 July 30, 2002 02-S80136 August 20, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65208, filed October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66213, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.txt
  • after the unauthorized change occurred and neither Worldcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63260, filed August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.txt
  • after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68301, filed February 20, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.txt
  • change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81660 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81486 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82282 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81191 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81630 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.txt
  • occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80474, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82273 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81952 filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80272, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81974 filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82186 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82187 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.txt
  • change occurred and neither their authorized carrier nor Norcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81712 filed November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82035 filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81348 filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80200 filed August 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S82017 02-B0010332 November 25, 2002 October 8, 2002 February 20, 2003 February 20, 2003 AT&T Corp. Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.txt
  • Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81594 November 14, 2002 February 25, 2003 WorldCom, Inc. 02-S81633 October 2, 2002 February 25, 2003 Southwestern Bell 02-S81697 November 12, 2002 February 25, 2003 Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.txt
  • 02-S80663 September 25, 2002 March 10, 2003 AT&T Corp. 02-S81396 September 26, 2002 February 21, 2003 CGI 02-S81781 December 3, 2002 February 24, 2003 Sprint 02-S81988 December 18, 2002 February 26, 2003 Global Crossing 02-B0010171 October 9, 2002 February 26, 2003 AT&T Corp. 02-B0012033 October 9, 2002 February 26, 2003 Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S60237 August 7, 2001 December 10, 2001 01-S64407 August 31, 2001 May 30, 2002 01-S64494 October 1, 2001 May 30, 2002 01-S65755 October 5, 2001 January 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80274 02-P28865 October 2, 2002 April 22, 2002 February 4, 2003 August 9, 2002 AT&T Corp. Commonwealth Telephone Company See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82170, December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.txt
  • the first thirty days after the unauthorized change occurred and neither Essential.Com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71459, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S52058 02-S80173 May 7, 2001 July 11, 2002 July 10, 2001 November 4, 2002 Verizon AT&T Corp. 02-F0007651 September 18, 2002 February 4, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81236 02-S81924 October 23, 2002 October 23, 2002 February 4, 2003 February 28, 2003 AT&T Corp. Not Reported 02-B0012653 October 8, 2002 February 28, 2003 Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81250 02-S81355 October 23, 2002 October 29, 2002 February 14, 2003 February 4, 2003 Not reported Verizon 02-S81398 October 25, 2002 January 17, 2003 Verizon 03-S82206 December 26, 2002 February 21, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80944 02-S81013 October 11, 2002 September 26, 2002 February 14, 2003 January 28, 2003 AT&T Corp. AT&T Corp. 02-S81380 October 31, 2002 February 4, 2003 Not reported 02-S81700 November 18, 2002 February 4, 2003 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71621 02-S73307 02-S80222 April 2, 2002 April 11, 2002 September 4, 2002 June 17, 2002 August 1, 2002 November 14, 2002 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73342, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.txt
  • the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76017, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81942, August 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81523 02-S81917 November 5, 2002 November 27, 2002 March 11, 2003 March 11, 2003 AT&T Corp. Not reported 03-S82268 December 30, 2002 March 7, 2003 Not reported 03-S82359 January 16, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81919 03-S82160 October 8, 2002 December 26, 2002 March 11, 2003 March 11, 2003 Verizon Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81930, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69566 02-S69735 February 20, 2002 March 15, 2002 May 10, 2002 May 17, 2002 Airnex Communications Zone Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69787, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62683 August 7, 2001 February 11, 2002 02-S67104 January 22, 2002 March 28, 2002 02-S67120 January 8, 2002 May 6, 2002 02-S67618 January 15, 2002 May 23, 2002 02-S68015 January 28, 2002 May 23, 2002 02-S70657 March 13, 2002 July 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77274, April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62358, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52328, May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76399, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S55440 May 21, 2001 July 16, 2002 Ameritech 01-S60632 August 2, 2001 January 16, 2002 Ameritech 01-S70786 March 14, 2002 June 25, 2002 Ameritech 02-S71409 March 21, 2002 June 25, 2002 Ameritech 02-S72017 January 18, 2002 August 19, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Zone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76408, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72456, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, Fonetel, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61647, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62457, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64655, September 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.txt
  • the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 01-S52079, May 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64706, September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-B0011064 October 7, 2002 January 24, 2003 02-S81648 November 20, 2002 January 10, 2003 02-S81914 December 4, 2002 January 24, 2003 02-S81915 November 26, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0053366S, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84583, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85469 November 4, 2003 January 4, 2004 03-S85491 October 30, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0050972S July 18, 2003 January 12, 2004 03-I0052958S August 4, 2003 January 6, 2004 03-S000339S October 31, 2003 January 9, 2004 03-S85475 November 9, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.txt
  • 15, 2003 03-S83229 March 28, 2003 November 5, 2003 03-S83499 March 31, 2003 November 5, 2003 03-S84102 May 22, 2003 September 5, 2003 03-S84116 June 4, 2003 August 29, 2003 03-S84203 June 10, 2003 August 15, 2003 03-S84391 June 16, 2003 November 14, 2003 03-S84848 August 25, 2003 November 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85372, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S80188 03-S83294 03-S84784 03-S84921 03-S85182 DATE OF COMPLAINT July 25, 2002 March 17, 2003 August 7, 2003 August 19, 2003 October 6, 2003 DATE OF CARRIER RESPONSE October 24, 2002 April 24, 2003 October 3, 2003 October 8, 2003 November 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85751 October 28, 2003 February 3, 2004 03-S85839 December 17, 2003 February 5, 2004 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.txt
  • §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85308 03-S85510 September 4, 2003 October 28, 2003 November 19, 2003 December 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82641 February 13, 2003 March 27, 2003 03-S83155 March 18, 2003 May 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85577, September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.txt
  • §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85356 03-S85578 October 24, 2003 November 4, 2003 December 17, 2003 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VeraNet IS DENIED. IT IS FURTHER ORDER that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85753, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85376 filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85873, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Atlas IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85734, filed November 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056921S filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ATX IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71378, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85695, filed December 1, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85362, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.txt
  • after the unauthorized change occurred and neither Verizon nor Tralee may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85641 filed November 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85620, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.txt
  • after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024561 filed December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-B0046529S June 17, 2003 February 4, 2004 SBC 03-S85621 December 22, 2003 March 2, 2004 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.txt
  • after the unauthorized change occurred and neither AT&T nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84122 filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.txt
  • after the unauthorized change occurred and neither AT&T nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84029, May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0074934S 11/20/03 02/20/04 Southwestern Bell 03-S85468 11/04/03 12/26/03 Southwestern Bell 03-S85631 11/13/03 01/06/04 Sprint 03-S85637 11/14/03 01/06/04 Southwestern Bell 03-S85721 11/04/03 01/06/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84697 08/09/03 03/24/04 Sprint 03-S85210 10/03/03 03/23/04 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Telenational may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82844 filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.txt
  • any telephone bills issued from WCSS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-I0000248 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85368, October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.txt
  • after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72380 filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80551 09/19/02 11/21/02 Sprint 02-S80712 10/04/02 11/20/02 AT&T 02-S81695 11/15/02 01/03/03 Verizon 03-B0026025 09/23/02 05/28/03 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72047, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86294, January 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.txt
  • thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86045, January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86145, January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86192, January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.txt
  • the complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 04-S85935 December 24, 2003 March 5, 2004 04-S86135 December 30, 2003 March 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85851 December 15, 2003 March 5, 2004 04-S86150 January 15, 2004 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.txt
  • OF CARRIER RESPONSE October 31, 2003 February 4, 2004 03-S84948 August 19, 2003 February 9, 2004 03-S85139 September 30, 2003 February 5, 2004 03-S85249 September 23, 2003 December 19, 2003 03-S85421 October 30, 2003 January 23, 2004 03-I0061847S September 23, 2003 February 4, 2004 03-I0062876S October 6, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81008 October 2, 2002 January 24, 2003 04-S86109 January 15, 2004 March 19, 2004 04-S86255 February 11, 2004 March 29, 2004 04-S86264 December 9, 2003 March 12, 2004 04-I0082476S December 22, 2003 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.txt
  • 23, 2004 03-S85384 October 22, 2003 January 16, 2004 03-S85433 October 28, 2003 December 19, 2003 03-S85584 November 18, 2003 January 23, 2004 03-S85625 November 18, 2003 January 23, 2004 03-S85666 November 25, 2003 January 23, 2004 03-I0044648 June 3, 2003 February 4, 2004 03-I0055311S August 25, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64664 September 21, 2001 December 11, 2001 03-S84783 August 22, 2003 February 4, 2004 03-S85667 November 24, 2003 January 23, 2004 03-I0056934 September 8, 2003 November 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.txt
  • 6, 2004 03-I0075305S November 14, 2003 February 6, 2004 03-I0078955S December 8, 2003 March 5, 2004 03-I0079103S December 2, 2003 March 5, 2004 04-S85969 December 4, 2003 February 25, 2004 04-S85985 December 23, 2003 March 2, 2004 04-S86001 January 2, 2004 March 5, 2004 04-S86122 January 12, 2004 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.txt
  • 30, 2002 DATE OF CARRIER RESPONSE April 2, 2004 03-S85213 September 12, 2003 February 5, 2004 03-S85216 September 25, 2003 February 5, 2004 03-S85398 October 15, 2003 March 8, 2004 03-S85496 November 4, 2003 December 23, 2003 03-S85689 November 25, 2003 February 25, 2004 03-I0055439S August 26, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.txt
  • copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86352, February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.txt
  • the unauthorized change occurred and neither the Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86173, January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85958 December 27, 2003 April 5, 2004 04-S86216 February 12, 2004 April 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85917, December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.txt
  • copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86325, February 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85693, December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S71458 02-S80167 02-S80711 March 7, 2002 August 8, 2002 October 2, 2002 July 2, 2003 February 20, 2003 January 28, 2003 Ameritech AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.txt
  • 2003 April 10, 2003 Appendix A INFORMAL DATE OF DATE OF COMPLAINT RESPONSE CARRIER NUMBER RESPONSE 03-S82211 December 3, 2002 February 12, 2004 03-S82326 July 16, 2002 May 2, 2003 03-S82646 February 12, 2003 May 2, 2003 03-S83242 March 27, 2003 January 14, 2004 03-S84995 August 29, 2003 February 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85473, filed November 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85651, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.txt
  • 19, 2001 April 23, 2002 June 6, 2003 July 8, 2003 September 23, 2003 October 20, 2003 November 14, 2003 February 18, 2003 DATE OF CARRIER RESPONSE September 17, 2001 July 10, 2002 June 30, 2003 August 13, 2003 November 19, 2003 November 12, 2003 January 12, 2004 April 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.txt
  • 30, 2003 November 10, 2003 February 12, 2003 DATE OF CARRIER RESPONSE January 22, 2003 March 13, 2003 May 1, 2003 June 17, 2003 August 21, 2003 October 17, 2003 October 14, 2003 November 11, 2003 November 21, 2003 December 3, 2003 December 23, 2003 December 9, 2003 May 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.txt
  • change occurred and neither Excel Telecommunications nor Choice One Communications Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84113, filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84326, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.txt
  • after the unauthorized change occurred and neither Qwest Communications nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0068701S, filed October 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84343, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82975, filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84926, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84110, June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85688, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S69232 02-S71677 02-S76423 02-S77178 03-S83944 February 26, 2002 April 15, 2002 June 5, 2002 April 30, 2002 May 12, 2003 July 2, 2003 February 12, 2004 July 2, 2003 February 12, 2004 October 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80201, filed August 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85758, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075309S, filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85859, filed October 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80805, filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68631, filed February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85819, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84567, July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84911 08/20/03 10/31/03 AT&T 03-S85187 10/06/03 11/19/03 Sprint 03-S85198 09/25/03 11/20/03 WCTC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85023 09/12/03 12/18/03 Verizon 03-S84759 09/03/03 12/17/03 WorldCom 02-S79428 07/24/02 09/26/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81332, November 3, 2002. See C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.txt
  • after the unauthorized change occurred and neither AT&T nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81638 filed September 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85843, December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0079542S, December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against TMC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82851, February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NATN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025360, January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S85975 12/30/03 02/26/04 Global Crossing 04-S85978 01/05/04 02/26/04 Verizon 04-S85981 12/23/03 02/26/04 PowerNet See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0044870S 06/02/03 08/07/03 Global Crossing 03-S84428 07/01/03 08/28/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86048 filed January 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.txt
  • after the unauthorized change occurred and neither Net222 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85876 filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.txt
  • after the unauthorized change occurred and neither Verizon nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83801, filed April 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Government Affairs Bureau Informal Complaint No. IC 03-S85424 filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82727, January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85576, October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078239S, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0078688S December 18, 2003 March 2, 2004 04-S000427S January 21, 2004 March 10, 2004 04-S85995 December 30, 2003 March 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-I0000180, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72039, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.txt
  • 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0050268S July 15, 2003 September 26, 2003 03-S84861 August 15, 2003 October 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056630S, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85401 October 15, 2003 December 11, 2003 03-S85509 October 28, 2003 December 22, 2003 03-S85542 October 30, 2003 January 13, 2003 03-S85776 November 20, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.txt
  • 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85624 November 18, 2003 January 23, 2003 03-S85763 November 24, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85220, September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82502, December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 03-S84129, June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.txt
  • change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84670, filed August 4th, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.txt
  • unauthorized change occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82123, December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.txt
  • 4, 2002 02-S79521 June 14, 2002 December 17, 2002 02-S80143 August 14, 2002 November 8, 2002 02-S80149 August 16, 2002 October 22, 2002 02-S80358 July 18, 2002 December 2, 2002 02-S80670 September 26, 2002 December 17, 2002 02-S81567 November 14, 2002 January 14, 2003 02-S81595 November 14, 2002 January 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S68416 March 4, 2002 April 30, 2002 02-S76246 May 28, 2002 December 10, 2002 03-S82364 November 15, 2002 March 17, 2003 03-S000347S October 31, 2003 December 22, 2003 03-S82621 January 22, 2003 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72459, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76967, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83333, May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81169, October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82253, February 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86084, January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84587, July 03, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING DATE OF CARRIER RESPONSE 02-S79076 April 30, 2002 December 13, 2002 02-S80707 October 25, 2002 December 13, 2002 03-S83225 October 4, 2002 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053981S, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84458, July 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81118, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56385, June 28, 2001. Note: This same case was then served on the Complainant's local exchange carrier as 02-S67533. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85411, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.txt
  • WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81929 December 9, 2002 February 13, 2003 02-S81358 October 29, 2002 January 7, 2003 03-I0045374S June 11, 2003 September 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.txt
  • change occurred and neither WorldCom and Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80616 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81054, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80162, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.txt
  • the unauthorized change occurred and neither WorldCom nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74481 filed March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77448, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77079, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67771, filed January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.txt
  • unauthorized change occurred and neither (authorized carrier) nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82051 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71466, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 02-S79738 June 17, 2002 October 11, 2002 03-S82832 February 11, 2003 April 25, 2003 03-I0052875S August 6, 2003 September 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.txt
  • 17, 2003 03-S83710 March 10, 2003 June 11, 2003 03-S83939 May 13, 2003 June 23, 2003 03-S84046 June 5, 2003 July 14, 2003 03-S84121 June 9, 2003 July 10, 2003 03-S84297 July 1, 2003 August 6, 2003 03-S85523 November 10, 2003 December 3, 2003 03-I0049266S July 10, 2003 October 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.txt
  • 27, 2002 02-S81379 October 30, 2002 December 12, 2002 02-S81497 July 31, 2002 December 12, 2002 02-B0012791 October 22, 2002 February 24, 2003 03-S82117 September 20, 2002 March 3, 2003 03-S83057 February 25, 2003 May 2, 2003 03-S84483 July 15, 2003 August 19, 2003 03-S85538 November 5, 2003 January 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.txt
  • 23, 2004 03-S85687 November 24, 2003 February 6, 2004 03-I0041903S May 7, 2003 September 19, 2003 03-I0047965S June 30, 2003 October 10, 2003 03-I0055357S August 25, 2003 February 4, 2004 03-I0056347S September 3, 2003 February 4, 2004 03-I0058030S September 12, 2003 February 4, 2004 03-I0058094S September 16, 2003 January 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.txt
  • 24, 2004 03-S84341 June 24, 2003 September 19, 2003 03-G49438S October 8, 2003 January 6, 2004 03-I0024897 January 7, 2003 April 25, 2003 03-I0044246S May 30, 2003 August 1, 2003 03-I0044586S May 29, 2003 September 19, 2003 03-I0045233S June 12, 2003 August 8, 2003 03-I0047816S June 24, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S0000112, April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.txt
  • by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S81130 02-B0010677 DATE OF COMPLAINT 10/16/02 10/07/02 DATE OF CARRIER RESPONSE 03/13/03 03/17/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80464, August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79770, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-B0010828 02-B0009284 03-S83056 DATE OF COMPLAINT 10/09/02 10/07/02 12/09/02 DATE OF CARRIER RESPONSE 03/21/03 07/17/03 05/02/03 03-S84101 03-S84573 03-S85233 06/09/03 07/22/03 09/25/03 07/25/03 09/09/03 11/24/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77193, May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79378, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81628, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79619 filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76425 filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.txt
  • the unauthorized change occurred and neither Verizon nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71173 filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.txt
  • unauthorized change occurred and neither WorldCom nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80646 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.txt
  • change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79564 filed June 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.txt
  • unauthorized change occurred and neither Touch America nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80780 filed October 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67818 02-S79075 02-S79573 03-S84294 February 11, 2002 March 25, 2002 March 15, 2002 June 30, 2003 April 10, 2002 April 20, 2002 April 20, 2002 August 5, 2003 Verizon WorldCom Not Reported Verizon and Broadwing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075118S, October 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S82032, December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0051211S, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.txt
  • the unauthorized change occurred and neither AT&T nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000315S filed October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84944 08/19/03 04/08/04 None 03-S85196 10/10/03 04/06/04 Verizon 03-I0074462S 11/14/04 03/30/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.txt
  • telephone bills issued from Global to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82488 filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against ACN ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79300 07/15/02 03/20/03 02-S79476 07/25/02 03/06/03 03-F0018724 12/23/02 03/20/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83709 04/29/03 06/24/03 AT&T 03-F0041042S 05/09/03 08/04/03 Teligent, Inc . See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85902 12/08/03 01/30/04 04-S86404 02/10/04 03/30/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83654, filed April 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.txt
  • the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83443 filed February 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82692 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.txt
  • the unauthorized change occurred and neither Verizon nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85999 filed January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.txt
  • days after the unauthorized change occurred and neither TDS nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58692, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66767, January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76575 May 2, 2002 August 12, 2002 03-S84721 July 29, 2003 September 25, 2003 03-S85634 November 24, 2003 January 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.txt
  • the unauthorized change occurred and neither Yestel nor EOT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71685 filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77146, filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76618 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.txt
  • the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67840 filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80925, filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.txt
  • the unauthorized change occurred and neither PEC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81828 filed December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82128 filed January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.txt
  • the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85013 filed August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66754, filed December 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.txt
  • the unauthorized change occurred and neither Verizon nor FSN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84079 filed May 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74479, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84592, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67672 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.txt
  • after the unauthorized change occurred and neither GTI nor TTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64389, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.txt
  • as amended, 47 USC. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80040, July 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67550, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.txt
  • 10, 2002 02-S80081 August 19, 2002 January 10, 2003 02-S80166 August 17, 2002 January 7, 2003 02-0S80630 September 23, 2002 January 7, 2003 03-S82612 January 28, 2003 April 18, 2003 03-S82645 January 29, 2003 April 18, 2003 03-S83124 March 21, 2003 January 23, 2004 03-S84037 May 5, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS 02-S81076 03-S82938 03-S83536 03-S84385 03-S84859 DATE OF COMPLAINTS October 10, 2002 March 4, 2003 February 12, 2003 June 24, 2003 September 24, 2003 DATE OF CARRIER RESPONSES December 4, 2002 April 4, 2003 May 27, 2003 July 31, 2003 October 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.txt
  • 1, 2002 02-S81713 November 19, 2002 January 15, 2003 03-S82615 February 11, 2003 March 18, 2003 03-S82749 February 20, 2003 April 1, 2003 03-S83324 April 4, 2003 May 5, 2003 03-S84701 August 13, 2003 August 28, 2003 03-S85192 September 29, 2003 November 14, 2003 03-I0056680S September 10, 2003 October 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.txt
  • 1, 2002 02-S81344 October 30, 2002 December 16, 2002 02-S81976 December 16, 2002 February 4, 2003 03-S82163 December 17, 2002 February 21, 2003 03-S83126 March 21, 2003 April 11, 2003 03-S83658 April 21, 2003 May 29, 2003 03-S84098 June 12, 2003 July 25, 2003 03-I0064114S October 16, 2003 December 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84558, filed July 30, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84938, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85178, August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82693, filed February 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL Com USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76898, filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85522, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.txt
  • by Complainants against Qwest ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S76087 DATE OF COMPLAINT 03/08/02 DATE OF CARRIER RESPONSE 07/26/02 03-S82392 12/26/02 07/18/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77102, filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.txt
  • Complainants against Talk ARE DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83951 05/12/03 07/01/03 03-S84190 06/10/03 07/29/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82402, January 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ivantage IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S81884, filed December 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.txt
  • Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81064 Richard Russell September 27, 2002 December 23, 2002 02-S80843 Christine Clark July 23, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S85580, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81117 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. ` FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80875, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85319, filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.txt
  • the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80664 filed August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATX IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80876, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84023 05/27/03 09/08/03 AT&T 03-S84482 07/16/03 09/17/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76081 02-S76401 02-S77290 05/08/02 05/31/02 05/30/02 06/25/03 06/25/03 06/25/03 AT&T Sprint AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.txt
  • change occurred and neither Startec Global Operating Company Communications nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85740, October 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.txt
  • change occurred and neither the authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79750, filed May 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.txt
  • Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TelecomEZ IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S83392, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80825, September 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83713, April 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.txt
  • Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85752, filed September 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84154, filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against American Communications Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59624, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85371, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83151, filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010870, October 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79301, filed June 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S82725 03-S83717 DATE OF COMPLAINT January 30, 2003 April 29, 2003 DATE OF CARRIER RESPONSE April 17, 2003 June 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.txt
  • change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85078, filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.txt
  • the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79597, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82553, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82174, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012649, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024744, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.txt
  • the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76521 filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004036, filed August 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82134 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81528 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67798, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86136 filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.txt
  • change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81718, filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80651, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85453, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71432, filed March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-I0065970S October 8, 2003 March 3, 2004 Verizon 03-S85314 November 5, 2003 December 10, 2003 WorldCom, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68050 02-S80415 03-S82086 03-S82656 February 26, 2002 September 10, 2002 January 15, 2003 March 5, 2003 April 4, 2003 November 5, 2002 February 20, 2003 March 17, 2003 SBC Verizon International Plus Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.txt
  • 02-S67914 02-S68141 02-S73657 02-S76286 02-S80069 03-S85168 February 25, 2002 February 8, 2002 January 2, 2002 May 8, 2002 August 12, 2002 September 22, 2003 August 16, 2002 April 18, 2002 November 21, 2002 April 26, 2004 August 6, 2003 January 5, 2004 AT&T AT&T Verizon TTI Verizon Southwestern Bell Telephone Co. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 02-B0002149 June 27, 2002 November 15, 2002 ComTech 21 03-S84042 May 29, 2003 July 23, 2003 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.txt
  • April 17, 2002 December 4, 2002 02-S79760 Clara Parsons August 3, 2002 January 7, 2003 02-S80202 Lisa Ann Robinson July 16, 2002 January 10, 2003 03-I0063841S Jeanne Johnson October 8, 2003 December 18, 2003 03-S82179 Danell Maggio December 12, 2002 March 5, 2003 MCI's Notice of Informal Complaint No. IC 02-S77077, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.txt
  • after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84244, June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.txt
  • 22, 2003 03-S84480 July 17, 2003 September 5, 2003 03-S84584 July 3, 2003 September 29, 2003 03-S84588 April 29, 2003 September 29, 2003 03-S84840 August 2, 2003 October 14, 2003 03-S84979 September 18, 2003 November 11, 2003 03-S85086 September 22, 2003 November 20, 2003 03-S85188 September 23, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76396 Gertrude Jozefczyk May 10, 2002 December 13, 2002 02-S81040 Gunnar Sedleniek October 3, 2002 December 17, 2002 02-S81788 Debbie Blecher November 21, 2002 February 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.txt
  • October 28, 2002 October 28, 2003 03-S83280 Richard McDonald May 12, 2003 May 21, 2003 03-S83831 Edmund Sladewski May 6, 2003 August 1, 2003 03-S83412 Edna Easton May 24, 2003 June 6, 2003 03-S89468S Charles Menoche July 8, 2003 September 23, 2003 03-I0056772S Bernice Piper September 4, 2003 November 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Big Red Wire IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72435, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000496S March 15, 2004 April 30, 2004 04-S86201 January 30, 2004 May 3, 2004 04-S86210 February 13, 2004 April 15, 2004 04-S86314 February 14, 2004 April 27, 2004 04-S86598 February 13, 2004 May 21, 2004 04-S86614 April 9, 2004 May 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.txt
  • 1, 2004 03-W7176749 November 17, 2003 February 25, 2004 04-S85962 December 1, 2003 February 20, 2004 04-S86104 January 2, 2004 March 5, 2004 04-S86141 February 2, 2004 March 5, 2004 04-S86200 February 2, 2004 March 26, 2004 04-S86321 February 26, 2004 March 26, 2004 04-I0085426S December 29, 2003 March 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.txt
  • CARRIER RESPONSE 02-S67927 February 21, 2002 May 23, 2002 03-S000240S September 29, 2003 January 6, 2004 03-S84867 August 26, 2003 February 4, 2004 03-S85033 September 4, 2003 February 4, 2004 03-S85702 November 19, 2003 February 25, 2004 03-I0048891S July 7, 2003 October 10, 2003 03-I0078475S December 10, 2003 February 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84802, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73394, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.txt
  • complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 03-S84840 August 2, 2003 October 14, 2003 03-S84584 August 5, 2003 September 29, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80161 July 18, 2002 January 10, 2003 03-S82571 February 1, 2003 March 25, 2003 03-S84010 May 20, 2003 August 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.txt
  • the unauthorized change occurred and neither APS nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80460, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79366, filed July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68196, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.txt
  • the unauthorized change occurred and neither WorldxChange nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81305, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82528, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.txt
  • 21, 2003 03-S82838 February 25, 2003 May 1, 2003 03-S83330 March 17, 2003 November 19, 2003 03-S83627 August 19, 2003 June 23, 2003 03-S83673 August 16, 2003 June 17, 2003 03-S83997 May 29, 2003 August 1, 2003 03-S84580 June 3, 2003 September 29, 2003 03-S85075 September 13, 2003 November 220, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77382 Eugene Threadgill May 29, 2002 December 4, 2002 02-S81651 K. Thomas Shahriari o/b/o Bahieh Shah November 25, 2002 January 16, 2003 03-I0046404S Janusz Glinsk June 20, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84731, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0040470S, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81498 November 6, 2002 December 16, 2002 03-S82102 January 3, 2003 February 26, 2003 04-S84799 August 27, 2003 October 25, 2003 03-I0025712 January 29, 2003 April 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 02-S72474 March 18, 2002 June 17, 2002 03-S85363 October 29, 2003 November 24, 2003 03-E0051376S July 6, 2003 September 8, 2003 03-I0042778S May 20, 2003 August 21, 2003 03-I0073256S December 1, 2003 January 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.txt
  • change occurred and neither Capsule Communications nor Advantage Telecommunications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80406, filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81692, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.txt
  • change occurred and neither AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84036, filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR Telecommunications, LLC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85224, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.txt
  • September 16. 2003 September 12, 2003 July 17, 2003 February 13, 2003 February 12, 2003 July 24, 2003 August 28, 2003 June 13, 2003 October 9, 2003 October 14, 2003 October 14, 2003 October 31, 2003 September 11, 2003 May 1, 2003 April 28, 2003 September 16, 2003 October 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S71995 02-B0007138 03-I0050838S DATE OF COMPLAINT October 12, 2001 August 14, 2002 July 24, 2003 DATE OF CARRIER RESPONSE June 3, 2002 November 21, 2002 September 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83962, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-S83484 April 11, 2003 May 27, 2003 Broadview Network / Network Plus 03-S83651 April 8, 2003 June 16, 2003 eMeritus Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.txt
  • the unauthorized change occurred and neither Worldcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82685, filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.txt
  • the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76835 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.txt
  • after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81926, filed December 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.txt
  • bills issued from U.S. Telecom to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85291, filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85549 11/13/03 03/08/03 Net One Inter. 03-I0049484S 07/09/03 112/08/03 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.txt
  • unauthorized change occurred and neither Capsule Communications nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73724, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZE COMPLAINT CARRIER RESPONSE CARRIER 03-S82623 03-S83160 03-S83648 03-S83656 03-S84235 02/11/03 03/26/03 04/30/03 05/01/03 07/18/03 02/21/03 05/05/03 06/06/03 05/27/03 08/11/03 AT&T AT&T AT&T AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84152, filed June 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0048528S, filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83284, filed March 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.txt
  • CARRIER RESPONSE 02-S82048 December 19, 2002 February 14, 2003 03-S82144 December 26, 2002 February 28, 2003 03-S82792 February 10, 2003 April 7, 2003 03-S82839 February 25, 2003 April 10, 2003 03-S83010 July 9, 2002 April 22, 2003 03-S83321 April 1, 2003 May 2, 2003 03-I0025542 November 5, 2002 April 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.txt
  • 26, 2003 03-S82757 September 26, 2002 March 31, 2003 03-S83334 January 31, 2003 April 23, 2003 03-S83863 April 25, 2003 June 2, 2003 03-S85001 September 4, 2003 October 16, 2003 03-I0043474S May 28, 2003 July 24, 2003 03-I0046171S April 20, 2003 August 25, 2003 03-I0050776S July 22, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.txt
  • 17, 2002 January 15, 2003 March 10, 2003 December 3, 2002 October 7, 2003 December 17, 2003 October 21, 2003 December 10, 2003 DATE OF CARRIER RESPONSE February 15, 2002 March 3, 2003 May 20, 2003 June 25, 2003 November 17, 2003 January 12, 2004 January 13, 2004 January 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.txt
  • the unauthorized change occurred and neither BellSouth nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83131, filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.txt
  • Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 01-S58321 July 2, 2001 March 11, 2002 Asian American Association Long Distance Services 02-S73618 March 15, 2002 July 3, 2002 Verizon 02-S78983 June 27, 2002 September 20, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83323, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.txt
  • unauthorized change occurred and neither MCI nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0029173, filed February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.txt
  • by Complainants against Global Crossing Telecommunications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80515 September 10, 2002 October 11, 2002 03-S83834 May 1, 2003 December 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.txt
  • September 12, 2002 September 24, 2002 October 29, 2002 November 7, 2002 November 25, 2002 February 4, 2003 January 24, 2003 February 4, 2003 February 4, 2003 February 21, 2003 March 10, 2003 March 25, 2003 March 19, 2003 May 12, 2003 May 28, 2003 July 2, 2003 August 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84691 filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85455, filed October 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.txt
  • the unauthorized change occurred and neither Williams nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85539 filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85547, filed October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.txt
  • the unauthorized change occurred and neither MCI nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83504, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SWBLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80424, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.txt
  • 02-S80662 02-S80908 02-S81112 May 8, 2002 May 6, 2002 May 23, 2002 June 3, 2002 July 30, 2002 September 20, 2002 September 30, 2002 October 3, 2002 July 23, 2002 July 23, 2002 July 23, 2002 August 12, 2002 September 26, 2002 March 10, 2003 March 10, 2003 March 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81163, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81531, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Axces IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77260, filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82194, January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71338, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70250, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67640, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67111, filed November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.txt
  • the unauthorized change occurred and neither Qwest nor Buyersonline.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80988 filed, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.txt
  • the unauthorized change occurred and neither PowerNet nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72020 filed, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67988, filed January 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71431, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74490, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeod IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82503, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80221 August 16, 2002 January 7, 2003 03-S82283 January 13, 2003 March 24, 2003 03-I0044920S June 9, 2003 September 16, 2003 03-I0047946S June 25, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0012598 02-S81176 October 9, 2002 October 21, 2002 May 7, 2003 December 18, 2002 AT&T Southwestern Bell Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79070 filed July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.txt
  • change occurred and neither their authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86035, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.txt
  • change occurred and neither their authorized carrier nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85059, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.txt
  • occurred and neither their authorized carrier nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69646, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83135, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.txt
  • the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84770 filed August 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NBWC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84265, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83227, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85236, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82617, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81785, filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . 9. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0038889S, filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.txt
  • 28, 2003 02-S81906 December 4, 2002 January 29, 2003 02-S82054 December 18, 2002 February 11, 2003 02-S82061 December 10, 2002 February 24, 2003 02-B0002148 June 28, 2002 November 8, 2002 02-B0011734 October 10, 2002 February 24, 2003 02-B0011927 October 7, 2002 February 14, 2003 02-B0013114 November 7, 2002 January 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.txt
  • January 14, 2003 03-S83561 April 14, 2003 May 28, 2003 03-S83829 May 9, 2003 June 11, 2003 03-S82885 February 24, 2003 April 22, 2003 03-S84466 June 16, 2003 August 19, 2003 03-I0075257S November 6, 2003 February 4, 2004 03-I0077173S November13, 2003 February 17, 2004 04-S85907 January 7, 2004 February 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56022, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70229, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83649, March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.txt
  • MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67536 August 30, 2001 November 23, 2001 02-S80862 August 9, 2002 December 4, 2002 03-S82831 February 11, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86204 January 29, 2004 April 14, 2004 04-S86608 February 11, 2004 June 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.txt
  • after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86313, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.txt
  • 13, 2002 02-S79497 June 20, 2002 December 13, 2002 02-S81793 December 9, 2002 February 4, 2003 03-S82397 December 18, 2002 June 6, 2003 03-S83007 February 26, 2003 May 6, 2003 03-S84720 July 29, 2003 October 28, 2003 03-S84836 August 25, 2003 October 27, 2003 03-I0077409S November 25, 2003 April 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85485 October 29, 2003 January 6, 2004 04-S86205 January 30, 2004 April 13, 2004 04-S86381 March 30, 2004 April 23, 2004 04-S86447 March 9, 2004 May 10, 2004 04-I0082144S December 29, 2003 April 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.txt
  • 4, 2003 03-S82195 December 27, 2002 March 19, 2003 03-S82200 December 24, 2002 March 5, 2003 03-S83136 March 10, 2003 June 6, 2003 03-S83291 March 13, 2003 May 16, 2003 03-S83525 April 20, 2003 June 10, 2003 03-S83640 April 15, 2003 June 23, 2003 03-S83907 May 12, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79557, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.txt
  • 30, 2003 02-S79600 July 15, 2002 December 10, 2002 02-S80672 September 27, 2002 December 4, 2002 02-S80863 August 13, 2002 December 3, 2002 02-S80905 September 11, 2002 December 13, 2002 02-S81374 October 23, 2002 March 5, 2003 02-S81867 October 16, 2002 February 13, 2003 02-S82043 December 2, 2002 February 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80677 filed September 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056394S, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025822 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.txt
  • the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029171 filed February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.txt
  • the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81965 filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48333, filed April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.txt
  • the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81087 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.txt
  • the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029107, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 02-B0007592 September 4, 2002 December 22, 2003 02-S80034 June 17, 2002 October 8, 2002 03-S84755 August 7, 2003 December 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84400, filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearChoice IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71443, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71646, filed March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.txt
  • Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0068750S 03-S85320 03-S85703 October 27, 2003 October 17, 2003 November 19, 2003 January 9, 2004 December 10, 2003 January 9, 2004 Touchtone AT&T Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76437, filed October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76311, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79085, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBCLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84199, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83013, filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82668, filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IOS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82541, filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79079, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76206, filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85047, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77293 filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81600, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77221, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82031 filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85259, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0055261S, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against US Connect IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82846, filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.txt
  • after the unauthorized change occurred and neither MCI nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028689, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S85997 12/31/03 03/05/04 VarTec Telecom 04-S86744 02/18/04 05/27/04 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S70563 02-S70796 02-S72734 02-S77185 02-S79488 DATE OF COMPLAINT 03/18/02 03/13/02 04/15/02 06/07/02 07/11/02 DATE OF CARRIER RESPONSE 05/08/02 05/21/02 03/21/03 06/24/02 03/21/03 02-S81465 03-S84070 11/13/02 05/21/03 01/14/03 07/10/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.txt
  • unauthorized change occurred and neither the authorized carrier nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0057406S, filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.txt
  • the unauthorized change occurred and neither Covista nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80784, filed September l8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.txt
  • subscriber along with copies of any telephone bills issued from 011 to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Informal Complaint No. IC-02-S80078, filed August 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.txt
  • unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82973, filed March 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.txt
  • change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84163 filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.txt
  • days after the unauthorized change occurred and Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84931, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.txt
  • after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85835, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.txt
  • the unauthorized change occurred and neither Sprint nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76837 filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.txt
  • the unauthorized change occurred and neither StarTec nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77063 filed May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.txt
  • after the unauthorized change occurred and neither Verizon nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77182, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79007, filed April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.txt
  • unauthorized change occurred and neither the authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83720, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.txt
  • the unauthorized change occurred and neither SBC nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85836 filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76387 02-S81772 05/10/02 09/26/02 07/23/02 01/03/03 WorldCom AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82348, filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0063610S 03-S85437 October 6, 2003 October 27, 2003 November 26, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.txt
  • 0.361, 1.719, the Complaints filed by Complainants against Business ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S72524 02-S79365 02-S81744 DATE OF COMPLAINT 04/12/02 07/22/02 11/21/02 DATE OF CARRIER RESPONSE 10/27/03 07/11/03 04/13/04 03-S82629 02/12/03 03/28/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.txt
  • the unauthorized change occurred and neither SBC nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81341 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.txt
  • after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83156, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83387, filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82264, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67119, filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.txt
  • the unauthorized change occurred and neither AT&T nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84735 filed August 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.txt
  • change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80036, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.txt
  • change occurred and neither its authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76215, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82275, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81614, filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84866, filed August 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S80077 August 12, 2002 October 15, 2002 02-S81397 October 17, 2002 February 20, 2003 03-S83741 April 7, 2003 September 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S82030 December 18, 2002 January 31, 2003 03-S83440 March 25, 2003 May 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S80510 September 10, 2002 November 5, 2002 03-S84330 June 23, 2003 August 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76414, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.txt
  • the unauthorized change occurred and neither AT&T nor Affinity may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81136 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66759, filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82107, December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.txt
  • after the unauthorized change occurred and neither AT&T, Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0011551, October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79057, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.txt
  • after the unauthorized change occurred and neither MCI nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79029, filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.txt
  • after the unauthorized change occurred and neither AT&T nor ITC^DeltaCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82699, filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71451, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82501, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.txt
  • 18, 2003 02-S80002 July 29, 2002 July 31, 2003 02-S81052 October 18, 2002 December 13, 2002 02-S81438 October 18, 2002 June 23, 2003 03-S84398 June 30, 2003 September 8, 2002 03-S84575 July 31, 2003 September 9, 2003 03-S84777 August 15, 2003 October 3, 2003 03-S85483 November 4, 2003 December 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.txt
  • unauthorized change occurred and neither TTI National nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85028 filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S74503 April 17, 2002 July 2, 2003 02-S80874 September 9, 2002 February 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 03-S83793 May 5, 2003 December 2, 2003 03-S84908 August 31, 2003 October 29, 2003 03-S84961 September 8, 2003 November 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S77467 June 17, 2002 September 19, 2002 03-S82258 January 8, 2003 April 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85357 09/16/03 03/17/04 MCI 03-S85742 12/04/03 03/17/03 AT&T 03-I0058685S 10/02/03 11/13/03 AT&T 03-I0071952S 11/10/03 03/17/03 03-S000263S 08/23/03 11/12/03 WorldxChange See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.txt
  • the unauthorized change occurred and neither Sprint nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77081 filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70525 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83137 filed March 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84471 filed July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.txt
  • occurred and neither Complainant's authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Consumer Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I004751S, filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82687, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0068821S filed October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.txt
  • the unauthorized change occurred and neither Sprint nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70606 filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85890, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0075095S, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.txt
  • after the unauthorized change occurred and Excel Telecommunications, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82137, filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.txt
  • days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85681, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0072418S, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.txt
  • CARRIER RESPONSE 01-S63918 September 10, 2001 November 13, 2001 02-S77231 June 20, 2002 August 27, 2002 02-S79565 June 20, 2002 October 4, 2002 03-S83053 March 17, 2003 April 28, 2003 03-S84180 June 16, 2003 July 28, 2003 03-I0048200S July 1, 2003 August 20, 2003 03-S000231S August 1, 2003 September 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.txt
  • change occurred and neither Southwestern Bell nor Excel Telecommunications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85169, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.txt
  • 2003 DATE OF CARRIER RESPONSES September 21, 2001 June 21, 2002 April 24, 2003 December 23, 2003 February 25, 2004 February 20, 2004 February 26, 2004 February 10, 2004 February 4, 2004 February 17, 2004 February 16, 2004 February 25, 2004 March 4, 2003 See Appendix A. 02-S73097 and 02-S76116 are duplicates of 02-S72882. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.txt
  • 4, 2002 May 24, 2002 May 7, 2002 November 15, 2002 June 20, 2003 January 29, 2004 September 16, 2003 DATE OF CARRIER RESPONSES April 8, 2002 July 17, 2002 August 2, 2002 January 6, 2003 August 13, 2003 February 25, 2004 February 16, 2004 See Appendix A. 02-S68131 is a duplicate of 02-S67838. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82837, filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84081 filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.txt
  • the unauthorized change occurred and neither Sprint nor Amtic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85071 filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.txt
  • unauthorized change occurred and neither Sprint nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71454 filed September 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Hargray IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71449, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84923 08/2/03 11/14/03 NetCom 03-S85011 09/11/03 11/14/03 Primo Comm. 03-S85012 09/11/03 11/12/03 Primo Comm. 03-S85174 09/24/03 11/12/03 Global Crossing 03-S84862 08/19/03 11/12/03 Primo Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.txt
  • the unauthorized change occurred and neither AT&T nor UKI Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82249, filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.txt
  • the unauthorized change occurred and neither Verizon nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043558S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.txt
  • change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0027230 filed, January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.txt
  • the unauthorized change occurred and neither Ameritech nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83641 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80733 02-S81199 02-S81216 02-S81366 02-S82041 10/04/02 10/25/02 10/23/02 10/18/02 04/05/02 12/18/02 12/23/02 12/30/02 01/07/03 01/23/03 Ameritech AT&T Southwestern Bell Integretel Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82679, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83009 10/28/02 04/16/04 Qwest 03-S83017 10/15/02 04/16/03 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0076858S filed November 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.txt
  • the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85658, filed October 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050698S, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S70790 03/12/02 05/25/03 AT&T 02-S72947 03/14/02 09/04/02 Qwest 02-S76590 05/13/02 05/28/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.txt
  • 19, 2004 04-S86470 February 10, 2004 May 12, 2004 04-S86509 March 1, 2004 May 20, 2004 04-S86565 February 11, 2004 May 10, 2004 04-S86637 March 2, 2004 May 27, 2004 04-S86644 April 2, 2004 May 27, 2004 04-S86661 April 12, 2004 May 28, 2004 04-S86733 April 16, 2004 May 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83810, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.txt
  • October 27, 2003 October 23, 2003 October 28, 2003 November 4, 2003 October 22, 2003 October 28, 2003 November 18, 2003 December 31, 2003 December 12, 2003 December 15, 2003 December 23, 2003 December 18, 2003 January 6, 2004 January 8, 2004 AT&T Verizon AT&T Adelphia Long Distance Verizon AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79615, filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70228, filed February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S77355, filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79771, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0012998 03-I0051895S October 4, 2002 July 31, 2003 April 4, 2003 October 28, 2003 AT&T WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85018, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73538, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ComTech 21 IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71676, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82355, filed November 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82046, filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043463S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S84550 July 23, 2003 September 15, 2003 GTC 03-S85045 September 5, 2003 November 7, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.txt
  • the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85288 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0055411S 03-S84912 August 26, 2003 August 2, 2003 January 14, 2004 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.txt
  • the unauthorized change occurred and neither APS nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85586 filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.txt
  • after the unauthorized change occurred and neither SBC nor 011may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85701 filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67036 January 8, 2002 March 4, 2002 02-S81569 October 10, 2002 February 4, 2003 03-S83631 April 23, 2003 June 23, 2003 03-S84114 June 11, 2003 August 1, 2003 03-S84760 August 12, 2003 October 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80184, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.txt
  • the unauthorized change occurred and neither Excel nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85050 filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.txt
  • after the unauthorized change occurred and neither CIT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66310, filed January 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71439 March 3, 2002 June 11, 2002 02-S71752 March 14, 2002 June 11, 2002 02-S74504 April 22, 2002 November 25, 2002 02-S76981 June 7, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.txt
  • occurred and neither Southwestern Bell nor American Phone Services, Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83750, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.txt
  • thirty days after the unauthorized change occurred AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84635, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67107 January 15, 2002 February 25, 2002 02-S77816 June 25, 2002 August 13, 2002 02-S80467 July 11, 2002 November 13, 2002 03-S82601 February 11, 2003 March 24, 2003 03-S85503 November 4, 2003 December 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.txt
  • the unauthorized change occurred and Excel nor Coordinated Billing Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85825 filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.txt
  • unauthorized change occurred and neither AT&T nor Full Service Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82665, filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82980, filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.txt
  • the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83339 filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84239, filed June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S000374S 03-S000375S December 4, 2003 December 4, 2003 March 29, 2004 March 29, 2004 Verizon. AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.txt
  • change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85694, filed November 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.txt
  • change occurred and neither its authorized carrier nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85463, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84205, filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72460, filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81346, filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81229, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.txt
  • the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063645S filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.txt
  • change occurred and neither its authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010061, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85404 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85436 03-S85439 October 27, 2003 October 27, 2003 December 8, 2003 December 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85370, filed October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.txt
  • after the unauthorized change occurred and neither MCI nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85706, filed November 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024747, filed January 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85005, filed August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81137, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.txt
  • change occurred and neither the authorized carrier nor Budget may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84390, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.txt
  • change occurred and neither the authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85090, filed September 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.txt
  • change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86718, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.txt
  • the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83878 filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73367, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.txt
  • change occurred and neither its authorized carrier nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67615, filed September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004419, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84371, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82869, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76615, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71287, filed March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82072, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ESS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84501, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84071, filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69236, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77229, filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ionex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73392, filed April 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67613, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74489, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81338, filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81069, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85366 October 24, 2003 January 6, 2004 03-S85484 October 28, 2003 January 6, 2004 03-S85524 November 3, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76611, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.txt
  • change occurred and neither its authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0003163, filed July 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S76310 March 29, 2002 April 26, 2002 02-S76569 April 4, 2002 July 15, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81839, filed December 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77429, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80638, filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.txt
  • change occurred and neither its authorized carrier nor USAN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83970, filed May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77809 June 20, 2002 August 16, 2002 02-S81704 November 20, 2002 January 31, 2003 03-S82616 January 30, 2003 August 15, 2003 03-S83062 March 10, 2003 August 15, 2003 03-I0034091S March 18, 2003 September 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84194, filed June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ALLTEL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84026, filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83384, filed April 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.txt
  • change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70222, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.txt
  • occurred and neither its authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0028332, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82365, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0036558S, filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84025, filed May 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85094, September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.txt
  • change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058432S, filed September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76850, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048037S, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84934, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.txt
  • change occurred and neither its authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024989, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84718, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 03-S83438 February 20, 2002 December 8, 2003 Global Crossing 03-S84590 July 31, 2003 December 8, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.txt
  • the unauthorized change occurred and neither AT&T nor VES may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83059 filed March 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67113, filed January 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.txt
  • the unauthorized change occurred and neither MCI nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71667 filed March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0062992S, October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82638, filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80650 02-S81134 02-S81182 02-S81954 September 20, 2002 October 10, 2002 October 17, 2002 November 18, 2002 November 8, 2002 February 4, 2003 November 22, 2002 April 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77159, received April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76226, received May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S84593 July 31, 2003 September 10, 2003 03-S85338 October 24, 2003 November 12, 2003 03-I0049161S July 8, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.txt
  • INFORMAL COMPLAINTS 03-S83733 03-S85736 03-I0056766S 03-I0069800S 03-I0074884S 03-I0075215S DATE OF COMPLAINTS April 28, 2003 November 12, 2003 September 4, 2003 October 20, 2003 November 18, 2003 November 18, 2003 DATE OF CARRIER RESPONSES May 27, 2004 February 10, 2004 October 10, 2003 February 5, 2003 February 2, 2004 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS 02-S79222 03-S85561 03-I0039725S 03-I0079521S 04-S85909 DATE OF COMPLAINTS June 7, 2002 November 13, 2003 April 28, 2003 December 16, 2003 December 10, 2003 DATE OF CARRIER RESPONSES September 27, 2002 December 22, 2003 July 1, 2003 March 8, 2004 February 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.txt
  • CARRIER RESPONSE 01-S63477 August 24, 2001 October 31, 2001 02-S81016 September 9, 2002 November 18, 2002 03-S82754 February 25, 2003 April 7, 2003 03-S83001 February 15, 2003 April 30, 2003 03-S83123 March 12, 2003 April 18, 2003 03-S83700 May 2, 2003 June 10, 2003 03-S84779 August 22, 2003 September 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.txt
  • unauthorized change occurred and neither Verizon nor Primus Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-F0047866S, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.txt
  • the unauthorized change occurred and neither Ameritech nor McLeod USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83734, filed April 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85665 filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.txt
  • unauthorized change occurred and neither Buyers Online nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82637, filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83620, filed April 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83186, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76267, filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82190, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.txt
  • the unauthorized change occurred Network Enhanced Technologies nor Globcom Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85645, filed November 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.txt
  • unauthorized change occurred and neither Verizon nor Acceris Communications Partners may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85167, filed September 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80491 September 19, 2002 October 29, 2002 03-S82802 October 29, 2002 April 3, 2003 03-S83060 March 4, 2003 April 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0011332, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76440, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66701 December 4, 2001 March 4, 2002 02-S79784 July 10, 2002 January 7, 2003 03-I0029131 February 13, 2003 May 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.txt
  • thirty days after the unauthorized change occurred MCI nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66622, filed November 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80105, filed August 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85074, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85741, December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68630, filed March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011249, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80867, filed August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LDC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81387, filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79575, received July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84323, filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.txt
  • change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80095, filed August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.txt
  • change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80059, filed August 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79630, received July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.txt
  • the unauthorized change occurred and neither Primus nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84461, filed July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against USAT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67851, filed January 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058025S filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Toll Free IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80696, September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70237, February 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85566, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063996S, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84027, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85853, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85261 filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Oregon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85223, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85589, filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.txt
  • change occurred and neither its authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85794, filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85014 03-S85173 03-S85682 03-S85743 03-S85765 03-S85777 July 31, 2003 September 24, 2003 November 26, 2003 December 4, 2003 November 21, 2003 November 17, 2003 January 8, 2004 February 12, 2004 January 13, 2004 January 29, 2004 January 13, 2004 January 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84687, filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84766, August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85005, filed August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.txt
  • change occurred and neither its authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85361, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85344, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85165, filed January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85122, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074858S, filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telco IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85400, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053512S, filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.txt
  • change occurred and neither its authorized carrier nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85495, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.txt
  • change occurred and neither its authorized carrier nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85237, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Voicenet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82438, December 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.txt
  • change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074682S, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76249, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0066894S, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.txt
  • change occurred and neither its authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85857, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0059507S filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.txt
  • change occurred and neither the authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84395 filed July 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83249, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011331, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83620, filed April 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.txt
  • unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82864, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S82830, filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.txt
  • any telephone bills issued from ClearWorld to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82100, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.txt
  • after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85525, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.txt
  • the unauthorized change occurred and neither MCI nor Excel Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84865, filed August 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.txt
  • after the unauthorized change occurred and neither Opex nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85579, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.txt
  • the unauthorized change occurred and neither EDS Telecom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85422, filed October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86400, filed March 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81310, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83767, filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80451, filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Discount IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84425, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-I0072951S, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.txt
  • the unauthorized change occurred and neither Verizon nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83328 filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83361 filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against EconoDial IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84906, file August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79429, filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0003652, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79115 06/03/02 05/20/04 Startec 02-S80697 09/19/02 12/23/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82677, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0077169S, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053410S, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83167, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69236, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82257, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77225, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0049464S, filed July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SWBLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012001, filed November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.txt
  • 22, 2002 03-S83626 April 27, 2003 November 5, 2003 03-S85324 October 15, 2003 January 6, 2004 03-I0045249S June 10, 2003 September 26, 2003 03-I0054892S August 2, 2003 February 10, 2004 04-S86280 February 18, 2004 March 26, 2004 04-S86472 March 18, 2004 April 23, 2004 04-S86493 March 26, 2004 May 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.txt
  • any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-F0007677, filed August 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85528 October 2, 2003 January 13, 2004 04-S85988 August 14, 2003 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84078, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66304 November 26, 2002 June 9, 2003 02-S77169 May 15, 2002 December 10, 2002 03-I0047507S June 25, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51446, filed April 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.txt
  • days after the unauthorized change occurred AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82599, filed December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82064, filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67966 02-S71421 02-S71968 DATE OF COMPLAINT June 1, 2001 March 12, 2002 March 22, 2002 DATE OF CARRIER RESPONSE July 27, 2001 May 30. 2003 May 30, 2003 03-S82716 03-S000245S February 13, 2003 August 13, 2003 April 4,2003 October 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.txt
  • the unauthorized change occurred and neither Ameritech nor MCI Metro may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67858, filed January 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast Telephony IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82870, filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82677, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.txt
  • thirty days after the unauthorized change occurred MCI nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84902, filed August 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-B0035815S 04/21/03 08/20/03 American Tel Corp. 03-S85110 09/12/03 01/31/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84080, filed May 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83870, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S85375, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Broadband IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S79778, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81966, filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.txt
  • telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053481S filed August 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.txt
  • days after the unauthorized change occurred Verizon nor AllTel Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82177, filed January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.txt
  • unauthorized change occurred American Tel Corporation nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0038515S filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87008 filed May 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81966, filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.txt
  • after the unauthorized change occurred and neither Qwest nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85451, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.txt
  • change occurred and neither Southwestern Bell Telephone Company nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79746, filed July 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.txt
  • telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85855 filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82332, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84993, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84761 August 12, 2003 September 18, 2003 03-I0025244 January 27, 2003 April 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82070, filed December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028662, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84856, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.txt
  • thirty days after the unauthorized change occurred and Ameritech may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83015, filed March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83168, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.txt
  • and neither AT&T Corporation nor One Link Communications, Inc. xcv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028818, filed February 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S77422 June 7, 2002 March 21, 2003 03-S85507 November 6, 2003 December 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Inetba IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71960, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81322, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85161, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84504, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82072, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.txt
  • change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72027, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.txt
  • change occurred and neither its authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76608, filed May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68495, filed January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84027, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69165, filed January 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 02-S76612 May 1, 2002 June 8, 2004 02-S77316 June 11, 2002 June 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74907, filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.txt
  • the unauthorized change occurred and neither AT&T nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82850, filed February 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010195, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BDP IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77096, filed May 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.txt
  • complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-G47926 July 1, 2003 August 22, 2003 03-S84434 July 7, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83906 May 13, 2003 July 25, 2003 03-I0027214 January 14, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76397, filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81601, filed October 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80455, filed September 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81124, filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67622, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Somerset IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81962, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55578, filed May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.txt
  • 3, 2003 03-S82361 September 27, 2003 June 6, 2003 03-S82756 January 28, 2003 April 24, 2003 03-S84760 August 12, 2003 October 14, 2003 03-S85409 October 29, 2003 December 11, 2003 03-S85719 October 29, 2003 January 13, 2004 03-S000316S October 7, 2003 December 18, 2003 03-S000317S October 8, 2003 December 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.txt
  • 2, 2002 02-S73282 May 24, 2002 June 26, 2002 02-S73377 June 19, 2002 December 4, 2002 02-S73436 June 25, 2002 December 10, 2002 02-S74498 June 25, 2002 December 13, 2002 02-S76842 July 14, 2002 December 13, 2002 02-S77060 August 23, 2002 December 13, 2002 02-S77061 July 19, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.txt
  • 24, 2004 03-S84553 July 18, 2003 October 20, 2003 03-S84698 August 11, 2003 September 26, 2003 03-S85332 October 23, 2003 December 18, 2003 03-I0052887S August 4, 2003 October 3, 2003 03-I0057691S September 8, 2003 January 23, 2004 03-I0058764S October 2, 2003 December 8, 2003 03-I0074667S November 12, 2003 March 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-F0021767, filed January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S83724 April 29, 2003 June 3, 2003 03-S84937 August 15, 2003 October 23, 2003 03-S85378 October 14, 2003 December 5, 2003 03-I0063018S September 24, 2003 November 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.txt
  • 4, 2003 03-S82274 January 7, 2003 February 28, 2003 03-S82393 October 17, 2002 March 13, 2003 03-S82520 January 27, 2003 March 10, 2003 03-S83316 March 14, 2003 May 6, 2003 03-S83872 April 22, 2003 June 10, 2003 03-S84134 June 11, 2003 July 8, 2003 03-S84957 September 10, 2003 October 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67989 03-I0028598 03-I0052955S DATE OF COMPLAINT January 20, 2002 February 6, 2003 August 4, 2003 DATE OF CARRIER RESPONSE June 10, 2002 April 28, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.txt
  • thirty days after the unauthorized change occurred QuantumLink Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79785, filed August 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68124, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84913, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.txt
  • occurred and neither AT&T Corporation nor Southwestern Bell Telephone Company may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. 03-S83159, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-B0021109, filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81121 October 17, 2002 December 10, 2002 02-B0012764 October 17, 2002 February 24, 2003 03-S85379 October 16, 2003 December 15, 2003 03-I0026695 March 13, 2003 May 13, 2003 03-I0058372S September 22, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66700, filed December 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82707, filed February 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Flat Rate Long Distance Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42780, filed January 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.txt
  • the unauthorized change occurred and neither ACN nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0042690, filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81014, filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81214, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2569A1.txt
  • change occurred and neither its authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71450, filed January 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80865, filed July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77252, filed June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67998, filed January 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80775, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83941, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68125, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79603, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0073929S, filed November 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.txt
  • change occurred and neither its authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74928, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.txt
  • change occurred and neither its authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024540, filed December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66788, filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82654, filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76977, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.txt
  • change occurred and neither its authorized carrier nor WALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83544, filed April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71556, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Axces IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81339, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2586A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70491, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85305, filed October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76219, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80097, filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.txt
  • after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80421, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81334, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.txt
  • the unauthorized change occurred and neither Sprint nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000277S filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Choicetel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76832, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.txt
  • unauthorized change occurred and neither SBC Ameritech nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029434 filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81521, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85818, filed October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.txt
  • the unauthorized change occurred and neither IDT nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84395, filed June 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Citizens IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83442, filed March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85299, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.txt
  • telephone bills issued from NCT to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I00774206S filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-I0026539 January 28, 2003 April 30, 2003 AT&T Corporation 03-I0071982S November 10, 2003 December 16, 2003 EOT See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 02-S81920 January 22, 2003 BellSouth Telecommunications 03-S83972 May 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.txt
  • telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81665 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.txt
  • occurred and neither Worldcom, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0024947, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.txt
  • change occurred and neither Lifeline not Promisevision Technology, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58612, filed July 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.txt
  • unauthorized change occurred and neither Opex Communications nor Globalinx Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82114, filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72441, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S83615, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Network US, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73370, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82618, filed January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.txt
  • filed by Complainants against Axces Telecommunications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58239 May 23, 2001 September 12, 2001 02-S79590 April 19, 2002 July 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL COM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70515, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83560, filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against INETBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80823, filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84941, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S60828 September 24, 2001 November 26, 2001 02-S68114 January 11, 2002 April 22, 2002 02-S70615 March 19, 2002 May 17, 2002 03-S85696 October 10, 2003 March 10, 2004 03-S85824 December 8, 2003 March 1, 2004 03-I0065578S October 24, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79563, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71556, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71956, filed April 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Conversent IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80399, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84738, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.txt
  • change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79583, filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.txt
  • change occurred and neither its authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71946, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Eschelon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76290, filed May 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.txt
  • change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76490, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83361, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77223, received June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.txt
  • unauthorized change occurred and neither TDS, and MCI nor PowerCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66825, filed May 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0024166, filed December 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CCC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81522, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81905, filed December 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.txt
  • CARRIER RESPONSE 02-S70673 March 8, 2002 May 31, 2002 02-S71352 February 20, 2002 June 7, 2002 02-S71632 March 8, 2002 June 10, 2002 02-S72011 March 8, 2002 June 7, 2002 02-S73300 March 20, 2002 June 21, 2002 02-S73554 March 19, 2002 July 18, 2002 03-S85206 October 6, 2003 December 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.txt
  • complaints filed by Complainants against MCI Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S68056 January 25, 2002 April 15, 2002 02-S69328 Februray 22, 2002 May 8, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.txt
  • 2, 2003 03-S85125 September 27, 2003 December 2, 2003 03-S85311 August 5, 2003 December 8, 2003 03-S85367 October 10, 2003 December 8, 2003 03-S85554 November 6, 2003 January 13, 2004 03-S85569 November 4, 2003 January 13, 2004 03-I0075190S November 3, 2003 March 3, 2004 03-I0078604S December 10, 2003 March 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66758, filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71438, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.txt
  • CARRIER RESPONSE 02-S72798 April 29, 2002 July 19, 2002 02-S73492 April 15, 2002 July 2, 2002 02-S73523 April 18, 2002 July 2, 2002 02-S77388 May 29, 2002 July 27, 2004 02-S81921 December 18, 2002 February 10, 2003 02-B0005818 August 13, 2002 December 3, 2002 03-S82440 January 29, 2003 June 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55764, filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81402, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2692A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this Order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76834, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83247, filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.txt
  • after the unauthorized change occurred and neither MCI nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83579, filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.txt
  • the unauthorized change occurred and neither SBC nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84913, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeodUSA IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76098, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73368, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83730, filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S81951, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80648, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80690, filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.txt
  • the unauthorized change occurred and neither AT&T nor U.S. Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79737, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S71183 05/20/02 10/14/03 AT&T 02-S72304 03/15/02 10/15/03 AT&T 02-S81521 10/21/02 01/30/03 Startec 03-S85029 09/08/03 10/20/03 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2706A1.txt
  • change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79428, filed June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77236, filed June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82997 02/28/03 06/25/03 SBC 03-S83585 04/11/03 08/03/04 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052955S, filed August 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.txt
  • change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83955 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84762, filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.txt
  • the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84594, filed July 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83718, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.txt
  • the unauthorized change occurred and neither Global Crossing nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79485, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84325, filed June 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.txt
  • days after the unauthorized change occurred and Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68005, filed January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84572, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.txt
  • the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078805S, filed December 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0073916S, filed November 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83718, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84871, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85227, filed October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80051, filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83436, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.txt
  • after the unauthorized change occurred and neither its authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-XXXXX (filed date) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.txt
  • change occurred and neither its authorized carrier nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76313, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.txt
  • change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76207, filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81306 03-S83943 October 29, 2002 April 1, 2003 August 4, 2003 July 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0055688S 03-I0071820S August 21, 2003 November 4, 2003 July 8, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84719, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.txt
  • change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84463, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.txt
  • change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011315, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73366, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.txt
  • change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81436, filed November 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85848, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82336, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.txt
  • occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85429, filed November 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85183, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58227, filed July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82185 filed January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-P28259 April 18, 2002 June 18, 2002 03-S82613 January 14, 2003 March 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80102, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S82391 DATE OF COMPLAINT January 31, 2003 DATE OF CARRIER RESPONSE March 17, 2003 03-I0057942S 03-I0074549S September 9, 2003 November 3, 2003 November 21, 2003 February 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73093, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.txt
  • after the unauthorized change occurred and neither TTI/WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0044549S, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.txt
  • change occurred and neither the authorized carrier not WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68640, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.txt
  • change occurred and neither the authorized carrier not UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70489, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85118 filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056487S, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.txt
  • change occurred and neither its authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79639, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057998S, filed July 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83857, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84442, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85459, filed October 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85163, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85821, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Ameritech IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67801, filed January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67976, filed August 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Epicus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74487, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77201, filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84868 August 27, 2003 February 4, 2004 03-S85735 December 3, 2003 March 1, 2004 03-I0054773S September 8, 2003 January 30, 2004 03-I0062928S October 6, 2003 December 23, 2003 03-I0075035S November 18, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85593, filed November 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84900, filed August 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79938, filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.txt
  • complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84381 July 14, 2003 August 29, 2003 03-S85623 November 18, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67535 February 1, 2002 February 22, 2002 02-S70608 March 14, 2002 June 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050228S, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81399, filed October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S72005 March 11, 2002 June 11, 2002 02-S79073 June 20, 2002 December 13, 2002 02-S81212 October 23, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83650 April 25, 2003 June 23, 2003 03-S83773 April 30, 2003 October 23, 2003 03-S85201 October 8, 2003 December 4, 2003 03-B0073710S November 19, 2003 March 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61414 August 13, 2001 September 26, 2001 01-S70728 March 18, 2002 May 23, 2002 02-S72794 May 18, 2002 December 3, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.txt
  • 21, 2003 03-S83573 April 15, 2003 June 30, 2003 03-S83577 April 21, 2003 June 17, 2003 03-S83582 April 15, 2003 July 1, 2003 03-S83862 April 25, 2003 June 30, 2003 03-S83983 May 15, 2003 August 6, 2003 03-S84489 July 14, 2003 September 11, 2003 03-I0057424S September 8, 2003 November 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85456 filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.txt
  • the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83170, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S84111, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77184 06/07/02 07/23/03 AT&T 02-B0005750 08/09/02 02/23/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83730, filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85300, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024612, filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.txt
  • the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84137 filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83074, filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.txt
  • occurred and neither its authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84998, filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84850, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.txt
  • the unauthorized change occurred and neither Verizon nor KISS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84557, filed July 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83676, filed May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73385, filed April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.txt
  • change occurred and neither its authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85403, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.txt
  • change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83860, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045953S, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S77365 02-S79297 DATE OF COMPLAINT 05/06/02 07/22/02 DATE OF CARRIER RESPONSE 09/11/02 09/18/02 03-S84470 06/27/03 09/04/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79247 July 12, 2002 September 20, 2002 02-S81433 December 4, 2002 December 19, 2002 02-S81779 December 3, 2002 January 22, 2003 03-S82589 January 31, 2003 March 13, 2003 See Appendix A. 02-F0012704 is a duplicate of 02-S81433. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82065, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus Telecommunications Group, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55457, filed June 20, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.txt
  • telephone bills issued from AT&T to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67088, filed January 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America's Digital Satellite Telephone, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73402, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S84126 03-S84263 03-I0049756S DATE OF COMPLAINT June 5, 2003 May 21, 2003 June 10, 2003 DATE OF CARRIER RESPONSE July 14, 2003 August 8, 2003 September 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S57323 June 22, 2001 August 15, 2001 03-I0028418 February 13, 2003 April 25, 2003 03-S85534 November 5, 2003 January 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84321, filed June 16, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85140 September 30, 2003 November 18, 2003 03-I0071926S October 29, 2003 January 9, 2004 04-S85878 December 23, 2003 February 9, 2004 04-S000459S February 23, 2004 March 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81162, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84339, filed June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.txt
  • after the unauthorized change occurred and neither MCI nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80645, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77246, filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83740, March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83833, filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55024, filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72569, filed May 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82841 February 24, 2003 May 1, 2003 03-S85508 October 27, 2003 December 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64652 August 24, 2001 November 15, 2001 02-B0002325 July 5, 2002 December 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.txt
  • change occurred and neither its authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0077518S, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.txt
  • change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84011, filed January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85833, received December 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Inetba IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79592, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67909, filed February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.txt
  • the unauthorized change occurred and neither Verizon nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84716, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.txt
  • the unauthorized change occurred and neither IDT nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83063, filed March 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.txt
  • the unauthorized change occurred and neither Sprint nor Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84313, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82999, filed January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.txt
  • the unauthorized change occurred and neither AT&T nor Miko may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048529S filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.txt
  • after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81647, filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0007637, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82341 03-S82350 03-S83073 December 9, 2002 January 21, 2003 February 26, 2003 August 10, 2004 July 28, 2004 July 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.txt
  • occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063318S, filed October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84187, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47461, filed March 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86922, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87003 March 23, 2004 July 16, 2004 04-S87282 April 21, 2004 July 16, 2004 04-S87668 June 7, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.txt
  • after the unauthorized change occurred and neither WorldXChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86951, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.txt
  • 23, 2004 04-S86900 March 9, 2004 June 29, 2004 04-S87072 May 4, 2004 July 13, 2004 04-S87363 April 5, 2004 August 6, 2004 04-S87551 June 1, 2004 August 19, 2004 04-S87917 July 9, 2004 August 26, 2004 04-S000600S May 24, 2004 August 5, 2004 04-I0091810S February 10, 2004 August 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86770 March 23, 2004 July 13, 2004 04-S87710 June 18, 2004 August 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81699, November 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82443, filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.txt
  • after the unauthorized change occurred and neither PowerNet nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82112, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.txt
  • unauthorized change occurred and neither Ameritech, Worldxchange nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84711 filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84902, filed August 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.txt
  • 03-S85827 12/16/03 Verizon 03-I0067917S 10/07/03 AT&T 03-I0070931S 11/04/03 Southwestern Bell 03-I0075228S 12/16/03 Verizon 03-I0075668S 11/12/03 Verizon 03-I0078910S 12/08/03 Verizon 03-S000331S 10/20/03 Worldcom APPENDIX A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 04-S85912 12/19/03 Verizon 04-S86203 02/04/04 Worldcom 04-S86480 01/28/04 Verizon 04-S86486 02/10/04 AT&T 04-S87078 03/15/04 Verizon 04-S87058 03/30/04 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83816, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74508, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.txt
  • any telephone bills issued from Optical to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83533, filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85225, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S80439, filed September 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.txt
  • 16, 2004 04-S86105 January 15, 2004 March 12, 2004 04-S86176 04-S86267 04-S86284 04-S86309 04-S86479 04-S000387S January 12, 2004 February 14, 2004 February 4, 2004 February 19, 2004 March 6, 2004 January 6, 2004 March 10, 2004 March 17, 2004 March 10, 2004 April 12, 2004 April 12, 2004 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.txt
  • days after the unauthorized change occurred MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83372, filed February 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telephone Express IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84880, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86359 04-W7669093S DATE OF COMPLAINT February 23, 2004 January 29, 2004 DATE OF CARRIER RESPONSE April 12, 2004 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83909, filed May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.txt
  • change occurred and AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0046448S filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Matrix Telecom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85202, October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84394, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.txt
  • unauthorized change occurred and Sprint nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83132 filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045221S, filed June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66209 October 17, 2001 March 28, 2002 02-S81472 November 1, 2002 January 14, 2003 02-S81693 November 15, 2002 January 22, 2003 03-S82833 March 4, 2003 June 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84045, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71453 March 15, 2002 June 11, 2002 02-S80607 September 17, 2002 January 7, 2003 03-I0062934S September 24, 2003 March 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73401, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63474, filed September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.txt
  • days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80447, filed September19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.txt
  • and neither the authorized carrier nor Network may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 02-S74904 02-S79736 03/14/02 08/01/02 08/06/04 08/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.txt
  • the unauthorized change occurred and neither Sprint nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84470, filed July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NAC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73303, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83887, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.txt
  • 10, 2004 04-S86468 March 22, 2004 May 14, 2004 04-S86534 March 25, 2004 May 24, 2004 04-S86599 April 6, 2004 June 2, 2004 04-S86799 April 23, 2004 June 7, 2004 04-S86861 March 15, 2004 June 15, 2004 04-S000474S February 27, 2004 April 23, 2004 04-W7894218S March 11, 2004 May 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.txt
  • 9, 2004 04-S87480 June 1, 2004 August 12, 2004 04-S87498 June 2, 2004 August 9, 2004 04-S87650 June 23, 2004 August 6, 2004 04-S87706 June 10, 2004 August 25, 2004 04-S87858 July 11, 2004 August 12, 2004 04-S87887 June 29, 2004 August 12, 2004 04-S87897 July 6, 2004 August 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.txt
  • 29, 2004 04-S86754 February 24, 2004 June 11, 2004 04-S86883 February 11, 2004 June 10, 2004 04-S87059 May 9, 2004 June 15, 2004 04-S87252 March 23, 2004 July 13, 2004 04-S87477 May 7, 2004 July 29, 2004 04-S87924 July 6, 2004 August 13, 2004 04-S000513S March 15, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86932 April 14, 2004 August 5, 2004 04-I0085326S January 5, 2004 April 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0076815S October 26, 2003 February 24, 2004 04-S86668 April 12, 2004 June 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86402 March 1, 2004 April 5, 2004 04-S86484 March 15, 2004 April 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S85943 04-S86146 DATE OF COMPLAINT December 18, 2003 January 29, 2004 DATE OF CARRIER RESPONSE March 8, 2004 March 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.txt
  • change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85896, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.txt
  • the unauthorized change occurred and neither Primus nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85918, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86151, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.txt
  • after the unauthorized change occurred and neither SBC nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86190, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.txt
  • unauthorized change occurred and neither TTI National nor Comtech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85678 filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.txt
  • the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86047 filed January 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86038, filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85913, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85971, filed December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WilTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86033, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.txt
  • the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86302, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.txt
  • the unauthorized change occurred and neither AT&T nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86172 filed, February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.txt
  • unauthorized change occurred and neither Verizon, World-Link Solutions nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85990, filed January 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86620, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.txt
  • change occurred and neither the unauthorized carrier nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86108 filed, January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.txt
  • unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85989, filed January 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.txt
  • after the unauthorized change occurred and neither Sprint nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0079266S, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.txt
  • after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86596 filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86704 04-S86858 04-S87067 DATE OF COMPLAINT February 23, 2004 April 8, 2004 May 5, 2004 DATE OF CARRIER RESPONSE June 3, 2004 June 4, 2004 June 22, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86000 04-S86798 04-S86881 04-S87009 DATE OF COMPLAINT January 10, 2004 March 25, 2004 April 28, 2004 May 7, 2004 DATE OF CARRIER RESPONSE February 26, 2004 June 7, 2004 July 20, 2004 June 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86126 04-S86590 DATE OF COMPLAINT January 15, 2004 February 12, 2004 DATE OF CARRIER RESPONSE February 26, 2004 May 18, 2004 04-S86676 04-S86694 February 9, 2004 April 12, 2004 June 2, 2004 May 11, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.txt
  • 23, 2004 DATE OF CARRIER RESPONSE March 10, 2004 May 25, 2004 February 27, 2004 June 24, 2004 March 17, 2004 April 22, 2004 April 27, 2004 April 28, 2004 April 20, 2004 April 30, 2004 May 6, 2004 May 12, 2004 May 12, 2004 May 12, 2004 May 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S84988 03-I0055124S 04-S86709 DATE OF COMPLAINT September 3, 2003 August 26, 2003 February 23, 2004 DATE OF CARRIER RESPONSE October 28, 2003 October 24, 2003 May 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S85160 September 4, 2003 November 12, 2003 None 03-I0064075S October 14, 2003 December 5, 2003 Sprint See Appendix A. Informal Complaint No. 03-I0056969S is a duplicate of Informal Complaint No. 03-S85160. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.txt
  • after the unauthorized change occurred and neither MCI nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0082454S, filed January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.txt
  • and neither Qwest Communcations, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0083838S, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0090480S, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.txt
  • after the unauthorized change occurred and neither AIRNEX nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0097965S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000418S1, filed January 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.txt
  • Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC No. 04-S85923, filed December 16, 2003. We note that IC No. 03-S85830 is a duplicate of IC No. 04-S85923 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.txt
  • after the unauthorized change occurred and neither Sprint nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85940, filed December 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.txt
  • 24, 2004 April 6, 2004 March 15, 2004 April 16, 2004 May 24, 2004 February 17, 2004 DATE OF CARRIER RESPONSE May 14, 2004 June 15, 2004 May 13, 2004 June 9, 2004 June 3, 2004 June 9, 2004 June 14, 2004 June 28, 2004 July 26, 2004 May 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0058103S, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.txt
  • June 15, 2004 June 14, 2004 June 22, 2004 June 22, 2004 June 30, 2004 June 28, 2004 June 14, 2004 June 14, 2004 July 7, 2004 July 7, 2004 04-S87247 March 15, 2004 July 7, 2004 04-S87264 May 24, 2004 July 7, 2004 04-S87269 May 10, 2004 July 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84782, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.txt
  • 3, 2004 04-S87130 May 11, 2004 July 1, 2004 04-S87415 April 28, 2004 August 9, 2004 04-S87432 March 23, 2004 August 25, 2004 04-S87720 June 25, 2004 August 23, 2004 04-S87865 May 5, 2004 September 2, 2004 04-S87910 July 6, 2004 September 3, 2004 04-I0091012S January 30, 2004 June 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85708, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000685S, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.txt
  • after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87991, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85133, filed September 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.txt
  • Division Consumer & Governmental Affairs Bureau INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86997 March 4, 2004 June 21, 2004 04-S87902 July 1, 2004 August 26, 2004 04-S87939 July 14, 2004 September 7, 2004 04-S87946 July 12, 2004 September 20, 2004 04-S87988 July 27, 2004 September 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86437, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.txt
  • collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87714, filed June 14, 2004. We note that Informal Complaint No. IC 04-S87943 is duplicate of 04-S87714. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83320 March 12, 2003 May 21, 2003 03-S85590 November 14, 2003 January 23, 2004 03-I0075198S November 4, 2003 March 2, 2004 03-I0075420S Novmeber 5, 2003 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87933, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.txt
  • July 27, 2004 July 7, 2004 August 10, 2004 July 10, 2004 August 11, 2004 August 10, 2004 August 9, 2004 August 9, 2004 August 23, 2004 August 27, 2004 September 2, 2004 September 3, 2004 August 27, 2004 See Appendix A. Informal Complaint No. 04-S87098 is a duplicate of Informal Complaint No. 04-S86632. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86751, filed February 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.txt
  • after the unauthorized change occurred and neither VarTec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0096910S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86261, filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.txt
  • 25, 2004 04-S87202 May 3, 2004 July 2, 2004 04-S87223 May 22, 2004 July 2, 2004 04-S87236 March 22, 2004 July 16, 2004 04-S87275 May 6, 2004 July 2, 2004 04-S87413 April 30, 2004 July 16, 2004 04-S000505S March 15, 2004 April 23, 2004 04-S000545S April 15, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84780, filed August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85594, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IQ Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85877, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.txt
  • change occurred and neither the authorized carrier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85956, filed January 5, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sage IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86034, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.txt
  • unauthorized change occurred and neither AT&T nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86076, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.txt
  • INFORMAL COMPLAINT 04-S87121 04-S87234 04-S87237 04-S87240 04-S87249 04-S87276 DATE OF COMPLAINT April 15, 2004 March 29, 2004 May 25, 2004 March 18, 2004 March 23, 2004 May 17, 2004 DATE OF CARRIER RESPONSE June 22, 2004 July 8, 2004 July 8, 2004 June 30, 2004 June 30, 2004 July 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.txt
  • change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86474, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.txt
  • telephone bills issued from Cavalier to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86461, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85215, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86181, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against New Rochelle ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86055 04-S86114 DATE OF COMPLAINT 01/24/04 01/29/04 DATE OF CARRIER RESPONSE 07/28/04 07/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86501 02/11/04 04/08/04 SBC 04-S86584 03/24/04 04/26/04 SBC 04-S86586 02/12/04 04/27/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85262 09/05/03 11/24/03 AT&T 03-S85293 10/16/03 12/05/03 AT&T 03-S85423 10/28/03 12/15/03 Qwest 03-I0064075S 10/14/03 12/05/03 Sprint 03-I0074826S 11/18/03 03/19/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.txt
  • any telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85017, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82489, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.txt
  • thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0098378S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000438S, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.txt
  • the unauthorized change occurred and neither TTE nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85874, filed December 22, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85893, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.txt
  • change occurred and neither American Long Lines nor LCR Telecommunications, LLC. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85919, filed January 2, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget Call Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86044, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86194, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85905, filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.txt
  • after the unauthorized change occurred and neither VarTec nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86179, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest Telecommunications, may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86581, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056969S, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.txt
  • unauthorized change occurred and neither SBC nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86345, filed February 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants against ClearWorld ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86349 04-S86384 04-S86697 04-S87050 DATE OF COMPLAINT 02/29/04 02/09/04 02/17/04 05/06/04 DATE OF CARRIER RESPONSE 05/03/04 05/27/04 05/21/04 06/21/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86553 02/10/04 04/26/04 WDT 04-S87081 03/15/04 06/08/04 Yestel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86060 11/10/03 06/16/04 None 04-S000499S 03/15/04 06/16/04 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86327 02/12/04 07/20/04 AT&T 04-S86485 02/09/04 05/24/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86054 01/21/04 05/13/04 AT&T 04-S86871 03/08/04 05/14/04 Sprint 04-S86924 03/15/04 06/01/04 Verizon 04-S86929 02/25/04 05/21/04 Sprint 04-S000529S 04/15/04 05/07/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S000619S 04-S86366 04-S87446 04-S87653 DATE OF COMPLAINT 06/21/04 03/05/04 06/03/04 06/21/04 DATE OF AUTHORIZE RESPONSE CARRIER 07/22/04 PowerNet 03/30/04 Verizon 07/06/04 AT&T 07/22/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.txt
  • unauthorized change occurred and neither the authorized carrier not 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86399, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.txt
  • 2, 2004 04-S86147 January 29, 2004 March 16, 2004 04-S86175 February 5, 2004 March 22, 2004 04-S86207 February 11, 2004 March 19, 2004 04-S86282 January 5, 2004 March 25, 2004 04-S86303 February 20, 2004 March 25, 2004 04-S86385 March 2, 2004 March 29, 2004 04-S86640 February 11, 2004 May 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86131, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.txt
  • days after the unauthorized change occurred Opex Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86239, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor New Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85581, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.txt
  • days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86283, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0072907S October 30, 2003 February 23, 2004 03-I0077953S November 13, 2003 February 10, 2004 04-S87159 May 19, 2004 June 15, 2004 See Appendix A. We note that Informal Complaint No. IC 04-S87295 is a duplicate of Informal Complaint No. IC 04-S87159. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85128 September 26, 2003 December 3, 2003 03-S85241 September 30, 2003 December 3, 2003 03-S85486 October 28, 2003 January 6, 2004 04-S85887 December 16, 2003 March 1, 2004 04-S86165 January 29, 2004 April 14, 2004 04-S86296 January 30, 2004 April 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86336 February 23, 2004 April 9, 2004 04-S86911 March 8, 2004 June 18, 2004 04-S000624S June 21, 2004 July 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88056 July 26, 2004 September 14, 2004 04-S88106 July 12, 2004 September 10, 2004 04-S88158 July 22, 2004 September 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.txt
  • for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Horizon may pursue any collection against Complainants for those charges. APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86217 02/02/04 04/21/04 Sprint 04-S86271 12/11/04 04/27/04 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86832 04/13/04 08/20/04 Verizon 04-S86982 04/27/04 07/02/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.txt
  • COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 04-S86993 04/27/04 06/10/04 04-S87325 04/27/04 07/02/04 04-S87696 05/26/04 08/04/04 04-S87400 05/26/04 08/04/04 04-S87827 06/28/04 08/13/04 04-S87923 06/28/04 08/13/04 04-S87319 04/05/04 07/16/04 04-S87585 06/07/04 06/30/04 04-S88316 08/24/04 10/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.txt
  • after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86421, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.txt
  • the unauthorized change occurred and neither Qwest nor Tel West may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86281, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Aire Spring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86087, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nationwide IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86943, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000559S, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.txt
  • unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0061848S, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86418, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.txt
  • the unauthorized change occurred and neither MCI nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86576 filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.txt
  • the unauthorized change occurred and neither BellSouth nor LecStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86611, filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.txt
  • the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0082468S filed January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.txt
  • after the unauthorized change occurred and neither Primus nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86219, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86615, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86785, filed March 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.txt
  • by Complainants against OPTICOM ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86724 04-S86970 DATE OF COMPLAINT 04/22/04 04/28/04 DATE OF CARRIER RESPONSE 05/26/04 06/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88078 August 4, 2004 October 5, 2004 04-I0095415S February 27, 2004 October 11, 2004 04-I0105468S April 19, 2004 October 11, 2004 04-I0111640S May 20, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000637S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.txt
  • CARRIER RESPONSE 04-S86378 March 1, 2004 April 26, 2004 04-S87464 April 1, 2004 August 9, 2004 04-S87995 June 3, 2004 October 5, 2004 04-S88105 July 14, 2004 October 6, 2004 04-S88177 August 9, 2004 October 6, 2004 04-I0109479S May 17, 2004 October 6, 2004 04-I0109842S April 15, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000699S, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.txt
  • after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88396, filed August 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88428, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.txt
  • CARRIER RESPONSE 04-S88115 August 4, 2004 October 8, 2004 04-S88284 August 27, 2004 October 8, 2004 04-S88426 August 17, 2004 October 8, 2004 04-S88431 September 13, 2004 October 8, 2004 04-S88433 September 13, 2004 October 8, 2004 04-I0111778S June 7, 2004 October 8, 2004 04-I0112951S March 30, 2004 October 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86609 March 25, 2004 May 12, 2004 04-S86979 May 5, 2004 July 13, 2004 04-S88220 August 12, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88214 August 16, 2004 October 4, 2004 04-S88366 September 7, 2004 October 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87162, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88205, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.txt
  • OF CARRIER RESPONSE 04-S87626 May 5, 2004 August 16, 2004 04-S87792 February 23, 2004 July 28, 2004 04-S88012 July 13, 2004 August 18, 2004 04-S88053 July 8, 2004 August 26, 2004 04-S88062 May 17, 2004 September 2, 2004 04-S88084 July 26, 2004 August 26, 2004 04-S88157 July 26,2004 September 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87715 04-S87722 04-S87731 04-S87777 DATE OF COMPLAINT June 21, 2004 June 21, 2004 June 25, 2004 June 22, 2004 DATE OF CARRIER RESPONSE August 4, 2004 August 16, 2004 August 12, 2004 July 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87385 04-S87396 04-S87445 04-S88133 DATE OF COMPLAINT April 26, 2004 May 26, 2004 June 2, 2004 August 9, 2004 DATE OF CARRIER RESPONSE July 2, 2004 July 8, 2004 July 15, 2004 September 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.txt
  • 23, 2004 04-S88066 July 26, 2004 September 9, 2004 04-S88068 July 26, 2004 September 15, 2004 04-S88089 July 28, 2004 September 9, 2004 04-S88159 July 27, 2004 September 17, 2004 04-S88194 August 13, 2004 September 16, 2004 04-S88261 July 19, 2004 September 24, 2004 04-S88305 August 19, 2004 September 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.txt
  • 02/09/04 04/21/04 Verizon 04-S86685 04/08/04 05/13/04 Verizon 04-S86904 04/30/04 06/03/04 SBC 04-S86969 04/08/04 05/27/04 Sprint 04-S86880 04/30/04 06/27/04 Verizon 04-S87093 04/26/4 06/23/04 Verizon 04-S87485 06/25/04 07/19/04 Airespring Global Fibernet 04-S87635 06/21/04 07/27/04 SBC 04-S87678 06/14/04 07/28/04 Empire One 04-S87783 06/25/04 07/27/04 MCI 04-S88129 08/09/04 09/16/04 MCI 04-I0109662S 05/19/04 09/21/04 Amerivision Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.txt
  • 23, 2004 04-S87818 June 23, 2004 August 16, 2004 04-S87842 June 30, 2004 August 4, 2004 04-S87845 April 8, 2004 August 26, 2004 04-S87872 June 29, 2004 August 23, 2004 04-S87885 June 29, 2004 August 23, 2004 04-S87925 June 24, 2004 August 26, 2004 04-S87942 July 15, 2004 August 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.txt
  • the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87548, filed June 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87070, filed April 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87345, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.txt
  • 11, 2003 03-S83881 March 10, 2003 November 5, 2003 03-S83882 May 10, 2003 August 1, 2003 03-S83940 May 21, 2003 September 5, 2003 03-S83957 May 13, 2003 August 8, 2003 03-S83963 April 22, 2003 August 15, 2003 03-S83969 May 20, 2003 July 11, 2003 03-S83973 May 7, 2003 July 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.txt
  • 10, 2003 03-S84585 August 1, 2003 September 26, 2003 03-S84586 August 13, 2003 October 31, 2003 03-S84589 July 31, 2003 October 10, 2003 03-S84601 August 6, 2003 October 21, 2003 03-S84688 August 6, 2003 September 26, 2003 03-S84730 August 7, 2003 October 3, 2003 03-S84763 August 6, 2003 October 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.txt
  • 6, 2004 03-S85395 October 27, 2003 December 19, 2003 03-S85434 October 17, 2003 December 19, 2003 03-S85487 November 5, 2003 January 23, 2004 03-S85489 October 28, 2003 January 6, 2004 03-S85515 October 28, 2003 December 19, 2003 03-S85516 October 30, 2003 March 2, 2004 03-S85654 November 4, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.txt
  • 10, 2003 03-I0049894S July 14, 2003 September 22, 2003 03-I0051130S July 22, 2003 October 10, 2003 03-I0055303S August 25, 2003 February 4, 2004 03-I0055435S August 27, 2003 February 4, 2004 03-I0055673S August 19, 2003 November 7, 2003 03-S000230S August 1, 2003 October 10, 2003 03-S000232S August 5, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.txt
  • 5, 2004 04-S85972 December 11, 2003 February 202, 2004 04-S85987 January 13, 2004 March 5, 2004 04-S86030 January 21, 2004 March 5, 2004 04-S86036 January 22, 2004 March 5, 2004 04-S86042 January 20, 2004 March 5, 2004 04-S86091 January 29, 2004 March 12, 2004 04-S86112 January 29, 2004 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.txt
  • 4, 2004 04-S86712 February 23, 2004 May 28, 2004 04-S86717 February 18, 2004 May 14, 2004 04-S86726 April 12, 2004 June 21, 2004 04-S86732 April 12, 2004 June 29, 2004 04-S86738 April 22, 2004 June 2, 2004 04-S86760 February 19, 2004 June 4, 2004 04-S86769 February 23, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.txt
  • unauthorized change occurred and BellSouth nor Lightyear Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86148, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.txt
  • and AT&T nor OneLink Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85908, filed March 10, 2003 January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86089, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85901 December 10, 2003 March 3, 2004 04-S85994 December 30, 2003 March 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86134, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000453S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86177, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87391, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.txt
  • 13, 2004 04-S87143 May 17, 2004 July 2, 2004 04-S87149 May 18, 2004 July 21, 2004 04-S87171 April 1, 2004 June 25, 2004 04-S87183 May 10, 2004 August 30, 2004 04-S87203 March 23, 2004 June 25, 2004 04-S87219 May 18, 2004 July 16, 2004 04-S87241 May 26, 2004 June 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88254, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86081 January 29, 2004 March 5, 2004 04-S86845 April 2, 2004 July 14, 2004 04-S86854 March 25, 2004 May 21, 2004 04-S87822 June 23, 2004 August 6, 2004 04-S88113 July 16, 2004 August 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86332 February 2, 2004 April 2, 2004 04-S86954 March 29, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86182, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86234, filed January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86289, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.txt
  • the unauthorized change occurred and neither Verizon nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86300, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86355, filed March 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86376, filed February 27, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NET IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86510, filed February 11, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Williams IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86455, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Access IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86111, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86946 03/31/04 06/07/04 Verizon 04-S86859 03/30/04 06/17/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.txt
  • the unauthorized change occurred and neither Qwest nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86499 filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tralee IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000714S, filed August 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ridley IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86710, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.txt
  • occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86774 filed April 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against New Rochelle ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87347 04-S88151 DATE OF COMPLAINT 03/30/04 07/28/04 DATE OF CARRIER RESPONSE 09/08/04 09/15/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S000283S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.txt
  • 16, 2003 03-S83163 March 21, 2003 June 6, 2003 03-S83318 March 18, 2003 August 15, 2003 03-S83325 March 31, 2003 May 23, 2003 03-S83367 April 11, 2003 June 6, 2003 03-S83428 April 10, 2003 June 6, 2003 03-S83506 April 3, 2003 June 6, 2003 03-S83531 April 14, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79408 July 18, 2002 April 23, 2003 03-S83851 March 26, 2003 November 5, 2003 03-S84932 August 25, 2003 February 4, 2004 03-S85428 October 28, 2003 December 19, 2003 04-S87044 May 3, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.txt
  • 4, 2004 03-I0055391S August 26, 2003 February 4, 2004 04-S86236 February 16, 2004 May 14, 2004 04-S86459 March 16, 2004 April 23, 2004 04-S87139 May 10, 2004 July 29, 2004 04-S87205 April 16, 2004 July 23, 2004 04-S87442 May 26, 2004 August 5, 2004 04-S87681 June 4, 2004 July 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.txt
  • 26, 2004 03-I0043479S May 28, 2003 September 12, 2003 03-I0048665S July 9, 2003 February 4, 2004 03-I0048798S July 7, 2003 September 19, 2003 03-I0052834S August 4, 2003 October 3, 2003 03-I0058213S September 16, 2003 February 4, 2004 03-I0062791S October 6, 2003 December 23, 2003 03-I0068647S October 24, 2003 February 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comtech IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85678, filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Matrix IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86058,filed September 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.txt
  • after the unauthorized change occurred and AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86257 filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.txt
  • after the unauthorized change occurred and neither SBC nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86991, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87055 04/16/04 06/02/04 Southwestern Bell 04-S88389 09/04/04 09/23/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.txt
  • unauthorized change occurred and neither AT&T nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86554, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.txt
  • 06/14/04 08/04/04 Sprint 04-S87732 06/14/04 08/08/04 AT&T 04-S87648 06/23/04 08/04/04 AT&T 04-S87683 06/07/04 08/04/04 MCI 04-S87773 06/14/04 07/19/04 Verizon 04-S87819 06/02/04 08/04/04 SBC 04-S87831 07/06/04 08/04/04 SBC 04-S87907 07/07/04 08/23/04 SBC 04-S87857 06/29/04 08/13/04 MCI 04-S87948 07/20/04 08/23/04 AT&T 04-S88023 07/09/04 08/23/04 MCI 04-S000618S 06/07/04 07/13/04 AT&T 04-S000646S 06/21/04 07/14/04 Globcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86401, filed March 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S87362 May 24, 2004 July 8, 2004 04-I0115394S July 27, 2004 September 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.txt
  • 2, 2004 04-S88289 August 17, 2004 September 28, 2004 04-S88291 August 16, 2004 September 21, 2004 04-S88300 August 13, 2004 September 24, 2004 04-S88310 August 24, 2004 September 27, 2004 04-S88311 August 24, 2004 September 27, 2004 04-S88318 August 9, 2004 September 28, 2004 04-S88358 September 7, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Ivantage IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85897, filed December 12, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85921, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.txt
  • change occurred and neither Sprint nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86040, filed January 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86032, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.txt
  • the complaints filed by Complainants against Legent ARE GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86075 January 15, 2004 March 15, 2004 04-S86129 January 29, 2004 March 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.txt
  • after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86107, filed January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.txt
  • neither Southwestern Bell Telephone Company nor Global Teldata, Inc. may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86488, filed February 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.txt
  • the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87043, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86996 04-S87129 04-S87303 04-S88080 04-S88155 DATE OF COMPLAINT 05/04/04 05/14/04 05/10/04 07/29/04 07/17/04 DATE OF CARRIER RESPONSE 06/07/04 07/22/04 09/23/04 09/27/04 09/27/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87148 05/17/04 05/11/04 SBC 04-S87371 15/17/04 07/01/04 MCI, Inc. 04-S87863 06/07/04 08/05/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87386 04-S87619 04-S87825 04-S87906 04-S87941 04-S88315 04-S000705S DATE OF COMPLAINT 05/11/04 06/14/04 06/18/04 07/06/04 07/19/04 08/28/04 08/12/04 DATE OF CARRIER RESPONSE 07/07/04 07/07/04 08/17/04 08/05/04 08/25/04 10/19/04 09/17/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85847, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86426 March 15, 2004 April 23, 2004 04-S88217 August 16, 2004 October 14, 2004 04-I0114528S April 30, 2004 October 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.txt
  • 16, 2004 04-S87694 May 17, 2004 August 13, 2004 04-S87713 June 16, 2004 July 17, 2004 04-S87764 June 29, 2004 August 6, 2004 04-S87821 June 14, 2004 August 25, 2004 04-S87828 July 6, 2004 August 6, 2004 04-S87829 March 29, 2004 August 17, 2004 04-S87833 February 23, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.txt
  • 17, 2004 04-S88097 August 9, 2004 September 17, 2004 04-S88109 July 8, 2004 September 10, 2004 04-S88189 July 26, 2004 October 8, 2004 04-S88197 August 6, 2004 September 24, 2004 04-S88204 August 9, 2004 September 24, 2004 04-S88247 August 19, 2004 September 24, 2004 04-S88270 August 23, 2004 September 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87938, filed July 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000500S, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87293 May 20, 2004 July 29, 2004 04-S87431 June 1, 2004 March 3, 2004 04-S87593 May 28, 2004 August 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86265 January 28, 2004 April 5, 2004 04-S87117 May 4, 2004 July 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86305 February 19, 2004 April 8, 2004 04-S86329 February 18, 2004 April 8, 2004 04-S86335 February 24, 2004 April 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88295, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87277, filed May 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.txt
  • occurred and neither Complainant's authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87032, filed April1 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.txt
  • change occurred and neither Complainant's authorized carrier nor SGC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86912, filed April 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.txt
  • the unauthorized change occurred and neither Verizon nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86641, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.txt
  • telephone bills issued from Qwest to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87220, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.txt
  • 05/06/04 04/09/04 05/18/04 06/18/04 06/22/04 05/12/04 07/20/04 07/12/04 07/19/04 07/27/04 08/04/04 09/04/04 09/01/04 08/25/04 08/24/04 DATE OF CARRIER RESPONSE 07/14/04 07/07/04 07/14 04 07/23/04 07/28/04 07/27/04 08/11/04 07/23/04 08/31/04 08/03/04 08/18/04 08/23/04 08/25/04 08/24/04 09/17/04 09/17/04 10/20/04 10/14/04 10/14/04 INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 04-I010038S 03/26/04 07/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86987 04/08/04 06/18/04 Empire One 04-S88486 09/30/04 10/25/04 Master Call See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0098254S 05/07/04 07/05/04 Sprint 04-S86123 01/30/04 06/10/04 AT&T 04-S87140 05/17/04 06/16/04 SBC 04-S87154 05/15/04 06/16/04 Verizon 04-S87321 04/27/04 07/05/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86654 02/17/04 08/25/05 Verizon. 04-S86755 03/08/04 07/20/04 Verizon 04-S87095 04/22/04 07/13/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Excel ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86741 04-I0106173S DATE OF COMPLAINT 02/25/04 07/19/04 DATE OF CARRIER RESPONSE 05/11/04 09/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86577 03/30/04 05/24/04 04-S86626 04/11/04 05/24/04 04-S86975 04/28/04 06/25/04 04-S87387 05/06/04 07/16/04 04-S87952 07/21/04 08/25/04 04-S88077 08/03/04 0907/04 04-S88114 05/04/04 09/22/04 04-I0105650S 04/26/04 10/06/04 04-S000541S 04/15/04 05/24/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.txt
  • Complaints filed by Complainants against BNLD ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86695 04-S87634 04-S87674 04-S88201 04-S000622S DATE OF COMPLAINT 04/19/04 06/21/04 06/17/04 07/28/04 06/21/04 DATE OF CARRIER RESPONSE 07/20/04 08/04/04 08/04/04 09/10/04 08/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86580, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86320, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0068828S, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0073652S, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84491, July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85684, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0071991S November 17, 2003 April 14, 2004 04-S87283 May 24, 2004 July 16, 2004 04-S87356 May 24, 2004 July 29, 2004 04-I0102306S January 30, 2004 August 6, 2004 04-S000458S February 19, 2004 April 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0073993S November 12, 2003 February 18, 2004 04-S86882 April 8, 2004 July 26, 2004 04-S87520 March 3, 2004 September 8, 2004 04-S000626S June 21, 2004 August 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.txt
  • 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 03-S85309 10/06/03 02/03/04 ACN Communications 03-S000313S 10/06/03 07/20/04 AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85591 November 14, 2003 January 22, 2004 04-S87807 July 1, 2004 August 18, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.txt
  • against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85536, filed November 13, 2003. Informal Complaint No. IC 03-I0077441S is a duplicate of Informal Complaint No. IC 03-S85536. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0071748S, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.txt
  • 15, 2004 04-I0105086S April 6, 2004 September 15, 2004 04-I0109836S May 24, 2004 September 13, 2004 04-I0103460S May 3, 2004 September 23, 2004 04-I0112885S April 26, 2004 October 28, 2004 04-I0111704S May 11, 2004 September 16, 2004 04-I0112180S June 2, 2004 October 15, 2004 04-I110507S March 15, 2004 October 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West communications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86843, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S88365 04-S88443 04-I0095433S DATE OF COMPLAINT July 13, 2004 September 13, 2004 February 5, 2004 DATE OF CARRIER RESPONSE October 20, 2004 October 22, 2004 June 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86703 February 17, 2004 June 2, 2004 04-S86778 March 26, 2004 June 8, 2004 04-S87107 April 26, 2004 June 8, 2004 04-S87395 March 23, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87724, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.txt
  • days after the unauthorized change occurred Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87704, filed June 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.txt
  • CARRIER RESPONSE 04-S86117 January 29, 2004 March 17, 2004 04-S86273 January 29, 2004 March 9, 2004 04-S86464 March 17, 2004 April 22, 2004 04-S86475 March 11, 2004 April 19, 2004 04-S86662 April 12, 2004 May 24, 2004 04-S86972 March 15, 2004 September 16, 2004 04-S87265 March 22, 2004 July 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.txt
  • 15, 2004 04-I0103082S June 2, 2004 September 20, 2004 04-I0111047S May 20, 2004 September 23, 2004 04-I0114491S May 27, 2004 November 8, 2004 04-I0123562S August 17, 2004 November 10, 2004 04-I0124200S August 17, 2004 November 10, 2004 04-S000504S March 15, 2004 April 22, 2004 04-S000605S June 1, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.txt
  • unauthorized change occurred and Working Assets nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87856, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86331 February 9, 2004 March 17, 2004 04-S86767 March 5, 2004 June 3, 2004 04-S87193 May 7, 2004 June 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86672 April 8, 2004 May 13, 2004 04-S87094 April 7, 2004 June 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.txt
  • filed by Complainants against BBG Communications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86698 April 16, 2004 June 21, 2004 04-S86865 April 27, 2004 June 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.txt
  • and neither KISS Long Distance nor V-3 Global, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86808, filed March 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S871341 filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86678, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86801 04-S87955 04-S88007 04-S88021 04-S000518S DATE OF COMPLAINT March 26, 2004 July 14, 2004 July 12, 2004 July 20, 2004 March 23, 2004 DATE OF CARRIER RESPONSE June 14, 2004 August 26, 2004 August 19, 2004 August 27, 2004 April 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.txt
  • after the unauthorized change occurred Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86762, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.txt
  • the unauthorized change occurred and neither WDT nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87111, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.txt
  • days after the unauthorized change occurred and Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87454, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.txt
  • after the unauthorized change occurred and World Discount nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87922, filed July 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.txt
  • after the unauthorized change occurred and neither IDT nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87053, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.txt
  • change occurred and neither Pioneer Telephone Company nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000521S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87266, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86747 03/05/04 05/14/04 04-S87090 05/12/04 08/31/04 04-S87787 07/01/04 09/07/04 04-S87867 07/08/04 08/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VinaKom Communications IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86344, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.txt
  • and neither AT&T Communcations, Inc. nor Ameritel Arkansas, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86057, filed January 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86106, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86215, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.txt
  • neither Sprint Communications Company, L.P. nor LCR Telecommunications, LLC may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86310, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Coordinated Billing Services IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86358, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86432, filed March 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86478, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86490, filed March 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.txt
  • unauthorized change occurred and neither Ntelos nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0083893S, filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.txt
  • unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0090725S, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000389S, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CallWave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000680S, filed July 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86721, filed April 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86915, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.txt
  • change occurred and neither BellSouth Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000452S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000546S, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.txt
  • after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-G55782S filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86463, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0098905S, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G55133S, filed April 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86624 04-S87165 04-S87232 04-S88292 DATE OF COMPLAINT March 29, 2004 May 17, 2004 May 5, 2004 August 16, 2004 DATE OF CARRIER RESPONSE May 24, 2004 June 18, 2004 July 8, 2004 September 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86221 February 12, 2004 March 26, 2004 04-S86445 March 18, 2004 April 22, 2004 04-S87102 April 8, 2004 July 20, 2004 04-S87315 May 27, 2004 July 8, 2004 04-I0082652S January 5, 2004 March 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.txt
  • days after the unauthorized change occurred and neither Isterra nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88348, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87191, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.txt
  • the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88082, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86804, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86753 04-S87502 DATE OF COMPLAINT April 16, 2004 April 9, 2004 DATE OF CARRIER RESPONSE June 15, 2004 August 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.txt
  • days after the unauthorized change occurred and neither Primus nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86571, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88200, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86825 April 19, 2004 July 13, 2004 04-S86841 February 25, 2004 July 13, 2004 04-S87926 June 30, 2004 September 3, 2004 04-S88086 July 22, 2004 October 11, 2004 04-S88213 August 16, 2004 October 11, 2004 04-S88307 August 23, 2004 October 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88378 August 31, 2004 November 10, 2004 04-S88418 August 10, 2004 November 3, 2004 04-S88496 September 13, 2004 November 15, 2004 04-S88547 September 27, 2004 November 12, 2004 04-S88608 October 13, 2004 November 12, 2004 04-I0118688S July 8, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79408 July 18, 2002 April 23, 2003 03-S83851 March 26, 2003 November 5, 2003 03-S84932 August 25, 2003 February 4, 2004 03-S85428 October 28, 2003 December 19, 2003 04-S87044 May 3, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88325 September 2, 2004 October 28, 2004 04-S88577 October 1, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.txt
  • 9, 2004 04-S88039 May 13, 2004 September 13, 2004 04-S88107 July 11, 2004 September 17, 2004 04-S88182 August 4, 2004 September 20, 2004 04-S88285 August 26, 2004 September 24, 2004 04-I0101831S February 17, 2004 August 16, 2004 04-I0109302S April 15, 2004 September 20, 2004 04-I0112919S April 21, 2004 October 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86716 April 20, 2004 June 8, 2004 04-S87164 May 17, 2004 July 29, 2004 04-S88022 July 19, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0114520S, filed May 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.txt
  • 10, 2004 04-I0112867S April 26, 2004 September 24, 2004 04-I0113092S June 16, 2004 November 5, 2004 04-I0123131S August 17, 2004 November 5, 2004 04-S000420S January 21, 2004 March 5, 2004 04-S000493S March 9, 2004 April 16, 2004 04-S000601S May 27, 2004 August 17, 2004 04-S000644S June 24, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.txt
  • 16, 2004 04-S87689 June 14, 2004 August 12, 2004 04-S87934 July 19, 2004 September 7, 2004 04-S88341 August 30, 2004 October 20, 2004 04-S88372 September 1, 2004 November 3, 2004 04-I0104344S February 25, 2004 September 21, 2004 04-I0107720S June 14, 2004 September 24, 2004 04-W7505179S January 2, 2004 February 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85034, filed September 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0072306S, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86031, filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Southwestern Bell Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86198, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86100, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86053, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86059, filed November 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000679S 07/13/04 09/27/04 04-S88017 07/12/04 09/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.txt
  • by Complainants against WilTel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86844 04-S87267 DATE OF COMPLAINT 03/25/04 02/27/04 DATE OF CARRIER RESPONSE 05/27/04 07/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.txt
  • Dog ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86781 04-S87244 DATE OF COMPLAINT 03/04/04 04/13/04 DATE OF CARRIER RESPONSE 06/02/04 07/19/04 04-S87527 06/04/04 07/26/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86870 04-S87660 03/03/04 06/14/04 12/07/04 08/18/04 04-S87823 06/20/04 08/18/04 04-S87880 06/29/04 08/19/04 04-S87972 07/26/04 09/29/04 04-S87980 07/13/04 09/29/04 04-S88004 07/12/04 08/18/04 04-S88028 07/19/04 08/18/04 04-S88153 07/26/04 09/29/04 04-S88314 08/12/04 10/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.txt
  • 03-S82822 03/04/03 04/15/03 03-S84432 07/08/03 09/11/03 03-S84481 07/18/03 09/03/03 03-S84566 07/22/03 10/28/03 03-S84737 08/12/03 09/23/03 03-S84842 08/21/03 10/03/03 04-S84846 04/22/03 09/25/03 03-S84847 09/19/03 10/03/03 03-S85085 09/23/03 11/14/03 03-S85130 09/25/03 11/02/03 03-S85353 10/22/03 12/08/03 03-S85393 10/29/03 02/05/04 03-S85431 10/29/03 12/03/03 03-S83817 05/05/03 08/31/04 03-S85492 11/03/03 02/05/04 03-S85493 11/03/03 02/05/04 03-S85540 11/13/03 03/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.txt
  • the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86601, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86295, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000392S, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85910, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85970, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86481, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86377 March 9, 2004 April 8, 2004 04-S86428 March 15, 2004 April 14, 2004 04-S86471 March 22, 2004 April 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.txt
  • 28, 2004 03-S83164 March 24, 2003 June 13, 2003 03-S83173 March 27, 2003 July 29, 2003 03-S83311 March 25, 2003 July 29, 2003 03-S84365 July 9, 2003 December 3, 2003 03-S84404 July 14, 2003 November 26, 2003 03-S84960 September 8, 2003 January 28, 2004 03-S85056 September 18, 2003 January 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.txt
  • the unauthorized change occurred and neither MCI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84130, filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.txt
  • change occurred and neither Global Crossing nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86306, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85900, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86276, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.txt
  • after the unauthorized change occurred and Verizon nor ANL may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86505, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Access Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056599S, filed Septembr 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.txt
  • change occurred and neither authorized carrier nor Cierra Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76318, filed April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Allegiance Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82130, filed December 21, 2002. IC 03-S82132 is a duplicate of IC 03-S82130. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85396, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ARBOS Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73096, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against universal Broadband Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80379, received September 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.txt
  • the unauthorized change occurred and NALD nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87198, filed May 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85435, filed October 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S84981 September 18, 2003 December 4, 2003 Verizon 03-S85545 November 13, 2003 February 5, 2004 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.txt
  • AT&T Corp. 04-S86664 April 12, 2004 July 20, 2004 Working Assets 04-S86994 March 8, 2004 June 3, 2004 Verizon 04-S87088 March 11, 2004 July 7, 2004 MCI 04-S87384 May 13, 2004 July 22, 2004 Qwest 04-S87196 May 3, 2004 July 7, 2004 Verizon 04-I0101938S April 12, 2004 July 29, 2004 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.txt
  • the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87076, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.txt
  • the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000537S, filed April 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.txt
  • 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 04-S87467 06/03/04 07/30/04 Southwestern Bell 04-S87499 06/11/04 07/23/04 Working Assets See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.txt
  • 11/05/03 01/27/04 03-S85716 10/09/03 01/27/04 03-S85728 12/04/03 05/12/04 03-S85844 12/16/03 02/22/04 03-S85850 12/11/03 03/13/04 04-S86116 01/29/04 04/07/04 04-S86328 01/30/04 05/10/04 04-S86541 02/09/04 05/17/04 04-S86545 02/04/04 07/07/04 04-S86564 03/03/04 07/13/04 04-S86706 03/23/04 07/22/04 04-S86779 02/23/04 07/01/04 INFORMAL COMPLAINT NUMBER 04-S87087 DATE OF COMPLAINT 03/10/04 DATE OF CARRIER RESPONSE 07/07/04 04-S87105 04/07/04 07/07/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86168, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88035, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88226, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87824 June 28, 2004 September 3, 2004 04-I0081925S December 30, 2003 March 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88400, filed August 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.txt
  • CARRIER RESPONSE 04-S88531 September 27, 2004 November 24, 2004 04-S88540 October 4, 2004 November 19, 2004 04-S88551 October 5, 2004 November 22, 2004 04-S88648 October 20, 2004 November 19, 2004 04-I0110438S April 7, 2004 November 24, 2004 04-I0116738S June 8, 2004 November 19, 2004 04-I0118373S July 6, 2004 November 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88656 October 28, 2004 December 6, 2004 04-I0123976S May 3, 2004 December 8, 2004 04-I0132557S August 16, 2004 December 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88613, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88572 September 20, 2004 December 2, 2004 04-S88647 October 18, 2004 December 3, 2004 04-I0111231S April 7, 2004 December 8, 2004 04-I0126177S September 14, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86570 March 2, 2004 May 14, 2004 04-S86985 March 9, 2004 August 25, 2004 04-S87346 May 24, 2004 July 30, 2004 04-S88088 July 30, 2004 September 10, 2004 04-S88093 July 26, 2004 August 27, 2004 04-S88122 July 28, 2004 September 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88479 September 22, 2004 November 15, 2004 04-S000730S September 27, 2004 November 12, 2004 04-I0116724S June 2, 2004 November 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88271, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88527 September 23, 2004 November 17, 2004 04-S88624 October 27, 2004 December 3, 2004 04-I0119180S March 23, 2004 November 18, 2004 04-I0124796S November 9, 2004 November 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84142, filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3993A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87381, filed April 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86356, filed March 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86439, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86921 March 15, 2004 July 7, 2004 04-S86942 March 9, 2004 June 2, 2004 04-S86948 April 14, 2004 June 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87042, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83439, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84878, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.txt
  • change occurred and neither AT&T Corporation nor Adelphia Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87534, filed April 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.txt
  • change occurred and neither AT&T Communcations, Inc. nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87343, filed May 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86492 February 10, 2004 April 14, 2004 04-S86511 March 29, 2004 April 26, 2004 04-S86533 February 11, 2004 April 26, 2004 04-S86555 March 1, 2004 April 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CTS Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86153, filed January 29, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86613 01/15/04 07/26/04 Verizon 04-S87262 04/05/04 08/24/04 Verizon 04-S87392 04/19/04 09/03/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.txt
  • 29, 2004 04-S88329 August 27, 2004 November 17, 2004 04-S88446 September 15, 2004 November 17, 2004 04-S88509 September 23, 2004 December 3, 2004 04-S000725S September 21, 2004 November 23, 2004 04-I0105549S May 3, 2004 November 30, 2004 04-I0117219S May 24, 2004 November 23, 2004 04-I0120861S July 1, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83856, filed April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.txt
  • issued from Buyers United, Inc. to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86720, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.txt
  • entitled to absolution for the Corporation nor Broadwing Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0115373S, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.txt
  • and Southwestern Bell Telephone Company nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86967, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against KTNT Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86606, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.txt
  • 4, 2004 04-S87086 April 27, 2004 June 14, 2004 04-S87184 May 11, 2004 June 15, 2004 04-S87186 April 22, 2004 June 8, 2004 04-S87221 April 13, 2004 June 30, 2004 04-S87296 May 17, 2004 June 28, 2004 04-S87297 March 22, 2004 June 28, 2004 04-S000421S January 21, 2004 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.txt
  • the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84854 filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82579 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84696, filed August 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.txt
  • the unauthorized change occurred and neither WorldCom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84591 filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85054, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81403, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.txt
  • change occurred and neither their authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85583, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IQ IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83796, filed April 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85219 September 26, 2003 January 21, 2004 03-S85533 November 17, 2003 January 23, 2004 03-S85622 November 18, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0070379S, October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.txt
  • 29, 2003 03-S84397 June 25, 2003 September 12, 2003 03-S84552 July 22, 2003 October 31, 2003 03-S84692 July 30, 2003 October 10, 2003 03-S84771 August 15, 2003 October 31, 2003 03-S84851 August 19, 2003 December 3, 2003 03-S84858 August 27, 2003 October 24, 2003 03-I0026506 January 20, 2003 August 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0020355S, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85127, September 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S000202S July 15, 2003 January 23, 2004 03-W6923621S October 9, 2003 January 23, 2004 03-S85057 September 16, 2003 December 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83362 March 27, 2003 June 13, 2003 03-S85191 September 26, 2003 January 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85369 October 16, 2003 February 9, 2004 03-S85506 July 14, 2003 December 19, 2003 03-S85756 December 2, 2003 February 6, 2004 03-I0055414S August 26, 2003 February 4, 2004 03-I0059273S September 25, 2003 February 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85630 November 19, 2003 January 23, 2004 03-S85720 November 12, 2003 January 16, 2004 03-S85744 November 4, 2003 January 30, 2004 03-S85820 December 10, 2003 January 30, 2004 03-I0072422S October 21, 2003 January 19, 2004 03-I0075632S October 28, 2003 January 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056283S, October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76973, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77174, May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71485, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55313 May 21, 2001 August 2, 2001 01-S58536 July 17, 2001 October 15, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72891, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-483A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83898, November 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.txt
  • against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77438 James Quincy June 7, 2002 January 7, 2003 02-S82052 Jeff Marcum September 20, 2002 February 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80500 Stanely Bates September 11, 2003 January 10, 2003 02-S81518 Ann Diver November 4, 2003 November 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71635, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 03-S84012, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81885, September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79039, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70805, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64336 Patricia Murphy September 12, 2001 November 15, 2001 01-S64384 MerlineRufledt August 24, 2001 November 23, 2001 02-S67986 Dennis Cieslak February 21, 2002 April 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82179, December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64686, September 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82577, April 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.txt
  • December 13, 2002 02-S80148 Tommie Hodges o/b/o Anna Williams August 15, 2002 December 30, 2002 02-S80590 Prasad Bhatt September 13, 2002 November 14, 2003 03-S82122 Mark Aylward January 3, 2003 March 3, 2003 03-S82242 Kimberly Cintron December 2, 2002 March 11, 2003 03-S82354 Andrew Howard December 30, 2002 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56100 Linda Iams June 19, 2001 August 14, 2001 03-S82991 Rita Gagelman March 3, 2003 April 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S44278, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.txt
  • September 4, 2002 January 7, 2003 02-S79607 Kevin Tobin July 5, 2002 January 7, 2003 02-S79742 Kimberly Clayton July 30, 2002 December 30, 2002 03-I0029517 Kelly Prifti February 24, 2003 June 6, 2003 03-I0051932S Arline Ulmer July 31, 2003 November 6, 2003 03-I0056161S Martin Bernal September 3, 2003 October 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.txt
  • 20, 2003 03-S83913 May 12, 2003 August 1, 2003 03-S83967 May 13, 2003 August 1, 2003 03-S84000 May 13, 2003 August 1, 2003 03-S84089 June 2, 2003 September 15, 2003 03-S84992 September 3, 2003 November 4, 2003 03-S85131 September 30, 2003 December 1, 2003 03-S85247 October 2, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76405, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ess.com IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82611, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84896, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85020 09/08/03 10/27/03 AT&T 03-I0057696S 09/08/03 11/11/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Private IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81623, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85432, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NBWC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82267, December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057185S, September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.txt
  • the unauthorized change occurred and neither CenturyTel nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84526 filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82708, January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81978, January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84841 09/19/03 12/11/03 Southwestern Bell 03-S84990 09/29/03 12/11/03 03-S85132 09/29/03 01/14/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85055 09/11/03 01/27/04 AT&T 03-S85058 09/23/03 10/24/03 Southwestern Bell Telephone See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0055103S 08/22/03 10/28/03 Sprint 03-S84361 07/02/03 08/27/03 VarTec 03-S85460 10/27/03 12/13/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.txt
  • the unauthorized change occurred and neither Verizon nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82755 filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85307 10/15/03 01/13/04 NTelos 03-S85471 11/03/03 12/23/03 Sprint 03-S85640 11/12/03 12/23/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.txt
  • 06/29/03 AT&T 02-S71012 03/28/02 06/30/02 AT&T 02-S77197 06/05/02 07/23/03 AT&T 02-S77360 04/30/02 07/02/03 AT&T 02-S79238 06/27/02 07/02/03 Sprint 02-S79793 08/15/02 07/02/03 None 02-S80024 07/30/02 11/14/02 CTI 02-S80669 08/26/02 07/2/03 AT&T 02-S81161 10/23/02 12/19/02 AT&T 03-S81816 09/30/02 04/10/03 Southwestern Bell 03-S82521 08/08/02 04/03/03 AT&T 03-S82648 07/16/02 05/02/03 Vartec 03-I0024163 01/21/03 06/29/03 WebNet See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOL IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81656, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.txt
  • 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 03-S84067 03-S84320 May 15, 2003 June 17, 2003 June 23, 2003 July 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.txt
  • 2, 2003 December 17, 2003 January 27, 2004 January 22, 2004 January 29, 2004 February 4, 2004 November 7, 2003 December 17, 2003 03-I0068730S 03-I0068770S 03-S000337S 04-S85911 October 27, 2003 October 24, 2003 October 22, 2003 January 8, 2004 December 17, 2003 December 22, 2003 December 17, 2003 February 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.txt
  • 26, 2004 03-S85699 December 4, 2003 January 16, 2004 03-S85771 November 29, 2003 January 6, 2004 03-I0066024S September 29, 2003 January 2, 2004 03-I0066524S October 10, 2003 January 7, 2004 03-I0069533S November 10, 2003 December 30, 2003 03-I0070850S December 4, 2003 January 14, 2004 03-S000376S December 4, 2003 January 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.txt
  • 20, 2002 03-S84943 August 19, 2003 October 9, 2003 03-S85500 September 23, 2003 December 10, 2003 03-S85541 November 14, 2003 December 29, 2003 03-S85691 November 25, 2003 December 19, 2003 03-I0056052S September 5, 2003 October 21, 2003 03-I0058396S September 22, 2003 December 2, 2003 03-I0067595S October 15, 2003 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S70272 02-S71674 02-S73594 02-S81636 03-I0029490 DATE OF COMPLAINT March 18, 2002 February 25, 2002 May 8, 2002 November 13, 2002 February 13, 2003 DATE OF CARRIER RESPONSE May 17, 2002 July 3, 2002 July 1, 2002 January 2, 2003 May 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.txt
  • 10, 2003 03-S84208 June 12, 2003 July 21, 2003 03-S84980 September 18, 2003 October 23, 2003 03-S84748 August 19, 2003 September 29, 2003 03-S85334 October 20, 2003 December 15, 2003 03-S85710 November 5, 2003 January 2, 2004 03-I0059253S October 3, 2003 December 18, 2003 03-I006+2380S October 3, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.txt
  • change occurred and neither Worldcom nor American Telecommunications Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0067287S, filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.txt
  • change occurred and neither Worldcom nor Total Call International, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84041, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.txt
  • unauthorized change occurred and neither Verizon nor Vartec Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84041, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.txt
  • Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-S85209 October 6, 2003 December 31, 2003 WilTel Communications 03-S85242 October 16, 2003 December 31, 2003 WilTel Communications 03-I0058617S September 23, 2003 December 31, 2003 WilTel Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85784, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.txt
  • unauthorized change occurred and neither Sprint nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84903, filed August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85222, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85304, October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.txt
  • the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044889S filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024685 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67594, December 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Globalinx IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80225, July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.txt
  • the unauthorized change occurred and neither Primo nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85179 filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S852668, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058492S filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82550, filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84389 filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84945, filed August 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-564A1.txt
  • DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85063 09/16/03 12/23/03 AT&T 03-S85199 10/08/03 12/30/03 PowerNet Global 03-S85513 10/29/03 12/18/03 Verizon 03-S85585 11/13/03 12/23/03 Verizon 03-S85588 11/18/03 01/09/04 WorldCom 03-S85636 11/20/03 01/07/04 Verizon 03-S85673 11/12/03 01/15/04 Sprint 03-I0058526S 09/17/03 12/04/03 Broadwing 03-I0069631S 11/20/03 01/08/04 Sprint 03-I0072572S 11/04/03 01/13/04 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration filed by Vox is DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82710, February 6, 20034. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71441, January 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79486, July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80142, August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67607, January 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67595, January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77191, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80055 July 22, 2002 December 13, 2002 02-S80657 September 2002 January 7, 2003 02-S81889 December 10, 2002 October 24, 2003 02-S81928 December 10, 2002 February 13, 2003 03-0038334S April 16, 2003 June 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82783, October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67671, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84893, August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57171, July 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80710, October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69238, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81709, November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S781062, September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81592, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration is DENIED in part and GRANTED in part. 9. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petitions for reconsideration filed by United Systems Access Telecom, Inc. ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration filed by American Phone Services Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Americatel is DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000248S, August 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.txt
  • the complaints against Connect ARE RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70221 02-S81400 03/25/02 10/24/02 12/08/03 01/05/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.txt
  • any telephone bills issued from NCT to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85683 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0022373, January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84218, June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.txt
  • after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84715 filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.txt
  • after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85521 filed October 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85822, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.txt
  • after the unauthorized change occurred and neither Southwestern Bell nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79788, July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.txt
  • the unauthorized change occurred and neither Verizon nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84112 filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85739, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.txt
  • this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79491 02-S81197 07/15/02 10/16/02 10/04/02 03/10/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0010772 02-S80026 02-S80685 02-S81234 03-S82878 10/09/02 07/30/02 09/27/02 10/23/02 02/12/03 02/28/03 12/04/03 03/10/03 12/13/02 06/25/03 AT&T Qwest AT&T Excel Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.txt
  • after the unauthorized change occurred and neither Net895 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85816 filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76386, filed March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82627 filed July 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.txt
  • after the unauthorized change occurred and neither SBC nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85732 filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.txt
  • the unauthorized change occurred and neither Global Crossing nor Xspedius may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-W6715674S filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.txt
  • the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84704 filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84124, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85686 filed November 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.txt
  • after the unauthorized change occurred and neither Verizon nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84269 filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85303, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85420, filed September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S84983 03-S85535 September 12, 2003 November 12, 2003 March 1, 2004 March 1, 2004 Verizon. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82624, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.txt
  • after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85685 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-828A1.txt
  • A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0078146S 03-S85788 04-S85903 December 8, 2003 December 8, 2003 December 4, 2003 February 25, 2004 January 22, 2004 February 13, 2004 Verizon AT&T Corp. WorldCom, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.txt
  • after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84383, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.txt
  • change occurred and neither its authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85365 filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S85438 October 10, 2003 January 22, 2004 Sprint 03-S85653 November 24, 2003 January 13, 2004 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85235, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85638, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85854 filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.txt
  • after the unauthorized change occurred and neither WDT nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85764 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000170S filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.txt
  • after the unauthorized change occurred and neither Broadwing nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84185 filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.txt
  • the unauthorized change occurred and neither ComLogic, Inc. nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043270S filed May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85427 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85775, filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.txt
  • the unauthorized change occurred and neither NET nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84853 filed August 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.txt
  • after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85692 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.txt
  • after the unauthorized change occurred and neither Powercom nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85667 filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cierracom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77235 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.txt
  • after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85937 filed January 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85049, filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against RSL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79510, filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84724, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84234, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-W6801682 filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against PowerNet IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80269, August 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0048552S, July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.txt
  • after the unauthorized change occurred and neither AT&T nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0055244S, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0068559S 10/16/03 03/05/04 NTelos 03-S84834 08/20/03 10/14/03 03-S85383 10/20/03 12/10/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0079443S, December 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078787S, December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70525 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Metrocom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83670, April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82499, February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.txt
  • the unauthorized change occurred and neither Global Crossing nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074877S filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80450 received September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.txt
  • after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85292 filed October 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.txt
  • ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71565, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81916, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0002301, July 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81977, December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.txt
  • 0.361, 1.719, the complaints filed against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S85231 September 30, 2003 December 23, 2003 03-S85297 October 14, 2003 December 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0050317S, July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85430 October 29, 2002 March 8, 2004 03-S85755 December 3, 2003 March 8, 2004 03-I0075128S October 30, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.txt
  • 1.719, the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S84264 DATE OF COMPLAINT June 3, 2003 DATE OF CARRIER RESPONSE August 22, 2003 03-I0053457S August 15, 2003 September 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.txt
  • 0.141, 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 02-S81681 November 8, 2002 January 10, 2003 03-S84464 July 16, 2003 October 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84713 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-870A1.txt
  • 4, 2002 02-S72790 March 25, 2002 July 19, 2002 03-S82796 February 20, 2003 May 23, 2003 03-S84982 September 12, 2003 November 14, 2003 03-S85402 September 8, 2003 December 19, 2003 03-S85717 November 4, 2003 December 19, 2003 03-I0051418S August 1, 2003 November 14, 2003 03-I0052835S August 4, 2003 January 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.txt
  • COMPLAINT NUMBER 02-S80486 DATE OF COMPLAINT July 11, 2002 DATE OF CARRIER RESPONSE April 16, 2003 03-S83390 April 8, 2003 November 5, 2003 03-S83770 May 1, 2003 June 20, 2003 03-S84311 June 24, 2003 August 15, 2003 03-S84860 August 28, 2003 October 31, 2003 03-S85257 October 12, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.txt
  • the complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S85048 September 8, 2003 February 4, 2004 03-S85829 December 15, 2003 February 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0069803S, October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83961, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85837, December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85834 December 11, 2003 February 11, 2004 03-I0057415S September 10, 2003 January 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83675 April 23, 2003 November 5, 2003 03-S84214 June 16, 2003 August 29, 2003 03-S84486 July 15, 2003 September 19, 2003 03-I0043062S May 20, 2003 August 8, 2003 03-I0043996S May 27, 2003 August 1, 2003 03-I0049908S July 14, 2003 October 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84874, August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61118, filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77067 May 13, 2002 August 23, 2002 02-S81677 November 29, 2002 January 13, 2003 03-S84484 July 18, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.txt
  • AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-S68047 February 21, 2002 April 22, 2002 02-S81221 October 16, 2002 December 9, 2002 02-S82050 September 11, 2002 February 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.txt
  • July 10, 2002 August 19, 2002 October 3, 2002 January 13, 2003 February 26, 2003 May 22, 2003 May 29, 2003 July 29, 2003 August 28, 2003 October 1, 2003 September 18, 2003 October 29, 2003 November 18, 2003 January 6, 2004 January 16, 2004 January 26, 2004 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.txt
  • June 5, 2003 November 24, 2003 November 24, 2003 October 7, 2003 August 8, 2002 November 13, 2002 February 28, 2003 March 11, 2003 March 26, 2003 March 31, 2003 May 21, 2003 August 22, 2003 August 9, 2003 January 7, 2004 January 12, 2004 December 30, 2003 June 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.txt
  • January 23, 2003 July 17, 2003 September 8, 2003 December 22, 2003 April 1, 2003 June 27, 2003 June 25, 2003 July 25, 2003 September 22, 2003 November 28, 2003 December 26, 2003 May 12, 2003 April 8, 2003 April 18, 2003 September 9, 2003 October 28, 2003 February 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62564, June 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007162, August 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79060, July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80021, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83172, March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84904, July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.txt
  • INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S76243 June 10, 2003 December 4, 2002 03-S82379 January 27, 2003 March 10, 2003 03-S82746 February 6, 2003 June 6, 2003 03-S83364 April 1, 2003 November 19, 2003 03-S84003 June 25, 2003 August 1, 2003 03-S82168 December 19, 2002 March 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.txt
  • 04-S85968 12/16/03 07/07/04 AT&T 04-S86097 01/30/04 07/07/04 Verizon 04-S86191 01/21/04 07/07/04 MCI 04-S86736 04/16/04 07/26/04 Verizon 04-S86788 03/31/04 07/07/04 Working Assets Long Distance 04-S86791 02/26/04 08/20/04 Qwest 04-S86907 02/25/04 08/06/04 AT&T 04-S86914 03/05/04 07/19/04 Verizon 04-S86941 03/08/04 06/02/04 Verizon 04-S86977 03/09/04 06/02/04 Verizon 04-S87270 05/10/04 07/21/04 MCI 04-S000526S 03/15/04 07/20/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.txt
  • 03/10/04 08/03/04 04-S87224 05/24/04 08/03/04 04-S87256 05/14/04 07/21/04 04-S87280 03/22/04 07/21/04 04-S87316 14/23/04 08/03/04 04-S87349 03/30/04 09/16/04 04-S87403 05/03/04 08/03/04 04-S87412 04/30/04 08/03/04 04-S87424 05/17/04 08/03/04 04-S87434 04/29/04 08/03/04 04-S87455 03/23/04 07/19/04 04-S87482 06/02/04 08/13/04 INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87497 05/25/04 08/06/04 04-S88006 07/13/04 09/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.txt
  • 04/28/04 07/15/04 04-S87160 04/28/04 07/08/04 04-S87900 07/06/04 08/03/04 04-I0080509S 01/02/04 04/07/04 04-I0081021S 12/16/03 05/10/04 INFORMAL COMPLAINT NUMBER 04-I0082574S 04-I0090891S DATE OF COMPLAINT 12/29/03 01/28/04 DATE OF CARRIER RESPONSE 04/07/04 08/20/04 04-I0099582S 01/22/04 08/20/04 04-S000381S 01/06/04 04/09/04 04-S000401S 01/21/04 04/20/04 04-S000437S 02/04/04 05/10/04 04-S000472S 02/27/04 08/06/04 04-S000526S 03/15/04 07/26/04 04-S000528S 03/15/04 07/29/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.txt
  • the unauthorized change occurred and Verizon nor Total Call may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87428, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87693, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.txt
  • the unauthorized change occurred and neither Sprint nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87990, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88085, filed July 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88154, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Small Business America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88266, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88391, filed September 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88516, filed September 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.txt
  • after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88654, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88695, filed November 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88765, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.txt
  • after the unauthorized change occurred and Verizon nor Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88856, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86867, filed April 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.txt
  • after the unauthorized change occurred and neither WDT nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0101100S, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86947, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87513 filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NetOne International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0114174S, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88670 November 8, 2004 January 10, 2005 04-S88764 November 19, 2004 February 8, 2005 04-I0116911S July 19, 2004 January 5, 2005 04-I0134363S September 21, 2004 December 22, 2004 04-I0137721S September 7, 2004 January 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.txt
  • after the unauthorized change occurred and SBC nor NorVergence may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0122408S, filed July 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86642 April 7, 2004 May 10, 2004 04-S87993 April 19, 2004 September 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0123799S, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87341, filed May 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87060, filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against VarTec IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87894, filed June 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-87251, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0109418S, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Zone ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S000713S 04-S000742S 04-S88568 DATE OF COMPLAINT 08/22/04 10/18/04 10/12/04 DATE OF CARRIER RESPONSE 11/17/04 12/21/04 12/21/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against TeleDias ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87862 04-S88126 DATE OF COMPLAINT 06/23/04 07/29/04 DATE OF CARRIER RESPONSE 10/20/04 12/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Farm Bureau IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87859, filed April 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88327 09/01/04 10/13/04 APS 04-S88437 09/13/04 10/13/03 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.txt
  • change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88690, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.txt
  • the unauthorized change occurred and neither AT&T nor Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88031, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Evercom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000758S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.txt
  • unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88559, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0139658S, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88458, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1200A1.txt
  • by Complainants against BullsEye ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88557 05-S88925 DATE OF COMPLAINT 10/01/04 01/04/05 DATE OF CARRIER RESPONSE 11/01/04 01/26/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.txt
  • unauthorized change occurred and neither AT&T nor Broadwing may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0112642S, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.txt
  • the unauthorized change occurred and neither PowerNet nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88423, filed September 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.txt
  • after the unauthorized change occurred and Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88592, filed October 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.txt
  • days after the unauthorized change occurred IDT nor Voice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0110654S, filed August 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against New Rochelle IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88533, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85817, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.txt
  • unauthorized change occurred and neither Verizon nor Tele Circuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87438, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discounted IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87248, filed April 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87484, filed April 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.txt
  • change occurred and neither AT&T nor CenturyTel Solutions, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87406, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88817 11/29/04 01/31/05 04-S88847 11/26/04 01/31/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88726, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.txt
  • change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88466, filed September 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.txt
  • unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88481, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.txt
  • occurred and neither the unauthorized carrier nor Touch 1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0129375S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87194 05/04/04 10/07/04 MCI 04-S88264 08/11/04 10/01/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Tralee IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88723, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87855, filed July 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.txt
  • by Complainants against VLD ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88580 04-S88593 DATE OF COMPLAINT 10/12/04 10/20/04 DATE OF CARRIER RESPONSE 12/02/04 12/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.txt
  • after the unauthorized change occurred and McLeod nor CoreCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88395, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86663, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84441 July 8, 2003 September 12, 2003 03-S84707 August 5, 2003 October 24, 2003 03-S84765 August 11, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88136, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89120, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1224A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-I0120099S August 25, 2004 November 10, 2004 05-S89121 February 17, 2005 April 1, 2005 05-S89143 February 15, 2005 April 1, 2005 05-I0142515S September 27, 2004 April 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89083, filed February 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88667, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0142557S September 27, 2004 March 17, 2005 05-I0145724S September 9, 2004 March 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075039S, filed November 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.txt
  • 9, 2004 03-S85474 November 7, 2003 December 19, 2003 03-S85790 December 15, 2003 February 6, 2004 03-I0058601S September 16, 2003 January 30, 2004 03-I0062979S October 6, 2003 January 26, 2004 03-I0063229S October 8, 2003 January 26, 2004 04-S85906 December 4, 2003 February 16, 2004 04-S87153 March 15, 2004 August 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85983 January 5, 2004 March 8, 2004 04-S88416 September 8, 2004 November 15, 2004 04-S88554 October 4, 2004 November 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88955 January 13, 2005 February 22, 2005 05-S88911 January 18, 2005 February 9, 2005 05-S88972 January 10, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 05-S89129 February 18, 2005 April 1, 2005 05-S89174 February 11, 2005 April 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89023, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86540, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87736 June 21, 2004 August 12, 2004 05-S89108 November 22, 2004 April 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88753 November 1, 2004 February 2, 2005 04-S88823 November 22, 2004 February 2, 2005 05-S89024 January 18, 2005 March 9, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0145583S, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87756, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87639, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87133, filed April 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0125736S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88688, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87838, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87888, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88790, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeodUSA IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88768, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87178, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.txt
  • 26, 2004 04-S87039 March 9, 2004 June 11, 2004 04-S87046 March 15, 2004 July 7, 2004 04-S87061 April 6, 2004 July 1, 2004 04-S87073 April 1, 2004 July 7, 2004 04-S87075 May 5, 2004 July 7, 2004 04-S87099 May 10, 2004 July 9, 2004 04-S87173 April 1, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.txt
  • the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86635, filed March 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-129A1.txt
  • change occurred and neither AT&T nor BellSouth Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000481S, filed March 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.txt
  • 2003 December 3, 2003 03-S85306 October 16, 2003 December 3, 2003 03-S85317 October 20, 2003 December 8, 2003 03-S85559 November 12, 2003 December 22, 2003 03-S85840 December 16, 2003 February 10, 2004 03-I0075087S November 4, 2003 February 4, 2004 See Appendix A. Informal Complaint No. 03-S84296 is a duplicate of Informal Complaint No. 03-S84295. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.txt
  • 5, 2002 03-S84324 June 23, 2003 November 19, 2003 03-S84337 June 24, 2003 July 24, 2003 03-S84386 June 23, 2003 September 11, 2003 03-S84472 July 10, 2003 October 14, 2003 03-S84891 August 15, 2003 October 14, 2003 03-S84892 August 15, 2003 October 14, 2003 03-S84962 September 8, 2003 October 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88844, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88574, filed October 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88436, filed September 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.txt
  • change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88387, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88591, filed October 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88491, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87848, filed June 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88982, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89123, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89106, filed February 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0147204S, filed October 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000590S, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1382A1.txt
  • change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89021, filed October 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88413, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88841, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88643, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0121869S, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86027, filed January 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88821 May 24, 2004 February 15, 2005 04-S88832 November 3, 2004 February 8, 2005 04-S88986 January 10, 2005 April 4, 2005 05-S89093 November 23, 2004 April 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.txt
  • 8, 2005 04-S88901 December 20, 2004 February 4, 2005 04-S000557S May 3, 2004 June 30, 2004 04-S000696S August 2, 2004 August 31, 2004 05-S88958 January 10, 2005 March 4, 2005 05-S89010 January 23, 2005 April 4, 2005 05-S89025 January 18, 2005 March 21, 2005 05-I0143726S October 4, 2004 April 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87176, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.txt
  • thirty days after the unauthorized change occurred and RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88020, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88425 September 13, 2004 November 14, 2004 04-S88511 September 15, 2004 November 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.txt
  • 0.361, 1.719, the complaints filed against LCR ARE RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000516S March 23, 2004 July 14, 2005 04-S86139 January 27, 2004 April 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.txt
  • 15, 2004 04-S87974 July 16, 2004 April 14, 2005 04-I0116599S September 3, 2004 October 21, 2004 05-S89015 January 18, 2005 April 18, 2005 05-S89061 January 18, 2005 March 21, 2005 05-S89094 February 7, 2005 April 19, 2005 05-S89178 February 28, 2005 April 20, 2005 05-S89236 March 20, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86953 May 10, 2004 June 8, 2004 04-S87393 May 3, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88309 August 23, 2004 September 29, 2004 04-S88455 September 20, 2004 November 22, 2004 04-I0112877S April 26, 2004 November 24, 2004 04-I0118705S July 16, 2004 October 20, 2004 04-S000724S September 16, 2004 October 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88775, received November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0137013S, filed November 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.txt
  • the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000655S, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87439, filed May 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.txt
  • unauthorized change occurred and neither MCI nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87679, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America Online, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87905, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.txt
  • the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88320, filed August 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88412, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88639, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communications Billing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88687, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88736, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88756, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88763, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88845, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88868, filed December 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88909, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88913, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.txt
  • complaints filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000715S August 26, 2004 October 8, 2004 04-S88884 December 15, 2004 March 30, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.txt
  • 1.719, the complaints filed against Tellis, LLC ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89210 March 8, 2005 April 4, 2005 05-S89276 March 14, 2005 April 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.txt
  • the complaints filed against Qwest Communications Corp. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88983 December 27, 2004 April 18, 2005 05-S89060 January 10, 2005 March 2, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89074, January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86539, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0142053S, filed December 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.txt
  • the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141506S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.txt
  • the unauthorized change occurred and Sprint nor Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153473S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89245, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87545, filed May 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89172, filed February 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.txt
  • CARRIER RESPONSE 04-S87652 June 14, 2004 August 12, 2004 04-S88241 August 20, 2004 October 5, 2004 04-S88737 November 16, 2004 December 17, 2004 04-I0128335S August 16, 2004 December 17, 2004 04-I0140462S December 20, 2004 February 21, 2005 05-I0151495S November 23, 2004 April 1, 2005 05-S89213 March 7, 2005 April 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85044, filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.txt
  • Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87382 May 7, 2004 August 12, 2004 05-S88971 January 12, 2005 March 4, 2005 05-S89151 March 1, 2005 April 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89002, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.txt
  • change occurred and neither Sprint Long Distance nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88873, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88964, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.txt
  • 18, 2005 05-S89155 November 23, 2004 April 1, 2005 05-S89223 March 1, 2005 April 1, 2005 05-B0147026S October 20, 2004 March 18, 2005 05-B0147327S February 10, 2005 April 1, 2005 05-I0145087S September 9, 2004 March 11, 2005 05-I0149925S November 9, 2004 April 1, 2005 05-I0150211S November 22, 2004 April 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.txt
  • 25, 2004 04-S88895 October 12, 2004 February 5, 2005 05-S89047 January 31, 2005 February 7, 2005 05-S89090 February 9, 2005 March 18, 2005 05-S89095 February 4, 2005 March 17, 2005 05-S89177 February 28, 2005 May 4, 2005 05-S89255 December 10, 2004 April 15, 2005 05-S89362 March 14, 2005 April 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against GTC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88131, filed July 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89279, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88148, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89208, filed March 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.txt
  • unauthorized change occurred and neither AT&T nor Pro Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87350, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.txt
  • unauthorized change occurred and neither AT&T nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89260, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.txt
  • unauthorized change occurred and neither MCI nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88966, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89218, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88963, filed January 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89079, filed December 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88889, filed December 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88625, filed October 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.txt
  • change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88980, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89105, filed February 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.txt
  • after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000424S, filed January 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88566, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88708, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124304S, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89071, filed February 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89099, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89150, filed March 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.txt
  • change occurred and neither their authorized carrier nor Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88912, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89119, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141942S, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88942, filed December 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.txt
  • the unauthorized change occurred and neither AT&T nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88447, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88397 08/16/04 12/23/04 Mountain Net Long Distance 04-S88409 09/27/04 12/23/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88894, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88507, filed July 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.txt
  • and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88746, filed November 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88611, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.txt
  • the unauthorized change occurred and neither MCI nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86138, filed January 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.txt
  • change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89204, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89100, filed February 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0148598S, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87579 June 7, 2004 August 23, 2004 04-S88235 August 12, 2004 October 8, 2004 04-S88589 October 20, 2004 December 3, 2004 04-I0105332S May 4, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Discount Plan IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0106029S, filed February 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0148335S, filed January 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87699 June 14, 2005 August 2, 2004 04-S88179 August 2, 2004 September 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Premier Premium Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88859, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.txt
  • the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88954, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88146 August 6, 2004 January 5, 2005 04-S88552 August 25, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88973, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89046, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89166, filed February 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.txt
  • 64.1100 Definitions. 64.1110 State notification of election to administer FCC rules. 64.1120 Verification of orders for telecommunications service. 64.1130 Letter of agency form and content. 64.1140 Carrier liability for slamming. 64.1150 Procedures for resolution of unauthorized changes in preferred c carrier. 64.1160 Absolution procedures where the subscriber has not paid charges. 64.1170 Reimbursement procedures where the subscriber has paid charges. 64.1190 Preferred carrier freezes. 64.1195 Registration requirement. SUBPART L -- RESTRICTIONS ON TELEMARKETING AND TELEPHONE SOLICITATION Brief Description: Part 64, subpart L implements Section 227 of the Communications Act of 1934 as amended. Section 227 codifies the Telephone Consumer Protection Act of 1991 (TCPA), which was enacted to address certain telemarketing practices thought to be an invasion of consumer privacy and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.txt
  • 10, 2004 05-S89163 February 17, 2005 April 12, 2005 05-S89187 March 7, 2005 April 13, 2005 05-S89266 March 17, 2005 April 28, 2005 05-S89278 March 28, 2005 April 18, 2005 05-S89287 March 23, 2005 April 28, 2005 05-I0149843S March 3, 2005 April 13, 2005 05-I0154081S December 20, 2004 April 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1528A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0151701S, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160468S, filed January 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89321 March 23, 2005 May 9, 2005 05-I0152084S November 1, 2004 May 13, 2005 05-I0160761S January 31, 2005 May 17, 2005 05-I0160975S January 19, 2005 April 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.txt
  • CARRIER RESPONSE 04-S88709 November 1, 2004 December 10, 2004 04-S88887 December 15, 2004 February 25, 2005 04-S88898 December 14, 2004 January 28, 2005 05-S89013 January 10, 2005 February 25, 2005 05-S89075 February 2, 2005 March 4, 2005 05-S89082 November 29, 2004 March 4, 2005 05-S89133 February 22, 2005 March 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89157 February 24, 2005 May 17, 2005 05-S89237 March 21, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88874 October 13, 2004 February 2, 2005 05-S88960 September 28, 2004 March 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-I0121633S May 24, 2004 December 2, 2004 05-S88956 January 10, 2005 March 3, 2005 05-S89007 January 10, 2005 March 21, 2005 05-S89092 February 11, 2005 April 4, 2005 05-S89175 February 14, 2005 April 26, 2005 05-B0147921S February 15, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.txt
  • 8, 2005 04-S88858 December 6, 2004 February 8, 2005 04-S88870 October 18, 2004 February 4, 2005 05-S88965 January 11, 2005 March 28, 2005 05-S89058 January 23, 2005 March 28, 2005 05-S89127 February 22, 2005 April 11, 2005 05-I0141500S June 7, 2004 April 6, 2005 05-I0142851S September 13, 2004 March 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88645 October 18, 2004 December 13, 2004 04-S88719 October 25, 2004 December 22, 2004 04-S88721 October 12, 2004 December 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87435, filed April 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.txt
  • CARRIER RESPONSE 04-S88614 October 24, 2004 December 9, 2004 04-S88620 October 4, 2004 December 8, 2004 04-S88622 October 28, 2004 December 10, 2004 04-S88668 November 8, 2004 December 10, 2004 04-S88799 December 1, 2004 January 3, 2005 04-I0117392S April 22, 2004 October 15, 2004 04-I0136806S October 6, 2004 January 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.txt
  • days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88677, September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0135807S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88805 December 2, 2004 January 7, 2005 04-S88867 June 23, 2004 January 7, 2005 04-I0104967S April 6, 2004 January 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.txt
  • 26, 2004 04-S88524 September 20, 2004 December 16, 2004 04-S88581 October 1, 2004 November 19, 2004 04-S88596 October 19, 2004 November 8, 2004 December 2, 2004 December 21, 2004 04-S88664 04-I0120073S August 19, 2004 October 14, 2004 04-I0122705S May 28, 2004 November 15, 2004 04-S000745S October 18, 2004 January 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.txt
  • days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88720, October 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86551, filed April 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.txt
  • unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0140146S, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88505, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by the Complainant against Telecircuit Network IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87636, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.txt
  • the unauthorized change occurred and neither SBC nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88706, filed November 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88985, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.txt
  • the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89028, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89077, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89078, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.txt
  • the unauthorized changes occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89080, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.txt
  • after the unauthorized change occurred and neither MCI nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89130, filed February 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89149, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89171, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.txt
  • unauthorized changes occurred and neither VarTec nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89265, filed March 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.txt
  • complaints filed against Business Network Long Distance ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89242 March 3, 2005 April 29, 2005 05-S89292 April 4, 2005 April 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87541 June 7, 2004 August 12, 2004 05-S88978 January 18, 2005 March 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89446, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89423, filed February 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89386, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.txt
  • 29, 2005 05-S89368 April 18, 2005 May 20, 2005 05-S89431 April 25, 2005 June 10, 2005 05-B0143776S January 19, 2005 April 1, 2005 05-I0148903S November 1, 2004 April 15, 2005 05-I0153918S December 7, 2004 April 29, 2005 05-I0158622S December 7, 2005 May 20, 2005 05-I0164156S January 31, 2005 June 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89170 February 15, 2005 April 26, 2005 05-S89211 March 8, 2005 May 17, 2005 05-S89258 March 23, 2005 May 17, 2005 05-S89259 March 14, 2005 May 17, 2005 05-S89271 March 21, 2005 May 17, 2005 05-S89401 April 18, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1792A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89325, filed March 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89371, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88872, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87504, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.txt
  • unauthorized change occurred and neither Sprint nor Business Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0113044S, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ALLTEL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87886, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89464, filed May 2, 2005 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.txt
  • change occurred and neither Momentum Telecom nor ANC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89377, filed April 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.txt
  • change occurred and neither Verizon nor GTC Telecom may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89224, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89503, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89250, filed March 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.txt
  • unauthorized change occurred and neither SBC Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89373, filed April 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88304, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88733, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88879, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-S88704 011/09/04 11/03/04 Verizon 04-S88903 12/20/04 01/17/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88752 05-I0149564S DATE OF COMPLAINT 09/23/04 11/17/04 DATE OF CARRIER RESPONSE 01/06/05 03/22/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.txt
  • by Complainants against SBCLD ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S88404 8/24/04 10/14/04 04-S88833 11/19/04 01/18/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.txt
  • change occurred and neither the authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89365, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87259 April 12, 2004 July 6, 2004 04-S87261 March 29, 2004 July 21, 2004 04-I0108975S July 30, 2004 October 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87638, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89235, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.txt
  • 20, 2005 05-S89432 April 25, 2005 June 8, 2005 05-S89511 May 9, 2005 June 6, 2005 05-B0163049S January 13, 2005 June 3, 2005 05-I0157470S December 27, 2004 May 19, 2005 05-I0162608S February 14, 2005 May 20, 2005 05-I0164507S February 14, 2005 June 6, 2005 05-I0169787S March 7, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141490S, filed October 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tellis IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89288, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.txt
  • 8, 2004 04-S87318 May 3, 2004 July 8, 2004 04-S87378 April 26, 2004 July 1, 2004 04-S87407 March 30, 2004 July 8, 2004 04-S87451 May 3, 2004 July 6, 2004 04-I0080346S January 3, 2004 March 9, 2004 04-I0087072S March 10, 2004 April 12, 2004 04-I0127466S September 25, 2004 December 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.txt
  • change occurred and neither their authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89316, filed April 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89000, filed January 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0102476S, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89319, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88936, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88652, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1837A1.txt
  • change occurred and neither their authorized carrier nor MMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89272, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0157214S, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85545, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.txt
  • change occurred and neither their authorized carrier nor Zone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88888, filed December 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89247, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161471S, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.txt
  • occurred and neither their authorized carrier nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162776S, filed January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WilTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88855, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89268, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comtech 21 IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89254, filed March 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against West Star IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89425, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.txt
  • change occurred and neither their authorized carrier nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88655, filed October 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87302, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89068, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lackawaxen IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165190S, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88718, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88848, filed November 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TNCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88684, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88579, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.txt
  • unauthorized change occurred and neither MCI, Inc. nor Business may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88699, filed November 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86853, received February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88548 October 4, 2004 December 6, 2004 04-I0122234S October 20, 2004 November 11, 2004 04-I0125988S August 18, 2004 December 16, 2004 04-I0127451S September 15, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89122, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89063, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89509, filed May 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89539, filed May 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89439, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.txt
  • change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89496, filed May 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89341, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.txt
  • unauthorized change occurred and PowerNet Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87036, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163742S, filed February 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89179, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165793S, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89045, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89153, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160163S, filed December 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S88363 04-S88485 DATE OF COMPLAINT September 2, 2004 August 12, 2004 DATE OF CARRIER RESPONSE December 14, 2004 November 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88812, filed October 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.txt
  • unauthorized changes occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89219, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89452, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.txt
  • after the unauthorized change occurred and Cognistate nor Primus may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88926, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88987, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.txt
  • complaints filed against Sprint Communications Company, L.P. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88890 December 22, 2004 March 1, 2005 05-S88974 January 10, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.txt
  • the unauthorized change occurred and neither SBC nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89011, filed January 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Discount Plan IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87711, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.txt
  • after the unauthorized change occurred and neither SBC nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89244, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against International Plus IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88344, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85872 January 22, 2004 April 12, 2004 04-S86431 March 9, 2004 April 23, 2004 04-S000643S June 21, 2004 August 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.txt
  • unauthorized change occurred and neither WDT nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87250, filed May 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.txt
  • unauthorized change occurred and neither Ntelos nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86285, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87712, filed June 17, 2004. IC 04-S87735 is a duplicate of IC 04-S87712. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nationwide Connections, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87701, filed May 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.txt
  • after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86412, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.txt
  • 3, 2004 04-S88174 August 9, 2004 September 17, 2004 04-S88256 August 13, 2004 October 8, 2004 04-S88331 August 30, 2004 October 22, 2004 04-S88334 September 1, 2004 October 8, 2004 04-S88467 September 16, 2004 October 29, 2004 04-S88515 September 14, 2004 November 12, 2004 04-I0128845S September 20, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86211 February 11, 2004 April 5, 2004 04-S86636 February 11, 2004 June 9, 2004 04-I0080353S December 13, 2003 March 2, 2004 04-I0106372S June 2, 2004 October 11, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Quantumlink Communications IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86311, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86913, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.txt
  • change occurred and neither Primus nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86002, filed January 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86998, filed April 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86558, filed March 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89510 May 9, 2005 June 15, 2005 05-I0163223S January 31, 2005 June 13, 2005 05-I0164028S December 14, 2004 June 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.txt
  • the unauthorized change occurred and neither PowerNet nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86370, filed March 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89104 February 8, 2005 April 1, 2005 05-S89197 March 7, 2005 May 6, 2005 05-S89270 March 14, 2005 May 3, 2005 05-I0173580S May 10, 2005 June 24, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89366 April 15, 2005 May 20, 2005 05-I0158777S January 24, 2005 May 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87944, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89512 April 4, 2005 May 20, 2005 05-I0176787S May 31, 2005 July 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0175808S, filed April 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89552, filed May 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169665S, filed May 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0137998S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89182, filed February 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87892 July 1, 2004 September 3, 2004 05-S89408 April 20, 2005 June 27, 2005 05-S89474 April 28, 2005 June 27, 2005 05-I0147558S September 15, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.txt
  • unauthorized change occurred and neither PowerNet nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86101, received December 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89542 May 23, 2005 July 6, 2005 05-S89546 May 23, 2005 July 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0159170S, filed March 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88646 October 20, 2004 December 20, 2004 05-S89209 February 28, 2005 May 16, 2005 05-S89212 March 4, 2005 May 17, 2005 05-S89273 March 7, 2005 May 20, 2005 05-S89434 April 25, 2005 July 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89200, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88005, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.txt
  • the complaints filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89293 December 29, 2004 May 2, 2005 05-S89369 April 5, 2005 May 16, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.txt
  • the unauthorized change occurred and neither Verizon nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89346, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89421, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89267, filed March 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.txt
  • the unauthorized change occurred and neither BellSouth nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89154, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87235, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.txt
  • the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88820, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000734S, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89317, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89076, filed February 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.txt
  • the complaints filed against Coordinated Billing Services ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89367 April 15, 2005 May 24, 2005 05-S89478 May 3 2005 June 9, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.txt
  • the unauthorized change occurred and neither SBC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153408S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89322, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89556, filed May 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opticom IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89165, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.txt
  • change occurred and neither their authorized carrier nor BSLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89142, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88902, filed December 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ETS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89057, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89343, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.txt
  • change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89044, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88343, filed August 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89216, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89570, filed May 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89375, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.txt
  • change occurred and neither their authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89019, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89014, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86910, filed February 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89407, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89017, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88899, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against QiTel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89387, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0166207S, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172163S, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89477, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88822, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.txt
  • change occurred and neither their authorized carrier nor Orbit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163814S, filed April 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.txt
  • the unauthorized change occurred and neither Verizon nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88567, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.txt
  • the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86393 filed, March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.txt
  • by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88851 04-I0111595S DATE OF COMPLAINT 11/29/04 05/01/04 DATE OF CARRIER RESPONSE 12/30/04 10/11/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88716, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.txt
  • unauthorized change occurred and neither Qwest Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88528, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against VarTec Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87894, filed June 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.txt
  • unauthorized change occurred and neither Lifeline Communications nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87274, filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0090759S, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89504, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89547, filed May 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89303, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.txt
  • the unauthorized change occurred and neither AT&T nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89441, received April 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89353, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89422, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0150563S, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163085S, filed February 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89376, filed April 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.txt
  • the unauthorized change occurred and neither SBC nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89465, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89251 March 17, 2005 April 15, 2005 05-S89274 March 14, 2005 May 9, 2005 05-S89280 March 28, 2005 May 9, 2005 05-S89320 January 4, 2005 May 10, 2005 05-I0149164S November 29, 2004 May 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.txt
  • change occurred and neither SBC Long Distance nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89335, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89206, filed February 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.txt
  • the unauthorized change occurred and neither TNC1 nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88999, filed January 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87272, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.txt
  • the unauthorized change occurred and neither Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89402, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89062, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89384 April 18, 2005 June 20, 2005 05-S89388 May 16, 2005 June 20, 2005 05-S89553 May 23, 2005 June 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0113861S, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89162, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.txt
  • collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88900 filed December 30, 2004. Informal Complaint No. 05-I0158654S is a duplicate of Informal Complaint No. 04-S88900. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT NOTICE RESPONSE NUMBER 04-I0121147S October 8, 2004 November 10, 2004 05-S89136 March 4, 2005 April 20, 2005 05-S89302 April 15, 2005 May 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87912, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88914 December 22, 2004 April 1, 2005 05-S89065 January 27, 2005 March 15, 2005 05-S89102 February 8, 2005 April 18, 2005 05-S89176 March 1, 2005 April 12, 2005 05-S89264 February 22, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89257, filed March 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.txt
  • days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89128, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89289, filed March 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Custom Teleconnect, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89454, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.txt
  • change occurred and neither the authorized carrier nor Cognigen may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000719S, received September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.txt
  • Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87144 04-S87185 04-S87443 04-S87749 04-S87836 04-I0118349S DATE OF COMPLAINT 05/10/04 03/30/04 05/26/04 06/16/04 06/22/04 07/01/04 DATE OF CARRIER RESPONSE 06/22/04 07/14/04 07/19/04 07/28/04 08/23/04 11/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.txt
  • 0.361, 1.719, the complaints filed by Complainants against Bullseye ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86752 03/15/04 05/21/04 04-S87436 03/23/04 06/29/04 04-S88181 08/03/04 08/25/04 04-S88638 09/02/04 11/29/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed against CBS ARE GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-I0083132S 01/14/04 06/23/04 MCI 04-S000378S 01/05/04 02/27/04 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86467 03/18/04 04/30/04 Verizon 04-S87243 03/15/04 07/07/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87469 04-S87830 04-S88065 DATE OF COMPLAINT 05/26/04 06/28//04 07/27/04 DATE OF CARRIER RESPONSE 08/02/04 08/20/04 10/13/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0081657S 01/09/04 03/15/04 Verizon 04-S000477S 03/15/04 04/08/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.txt
  • 9, 2004 04-S87570 June 17, 2004 August 2, 2004 04-S88150 August 2, 2004 September 30, 2004 04-I0085752S December 24, 2003 April 21, 2004 04-I0108697S April 12, 2004 September 15, 2004 04-I0109222S July 30, 2004 October 13, 2004 04-I0111686S April 5, 2004 September 29, 2004 04-I0116995S September 7, 2004 November 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 04-S86169 February 5, 2004 November 3, 2004 Verizon Long Distance 04-S86410 February 5, 2004 October 28, 2004 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86597, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86857, filed April 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Utilization Services IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86855, filed April 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.txt
  • the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86638 04-S87118 DATE OF COMPLAINT April 6, 2004 April 27, 2004 DATE OF CARRIER RESPONSE May 25, 2004 June 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86164 January 30, 2004 February 25, 2004 04-S86771 March 9, 2004 June 8, 2004 04-S87038 March 30, 2004 June 14, 2004 04-I0082154S January 13, 2004 March 31,2004 See Appendix A. Informal Complaint No. 04-S86113 is a duplicate of Informal Complaint No. 04-S86164. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89601, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.txt
  • change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89593, filed June 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170826S, filed December 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89309, filed April 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelUno International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86617, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89404, filed April 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0158235S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89476, filed May 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89606, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89277, filed March 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.txt
  • unauthorized change occurred and neither SBC nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163683S, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.txt
  • the unauthorized change occurred and neither SBC nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89505, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88043, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162311S, filed January 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87767, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.txt
  • change occurred and neither the unauthorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88264, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview Corporation/America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88369, filed September 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.txt
  • 17, 2004 04-S88175 August 9, 2004 September 20, 2004 05-S89403 April 19, 2005 June 9, 2005 05-S89433 April 25, 2005 June 22, 2005 05-S89480 May 3, 2005 June 22, 2005 05-I0161144S January 3, 2005 May 31, 2005 05-I0161193S January 10, 2005 June 6, 2005 05-I0169757S April 26, 2005 June 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87494 June 10, 2004 July 7, 2004 04-S87531 May 24, 2004 July 26, 2004 04-S87572 June 2, 2004 July 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-S87542 April 6, 2004 July 19, 2004 Verizon 04-S88816 November 22, 2004 January 5, 2005 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89568, filed May 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87440 June 3, 2004 August 3, 2004 04-S87505 May 3, 2004 July 21, 2004 04-S87963 July 14, 2004 August 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89551 June 28, 2005 July 25, 2005 05-S89579 June 6, 2005 July 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89358 April 5, 2005 June 1, 2005 05-S89389 April 12, 2005 June 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0164035S, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89670 July 5, 2005 July 21, 2005 05-I0161867S January 4, 2005 June 15, 2005 05-I0176377S May 24, 2005 July 27, 2005 05-I0177679S January 7, 2005 July 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86462, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against VZLD ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87278 04-S88401 DATE OF COMPLAINT 05/17/04 04/20/04 DATE OF CARRIER RESPONSE 07/16/04 07/16/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0093932S, filed February 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86295, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86143, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86298, filed December 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86206, filed January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85986, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneStar Long Distance, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86124, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89339, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.txt
  • unauthorized change occurred and neither Covista nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89269, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.txt
  • the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89239, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.txt
  • the unauthorized change occurred and neither MCI nor Asian American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86133, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2550A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89596, filed June 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.txt
  • change occurred and neither their authorized carrier nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89138, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89383, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.txt
  • the unauthorized change occurred and neither Sprint nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89595, filed June 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89327, filed March 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.txt
  • the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89207, filed March 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89031, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.txt
  • unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89409, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.txt
  • occurred and neither their authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89555, filed May 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89350 April 14, 2005 May 20, 2005 05-S89406 April 26, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86287, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89557, filed May 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.txt
  • the unauthorized change occurred and neither Primo nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89693, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ZWW-ISP IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89588, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0187900 August 9, 2005 September 12, 2005 05-I0161581S May 10, 2005 May 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89584, filed June 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89479, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.txt
  • change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89144, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89379 April 19, 2005 June 8, 2005 05-S89630 June 27, 2005 August 10, 2005 05-S0186888 August 8, 2005 August 24, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89629, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0048333S July 2, 2003 November 11, 2003 04-S86610 April 1, 2004 June 30, 2004 04-I0107399S April 19, 2004 September 28, 2004 04-I0129292S September 22, 2004 December 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.txt
  • change occurred and neither their authorized carrier nor PCS1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0176919S, filed June 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87002 March 8, 2004 July 16, 2004 04-S88705 November 9, 2004 December 10, 2004 04-I0133073S August 20, 2004 December 3, 2004 05-I0161018S December 15, 2004 June 7, 2005 05-I0163325S February 4, 2005 June 14, 2005 05-I0166956S March 3, 2005 June 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89645, filed June 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89561, filed June 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89525, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89515, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88988, filed December 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.txt
  • change occurred and neither their authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89427, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89456, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89524, filed April 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2585A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Inmark, Inc. d/b/a Preferred Billing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89560, filed May 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89680 June 21, 2005 August 31, 2005 05-S89682 July 7, 2005 September 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89507, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89622 June 21, 2005 August 31, 2005 05-S89625 June 22, 2005 August 31, 2005 05-S89648 June 28, 2005 August 31, 2005 05-S89672 July 11, 2005 August 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88803 November 22, 2004 February 2, 2005 05-S89468 May 2, 2005 June 27, 2005 05-S89502 May 12, 2005 July 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89706, filed July 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89597 June 21, 2005 August 15, 2005 05-S89628 June 24, 2005 August 17, 2005 05-S89655 June 28, 2005 August 17, 2005 05-I0179101S June 20, 2005 August 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89651, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2594A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89580, filed June 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88339, filed September 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.txt
  • change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89412, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 05-S89563 05-S89592 DATE OF COMPLAINT May 23, 2005 June 8, 2005 DATE OF CARRIER RESPONSE July 13, 2005 July 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0147178S, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89567 May 24, 2005 July 19, 2005 05-I0151595S November 1, 2004 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-I0166804S March 28, 2005 August 1, 2005 05-S89310 April 4, 2005 August 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88362, filed September 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169967S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89495, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BBG Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89631, filed June 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89194, filed April 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160706S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89664, filed July 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Navicomm LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89472, filed May 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.txt
  • unauthorized change occurred and neither Verizon nor Opex may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89364, filed April 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.txt
  • the unauthorized change occurred and neither AT&T nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89300, received April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S89550 05/19/05 07/13/05 MCI, Inc. 04-S89565 05/23/05 07/08/05 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0188182 08/10/05 09/08/05 AT&T. 05-S0188992 08/16/05 09/08/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S89458 05/28/05 07/29/05 Verizon 05-S89498 05/10/05 08/15/05 Verizon 05-S89499 05/10/05 08/14/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against LDC ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89514 05/18/05 08/25/05 05-S89559 05/31/05 07/18/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-I0171409S 04/05/05 07/11/05 Verizon 05-S0179326 06/20/045 07/20/05 MCI 05-S89678 07/15/05 09/16/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.txt
  • after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89548, filed May 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0182562S, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Telecom*USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0122870S, filed September 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153487S, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89291, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Telecom*USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89429, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.txt
  • change occurred and neither their authorized carrier nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89378, filed March 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.txt
  • the unauthorized change occurred and neither Qwest nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89604, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.txt
  • occurred and neither AT&T Corporation nor Adelphia Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89611 filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.txt
  • 20, 2005 05-S89203 March 14, 2005 April 20, 2005 05-S89328 March 24, 2005 May 31, 2005 05-S89513 April 22, 2005 July 26, 2005 05-S89574 June 3, 2005 June 27, 2005 05-S89632 June 23, 2005 July 26, 2005 05-S89652 July 5, 2005 July 26, 2005 05-I0165094 March 7, 2005 June 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.txt
  • after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88526 filed September 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.txt
  • DATE OF DATE OF CARRIER COMPLAINT NOTICE RESPONSE NUMBER 04-S88361 September 7, 2004 September 29, 2004 04-S88694 September 7, 2004 February 8, 2005 05-S89164 February 14, 2005 April 12, 2005 05-S89201 February 22, 2005 April 20, 2005 05-S89215 April 4, 2005 May 25, 2005 05-S89416 April 26, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 04-S88380 September 7, 2004 December 21, 2004 04-S88595 September 21, 2004 December 15, 2004 04-S88744 November 22, 2004 January 28, 2005 05-S89312 March 8, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89637, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89676, filed July 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TDS Metrocom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0157957S, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.txt
  • the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89134, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89304 March 25, 2005 September 20, 2005 05-S89679 July 11, 2005 September 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89372 April 13, 2005 June 6, 2005 05-S89591 June 8, 2005 July 5, 2005 05-S89654 June 28, 2005 August 30, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.txt
  • 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0188719 August 11, 2005 September 8, 2005 05-I0163534S February 9, 2005 June 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186975, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89453 April 26, 2005 July 26, 2005 05-I0174054S April 19, 2005 July 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S89516 May 10, 2005 September 12, 2005 05-I0164407S February 18, 2005 September 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.txt
  • OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 04-S88672 November 8, 2004 December 16, 2004 04-S88751 November 10. 2004 January 19, 2005 04-S88846 December 7, 2004 January 13, 2005 05-S88968 January 21, 2005 March 8, 2005 05-S89107 February 14, 2005 April 18, 2005 05- I0148929S January 21, 2005 July 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.txt
  • 0 Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 05-S89252 05-I0150030S DATE OF COMPLAINT February 3, 2005 November 9, 2004 DATE OF CARRIER RESPONSE May 9, 2005 May 9, 2005 See Appendix A. Informal Complaint No. 05-S89314 is a duplicate of Informal Complaint No. 05-S89252. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S89240 March 3, 2005 May 10, 2005 05-S89418 April 27, 2005 June 9, 2005 05-S89422 April 21, 2005 July 26, 2005 05-S89576 June 6, 2005 July 26, 2005 05-I0149628S December 3, 2004 June 2, 2005 05-I0161000S January 12, 2005 May 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89417, filed April 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197686, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153719S, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162791S, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.txt
  • the unauthorized change occurred and neither SBC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89426, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ANC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88853, filed November 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188707, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197817, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cavalier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187888, filed, August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Reduced IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89639, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.txt
  • unauthorized change occurred and neither AT&T Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89027, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.txt
  • the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185893, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.txt
  • the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89681, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 05-I0172121S April 11, 2005 August 15, 2005 SBC Communications 05-S89501 May 9, 2005 August 15, 2005 Nosva See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185889, filed July 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001165S, filed August 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ETS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consu mer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89599, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.txt
  • change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89653, filed June 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0174382S, filed April 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.txt
  • change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0178976S, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.txt
  • occurred and neither their authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89578, filed June 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89313, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.txt
  • change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89638, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.txt
  • change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188724, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0187230S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0191299, filed August 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185446, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0177728S, filed May 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 05-S89285 March 29, 2005 August 15, 2005 MCI, Inc. 05-S89657 July 6, 2005 August 15, 2005 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89634, filed June 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.txt
  • change occurred and neither their authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89671, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88606, filed October 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190405, filed August 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.txt
  • change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89411, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161651S, filed December 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.txt
  • the unauthorized change occurred and neither Verizon nor TRINSIC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89500, filed May 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89566 May 20, 2005 July 25, 2005 05-S89626 June 23, 2005 August 30, 2005 05-S89646 June 30, 2005 July 26, 2005 05-S89658 June 30, 2005 August 30, 2005 05-I0163610S February 27, 2005 July 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89549 May 23, 2005 July 25, 2005 05-S89635 June 21, 2005 July 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.txt
  • after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89627, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.txt
  • the complaints filed against Sage Telecom, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0184637 July 25, 2005 August 11, 2005 05-S89683 July 14, 2005 July 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-F0413165S, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001153S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188708, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89481, filed May 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.txt
  • the unauthorized change occurred and neither Verizon nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0181872S, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89156, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.txt
  • the unauthorized change occurred and neither SBC nor STS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170613S, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.txt
  • unauthorized change occurred and neither SBC nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153781S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.txt
  • the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89354, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc.. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89564, filed June 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161989S, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195555, filed September 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NET IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190964, filed August 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172894S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190419, filed, August 22, 2005 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consu mer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89545, filed May 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0185103S, filed June 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89714, filed September 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196151, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89374, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.txt
  • change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172776S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89070, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0180127S, filed June 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89715, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196654, filed September 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0192539, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194082, filed September 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195587, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.txt
  • change occurred and neither their authorized carrier nor AireSpring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0175745S, filed May 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.txt
  • change occurred and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193863, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89243 February 7, 2005 April 22, 2005 05-S89695 January 3, 2005 August 24, 2005 05-I0191814S September 2, 2005 October 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89135, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88869, filed October 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.txt
  • CARRIER RESPONSE 05-S89338 April 5, 2005 September 23, 2005 05-S89649 June 28, 2005 September 1, 2005 05-S0186884 August 1, 2005 September 23, 2005 05-S0186972 August 1, 2005 September 26, 2005 05-S0188186 August 11, 2005 October 6, 2005 05-S0188265 August 11, 2005 October 6, 2005 05-S0190417 August 24, 2005 October 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.txt
  • the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193475, filed September 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89012, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88685, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.txt
  • after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89471, filed August 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88808, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204718, filed November 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.txt
  • the unauthorized change occurred and neither SBC nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89605, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165615S, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193470, filed September 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89669, filed July 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89238, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.txt
  • change occurred and neither their authorized carrier nor ALL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198464, filed September 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160180S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.txt
  • change occurred and neither their authorized carrier nor GTT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198914, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.txt
  • occurred and neither their authorized carrier nor Global Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203229, filed October 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190951, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.txt
  • the unauthorized change occurred and neither MCI nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198447, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Century Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89420 04/07/05 06/02/05 05-S88944 12/09/04 02/10/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.txt
  • change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0202731, filed October 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-I0171169S February 28, 2005 September 12, 2005 05-S0186973 August 2, 2005 September 30, 2005 05-S0194327 September 15, 2005 October 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0194330, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-I0198087S, filed September 12, 2005. AT&T, Inc. was known as SBC Communications at the time of the complaint, the Notice of Informal Complaint and the response to the complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.txt
  • against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198917, filed October 3, 2005. AT&T, Inc. was known as SBC Communications at the time of the complaint, the Notice of Informal Complaint and the response to the complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0189062S, filed August 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89261 March 18, 2005 May 17, 2005 05-S89608 June 20, 2005 August 17, 2005 05-I0164829S February 15, 2005 July 7, 2005 05-I0178927S June 16, 2005 August 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.txt
  • the unauthorized change occurred and neither SBC nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196661, filed September 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89469 May 3, 2005 June 10, 2005 05-S89543 May 18, 2005 June 10, 2005 05-S89590 June 13, 2005 July 13, 2005 05-S89647 June 29, 2005 August 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.txt
  • the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195550, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89470, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.txt
  • the unauthorized change occurred and neither MCI nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198920, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.txt
  • after the unauthorized change occurred and neither AT&T nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0190411, filed August 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S019445, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199413, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89497, filed May 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89214 December 20, 2004 May 9, 2005 05-S89467 April 27, 2005 June 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.txt
  • change occurred and neither its authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87577, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88087, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against DTS IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87763, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87279, filed April 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Citizens Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87775, filed June 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87528, filed May 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.txt
  • change occurred and neither their authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87762, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sage Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88506, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86279, filed February 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86540, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Least Cost Routing, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86392, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87273, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88301 August 18, 2004 October 26, 2004 04-S88722 October 28, 2004 January 5, 2005 04-I0097551S March 29, 2004 September 1, 2004 04-I0107366S April 23, 2004 October 5, 2004 04-I0113987S June 23, 2004 November 29, 2004 04-I0128609S July 6, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88240 August 17, 2004 October 1, 2004 04-S88612 October 18, 2004 January 6, 2005 04-S88642 October 4, 2004 December 8, 2004 04-S88877 December 10, 2004 January 19, 2005 04-S000678S July 12, 2004 August 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.txt
  • 25, 2004 04-S87809 June 23, 2004 July 30, 2004 04-S88191 August 2, 2004 October 13, 2004 04-S88267 August 16, 2004 September 24, 2004 04-S88459 September 17, 2004 November 5, 2004 04-S88469 September 21, 2004 November 12, 2004 04-I0114107S June 9, 2004 October 8, 2004 04-S000645S June 24, 2004 July 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87358 04-S88306 04-S88415 04-S88508 04-S88728 DATE OF COMPLAINT 05/24/04 08/19/04 09/09/04 09/08/04 10/27/04 DATE OF CARRIER RESPONSE 07/21/04 10/18/04 10/28/04 10/28/04 12/17/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against LDS ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87614 04-S88462 DATE OF COMPLAINT 07/14/04 09/15/04 DATE OF CARRIER RESPONSE 07/23/04 11/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86128, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88457 09/16/04 11/09/04 04-S88543 10/01/04 11/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.txt
  • the unauthorized change occurred and neither Sprint nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86782 filed March 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 04-I0112073S 04/26/04 AT&T 04-S88535 09/28/04 Verizon 04-S88545 10/04/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.txt
  • after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87313, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.txt
  • the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86601, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.txt
  • after the unauthorized change occurred and neither MCI nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87375, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.txt
  • 13, 2003 03-S83373 November 22, 2002 May 23, 2003 03-S83441 April 22, 2002 May 16, 2003 03-S83538 April 7, 2003 July 11, 2003 03-S83574 March 25, 2003 June 27, 2003 03-S83578 April 7, 2003 July 3, 2003 03-S83661 April 15, 2003 June 27, 2003 03-S83663 April 21, 2003 July 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.txt
  • 1.719, the complaints filed against Americatel Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87483 April 19, 2004 July 26, 2004 04-S88299 April 28, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS NUMBER DATE OF COMPLAINTS DATE OF CARRIER RESPONSE 04-S87852 June 29, 2004 August 24, 2004 04-S88164 July 12, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.txt
  • 7, 2003 03-S82201 December 26, 2002 February 28, 2003 03-S82208 December 27, 2002 March 14, 2003 03-S82372 October 21, 2002 March 21, 2003 03-S82441 January 7, 2003 March 28, 2003 03-S82583 February 4, 2003 April 18, 2003 03-S82751 February 17, 2003 May 9, 2003 03-S82983 March 3, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88163 July 19, 2004 November 23, 2004 04-S88480 February 22, 2004 November 16, 2004 04-S88809 November 29, 2004 February 2, 2005 04-S88875 December 9, 2004 February 2, 2005 04-I0124246S August 16, 2004 January 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.txt
  • 1, 2004 04-S86708 February 17, 2004 June 10, 2004 04-S86909 February 23, 2004 June 15, 2004 04-S88135 August 9, 2004 November 29, 2004 04-S88258 August 11, 2004 November 29, 2004 04-S88377 August 31, 2004 November 23, 2004 04-S88615 October 25, 2004 December 20, 2004 04-S88830 November 22, 2004 February 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88975, filed January 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88791 November 29, 2004 January 19, 2005 04-S88839 October 4, 2004 January 14, 2005 04-S88849 November 9, 2004 January 14, 2005 04-S88861 November 29, 2004 January 14, 2005 04-I0125357S August 16, 2004 November 15, 2004 05-S88906 December 9, 2004 February 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.txt
  • CARRIER RESPONSE 03-S85457 October 24, 2003 January 9, 2004 03-S85467 November 4, 2003 December 23, 2003 03-S85760 November 20, 2003 January 23, 2004 03-S85823 December 8, 2003 February 13, 2004 03-I0063853S September 26, 2003 February 4, 2004 03-I0075260S November 6, 2003 April 14, 2004 04-S87049 March 2, 2004 June 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.txt
  • 24, 2002 02-S71926 March 21, 2002 June 12, 2002 02-S71955 April 5, 2002 August 1, 2002 02-S73244 April 19, 2002 August 2, 2002 02-S73520 April 18, 2002 August 23, 2002 02-S74520 May 9, 2002 August 12, 2002 02-S76262 May 28, 2002 August 19, 2002 02-S76297 March 18, 2002 August 9, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.txt
  • 11, 2003 02-S81224 September 30, 2002 February 7, 2003 02-S81336 November 1, 2002 December 23, 2002 02-S81468 November 5, 2002 March 11, 2003 02-S81480 October 15, 2002 February 4, 2003 02-S81908 December 4, 2002 February 4, 2003 03-S84319 June 22, 2002 October 3, 2003 03-S84897 September 7, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.txt
  • 30, 2004 03-S85761 November 24, 2003 January 23, 2004 03-S85767 November 24, 2003 January 26, 2004 03-S85774 November 25, 2003 January 23, 2004 03-S85826 December 19, 2003 March 12, 2004 03-S85828 December 15, 2003 February 6, 2004 03-S85838 December 11, 2003 February 13, 2004 03-S85842 December 17, 2003 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.txt
  • 1, 2003 03-S84245 June 20, 2003 August 22, 2003 03-S84322 June 16, 2003 September 19, 2003 03-S84364 July 1, 2003 November 14, 2003 03-S84424 September 8, 2003 January 21, 2004 03-S84433 July 3, 2003 September 5, 2003 03-S85358 October 27, 2003 December 12, 2003 03-S85497 November 5, 2003 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.txt
  • 23, 2004 03-I0065370S October 8, 2003 January 6, 2004 03-I0065386S October 8, 2003 January 23, 2004 03-I0068874S October 27, 2003 January 23, 2004 03-I0071804S October 23, 2003 February 27, 2004 03-I0074918S November 18, 2003 March 5, 2004 04-S87158 May 13, 2004 July 13, 2004 04-I0090734S February 10, 2004 May 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.txt
  • 7, 2003 03-S85123 August 1, 2003 December 19, 2003 03-S85137 October 3, 2003 January 9, 2004 03-S85212 October 6, 2003 December 5, 2003 03-S85238 September 30, 2003 December 5, 2003 03-S85251 October 8, 2003 December 19, 2003 03-B0078594S November 14, 2003 March 2, 2004 04-S87119 April 16, 2004 June 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84437 07/14/03 12/05/03 03-S84459 06/17/03 10/01/03 03-S84581 07/03/03 12/05/03 03-S84749 08/06/03 12/05/03 03-S84959 09/10/03 08/12/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.txt
  • COMPLAINT NUMBER 03-S82968 03-S83066 03-S83532 03-S83619 03-S83901 03-S84048 03-S84125 03-S84128 03-S85754 03-I0028835 03-I0044728S 03-I0054545S 04-S86088 04-S87547 DATE OF COMPLAINT 03/07/03 03/12/03 04/22/03 04/29/03 05/20/03 06/03/03 04/30/03 06/03/03 12/03/03 02/20/03 06/02/03 08/15/03 01/19/04 06/03/04 DATE OF CARRIER RESPONSE 07/22/03 08/06/03 08/01/03 08/01/03 08/06/03 10/23/03 11/24/03 12/05/03 03/10/03 08/11/04 10/27/03 01/29/04 04/16/04 10/05/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87743 04-S88357 04-S88379 04-S88382 04-S88417 04-S88460 04-S88517 04-S88576 04-S88644 04-S88806 04-I10124568S 04-I0128004S DATE OF COMPLAINT 06/22/04 06/14/04 08/24/04 09/07/04 08/17/04 08/15/04 09/13/04 09/30/04 10/13/04 11/17/04 09/02/04 08/11/04 DATE OF CARRIER RESPONSE 08/02/04 10/05/04 11/01/04 11/01/04 11/01/04 11/03/04 11/16/04 11/30/04 11/30/04 12/23/04 11/02/04 11/18/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84139 06/03/03 10/28/03 03-S84144 06/11/03 09/08/03 03-S84153 06/11/03 09/23/03 03-S84189 06/10/03 12/05/03 03-S84193 06/10/03 12/05/03 03-S84212 06/10/03 09/26/03 03-S84223 05/07/03 12/23/03 03-S84224 06/03/03 12/05/03 03-S84240 06/05/03 12/21/03 03-S84338 06/19/03 10/21/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85089 09/12/03 08/12/04 03-S85181 10/08/03 02/20/04 03-S85472 11/06/03 01/30/04 03-S85551 11/05/03 02/25/04 03-S85852 12/08/03 03/10/04 03-S85888 01/31/03 02/25/04 04-S85898 12/09/03 03/10/04 04-S85960 11/13/03 03/31/04 04-S86901 05/05/04 08/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.txt
  • 26, 2004 04-S88180 August 4, 2004 September 20, 2004 04-S88243 August 18, 2004 September 28, 2004 04-S88246 August 23, 2004 September 15, 2004 04-S88278 August 24, 2004 September 17, 2004 04-S88290 August 9, 2004 October 20, 2004 04-I0115699S July 30, 2004 October 28, 2004 04-I0118149S July 23, 2004 October 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.txt
  • 27, 2004 04-I0109753S March 30, 2004 November 10, 2004 04-I0112906S April 12, 2004 September 30, 2004 04-I0114723S May 24, 2004 September 24, 2004 04-I0116012S May 19, 2004 October 27, 2004 04-I0119875S July 21, 2004 November 22, 2004 04-S000514S March 23, 2004 May 4, 2004 04-S000536S April 15, 2004 May 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.txt
  • 15, 2004 04-S88617 August 16, 2004 December 15, 2004 04-S88735 November 17, 2004 December 22, 2004 04-I011722S September 7, 2004 November 22, 2004 04-I0121710S April 30, 2004 November 22, 2004 04-I0124756S September 13, 2004 December 6, 2004 04-I0125974S September 15, 2004 November 23, 2004 04-I0126671S August 8, 2004 December 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.txt
  • 29, 2004 04-S87495 July 6, 2004 August 3, 2004 04-S87645 May 14, 2004 July 29, 2004 04-S87695 May 17, 2004 July 29, 2004 04-S87832 July 7, 2004 August 3, 2004 04-S87850 July 12, 2004 August 2, 2004 04-S87921 July 15, 2004 August 11, 2004 04-S87947 July 12, 2004 August 18, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.txt
  • 18, 2004 04-S87966 June 24, 2004 August 23, 2004 04-S88211 August 16, 2004 September 20, 2004 04-I0098956S March 3, 2004 August 18, 2004 04-I0098994S April 6, 2004 July 8, 2004 04-I0100433S March 23, 2004 July 16, 2004 04-I0107872S May 12, 2004 September 20, 2004 04-S000635S June 21, 2004 August 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88195, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88257, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.txt
  • change occurred and neither their authorized carrier nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88231, filed August 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 04-S88144 04-S88188 July 13, 2004 June 26, 2004 September 2, 2004 September 2, 2004 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.txt
  • change occurred and neither their authorized carrier nor MTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88070, filed July 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.txt
  • change occurred and neither their authorized carrier nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88052, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.txt
  • change occurred and neither their authorized carrier nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88079, filed August 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.txt
  • change occurred and neither their authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88585, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88717, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88838, filed December 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88897, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.txt
  • change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88171, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88959, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87969, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.txt
  • change occurred and neither their authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88160, filed July 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89004, filed January 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89054, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88665, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.txt
  • occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88218, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87768, filed June 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.txt
  • change occurred and neither their authorized carrier nor ChoiceOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88018, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against American Telecommunications Systems, Inc.. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87871, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87846, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87410, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87199, filed May 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.txt
  • after the unauthorized change occurred and neither MCI nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87754, filed April 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87430, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.txt
  • after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87125, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86348, filed February 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86297, filed February 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0104351S, received February 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86735, filed February 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.txt
  • the complaints filed against Advantage Telecommunications Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0056465S September 3, 2003 January 28, 2004 03-I0078495S December 10, 2003 March 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telliss IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88036, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87964, filed July 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87989, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LightWave IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87550, filed June 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88807, filed November 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88233, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87875, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87539, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88885, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88772, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88881, filed December 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0103401S, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.txt
  • change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88640, filed October 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88430, filed September 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.txt
  • change occurred and neither their authorized carrier nor INETBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88438, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.txt
  • change occurred and neither their authorized carrier nor Uni-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88641, filed October 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.txt
  • change occurred and neither their authorized carrier nor PTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I013607S, filed June 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88635 October 25, 2004 December 8, 2004 05-S88910 December 15, 2004 January 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88651, filed October 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTLC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G57698S, filed July 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.txt
  • change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0107742S, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.txt
  • change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87779, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88864, filed October 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88057, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.txt
  • change occurred and neither their authorized carrier nor Curry may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88862, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88143, filed August 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.txt
  • occurred and neither their authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000614S, filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88454, filed November 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88878, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0105067S, filed March 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against DTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000625S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telliss IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000692S, filed July 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88671, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87501, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000497S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000709S, filed August 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.txt
  • after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000606S, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Biz IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88586, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom USA . IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87967, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87654, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.txt
  • the unauthorized change occurred and neither SBC nor AirNex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87721, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87870, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.txt
  • the unauthorized change occurred and neither SBC nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87538, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.txt
  • after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87744, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.txt
  • change occurred and neither Gold Line nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87718, filed June 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87563, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.txt
  • after the unauthorized change occurred and neither SBC nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87245, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.txt
  • 19, 2004 03-I0078232S December 10, 2003 February 27, 2004 03-I0078444S December 10, 2003 February 24, 2004 03-I0078488S December 10, 2003 April 14, 2004 03-I0078854S December 22, 2003 March 10, 2004 03-I0079268S December 11, 2003 March 12, 2004 03-W6422995 July 30, 2003 February 4, 2004 03-W6957009 October 15, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.txt
  • 10, 2004 04-S000598S May 19, 2004 July 29, 2004 05-S88928 December 21, 2004 February 21, 2005 05-S88969 January 10, 2005 February 21, 2005 05-S88977 November 15, 2004 February 18, 2005 05-S88979 January 3, 2005 February 18, 2005 05-S89001 January 19, 2005 February 22, 2005 05-S89016 January 21, 2005 February 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.txt
  • CARRIER RESPONSE 03-S84495 June 10, 2003 October 21, 2003 03-S84605 August 1, 2003 October 10, 2003 03-I0052977S August 4, 2003 October 10, 2003 03-I0058724S September 16, 2003 December 23, 2003 04-S87684 June 14, 2004 August 12, 2004 04-S88814 November 19, 2004 January 21, 2005 04-I0080547S December 4, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.txt
  • 2, 2004 04-S86372 February 9, 2004 April 29, 2004 04-S86452 March 20, 2004 April 16, 2004 04-S86491 March 24, 2004 May 4, 2004 04-S86502 March 28, 2004 April 16, 2004 04-S86525 February 9, 2004 April 23, 2004 04-S86542 February 9, 2004 May 7, 2004 04-S86575 April 5, 2004 June 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.txt
  • 3, 2004 04-S87949 July 21, 2004 September 27, 2004 04-S87961 July 13, 2004 August 17, 2004 04-S88108 August 9, 2004 September 10, 2004 04-S88162 July 29, 2004 October 13, 2004 04-S88210 August 9, 2004 October 7, 2004 04-S88223 August 16, 2004 October 5, 2004 04-S88234 August 16, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88546 November 1, 2004 November 19, 2004 04-S88701 November 3, 2004 December 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.txt
  • 5, 2005 04-S88741 November 15, 2004 December 17, 2004 04-S88748 November 12, 2004 January 14, 2005 04-S88757 October 25, 2004 January 7, 2005 04-S88810 November 15, 2004 January 17, 2005 04-S88905 December 15, 2004 January 28, 2005 04-I0101130S March 2, 2004 August 30, 2004 04-I0128021S August 11, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.txt
  • 3, 2004 04-S88636 October 19, 2004 December 20, 2004 04-S88702 November 4, 2004 December 10, 2004 04-S88776 November 18, 2004 January 14, 2005 04-S88850 November 29, 2004 January 24, 2005 04-S88863 December 6, 2004 January 21, 2005 04-S88865 December 8, 2004 January 24, 2005 04-S88866 December 13, 2004 January 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.txt
  • 23, 2004 04-S87122 March 30, 2004 July 13, 2004 04-S87142 May 17, 2004 July 13, 2004 04-S87145 May 10, 2004 July 13, 2004 04-S87189 April 28, 2004 June 30, 2004 04-S87305 May 10, 2004 July 16, 2004 04-S87401 May 3, 2004 July 29, 2004 04-S87456 May 12, 2004 August 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.txt
  • 28, 2004 04-S88532 October 4, 2004 November 29, 2004 04-S88686 November 3, 2004 January 5, 2005 04-S88703 November 5, 2004 December 21, 2004 04-S88707 October 25, 2004 December 22, 2004 04-S88798 November 19, 2004 January 14, 2005 04-S88819 November 12, 2004 January 17, 2005 04-S88827 November 16, 2004 January 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.txt
  • 1, 2004 04-I0112958S April 29, 2004 October 28, 2004 04-I0121968S August 2, 2004 November 3, 2004 04-I0122375S July 26, 2004 November 24, 2004 04-I0123530S September 2, 2004 October 22, 2004 04-I0124252S August 16, 2004 December 6, 2004 04-I0124778S September 13, 2004 November 12, 2004 04-I0136756S September 15, 2004 December 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88700, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000757S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89042, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88962 January 10, 2005 March 4, 2005 05-S88981 January 6, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88989 January 13, 2005 February 25, 2005 05-S89005 January 18, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.txt
  • CARRIER RESPONSE 05-S88941 December 16, 2004 February 18, 2005 05-S88957 January 10, 2005 March 4, 2005 05-S89026 January 5, 2005 February 21, 2005 05-S89041 January 26, 2005 March 4, 2005 05-S89056 January 24, 2005 March 14, 2005 05-S89059 January 25, 2005 March 14, 2005 05-I0143549S October 20, 2004 March 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89073, filed January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88907 October 18, 2004 March 4, 2005 05-S89055 January 24, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89064, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88742 November 22, 2004 January 3, 2005 05-S88984 January 18, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.txt
  • after the unauthorized change occurred and neither SBC nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88145, filed August 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87810, filed June 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.txt
  • after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88759, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.txt
  • telephone bills issued from MCI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88871, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.txt
  • the unauthorized change occurred and neither MCI nor Conestoga may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87206, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.txt
  • unauthorized change occurred and neither Sprint LD nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87760, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0133172S, filed August 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88771, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-888A1.doc
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88780, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88324, filed March 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124908S, received August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88573, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86258 February 4, 2004 March 9, 2004 04-S86669 February 17, 2004 May 25, 2004 04-S87045 February 18, 2004 June 18, 2004 04-I0103181S February 11, 2004 August 18, 2004 04-S000454S February 18, 2004 March 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.txt
  • after the unauthorized change occurred and AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88230, filed August 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.txt
  • the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88537, filed October 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.txt
  • change occurred and neither McLeod USA nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88689, filed November 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86649, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87161, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.txt
  • against VarTec ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87901 04-S88050 04-S88069 DATE OF COMPLAINT 07/01/04 07/21/04 07/27/04 DATE OF CARRIER RESPONSE 08/09/04 08/17/04 09/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88251, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87601, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.txt
  • the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87874, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.txt
  • telephone bills issued from Cavalier to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87866, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88049, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against US Connect IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0096575S, filed March 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87048, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88360 09/07/04 11/03/04 Verizon 04-S88539 10/04/04 11/19/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0093190S 02/09/04 06/17/04 AT&T 04-S87843 06/29/04 08/27/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-B0099471S 04-I0122779S 04-I0122340S 04-S88374 04-S88394 DATE OF COMPLAINT 06/03/04 07/01/04 05/26/04 08/31/04 08/05/04 DATE OF CARRIER RESPONSE 08/18/04 11/10/04 10/26/04 10/22/04 10/22/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.txt
  • the unauthorized change occurred and Verizon nor GTC Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88519, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87716, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054143S, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88590, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightwave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87859, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124995S, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.txt
  • occurred and neither Complainant's authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0098407S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.txt
  • December 16, 2004 04-S88815 November 24, 2004 January 26, 2005 04-I0098887S June 1, 2004 September 14, 2004 04-I0112988S August 18, 2004 December 9, 2004 04-I0119269S July 26, 2004 December 6, 2004 04-I0122121S March 22, 2004 November 23, 2004 See Appendix A. Informal Complaint No. IC 04-I0122121S is a duplicate of Informal Complaint No. 04-S88560. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88594 September 20, 2004 December 16, 2004 04-S000544S April 15, 2004 May 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SkyNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88376, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against GTC Corporation/America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88444, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ZPDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88453, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88445, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88755, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.txt
  • change occurred and neither their authorized carrier nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88883, filed December 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88769, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0099098S, filed April 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.txt
  • the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88337, filed September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S0006606S, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.txt
  • the unauthorized change occurred and neither BellSouth nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88225, filed August 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87755 06/14/03 07/26/04 American Phone Services 04-S87881 06/29/04 10/07/04 Acceris Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.txt
  • the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88420, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87982, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88326, filed September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88729, filed October 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88523 September 20, 2004 December 20, 2004 04-S88727 October 27, 2004 January 14, 2005 04-S88730 October 20, 2004 January 5, 2005 05-S88933 December 30, 2004 March 5, 2005 04-I0142191S September 29, 2004 February 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER LEC CARRIER NUMBER RESPONSE RESPONSE 04-S88229 August 16, 2004 September 28, 2004 February 15, 2005 Verizon Long Distance 04-I0106035S July 21, 2004 September 16 2004 February 15, 2005 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.txt
  • 17, 2004 04-S88715 November 1, 2004 December 17, 2004 04-S88745 October 28, 2004 December 23, 2004 04-S88754 November 2, 2004 January 18, 2005 04-S88767 November 16, 2004 January 4, 2005 04-S88852 November 29, 2004 January 14, 2005 04-I0137574S October 27, 2004 January 14, 2005 05-S89081 January 28, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88725, filed October 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86403, filed March 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.txt
  • after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87725, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86417 March 10, 2004 April 20, 2004 04-S86535 March 1, 2004 April 28, 2004 04-I0094825S March 21, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.txt
  • the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87500, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88970, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.txt
  • after the unauthorized change occurred and neither Airnex nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86386, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0101332S, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.txt
  • any telephone bills issued from CCC to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87291, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88493, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.txt
  • the unauthorized change occurred and neither BellSouth nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88381, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S87374 April 9, 2004 July 9, 2004 04-S88383 September 2, 2004 November 22, 2004 04-S88512 September 15, 2004 November 23, 2004 04-S88750 November 12, 2004 January 28, 2005 04-I0104750S October 26, 2004 January 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88529, filed September 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86618 February 24, 2004 June 4, 2004 04-I0101529S April 16, 2004 August 18, 2004 04-I0109238S May 10, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.txt
  • change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86783, filed March 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.txt
  • the unauthorized change occurred and neither SBC nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88510, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88637, filed October 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.txt
  • unauthorized change occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87741, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.txt
  • the unauthorized change occurred and neither SBC nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86734, filed February 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communications Billing IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88011, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88190, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88319, filed August 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87919, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT 04-S88732 November 18, 2004 04-S88761 October 29, 2004 04-S88762 October 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.txt
  • unauthorized change occurred and neither BellSouth nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88584, filed October 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G59496S, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88260 August 17, 2004 October 11, 2004 04-S88693 November 10, 2004 February 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.txt
  • the unauthorized change occurred and neither Excel nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87705, filed June 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Star Power IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85895, filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88530, filed September 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88549, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.txt
  • unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88142, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87304, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Southwestern Bell Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88293, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87379, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87575, filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.txt
  • the unauthorized change occurred and neither MCI nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87418, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.txt
  • IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88616 October 25, 2004 December 9, 2004 04-S88618 October 13, 2004 December 9, 2004 04-S88623 October 28, 2004 December 9, 2004 See Apendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS NUMBER DATE OF COMPLAINTS DATE OF CARRIER RESPONSE 04-S87398 March 8, 2004 July 5, 2004 04-S87429 May 26, 2004 July 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87116, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Consolidated Billing IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88924, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against US Connect XL, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87895, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87702, filed June 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.txt
  • after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87365, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.txt
  • after the unauthorized change occurred and neither CloseCall nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87486, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87471, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.txt
  • after the unauthorized change occurred and neither SBC nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87373, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87377 March 15, 2004 July 19, 2004 04-S88406 August 2, 2004 October 8, 2004 04-I0105079S April 6, 2004 August 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S000695S 08/02/04 09/17/04 AT&T 04-S88060 07/23/04 09/17/04 Sprint 04-S88140 08/04/04 09/20/04 Verizon 04-S88263 08/17/04 10/04/04 Adelphia Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex Communications IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87597, filed March 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87246, filed April 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.txt
  • after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86420, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88058 07/29/04 09/10/04 04-S88352 03/29/04 11/29/04 04-S88518 09/09/04 11/22/04 04-I0104145S 05/20/04 08/08/04 04-I0104835S 04/08/04 09/15/04 04-I0105219S 05/24/04 09/20/04 04-I0107062S 07/23/04 09/20/04 04-I0108529S 04/23/04 11/05/04 04-I0110943S 03/25/04 09/16/04 04-I011307S 05/04/04 10/18/04 04-I011560S 04/28/04 11/29/04 04-I0112190S 04-I0121671S 08/16/04 04/27/04 09/22/04 10/19/04 04-I0117284S 08/02/04 11/29/04 04-I0123234S 04/18/04 10/15/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-R1630032S October 11, 2005 December 14, 2005 05-S0190407 August 16, 2005 October 12, 2005 05-S0208702 December 6, 2005 January 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 06-S0214970 January 11, 2006 February 21, 2006 06-S0218565 January 18, 2006 February 24, 2006 See Appendix A. Informal Complaint No. IC 06-S0221260 is a duplicate of IC 06-S0218565. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S0207869 November 30, 2005 January 6, 2006 05-S0208723 December 6, 2005 January 6, 2006 05-S0209228 December 5, 2005 January 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-89351, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229981, filed March 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186971, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0184640, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231167, filed March 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.txt
  • change occurred and neither Complainant's authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212126, filed December 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.txt
  • after the unauthorized change occurred and Talk nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001228S, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216883, filed January 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220665, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224306, filed March 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0215508, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.txt
  • change occurred and neither Complainant's authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229697, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229867, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186448, filed August 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190972, filed August 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229252, filed March 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224484, filed March 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0227259, filed March 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89589, filed May 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89633, filed June 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-I0186004S July 20, 2005 September 26, 2005 May 1, 2006 05-S0199839 October 2, 2005 December 2, 2005 May 1, 2006 05-S0001161S August 15, 2005 October 6, 2005 January 12, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220666, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224766, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001233S, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0212529 December 28, 2005 February 24, 2006 06-S0212869 December 5, 2205 February 24, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221244, filed February 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230759, filed March 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.txt
  • change occurred and neither the unauthorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197792, filed September 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.txt
  • unauthorized change occurred and neither IDT nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218153 filed, January 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.txt
  • change occurred and neither the authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-SI0212975S filed, December 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.txt
  • the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210661, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231401 filed March 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.txt
  • after the unauthorized change occurred and neither AT&T nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0229472, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.txt
  • the unauthorized change occurred and neither AT&T nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212872 filed, December 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.txt
  • after the unauthorized change occurred and neither Qwest nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0001242S, filed February 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221259, filed January 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229761, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0205844 filed, November 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0217253 01/20/06 03/22/06 AT&T, Inc. 06-S0229251 03/20/06 04/10/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.txt
  • the unauthorized change occurred and neither authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0221104, received December 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America Net, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212522, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212130, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001244S, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229253, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-89712, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.txt
  • change occurred and Sprint Communications nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205455, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Q-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198455, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0223613 02/26/06 04/10/06 AT&T. Inc. 06-S0227261 03/13/06 04/16/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0230439 03/29/06 05/18/06 Verizon 06-I0229796S 03/21/06 05/04/06 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.txt
  • not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0231770 04/03/06 05/15/06 06-S0234094 04/17/06 05/22/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.txt
  • occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0215780S, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NetOne IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233160, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233970, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.txt
  • change occurred and neither Complainant's authorized carrier nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233975, filed April 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0001213S November 16, 2005 December 22, 2005 05-S0184641 July 25, 2005 September 19, 2005 06-S0231412 March 30, 2006 May 23, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0231177 April 3, 2006 May 23, 2006 06-S0231772 April 4, 2006 May 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231773, filed April 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.txt
  • telephone bills issued from MCI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0225500, filed March 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233391, filed April 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236117, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-S0196157 September 8, 2005 November 15, 2005 October 27, 2005 05-S0212125 December 27, 2005 February 8, 2006 May 12, 2006 06-S0220514 February 6, 2006 March 24, 2006 May 11, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.txt
  • 2006 05-I0210565 December 5, 2005 February 10, 2006 May 26, 2006 05-S0209610 November 16, 2005 February 10, 2006 May 25, 2006 05-S0211099 December 16, 2005 February 10, 2006 June 7, 2006 06-S0001231S January 4, 2006 February 24, 2006 May 25, 2006 06-S0218517 January 30, 2006 March 24, 2006 May 17, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.txt
  • the unauthorized change occurred and neither Sprint nor Airnex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199438, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.txt
  • the unauthorized change occurred and neither Primo nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198452, filed September 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Communications International Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0200839, filed October 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.txt
  • the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204804, filed November 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.txt
  • unreasonable delay occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89660, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.txt
  • unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194328, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89692, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162845S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0186450 August 1, 2005 September 19, 2005 06-S001323 May 19, 2006 July 18, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF COMPLAINT COMPLAINT CARRIER LOCAL EXCHANGE NUMBER RESPONSE CARRIER RESPONSE IC-05-S0209227 November 25, 2005 January 31, 2006 June 27, 2006 IC-06-S0222373 February 21, 2006 April 4, 2006 June 26, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communication IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212133, filed December 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001336, filed May 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199432, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236884, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.txt
  • after the unauthorized change occurred and North Pittsburgh nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0192540, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.txt
  • the unauthorized change occurred and neither Verizon nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0204831S, filed November 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.txt
  • the unreasonable delay occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212861, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.txt
  • RESPONSE NUMBER 05-S0199440 October 11, 2005 December 4, 2005 June 15,2006 05-S0205853 November 14, 2005 January 10, 2006 March 30, 2006 06-I0218305S October 12, 2005 February 27, 2006 May 30, 2006 06-S0001272S March 14, 2006 April 12, 2006 June 7, 2006 06-S0226925 March 6, 2006 April 12, 2006 June 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.txt
  • change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0186290S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0221358, received February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89705, filed July 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220513, filed February 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0213437S, filed December 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.txt
  • unauthorized change occurred and neither Andiamo Telecom nor Discounted may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235684, filed April 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.txt
  • days after the unauthorized change occurred and neither Sprint nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236240, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.txt
  • the unauthorized change occurred and neither AT&T nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0237283, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Buzz IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236883, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.txt
  • the unauthorized change occurred and neither AT&T nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236109, filed May 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.txt
  • after the unauthorized change occurred and neither MCI nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0210449, filed December 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236885, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0231403 03/29/06 05/04/06 06-S0235016 04/20/06 06/16/06 06-S0235463 05/02/06 06/20/06 06-S0236241 05/09/06 06/16/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203226, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0235017 04/27/06 06/21/06 Verizon 06-S0237700 05/01/06 06/21/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0001290S 05/10/06 06/02/06 06-S0230762 03/30/06 06/28/06 06-S0230764 03/28/06 06/26/06 06-S0236781 05/02/06 05/31/06 06-S0237701 05/22/06 06/14/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S001367 06/22/06 08/07/06 06-S0238097 05/26/06 07/10/06 06-S023508 05/30/06 07/25/06 06-S0239858 06/09/06 07/25/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.txt
  • collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0233965 04/13/06 05/30/06 06-S0235014 04/24/06 06/15/06 06-S0237287 05/17/06 06/21/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0222377 02/23/06 07/18/06 Verizon 06-I0218387S 01/27/06 06/28/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0231393 04/04/06 07/06/06 ACN 06-S0241186 06/21/06 07/19/06 Star Tek See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0229983 03/22/06 04/24/06 AT&T. Inc. 06-S0242015 06/30/06 08/07/06 AT&T 06-S0235274 04/01/06 06/16/06 AT&T 06-S0238507 05/30/06 07/05/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.txt
  • the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0231168 06-S0236535 DATE OF COMPLAINT April 2, 2006 May 4, 2006 DATE OF CARRIER RESPONSE April 27, 2006 May 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0203381 October 31, 2005 December 19, 2005 05-S0205462 November 14, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0001183S October 11, 2005 December 8, 2005 05-S0193466 September 12, 2005 November 23, 2005 05-S0200826 October 18, 2005 December 2, 2005 05-S0201513 October 19, 2005 December 14, 2005 05-S0203231 October 28, 2005 December 21, 2005 05-S0204581 November 4,2 005 January 4, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0217249 January 20, 2006 March 7, 2006 06-S0234711 April 24, 2006 June 22, 2006 06-S0236463 May 10, 2006 June 28, 2006 06-S0236611 May 12, 2006 June 22, 2006 06-S0238094 May 26, 2006 June 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.txt
  • RESPONSE 06-S0218516 January 30, 2006 March 24, 2006 June 20, 2006 06-S0219157 December 27, 2005 March 8, 2006 June 20, 2006 06-S0229037 March 14, 2006 May 10, 2006 June 20, 2006 06-S0229474 March 22, 2006 May 10, 2006 June 14, 2006 06-S0234720 April 24, 2006 June 22, 2006 June 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.txt
  • occurred and that neither that Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0179329, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001148S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.txt
  • change occurred and neither their authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210452, filed December 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206829, filed November 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193864, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.txt
  • change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196668, filed September 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186974 received July 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.txt
  • change occurred and neither their authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204153, filed November 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.txt
  • change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199842, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89668, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0191938S, filed September 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0198918 October 3, 2005 November 18, 2005 05-S0199433 October 6, 2005 December 12, 2005 05-S0205464 October 27, 2005 January 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0199884S October 5, 2005 December 21, 2005 05-S0001209S October 21, 2005 December 2, 2005 05-S0198449 October 3, 2005 November 4, 2005 05-S0198454 October 3, 2005 November 22, 2005 05-S0199412 October 4, 2005 December 2, 2005 05-S0204155 November 1, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196673, filed September 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160678S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-B0167501S January 12, 2005 September 13, 2005 05-S89486 May 6, 2005 June 23, 2005 05-S0186889 August 1, 2005 September 26, 2005 05-S0194331 September 13, 2005 November 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204587, filed October 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242017, filed June 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.txt
  • and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224771, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sharenet Communications Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242411, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company LP IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242183, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0195584, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Date of Date of Authorized Complaint Complaint Carrier Carrier Number Response 05-S0196665 September 26, 2005 December 9, 2005 Enhanced Communications Group, LLC 05-S0197679 September 26,2 005 December 9, 2005 IDT Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194326, filed September 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0202733, filed October 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.txt
  • after the unauthorized change occurred and Verizon nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0205457, filed November 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197705, filed September 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.txt
  • Monica S. Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of AT&T Corp. (filed July 23, 2004) (Petition) seeking reconsideration of AT&T Corporation, 19 FCC Rcd 12035 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 12035 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.txt
  • Affairs Bureau See Petition for Reconsideration of Comcast Phone, LLC, f/k/a AT&T Broadband Phone, LLC. (filed June 16, 2003) (Petition) seeking reconsideration of Comcast Phone, LLC, 18 FCC Rcd 9766 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 9766 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.txt
  • Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon Long Distance (filed March 1, 2004) (Petition) seeking reconsideration of Verizon Long Distance, 19 FCC Rcd 1485 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 1485 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.txt
  • Monica S. Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Globalcom, Inc. (filed May 27, 2003) (Petition) seeking reconsideration of Globalcom, Inc., 18 FCC Rcd 8319 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 8319 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.txt
  • 17 FCC Rcd 20400 (2002) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). When the Petition was filed, MCI was known as WorldCom, Inc. For purposes of clarity and convenience, we will use the name ``MCI'' throughout this Order. See Division Order, 17 FCC Rcd 20400 (2002). See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints also were considered in the Division Order, but our decision here does not alter our finding regarding those complaints. See Division Order, 17 FCC Rcd 20400 (2002). See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.txt
  • 2004 December 3, 2004 December 17, 2004 See Petition for Reconsideration of Sprint Communications Co., LP. (filed Oct. 28, 2005) (Petition) seeking reconsideration of Sprint Communications Company, 20 FCC Rcd 15450 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau. See Division Order, 20 FCC Rcd 15450 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co., L.P. (filed March 4, 2004) (Petition) seeking reconsideration of Sprint Communications Company, 19 FCC Rcd 3502 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 3502 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co., L.P. (filed October 28, 2004) (Petition) seeking reconsideration of Sprint Communications Company, 19 FCC Rcd 18953 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 18953 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.txt
  • Governmental Affairs Bureau See Petition for Reconsideration of U.S. Telecom Long Distance, Inc. (filed August 4, 2003) (Petition) seeking reconsideration of U.S. Telecom Long Distance, Inc., 18 FCC Rcd 14572 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 14572 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.txt
  • Governmental Affairs Bureau See Petition for Reconsideration of U.S. Telecom Long Distance, Inc. (filed October 28, 2005) (Petition) seeking reconsideration of U.S. Telecom Long Distance, Inc., 20 FCC Rcd 15358 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 15358 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0202375S October 13, 2005 December 19, 2005 05-S0203379 October 31, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198463, filed September 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.txt
  • after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88938, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.txt
  • and neither Amerivision Communications d/b/a Lifeline Communications nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198469, filed September 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.txt
  • the unauthorized change occurred and neither AT&T, Inc.nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209230, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.txt
  • the unauthorized change occurred and neither Sprint nor Innovative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89020, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89043 January 31, 2005 April 19, 2005 05-I0176502S June 1, 2005 September 20, 2005 05-S0187903 August 8, 2005 October 14, 2005 05-S0190960 August 29, 2005 October 12, 2005 05-S0192544 September 7, 2005 November 22, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162034S, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89022, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88935, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.txt
  • unauthorized change occurred and Talk America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233972, filed April 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215961, filed January 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236118, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211083, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.txt
  • after the unauthorized change occurred Verizon and Global Crossing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S001370, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001288S, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.txt
  • change occurred and Verizon Long distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211095, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001224S, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.txt
  • occurred and neither Complainant's authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0227256, filed March 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236886, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sage IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0225654S, filed February 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205981, filed November 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WOW! IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221247, filed February 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.txt
  • the unauthorized change occurred and World Link nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233968, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BBG Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0221836S, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214971, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221451, filed February 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0216308 January 11, 2005 March 2, 2006 06-S0217235 January 19, 2005 March 2, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211485, filed December 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242722, filed August 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.txt
  • unauthorized change occurred and Sprint Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231407, filed March 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.txt
  • the unauthorized change occurred and Cleartel Communications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0225502, filed March 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.txt
  • and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229862, filed March 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242724, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S241702, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.txt
  • to absolution for the AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235457, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.txt
  • the unauthorized change occurred Qwest Communications and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-I0235617S, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196671, filed August 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.txt
  • after the unauthorized change occurred and neither Cox nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0236110, received May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.txt
  • by Complainants against Sage ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0242014 06-S0237699 DATE OF COMPLAINT 06/30/06 05/23/06 DATE OF CARRIER RESPONSE 07/19/06 06/20/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0229473 03/22/06 04/18/06 Verizon 06-I0232029S 04/05/06 05/12/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.txt
  • after the unauthorized change occurred and neither Cordia nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0200102, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.txt
  • unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198919, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001373 filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Axces IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198915, filed October 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-W11256220S, filed December 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224307, filed March 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against One Touch ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0238095 06-S0242016 DATE OF COMPLAINT 05/26/06 06/14/06 DATE OF CARRIER RESPONSE 06/29/06 08/08/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0217816, received January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001330, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.txt
  • unauthorized change occurred and neither VTX Telecom nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198466, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0239730 06-S0242861 DATE OF COMPLAINT 06/06/06 07/06/06 DATE OF CARRIER RESPONSE 07/21/06 08/30/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.txt
  • any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0001278S 04/05/06 05/18/06 06-S0223606 05/06/06 05/22/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0224486 03/02/06 05/15/06 Horizon Teletom 06-S0235015 04/27/06 06/24/06 AT&T, Inc. 06-S0233390 04/12/06 07/20/06 Verizon 06-S0242409 07/03/06 09/01/06 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0242010 06/21/06 07/21/06 Sprint 06-S0243384 07/14/06 08/09/06 AT&T 06-S0244961 08/07/06 08/18/06 AT&T, Inc. 06-S0244504 08/01/06 08/21/06 AT&T 06-S0245183 08/08/06 08/31/06 AT&T 06-S0245992 08/14/06 08/08/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001279S, filed April 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-S0001212S November 16, 2005 January 3, 2006 June 30, 2006 05-S0205461 November 14, 2006 January 10, 2006 June 20, 2006 06-S0001269S March 14, 2006 May 11, 2006 June 20, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245993, filed August 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.txt
  • 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S001359 June 16, 2006 August 4, 2006 06-S0240681 June 19, 2006 July 14, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238843, filed June 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231405, filed March 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.txt
  • days after the unauthorized change occurred and Covista may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238096, filed May 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.txt
  • change occurred and neither their authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210658, filed December 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.txt
  • change occurred and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204584, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205985, filed November 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.txt
  • change occurred and neither their authorized carrier nor Privasafe may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206797, filed November 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205989, filed October 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0188484S, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.txt
  • occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0207623S, filed November 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204830, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187429, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185443, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198916, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.txt
  • change occurred and neither their authorized carrier nor Clearwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89226, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244056, filed July 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrol d/b/a ONE Touch Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245300, filed August 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelSeven, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001368, filed July 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242606, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access Long Distance, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88813, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001319, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86142 January 28, 2004 February 24, 2004 04-S86144 January 29, 2004 April 12, 2004 04-S86174 January 30, 2004 July 22, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.txt
  • and neither Cavalier Telephone, LLC nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242413 filed July 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Buzz Telecom Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170739S, filed January 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.txt
  • after the unauthorized change occurred and neither nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229043, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.txt
  • the unauthorized change occurred and neither Verizon Corporation nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0214134, filed January 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001333, filed May 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0241443 June 26, 2006 July18, 2006 Verizon 06-S0243407 July 18 2006 August 29 2006 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0226267 06-S0234713 06-S0240297 06-S0243204 06-S0248181 DATE OF COMPLAINT March 6, 2006 April 24, 2006 June 21, 2006 July 14, 2006 September 5, 2006 DATE OF CARRIER RESPONSE September 21, 2006 July 17, 2006 July 21, 2006 August 14, 2006 October 19, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.txt
  • unauthorized change occurred and neither Hawaiian Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0244942, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0228819, filed March 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.txt
  • occurred and neither Complainant's authorized carrier nor CSP Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247758, filed August 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248180, filed September 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247151, filed August 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89158, filed February 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.txt
  • change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209611, filed December 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223607, filed February 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.txt
  • occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247840, filed August 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207503, filed November 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251376, filed October 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244057, filed July 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.txt
  • occurred and neither Complainant's authorized carrier nor Discounted Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246218, filed June 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.txt
  • occurred and neither Complainant's authorized carrier nor One Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239859, filed June 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.txt
  • change occurred and neither Complainant's authorized carrier nor GlobalTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241446, filed June 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.txt
  • change occurred and neither Complainant's authorized carrier nor FiberNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242859, filed July 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.txt
  • change occurred and neither Complainant's authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241444, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Birch Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230440, filed March 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248809, filed September 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244688, filed July 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.txt
  • days after the unauthorized change occurred and Curry may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215475, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0229695 06-S0240395 DATE OF COMPLAINT March 23, 2006 April 28, 2006 DATE OF DATE OF CARRIER LEC RESPONSE RESPONSE April 25, 2006 May 31, 2006 July 21, 2006 September 15, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0235455 April 27, 2006 June 19, 2006 06-S0242410 06-S0243408 July 6, 2006 July 18, 2006 September 8, 2006 September 14, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.txt
  • part, 11 FCC Rcd 856 (1995); Policies and Rules Concerning Changing Long Distance Carriers, CC Docket No. 91-64, 7 FCC Rcd 1038 (1992), reconsideration denied, 8 FCC Rcd 3215 (1993); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911, 101 F.C.C.2d 935, reconsideration denied, 102 F.C.C.2d 503 (1985).e 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a). See 47 C.F.R. § 64.1120. 47 U.S.C. § 258(a). See 47 C.F.R. § 64.1120(c). Section 64.1130 details the requirements for letter of agency form and content for written or electronically signed authorizations. 47 C.F.R. § 64.1130. See 47 C.F.R. §§ 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0210577S, filed October 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Pioneer IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211097, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FB Connection IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206786, filed November 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against PNG IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248415, filed August 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239137, filed May 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom USA IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236534, filed May 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235252, filed April 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241867, filed June 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245990, filed August 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233974, filed April 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.txt
  • occurred and neither TDS Metrocom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247767, filed August 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.txt
  • change occurred and neither LDC Telecommunications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0245182, filed August 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.txt
  • change occurred and neither Sprint may nor Powercom Corporation not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239856, filed June 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0250553 September 25, 2006 November 9, 2006 Embarq Comm. 06-S0251379 October 10, 2006 November 9, 2006 Embarq Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2610A1.txt
  • after the unauthorized change occurred and neither nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249695, filed September l8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.txt
  • the unauthorized change occurred and neither Verizon nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250554, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-F0245831S, filed August 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0236116 May 8, 20065 November 15, 2006 Verizon 06-S0235015 September 20, 2006 November 15, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.txt
  • days after the unauthorized change occurred and Global nor Verizon pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248416, filed September 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236118, filed February 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206836, filed November 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.txt
  • change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89018, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-I0197574S September 27, 2005 November 22, 2005 05-S0187432 September 12, 2005 October 3, 2005 05-S0190415 August 22, 2005 September 4, 2005 05-S0192541 September 6, 2005 November 22, 2005 05-S0197799 September 26, 2005 November 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.txt
  • the unauthorized change occurred and Think 12 nor AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0001176S, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.txt
  • unauthorized change occurred and TDS Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0194595S, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0179854S, filed June 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188266, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196663, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S0193458 September 9, 2005 October 12, 2005 05-S0196156 September 19, 2005 November 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89101, filed February 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207497, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001207S, filed October 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0204212S November 1, 2005 December 9, 2005 05-S89318 February 9, 2005 May 13, 2005 05-S89357 April 8, 2005 May 20, 2005 05-S0194329 September 12, 2005 November 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203230, filed October 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89340, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163275S, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0190400 August 21, 2005 October 6, 2005 05-S0207489 November 29, 2005 January 23, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89241, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187897, filed August 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210451, filed December 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0001184S October 11, 2005 November 22, 2005 05-S89410 April 25, 2005 June 27, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.txt
  • this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 05-S0001166S August 15, 2005 Globcom Telecommunications 05-S0001175S October 11, 2005 Globcom Telecommunications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207500, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197682, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001214S, filed November 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199436, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204586, filed November 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187896, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.txt
  • the complaints filed by Complainants against Verizon ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89430 April 15, 2005 June 10, 2005 05-S89435 April 26, 2005 June 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.txt
  • the unauthorized change occurred and neither Sprint nor EPT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193463, filed August 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.txt
  • the unauthorized change occurred and neither MCI nor TDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89677, filed July 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against American IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203377, filed October 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196656, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.txt
  • occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190981, received August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against One Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195577, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193860, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.txt
  • change occurred and neither the authorized carrier nor Norristown may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0200829, received October 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207491, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190954, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Communications Int'l Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0149151S, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89294, filed March 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89603, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S89718 09/28/05 02/06/06 Sprint 05-S0206781 11/28/05 02/02/06 Verizon 05-S0208713 12/06/05 01/12/06 Verizon 05-S0211487 12/20/05 02/06/06 VarTec Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-I0209606S 12/12/05 01/20/06 SBC 05-I0208513S 11/28/05 02/06/06 SBC 05-S0205458 11/07/05 12/30/05 SBC 05-S0208717 12/06/05 01/12/06 SBC 06-S0212864 01/03/06 02/10/06 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0001230S 12/20/05 02/01/06 Verizon 05-S0205845 11/16/05 01/09/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0205848 11/16/05 01/26/06 Verizon 05-I0207942S 11/14/05 01/26/06 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.txt
  • by Complainants against Buzz ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S0195581 05-S0197684 DATE OF COMPLAINT 09/19/05 09/27/05 DATE OF CARRIER RESPONSE 11/04/05 11/03/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89116, filed February 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89159, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89181, filed March 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0145265S, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.txt
  • 2005 Sprint 05-S0001155S August 15, 2005 September 7, 2005 AT&T 05-S0001206S October 21, 2005 January 6, 2006 Verizon 05-S0188991 August 15, 2005 September 12, 2005 MCI, Inc. 05-S0197681 September 26, 2005 October 18, 2005 AT&T 05-S0198445 October 4, 2005 October 31, 2005 AT&T 05-S0208707 November 1, 2005 January 6, 2006 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0215422 01/12/06 02/14/06 Verizon 06-S0217817 01/23/06 02/22/06 AT&T, Inc. 06-S0222361 02/14/06 03/14/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 04-S88698 November 1, 2004 December 6, 2004 MCI, Inc. 04-S88882 December 14, 2004 January 28, 2005 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LDC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89253, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 05-S89301 05-S89508 May 25, 2005 May 11, 2005 June 8, 2005 June 6, 2005 Verizon Long Distance Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207863, filed November 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0209605 December 12, 2005 February 6, 2006 05-S0210662 December 14, 2005 February 8, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0212594, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212127, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209609, filed December 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210454, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 06-S0213125 January 3, 2006 February 21, 2006 Global Touch Telecom 06-S0213643 January 3, 2006 February 21, 2006 Global Touch Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221254, filed January 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0213133, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212873, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217232, filed January 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221354, filed February 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.txt
  • change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215957, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.txt
  • occurred and neither their authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215420, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.txt
  • occurred and neither their authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214130, filed February 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 06-S0212527 December 27, 2005 February 21, 2006 Global Touch Telecom 06-S0213130 January 3, 2006 February 21, 2006 Global Touch Telecom 06-S0213129 January 3, 2006 February 21, 2006 Global Touch Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216881, filed January 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Nationwide IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89282, filed March 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S0203228 05-S0212523 DATE OF COMPLAINT 10/31/05 12/27/05 DATE OF CARRIER RESPONSE 12/15/05 01/31/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.txt
  • unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0219432, filed January 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.txt
  • occurred and neither AT&T Corporation nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210453, filed December 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0216880 01/19/06 03/02/06 AT&T. Inc. 06-S0216876 01/19/06 03/02/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Nationwide ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S89282 05-S89562 DATE OF COMPLAINT 03/29/05 05/23/05 DATE OF CARRIER RESPONSE 05/05/05 06/08/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0212524 12/22/05 02/21/06 Global Touch Telecomm 06-S0215471 06/29/04 10/07/04 Global Touch Telecomm See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.txt
  • thirty days after the unauthorized change occurred and Adelphia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0210663, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OLS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89348, filed April 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89491, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0204344S, filed October 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89607, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217222, filed December 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.txt
  • the unauthorized change occurred and neither BellSouth nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0212876, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204219, filed November 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.txt
  • after the unauthorized change occurred and neither Sprint nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0205847, filed November 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.txt
  • after the unauthorized change occurred and neither Global nor TTE may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-I0188663S, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169856S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0159921S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0217823, filed January 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196159, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209607, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0209130 December 7, 2005 February 13, 2006 06-I0215307S February 6, 2006 March 16, 2006 06-S0216310 January 16, 2006 March 3, 2006 06-S0217820 January 20, 2006 March 7, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0204579 November 4, 2005 December 22, 2005 05-S0205460 November 8, 2005 December 22, 2005 05-S0206793 November 21, 2005 January 9, 2006 06-S0001237S January 18, 2006 March 16, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0204580 November 7, 2005 December 16, 2005 05-S0205849 November 17, 2005 December 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198458, filed October 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223038, filed February 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0196658 September 19, 2005 November 22, 2005 05-S0199411 October 4, 2005 November 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.txt
  • RESPONSE NUMBER 05-I0195871S September 20, 2005 December 21, 2005 05-S0184639 July 25, 2005 September 20, 2005 05-S0204717 November 8, 2005 January 4, 2006 05-S0207867 November 29, 2005 January 10, 2006 05-S0208699 December 6, 2005 January 10, 2006 06-I0213413S December 19, 2005 February 21, 2006 06-S0215963 January 5, 2006 February 21, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0197243S September 21, 2005 October 28, 2005 05-S0193471 September 7, 2005 October 18, 2005 05-S0204583 November 7, 2005 December 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0214136, filed January 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89609, filed June 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205851, filed September 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.txt
  • to absolution for the AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89419, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE RESPONSE 06-I0214126S January 3, 2006 February 2, 2006 Verizon 06-S0215962 January 12, 2006 February 2, 2006 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001249S, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.txt
  • any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 05-S0001187S 10/11/05 03/13/06 05-S0202725 10/24/05 03/01/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.txt
  • occurred and neither Complainant's authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0213131, filed January 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0223039 February 22, 2006 March 28, 2006 06-S0224310 February 28, 2006 March 28, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.txt
  • collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0220663 02/06/06 03/25/06 06-S0218566 01/30/06 03/10/06 06-S0221245 02/2/06 04/06/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221262, filed February 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220035, filed February 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VLD Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220664, filed December 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221357, filed February 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0226266, filed March 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212871, filed December 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212519, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221256, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.txt
  • occurred and neither Complainant's authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218793, filed February 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.txt
  • change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214968, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220082, filed February 6, 2006. At the time of the complaint AT&T, Inc. was known as SBC Communications, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217818, filed January 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.txt
  • after the unauthorized change occurred and neither Verizon nor One Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0216600S, filed January 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0205454 11/07/05 02/13/06 SBC Communications 05-S0211749 12/22/05 02/15/06 World-Link Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0218156 01/27/06 03/07/06 Verizon 06-S0221782 02/28/06 03/15/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0215469 01/06/06 02//17/06 SBC 06-S0222375 02/21/06 04/06/06 CommuniGroup of KC 06-S0224770 02/28/06 04/06/06 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89370, filed April 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0212528 12/28/05 01/24/06 Verizon 06-S0218154 01/20/06 02/07/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.txt
  • Docket No. 02-386, DA 05-3174 (rel. Dec. 12, 2005). See 47 C.F.R. § 64.4002(a)(7) and (c) (hereinafter referred to as ``CARE rules''). Petition at 2. A PIC freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express written or oral consent. 47 C.F.R. § 64.1190(a). Petition at 2. See also 47 C.F.R. § 64.4002(a)(7) and (c). Id. at 1. Id. Mid America states that it is ``attempting to combine and incorporate programming changes for new requirements in its regularly-scheduled releases of its operating support system product and thus, limiting the cost to the client, rather than issuing numerous updates which would be costly to its
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89352, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0213756S, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217237, filed January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. AT&T, Inc. was known as SBC Communications at the time of the complaint. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.txt
  • 16, 2005 05-S0205456 November 9, 2005 December 16, 2005 05-S0206790 November 22, 2005 December 16, 2005 05-S0206840 November 22, 2005 December 13, 2005 05-S0207478 November 29, 2005 January 27, 2006 05-S0207856 November 29, 2005 January 9, 2006 05-S0208705 December 6, 2005 January 6, 2006 05-S0208720 December 6, 2005 January 27, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235467, filed April 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon and Verizon Long Distance (filed May 31, 2005) (Petition), seeking reconsideration of Verizon Long Distance, 20 FCC Rcd 8431 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. One other complaint was considered in the Division Order. Verizon is not seeking reconsideration of the decision with respect to that complaint, IC No. 04-S88264. See Petition at 1, n.1. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of
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  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Telecom Management, Inc. d/b/a Pioneer Telephone (filed May 12, 2006) (Petition) seeking reconsideration of Telecom Management, Inc. d/b/a Pioneer Telephone, 21 FCC Rcd 4168 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0239136 June 6, 2006 December 28, 2006 06-S0242011 06-S0248330 June 20, 2006 September 5, 2006 December 28, 2006 November 3, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.txt
  • days after the unauthorized change occurred and TTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250058, filed September 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257786, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0251383 October 6, 2006 December 5, 2006 06-S0253015 October 26, 2006 December 13, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243383, filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259999, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0255503 October 4, 2006 December 19, 2006 06-S0256437 November 20, 2006 January 10, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0248898 September 13, 2006 October 30, 2006 February 13, 2007 06-S0250270 September 28, 2006 October 30, 2006 February 20, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.txt
  • May 16, 2006 June 23, 2006 July 7, 2006 July 21, 2006 October 6, 2006 November 10, 2006 November 3, 2006 November 28, 2006 February 6, 2007 January 22, 2007 December 6, 2006 November 21, 2006 December 5, 2006 December 5, 2006 February 16, 2007 February 13, 2007 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243203, filed July 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251687, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S001405 September 19, 2006 November 11, 2006 06-S0251684 October 13, 2006 November 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235465, filed May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.txt
  • occurred and neither AT&T Corporation nor Long Distance Consolidated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S026659, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235254, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S244516, filed July 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 06-S0250548 September 13, 2006 October 26, 2006 06-S0254231 October 10, 2006 November 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Legent Communications Corporation Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253372, filed October 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247763, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against HelloCom IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253358, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253589, filed November 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254662, filed November 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255576, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257223, filed November 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.txt
  • by Complainants against Sage ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0245444 06-S0259583 DATE OF COMPLAINT 08/09/06 12/19/06 DATE OF CARRIER RESPONSE 08/28/06 01/22/07 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0231220S, filed April 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Pioneer IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246481, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S243827, filed July 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244963, filed August 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253360, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against RRLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252322, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.txt
  • change occurred and neither Complainant's authorized carrier nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257761, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0259256 12/11/06 2/27/07 Verizon 06-S0260007 12/26/06 2/27/07 Verizon 06-S0262333 1/15/07 3/14/07 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelSeven IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251686, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Online Savings IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241705, filed June 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against UTI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241119, filed June 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248811, filed August 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.txt
  • change occurred and neither Complainant's authorized carrier nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249349, filed September 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257131, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.txt
  • change occurred and neither Complainant's authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241442, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.txt
  • change occurred and neither Complainant's authorized carrier nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255188, filed November 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243721, filed July 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251381, filed October 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.txt
  • occurred and neither Complainant's authorized carrier nor FB Connection may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224769, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256976, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260002, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249092, filed September 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0226271, filed March 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244994, filed September 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242711, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233111, filed April 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247759, filed August 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242412, filed July 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247302, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred Billing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243406, filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NetOne IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238845, filed June 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260213, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260924, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267478, filed February 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261311, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259589, filed December 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254235, filed November 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235687, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255993, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001476 December 3, 2006 December 27, 2006 March 15, 2007 06-S0251489 October 12, 2006 November 13, 2006 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260855, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0262326, filed January 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263448, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001488, filed December 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Assist IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252672, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255002, filed November 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255995, filed October 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260216, filed December 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.txt
  • the unauthorized change occurred and neither AT&T nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261312, filed December 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265314, filed January 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265422, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265442, filed December 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266290, filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268137, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268802, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.txt
  • Communications ARE DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0262566 1/22/07 3/6/07 07-S0262568 1/22/07 3/6/07 07-S0263994 1/23/07 3/19/07 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0264131 December 11, 2006 March 6, 2007 07-S0266974 February 12, 2007 March 27, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254234, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253016, filed October 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0243205 July 14, 2006 August 30, 2006 December 5, 2006 06-S0245987 August 15, 2006 September 20, 2006 December 13, 2006 06-S0251490 October 12, 2006 January 18, 2007 March 15, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0233112 April 10, 2006 May 23, 2006 06-S0233113 April 10, 2006 May 23, 2006 06-S0235253 April 25, 2006 June 22, 2006 06-S0235461 May 1, 2006 June 22, 2006 06-S0245184 August 8, 2006 September 29, 2006 06-S0248182 September 5, 2006 October 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001393 September 5, 2006 October 6, 2006 December 5, 2006 06-S0250559 September 30, 2006 November 22, 2006 February 23, 2007 06-S0259323 December 12, 2006 January 25, 2007 March 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0252619 October 23, 2006 January 10, 2007 06-S0259957 December 26, 2006 January 31, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001301 May 1, 2006 June 13, 2006 September 30, 2006 06-S0243826 June 21, 2006 August 24, 2006 September 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224311, filed March 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263449, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260004, filed December 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0256952 11/28/06 2/08/07 Verizon 06-S0259582 11/26/06 2/27/07 Verizon 07-S0261996 1/09/07 3/12/07 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ClearWorld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238503, filed May 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239855, filed June 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235018, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.txt
  • 1.719, the complaints filed against AT&T, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 06-S0255994 October 7, 2006 January 15, 2007 07-S001504 January 5, 2007 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Protel Advantage, Inc. d/b/a Long Distance Savings. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257125, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 06-S001422 October 13, 2006 November 28, 2006 March 8, 2007 06-S0258246 December 7, 2006 January 23, 2007 March 6, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.txt
  • change occurred and neither Complainant's authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254666, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248329, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear World Communications Corporation Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249698, filed September 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257121, filed November 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.txt
  • occurred and neither ENC, Inc. nor Clear World Communications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0241121, filed June 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against PAETEC Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259581, filed December 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S256984, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260009, filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S250556, filed October 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.txt
  • and neither BellSouth Telecommunications, Inc. nor Cingular Wireless, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0240295, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257121, filed November 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.txt
  • change occurred and neither BellSouth Telecommunications, Inc. nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239303, filed May 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.txt
  • change occurred and neither TomatoVine, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244514 filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.txt
  • unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S02550555 filed September 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Official Small Business Association, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252325, filed October 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.txt
  • unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250555 filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249357, filed September 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255504, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255500, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254237, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.txt
  • unauthorized change occurred and MCI nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001436, filed October 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.txt
  • unauthorized change occurred and Qwest nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246216, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259689, filed December 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S026003, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001435, filed October 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001478, filed December 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257117, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246664, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0250267 06-S0250552 September 28, 2006 September 20, 2006 November 15, 2006 November 15, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256948, filed November 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.txt
  • Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 07-S0262341 January 17, 2007 None Specified 07-S0266292 February 5, 2007 None Specified 07-S0266294 February 5, 2007 Pioneer Telecom, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ISC IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259692, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255574, filed November 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265041, filed November 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257225, filed November 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257128, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.txt
  • DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0250672 October 4, 2006 November 20, 2006 February 23, 2007 06-S0259250 December 8, 2006 January 31, 2007 March 15, 2007 06-S0260008 07-S001506 December 26, 2006 January 8, 2007 January 25, 2007 March 9, 2007 March 7, 2007 May 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0244599 August 2, 2006 September 20, 2006 November 29, 2006 06-S0255185 November 8, 2006 December 19, 2006 February 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0259327 December 13, 2006 February 13, 2007 07-S0262335 January 7, 2007 February 22, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259320, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255506, filed October 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06- S0259254, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.txt
  • 23, 2007 07-S0266370 January 16, 2007 March 23, 2007 07-S0260854 November 20, 2006 March 23, 2007 AT&T, Inc. See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259252, filed December 11, 2006. This complaint was originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243712, filed July 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256441, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.txt
  • April 6, 2007 Verizon 07-S0271173 January 10, 2007 April 3, 2007 07-S0271774 January 29, 2007 April 5, 2007 See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.txt
  • 2007 Verizon 07-S0268549 February 6, 2007 March 23, 2007 Verizon 07-S0270249 January 8, 2007 March 30, 2007 AT&T See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0244960 August 7, 2006 October 20, 2006 06-S0253628 October 17, 2006 November 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259322, filed December 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248414, filed September 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246214, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256438, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248891, filed September 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253008, filed October 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NOS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252624, filed October 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.txt
  • be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 07-S001522 February 7, 2007 Qwest 07-S0260857 December 11, 2006 Verizon 07-S0264042 January 26, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261994, filed January 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0264046, filed January 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266482, filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.txt
  • and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268161, filed February 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268165, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecircuit Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268225, filed March 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270719, filed March 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270721, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.txt
  • occurred and neither Complainant's authorized carrier nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271172, filed February 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272636, filed April 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001509, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272292, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272293, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272294, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273350, filed April 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273566, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273677, filed April 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274689, filed April 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0266989 February 12, 2007 March 20, 2007 07-S0270714 March 22, 2007 April 25, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249093, filed September 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252625, filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001413, filed October 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255496, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231409, filed March 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0246202 August 8, 2006 November 16, 2006 AT&T. Inc. 06-S0250932 October 3, 2006 November 9, 2006 BellSouth 06-S0255003 November 7, 2006 December 8, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.txt
  • may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF COMPLAINT COMPLAINT 07-S001517 January 25, 2007 07-S0263454 January 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.txt
  • unauthorized change occurred and neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261313, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263446 filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001520, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001530, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S0267711 February 21, 2007 March 6, 2007 Verizon 07-S0270717 March 20, 2007 March 30, 2007 07-S0270921 December 29, 2006 March 29, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253368, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256970, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254665, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261995, filed January 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263445, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266970, filed December 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259958, filed December 26, 2006. Informal Complaint No. IC 07-S0270236 is a duplicate of IC 06-S0259958. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.txt
  • 2007 07-S0267717 February 17, 2007 March 16, 2007 June 8, 2007 07-S0268142 February 26, 2007 April 18, 2007 June 8, 2007 07-S0268801 March 18, 2007 April 18, 2007 June 8, 2007 07-S0272437 February 10, 2007 April 20, 2007 June 8, 2007 07-S0273026 April 9, 2007 May 7, 2007 June 8, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001424, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260006, filed December 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262334, filed January 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259584, filed December 18, 2006 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250266, filed September 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.txt
  • DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0260214 December 20, 2006 March 15, 2007 May 23, 2007 07-S0260927 January 3, 2007 February 7, 2007 May 23, 2007 07-S0266293 February 8, 2007 March 9, 2007 May 29, 2007 07-S0270243 January 31, 2007 April 16, 2007 May 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.txt
  • change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255996, filed November 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0275351, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266590, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255510, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250264, filed September 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001487, filed December 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0260922 January 3, 2007 February 7, 2007 Verizon. 07-S0260952 December 28, 2006 February 1, 2007 AT&T, Inc. 07-S001560 April 18, 2007 May 22, 2007 AT&T, Inc. 07-S0262332 January 16, 2007 February 20, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001518, filed January 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.txt
  • and neither Complainant's authorized carrier nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263648, filed January 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0269229, filed March 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream Communications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271168, filed January 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274200, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Level 3 Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274230, filed March 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274979, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276951, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277079, filed April 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277110, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001590 May 12, 2007 June 11, 2007 07-S001593 May 14, 2007 June 11, 2007 07-S0265818 February 1, 2007 June 11, 2007 07-S0276110 May 7, 2007 June 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272598, filed April 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0271222 March 26, 2007 April 13, 2007 AT&T, Inc. 07-S0276111 May 7, 2007 June 5, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001577 May 2, 2007 June 11, 2007 07-S001594 May 15, 2007 June 11, 2007 07-S0274693 April 25, 2007 June 11, 2007 07-S0276219 May 9, 2007 June 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265806, filed February 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.txt
  • change occurred and neither Complainant's authorized carrier nor Nexus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266484, filed February 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266483, filed February 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262331, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266978, filed February 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265805, filed February 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267719, filed February 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267479, filed February 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadwing IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265812, filed January 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265814, filed January 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Matrix IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265480, filed January 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261029, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260921, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265031, filed December 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260920, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001508, filed January 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261030, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.txt
  • unauthorized change occurred and MCI, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S02690928, filed January 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260925, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270923, filed January 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260926, filed January 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261305, filed January 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262572, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0272489S, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.txt
  • 29, 2007 07-S0274687 April 23, 2007 June 29, 2007 07-S0277042 May 15, 2007 June 29, 2007 07-S0277109 May 17, 2007 June 29, 2007 07-S0277285 May 21, 2007 June 29, 2007 07-S0277528 May 23, 2007 June 29, 2007 07-S0277534 May 24, 2007 June 29, 2007 07-S0277887 June 5, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271221, filed March 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271170, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telrite IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262327, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.txt
  • 2007 None 07-S0272597 February 20, 2007 June 11, 2007 None 07-S0273675 April 16, 2007 June 11, 2007 Embarq See Appendix A. These complaints were originally filed against Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to serve and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.txt
  • change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272215, filed March 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271171, filed January 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268164, filed February 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.txt
  • change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274239, filed February 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268550, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.txt
  • RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Global Crossing Telecommunications, Inc. (filed Nov. 1, 2006) (Petition) seeking reconsideration of Global Crossing Telecommunications, Inc., 21 FCC Rcd 11215 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.txt
  • effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq Communications, Inc. (filed March 5, 2007) (Petition), seeking reconsideration of Embarq Communications, Inc., 22 FCC Rcd 1196 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263447, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nexus IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263652, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.txt
  • 0.361, 1.719, the complaints filed against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 07-S0262328 January 16, 2007 March 15, 2007 07-S0266297 February 1, 2007 March 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.txt
  • after the unauthorized change occurred and Horizon Telecom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265312, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270229, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266979, filed January 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0268803, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001549, filed March 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270248 filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon (filed October 29, 2004) (Petition) seeking reconsideration of Verizon, 19 FCC Rcd 19013 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CCB). See Division Order, 19 FCC Rcd 19013 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.txt
  • Order), issued by CGB. We are permitted to act on a petition for further reconsideration or may refer it to the Commission for action. See 47 C.F.R. § 1.106(a)(1). We have chosen to act on Americatel's Further Petition. See Initial Order, 17 FCC Rcd 21723 (2002), aff'd, Reconsideration Order, 19 FCC Rcd 4535 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265313, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276846, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.txt
  • to absolution for the AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274982, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276107, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278060, filed June 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268223, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001576, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278458, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001555, filed April 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001629, filed June 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.txt
  • change occurred and neither their authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277767, filed June 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278457, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VoiceNet Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001600, filed May 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274234, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001646, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001624, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277772, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277888, filed June 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0273564 April 16, 2007 July 13, 2007 07-S0273683 April 18, 2007 July 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001551, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001548, filed March 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001562, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.txt
  • occurred and neither their authorized carrier nor ACN Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271220, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Cinergy Communications Company (filed April 7, 2005) (Petition) seeking reconsideration of Cinergy Communications Company, 20 FCC Rcd 1302 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 1302 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274980, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274324, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273348, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273563, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.txt
  • occurred and neither Complainant's authorized carrier nor IQ Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273205, filed April 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001566 April 24, 2007 June 29, 2007 07-S0274323 April 17, 2007 June 29, 2007 07-S0274692 April 25, 2007 June 29, 2007 07-S0276099 April 9, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001581 May 9, 2007 June 29, 2007 07-S001617 May 25, 2007 June 29, 2007 07-S001627 May 31, 2007 June 29, 2007 07-S0277104 May 15, 2007 June 29, 2007 07-S0277769 May 31, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266589, filed February 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.txt
  • days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See Division Order, 19 FCC Rcd 11962 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0268799 February 28, April 18, 2007 Verizon 07-S0271224 March 26, 2007 April 5, 2007 Verizon 07-S0271777 March 29, 2007 May 2, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0267712 07-S0270202 February 21, 2007 March 20, 2007 April 1, 2007 May 1, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0268558 March 9, 2007 May 9, 2007 Qwest 07-S0274246 April 19, 2007 June 8, 2007 QuantumLink See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.txt
  • Specified 07-S0276222 May 9, 2007 June 11, 2007 TelecomUSA 07-S0277106 May 16, 2007 June 29, 2007 Qwest 07-S0277107 May 16, 2007 June 29, 2007 Qwest 07-S0277705 May 31, 2007 June 29, 2007 Embarq 07-S001582 June 6, 2007 June 11, 2007 AT&T, Inc. 07-S001607 May 23, 2007 June 29, 2007 None Specified See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276847, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273678, April 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267772, filed February 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Privasafe (filed February 21, 2006) (Petition) seeking reconsideration of Privasafe, 21 FCC Rcd 775 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 21 FCC Rcd 775 (2006). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co. L.P. (filed May 23, 2003) (Petition) seeking reconsideration of Sprint Communications Corporation, 18 FCC Rcd 8275 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 8275 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277703, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.txt
  • Affairs Bureau See Petition for Reconsideration filed by Trans National Communications International, Inc. (filed July 12, 2005) (Petition) seeking reconsideration of Trans National Communications International, Inc., 20 FCC Rcd 11049 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 11049 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints also were considered in the Division Order, but our decision here does not alter our findings regarding those complaints. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270231, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.txt
  • Affairs Bureau See Petition for Reconsideration of Acceris Management and Acquisition LLC d/b/a Communications Corp. (filed November 2, 2005) (Petition) seeking reconsideration of Acceris Communications Corporation, 20 FCC Rcd 15620 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 15620 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon Long Distance (filed Feb. 25, 2005) (Petition) seeking reconsideration of Verizon Long Distance, 20 FCC Rcd 1458 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 1458 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.txt
  • Petition, ``Verizon'' or ``Verizon Long Distance'' refers to Bell Atlantic Communications, Inc, d/b/a Verizon Long Distance. Petition at 1 n.2. The caption of both the Division Order and our Order today is ``Verizon Long Distance'' and, for simplicity, we will use ``Verizon'' to encompass all names. See Division Order, 19 FCC Rcd 11911 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272482, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277111, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.txt
  • change occurred and Embarq Communications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276776, filed May 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274212, filed April 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277734, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277665, filed May 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277436, filed May 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S01661, filed June 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273027, filed April 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.txt
  • change occurred and neither AT&T, Inc. nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277535, filed May 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.txt
  • change occurred and Ultimate Medium Communications Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274221, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0273206 April 11, 2007 July 31, 2007 07-S0277434 May 18, 2007 July 31, 2007 07-S0277671 May 29, 2007 July 31, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276214, filed May 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0274775 April 26, 2007 May 23, 2007 07-S0274981 April 30, 2007 June 8, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0271223 March 26, 2007 June 11, 2007 August 6, 2007 07-S0274214 April 20, 2007 May 14, 2007 August 6, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276100, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277437, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001699 July 10, 2007 August 13, 2007 07-S0276777 May 9, 2007 August 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277047, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279421, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.txt
  • 14, 2007 07-S001683 June 27, 2007 August 14, 2007 07-S001702 July 11, 2007 August 13, 2007 07-S0277669 May 23, 2007 August 13, 2007 07-S0277775 June 5, 2007 August 13, 2007 07-S0278231 June 11, 2007 August 13, 2007 07-S0278566 June 14, 2007 August 14, 2007 07-S0279040 June 22, 2007 August 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.txt
  • and neither Complainant's authorized carrier nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001598, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274228, filed March 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0274321 April 23, 2007 May 2, 2007 Verizon 07-S0268557 March 8, 2007 April 17, 20076 AT&T, Inc. 07-S0276220 May 9, 2007 June 12, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.txt
  • change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272599, filed April 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277045, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276109, filed May 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276102, filed March 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co. Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279794, filed July 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001528, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280525, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280149, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224312, filed February 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.txt
  • RESPONSE 06-S001396 September 2, 2006 October 4, 2006 December 13, 2006 06-S001414 October 5, 2006 October 31, 2006 January 7, 2007 06-S0242184 July 5, 2006 September 6, 2006 January 3, 2007 06-S0244059 July 25, 2006 September 13, 2006 December 13, 2006 06-S0245994 August 14, 2006 September 20, 2006 December 26, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253018, filed October 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.txt
  • and neither ACN Communications Network, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253359, filed October 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0279430 July 2, 2007 August 13, 2007 07-S0279431 June 6, 2007 August 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0249767 September 25, 2006 November 13, 2006 AT&T, Inc. 06-S0253373 October 31, 2006 December 7, 2006 Verizon 06-S0255005 November 7, 2006 December 4, 2006 AT&T, Inc. 06-S0256972 November 27, 2006 December 18, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279550, filed July 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0256440 November 20, 2006 January 3, 2007 AT&T, Inc. 06-S0256974 November 25, 2006 January 4, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S001447 November 14, 2006 December 22, 2006 Verizon 06-S0255495 November 6, 2006 December 21, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254664, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255001, filed November 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001455, filed November 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001415, filed October 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252324, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255498, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BSLD, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252620, filed October 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001407, filed September 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S001633 June 4, 2007 June 14, 2007 07-S0279092 June 25, 2007 July 6, 2007 07-S0279425 July 2, 2007 July 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001719 July 19, 2007 August 30, 2007 07-S0280650 June 18, 2007 August 30, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277777, filed June 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0276845 May 12, 2007 June 21, 2007 AT&T 07-S001605 May 22, 2007 July 6, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.txt
  • INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0276217 May 9, 2007 July 17, 2007 Verizon 07-S0277113 May 7, 2007 August 3, 2007 Verizon 07-S0277530 May 22, 2007 July 17, 2007 Verizon 07-S0278235 June 7, 2007 August 10, 2007 Verizon 07-S0279091 June 25, 2007 July 17, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.txt
  • 2007 AT&T 07-S0280087 July 11, 2007 August 14, 2007 Not Specified 07-S001622 May 30, 2007 August 13, 2007 Verizon 07-S001658 June 14, 2007 August 14, 2007 AT&T 07-S001665 June 18, 2007 August 14, 2007 Sprint 07-S001690 June 27, 2007 August 14, 2007 AT&T 07-S001703 July 12, 2007 August 13, 2007 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274205, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273690, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276098, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.txt
  • occurred and neither Complainant's authorized carrier nor Sprint Nextel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272216, filed March 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S001697 July 6, 2007 July 13, 2007 AT&T, Inc. 07-S0277779 June 5, 2007 June 15, 2007 None 07-S0279094 June 25, 2007 July 10, 2007 Embarq Communications, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S0278305 June 11, 2007 June 19, 2007 AT&T, Inc. 07-S0279981 July 11, 2007 June 20, 2007 Sprint Commun. Co. L.P 07-S0279037 June 20, 2007 July 10, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277102, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001578, filed May 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001580 07-S0276216 May 7, 2007 May 8, 2007 June 7, 2007 June 18, 2007 August 24, 2007 August 10, 2007 07-S0277664 May 29, 2007 July 12, 2007 August 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001729, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276244, filed February 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279843, filed July 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279709, filed July 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276106, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0281394S, filed August 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279302, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274318, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281194, filed August 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0268226 March 2, 2007 September 4, 2007 07-S0273562 April 16, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001640, filed June 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.txt
  • change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281436, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001713, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279417, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281954, filed August 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276844, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279039, filed June 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274696, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001682, filed June 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0278494S, filed June 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274219, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0274220 March 9, 2007 May 14, 2007 September 4, 2007 07-S0277284 May 21, 2007 July 10, 2007 August 24, 2007 07-S0278059 March 28, 2007 July 11, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273023, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.txt
  • after the unauthorized change occurred and Verizon nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001542, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273023, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Comcast IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274697, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.txt
  • 18, 2007 August 14, 2007 Embarq 07-S0279426 June 2 2007 August 14, 2007 AT&T, Inc. 07-S0279432 July 2, 2007 August 14, 2007 AT&T, Inc. 07-S0279693 July 3, 2007 August 14, 2007 AT&T Corp. 07-S0279695 July 5, 2007 August 14, 2007 Working Assets 07-S0280531 July 24, 2007 August 15, 2007 None Specified See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281335, filed August 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268166, filed February 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.txt
  • change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001540, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268797, filed March 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272289, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneTouch IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272291, filed April 2,, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.txt
  • change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276949, filed April 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270715, filed March 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.txt
  • the unauthorized change occurred and neither AT&T nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279182, filed May 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0236108 May 4, 2006 June 1, 2006 November 27, 2006 06-S0237227 May 17, 2006 July 14, 2006 December 5, 2006 06-S0244510 August 1, 2006 September 22, 2006 December 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0246483 August 17, 2006 October 10, 2006 December 11, 2006 06-S0247762 August 28, 2005 October 30, 2006 December 5, 2006 06-S0248185 August 31, 2006 October 10, 2006 November 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277668, filed May 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001730, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S0280139 July 16, 2007 August 3, 2007 07-S0280524 July 25, 2007 August 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE 07-S001663 June 18, 2007 September 24, 2007 07-S0280844 August 1, 2007 September 24, 2007 07-S0281731 August 13, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.txt
  • SERVED NOTICE 07-S0280094 June 26, 2007 August 2, 2007 07-S0280224 July 5, 2007 July 31, 2007 07-S0280637 July 17, 2007 August 14, 2007 07-S0280810 July 30, 2007 August 17, 2007 07-S0280812 January 30, 2007 August 3, 2007 07-S0280845 June 18, 2007 August 10, 2007 07-S0281729 August 13, 2007 August 17, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001783, filed August 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282315, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281879, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001649, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.txt
  • 16, 2007 AT&T 07-S0280523 July 25, 2007 August 8, 2007 AT&T 07-S0281187 July 30, 2007 August 31, 2007 Verizon 07-S0281337 August 6, 2007 August 17, 2007 Verizon 07-S0281339 August 6, 2007 August 17, 2007 AT&T 07-S0281426 August 8, 2007 August 16, 2007 AT&T 07-S0281569 July 31, 2007 August 21, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278234, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278233, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278456, filed June 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0221105 February 10, 2006 March 23, 2006 06-S0246662 August 21, 2006 October 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.txt
  • change occurred and neither Complainant's authorized carrier nor UMCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279036, filed June 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.txt
  • occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001650, filed June 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.txt
  • occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280091, filed July 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278571, filed June 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280376, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279436, filed June 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283225, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282314, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001788, filed August 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235682, filed May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.txt
  • occurred and neither Complainant's authorized carrier nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274322, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280150, filed July 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280813, filed July 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001567, filed April 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281343, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278230, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278619, filed June 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277435, filed May 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001721, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tele Circuit IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276112, filed May 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0279038 June 22, 2007 August 27, 2007 Startec Global 07-S001637 June 12, 2007 August 7, 2007 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0283094 September 26, 2007 October 2, 2007 Excel 07-S001791 August 27, 2007 October 9, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001777 August 16, 2007 September 24, 2007 07-S001781 August 20, 2007 September 24, 2007 07-S0281424 August 6, 2007 September 24, 2007 07-S0281435 August 9, 2007 September 24, 2007 07-S0282312 July 11, 2007 October 3, 2007 07-S0282313 August 20, 2007 October 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0280648 July 30, 2007 September 24, 2007 07-S0281727 August 13, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281880, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281425, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.txt
  • days after the unauthorized change occurred and Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281730, filed August 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.txt
  • change occurred and neither Enhanced Communications Group nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276221, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.txt
  • change occurred and AT&T, Inc. carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279437, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom Long Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274690, filed April 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279423, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0282534 August 22, 2007 October 22, 2007 AT&T, Inc. 07-S001793 August 30, 2007 October 22, 2007 AT&T, Inc See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0274978 April 24, 2007 June 15, 2007 Verizon 07-S0276843 May 14, 2007 July 2, 2007 GTC Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0277287 May 21, 2007 June 6, 2007 Verizon 07-S0277533 May 24, 2007 June 15, 2007 Verizon 07-S0279433 July 2, 2007 August 1, 2007 Verizon 07-S0279546 July 2, 2007 July 24, 2007 Verizon 0 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001705 July 13, 2007 August 2, 2007 Verizon 07-S0278617 June 19, 2007 July 17, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0277536 May 24, 2007 July 29, 2007 Qwest 07-S0277666 May 292007 July 3, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.txt
  • Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277667, filed May 29, 2007. IC 07-S0279090 is a duplicate of IC 07-S0277667. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277670, filed May 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0276842 May 10, 2007 July 10, 2007 September 4, 2007 07-S001618 May 25, 2007 July 10, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277044, filed May 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280223, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279089, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001736, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001780, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001799, filed September 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.txt
  • change occurred and neither Complainant's authorized carrier nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001813, filed September 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001823, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001831, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001833, filed October 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281423, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282699, filed August 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284182, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284611, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.txt
  • change occurred and neither Complainant's authorized carrier nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284739, filed October 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001655 June 14, 2007 October 11, 2007 07-S0281336 August 2, 2007 October 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 07-S0282533 August 22, 2007 August 31, 2007 AT&T 07-S0283227 September 5, 2007 September 14, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S001732 July 30, 2007 August 3, 2007 07-S001740 August 3, 2007 August 16, 2007 07-S001756 August 9, 2007 August 16, 2007 07-S0281340 August 6, 2007 August 16, 2007 07-S0281420 August 7, 2007 August 16, 2007 07-S0283099 August 29, 2007 September 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280526, filed July 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.txt
  • AT&T 07-S0281428 August 8, 2007 September 11, 2007 AT&T 07-S0281441 August 10, 2007 September 11, 2007 AT&T 07-S0281728 August 13, 2007 August 23, 2007 AT&T 07-S0282788 August 28, 2007 September 6, 2007 Verizon 07-S0283273 September 5, 2007 September 14, 2007 Telrite Corp. 07-S0283275 September 10, 2007 September 14, 2007 Telrite Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001816, filed September 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.txt
  • and neither AT&T Corporation nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284610, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.txt
  • the unauthorized change occurred and neither Embarq nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278236 filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0281344 August 6, 2007 September 26, 2007 07-S0282623 August 24, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266985, filed February 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq Communications, Inc. (filed October 3, 2007) (Petition) seeking reconsideration of Embarq Communications, Inc., 22 FCC Rcd 15972 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 22 FCC Rcd 15972 (2007). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.txt
  • issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that, subsequent to the filing of the Petition, there was a merger between SBC and AT&T, Inc. The name of the merged company is AT&T, Inc. For purposes of resolving this Petition, however, we will use the name ``SBC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.txt
  • issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that, subsequent to the filing of the Petition, there was a merger between SBC and AT&T, Inc. The name of the merged company is AT&T, Inc. For purposes of resolving this Petition, however, we will use the name ``SBC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0281192 August 2, 2007 September 24, 2007 07-S001776 August 14, 2007 September 24, 2007 07-S0281439 August 10, 2007 September 24, 2007 07-S0282698 August 29, 2007 September 26, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.txt
  • change occurred and neither the authorized carrier nor Virtual may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279093, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox Communications IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280521, filed July 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ZPDI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001664, filed June 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 07-S0277704 07-S001779 DATE OF COMPLAINT May 30, 2007 August l7, 2007 DATE OF CARRIER RESPONSE July 17, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001583, filed May 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283274, filed September 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283510, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280378, filed July 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001592, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284319, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.txt
  • days after the unauthorized change occurred and Primo may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280527, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Charter IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281343, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279420, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282316, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.txt
  • change occurred and neither Complainant's authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001819, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.txt
  • days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283512, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.txt
  • the complaints filed by Complainants against Verizon ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S00282318 August 20, 2007 September 27, 2007 07-S0282789 August 27, 2007 October 9, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0277672 May 29, 2007 October 11, 2007 07-S0282702 August 27, 2007 October 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.txt
  • the complaints filed by Complainants against OneLink ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001771 August 14, 2007 September 18, 2007 07-S001792 August 27, 2007 October 5, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284387, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001749 August 6, 2007 October 12, 2007 07-S0281440 07-S0282622 August 10, 2007 August 22, 2007 October 3, 2007 October 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284362, filed September 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001854, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001734, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.txt
  • change occurred and neither Complainant's authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001811, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001724, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001601 May 21, 2007 June 21, 2007 Verizon 07-S0277768 May 31, 2007 July 6, 2007 AT&T 07-S0280089 July 13, 2007 August 17, 2007 Verizon 07-S0284366 September 26, 2007 October 23, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0284025 September 19, 2007 October 11, 2007 07-S0284027 September 17, 2007 October 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S0279435 June 29, 2007 July 13, 2007 07-S0280377 July 23, 2007 August 10, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.txt
  • complaints filed against Network Services Billing, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001797 07-S0279795 September 9, 2007 July 11, 2007 October 11, 2007 August 21, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against RRLD IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279793, filed July 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.txt
  • change occurred and neither AT&T nor Horizon Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001794, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001769, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284317, filed September 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.txt
  • occurred and neither the authorized carrier nor Marathon USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277889, filed June 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.txt
  • change occurred and neither the authorized carrier nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281571, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.txt
  • the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279980, filed July 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.txt
  • and American Long Lines Network nor Qwest Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279088, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277735, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273676, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001677, filed June 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281422, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285283, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.txt
  • change occurred and neither Complainant's authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001694, filed July 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284926, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284026, filed September 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278229, filed June 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001863 October 29, 2007 November 13, 2007 AT&T, Inc. 07-S0286696 November 7, 2007 November 30, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284367, filed September 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284320, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274774, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001569, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255186, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.txt
  • unauthorized change occurred and neither Sprint nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0242414, filed July 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242860, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253014, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.txt
  • 2007 06-S0249399 September 14, 2006 October 26, 2006 January 17, 2007 06-S0251377 October 10, 2006 October 31, 2006 January 18, 2007 06-S0252323 October 20, 2006 November 30, 2006 January 18, 2007 06-S0252621 October 20, 2006 December 1, 2006 January 18, 2007 06-S0255501 October 4, 2006 December 1, 2006 January 18, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.txt
  • the unauthorized change occurred and AT&T nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0235337S, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.txt
  • CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 06-S0244511 July 31, 2006 September 7, 2006 December 13, 2006 06-S0246213 August 16, 2006 September 7, 2006 December 13, 2006 06-S0250550 September 11, 2006 October 31, 2006 January 3, 2007 06-S0254663 November 7, 2006 December 1, 2006 January 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255577, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0258212, filed December 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.txt
  • occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252671, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229250, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256986, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255512, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256434, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251491, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257788, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246201, filed August 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239727, filed June 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251688, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.txt
  • Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0255187 November 6, 2006 December 15, 2006 AT&T. Inc. 06-S0255492 November 6, 2006 December 15, 2006 AT&T, Inc. 06-S0256432 November 21, 2006 January 2, 2007 AT&T, Inc. 06-S0257114 November 28, 2006 January 2, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238514, filed June 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S52496, filed May 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230763, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88338, filed August 31, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88170, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89098, filed November 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001217S, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BOptions IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0179330, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87317 05-I0143946S DATE OF COMPLAINT May 3, 2004 September 29, 2004 DATE OF CARRIER RESPONSE July 20, 2004 February 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86425 04-S88244 05-S88961 DATE OF COMPLAINT March 8, 2004 August 23, 2004 January 12, 2005 DATE OF CARRIER RESPONSE April 4, 2004 September 27, 2004 February 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.txt
  • 22, 2004 04-S87225 March 18, 2004 June 29, 2004 04-S87861 June 30, 2004 August 19, 2004 04-S87864 July 8, 2004 August 19, 2004 04-S88141 August 2, 2004 October 19, 2004 04-S88342 August 30, 2004 November 9, 2004 04-S88490 September 27, 2004 November 10, 2004 04-S88588 September 15, 2004 November 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.txt
  • 1, 2004 04-S88349 August 27, 2004 November 10, 2004 04-S88522 September 22, 2004 October 22, 2004 04-I0100309S February 11, 2004 July 27, 2004 04-I0080612S January 5, 2004 February 20, 2004 04-I0104892S May 18, 2004 October 8, 2004 04-W7848028S March 23, 2004 May 3, 2004 05-I0143946S January 25, 2005 March 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.txt
  • 13, 2004 04-S87761 June 14, 2004 August 13, 2004 04-S87873 June 29, 2004 August 13, 2004 04-S87937 June 14, 2004 August 13, 2004 04-S88014 July 26, 2004 August 20, 2004 04-S88063 August 2, 2004 August 27, 2004 04-S88346 August 30, 2004 November 9, 2004 04-S88813 November 29, 2004 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216878, filed January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.txt
  • change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218564, filed January 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.txt
  • and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223611, filed February 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.txt
  • 12, 2003 03-S85616 November 4, 2003 January 23, 2004 03-S85718 November 3, 2003 January 23, 2004 04-S85939 December 30, 2003 March 5, 2004 04-S86028 04-S86095 January 23, 2004 January 27, 2004 March 12, 2004 April 9, 2004 04-S88550 October 22, 2004 November 19, 2004 04-I0097079S June 11, 2004 August 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0065386S, filed December 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0291473 February 12, 2008 March 18, 2008 AT&T 08-S0291867 February 25, 2008 March 31, 2008 AT&T 08-S0291870 February 27, 2008 March 31, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287267, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.txt
  • change occurred and neither Complainant's authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290199 filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288139, filed December 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290205, filed January 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288173, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001925, filed January 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289571, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.txt
  • days after the unauthorized change occurred and ACCXX may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286930, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288242, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LaurenTel Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001912, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telrite IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286609, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286607, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.txt
  • change occurred and neither LDC Telecom nor Telrite Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287264, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.txt
  • the unauthorized change occurred and neither Verizon nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287034, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293200, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleCircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001973, filed March 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291542, filed February 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293248, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.txt
  • RESPONSES CARRIER LOCAL NUMBERS EXCHANGE CARRIERS RESPONSES 07-S001897 December 3, 2007 January 8, 2008 IDT March 21, 2008 07-S0289052 December 26, 2007 February 12, 2008 IDT March 31, 2008 08-S0290875 February 8, 2008 March 3, 2008 IDT March 17, 2008 See Appendix A. Informal Complaint No. 07-S0289579 is a duplicate of IC No. 07-S0289052. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001935, filed February 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001891, filed November 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.txt
  • change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290508, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S001872 November 11, 2007 December 21, 2007 March 31, 2008 07-S001888 November 26, 2007 January 8, 2008 February 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288961, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.txt
  • the unauthorized change occurred and neither Legent nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288198, filed December 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.txt
  • the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287024, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Consumer Telecom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287025, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against UAT IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001873, filed November 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291871, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001893 07-S0288840 November 28, 2007 January 3, 2008 February 7, 2008 February 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER OREDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286907, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.txt
  • (Petition) seeking reconsideration of AT&T Corporation; Complaint Regarding Unauthorized Change of Subscriber's Telecommunications Carrier, Order, 23 FCC Rcd 1168 (CGB 2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that the caption of AT&T's Petition omitted a digit for the file number of Complainant's complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.txt
  • the unauthorized change occurred and Verizon nor EarthLink may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287275, filed November 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS RESOLVED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287580, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287762, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293198, filed March 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292919, filed March 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293241, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293202, filed March 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289578, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001943, filed February 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VLD Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290195, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.txt
  • the complaints filed by Complainants against NSBI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S001960 March 10, 2008 April 14, 2008 08-S0291531 February 20, 2008 March 26, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289199, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293247, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.txt
  • occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293185, filed March 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.txt
  • change occurred and neither Complainant's authorized carrier nor CTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292389, filed March 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.txt
  • and neither Complainant's authorized carrier nor Long Distance Services may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290979, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292159, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291872, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292591, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289040, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.txt
  • and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291527, filed February 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0291066S, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293312, filed April 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.txt
  • Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S001963 March 11, 2008 March 26, 2008 AT&T, Inc. 08-S001985 April 7, 2008 May 5, 2008 AT&T, Inc. 08-S0291526 February 14, 2008 March 26, 2008 Big River Telephone 08-S0292194 February 29, 2008 April 2, 2008 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288839, filed December 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288835, filed December 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.txt
  • change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292388, filed March 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288917, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.txt
  • occurred and Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289068, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001910 December 28, 2007 February 11, 2008 April 23, 2008 08-S0289060 December 31, 2007 February 19, 2008 April 7, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288263, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292196, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290871, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001990, filed April 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293391, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293242, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293153, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293187, filed March 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293238, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293240, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.txt
  • change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291544, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.txt
  • days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001972, filed March 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.txt
  • days after the unauthorized change occurred and Granite may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293195, filed March 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293249, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293549, filed May 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291540, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293515, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.txt
  • change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293509, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001928, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.txt
  • change occurred and neither the authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293331, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293512, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.txt
  • unauthorized change occurred and neither 3U nor Hawaiian Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001919, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289528, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293282, filed April 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293275, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293329, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293513, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293323, filed April 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293340, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293313, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001953, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.txt
  • the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291647, filed February 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.txt
  • the unauthorized change occurred and neither Verizon nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293343, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.txt
  • occurred and neither Verizon nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293455, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293326, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001950, filed February 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291869, filed February 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291501, filed February 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293271, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.txt
  • change occurred and neither Complainants' authorized carrier nor BNLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293630, filed May 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293635, filed May 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ATS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293665, filed May 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293714, filed June 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002075, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293769, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0293611S, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293628, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293239, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.txt
  • days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293579, filed May 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TCNC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002002, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293640, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.txt
  • the unauthorized change occurred and Qwest nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001929, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002000, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293277, filed April 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293653, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292486, filed March 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001991, filed April 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.txt
  • occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293328, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293518, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001986, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293387, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293548, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.txt
  • after the unauthorized change occurred and Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293691, filed June 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RETURN RECEIPT CARRIER NUMBER RECEIVED 08-S0293604 May 12, 2008 June 3, 2008 AT&T, Inc. 08-S0293632 May 19, 2008 June 9, 2008 Verizon 08-S0293641 May 20, 2008 June 9, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293626, filed May 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293541, filed May 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293627, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.txt
  • the Petition because it was filed within thirty days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001961, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290730, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291730, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293647, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292981, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292594, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293273, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293547, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291140, filed February 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293339, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NetOne IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291532, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293186, filed March 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291565, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.txt
  • days after the unauthorized change occurred and First may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290343, filed January 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293278, filed March 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293325, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.txt
  • the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293342, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001998, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.txt
  • and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001988, filed April 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293458 April 21, 2008 May 20, 2008 AT&T 08-S0293577 May 6, 2008 May 28, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0285284 October 15, 2007 November 6, 2007 07-S0286308 October 30, 2007 November 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290978, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0278713 May 29, 2007 August 6, 2007 September 27, 2007 07-S0279543 June 26, 2007 August 17, 2007 September 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.txt
  • the unauthorized change occurred and AT&T nor IDT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291261, filed February 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0283498 September 11, 2007 October 17, 2007 December 3, 2007 07-S0284181 September 20, 2007 October 19, 2007 December 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Long Distance Consolidated Billing Co. (filed February 29, 2008) (Petition), seeking reconsideration of Long Distance Consolidated Billing Co., 23 FCC Rcd 1032 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.txt
  • days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284743, filed October 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284746, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001817, filed September 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291538, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against FSN IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291474, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.txt
  • days after the unauthorized change occurred and CTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284930, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mytel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284388, filed September 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against RRLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283226, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286108, filed October 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Affinity4 IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291530, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Zoom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283676, filed September 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0284742 October 2, 2007 November 20, 2007 AT&T, Inc. 07-S0285196 October 12, 2007 October 31, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.txt
  • days after the unauthorized change occurred and LDCB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280088, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293418, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.txt
  • change occurred and neither Complainant's authorized carrier nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293595, filed May 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293601, filed May 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002093, filed July 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MyTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285702, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293646, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293666, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.txt
  • days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293639, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002071, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002059, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293824, filed June 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0293712 June 10, 2008 July 3, 2008 08-S0293648 May 21, 2008 June 24, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293839, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Services IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293655, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Zoom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001754, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Pioneer Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001952, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293333 Aril 7, 2008 May 28, 2008 Verizon 08-S0293642 May 21, 2008 July 2, 2008 AT&T, Inc. 08-S0293703 June 9, 2008 July 15, 2008 Touchtone Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293643, filed May 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0293634 May 19, 2008 June 19, 2008 08-S0293780 June 16, 2008 July 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.txt
  • the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293544, filed May 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293578, filed May 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293332, filed April 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-W13708302S, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.txt
  • occurred and neither Verizon Long Distance nor Alliance Group may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291729, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.txt
  • days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283100, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293348 April 16, 2008 April 30, 2008 Verizon and AT&T 08-S0293770 June 17, 2008 July 2, 2008 Sprint 08-S0293814 June 23, 2008 July 3, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.txt
  • unauthorized change occurred and neither MCI nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293382, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.txt
  • DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0289067 January 8, 2008 January 28, 2008 Verizon 08-S0293152 March 17, 2008 April 1, 2008 Verizon 08-S0293335 April 7, 2008 April 30, 2008 AT&T, Inc. 08-S0293600 May 8, 2008 May 28, 2008 AT&T 08-S0293777 June 16, 2008 July 9, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.txt
  • occurred and Nationwide Long Distance Service nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293510, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293654, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293542, filed May 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280644, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284920, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280141, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292197, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0284751 October 4, 2007 December 12, 2007 07-S0284929 October 8, 2007 December 12, 2007 07-S0286908 November 8, 2007 December 20, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-I0288174S December 6, 2007 December 28, 2007 07-S0287265 November 19, 2007 December 17, 2007 07-S0287766 December 3, 3007 December 26, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.txt
  • days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293829, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293788, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.txt
  • days after the unauthorized change occurred and Americatel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002091, filed July 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293768, filed June 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293775, filed June 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286745, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ZIN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001844, filed October 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277774, filed June 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280811, filed July 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.txt
  • unauthorized change occurred and neither LDCB nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0280397S, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279544, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Charter Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280212, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284753, filed October 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293274, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001980, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293850, filed June 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.txt
  • days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293786, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285591, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc., IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293683, filed May 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001941, filed February 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293971, filed July 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293514, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.txt
  • further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED RECEIVED COMPLAINT COMPLAINT CARRIER DATE OF NUMBER CERTIFIED MAIL RETURN RECEIPT 08-S0293678 June 2, 2008 Verizon June 16, 2008 08-S0293773 June 16, 2008 Verizon July 11, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Access One IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293837, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002089, filed July 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293629, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.txt
  • change occurred and neither Complainant's authorized carrier nor Premium may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293707, filed June 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.txt
  • change occurred and neither Complainant's authorized carrier nor ONETouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002060, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286610, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 08-S0292224 February 27, 2008 March 31, 2008 August 14, 2008 08-S0293393 April 21, 2008 May 22, 2008 August 22, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WilTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293151, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001949, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Clear World IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292193, filed February 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293341, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.txt
  • days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293701, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002072, filed June 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293772, filed June 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293314, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286695, filed November 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293715, filed June 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.txt
  • the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293822, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.txt
  • EXCHANGE NUMBER CARRIER RESPONSE 08-S001996 April 22, 2008 May 20, 2008 PNG Telecom August 13, 2008 08-S0293272 March 31, 2008 April 23, 2008 Vartex Telecom July 25, 2008 08-S0293334 April 7, 2008 May 7, 2008 None July 25, 2008 08-S0293419 April 23, 2008 May 20, 2008 Americatel Corp July 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.txt
  • the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293383, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287023, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0286906 November 7, 2007 January 9, 2007 07-S0286909 November 8, 2007 January 9, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Tech Telecommunications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281572, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284150, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.txt
  • change occurred and neither Complainant's authorized carrier nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001750, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284183, filed September 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286608, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281429, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283103, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282532, filed August 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285278, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285590, filed October 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.txt
  • entitled to absolution for the IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0293390, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001894, filed November 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287767, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293386, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288175, filed December 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.txt
  • occurred and Network Connection USA Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294328, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284384, filed September 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286570, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001842 October 14, 2007 December 12, 2007 07-S0284609 October 1, 2007 December 12, 2007 07-S0285201 October 10, 2007 December 12, 2007 07-S0285282 October 15, 2007 December 12, 2007 07-S0286307 October 30, 2007 December 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.txt
  • days after the unauthorized change occurred and CSP may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002065, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002131, filed July 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.txt
  • days after the unauthorized change occurred and NSB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293854, filed July 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293963, filed July 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294242, filed August 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294544, filed October 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293589, filed July 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 08-S002129 July 29, 2008 August 13, 2008 08-S0293937 July 14, 2008 July 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.txt
  • days after the unauthorized change occurred and American may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-R1098178S, filed August 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleDias IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293685, filed June 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294103, filed August 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293863, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002147 August 11, 2008 September 18, 2008 Verizon 08-S0294016 July 28, 2008 September 12, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S002134 July 30, 2008 August 21, 2008 08-S0293960 July 21, 2008 August 21, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294384, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Clear World IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293696, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002053, filed June 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291262, filed February 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 08-S002121 July 18, 2008 August 22, 2008 October 16, 2008 08-S0293551 May 5, 2008 May 22, 2008 August 26, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.txt
  • 0.361, 1.719, the complaints filed against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 08-S0293633 May 19, 2008 July 1, 2007 08-S0294107 August 12, 2008 September 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002162, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294094, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.txt
  • change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293603, filed May 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294079, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294088, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293971, filed July 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002048, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293977, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCB Communications IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281342, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.txt
  • change occurred and Startec Global Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293834, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.txt
  • unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293796, filed June 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street Telephone Com. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002110, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293872, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293917, filed July 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.txt
  • change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002052, filed May 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283757, filed September 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285700, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NSB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286512, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Small Business America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287269, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred Billing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281955, filed August 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001722, filed June 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0280842 07-S001725 07-S001815 July 24, 2007 July 23, 2007 September 21, 2007 August 30, 2007 August 31, 2007 October 15, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285457, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.txt
  • occurred and Reduced Rate Long Distance, LLC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282317, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280843, filed August 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.txt
  • change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285279, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001834, filed October 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.txt
  • the unauthorized change occurred and neither Verizon nor Northstar may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286111, filed October 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283500, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293651 May 20, 2008 June 27, 2008 AT&T, Inc. 08-S0293813 June 23, 2008 August 11, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.txt
  • entitled to absolution for the AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282594, filed August 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF RETURN COMPLAINT COMPLAINT SERVED NOTICE RECEIPT 08-S0294392 September 9, 2008 September 17, 2008 September 29, 2008 08-S0294419 September 15, 2008 September 19, 2008 September 29, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AOI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294657, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleUno IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294398, filed September 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.txt
  • days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294507, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002202, filed October 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294511, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002061, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294574, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294337, filed June 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.txt
  • the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284744, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.txt
  • days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294172, filed August 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.txt
  • days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294383, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294576, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.txt
  • change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294515, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294102, filed August 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294371, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VoiceNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294077, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294178, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0283224 September 5, 2007 October 30, 2007 December 11, 2007 07-S0283511 September 10, 2007 October 5, 2007 December 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293711, filed June 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002073, filed July 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294438, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294570, filed April 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294017, filed July 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294376, filed September 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294112, filed August 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293910, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293915, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294104, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.txt
  • and Embarq Communications, Inc. nor Total International Call, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285199, filed October 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294086, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002155, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294429, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294080, filed July 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.txt
  • Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF RECEIVED DATE AUTHOR- COMPLAINT COMPLAINT INFORMAL OF RETURN IZED NUMBER COMPLAINT RECEIPT CARRIER 08-S0293911 July 14, 2008 July 25, 2008 August 8, 2008 Verizon 08-S0293961 July 21, 2008 August 8, 2008 August 21, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001718, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293784 June 18, 2008 July 9, 2008 AT&T, Inc. 08-S002116 July 14, 2008 August 6, 2008 Cox Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002031, filed May 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294421, filed September l8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294142, filed August 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293902 July 15, 2008 August 20, 2008 Verizon. 08-S0294405 September 15, 2008 October 16, 2008 Verizon. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293862 July 7, 2008 August 8, 2008 AT&T, Inc. 08-S0293864 July 22, 2008 August 28, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293962, filed July 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294654 filed April 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002096, filed July 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294084, filed August 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.txt
  • unauthorized change occurred and neither AT&T nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293901, filed July 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294170, filed August 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294166, filed August 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293794, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.txt
  • neither Complainant's authorized carrier nor Network Service Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294434, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294368, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.txt
  • after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002184, filed September 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294443, filed September 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.txt
  • change occurred and neither TeleUno, Inc. nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294393, filed September 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294097, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.txt
  • days after the unauthorized change occurred and Enhanced may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294435, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002161, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002195, filed October 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293930, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.txt
  • unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294387, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002170, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.txt
  • 1.719, the complaints filed against AT&T, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0294513 September 29, 2008 October 30, 2008 08-S0294555 October 6, 2008 November 10, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.txt
  • neither their authorized carrier nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002066, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002138, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.txt
  • unauthorized change occurred and neither Clear World Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294582, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294518, filed October 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview Network IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294082, filed July 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Owtel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293779, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293861, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293785, filed June 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.txt
  • the Complainant and neither their authorized carrier nor Champion may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294666, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.txt
  • the Complainant and neither their authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294519, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.txt
  • unauthorized change occurred and neither Sprint nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294240, filed August 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telco Partners IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S024394, filed September 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294509, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293903, filed August 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294385, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.txt
  • after the unauthorized change occurred and Cordia Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294438, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.txt
  • and neither Convergia, Inc. nor Enhanced Communications Group, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294668, filed October 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.txt
  • days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294346, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002125, filed July 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002163, filed September 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294111, filed August 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294152, filed August 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.txt
  • neither NetOne International nor Century Tel Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294416, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Voicenet Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293860, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.txt
  • change occurred and neither Primo Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002190, filed October 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294546, filed October 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002156, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294437, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293871, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.txt
  • change occurred and neither Verizon nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294386, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001760, filed August 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283276, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279985, filed July 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282264, filed August 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001805 September 13, 2007 October 23, 2007 December 14, 2007 07-S0282369 August 20, 2007 October 23, 2007 December 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.txt
  • days after the unauthorized change occurred and Hawaiian may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283097, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286929, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286699, filed November 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282701, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283098, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284184, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vista International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283096, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001900, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285460, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285698, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286926, filed November 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Time Warner Cable IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287383, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287768, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287976, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comcast IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001798 filed September 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001807, filed September 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285458, filed September 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285458, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285280, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282535, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S02782372, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283773, filed September 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.txt
  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Complainant (filed October 23, 2007) (Petition) seeking reconsideration of Qwest Communications, Inc., 22 FCC Rcd 17384 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 22 FCC Rcd 17384 (2007). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.txt
  • Primo Communications (filed November 8, 2007) (Petition), seeking reconsideration of Primo Communications, 22 FCC Rcd 19089 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that the Division Order granted two unrelated complaints against Primo. The Petition seeks reconsideration of only one of the grants. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001816, filed August 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07- S0283104, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0283504 September 10, 2007 October 5, 2007 December 14, 2007 07-S0284612 September 26, 2007 November 1, 2007 January 2, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001870, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284368, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284752, filed October 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.txt
  • occurred and neither Complainant's authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286511, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285701, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Comcast, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286604, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286931, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.txt
  • occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287268, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287272, filed November 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287276, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288128, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288244, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.txt
  • change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288836, filed December 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0289053, filed December 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.txt
  • occurred and neither Complainant's authorized carrier nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0289224S, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289066, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289572, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001911, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288138, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289058, filed December 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001915, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288681, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001904, filed December 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287469, filed November 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001920, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel, Inc. IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285705, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290191, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286694, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S0290193 January 22, 2008 March 11, 2008 08-S0290872 February 1, 2008 March 11, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290878, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-F0288965S, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.txt
  • and neither Complainant's authorized carrier nor Preferred Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289200, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291507, filed February 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001869, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001926, filed January 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001954, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287274, filed November 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287764, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.txt
  • and neither Complainant's authorized carrier nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288867, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288960, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289041, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289047, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0285921 October 31, 2007 November 13, 2007 None 07-S0286107 October 29, 2007 November 13, 2007 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287765, filed November 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287765, filed November 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001855, filed October 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286115, filed October 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.txt
  • OF DATE OF COMPLAINT COMPLAINT CARRIER LOCAL EXCHANGE RESPONSE CARRIER RESPONSE 07-S001850 October 18, 2007 November 16, 2007 January 31, 2008 07-S0286110 October 29, 2007 November 13, 2007 January 24, 2008 07-S0286601 October 19, 2007 December 5, 2007 January 31, 2008 07-S0286602 October 22, 2007 December 5, 2007 January 31, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287769, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001895, filed November29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0288584 December 11, 2007 February 8, 2008 08-S001940 February 2, 2008 March 8, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287273, filed November 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001836, filed October 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289529, filed January 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cavalier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0284965S, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289049, filed December 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0289057, filed December 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289201, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289721, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290198, filed January 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.txt
  • change occurred and neither Complainant's authorized carrier nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290201, filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290728, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290729, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290818, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291137, filed February 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.txt
  • change occurred and neither Complainant's authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291138, filed February 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290728, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290196, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of AT&T Inc. filed on behalf of AT&T Corporation (filed December 21, 2007) (Petition) seeking reconsideration of AT&T Corporation, 22 FCC Rcd 20687 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284747, filed October 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284927, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286747, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290197, filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.txt
  • the unauthorized change occurred and Broadwing Communications, LLC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291259, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286605, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001917, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290194, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289522, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289722, filed January 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289577, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290727, filed January 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001962, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001958, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288865, filed January 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290204, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290206, filed January 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290817, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290877, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291503, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291506, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291535, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.txt
  • change occurred and neither Complainant's authorized carrier nor McLeadUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291868, filed February 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001902, filed December 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.txt
  • and neither Complainant's authorized carrier nor Qwest Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291871, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289525, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292157, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001889, filed November 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.txt
  • LLC, a subsidiary of Mediacom Communications Corporation (filed April 10, 2009) (Petition) seeking reconsideration of Mediacom, 24 FCC Rcd 3755 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). The caption of the Division Order listed ``Mediacom'' and the Petition caption lists ``MCC Telephony of Illinois, LLC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.txt
  • of Verizon and Verizon has requested that items concerning unauthorized changes of subscribers' service involving MCI (e.g., complaints, correspondence, and orders) reference MCI but should be served on Verizon. See e-mail to Diane Fallica, FCC, from Suzanne Carmel, Associate Director, Verizon (dated March 17, 2006). We will reference MCI and Verizon individually as appropriate. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002033, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002117, filed July 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294675, filed February 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002180 September 24, 2008 November 3, 2008 AT&T, Inc. 08-S0294899 December 1, 2008 December 31, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.txt
  • the unauthorized change occurred and neither Verizon nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294631, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002165, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.txt
  • days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294921, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Onelink Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294693, filed October 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002221 November 8, 2008 September 10, 2008 AT&T, Inc 08-S002260 December 22, 2008 January 15, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.txt
  • change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293964, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Hawaiian Telcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294388, filed September 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294569, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294910, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295020, filed December 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.txt
  • change occurred and neither Complainant's authorized carrier nor ConnectTo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002259, filed December 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.txt
  • change occurred and neither Complainant's authorized carrier nor InfoDial may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294895, filed December 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 08-S002251 December 13, 2008 January 20, 2009 AT&T, Inc. 08-S002220 November 7, 2008 January 19, 2009 Verizon 09-S002356 March 31, 2009 April 22, 2009 Verizon 09-S0295303 March 3, 2009 March 25, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002160, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Embarqs' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002119, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Embarqs' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002267, filed December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.txt
  • days after the unauthorized change occurred and BNLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002340, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295465, filed March 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295309, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Evercom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295403, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295404, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295416, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Consumer IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295232, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.txt
  • days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295456, filed March 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295304, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Connect IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295310, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295374, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295359, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002300, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002104 July 8, 2008 October 31, 2008 Verizon 08-S0294396 September 9, 2008 October 14, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.txt
  • filed against Inmark, Inc. d/b/a Preferred Billing ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S002228 November 15, 2008 December 17, 2008 08-S0295052 January 9, 2009 February 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002112 July 12, 2008 August 15, 2008 AT&T, Inc. 08-S0294151 August 12, 2008 September 23, 2008 None provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002229, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.txt
  • the unreasonable delay occurred and AT&T nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002242, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.txt
  • unreasonable delay occurred and neither Cavalier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002237, filed November 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294925, filed December 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294904, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.txt
  • and neither Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293868, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S002234 November 22, 2008 January 20, 2009 09-S0295166 January 30, 2009 March 9, 2009 09-S0295632 April 13, 2009 May 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294832 November 18, 2009 December 20, 2009 Verizon 08-S0295025 December 29, 2009 March 24, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294890, filed November 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.txt
  • change occurred and neither Birch Communications nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294573, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293810, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294876, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294913, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002246, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295299, filed February 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002337, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002284, filed January 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295111, filed January 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295764, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295717, filed April 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295695, filed April 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against UCPI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002389, filed April 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-I0295528S, filed April 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295664, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002371, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comtel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295667, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SCLDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296019, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.txt
  • Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED LOCAL COMPLAINT COMPLAINT RESPONSE CARRIER EXCHANGE NUMBER CARRIER RESPONSE 09-S0295054 January 9, 2009 February 12, 2009 None June 4, 2009 09-S0295171 February 2, 2009 March 3, 2009 None June 4, 2009 09-S0295181 February 4, 2009 March 3, 2009 None June 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Universal Call Plan, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295780, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295630, filed February 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.txt
  • is entitled to absolution for the AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002272, filed December 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295163, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002273, filed January 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.txt
  • unauthorized change occurred and that neither AT&T nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295418, filed March 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.txt
  • the unauthorized change occurred and Startec Global Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002193, filed October 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294521, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293864, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294709, filed November 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sure Connection IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002231, filed November 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.txt
  • occurred and neither Complainant's authorized carrier nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294667, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.txt
  • the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294689, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.txt
  • unauthorized change occurred and neither Comcast nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294427, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294559, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294558, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.txt
  • the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002201, filed October 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294190, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294508, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002353, filed March 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295237, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002256, filed December 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.txt
  • occurred and neither Verizon nor Call for Less, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S02199, filed October 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002366, filed April 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.txt
  • change occurred and neither their authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295622, filed April 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295242, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295734, filed April 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002252, filed December 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002260, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002260, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295307, filed March 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295369, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.txt
  • change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294329, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295411 March 12, 2009 April 9, 2009 Verizon 09-S0295496 March 24, 2009 April 23, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295544, filed March 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mainstreet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002347, filed March 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002378, filed April 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002380, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296011, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002351, filed March 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295769, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002423, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.txt
  • after the unauthorized change occurred and Verizon nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002213, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002368, filed April 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002362 April 6, 2009 June 12, 2009 AT&T, Inc. 09-S0295809 May 11, 2009 June 16, 2009 AT&T, Inc. 09-S0295880 May 19, 2009 June 12, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296006, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295872, filed May 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ONETouch IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295272, filed February 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002233, filed November 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002197, filed October 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against United American Technologies IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002247, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.txt
  • is entitled to absolution for the Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295665, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.txt
  • the unauthorized change occurred and neither Cordia nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295209, filed February 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295261, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.txt
  • Complainant's authorized carrier ABA Net, LLC nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295773, filed May 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.txt
  • is entitled to absolution for the Verizon nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295674, filed April 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295273, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S295687, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002410, filed May 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.txt
  • the unauthorized change occurred and neither PLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296111, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002111, filed July 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.txt
  • days after the unauthorized change occurred ISI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295765, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295894, filed May 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002411 May 27, 2009 June 22, 2009 AT&T 09-S002427 June 3, 2009 July 15, 2009 Verizon 09-S002454 June 25, 2009 July 15, 2009 AT&T 09-S0296093 May 12, 2009 July 10, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295669 April 20, 2009 June 8, 2009 AT&T 09-S0295935 May 26, 2009 July 2, 2009 AT&T See Appendix A. 09-S002365 is a duplicate of 09-S0295669. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002399, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295785, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294370, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296016, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296003, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.txt
  • days after the unauthorized change occurred and BRW may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295798, filed May 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295818, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against KTNT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295819, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002416, filed May 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.txt
  • days after the unauthorized change occurred and PLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296117, filed April 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002417, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296009, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295990, filed May 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295298, filed February 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295817, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002425 June 3, 2009 June 29, 2009 09-S0295882 May 19, 2009 June 23, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002359, filed April 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Credo IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295459, filed March 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S0296105 09-S0296174 June 16, 2009 June 29, 2009 July 20, 2009 August 3, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.txt
  • occurred and neither Complainant's authorized carrier nor American Select may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295996, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296001, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294543, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295326, filed March 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295278, filed February 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295410, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002471, filed July 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.txt
  • change occurred and neither Complainant's authorized carrier nor FRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296382, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002475, filed July 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296013, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296158, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002420, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295276, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002048, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002302, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295697 April 22, 2009 May 26, 2009 AT&T, Inc. 09-S0295716 April 27, 2009 May 27, 2009 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296167, filed June 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296166, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002246 June 18, 2009 June 26, 2009 Sprint Communications Co. 09-S002247 June 18, 2009 June 23, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296012, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002457, filed July 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002500, filed July 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296004, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295635, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.txt
  • change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296244, filed July 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Universal IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296409, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296098, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296005, filed May 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295801, filed May 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002277, filed January 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002414 May 27, 2009 June 8, 2009 Cox Communications Co. 09-S0296155 June 19, 2009 July 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Mart, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002455, filed June 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002354 March 30, 2009 June 22, 2009 AT&T 09-S0296056 June 11,2 009 June 30, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295066 January 12, 2009 January 22, 2009 AT&T 09-S0295308 March 4, 2009 April 2, 2009 AT&T 09-S0295561 April 7, 2009 May 1, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002239, filed November 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vonage IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002407, filed May 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295805, filed May 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002322, filed February 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002270 filed, December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295768 May 4, 2009 June 4, 2009 Verizon 09-S0295871 May 14, 2009 May 26, 2009 Verizon 09-S0295866 May 3, 2009 June 10, 2009 None Provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295467 March 23, 2009 April 29, 2009 AT&T 09-S0295877 May 18, 2009 June 22, 2009 AT&T 09-S0296014 June 5, 2009 June 26, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002320, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.txt
  • days after the unauthorized change occurred and LDCs may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295036, filed January 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002387, filed April 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002486, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.txt
  • neither Complainant's authorized carrier Primus Telecommunications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296385, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.txt
  • neither Complainant's authorized carrier Global Crossing Telecommunications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296383, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.txt
  • Complainant's authorized carrier Sprint Nextel Corporation nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296353, filed July 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296386, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.txt
  • unauthorized change occurred and that neither AT&T nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002430, filed June 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.txt
  • unauthorized change occurred and neither AT&T nor IBN Intertele may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002301, filed January 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002386, filed April 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296350, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296113, filed June 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296577, filed August 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002489, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296240, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296407, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.txt
  • change occurred and neither Complainant's authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296418, filed July 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002438, filed June 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002398, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296419, filed June 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295804, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002409, filed May 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Call for Less IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296410, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296395, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295046, filed January 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296404, filed July 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296114, filed June 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295193, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296339, filed July 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296668, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comtel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294694, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296677, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296804, filed September 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296704, filed August 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002508, filed July 31, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296425, filed July 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002478 July 13, 2009 August 20, 2009 Qwest Communications 09-S0296397 July 22, 2009 August 24, 2009 AT&T, Inc. 09-S0296744 August 25, 2009 September 16, 2009 Windstream Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296679, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296351 July 13, 2009 August 20, 2009 AT&T, Inc. 09-S0296379 July 20, 2009 August 24, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleUno IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002415, filed May 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002323, filed February 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295770, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002460, filed July 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.txt
  • to the Complainant and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295275, February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295372, filed February 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295775, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-R2141661S July 4, 2009 July 22, 2009 AT&T 09-S002472 July 7, 2009 August 13, 2009 Verizon 09-S0296703 August 17, 2009 September 2, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002465 July 7, 2009 August 12, 2009 Verizon 09-S0296387 July 20, 2009 August 26, 2009 Embarq See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.txt
  • the unauthorized change occurred and neither AT&T nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002453, filed June 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.txt
  • days after the unauthorized change occurred and Pulse may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296343, filed March 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002441 June 16, 2009 July 24, 2009 Verizon 09-S0295260 February 23, 2009 April 2, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002357, filed April 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 09-S002485 July 16, 2009 August 18, 2009 AT&T, Inc. 09-S0296359 July, 15, 200908 August 18, 2009 None 09-S0296364 July 16, 2009 August 24, 2009 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296661, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.txt
  • change occurred and neither Silv Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296736, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295108, filed January 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.txt
  • July 28, 2009 September 1, 2009 09-S002519 August 11, 2009 September 16, 2009 09-S002527 August 18, 2009 September 15, 2009 09-S002538 August 28, 2009 September 28, 2009 09-S002545 September 5, 2009 October 7, 2009 09-S0296724 August 20, 2009 September 28, 2009 See Appendix A. IC No. 09-S002511 is a duplicate of IC No. 09-S0296724. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.txt
  • change occurred and neither MCI, Inc. nor Cordia Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S296865, filed September 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295233, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.txt
  • unauthorized change occurred and neither Verizon nor Cordia Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S296702, filed August 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002345, filed March 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295276, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294952, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.txt
  • unauthorized change occurred and neither AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294669, filed October 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294688, filed October 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294510, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.txt
  • and that neither Cox Arizona nor Zero Plus Dialing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002140, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294708, filed November 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.txt
  • entitled to absolution for the Verizon nor US Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294436, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294678, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294646, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.txt
  • unauthorized change occurred and neither Pulse Telecom nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294691, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.txt
  • the unauthorized change occurred and neither WDT nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293959, filed July 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294767, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Inmark, Inc. d/b/a Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294794, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294700, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.txt
  • occurred and that neither AT&T nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294901, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.txt
  • unauthorized change occurred and that neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002244, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.txt
  • occurred and that neither the authorized carrier nor BITC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294673, filed October 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.txt
  • the unauthorized change occurred and USA Datanet nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294795, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 8-S002133, filed July 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S294565, filed October 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002209, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294477, filed September 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294950, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.txt
  • days after the unauthorized change occurred and Broadview may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295147, filed January 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE RETURN RECEIPT 08-S002249 December 11, 2008 August 13, 2008 January 5, 2009 08-S0294894 November 28, 2008 December 5, 2008 December 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295035, filed January 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295021, filed December 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294888, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294920, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294878, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11492 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11506 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 08-S002164 September 4, 2008 Verizon 08-S002206 October 21, 2003 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294846 11/19/08 01/09/08 Verizon 09-S0295150 01/29/09 02/11/09 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 08-S002235 November 24, 2008 AT&T, Inc. 08-S0294889 November 26, 2008 Embarq See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294440 September 23, 2008 October 30, 2008 Verizon 08-S0294697 October 30, 2008 December 16, 2008 Verizon 08-S0294875 November 21, 2008 January 26, 2009 Verizon 08-S0294903 December 23, 2008 January 8, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.txt
  • change occurred and neither Complainant's authorized carrier nor Multiline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294810, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295019, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MetTel Telecommunications Company IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 8-S0294556, filed October 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293908, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294698, filed October 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293847, filed July 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11470 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.txt
  • after the unauthorized change occurred and Line System may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295026, filed December 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.txt
  • days after the unauthorized change occurred and LightWave may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295018, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ESBI Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002142, filed August 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002171, filed September 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.txt
  • change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294189, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294914, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294812, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294523, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.txt
  • UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications (filed September 23, 2008) seeking reconsideration of Metropolitan Telecommunications, 23 FCC Rcd 12966 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (Bureau). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.txt
  • effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Alliance Group Services, Inc. (filed September 29, 2008) seeking reconsideration of Alliance Group Services, 23 FCC Rcd 12979 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.txt
  • that this Order is effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq (filed November 20, 2008) (Petition), seeking reconsideration of Embarq Communications, 23 FCC Rcd 16001(2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.txt
  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Qwest (filed December 1, 2008) (Petition), seeking reconsideration of Qwest Communications, Inc., Complaint regarding Unauthorized Change of Subscriber's Telecommunications Carrier, 23 FCC Rcd 15757 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.txt
  • the Petition because it was filed within thirty days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 08-S002238 November 26, 2008 December 3, 2008 AT&T, Inc. 08-S0294843 November 20, 2008 December 3, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CERTIFIED CARRIER(S) NUMBER MAIL RECEIPT 08-S0294686 October 24, 2008 November 10, 2008 Verizon 08-S0294762 November 4, 2008 November 28, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.txt
  • after the unauthorized change occurred and Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294807, filed November 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.txt
  • unauthorized change occurred and that neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294799, filed November 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.txt
  • unauthorized change occurred and neither Birch Communications nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294572, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.txt
  • occurred and Flat Rate Long Distance, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002192, filed October 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.txt
  • after the unauthorized change occurred and Verizon nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002210, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.txt
  • occurred and that neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002217, filed November 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.txt
  • after the unauthorized change occurred and Verizon nor Mediacom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294769, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294677, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293812, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294877, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.txt
  • 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corp d/b/a Long Distance America Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294770, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.txt
  • DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293631 May 19, 2008 August 1, 2008 AT&T 08-S0293771 June 17, 2008 July 29, 2008 AT&T 08-S0294083 July 31, 2008 September 9, 2008 Touch Tone 08-S0294760 November 6, 2008 December 10, 2008 AT&T 09-S002309 February 10, 2009 February 26, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.txt
  • 08-S002126 July 22, 2008 August 4, 2008 AT&T 08-S002154 August 19, 2008 September 10, 2008 Qwest Communications 08-S0293774 June 16, 2008 July 10, 2008 Windstream Communications 08-S0293844 July 2, 2008 September 8, 2008 Qwest Communications 08-S0294078 July 31, 2008 August 29, 2008 Verizon 08-S0294171 August 20, 2008 September 10, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.txt
  • occurred and neither Network Service Billing nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294676, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.txt
  • unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294768, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294098, filed August 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002166 September 11, 2008 October 15, 2008 Verizon 09-S0295157 January 29, 2009 February 24, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.txt
  • 1.719, the complaints filed against FRLD, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S002275 January 2, 2009 February 5, 2009 09-S0295086 December 17, 2008 February 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295024, filed December 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.txt
  • days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294951, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295127, filed January 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S0294953 December 16, 2008 February 10, 2009 09-S002304 February 3, 2009 February 10, 2009 09-S0295060 January 12, 2009 February 9, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295140, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295189, filed February 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.txt
  • days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002293, filed January 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.txt
  • days after the unauthorized change occurred and Dialtone may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-0295123, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002335, filed March 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.txt
  • change occurred and neither Complainant's authorized carrier nor UCP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295118, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293835, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002297, filed January 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295121, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295110, filed January 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002306, filed February 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002319, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295195, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295067, filed January 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002298, filed February 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002310, filed February 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295173, filed February 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.txt
  • days after the unauthorized change occurred and MCC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002313, filed February 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002278, filed January 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295151, filed January 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.txt
  • change occurred and neither Complainant's authorized carrier nor Dialtone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295352, filed February 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002299, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295119, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295170, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.txt
  • change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295064, filed January 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.txt
  • change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295053, filed January 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002308 February 8, 2009 February 19, 2009 PNG Telecommunications, Inc. 09-S0295169 February 2, 2009 February 17, 2009 PowerNet Global 09-S0295194 February 6, 2009 February 17, 2009 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295172, filed February 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295047, filed January 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CFLI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295368, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002328, filed March 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295231, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295246, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295256, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sure IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295495, filed March 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293697, filed May 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002205, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294809, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.txt
  • days after the unauthorized change occurred and AOI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293718, filed June 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.txt
  • change occurred and neither Complainant's authorized carrier nor Integrated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294441, filed September 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002321 February 19, 2009 April 2, 2009 AT&T, Inc 09-S002326 March 2, 2009 March 26, 2009 AT&T, Inc. 09-S0295366 March 6, 2009 April 9, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 09-S002283 January 7, 2009 AT&T, Slamming 09-S002288 January 8, 2009 AT&T, Slamming See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.txt
  • COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002067 June 20, 2008 July 30, 2008 AT&T, Inc. 08-S0294420 September 16, 2008 October 14, 2008 AT&T, Inc 08-S0294864 November 1, 2008 January 14, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.txt
  • AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293778 June 16, 2008 July 29, 2008 AT&T, Inc. 08-S0293858 July 3, 2008 August 11, 2008 AT&T, Inc. 08-S0294679 October 15, 2008 December 2, 2008 AT&T, Inc. 08-S0294882 November 21, 2008 January 2, 2009 AT&T, Inc. 09-S0295236 February 18, 2009 March 27, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.txt
  • unauthorized change occurred and AT&T nor BigRedWire.Com, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294879, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.txt
  • and that neither Verizon nor Nationwide Service Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291729, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER -S0293951 July 18, 2008 September 2, 2008 AT&T, Inc. 08-S0294377 September 3 2008 October 16, 2008 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002248 December 9, 2008 January 12, 2009 Verizon 08-S0294923 December 12, 2008 January 13, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002236 November 25, 2008 December 31, 2008 AT&T, Inc. 08-S0294926 December 15, 2008 January 20, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.txt
  • unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002268, filed December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294517, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Power Net Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294900, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.txt
  • neither AT&T and Total Call nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295080, filed January 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294862, filed September 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.txt
  • and neither Complainant's AT&T nor Multiline Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293811, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.txt
  • unauthorized change occurred and that neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002224, filed November 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294703, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.txt
  • entitled to absolution for the AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294180, filed August 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.txt
  • unauthorized change occurred nor XO Communications or Access One may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293870, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.txt
  • change occurred AT&T nor Nationwide Long Distance Service may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294428, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.txt
  • change occurred and neither Qwest nor Credo Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294514, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.txt
  • unauthorized change occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294763, filed November 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.txt
  • after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294650, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.txt
  • unauthorized change occurred and that neither MCI nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294758, filed November 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.txt
  • the unauthorized change occurred and neither Total nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294076, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.txt
  • after the unauthorized change occurred and Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002203, filed October 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294793, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S294418, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002070 June 20, 2008 July 29, 2008 Verizon 08-S0293833 June 26, 2008 July 26, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.txt
  • the unauthorized change occurred and neither Birch nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S297461, filed January 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295152, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.txt
  • neither Complainant's authorized carrier Line Systems, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295766, filed April 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.txt
  • the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002641, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.txt
  • the unauthorized change occurred and neither MCI nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297176, filed December 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.txt
  • the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297172, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.txt
  • the unauthorized change occurred and neither AT&T nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002628, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002771, filed May 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.txt
  • occurred and neither Complainant's authorized carrier nor United Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002726, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297758, filed August 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297804, filed January 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002751, filed April 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002717, filed February 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297659, filed March 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED LOCAL COMPLAINT COMPLAINT RESPONSE CARRIER EXCHANGE NUMBER CARRIER RESPONSE 09-S002646 December 7, 2009 January 14, 2010 None AT&T 09-S0296938 October 8, 2009 November 16, 2009 None MCI See Appendix A. Informal Complaint No. 09-S002652 is a duplicate of Informal Complaint No. 09-S002646. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.txt
  • after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297660, filed March 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297534, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.txt
  • the unauthorized change occurred and neither CBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002727, filed March 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297602, filed March 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002687, filed March 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 09-S0296168 June 25, 2009 July 21, 2009 09-S0296227 June 26, 2009 August 11, 2009 09-S0296420 July 27, 2009 August 24, 2009 09-S0296669 August 6, 2009 August 25, 2009 09-S0296730 August 24, 2009 September 28, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.txt
  • may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002409, filed May 23, 2009. Informal Complaint No. IC 09-S0295937 is a duplicate complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002627, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297443, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.txt
  • occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297649, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002738, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297075, filed October 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297094, filed November 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.txt
  • pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002694, filed February 20, 2010. Informal Complaint No. IC 10-S002695 is a duplicate of 10-S002694. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297601, filed March 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0296231 June 30, 2009 July 22, 2009 10-S002730 March 29, 2010 April 27, 2010 10-S0297606 March 3, 2010 April 8, 2010 10-S0297848 April 12, 2010 May 13, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296764, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FSN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297552, filed February 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297382, filed January 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297882, filed April 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0297372 January 12, 2010 February 15, 2010 10-S0297547 February 18, 2010 March 30, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.txt
  • days after the unauthorized change occurred and LDAI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297918, filed April 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297328, filed January 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297464, filed January 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.txt
  • days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297648, filed March 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002721, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S002746 April 20, 2010 May 18, 2010 10-S0297554 February 22, 2010 March 19, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0297467 February 2, 2010 March 3, 2010 10-S0297657 March 23, 2010 April 21, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297808, filed January 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.txt
  • occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002689, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.txt
  • days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297441, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0297170 November 25, 2009 January 22, 2010 Qwest 10-S0297864 April 15, 2010 May 20, 2010 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295812 May 12, 2009 June 22, 2009 AT&T, Inc. 10-S0297539 January 28, 2010 March 30, 2010 AT&T, Inc. 10-S0297635 March 15, 2010 April 21, 2010 AT&T, Inc. 10-S0297863 April 13, 2010 May 17, 2010 CenturyLink See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.txt
  • occurred and that neither LDC Telecommunications, Inc. nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297193, filed December 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297627, filed March 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002711, filed February 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.txt
  • unauthorized change occurred and that neither LaurenTel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297458, filed December 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297642, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295559 April 7, 2009 May 148, 2009 Verizon 09-S0295658 April 16, 2009 May 21, 2009 Verizon 09-S0295797 May 7, 2009 June 29 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296817 September 9, 2009 October 13, 2009 AT&T, Inc. 09-S0297160 August 24, 2009 November 23, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296755 August 25, 2009 September 21, 2009 AT&T, Inc. 09-S002529 August 19, 2009 September 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296825 filed July 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296417, filed July 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 09-S002555 September 15, 2009 October 26, 2009 Verizon 09-S0296705 August 17, 2009 September 25, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296662 August 4, 2009 September 1, 2009 Verizon 09-S0297098 September 23, 2009 November 6, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.txt
  • the unauthorized change occurred and neither NALD nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297859, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.txt
  • the unauthorized change occurred and neither NSB nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297957, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297630, filed March 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.txt
  • that neither AT&T, Inc. nor Unitel Communications Group, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002586, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002741, filed April 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297181, filed December 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against GTL IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296046, filed June 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street Telephone Company IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296428, filed July 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002613, filed November 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297486, filed January 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296754, filed August 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296363, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.txt
  • the unauthorized change occurred and Line Systems Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297917, filed April 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.txt
  • change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297797, filed April 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295918, filed May 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.txt
  • change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296763, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295296, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002502 July 29, 2009 August 26, 2009 09-S0296937 October 8, 2009 November 12, 2009 09-S0297229 November 25, 2009 December 12, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002532, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 10-S002712 March 4, 2010 March 22, 2010 April 9, 2010 10-S0297538 February 11, 2010 March 26, 2010 April 14, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 10-S002725 March 11, 2010 April 22, 2010 July 23, 2010 10-S002764 May 17, 2010 June 17, 2010 July 22, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0298052 May 17, 2010 July 20, 2010 10-S02684402 June 1, 2010 August 18, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297765, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002614, filed November 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Airnex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295993, filed May 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297100, filed November 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297740, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297470, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297479, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297730, filed March 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298040, filed May 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.txt
  • the unauthorized change occurred and neither Sprint nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297814, filed April 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298001, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297852, filed April 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296241, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297633, filed March 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297177, filed December 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297609, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.txt
  • the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297610, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.txt
  • the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297603, filed March 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297562, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.txt
  • occurred and neither Complainant's authorized carrier nor Consumer Telcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295686, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297283, filed December 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296840, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296858, filed September 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296663, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.txt
  • occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297058, filed November 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.txt
  • change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296953, filed October 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.txt
  • change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297027, filed October 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295392 March 11, 2009 April 23, 2009 Verizon 09-S0296674 August 10, 2009 September 10, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002372 April 22, 2009 May 21, 2009 Verizon 09-S0295683 April 21, 2009 May 28, 2009 Verizon 09-S0296037 June 9, 2009 July 16, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002544 September 4, 2009 October 7, 2009 Verizon 09-S0295283 February 25, 2009 April 2, 2009 AT&T 09-S0295736 April 28, 2009 June 2, 2009 Verizon 09-S0296399 July 22, 2009 September 3, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296903, filed October 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297069, filed November 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0297097 November 12, 2009 December 7, 2009 09-S0297139 November 17, 2009 December 8, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.txt
  • the unauthorized change occurred and Sprint nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295168, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.txt
  • days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295910, filed March 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.txt
  • days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002394, filed May 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295761, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002662 December 21, 2009 April 7, 2010 09-S0296967 October 14, 2009 November 11, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296831, filed September 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.txt
  • change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297733, filed January 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.txt
  • change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296977, filed October 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.txt
  • Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002567 September 28, 2009 October 27, 2009 AT&T, Inc. 09-S0296908 September 28, 2209 October 26, 2009 AT&T, Inc. 09-S0297003 October 21, 2009 November 10, 2009 Total Call International See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295634, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.txt
  • the unauthorized change occurred and neither AT&T nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002754, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.txt
  • the unauthorized change occurred and neither Verizon nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S02733, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002556, filed September 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.txt
  • the unauthorized change occurred and neither NSBI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297949, filed January 26, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298025, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297737, filed March 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Long Distance Depot IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002631, filed November 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Connect Direct LD, Inc. IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296249, filed July 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296759, filed September 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S2739385, filed August 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684430, filed April 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685800, filed June 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.txt
  • days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297849, filed April 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.txt
  • days after the unauthorized change occurred and NetOne may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2706695, filed July 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2705194, filed July 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002572, filed September 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2723089, filed July 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2727058, filed July 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685066, filed June 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297646, filed March 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296761, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002750, filed April 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296039, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002479, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296245, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002546, filed September 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.txt
  • days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002474, filed July 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294398, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295788, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784444, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.txt
  • days after the unauthorized change occurred and MLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297553, filed February 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.txt
  • occurred and neither Comcast nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2723149, filed July 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S02684415, filed June 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.txt
  • unauthorized change occurred and neither AT&T nor United may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298024, filed May 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297940, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.txt
  • the unauthorized change occurred and that neither Verizon nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2726887, filed July15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.txt
  • unauthorized change occurred and neither CBNI nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296926, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002784, filed June 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297028, filed October 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2783004, filed August 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against United American Technology IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297726, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.txt
  • the unauthorized change occurred and neither Verizon nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297485, filed February 4, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.txt
  • the unauthorized change occurred and neither TDS nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2756315, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0298037 May 17, 2010 June 14, 2010 Verizon 10-S2689715 January 29, 2010 August 3, 2010 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297362 October 15, 2009 January 8, 2010 Qwest 09-S0296345 July 10, 2009 June 30, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002993, filed August 19, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Lauren Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002766, filed May 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296732, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.txt
  • and neither Complainant's authorized carrier neither Verizon nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002734, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.txt
  • 2009 Qwest 09-S0297077 November 4, 2009 December 7, 2009 Verizon 09-S0297092 August 10,2009 December 4, 2009 AT&T 09-S0297287 January 7, 2010 January 21, 2010 AT&T 09-S0297296 December 29, 2009 January 14, 2010 Qwest 10-S0297368 January 11, 2010 February 1, 2010 Verizon See Appendix A. IC No. S0296946 is a duplicate of IC No. 09-S0296946. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002463 July 6, 2009 November 19, 2009 None 09-S002562 September 24, 2009 October 14, 2009 Verizon 09-S0296891 September 24, 2009 October 28, 2009 Verizon 09-S0297140 November 17, 2009 December 9, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295628, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296909, filed October 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.txt
  • telephone bills issued from NALD to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296712, filed August 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296809, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002533, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296863, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296010, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296232, filed June 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002480, filed July 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296578, filed August 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296857, filed September 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002642, filed December 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002606, filed October 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002625, filed November 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296810, filed September 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296358, filed July 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297070, filed November 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296939, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296856, filed September 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296734, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296384, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002462, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295077 January 12, 2009 April 15, 2009 Verizon 09-S0296424 July 29, 2009 September 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296990, filed October 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002294 January 21, 2009 April 15, 2009 Verizon 09-S002379 April 21, 2009 May 28, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.txt
  • occurred and neither New Century Telecom, Inc. AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296689, filed August 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.txt
  • the unauthorized change occurred and neither LCC nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297152, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297121, filed November 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.txt
  • the unauthorized change occurred and neither ISI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297029, filed October 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002677, filed January 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002594, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002481 July 14, 2009 August 17, 2009 AT&T 09-S0295873 May 18, 2009 June 1, 2009 AT&T See Appendix A. IC No. 09-S0295912 is a duplicate of IC No. 09-S0295873. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296795 March 3, 2009 September 29, 2009 AT&T 09-S0296944 October 9, 2009 November 12, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296823, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002585, filed October 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002436, filed June 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297090, filed November 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296683, filed August 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.txt
  • unauthorized change occurred and neither LDA or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296165, filed June 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296995, filed October 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296917, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.txt
  • occurred and neither Online Savings nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296889, filed September 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.txt
  • occurred and neither NCT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002575, filed October 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.txt
  • and neither U.S. Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296678, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296913, filed October 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against KoolTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296839, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Norristown IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296952, filed October 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mainstreet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002600, filed October 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295997, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002549, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002618, filed November 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002603, filed October 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.txt
  • after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296997, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295361, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.txt
  • days after the unauthorized change occurred and PTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002647, filed December 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 09-S002576 October 7, 2009 November 2, 2009 December 18, 2009 09-S002590 October 13, 2009 October 28, 2009 December 30, 2009 09-S0296911 October 5, 2009 November 4, 2009 December 30, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296043 June 9, 2009 June 30, 2009 Verizon 09-S0296664 August 5, 2009 September 8, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002494, filed July 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002548, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.txt
  • the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297141, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.txt
  • change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297124, filed November 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297079, filed November 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.txt
  • occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297099, filed November 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.txt
  • occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297151, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.txt
  • the unauthorized change occurred and neither BNLD nor Centurylink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297145, filed November 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296966, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297233, filed December 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297044, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.txt
  • occurred and neither UAT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297235, filed December 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297059, filed November 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.txt
  • unauthorized change occurred and neither Opex Communications nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297156, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.txt
  • and neither Complainant's authorized carrier ACN nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297142, filed November 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.txt
  • occurred and neither Complainant's authorized carrier CRC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297288, filed December 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against HTSC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295662, filed April 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.txt
  • 1.719, the complaints filed against Verizon, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S002571 September 29, 2009 November 6, 2009 09-S0296866 September 23, 2009 October 30, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 9-S002437, filed June 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.txt
  • the unauthorized change occurred and neither PNG nor Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295936, filed May 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002558, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296758, filed August 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.txt
  • change occurred and neither Complainant's authorized carrier nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002592, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.txt
  • days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297175, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297265, filed December 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.txt
  • days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297306, filed December 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002530, filed August 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Call For Less Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296864, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.txt
  • unauthorized change occurred and neither Qwest or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295735, filed April 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297286, filed December 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002574, filed October 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297154, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.txt
  • the unauthorized change occurred and neither AT&T nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297227, filed December 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002588, filed October 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297102, filed November 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295696 April 22, 2009 June 8, 2009 AT&T, Inc. (Slamming) 09-S0297101 November 9, 2009 December 10, 2009 AT&T, Inc. (Slamming) See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296975, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.txt
  • change occurred and neither NSBI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297290, filed December 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295302 March 3, 2009 April 9, 2009 AT&T, Inc. 09-S0296675 August 10, 2009 September 9, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296965, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.txt
  • occurred and neither Advantage Telecommunication nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002503, filed July 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.txt
  • and neither Complainant's authorized carrier AT&T nor UTI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002554, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297468, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297150, filed November 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297442 January 25, 2010 February 18, 2010 Verizon 10-S0297846 April 12, 2010 May 10, 2010 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295078, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002630, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296830, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297533, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297109, filed November 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297173, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.txt
  • change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296716, filed August 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.txt
  • change occurred and neither Complainant's authorized carrier nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295405, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.txt
  • occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3101368, filed April 13, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003120, filed March 16, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3051009, filed April 1, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297174, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.txt
  • the unauthorized change occurred and neither Frontier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3000716, filed February 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3046504, filed March 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.txt
  • days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3000797, filed February 25, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S002718 March 1, 2010 March 26, 2010 10-S2756203 August 19, 2010 September 9, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2993849, filed February 23, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF LEC COMPLAINT COMPLAINT RESPONSE RESPONSE NUMBER 10-S003075 December 17, 2010 January 28, 2011 June 10, 2011 10-S2911056 December 30, 2010 February 15, 2011 June 8, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3100158, filed April 14, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003030, filed October 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295620, filed April 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297089, filed November 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF LEC COMPLAINT COMPLAINT RESPONSE RESPONSE NUMBER 10-S2851767 October 29, 2010 November 16, 2010 March 24, 2011 11-S003129 April 6, 2011 April 25, 2011 June 8, 2011 11-S2940836 January 24, 2011 February 24, 2011 June 8, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 11-S003128 April 4, 2011 April 11, 2011 11-S3033256 March 17, 2011 April 4, 2011 11-S3046475 March 28, 2011 April 7, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Full Service Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2844741, filed October 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2809040, filed October 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.txt
  • occurred and neither TeleDias nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2843724, filed September 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.txt
  • occurred and neither TeleUno nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297654, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2865147, filed November 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.txt
  • occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2877129, filed November 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2695034, filed July 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.txt
  • the unauthorized change occurred and neither LDCB nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2755000, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.txt
  • change occurred and that neither Airnex nor VTX Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002739, filed April 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684394, filed June 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2793166, filed September 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.txt
  • the unauthorized change occurred and neither NLDS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002669, filed December 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.txt
  • change occurred and neither LDS nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684554, filed June 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298005, filed May 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.txt
  • change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297820, filed April 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.txt
  • occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298063, filed May 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0296910 October 5, 2009 November 5, 2009 09-S0297071 November 2, 2009 December 2, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.txt
  • and neither Complainant's authorized carrier neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298090, filed June 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.txt
  • occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002763, filed May 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.txt
  • change occurred and neither ISI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2705980, filed July 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003104, filed February 17, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3064812, filed April 12, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3109497, filed April 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.txt
  • change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2756296, filed August 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297914 April 20, 2010 June 10, 2010 Qwest 10-S0298079 May 26, 2010 July 7, 2010 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 10-S002773 May 21, 2010 June 4, 2010 June 7, 2010 10-S2705234 June 2, 2010 July 16, 2010 July 19, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297445, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.txt
  • change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2877004, filed November 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296172, filed July 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.txt
  • occurred and neither CWCC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2780480, filed August 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.txt
  • change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2797810, filed September 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.txt
  • unauthorized change occurred and neither Time Warner nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784449, filed September 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.txt
  • unauthorized change occurred and that neither LDC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002996, filed September 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.txt
  • unauthorized change occurred and neither Century Tel nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002488, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295926, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against IDT Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296885, filed September 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2746919, filed August 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2721413, filed July 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784447, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Talk for Less IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002995, filed September 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002728, filed March 19, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Official Small Business Association IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2806974, filed August 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296411, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685142, filed June 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297237, filed December 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.txt
  • unauthorized change occurred and that neither CTS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297309, filed December 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.txt
  • unauthorized change occurred and that neither CenturyLink nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297962, filed May 3, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.txt
  • unauthorized change occurred and neither TeleDias nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298059, filed May 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Nextel Corporation (filed July 7, 2009) (Petition), seeking reconsideration of Sprint Nextel Corporation, Order, 24 FCC Rcd 8840 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.txt
  • COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Business Network Long Distance (filed July 10, 2009) (Petition), seeking reconsideration of Business Network Long Distance, Order, 24 FCC Rcd 8880 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.txt
  • Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of LoTel, Inc. d/b/a Coordinated Billing Services (filed July 27, 2010) (Petition) seeking reconsideration of LoTel, Inc. d/b/a Coordinated Billing Services, Order, 25 FCC Rcd 8283 (2010) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.txt
  • UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Charter Communications, (filed February 22, 2011) (Petition) seeking reconsideration of Charter Communications, Order, 26 FCC Rcd 613 (2011) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S003028 October 14, 2010 November 10, 2010 AT&T 10-S003029 October 14, 2010 November 22, 2010 AT&T 10-S2802370 September 28, 2010 October 27, 2010 Verizon 10-S2823577 October 19, 2010 November 17, 2010 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295999 June 2, 2009 July 7, 2009 AT&T 09-S0296045 June 10, 2009 July 7, 2009 AT&T 09-S0296248 July 9, 2009 August 7, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.txt
  • occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295409, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.txt
  • unauthorized change occurred and neither NLDS nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296362, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 10-S002987 August 18, 2010 September 10, 2010 AT&T 10-S2984287 October 4, 2010 November 8, 2010 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003026, filed October 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002676, filed January 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.txt
  • occurred and neither HTSC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2866598, filed October 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2833307, filed October 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2914431, filed October 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against National Access Long Distance, Inc., IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296365, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295767, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296239, filed July 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.txt
  • change occurred and neither Complainant's authorized carrier nor OIP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2899101, filed December 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT RESPONSE CARRIER NUMBER 11-S003130 April 7, 2011 April 19, 2011 11-S3111879 May 6, 2011 May 23, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.txt
  • change occurred and neither Access Point nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002523, filed August 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.txt
  • days after the unauthorized change occurred and BCN may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295710, filed April 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296103, filed June 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.txt
  • occurred and neither LDC Telecom, Inc. nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297002, filed October 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance, IS RESOLVED. IT IS FURTHERED ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296349, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297095, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.txt
  • unauthorized change occurred and neither TDS Telecom nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002657, filed December 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.txt
  • the unauthorized change occurred and neither Spectrotel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295878, filed May 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002650, filed December 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Reduced Rate Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296682, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Full Service Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297732, filed March 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2814988, filed October 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003021, filed October 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.txt
  • the unauthorized change occurred and neither Verizon nor Reliant may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003052, filed November 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.txt
  • occurred and neither ALD nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2820065, filed October 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.txt
  • days after the unauthorized change occurred and LaJicarita may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297308, filed January 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003067, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2885917, filed December 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002999, filed September 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2754999, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WilTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2741315, filed July 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2736705, filed July 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003042, filed November 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002713, filed February 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ATC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2736671, filed July 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • four sections to the slamming rules (section 64.1180 was subsequently removed). Section 64.1130, originally promulgated as 64.1160, details the use of letters of agency as a form of authorizing and/or verifying a subscriber's request to change his or her preferred carrier selection. Section 64.1170 sets forth procedures for reimbursing subscribers who have already paid charges to an unauthorized carrier. Section 64.1190 provides further protection against slamming by enabling a subscriber to ``freeze'' his or her preferred carrier selection, unless the subscriber gives the carrier from whom the freeze was requested his or her express consent to a change. Need: These rules are intended to deter and ultimately eliminate unauthorized changes in subscribers telecommunications carriers. The rules absolve subscribers of liability for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.txt
  • days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2755030, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S26899493, filed June 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2749638, filed July 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2762945, filed July 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2960984, filed February 8, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2740070, filed August 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2787000, filed September 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.txt
  • the unauthorized change occurred and neither Verizon or Credo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2754090, filed August 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002772, filed May 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.txt
  • the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2727765, filed July 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.txt
  • the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911018, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.txt
  • change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003055, filed November 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.txt
  • the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2853364, filed November 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2906824, filed December 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.txt
  • occurred and neither America nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003018, filed September 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2866492, filed October 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.txt
  • occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911144, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.txt
  • occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911144, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.txt
  • the unauthorized change occurred and neither Rodeo nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003002, filed September 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.txt
  • days after the unauthorized change occurred and Surftone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2916944, filed January 10, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.txt
  • days after the unauthorized change occurred and CenturyLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298078, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.txt
  • change occurred and neither Complainant's authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2914926, filed January 6, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2693880, filed July 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002332, filed March 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.txt
  • days after the unreasonable delay and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003094, filed January 24, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.txt
  • occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684451, filed June 3, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.txt
  • unauthorized change occurred and that neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296907, filed September 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911057, filed December 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.txt
  • days after the unauthorized change occurred and Airnex may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003074, filed December 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784070, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297736, filed March 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 10-S003053 November 23, 2010 December 3, 2010 December 15, 2010 10-S003065 December 7, 2010 December 15, 2010 December 30, 2010 10-S003071 December 13, 2010 December 15, 2010 December 30, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 09-S0297086 October 20, 2009 January 19, 2011 January 24, 2011 10-S2804444 October 1, 2010 January 19, 2011 January 24, 201119 10-S2838529 October 18, 2010 January 19, 2011 January 24, 201119 10-S2862643 November 10, 2010 January 19, 2010 January 24, 201119 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003040, filed November 4, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2885052, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2780496, filed August 31, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003068, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2787019, filed September 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2746930, filed July 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003025, filed October 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002760, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LaurenTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298306, filed November 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Norristown IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003050, filed November 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 11-S003228 October 1, 2011 October 6, 2011 October 11, 2011 11-S3251644 October 3, 2011 October 12, 2011 October 17, 2011 11-S3255020 October 13, 2011 October 20, 2011 October 24, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.txt
  • RESPONSE NUMBER 10-S2902428 December 20, 2010 No Response Received 11-S003207 August 30, 2011 No Response Received 11-S3211346 September 1, 2011 No Response Received 11-S3212284 August 31, 2011 No Response Received 11-S3212526 September 6, 2011 No Response Received 11-S3273360 November 7, 2011 No Response Received 12-S3308637 January 12, 2012 No Response Received See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.txt
  • Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Consumer Telcom, Inc. (filed March 1, 2010) (Petition), seeking reconsideration of Consumer Telcom, Inc., 25 FCC Rcd 1019 (2010), and Consumer Telcom, Inc., 25 FCC Rcd 1001 (2010) (collectively, Division Orders), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. See, e.g., Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Report and Order, 10 FCC Rcd 9560 (1995), stayed in part, 11 FCC Rcd 856 (1995); Policies and Rules Concerning Changing Long Distance Carriers, CC Docket No. 91-64, 7 FCC Rcd 1038 (1992), reconsideration denied, 8 FCC Rcd 3215
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.txt
  • and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2902376, filed December 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S2792510 September 20, 2010 October 11, 2010 11-S003182 July 14, 2011 August 11, 2011 11-S3187043 July 29, 2011 September 1, 2011 11-S3197800 August 2, 2011 September 15, 2011 12-S003317 January 27, 2012 February 21, 2012 12-S3365922 April 2, 2012 April 20, 2012 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003101, filed February 7, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.pdf
  • the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). 5. Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * (i) * * * (ii) A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S65605, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S73476, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.txt
  • CARRIER RESPONSE 01-S59001 July 27, 2001 October 30, 2001 01-S60758 July 31, 2001 November 30, 2001 01-S65602 October 12, 2001 December 7, 2001 01-S66290 November 26, 2001 February 22, 2002 01-S66305 November 26, 2001 February 22, 2002 01-S66353 October 1, 2001 January 18, 2002 02-S67849 February 11, 2002 April 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87440 June 3, 2004 August 3, 2004 04-S87505 May 3, 2004 July 21, 2004 04-S87963 July 14, 2004 August 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Illinois IS DENIED. Paragraph 7 is omitted. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002586, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 C.F.R. § 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. § 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 09-S002586, received November 16, 2009. AT&T suggests the customer should contact AT&T, Illinois, which is the customer's local exchange carrier. Notice of Informal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.pdf
  • subscribers the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * * * * The local exchange carrier has obtained the subscriber's written or electronically signed authorization in a form that meets the requirements of § 64.1190(d)(3); or A description of the specific procedures necessary to lift a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.txt
  • not select a different preferred carrier before the transfer date. We will also require the acquiring carrier to inform subscribers that existing preferred carrier freezes on the service(s) involved in the transfer will be lifted and that, if they would like to have freeze protection after the transfer, they must contact their local service providers to obtain this service. Section 64.1190 of our rules permits local service providers to offer their subscribers the option of requesting a preferred carrier freeze, an additional measure of protection against unauthorized carrier changes that is consistent with section 258. With such a freeze in place, the subscriber is assured that his or her preferred carrier will not be changed without the subscriber's express consent. Under
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.txt
  • costly. Waivers issued by the Commission prior to the creation of the streamlined rules, however, generally were predicated on assurances that rates would not change. Therefore, the level of detail necessary to inform subscribers of the rates they will be charged may differ under the current streamlined rules as compared to the former waiver process. Preferred Carrier Freezes Background. Section 64.1190 of our rules permits local service providers to offer subscribers the option of requesting a preferred carrier ``freeze'' as an additional measure of protection against unauthorized carrier changes. With such a freeze in place, the subscriber is assured that his or her preferred carrier will not be changed without the subscriber's express consent. As discussed above, the Streamlining Order required
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.txt
  • this information may use applicable TCSIs in the 21XX, 31XX, or 41XX series. November 17, 2004, Coalition Ex Parte. See, e.g., Verizon Reply at 2. A PIC freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express written or oral consent. 47 C.F.R. § 64.1190(a). See, e.g., USTA Comments at 6. According to the Coalition, a carrier that elects to use CARE TCSI codes to communicate this information may use TCSI 2005 or an applicable TCSI in the 23XX series (customer move), TCSI 2007 or an applicable TCSI in the 23XX series (change in responsible billing party), or TCSI 2011 (PIC dispute). November 17, 2004,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.txt
  • of Consumers' Long Distance Carriers, CC Docket No. 94-129, Order, 18 FCC Rcd 10997, 10999, para. 5 (2003); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fifth Order on Reconsideration, FCC 04-214, paras. 9-14 (rel. Nov. 24, 2004). Section 64.1190 of the Commission's rules sets out several options that LECs may use to verify the implementation and lifting of PIC freezes. 47 C.F.R. § 11.6900. TPV is listed as one of several options LECs may use to verify the implementation of PIC freezes, but TPV is not even listed as a method for verifying the lifting of a freeze. 47
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.txt
  • verified by the submitting carrier. See 47 C.F.R. § 64.1120(a)(2). Our rules also state that no LEC shall implement a preferred carrier freeze unless the LEC confirms the subscriber's request to impose a freeze by the subscriber's: (a) written or electronically signed authorization; (b) electronic authorization; or (c) oral authorization through a qualified independent third party. See 47 C.F.R. § 64.1190. The BOC and their independent incumbent LEC affiliates, therefore, are prohibited by our rules from routinely placing PIC freezes on the accounts of customers who select that carrier or its affiliate for long distance service without first getting the proper authorization from the subscriber. Legacy AT&T FNPRM Comments at 40; see also Legacy MCI FNPRM Comments at 28-30. Implementation of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.txt
  • See also supra note 18. AT&T v. FCC, 323 F.3d at 1087. Id. Id. Id. at 1086. Id. at 1086-87. The Commission's preferred carrier change provisions give consumers the option to ``freeze'' their choice of telecommunications carrier such that they must then contact their LEC to lift the freeze before any carrier changes can be effectuated. See 47 C.F.R. § 64.1190. Declaratory Ruling, 20 FCC Rcd at 10602, para. 9. Application at 8. Declaratory Ruling, 20 FCC Rcd at 10602, para. 9. See id. Id. See Second Report and Order, 14 FCC Rcd at 1568-69, para. 100. See id. See id. A preferred carrier freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from
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  • Section 64.1110 is amended by revising the second sentence in paragraph (a) and the second sentence in paragraph (b), to read as follows: § 64.1110 State notification of election to administer FCC rules. (a) * * * State notification of an intention to administer the Federal Communications Commission's unauthorized carrier change rules and remedies, as enumerated in §§ 64.1100 through 64.1190, shall be filed with the Commission Secretary in CC Docket No. 94-129 with a copy of such notification provided to the Consumer & Governmental Affairs Bureau Chief.* * * (b) * * * State notification of an intention to discontinue administering the Federal Communications Commission's unauthorized carrier change rules and remedies, as enumerated in §§ 64.1100 through 64.1190, shall be
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • 1510-11, para. 1. See CSDVRS Refresh Comments at 15-17; Sorensen Refresh Comments at 14-15; TDI Coalition Refresh Comments at 4; CSDVRS Refresh Reply Comments at 4; GoAmerica Refresh Reply Comments at 3. 47 C.F.R. § 64.1120. 47 C.F.R. § 64.1120(c). 47 C.F.R. § 64.1120(e). 47 C.F.R. § 64.1140. 47 C.F.R. § 64.1150. 47 C.F.R. §§ 64.1160, 64.1170. 47 C.F.R. § 64.1190. A preferred carrier freeze ``prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express consent.'' 47 C.F.R. § 64.1190(a). 47 C.F.R. § 1.80(b)(4). See 47 C.F.R. Part 64, Subpart K (``Changes in Preferred Telecommunications Service Providers''). See 2000 TRS Order, 15 FCC Rcd at 5174-75,
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/da992776.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. Conversent is the parent company of several operating competitive local exchange carriers (CLEC) and an interexchange carrier (IXC), Conversent Communications-LD. BLD is a CLEC and an IXC, which operates in the states of Maine, New Hampshire, Rhode Island, Massachusetts and New York. BLD provides local service by reselling local exchange services from Bell Atlantic. 47 U.S.C. § 258. The Commission's
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/da992777.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. ITS will become an Incumbent Local Exchange Carrier (ILEC) when it begins providing interstate, intra Local Access Transport Area (intraLATA) service to GTE's customers. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000620.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the customer's underlying facilities-based carrier are nonetheless subject to the Commission's authorization and verification rules. See Section 258 Order at paras. 145-146; WATS International Corp.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000742.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On December 14, 1999, IECOM filed a Petition for Waiver of Commission Rules relating to its acquisition of customer bases of FiberTel, Inc., Advantage Telecommunications Corp., and North American Telephone Network, LLC (Waiver Petition). Since filing its Petition for Waiver, IECOM entered into a purchase agreement with NOSVA Limited Partnership. On January 19, 2000, IECOM filed a Supplemental and Amended
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000748.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the customer's underlying facilities-based carrier are nonetheless subject to the Commission's authorization and verification rules. See Section 258 Order at paras. 145-146; WATS International Corp.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000975.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On February 28, 2000, One Call filed a Petition for Emergency Waiver and Request for Expedited Treatment (Waiver Petition). On March 10, 2000, One Call filed a Supplement to the Waiver Petition (Supplement), which included a replacement page for the original Waiver Petition and an additional Exhibit C. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000985.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On December 14, 1999, IECOM filed a Petition for Waiver relating to its acquisition of customer bases of FiberTel, Inc., Advantage Telecommunications Corp., and North American Telephone Network, LLC (Waiver Petition). On January 19, 2000, IECOM filed a Supplemental and Amended Petition for Waiver, to include the customer base assets of NOSVA Limited Partnership in the pending waiver request. IECOM
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000986.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On March 14, 2000, Access Point, Inc. filed a Petition for Waiver of Commission Rules relating to its acquisition of selected customers of Efficy Group, Inc. (Waiver Petition). Access Point supplemented its Waiver Petition with a letter on March 31, 2000. See n. 15, infra. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001097.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 5, 2000, Tech Valley and GFC filed a Petition for Waiver of Commission Rules relating to Tech Valley's acquisition of the customer base of GFC (Waiver Petition). Tech Valley supplemented the Waiver Petition with letters dated April 18, 2000 and April 26, 2000. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001113.doc
  • either: (1) obtaining the subscriber's written authorization; (2) obtaining the subscriber's electronic authorization by having the subscriber call a toll-free number from the telephone number on which the preferred carrier freeze is to be imposed; or (3) utilizing an independent third party to verify the subscriber's oral authorization to submit the preferred carrier freeze. GTE seeks a waiver of section 64.1190 of our rules to allow it to lift the preferred carrier freezes of GTE-LD's affected customers and designate Sprint as their preferred long distance carrier without the customers' express authorization. The Common Carrier Bureau (Bureau) previously granted a waiver of the carrier change authorization and verification rules to Sprint to facilitate the transfer of certain GTE-LD customers, who did not
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001114.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 17, 2000, Touch America and Qwest filed a Petition for Waiver (Waiver Petition). On April 12, 2000, Touch America and Qwest filed a Supplement to their Waiver Petition (Supplemental Waiver Petition), which replaced the original Waiver Petition and included two attachments. On May 3, 2000, Touch America filed a Second Supplement to its Waiver Petition (Second Supplement) that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001160.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 17, 2000, PNG and America One filed a Petition for Waiver (Waiver Petition). On May 3, 2000, PNG and America One filed a Joint Supplement to their Waiver Petition, which included two exhibits. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001402.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 19, 2000, CenturyTel filed a Petition for Waiver of Commission Rules relating to CenturyTel's acquisition of the local and intraLATA toll customer bases of GTE Arkansas Incorporated, GTE Midwest Incorporated, and GTE Southwest Incorporated (collectively, ``GTE'') (Waiver Petition). On June 5, 2000, CenturyTel supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C,
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001426.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 11, 2000, MCI WorldCom, on behalf of its wholly-owned subsidiary, TTI National, filed a Petition for Expedited Waiver of Commission Rules relating to TTI National's acquisition of the customer bases of National Tele-Communications, Parcel Consultants, Inc. Minimum Rate Pricing, Inc., and Discount Call Rating, Inc. (collectively, ``MRP'') (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001427.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 19, 2000, Talk.com filed a Petition for Expedited Waiver of Commission Rules relating to Talk.com's acquisition of the customer base of Net2000 Communications, Inc. (Net2000) (Waiver Petition). On May 15, 2000, Talk.com supplemented the Waiver Petition with a revised Attachment B to the Waiver Petition and a commitment to resolve outstanding complaints against Net2000 (Supplement). 47 U.S.C. §
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001509.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 14, 2000, TXU Communications filed a Request for Expedited Waiver of Commission Rules relating to TXU Communications' acquisition of the customer base of Network Operator Services Inc. dba Network Long Distance (Network Long Distance) (Waiver Petition). TXU Communications supplemented the Waiver Petition and its Attachments A and B with amended versions of Attachment B on June 6 and
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001583.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 14, 2000, Citizens filed a Petition for Waiver of Commission Rules relating to Citizen's acquisition of the local and intraLATA toll customer bases of GTE California Incorporated, GTE West Coast Incorporated, GTE North Incorporated, GTE South Incorporated, Contel of Minnesota, Inc., and GTE Midwest Incorporated (collectively, ``GTE'') (Waiver Petition). On May 26, 2000, Citizens supplemented the Waiver Petition
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001584.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 7, 2000, Citizens and U S WEST filed a Joint Petition for Waiver of Commission Rules relating to Citizens' acquisition of the local and intraLATA toll customer bases of U S WEST (Waiver Petition). On July 6, 2000, Citizens and U S WEST supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A and B)
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001677.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, CenturyTel filed a Petition for Waiver of Commission Rules relating to CenturyTel's acquisition of the local and intraLATA toll customer bases of GTE North Inc. (GTE) (Waiver Petition). On June 14, 2000, CenturyTel supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C. § 258. The
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001678.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, Spectra filed a Petition for Waiver of Commission Rules relating to Spectra's acquisition of the local and intraLATA toll customer bases of GTE Midwest, Inc. (GTE) (Waiver Petition). On June 14, 2000, Spectra supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C. § 258. The
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001679.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, Telephone USA filed a Petition for Waiver of Commission Rules relating to Telephone USA's acquisition of the local and intraLATA toll customer bases of GTE North Inc. (GTE) (Waiver Petition). On June 14, 2000, Telephone USA supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001690.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 24, 2000, U S WEST and Rye filed a Joint Petition for Waiver of Commission Rules relating to U S WEST's transfer to Rye of approximately 94 access lines in Pueblo, Colorado (Waiver Petition). On May 17, 2000, U S WEST and Rye supplemented the Waiver Petition (Supplement I) and supplied additional information relating to the transaction, a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001772.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 10, 2000, Stratos filed a Petition for Expedited Waiver of Commission's Rules relating to Stratos' acquisition of the customer base of Rig Telephone, Inc. (Datacom) (Waiver Petition) and supplied copies of customer notification letters (Exhibits A & B). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001903.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 15, 2000, PNG filed a Request for Expedited Waiver of Commission's Rules relating to PNG's acquisition of a portion of the customer base of Broadwing Communications (Broadwing) (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001986.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 3, ACS and LDX filed a Joint Petition for Limited Waiver of Commission's Rules relating to LDX's acquisition of the interexchange customer base of ACS (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002000.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 12, 2000, Jordan filed a Petition for Waiver of Commission Rules relating to Jordan's purchase from Alpine Communications, L.C. (Alpine) of a single exchange located in Moorhead, Iowa (Waiver Petition). On July 17, 2000, Jordan supplemented the Waiver Petition (Supplement I) and supplied drafts of customer notification letters (Attachments A and B). On August 15, 2000, Jordan supplemented
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002001.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. FCA was formerly known as Frontier Long Distance America, Inc. On June 19, 2000, FCA filed a Petition for Waiver of Sections 64.100-64.1190 of the Commission's Rules and Request for Expedited Treatment relating to FCA's acquisition of a portion of the interexchange customer base of GCTI (Waiver Petition). On August 18, 2000, GCTI joined FCA in filing a supplement to
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002012.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 7, 2000, Zone filed an Emergency Petition for Waiver relating to Zone's acquisition of the interLATA subscriber base of The Furst Group, Inc. (TFG) (Waiver Petition). On August 9, 2000, Zone filed a Supplement to its Waiver Petition, which included a draft of its post-transfer customer notification letter (Supplement). 47 U.S.C. § 258. The Commission's rules and orders
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002063.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 4, 2000, IEComm filed a Joint Petition for Limited Waiver of Commission's Rules relating to IEComm's acquisition of the interexchange customer base of True America Communications, Inc. (True America) (Waiver Petition). On August 31, 2000, IEComm filed a Revised Supplemental Petition for Waiver (Supplement) that amended its Waiver Petition and included drafts of two customer notification letters. 47
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002081.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 17, 2000, Broadwing Local filed a Petition for Waiver of the Commission's rules relating to Broadwing Local's acquisition of the local exchange customer base of Cincinnati Bell Long Distance Inc. (CBLD) (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002082.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 25, 2000, Qwest and Sully Buttes filed a Joint Petition for Waiver of the Commission's carrier change rules relating to Qwest's transfer to Sully Buttes of approximately 2,400 access lines from the South Dakota exchange of Sisseton (Waiver Petition). On September 6, 2000, Qwest supplemented the Waiver Petition (Supplement) with a copy of its pre-transfer customer notification letter
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002093.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 27, 2000, INET filed a Petition for Waiver of Commission Rules relating to INET's acquisition of the customer base of Group Long Distance, Inc. (GLD) (Waiver Petition). On September 7, 2000, INET filed a Supplemental Petition for Waiver (Supplement), which included drafts of two customer notification letters. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002151.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 21, 2000, McLeodUSA filed an Emergency Petition for Waiver of the Commission's Rules relating to McLeodUSA's transfer of customers presubscribed to certain affiliated carriers (Waiver Petition). The affected McLeodUSA affiliates are Access Communications, Inc., BRE Communications, LLC, Consolidated Communications Operator Services Inc., Dakota Telecom, Inc., McLeodUSA Communications of Wisconsin, Inc., OneStop Telecommunications, Inc., Ovation Communications International, Inc., Ovation
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002163.doc
  • with the following text: `` * * *.'' 4. In Appendix A, on page 58, the text of subsection (5) of Section 64.1130(e) is revised to read as follows: ``That the subscriber may consult with the carrier as to whether a fee will apply to the change in the subscriber's preferred carrier.'' 5. In Appendix A, on page 60, Section 64.1190(d)(1)(i) is inserted along with the following text: `` * * *.'' 6. In Appendix A, on page 60, Section 64.1190(d)(1)(ii) is inserted along with the following text: ``A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for changing
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002445.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 8, 2000, OnePoint Communications Corp. (OnePoint), a subsidiary of Ventures in Communications II, L.L.C., joined Talk.Com, Inc. and Talk.Com Holding Corporation, d/b/a The Phone Company (collectively, Talk.Com) in filing a Joint Petition for Waiver (Waiver Petition) relating to Talk.Com's acquisition of the long distance subscriber base of OnePoint. On October 25, 2000, the Petitioners filed a Supplement to
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.txt
  • the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). 5. Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * (i) * * * (ii) A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000303.doc http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000303.html
  • the Matter of MCI/WorldCom and Sprint (CC Docket No. 99-333). Comments - Murchison Tabernacle C.M.E. Church, WomanSpirit, Inc. In the Matter of Written Ex Parte Communication in ET Docket No. 98-206. Comments - SkyBridge, L.L.C. In the Matter of ONE CALL COMMUNICATIONS, INC. d/b/a OPTICOM Petition for Waiver of PIC Change Authorization and Verification Requirements, 47 C.F.R. Sections 64.1100 - 64.1190 (CC Docket No. 94-129). Petition for Emergency Waiver and Request for Expedited Treatment - One Call Communications, Inc. d/b/a Opticom. In the Matter of Creation of Low Power Radio Service (MM Docket No. 99-25/RM 9208/RM 9242). Petition for Reconsideration - Colorado Christian University. February 29 In the Matter of Various Subsidiaries and Affiliates of GEOTEK Communications, Inc. Debtor-in-Possession and Wilmington
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl990813.html http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl990813.wp
  • Apartment and Office Building Association of Metropolitian Washington, August 11 In the Matter of Creation of a Low Power Radio Service (MM Docket No. 99-25/RM 9208/RM 9242). Petition for Extension of Time to File Reply Comments - Greater Media, Inc. In the Matter of ALLTEL Communications, Inc. Request for Limited Waiver of the Carrier Change Provisions in Sections 64.1100 - 64.1190 of the Commission's Rules (CC Docket No. 94-129). Petition for Waiver - ALLTEL Communications, Inc. In the Matter of Amendment of Section 73.202(b), Table of Allotments, FM Broadcast Stations (Graham, Texas)(MM Docket No. 99-233/RM 9662). Comments - Graham Tollway Broadcasting Company. In the Matter of Reading Broadcasting, Inc. For Renewal License of Station WTVE(TV), Channel 51 Reading, Pennsylvania and Adams
• http://www.fcc.gov/Bureaus/Wireless/Public_Notices/2000/da001113.doc http://www.fcc.gov/Bureaus/Wireless/Public_Notices/2000/da001113.txt
  • either: (1) obtaining the subscriber's written authorization; (2) obtaining the subscriber's electronic authorization by having the subscriber call a toll-free number from the telephone number on which the preferred carrier freeze is to be imposed; or (3) utilizing an independent third party to verify the subscriber's oral authorization to submit the preferred carrier freeze. GTE seeks a waiver of section 64.1190 of our rules to allow it to lift the preferred carrier freezes of GTE-LD's affected customers and designate Sprint as their preferred long distance carrier without the customers' express authorization. The Common Carrier Bureau (Bureau) previously granted a waiver of the carrier change authorization and verification rules to Sprint to facilitate the transfer of certain GTE-LD customers, who did not
• http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.pdf
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253018, filed October 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.pdf
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneTouch IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272291, filed April 2,, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.doc http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.pdf
  • occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295409, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/slamming/part64.pdf
  • state entity with the state- designated authority to resolve the complaints of such state's residents arising out of an allegation that an un- authorized change of a telecommuni- cation service provider has occurred that has elected, in accordance with the requirements of §64.1110(a), to ad- minister the Federal Communications Commission's slamming rules and rem- edies, as enumerated in §§64.1100 through 64.1190. VerDate 0ct<09>2002 01:11 Oct 24, 2002Jkt 197190PO 00000Frm 00267Fmt 8010Sfmt 8010Y:\SGML\197190T.XXX197190T 268 47 CFR Ch. I (10­1­02 Edition) §64.1110 (g) The term relevant governmental agency shall be the state commission if the complainant files a complaint with the state commission or if the com- plaint is forwarded to the state com- mission by the Federal Communica- tions Commission, and the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2428A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 30, 2000, 21st Century Telecom of Illinois, Inc., OnePoint Communications Corp., and OnePoint Communications-Illinois, L.L.C. filed a Petition for Waiver of the Commission's Rules relating to 21st Century Telecom's acquisition of the customer base of OnePoint Communications-Illinois, L.L.C. (Waiver Petition). On October 17, 2000, 21st Century Telecom filed a Petition for Waiver Supplement (Supplement), which provides, among other
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2430A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 27, 2000, Time Warner filed an Emergency Petition for Limited Waiver (Waiver Petition) relating to Time Warner's acquisition of certain customers from GST Telecommunications, Inc. and the following affiliated companies: GST Action Telecom, Inc., GST Call America, Inc., GST Net, Inc., ICON Communications Corp., International Telemanagement Group, Inc. d/b/a Call America, NACT Telecommunications, Inc., Totalnet Communications, Inc., GST
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2492A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 28, 2000, First Communications filed a Petition for Waiver (Waiver Petition) relating to First Communications' acquisition of the customer base of ITS Billing, Inc. (ITS). On October 26, 2000, First Communications filed a letter supplementing its Waiver Petition (Supplement), which provides, among other things, further support for First Communications' petition for waiver and requests expedited treatment of the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2641A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On October 6, 2000, McLeodUSA filed a Petition relating to its acquisition of the customer bases of CapRock Telecommunications Corp. and IWL Communications, Inc. (Waiver Petition). On November 21, 2000, McLeodUSA filed a supplement to its Waiver Petition (Petition Supplement). See CapRock Telecommunications Corp. and IWL Communications, Inc. d/b/a CapRock Services Corp. Seek FCC Consent to Transfer Control to McLeodUSA
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2735A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 19, 2000, United-KUC filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer of local customers presently served by GTE Alaska and Alaska Telephone Exchange Acquisition Corporation (ATEAC) to United-KUC. On December 1, 2000, United-KUC supplemented the Waiver Petition (Supplement) with a copy of its post-transfer customer notification letter (Attachment). 47 U.S.C. §
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2789A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On October 16, 2000, Worldcom filed a Petition for Expedited Waiver on behalf of MCI WorldCom Communications, Inc. (MCI WorldCom), a wholly owned subsidiary of Worldcom, relating to MCI WorldCom's acquisition of the customer base of Touch 1 Long Distance, Inc. (Waiver Petition). Touch 1 Long Distance, Inc. is also a wholly owned subsidiary of Worldcom. On October 17, 2000,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2816A1.txt
  • Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 2 47 C.F.R. §§ 64.1100 - 64.1190. Federal Communications Commission DA 00-2816 2 d/b/a Verizon Enterprise Solutions (VES) (collectively, Petitioners), a limited waiver of the authorization and verification requirements of the Commission's rules and Carrier Change Orders.3 We grant this limited waiver to the extent necessary to enable Petitioners to become the preferred carrier of certain consumers currently presubscribed to VSS, VHI, and VES, without first obtaining
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2827A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 17, 2000, Primus Telecommunications, Inc. filed a Petition for Waiver (Waiver Petition) relating to its acquisition of the customer base of Network International, L.C. (Network International). On December 8, 2000, Primus supplemented its Waiver Petition (Supplement) with additional information in support of its request for waiver of the Commission's authorization and verification rules. 47 U.S.C. § 258. The
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2839A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 27, 2000, PaeTec filed a Petition for Waiver (Waiver Petition) relating to PaeTec's transfer of the customer base of its affiliate, East Florida Communications, Inc. (East Florida), to PaeTec. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2867A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 30, 2000, AT&T Corporation filed a Petition for Expedited Waiver relating to AT&T's acquisition of the customer base of Alliance Group Services (Waiver Petition). On December 14, 2000, AT&T filed a Supplement to the Waiver Petition (Supplement), which includes, among other things, a revised customer notification letter. On December 19, 2000, AT&T filed a Second Supplement to the
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-00-2892A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On November 9, 2000, Qwest and the Acquiring Companies filed a Joint Petition for Waiver of the Commission's carrier change rules relating to the transfer from Qwest to the Acquiring Companies of the local subscriber base for 12 exchanges in Utah, totaling approximately 35,600 access lines (Waiver Petition). On December 21, 2000, Qwest supplemented the Waiver Petition (Supplement) with a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1045A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 22, 2001, ComTech 21, LLC filed a Petition for Waiver of the Commission's carrier change rules to enable ComTech to acquire the NXLD customer base. (Waiver Petition.) On April 20, 2001, ComTech supplemented its Waiver Petition with additional information regarding the handling of complaints of former NXLD customers. (Supplement). 47 U.S.C. § 258. The Commission's rules and orders
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1046A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 16, 2001, Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications a/k/a MetTel filed an Emergency Petition for Limited Waiver of the Commission's carrier change rules to permit it to acquire a portion of the North American Telecommunications Corporation customer base. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1113A1.txt
  • of the Federal Communications Commission's (Commission) rules, 47 C.F.R. § 63.71, to discontinue CBLD's resale and facilities-based interstate domestic long distance services. The application indicates that CBLD's long distance subscribers have been transferred to an affiliate of CBLD, Broadwing Telecommunications Inc. (Broadwing), pursuant to a waiver permitting the transfer without first obtaining subscribers' authorization and verification under sections 64.1100 through 64.1190 of the Commission's rules. As required by that waiver order, Broadwing notified CBLD customers that they would be transferred to Broadwing automatically unless they chose another long distance carrier. Customers were also informed that they would receive service at the same rates provided by CBLD. In accordance with section 63.71(c) of the Commission's rules, the application will be deemed to
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1132A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 26, 2001, Choice One Communications of New York, Inc. filed an Emergency Petition for Expedited Waiver of the Commission's carrier change rules to enable Choice One to acquire certain business customers of CTSI, Inc. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1431A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 22, 2001, Pacific Lightnet, Inc. filed a Petition for Waiver of the Commission's carrier change rules to enable Pacific Lightnet to acquire certain customers of GST Hawaii, Inc. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1450A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 6, 2001, SWBT, Inc. filed an Emergency Petition for Waiver of the Commission's carrier change rules to enable SWBT to acquire certain customers of Optel. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1662A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Winnie Murry against Qwest Communications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Winnie Murry, Informal Complaint No. IC-01-S47497 (March 9, 2001) (Winnie Murry Complaint) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1663A1.txt
  • the complaint filed by Euzay B. Rogers, Jr. against Talk.com Holding Corp. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Euzay B. Rogers, Jr. Informal Complaint No. IC-01-S42726 (January 29, 2001) (Euzay B. Rogers Complaint) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1664A1.txt
  • U.S.C. § 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Charles Kostmayer against Worldcom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1665A1.txt
  • charges paid by the subscriber) along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1666A1.txt
  • 0.361, 1.719, the complaint filed by Offices Unlimited International of Rockaway against Qwest Communications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Offices Unlimited International of Rockaway, Informal Complaint No. IC-01-S47439 (February 27, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1667A1.txt
  • § 258, and sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Deborah Haverty against Business Options IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1668A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Andres Hark against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Andres Hark, Informal Complaint No. IC-S52010 (filed May 11, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1888A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER n NAME OF COMPLAINANT DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC 01-S48388 IC 01-S48102 IC 01-S49703 Barry Friedman Ned Wharton Shinichi Takenouchi 4/17/01 3/20/01 4/17/01 7/10/01 5/2/01 6/8/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1889A1.txt
  • K. Beattie February 21, 2001 April 12, 2001 IC 01-S47502 Cressie M. Veal March 26, 2001 April 25, 2001 IC 01-S48221 Elvina L. Woodard April 10, 2001 May 21, 2001 IC 01-S48222 Mildred L. Saunders March 29, 2001 May 14, 2001 IC 01-S48225 Catherine Blaney March 14, 2001 May 8, 2001 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-1891A1.txt
  • Consumer Information Bureau APPENDIX A IC NUMBER NAME OF DATE OF DATE OF COMPLAINANT COMPLAINT CARRIER RESPONSE IC No. 01-S47282 Karen Berg-Raftakis March 12, 2001 April 30, 2001 IC No. 01-S48579 Harriet Magid February 26, 2001 June 5, 2001 IC No. 01-S50996 Shawn C. Ailes April 3, 2001 June 5, 2001 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2256A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47451 01-S52108 01-S54082 01-S54321 01-S54330 01-S55037 3/12/01 4/24/01 5/14/01 4/23/01 6/1/01 5/24/01 6/25/01 7/23/01 7/23/01 7/23/01 7/30/01 8/6/01 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2346A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S50270 April 20, 2001 May 24, 2001 01-S52086 May 15, 2001 June 6, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2347A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S54950 June 11, 2001 July 26, 2001 01-S55591 May 11, 2001 August 2, 2001 01-S55990 June 19, 2001 August 2, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2348A1.txt
  • 27, 2001 June 25, 2001 01-S52015 April 19, 2001 July 2, 2001 01-S53879 March 9, 2001 July 17, 2001 01-S55018 May 17, 2001 July 10, 2001 01-S55432 June 13, 2001 July 24, 2001 01-S55444 June 13, 2001 August 8, 2001 01-S56694 May 11, 2001 August 20, 2001 See Appendix A. Formerly Talk.Com Holding Corp. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2370A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against QuantumLink IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49205 4/12/01 7/11/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2371A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47551 3/23/01 5/22/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2470A1.txt
  • 21, 2001 IC-01-S56231 June 25, 2001 August 21, 2001 IC-01-S57331 June 13, 2001 September 5, 2001 IC-01-S57839 June 28, 2001 September 5, 2001 IC-01-S58325 July 5, 2001 September 12, 2001 IC-01-S58701 July 9, 2001 September 5, 2001 IC-01-S58751 July 25, 2001 September 12, 2001 IC-01-S60124 August 1, 2001 September 24, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2596A1.txt
  • AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S43279 February 12, 2001 April 3, 2001 01-S48014 March 13, 2001 April 27, 2001 01-S52097 April 24, 2001 June 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2683A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadview IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S54989 6/4/01 7/27/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2684A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S45011 01-S48210 01-S50323 01-S50479 01-S51329 3/2/01 4/11/01 5/3/01 4/4/01 4/17/01 5/2/01 5/16/01 6/15/01 6/18/01 7/9/01 01-S54939 01-S55429 01-S56688 5/15/01 5/27/01 6/25/01 7/26/01 8/3/01 8/22/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2738A1.txt
  • 2001 01-S54253 May 11, 2001 July 27, 2001 01-S55436 May 27, 2001 July 20, 2001 01-S55449 May 29, 2001 July 23, 2001 01-S60207 July 17, 2001 September 19, 2001 01-S60571 July 17, 2001 September 21, 2001 01-S61690 August 13, 2001 ` September 21, 2001 01-S62351 August 20, 2001 October 9, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-275A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On December 7, 2000, RSL COM U.S.A, Inc. filed a Petition for Waiver relating to RSL's acquisition of the customer base of LDM Systems, Inc. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2849A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Eschelon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S60083 (filed August 2, 2001) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2850A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S50982 May 7, 2001 July 19, 2001 01-S55435 June 18, 2001 August 20, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2851A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S50991 (filed April 20, 2001) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-2861A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC-01-S47438 March 2, 2001 May 1, 2001 IC-01-S47445 March 5, 2001 May 3, 2001 IC-01-S58156 July 13, 2001 September 12, 2001 IC-01-S58336 May 2, 2001 September 12, 2001 IC-01-S59616 July 6, 2001 September 25, 2001 IC-01-S62346 August 9, 2001 October 11, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-302A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On December 4, 2000, Mescalero filed a Petition for Expedited Waiver of the Commission's carrier change rules relating to the transfer from Valor Telecommunications of New Mexico, LLC (Valor) to Mescalero of the local subscriber base of an exchange in New Mexico that contains approximately 950 access lines (Waiver Petition). On February 1, 2001, Mescalero supplemented the Waiver Petition (Supplement)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-397A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On January 12, 2001, TruCom and BridgeCom filed a Joint Petition for Waiver relating to BridgeCom's acquisition of TruCom. (Waiver Petition). Waiver Petition at 2. We note that TruCom and BridgeCom have filed a Joint Petition for Transfer of Control as required under Section 214 for their international telecommunications services but have not yet filed a similar petition for their
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-438A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On January 5, 2001, Indiana Bell Telephone Company d/b/a Ameritech Indiana, Pacific Bell Telephone Company, and Southwestern Bell Telephone Company filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer of Verizon's local subscribers in California, Indiana, and Texas to Petitioners' customer bases in those areas. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-450A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On February 5, 2001, Southwestern Bell filed a Petition for Waiver of the Commission's carrier change rules relating to the transfer from Sprint Communications Company (Sprint) to Southwestern Bell of Sprint's residential local resale subscriber base in Texas (Waiver Petition). On February 14, 2001, Southwestern Bell filed a Supplemental Petition for Waiver that provided a replacement for the Exhibit 3
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-755A1.txt
  • (rel. February 22, 2001), will take effect on April 2, 2001. The Commission's slamming rules are designed to improve the carrier change process for consumers and carriers while making it more difficult for unscrupulous carriers to perpetrate slams. The following rule provisions adopted in the Commission's Third Report and Order contained information collections: sections 64.1130(a) through (c), 64.1130(i), 64.1130(j), 64.1180, 64.1190(d) and (e), and 64.1195. A summary of the amended Third Report and Order was published in the Federal Register at 66 FR 12877 (March 1, 2001) and was corrected at 66 FR 16151 (March 23, 2001). The information collections contained in section 64.1195 were approved by the Office of Management and Budget (OMB) on March 1, 2001. OMB No. 3060-0855.
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-802A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 2, 2001, PNG filed a Petition for Waiver relating to PNG's acquisition of the customer bases of U.S. TeleStar Communications Group, Inc. and LDC Consultants, Inc. (Waiver Petition). Because PNG's counsel inadvertently failed to sign the March 2 Waiver Petition, as required by section 1.52 of our rules, 47 C.F.R. § 1.52, PNG refiled the petition with counsel's
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-803A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 13, 2001, Talk.com Inc., Talk.com Holding Corp., Access One Communications Corp., The Other Phone Company, Inc. d/b/a Access One and OmniCall, Inc. filed a Petition for Expedited Waiver of the Commission's carrier change rules relating to the transfer of Access One's customer base to Talk.com Holding. (Waiver Petition.) On March 28, 2001, Petitioners supplemented their Waiver Petition with
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-872A1.txt
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 8, 2001, Gallatin River Communications, LLC, Madison River Long Distance Solutions d/b/a Gallatin River Long Distance, Madison Telephone Company, and Madison Network Systems, Inc. filed a Petition for Waiver of the Commission's carrier change rules to enable the Madison Entities to acquire part of the Gallatin customer base. (Waiver Petition.) 47 U.S.C. § 258. The Commission's rules and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-01-908A1.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 4, 2001, Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications a/k/a MetTel filed an Emergency Petition for Limited Waiver of the Commission's carrier change rules to permit it to acquire a portion of the North American Telecommunications Corporation customer base. (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1000A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48390, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1001A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S52056, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1002A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59606, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1003A1.txt
  • thirty days after the unauthorized change occurred and neither Opex Communications nor Close Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60059 July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1004A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S65605, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1013A1.txt
  • not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S67634 12/28/01 03/21/02 02-S67629 01/28/02 03/21/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1014A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64322, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1015A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62309, July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1081A1.txt
  • first thirty days after the unauthorized change occurred neither NTS/MIDCOM nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56988, filed June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1082A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62367, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1083A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42807, January 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1128A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52069, April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1129A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55451, May 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1130A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55942, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1131A1.txt
  • days after the unauthorized change occurred and neither Verizon and AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61347, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1132A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66125, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1133A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55165, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1139A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01- S60624, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1177A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52063, April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1178A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55036, May 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1179A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S55585, June 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1180A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Communicate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67599, November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1218A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S57181, June 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1219A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65774, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1220A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC 01-S60579 August 23, 2001 September 25, 2001 IC 01-S62802 September 20, 2001 October 30, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1326A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S63693, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1327A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67942, February 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-133A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global Crossing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56457, June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1392A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier 01-S63701 August 27, 2001 April 5, 2002 AT&T Corporation 02-S67602 January 10, 2002 April 4, 2002 Sprint Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1393A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S59590 01-S63491 02-S66703 August 7, 2001 September 4, 2001 November 29, 2001 October 25, 2001 November 26, 2001 March 25, 2002 None Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1394A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, AOL, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53886, April 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1395A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S64694, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1396A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S64339, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1397A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54079, May 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1398A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S61462, August 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1399A1.txt
  • along with copies of any telephone bills issued from BSP to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67920, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1400A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S66352, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1401A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68405, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1421A1.txt
  • and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49704 April 3, 2001 June 1, 2001 01-S47279 March 9, 2001 May 18, 2001 01-S54087 May 22, 2001 July 16, 2001 01-S54089 May 16, 2001 July 16, 2001 01-S59604 July 10, 2001 September 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1450A1.txt
  • of Complaint Date of Carrier Response 01-S48215 3/12/01 5/21/01 01-S49192 4/23/01 6/4/01 01-S55576 8/26/01 8/6/01 01-S58325 7/24/02 9/12/01 01-S60202 7/31/01 9/25/01 01-S62240 7/9/01 10/15/01 01-S62949 8/21/01 10/30/01 01-S64331 7/20/01 11/15/01 01-S64343 9/17/01 11/15/01 01-S64425 8/23/01 11/15/01 01-S64455 9/12/01 11/15/01 01-S65588 10/5/01 12/7/01 01-S65676 8/10/01 12/17/01 01-S66142 11/8/01 12/18/01 01-S66212 10/18/01 3/28/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1451A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S52100 March 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1467A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 01-S55773 June 18, 2001 July 25, 2001 WorldCom, Inc. 01-S56227 May 18, 2001 July 27, 2001 Verizon & AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1492A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 01-S61440 July 17, 2001 September 17, 2001 AT&T Corp. . 02-S67921 January 25, 2002 April 4, 2002 Network One 02-S69339 March 12, 2002 April 22, 2002 Verizonz See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1493A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69363, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1527A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42573, January 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1528A1.txt
  • the first thirty days after the unauthorized change occurred and neither Qwest nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S50263 April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1529A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58173 01-S65343 July 26, 2001 October 3, 2001 September 10, 2001 April 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1581A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S 65406, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1583A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58977, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1584A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S53890 May 21, 2001 July 10, 2001 01-S54375 May 7, 2001 May 16, 2001 02-S67870 January 11, 2002 April 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1585A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60641, July 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1586A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S66211 October 15, 2001 February 19, 2002 02-S67742 January 23, 2002 April 1, 2002 02-S68138 February 26, 2002 April 24, 2002 02-S69365 March 14, 2002 May 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1587A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67596, November 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1596A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Allegiance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55456, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1597A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59599, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1600A1.txt
  • 2001 April 1, 2002 02-S68033 January 3, 2002 April 12, 2002 02-S68128 February 26, 2002 April 16, 2002 02-S69390 March 7, 2002 April 30, 2002 02-S71610 April 11, 2002 May 17, 2002 02-S72472 April 12, 2002 June 11, 2002 See Appendix A. Complaints 01-S66309 and 01-S66597 are duplicate cases of 02-S67583 and 02-S67830, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1601A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S43415 February 14, 2001 April 17, 2001 02-S70656 March 13, 2002 May 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1602A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66063, filed October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1603A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S64385 August 24, 2001 November 21, 2001 01-S64737 September 13, 2001 November 17, 2001 02-S67643 January 9, 2002 March 21, 2002 02-S67651 January 22, 2002 March 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1604A1.txt
  • NUMBER RESPONSE 01-S53885 April 30, 2001 July 9, 2001 01-S62937 August 2, 2001 October 30, 2001 01-S64335 September 11, 2001 November 13, 2001 02-S68486 February 15, 2002 May 2, 2002 02-S69391 March 4, 2002 May 6, 2002 02-S69398 February 28, 2002 May 6, 2002 02-S71403 March 14, 2002 June 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1605A1.txt
  • order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S66062 October 1, 2001 December 28, 2001 02-S67835 January 7, 2002 April 8, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1631A1.txt
  • first thirty days after the unauthorized change occurred and neither authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66748, December 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1632A1.txt
  • CARRIER 01-S57429 May 7, 2001 September 11, 2001 The Phone Company 01-S59582 June 11, 2001 September 20, 2001 AT&T 01-S64328 August 9, 2001 November 7, 2001 WorldCom 01-S64456 September 17, 2001 November 21, 2001 Verizon 01-S64528 September 4, 2001 November 9, 2001 AT&T 01-S66090 October 9, 2001 February 19, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1633A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55599, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1634A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62277, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1635A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54322, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1636A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67947, January 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1637A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56379, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1638A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S69334, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1639A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64337, September 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1640A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57835, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1641A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58988, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1642A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64363, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1660A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52485, filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1661A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59628, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1662A1.txt
  • against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61040 June 25, 2001 September 24, 2001 01-S65341 September 24, 2001 November 19, 2001 02-S66811 December 11, 2001 February 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1663A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S69161, filed January 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1684A1.txt
  • CARRIER RESPONSE 01-S49187 April 20, 2001 June 4, 2001 01-S52005 May 4, 2001 June 26, 2001 01-S55931 May 16, 2001 August 3, 2001 01-S55448 May 29, 2001 August 2, 2001 01-S61444 August 13, 2001 October 1, 2001 01-S62250 July 31, 2001 October 15, 2001 01-S64395 September 18, 2001 November 15, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1685A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62986, August 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1686A1.txt
  • 20, 2001 IC 01-S63062 August 22, 2001 December 7, 2001 IC 01-S66206 October 15, 2001 March 28, 2002 IC 01-S67547 August 6, 2001 October 30, 2001 IC 02-S67760 August 4, 2001 December 7, 2001 IC 02-S67764 September 5, 2001 October 30, 2001 IC 02-S67778 October 26, 2001 November 30, 2001 ` See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1715A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55768, May 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1716A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64735, September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1717A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S54600 May 31, 2001 August 6, 2001 01-S55458 May 31, 2001 August 7, 2001 01-S60556 July 5, 2001 September 24, 2001 01-S63050 September 7, 2001 November 26, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1718A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48396, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1719A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57805, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1737A1.txt
  • the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 02-S64692, October 1, 2001, No. IC 01-S63470 is a duplicate case. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1738A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S65969 September 10, 2001 December 28, 2001 02-S66690 November 28, 2001 March 5, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1739A1.txt
  • 7, 2002 02-S67923 February 22, 2002 April 16, 2002 02-S67933 February 18, 2002 April 8, 2002 02-S67984 February 11, 2002 April 12, 2002 02-S70582 January 18, 2002 May 20, 2002 02-S70643 March 11, 2002 May 23, 2002 02-S71606 March 29, 2002 June 6, 2002 02-S72469 April 17, 2002 June 6, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1742A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT CARRIER RESPONSE 01-S60989 July 27, 2001 September 18, 2001 02-S70524 March 18, 2002 May 3, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1797A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S59607 August 23, 2001 September 4, 2001 AT&T 02-S68055 March 15, 2002 April 15, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1798A1.txt
  • during the first thirty days after the unauthorized change occurred and IEcom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59627, filed July 2, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1799A1.txt
  • after the unauthorized change occurred and neither AT&T Corporation nor Mpower Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59589, filed July 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1800A1.txt
  • after the unauthorized change occurred and neither Sprint Communications Company nor Consolidated Billing Provider may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66051, September 26, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1801A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66052, September 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1802A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 02-S68006 March 15, 2002 April 18, 2002 AT&T 02-S70447 April 19, 2002 May 10, 2002 ACC Business See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1803A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S64398, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1804A1.txt
  • thirty days after the unauthorized change occurred and neither (authorized carrier) nor (company) may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S61123, filed July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1808A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S47585 3/14/01 5/14/01 01-S50981 4/11/01 6/19/01 01-S55446 6/12/01 8/6/01 01-S59591 7/2/01 10/1/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1819A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61401, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1820A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S49695 01-S53884 April 20, 2001 May 18, 2001 July 10, 2002 July 10, 2002 WorldCom, Inc. Touch America, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1821A1.txt
  • COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Number Date of Complaint Date of Carrier Response Authorized Carrier(s) 02-S66762 December 26, 2001 March 21, 2002 Verizon 02-S69344 March 11, 2002 April 22, 2002 AT&T Corp. 02-S70227 March 18, 2002 May 8, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1822A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68429, February 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1823A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S50974, April 4, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1824A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61062, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1825A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64406, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1838A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63682, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1839A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66201, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1840A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67987, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1841A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47664, April 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1842A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66344, November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1843A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64342, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1851A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell, AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63456, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1902A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66093, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1903A1.txt
  • after the unauthorized change occurred and neither Ameritech Wisconsin nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S59585, filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1904A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64491 October 18, 2001 January 22, 2002 AT&T 02-S66718 February 22, 2002 March 14, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1905A1.txt
  • days after the unauthorized change occurred and neither AT&T Corporation nor Summit Telco, L.L.C. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59623, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1906A1.txt
  • Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S62271 September 6, 2001 October 9, 2001 Southwestern Bell 01-S66050 December 14, 2001 February 21, 2002 Worldcom 02-S68048 March 29, 2002 May 20, 2002 Cable & Wireless 02-S70404 April 19, 2002 June 10, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1907A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Z-Tel communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S64304, filed July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-1908A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S66022, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2042A1.txt
  • 28, 2001 01-S66334 December 21, 2001 January 9, 2002 02-S67313 February 22, 2002 March 12, 2002 02-S67659 February 22, 2002 March 11, 2002 02-S68412 March 22, 2002 April 3, 2002 02-S70277 April 19, 2002 May 23, 2002 02-S70470 April 19, 2002 May 20, 2002 See Appendix A, No. 02-S67659 is a duplicate of 01-S65337. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2043A1.txt
  • Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S65271 October 26, 2001 November 26, 2001 Sprint 02-S71979 May 10, 2002 May 30, 2002 Lifeline 02-S71985 May 10, 2002 May 28, 2002 02-S73318 May 24, 2002 June 21, 2002 The Phone Co. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2044A1.txt
  • days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48223, filed April 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2045A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64704 October 11, 2001 November 5, 2001 Ameritech 02-S70572 April 19, 2002 May 6, 2002 Ameritech See Appendix A 01-S26107 is a duplicate case of 01-S64704. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2048A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56739, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2069A1.txt
  • July 10, 2001 July 2, 2001 July 27, 2001 June 21, 2001 September 24, 2001 August 5, 2001 September 10, 2001 November 5, 2001 September 20, 2001 February 12, 2002 01-S65385 September 14, 2001 December 4, 2001 01-S66057 02-S68447 October 9, 2001 January 20, 2002 December 26, 2001 April 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2086A1.txt
  • APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S65113 October 26, 2001 November 29, 2001 Worldcom 01-S66020 December 14, 2001 January 9, 2002 Global Crossing 02-S71613 March 4, 2002 May 30, 2002 Verizon See Appendix A, 02-S67082 is a duplicate of 01-S66020 and 02-S72026 is a duplicate of 02-S71613. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2182A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Vox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54595, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2183A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66087 02-S70247 October 5, 2001 March 27, 2002 January 30, 2002 May 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2184A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64667, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2185A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63445, August 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2186A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62925, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2187A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62248, July 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2188A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58220, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2189A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64380, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2190A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55433, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2191A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65603, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2192A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64423, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2194A1.txt
  • Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54340 June 5, 2001 July 16, 2001 Worldcom 01-S55164 April 23, 2001 July 2, 2001 Global Communications 02-S67822 January 15, 2002 April 8, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2195A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Bureau Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 01-S65661 October 1, 2001 December 20, 2001 Co Vista Communications 01-S66335 November 26, 2001 January 29, 2002 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2196A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66502, filed November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2197A1.txt
  • along with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No.01-S42754, December 21, 2000. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2198A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54331, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2209A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66222, November 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2210A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60078, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2327A1.txt
  • along with copies of any telephone bills issued from Qwest to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47832, April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2328A1.txt
  • along with copies of any telephone bills issued from Alliance to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54954, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2329A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S66056 01-S66073 01-S66076 01-S66198 October 15, 2001 September 25, 2001 January 8, 2002 October 22, 2001 January 4, 2002 May 10, 2002 April 19, 2002 March 15, 2002 WorldCom WorldCom AT&T Corp. Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2330A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66301, November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2359A1.txt
  • thirty days after the unauthorized change occurred and neither their authorized carrier nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60582, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2360A1.txt
  • the first thirty days after the unauthorized change occurred and neither Global nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66306, October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2362A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60229, May 15, 2001 is a duplicate of 01-S52016. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2369A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE IC-01-S58235 July 24, 2001 March 15, 2002 IC 01-S62359 August 28, 2001 March 15, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2370A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Comcast Notice of Informal Complaint No. IC 01-S66390, December 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2371A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52033, May 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2372A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55453, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2373A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67101, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2376A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73528, April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2377A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64315, November 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2378A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72012, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2379A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60078, July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2526A1.txt
  • along with copies of any telephone bills issued from RCN to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53944, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2527A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54317, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2528A1.txt
  • the first thirty days after the unauthorized change occurred and neither Primus nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65403, October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2627A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S79054 July 16, 2002 September 9, 2002 02-S79067 July 8, 2002 September 9, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2628A1.txt
  • thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79500, July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2629A1.txt
  • & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S77153 May 9, 2002 August 10, 2002 02-S77157 April 11, 2002 August 10, 2002 02-S77362 June 12, 2002 August 15, 2002 02-S77436 May 23, 2002 August 10, 2002 02-S77445 May 30, 2002 August 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2630A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S77069 May 15, 2002 September 16, 2002 02-S77357 June 3, 2002 September 12, 2002 02-S77639 June 12, 2002 September 16, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2636A1.txt
  • the first thirty days after the unauthorized change occurred and neither Expanets nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70220, March 14, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2637A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71583 02-S73548 02-S73550 April 4, 2002 February 26, 2002 April 11, 2002 Septemeber 25, 2002 July 8, 2002 July 8, 2002 AT&T Corp. WorldCom Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2638A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69350 March 14, 2002 May 14, 2002 AT&T Corp. 02-S76427 March 4, 2002 July 18, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2639A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Sonix nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49696, March 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2640A1.txt
  • the first thirty days after the unauthorized change occurred and neither 011 nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70521, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2641A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69271 02-S71690 March 6, 2002 April 9, 2002 August 12, 2002 July 2, 2002 Network One Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2642A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69148 02-S69356 March 15, 2002 March 14, 2002 May 17, 2002 August 19, 2002 Sprint Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2643A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71585, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2644A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77367, April 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2645A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67828, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2646A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor C&W may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68415, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2647A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73259, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2648A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55972 01-S57782 May 24, 2001 July 17, 2001 July 30, 2001 September 5, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2649A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73702, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2650A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68014, January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2651A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64329, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2652A1.txt
  • the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55428, May 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2653A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62284, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2654A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60275, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2655A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64332, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2656A1.txt
  • thirty days after the unauthorized change occurred and neither authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79500, July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2657A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59625, June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2658A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62232, May 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2659A1.txt
  • days after the unauthorized change occurred and neither Sprint nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77084, May 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2660A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Federal Communications Commission DA 02-2660 APPENDIX A Informal Date of Date of Name of Complaint Complaint Carrier Response Authorized Carrier Number 01-S63560 09/04/01 08/15/02 AT&T 02-S76095 06/03/02 07/15/02 Alltel 02-S79109 07/10/02 09/09/02 Molalla Comm. 02-S79382 07/22/02 09/09/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2661A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49196 April 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2662A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66208, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2677A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67631, January 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2678A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T, Verizon WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72423, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2679A1.txt
  • days after the unauthorized change occurred and neither Sprint, Sprint LP, nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50987, April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2680A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, Globalcom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S75350, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2681A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67623, January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2682A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72041, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2683A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66218, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2684A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S54480 May 8, 2001 September 3, 2002 AT&T 01-S66127 October 10, 2001 September 3, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2685A1.txt
  • thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68016, December 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2686A1.txt
  • thirty days after the unauthorized change occurred and neither Global Crossing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63258, September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2687A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66756, January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2688A1.txt
  • Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69448 March 12, 2002 June 14, 2002 AT&T 02-S70726 March 14, 2002 May 23, 2002 Ameritech and Unitel Communications 02-S72013 March 26, 2002 June 11, 2002 Eastern Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2689A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60761, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2698A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S69663, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2699A1.txt
  • COMPLAINT CARRIER CARRIERS NUMBER RESPONSE 02-S68132 February 25, 2002 April 11, 2002 Broadwing 02-S68629 February 27, 2002 May 16, 2002 Sprint 02-S69401 March 6, 2002 May 2, 2002 MCI 02-S72475 April 12, 2002 June 17, 2002 Verizon 02-S72813 April 24, 2002 June 24, 2002 Isterra See Appendix A, 02-S72309 is a duplicate of 02-S68629.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2700A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66300, filed October 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2701A1.txt
  • after the unauthorized change occurred and neither Verizon Long Distance and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67655, filed January 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2702A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S64720 September 24, 2001 December 6, 2001 Qwest 02-S71978 March 12, 2002 May 31, 2002 02-S72037 April 11, 2002 June 3, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2703A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S72419 April 16, 2002 July 1, 2002 Sprint 02-S72819 March 15, 2002 July 1, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2704A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S67593, filed December 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2705A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71999, filed February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2706A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71092, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2707A1.txt
  • CARRIER RESPONSE 01-S64362 September 14, 2001 November 7, 2001 01-S66123 October 9, 2001 December 17, 2001 01-S66387 November 19, 2001 January 23, 2002 02-S69163 January 3, 2002 April 11, 2002 02-S69230 February 19, 2002 April 18, 2002 02-S71652 February 21, 2002 June 7, 2002 02-S71987 April 8, 2002 June 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2708A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77170, filed May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2709A1.txt
  • days after the unauthorized change occurred and neither AT&T Corporation and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S59617, filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2710A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S60204, filed July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2711A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S53945, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2712A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech and Z-Tel Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66074, filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2713A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Axces, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S61115, filed July 9, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2714A1.txt
  • 1.719, the complaints filed by Complainants against Communicate Technological Systems ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64702 September 5, 2001 January 16, 2002 02-S67656 January 8, 2002 April 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2715A1.txt
  • days after the unauthorized change occurred and neither Eastern Telecommunications nor Adelphia Business Solutions may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59595, July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2724A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55433, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2725A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77170, filed May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2726A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77238 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2727A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77259 filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2728A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79605 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2729A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71460 filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2730A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77165 filed May 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2782A1.txt
  • days after the unauthorized change occurred and neither 011 Communications, Ameritech, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67871, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2783A1.txt
  • days after the unauthorized change occurred and neither Verizon and AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63254, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2784A1.txt
  • the first thirty days after the unauthorized change occurred and neither Opex nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67641, April, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2858A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01- S66026, September 18, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2859A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63681 filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2860A1.txt
  • thirty days after the unauthorized change occurred and neither Network One nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S63942, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2861A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79739, filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2862A1.txt
  • thirty days after the unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ADST may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2887A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60618, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2888A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60213, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2889A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62350, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2890A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69360, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2891A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60289, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2938A1.txt
  • the unauthorized change occurred and neither The Phone Company nor Cable & Wireless may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 01-S48128, March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2939A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79567 July 23, 2002 September 13, 2002 AT&T 02-S79640 July 8, 2002 September 13, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2940A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77196, June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2941A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63265, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2942A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60987, July 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2943A1.txt
  • the unauthorized change occurred and neither Sprint, Sprint LP, nor Local Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66755, September 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2950A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67842, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2951A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73304, April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2990A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73387, filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2991A1.txt
  • days after the unauthorized change occurred and neither Worldcom nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63070, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2992A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76122 May 29, 2002 July 29, 2002 Verizon MCI 02-S77145 June 18, 2002 August 15, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2993A1.txt
  • after the unauthorized change occurred and neither Ameritech nor RCN Telecom Services, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70355, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2994A1.txt
  • thirty days after the unauthorized change occurred and neither Qwest and Dancris Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S71486, filed January 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2995A1.txt
  • after the unauthorized change occurred and neither AT&T nor Global Crossing Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73373, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2996A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel Telecommunications, Inc.. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73372, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2997A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against International Exchange Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73254, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2998A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Business Options, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70350, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-2999A1.txt
  • after the unauthorized change occurred and neither Southwestern Bell nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73411, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3000A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Line Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76901, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3001A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom and AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S69396, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3002A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against One Star Long Distance, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73410, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3003A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68035, filed February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3004A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S71084 April 2, 2002 June 21, 2002 Sprint 02-S71158 April 2, 2002 May 30, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3005A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S71374 March 25, 2002 June 13, 2002 AT&T 02-S77180 May 29, 2002 August 26, 2002 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3006A1.txt
  • after the unauthorized change occurred and neither AT&T nor Least Cost Routing, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70378, filed January 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3007A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67653, filed February 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3008A1.txt
  • DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S68001 February 21, 2002 September 12, 2002 Verizon AT&T 02-S76298 April 15, 2002 August 19, 2002 Verizon AT&T 02-S76495 April 24, 2002 August 15, 2002 Southwestern Bell 02-S76839 May 8, 2002 August 15, 2002 AT&T 02-S77389 May 6, 2002 August 15, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3011A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69264, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3014A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79638 02-S80087 July 15, 2002 August 19, 2002 September 23, 2002 September 23, 2002 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3015A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79145 02-S79526 02-S79595 02-S79618 May 18, 2002 April 25, 2002 June 16, 2002 July 16, 2002 October 8, 2002 October 8, 2002 October 8, 2002 October 8, 2002 AT&T Corp. AT&T Corp. Verizon Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3016A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79061 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3018A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67841, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3019A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67834, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the TeleRCN/21st Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3020A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79053, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3021A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79095, July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3022A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom nor Webnet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S64413, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3023A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76904 filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3026A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S76469, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3027A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Allegiance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62363, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3028A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79734, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3029A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79735, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3030A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68139, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3036A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Quantrex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71744, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3037A1.txt
  • thirty days after the unauthorized change occurred and neither WorldCom nor Coordinated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68053, September 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3038A1.txt
  • days after the unauthorized change occurred and neither BellSouth, AT&T nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66810, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3039A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65776, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3094A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S-S70490, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3095A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68188 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3096A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78933 filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3107A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68473, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3108A1.txt
  • along with copies of any telephone bills issued from CTS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71563, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3109A1.txt
  • M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54986 02-S70251 02-S73542 February 26, 2001 March 20, 2002 April 4, 2002 August 21, 2002 October 2, 2002 October 2, 2002 Not reported AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3110A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S64514 02-S66736 02-S69329 02-S70246 October 4, 2001 January 4, 2002 February 21, 2002 March 18, 2002 August 22, 2002 March 12, 2002 July 10, 2002 September 6, 2002 Not Reported WorldCom AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3111A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67936 02-S73546 January 3, 2002 January 26, 2002 September 6, 2002 October 2, 2002 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3112A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77361, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3113A1.txt
  • first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54330, June 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3114A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S55459 01-S65611 June 4, 2001 October 1, 2001 August 6, 2001 December 7, 2001 AT&T Corp. GlobalCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3115A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67588 02-S68293 02-S69157 January 4, 2002 February 27, 2002 March 13, 2002 May 6, 2002 June 17, 2002 June 4, 2002 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3116A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67770, February 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3117A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67940, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3118A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S68017 02-S68626 February 21, 2002 February 25, 2002 June 4, 2002 May 24, 2002 WorldCom Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3119A1.txt
  • the first thirty days after the unauthorized change occurred and neither GlobalCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69373, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3120A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77440, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3121A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77154, filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3122A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77808 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3123A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77334, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3124A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77473 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3125A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S51272 01-S65293 May 8, 2001 September 28, 2001 July 7, 2001 March 19, 2002 Vartec Telecom, Inc. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3126A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80198, filed August 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3127A1.txt
  • Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76972 June 6, 2002 September 27, 2002 AT&T 02-S77062 May 21, 2002 September 27, 2002 WorldCom 02-S79074 July 9, 2002 September 30, 2002 WorldCom 02-S79579 May 22, 2002 September 30, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3128A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79623 02-S80041 July 16, 2002 August 5, 2002 October 1, 2002 October 8, 2002 AT&T Corp. Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3134A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Conversent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71437, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3135A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Direct One may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71430, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3136A1.txt
  • days after the unauthorized change occurred and neither AT&T and WorldCom nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70794, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3137A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65340, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3142A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor National Accounts, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77258, filed June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3143A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor Z-Tel Communications. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76211, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3144A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 02-S73382 April 5, 2002 June 14, 2002 BellSouth 02-S73404 April 9, 2002 June 14, 2002 BellSouth AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3145A1.txt
  • after the unauthorized change occurred and neither Verizon nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77812, filed June 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3146A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Webnet Communications, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54063, filed April 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3147A1.txt
  • Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73527 April 11, 2002 July 3, 2002 None 02-S74555 May 9, 2002 July 22, 2002 Broadwing 02-S76281 May 1, 2002 July 23, 2002 None 02-S77066 April 17, 2002 August 9, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3169A1.txt
  • days after the unauthorized change occurred and neither the authorized carrier nor National may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76595, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3185A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65110, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3186A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67652 02-S69166 02-S69573 January 18, 2002 March 6, 2002 March 15, 2002 May 6, 2002 May 17, 2002 June 12, 2002 AT&T Corp. AT&T Corp. Working Assets See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3187A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S67720 02-S69379 January 15, 2002 March 8, 2002 May 6, 2002 May 17, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3188A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S68117 02-S69104 February 5, 2002 February 13, 2002 May 17, 2002 May 24, 2002 AT&T Corp. Asian American Association See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3200A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80096 filed July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3201A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77344 filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3202A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76614 May 10, 2002 July 22, 2002 AT&T Corp. 02-S79568 June 17, 2002 October 1, 2002 Startec Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3203A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80019 filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3230A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Teleuno International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73398, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3231A1.txt
  • after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S70396, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3232A1.txt
  • after the unauthorized change occurred and neither AT&T nor Communicate Technological Systems, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76442, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3233A1.txt
  • change occurred and neither Verizon and AT&T nor America's Digital Satellite Telephone, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70408, filed January 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3240A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Alltel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80435, filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3241A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S80025 August 2, 2002 September 27, 2002 Qwest 02-S80028 August 2, 2002 September 25, 2002 WorldxChange 02-S80178 July 15, 2002 October 10, 2002 AT&T 02-S80242 July 16, 2002 October 10, 2002 RCN 02-S80359 September 10, 2002 October 15, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3242A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80561 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3243A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80147 filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3244A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77154 filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3245A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S52008, filed April 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3265A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68031, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3266A1.txt
  • along with copies of any telephone bills issued from Ivantage to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69335, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3267A1.txt
  • along with copies of any telephone bills issued from LCR to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64521, September 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3268A1.txt
  • the first thirty days after the unauthorized change occurred and neither CoreComm nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69267, March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3269A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65292, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3270A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69362, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3271A1.txt
  • the first thirty days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70407, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3272A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76306, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3273A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66708, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3274A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S66805, January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3275A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67750, January 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3276A1.txt
  • OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71428 02-S71936 02-S73597 02-S73628 02-S80484 February 21, 2002 March 22, 2002 May 8, 2002 May 8, 2002 September 6, 2002 June 21, 2002 June 21, 2002 August 2, 2002 July 16, 2002 November 4, 2002 AT&T Corp. Not Reported Verizon AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3277A1.txt
  • the first thirty days after the unauthorized change occurred and New Access may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58160, July 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3278A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68037, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3279A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor PVT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68054, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3280A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64378 filed September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3281A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79753 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3282A1.txt
  • first thirty days after the unauthorized change occurred and neither BellSouth nor IDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64399, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3283A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52337, May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the TeleAMERICAN/21st Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3295A1.doc
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59618 filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3296A1.txt
  • 02-S79092 July 2, 2002 October 8, 2002 Opex 02-S79628 July 15, 2002 October 22, 2002 WorldCom 02-S80001 August 30, 2002 November 14, 2002 Southwestern Bell 02-S80170 August 7, 2002 November 8, 2002 Uni-Tel 02-S80457 September 3, 2002 November 14, 2002 AT&T Corp. 02-S80640 September 26, 2002 November 8, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3297A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76609 May 1, 2002 September 25, 2002 Not Reported 02-S79062 02-S80356 July 16, 2002 July 23, 2002 October 8, 2002 November 8, 2002 Southwestern Bell Americatel Corp. 02-S80604 September 18, 2002 November 8, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3298A1.txt
  • Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76999 02-S79544 March 27, 2002 July 23, 2002 September 4, 2002 October 22, 2002 AT&T Corp. PowerNet Global 02-S79635 July 15, 2002 October 1, 2002 AT&T Corp. 02-S80014 June 7, 2002 October 15, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3326A1.txt
  • the unauthorized change occurred and neither MCI nor World Communications Satellite Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68008, filed February 11, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3327A1.txt
  • thirty days after the unauthorized change occurred and neither Opex nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67600, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3328A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77209, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3329A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S76455 June 6, 2002 July 30, 2002 Sprint 02-S77056 May 31, 2002 August 29, 2002 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3330A1.txt
  • days after the unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73601, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3331A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67839, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3332A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70791, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3333A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68119 March 22, 2002 August 15, 2002 Isterra 02-S71996 May 10, 2002 May 16, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3385A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80084, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3386A1.txt
  • June 12, 2002 AT&T Corp. 02-S73383 02-S74526 02-S80009 02-S80064 02-S80605 April 9, 2001 March 13, 2002 June 26, 2002 August 27, 2002 September 19, 2002 September 9, 2002 August 6, 2002 October 15, 2002 October 29, 2002 November 14, 2002 Qwest Comm., Inc. AT&T Corp. Turaath Communications Not reported PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3396A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor UBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80267 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3397A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77801 filed June 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3398A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80714 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3399A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77166 filed May 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3421A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62242 July 9, 2001 October 9, 2001 01-S62960 August 16, 2001 November 7, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3422A1.txt
  • Not reported 02-S80032 July 25, 2002 October 29, 2002 Verizon 02-S80060 August 1, 2002 October 15, 2002 Qwest 02-S80218 August 21, 2002 October 22, 2002 WorldCom 02-S80261 August 1, 2002 November 1, 2002 Not reported 02-S80557 September 17, 2002 November 4, 2002 WorldCom 02-S80572 September 23, 2002 November 4, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3423A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62302 August 16, 2001 November 13, 2001 01-S65273 September 25, 2001 December 27, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3424A1.txt
  • 2001 May 21, 2001 July 30, 2001 October 30, 2001 August 28, 2001 August 28, 2001 September 17, 2001 September 25, 2001 December 10, 2001 May 30, 2002 September 6, 2002 January 25, 2002 WorldCom AT&T Corp. AT&T Corp. Verizon Verizon AT&T Corp. AT&T Corp. Verizon AT&T Corp. Vartec Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3425A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71445, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3426A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80458, September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3427A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71688, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3428A1.txt
  • Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72715 April 9, 2002 August 27, 2002 NetOne 02-S76309 May 20, 2002 August 19, 2002 Not Reported 02-S78949 June 10, 2002 September 25, 2002 Verizon 02-S79370 August 9, 2002 October 8, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3432A1.txt
  • after the unauthorized change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S76993, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3433A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79612 July 3, 2002 September 18, 2002 Affinity 02-S80013 June 25, 2002 October 9, 2002 Verizon 02-S80022 July 30, 2002 October 7, 2002 One Star Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3434A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79610, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3435A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIERS NUMBER RESPONSE 02-S79100 June 14, 2002 September 30, 2002 MCI 02-S80671 September 26, 2002 November 19, 2002 No carrier See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3436A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80927, filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3437A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S79084 June 5, 2002 October 4, 2002 Qwest 02-S79148 June 19, 2002 September 20, 2002 No carrier 02-S79178 July 15, 2002 September 23, 2002 Verizon 02-S80092 August 13, 2002 October 7, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3438A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S69576 March 14, 2002 May 17, 2002 MCI 02-S71434 March 12, 2002 June 10, 2002 Worldcom See Appendix A 02-S69664 is a duplicate of 02-S69576. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3439A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S77083 April 17, 2002 August 15, 2002 Sprint Southwestern Bell 02-S77188 June 11, 2002 August 14, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3440A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55027, filed May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3441A1.txt
  • Complainants against Z-Tel Communications ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 01-S51438 April 18, 2001 June 13, 2001 01-S55434 April 17, 2001 July 24, 2001 02-S73667 March 28, 2002 July 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3443A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69211, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3444A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79627, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3445A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S66086, October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3446A1.txt
  • thirty days after the unauthorized change occurred and neither Cable &Wireless nor CTN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56225, June 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3454A1.txt
  • 2002 October 8, 2002 August 2, 2002 August 6, 2002 August 2, 2002 August 12, 2002 August 19, 2002 August 19, 2002 Adelphia Long Distance AT&T Corp. Lifeline Qwest Communications, Inc. Verizon Verizon WorldCom WorldCom Adelphia Long Distance AT&T Corp. Not Reported 02-S77449 May 8, 2002 September 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3457A1.txt
  • 01-S54328 01-S58761 01-S60232 01-S61376 02-S70232 April 4, 2001 June 8, 2001 July 3, 2001 July 31, 2001 August 6, 2001 March 19, 2002 August 1, 2001 July 11, 2001 March 14, 2002 August 27, 2002 October 9, 2001 July 2, 2002 AT&T Corp. AT&T Corp. Verizon Verizon ACN Global Connect Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3458A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69323, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3459A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55438, May 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3460A1.txt
  • the first thirty days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70358, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3461A1.txt
  • 2002 March 14, 2002 March 18, 2002 June 4, 2002 April 8, 2002 May 20, 2002 June 17, 2002 June 17, 2002 June 21, 2002 June 21, 2002 August 12, 2002 September 4, 2002 September 10, 2002 Not Reported Touch 1 Comm Not Reported Southwestern Bell Not Reported AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3462A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70412, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3478A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64661, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3479A1.txt
  • first thirty days after the unauthorized change occurred and neither Broadwing nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S53234, March 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3480A1.txt
  • days after the unauthorized change occurred and neither Ameritech and AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72023, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3481A1.txt
  • thirty days after the unauthorized change occurred and neither IE Com nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62295, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3482A1.pdf
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68133 February 25, 2002 August 21, 2002 ACN 02-S72287 April 5, 2002 August 21, 2002 AT&T 02-S72291 March 15, 2002 August 21, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3514A1.txt
  • with copies of any telephone bills issued from One Star to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72445, April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3515A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor CCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72443, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3516A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, Telecom USA nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73389, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3517A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69361 02-S70223 March 7, 2002 March 22, 2002 August 22, 2002 August 23, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3518A1.txt
  • during the first thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74484, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3519A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70217, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3520A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71574, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3521A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66743 January 2, 2002 March 19, 2002 02-S69382 March 11, 2002 May 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3522A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69260, February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3523A1.txt
  • 02-S72486 March 12, 2002 June 17, 2002 AT&T Corp. 02-S73324 March 27, 2002 August 6, 2002 AT&T Corp. 02-S73369 May 6, 2002 August 27, 2002 Verizon 02-S73522 April 11, 2002 September 6, 2002 WorldCom 02-S77194 March 15, 2002 September 25, 2002 AT&T Corp. 02-S77335 May 8, 2002 September 4, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3524A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72488 02-S80231 April 17, 2002 August 19, 2002 June 17, 2002 October 29, 2002 WorldCom AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3528A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80098, filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3529A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0003614 02-S80676 07/15/02 10/02/02 11/19/02 11/19/02 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3530A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80597 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3531A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64522 filed September 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3532A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80571 filed September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3533A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80714 filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3534A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80586 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3535A1.txt
  • 02-S80209 02-S80211 02-S80234 02-S80438 02-S80619 August 18, 2002 August 19, 2002 August 8, 2002 August 13, 2002 September 4, 2002 September 27, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 November 22, 2002 TTI National Covista, Inc. AT&T Corp. Worldcom WorldCom AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3536A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80075 August 19, 2002 November 26, 2002 WorldCom 02-S80613 September 24, 2002 November 26, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3537A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S81041 October 3, 2002 December 4, 2002 EPICUS 02-S81204 October 22, 2002 December 6, 2002 Talk America See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3539A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76462, Mach 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3540A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73493, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3541A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76596, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3542A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65325, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3543A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77000, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3576A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68491 10/01/01 03/02/02 AT&T 02-S80953 10/18/02 11/06/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3577A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72564, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3578A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71647, April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3579A1.txt
  • the first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71578, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-3580A1.txt
  • Appendix A INFORMAL DATE OF DATE OF NAME OF COMPLAINT COMPLAINT CARRIER AUTHORIZED NUMBER RESPONSE CARRIER 02-S80600 September 23, 2002 December 9, 2002 AT&T Corp. 02-S80752 October 3, 2002 December 9, 2002 AT&T Corp. 02-S80955 October 1, 2002 December 9, 2002 Airnex 02-S81053 October 22, 2002 December 9, 2002 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-378A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S51274 filed May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-384A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S48327, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-385A1.txt
  • thirty days after the unauthorized change occurred neither Globalcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64526, filed September 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-386A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 01-S47224 March 16, 2001 April 25, 2001 01-S53776 March 12, 2001 July 6, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-448A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S58174, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-449A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56060 filed June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-455A1.txt
  • days after the unauthorized change occurred neither Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64687, filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-456A1.txt
  • after the unauthorized change occurred neither Power Net Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S61675, filed August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-457A1.txt
  • days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S53887, filed May 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-458A1.txt
  • days after the unauthorized change occurred neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S64338, filed September 23, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-459A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor Ciera Network Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. 01-S61117, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-460A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S52104, filed April 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. Pursuant to the complaint, Alliance Group Services, Inc. was served the above-referenced complaint on May 24, 2001. In its response dated July 16, 2001, Alliance states that it is a wholesale provider of long distance services. Its customer, LCR Telecommunications, LLC is the reseller providing service to the complainant. We received a response on October 1, 2001 from LCR Telecommunications,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-540A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ALLTEL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S47446, (March 23, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-541A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49700 01-S53894 01-S58698 April 20, 2001 April 30, 2001 July 5, 2001 May 9, 2001 July 25, 2001 August 14, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-542A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against PowerNet IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S42582 February 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-543A1.txt
  • sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S50972 May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-555A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S57858 7/10/01 10/1/01 01-S60126 6/8/01 9/17/01 01-S60206 7/12/01 8/2/01 01-S61360 8/13/01 9/25/01 01-S61710 9/7/01 10/1/01 01-S65745 10/9/01 1/22/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-556A1.txt
  • pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S54936 6/5/01 7/20/01 01-S60235 5/8/01 9/10/01 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-616A1.txt
  • ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S56373, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-617A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. 01-S63277, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-618A1.txt
  • Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55452 May 22, 2001 November 1, 2001 01-S61645 August 20, 2001 October 1, 2001 01-S62730 June 8, 2001 October 30, 2001 01-S62954 August 20, 2001 October 30, 2001 01-S63464 September 4, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-623A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S44203 February 22, 2001 April 9, 2001 01-S62645 June 25, 2001 October 30, 2001 01-S64412 September 1, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-626A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S54036, April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-627A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S55427, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-628A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S60296, July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-630A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S52114 (April 19, 2001). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-654A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint, No. IC 01-S58418, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-655A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC S58948, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-656A1.txt
  • days after the unauthorized change occurred and neither Supra Telecom nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Complainant, Informal Complaint No. IC-01-S57654, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-657A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S61453, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-658A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC 01-S62947, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-795A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 02-S6297, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-796A1.txt
  • RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S49698 May 3, 2001 June 4, 2001 01-S64659 October 18, 2001 November 23, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-797A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S64314, 01-S64134, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-798A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S58339, June 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-799A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55581, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-807A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 01-S66115, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-808A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 01-S61413 August 3, 2001 October 1, 2001 01-S62935 August 13, 2001 October 30, 2001 01-S63684 August 6, 2001 October 30, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-809A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S51389 April 13, 2001 June 19, 2001 01-S54318 May 14, 2001 July 24, 2001 01-S58519 July 30, 2001 September 25, 2001 01-S60657 July 30, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-810A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S58366, June 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-811A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S47501 March 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-812A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon, Sprint nor Cooperative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S47285, March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-813A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S49702, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-851A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S46527, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-852A1.txt
  • days after the unauthorized change occurred and neither Sprint Corporation nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S49160, filed April 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-853A1.txt
  • after the unauthorized change occurred neither Verizon and Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57348, filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-854A1.txt
  • first thirty days after the unauthorized change occurred neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58560, filed July 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-966A1.txt
  • APPENDIX A IC Number Date of Complaint Date of Carrier Response Name of Authorized Carrier Amount Paid by Complainant Amount to be Paid to the Authorized Carrier 01-S46141 3/21/01 4/24/01 Verizon $45.35 $68.03 01-S58753 7/10/01 9/12/01 AT&T $12.01 $18.02 01-S62560 5/31/01 10/30/01 AT&T $35.14 $52.71 01-S64341 9/12/01 11/15/01 Ameritech $63.65 $95.48 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-997A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42777, filed February 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-998A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S43698 February 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-02-999A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S43973, February 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1000A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67756 January 28, 2002 April 3, 2002 Ameritech 02-S69407 March 8, 2002 May 13, 2002 AT&T 02-S69449 March 14, 2002 May 7, 2002 ACN 02-S70612 March 14, 2002 May 17, 2002 Ameritech 02-S71971 March 15, 2002 June 11, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1001A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02- S70639, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1002A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S71947, April; 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1003A1.txt
  • after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 92-S72038, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1004A1.txt
  • after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73521, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1005A1.txt
  • thirty days after the unauthorized change occurred and neither Clear Choice nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74905, March 15, 2002.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1006A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76119, May 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1007A1.txt
  • change occurred and neither Southwestern Bell, Qwest, nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 02-S76216, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1008A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76907, May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1021A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62929, March 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1036A1.txt
  • the unauthorized change occurred and neither Elec nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67831 filed February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1037A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80987 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1038A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0006873, August 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1039A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Express Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73489, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1040A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62549, July 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1041A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61448, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1042A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66085, October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1054A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61635, August 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1055A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consolidated IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64527, September 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1204A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S61125 01-S66070 02-S80453 02-S80688 02-S80716 02-S80993 02-S81077 02-S81219 07/16/01 09/19/01 09/19/02 10/03/02 10/07/02 10/23/02 10/18/02 10/30/02 09/13/01 08/21/02 10/25/02 11/14/02 12/09/02 10/25/02 12/10/02 12/30/02 AT&T AT&T AT&T Worldcom Qwest SBC Ameritech Touch America AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1205A1.txt
  • of any telephone bills issued from WCSS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81899, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1206A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S81469, November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1207A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. IC 02-S81707 November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1208A1.txt
  • after the unauthorized change occurred and neither AT&T, nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83012, March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1209A1.txt
  • after the unauthorized change occurred and neither Verizon nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0019740, January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1210A1.txt
  • the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79117 filed July 15 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1211A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Emergent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77068, June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1212A1.txt
  • the unauthorized change occurred and neither AT&T nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S77270, filed June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1213A1.txt
  • of any telephone bills issued from 011 to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82969, March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1214A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73696, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1216A1.txt
  • OF AUTHORIZED CARRIER 01-S61703 July 25, 2001 October 1, 2001 AT&T 01-S62940 August 31, 2001 October 30, 2001 AT&T 01-S65662 September 28, 2001 December 17, 2001 Citizens 02-S67664 January 17, 2002 March 28, 2002 AT&T 02-S67748 September 30, 2001 November 30, 2001 Sprint 02-S67759 February 24, 2001 November 30, 2001 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1217A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70488, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1218A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70638, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1219A1.txt
  • unauthorized change occurred and neither Complainant's authorized carriers nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 02-S72523, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1220A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S73488 April 22, 2002 August 29, 2002 Ameritech 02-S74936 May 2, 2002 February 27, 2003 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1230A1.txt
  • by Complainants against Sprint Communications Company, LP ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 01-S66044 September 24, 2001 January 11, 2002 02-S66709 November 12, 2001 April 19, 2002 See Appendix A See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1231A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S66024 September 18, 2001 January 9, 2002 Verizon 02-S76530 April 18, 2002 July 18, 2002 Southwestern Bell 02-S76543 April 4, 2002 July 17, 2002 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1232A1.txt
  • the unauthorized change occurred and neither Sprint nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chier Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74563, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1233A1.txt
  • 22, 2002 02-S76400 May 8, 2002 July 17, 2002 02-S77446 June 27, 2002 August 1, 2002 02-S79177 July 15, 2002 September 16, 2002 02-S80418 September 17, 2002 November 4, 2002 02-S81170 October 28, 2002 December 17, 2002 02-S81202 October 18, 2002 November 26, 2002 03-S82066 September 19, 2002 February 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1234A1.txt
  • Qwest 02-S73248 March 26, 2002 July 12, 2002 AT&T 02-S73400 April 8, 2002 August 23, 2002 CoreComm 02-S73380 April 4, 2002 July 12, 2002 IDT/Worldcom 02-S76248 May 8, 2002 July 30, 2002 AT&T 02-S76418 June 6, 2002 August 1, 2002 Source One 02-S76452 June 4, 2002 August 1, 2002 CierraCom System See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1235A1.txt
  • after the unauthorized change occurred and neither Verizon nor Free may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73323, filed March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1236A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications Service, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76430, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1237A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67670, filed January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1238A1.txt
  • unauthorized change occurred and neither Verizon nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71684, filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1239A1.txt
  • the unauthorized change occurred and neither Worldcom nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73649, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1240A1.txt
  • change occurred and neither AT&T nor PowerNet Global Communications may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77251, filed February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1241A1.txt
  • neither Empire One nor United Systems Access Telecom, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76435, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1254A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67629 January 28, 2002 March 28, 2002 AT&T 02-S67634 December 27, 2001 March 28, 2002 Ameritech 02-S70724 February 26, 2002 May 23, 2002 AT&T 02-S70728 March 21, 2002 May 23, 2002 Alltel 02-S74911 April 11, 2002 July 12, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1255A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69778 March 7, 2002 May 13, 2002 AT&T 02-S70645 March 14, 2002 June 26, 2002 Not provided 02-S70722 March 25, 2002 May 23, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1256A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67808 January 10, 2002 June 5, 2002 Verizon 02-S76278 June 5, 2002 August 19, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1257A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58397, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1258A1.txt
  • unauthorized change occurred and neither Ameritech nor RCN/21st Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77108, filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1259A1.txt
  • after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67112, January 3, 1001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1264A1.txt
  • 258 of the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant (IC No. 01-S52058) against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints were also considered in the March Order (IC Numbers 02-S80173 and 02-F0007651). This Order does not affect our determination of the other two complaints 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1273A1.txt
  • unauthorized change occurred and neither Ameritech nor Clear Choice Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73725, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1274A1.txt
  • the unauthorized change occurred and neither AT&T nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76070, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1275A1.txt
  • days after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80182, July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1276A1.txt
  • after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48115, filed March 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1277A1.txt
  • after the unauthorized change occurred and neither Ameritech nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59602, filed July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1278A1.txt
  • unauthorized change occurred and neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73308, filed April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1279A1.txt
  • unauthorized change occurred and neither Sprint nor EzTel Network Service, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67971, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1280A1.txt
  • COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBERS 02-S68226 February 27, 2002 April 8, 2002 02-S69666 February 26, 2002 May 6, 2002 02-S72049 March 27, 2002 June 7, 2002 02-S72525 April 10, 2002 July 1, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1281A1.txt
  • unauthorized change occurred and neither AT&T nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67844, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1282A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S62951, filed August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1293A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80851 02-S81525 10/09/02 11/14/02 01/22/03 01/22/03 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1294A1.txt
  • the unauthorized change occurred and neither Worldcom nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79780 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1295A1.txt
  • change occurred and neither Com West Communications nor Discount may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81767 dated January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1296A1.txt
  • COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82074 January 3, 2003 April 2, 2003 Comtech 21 03-S82203 January 9, 2003 April 2, 2003 AT&T 03-S82607 February 11, 2003 April 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1297A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77286 03-S80357 06/27/02 08/12/02 08/02/02 10/02/02 AT&T Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1298A1.txt
  • unauthorized change occurred and that neither Verizon nor Empire may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S67938 filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1299A1.txt
  • change occurred and neither the authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80870 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1300A1.txt
  • change occurred and neither the authorized carrier nor AIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81705, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1301A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70677, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1302A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67929, January 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1303A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50242, April 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1304A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66018, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1305A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71977, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1306A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52102, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1307A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63056, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1308A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 022-S71975, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1309A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73696, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1310A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54942, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1311A1.txt
  • after the unauthorized change occurred and neither WorldCom nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70814, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1312A1.txt
  • after the unauthorized change occurred and neither Sprint nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71496, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1313A1.txt
  • after the unauthorized change occurred and neither Broadwing nor Adelphia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71748, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1314A1.txt
  • after the unauthorized change occurred and neither AT&T nor ACCXX may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71972, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1315A1.txt
  • after the unauthorized change occurred and neither Sprint nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63465, September 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1316A1.txt
  • after the unauthorized change occurred and neither Verizon nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74931, March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1317A1.txt
  • after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74919, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1318A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S69775 March 8, 2002 August 29, 2002 AT&T 02-S69781 March 7, 2002 April 30, 2002 TTI National See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1319A1.txt
  • the unauthorized change occurred and neither Complainant's nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80407, September 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1320A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69783, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1321A1.txt
  • unauthorized change occurred and neither Qwest and Airnex nor Eschelon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steven, Acting, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52295, May 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1322A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S50328, April 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1323A1.txt
  • the unauthorized change occurred and neither AT&T nor ACC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81767 dated October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1324A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81767 12/09/02 01/27/03 AT&T 02-S81790 12/10/02 01/13/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1325A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82439, January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1326A1.txt
  • the unauthorized change occurred and neither Sprint nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79754 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1327A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S1637 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1328A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79744, filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1329A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79773 03-S82342 08/03/02 01/4/02 10/1/02 03/28/03 AT&T BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1330A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82527 filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1331A1.txt
  • days after the unauthorized change occurred and neither AT&T nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76240, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1332A1.txt
  • after the unauthorized change occurred and neither ACCXX nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77317, May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1333A1.txt
  • of any telephone bills issued from QuantumLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69337, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1334A1.txt
  • thirty days after the unauthorized change occurred and neither nor LLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74477, April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1335A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51323, May 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1336A1.txt
  • CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S47491 02-S70225 02-S72457 02-S74485 02-S76304 March 8, 2001 March 20, 2002 April 15, 2002 March 12, 2002 March 7, 2002 May 7, 2001 May 30, 2002 June 17, 2002 July 29, 2002 July 29, 2002 AT&T Corp. AT&T Corp. Sprint Communication AT&T Corp. Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1337A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Epicus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64683, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1338A1.txt
  • that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55442, June 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1339A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S52077, May 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1340A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72452, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1341A1.txt
  • days after the unauthorized change occurred and neither AT&T nor OLS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76493, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1342A1.txt
  • of any telephone bills issued from Cox to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71562, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1343A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73690, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1344A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76317, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1345A1.txt
  • 2002 July 17, 2002 None 02-S71575 March 22, 2002 June 11, 2002 Cable & Wireless 02-S71638 March 29, 2002 September 23, 2002 AT&T Corp. 02-S72453 April 18, 2002 June 11, 2002 AT&T Corp. 02-S74480 May 2, 2002 July 30, 2002 AT&T Corp. 02-S76291 March 15, 2002 July 30, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1346A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72454 02-S73794 April 18, 2002 January 16, 2002 June 11, 2002 August 1, 2002 Verizon Sprint Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1347A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71576, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1348A1.txt
  • of any telephone bills issued from ADST to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71577, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1349A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71584, April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1350A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76074, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1351A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0004257, August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1352A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81175, October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1353A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47499, March 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1354A1.txt
  • days after the unauthorized change occurred and neither TTI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65761, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1355A1.txt
  • days after the unauthorized change occurred and neither Econocdial nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69374, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1356A1.txt
  • 2001 March 15, 2001 May 22, 2001 August 30, 2001 August 21, 2001 September 10, 2001 October 2, 2001 June 22, 2001 June 8, 2001 August 10, 2001 February 8, 2002 December 7, 2001 November 9, 2001 December 7, 2001 Verizon WorldCom AT&T Corp. AT&T Corp. Not reported WorldCom Network Plus See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1357A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69270, February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1358A1.txt
  • 22, 2002 02-S71932 March 20, 2002 June 21, 2002 02-S72829 March 19, 2002 July 16, 2002 02-S73482 April 8, 2002 August 12, 2002 02-S79176 June 14, 2002 September 25, 2002 02-S79417 June 6, 2002 October 15, 2002 02-S80248 April 17, 2002 November 4, 2002 02-S81639 November 19, 2002 January 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1359A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68121, February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1360A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73381 02-F0004217 May 8, 2002 August 27, 2002 September 6, 2002 January 28, 2003 Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1361A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80189 02-S81679 August 30, 2002 July 30, 2002 March 4, 2003 January 15, 2003 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1362A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69566 02-S69735 February 20, 2002 March 15, 2002 May 10, 2002 May 17, 2002 Airnex Communications Zone Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1363A1.txt
  • 22, 2002 02-S67589 January 7, 2002 July 1, 2002 02-S67773 January 16, 2002 May 6, 2002 02-S67859 January 2, 2002 August 30, 2002 02-S68282 February 27, 2002 July 16, 2002 02-S68438 February 27, 2002 April 19, 2002 02-S68440 February 15, 2002 May 17, 2002 02-S69400 March 14, 2002 May 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1364A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64519, September 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1368A1.txt
  • the unauthorized change occurred and neither AT&T nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70631 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1369A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67116 filed January 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1370A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68143, February 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1371A1.txt
  • after the unauthorized change occurred and neither PT 1 nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72024, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1372A1.txt
  • after the unauthorized change occurred and neither Sonyx, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 021-S79493, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1373A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69297, filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1374A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S55979 is a duplicate of 01-S49764 filed March 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1375A1.txt
  • 19, 2001 02-S67619 January 14, 2002 March 15, 2002 02-S72040 March 7, 2002 April 28, 2002 02-S73496 March 1, 2002 July 10, 2002 02-S73581 February 28, 2002 July 9, 2002 02-S76342 May 20, 2002 July 24, 2002 02-S80441 September 10, 2002 October 24, 2002 02-S80680 September 26, 2002 November 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1376A1.txt
  • days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74496, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1377A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S74492 02-S74493 April 25, 2002 May 10, 2002 August 29, 2002 August 29, 2002 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1378A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61417 02-S67937 02-S71566 August 14, 2001 December 6, 2001 April 9, 2002 November 9, 2001 April 24, 2002 June 20, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1380A1.txt
  • after the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57581, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1381A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71959, March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1382A1.txt
  • days after the unauthorized change occurred and neither IDT nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division` Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70799, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1383A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65924, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1384A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57850, August 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1385A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62462, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1386A1.txt
  • change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80563 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1387A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66018, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1388A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68000 filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1389A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79620 filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1390A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80745 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1391A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76451 02-S80068 02-S80659 March 27, 2002 August 19, 2002 October 1, 2002 August 29, 2002 November 4, 2002 November 4, 2002 Ameritech Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1392A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80229 August 6, 2002 October 22, 2002 WorldCom 02-B0002885 March 27, 2002 October 31, 2002 OneStar Long Distance, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1393A1.txt
  • change occurred and neither the authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80030 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1394A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80452 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1395A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82352 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1396A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81658 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1397A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80713 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1398A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024635 filed December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1399A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82193 filed January 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1400A1.txt
  • change occurred and neither their authorized carrier nor Alliance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82600 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1401A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-A0011042 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1402A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81662 filed November 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1403A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A COMPLAINANT TELEPHONE DATE OF AUHTORIZED NAME & NUMBER COMPLAINT CARRIER IC NUMBER Raymond Sleve (401) 885-8428 January 22, 2003 WorldCom, Inc. 03-S82510 Informal Complaint No. IC 03-S82510 filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1404A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76605 filed May 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1405A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80746 filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1406A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80448 September 17, 2002 December 10, 2002 Startec 02-S80623 September 26, 2002 December 10, 2002 Sprint 02-S80654 September 24, 2002 December 10, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1407A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76217 02-S76995 May 31, 2002 July 7, 2002 July 9, 2002 August 2, 2002 02-S77073 02-S77160 March 11, 2002 May 9, 2002 August 2, 2002 August 2, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1408A1.txt
  • change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004016 filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1409A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82243 October 15, 2002 February 25, 2003 AT&T Corp. 03-S82247 January 9, 2003 February 25, 2003 Verizon 03-S82255 November 6, 2002 February 25, 2003 Excel 02-B00115476 October 30, 2002 February 7, 2003 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1410A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82506 filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1411A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82388 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1412A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82356 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1413A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80008 filed May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1414A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80735 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1415A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010322 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1416A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82139 03-S82486 January 10, 2002 January 23, 2003 March 20, 2003 March 20, 2003 Sprint Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1417A1.txt
  • change occurred and neither their authorized carrier nor ECG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66414 filed August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1418A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80595 filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1419A1.txt
  • change occurred and neither their authorized carrier nor BDP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81515 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1420A1.txt
  • occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 02-S81482 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1421A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81675 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1422A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LD Consolidated IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80608, filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1423A1.txt
  • change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80454 filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1424A1.txt
  • change occurred and neither the authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79593 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1425A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80715, filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1426A1.txt
  • change occurred and neither the authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81514 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1427A1.txt
  • change occurred and neither the authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80566 filed September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1428A1.txt
  • Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71376 02-S81050 02-S81392 March 15, 2002 October 3, 2002 October 29, 2002 June 20, 2002 February 10, 2003 December 27, 2002 WorldCom Verizon Long Distance AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1429A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81056 02-S81759 October 15, 2002 November 27, 2002 January 20, 2003 January 20, 2003 02-S81763 02-B0004104 December 19, 2002 July 30, 2002 January 20, 2003 January 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1430A1.txt
  • change occurred and neither the authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80169 filed August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1431A1.txt
  • after the unauthorized change occurred and neither Touchtone nor WebPoint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-82396, January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1432A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82269, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1433A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80629, filed September 30 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1434A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0008715 02-S80800 03-S82077 10/10/02 10/09/02 01/03/02 04/02/03 04/02/03 04/02/03 AT&T BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1447A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80444 02-S80503 02-S80859 02-S82020 09/19/02 09/23/02 10/09/02 12/30/02 10/16/02 10/18/02 11/02/02 02/07/03 AT&T Globalcom Touch America AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1448A1.txt
  • after the unauthorized change occurred and AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81513 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1449A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77234 02-S80555 06/25/02 09/25/02 08/29/02 08/29/02 Ameritech Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1450A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81769 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1452A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61956, June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1453A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72710, April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1454A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72029, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1460A1.txt
  • change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026898 filed January 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1461A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76507 filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1462A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-F0021119 filed January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1463A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82535 filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1464A1.txt
  • change occurred and neither their authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82596 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1465A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81768 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1466A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81818 filed November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1467A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77240 filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1468A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73513 filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1469A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82105 filed December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1470A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82347 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1485A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, AT&T, nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Jack L. Forsythe, Chief Consumer Information Network Division Consumer Information Bureau Informal Complaint No. IC-01-S47491 March 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1486A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47505, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1487A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64324, August 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1488A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-XXXXXXXXX, (date filed). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1489A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63570, September 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56120, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1507A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62946, August 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1508A1.txt
  • Complainant is entitled to absolution for the AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60077, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1509A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71342, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1542A1.doc
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71342, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1557A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S50483 April 4, 2001 August 20, 2002 AT&T 01-S66089 October 9, 2001 September 13, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1558A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Worldcom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-02-S73470, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1559A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81186, filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1560A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67962, September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1587A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66203, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1588A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68046, filed January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1589A1.txt
  • after the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66706, filed October 19, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1590A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52450 April 2, 2001 July 19, 2001 01-S59619 June 18, 2001 September 20, 2001 01-S66015 September 7, 2001 December 19, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1591A1.txt
  • change occurred, and neither Southwestern Bell nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81361, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1592A1.txt
  • 9, 2002 02-S71980 March 27, 2002 June 7, 2002 02-S71991 March 25, 2002 June 5, 2002 02-S72000 February 25, 2002 June 5, 2002 02-S72521 April 11, 2002 June 26, 2002 02-S72708 March 25, 2002 June 26, 2002 02-S76242 April 9, 2002 July 18, 2002 02-S80144 August 19, 2002 October 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1593A1.txt
  • the unauthorized change occurred and neither Econophone nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-S51463, filed May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1594A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S66698 November 29, 2001 February 20, 2002 02-S72800 April 29, 2002 June 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1595A1.txt
  • November 21, 2002 02-B0007222 August 26, 2002 November 22, 2002 02-B0008125 October 7, 2002 December 16, 2002 03-S82140 November 5, 2002 March 5, 2003 03-S82166 December 16, 2002 February 24, 2003 03-S82171 December 17, 2002 February 28, 2003 03-S82204 December 30, 2002 February 26, 2003 See Appendix A. 02-S67590 is a duplicate of 02-S67109. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1596A1.txt
  • 7, 2001 01-S64302 July 18, 2001 November 6, 2001 01-S64309 August 23, 2001 November 5, 2001 01-S64414 September 5, 2001 November 15, 2001 01-S65237 June 15, 2001 November 21, 2001 01-S66014 October 1, 2001 January 16, 2002 01-S66045 September 24, 2001 January 9, 2002 01-S66601 December 10, 2001 February 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1597A1.txt
  • days after the unauthorized change occurred and neither Telecom nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69348, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1598A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72712, April 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1599A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S54324, may 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1600A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S50274 01-S52092 01-S52103 01-S55439 June 18, 2001 May 10, 2001 March 30, 2001 May 14, 2001 May 22, 2001 June 5, 2001 June 5, 2001 July 31, 2001 AT&T Corp. AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1601A1.txt
  • the unauthorized change occurred and neither the authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66357, October 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1602A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56015 June 15, 2001 July 9, 2001 01-S56483 01-S57056 July 3, 2001 June 7, 2001 July 31, 2001 August 30, 2001 01-S58351 July 5, 2001 August 20, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1603A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61668, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1604A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNGC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48578, April 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1605A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71447, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1606A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S64361 02-S68482 September 13, 2001 February 21, 2002 January 18, 2002 April 10, 2002 Sprint WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1607A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S52105 01-S54982 March 12, 2001 February 5, 2001 June 19, 2001 July 12, 2001 AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1608A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76069, April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1609A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66337, November 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1610A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59015, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1611A1.txt
  • days after the unauthorized change occurred and neither ATG nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82013, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1612A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73364, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1613A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0011834 October 10, 2002 February 28, 2003 Verizon 02-S81209 October 15, 2002 April 10, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1614A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77168, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1615A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77168, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1616A1.txt
  • days after the unauthorized change occurred and neither Globcom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82390, January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1617A1.txt
  • Qwest 02-S73606 April 30, 2002 September 4, 2002 Excel 02-S73625 May 6, 2002 September 10, 2002 Verizon 02-S76088 March 4, 2002 September 6, 2002 AT&T Corp. 02-S77804 June 28, 2002 August 19, 2002 Excel 02-S80924 October 1, 2002 February 14, 2003 Primus 03-S82329 January 16, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1618A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S61686, August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1619A1.txt
  • days after the unauthorized change occurred and neither Essential.com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55967, May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1620A1.txt
  • any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC-02-S66809, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1621A1.txt
  • April 21, 2003 LDMI Telecommunications 03-S82344 January 14, 2003 April 11, 2003 AT&T Corp. 03-S82494 January 29, 2003 April 11, 2003 TTI National, Inc. 03-S82582 February 5, 2003 April 10, 2003 AT&T Corp. 03-S82639 October 3, 2002 April 10, 2003 Southwestern Bell 03-S82652 January 30, 2003 March 28, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1622A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61418, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1623A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65250, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1624A1.txt
  • CARRIER RESPONSE 03-S82188 December 31, 2002 April 9, 2003 03-S82252 January 8, 2003 April 9, 2003 03-S82492 January 22, 2003 April 10, 2003 03-S82504 January 22, 2003 April 4, 2003 03-S82568 October 18, 2002 April 11, 2003 03-S82569 January 23, 2003 April 4, 2003 03-S82675 December 18, 2002 April 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1625A1.txt
  • the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S69372 March 11, 2002 May 23, 2002 01-S76979 May 13, 2002 August 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1626A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S45331, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1628A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82709 03-S82860 03-S82651 03/21/03 02/28/03 02/14/03 04/18/03 04/08/03 04/02/03 AT&T Sprint Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1629A1.txt
  • after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81570, November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1630A1.txt
  • the unauthorized change occurred and neither Qwest nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71162, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1631A1.txt
  • after the unauthorized change occurred and neither Excel nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82069, January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1632A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83297 03/31/03 05/07/03 Worldcom 03-S83313 04/02/03 05/07/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1633A1.txt
  • after the unauthorized change occurred and neither Worldcom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76463, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1634A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73697 02-S79048 01/16/02 07/10/02 08/26/02 05/16/02 Verizon Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1635A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S77307 filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1636A1.txt
  • after the unauthorized change occurred and neither Fonetel nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025045, December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1637A1.txt
  • after the unauthorized change occurred and neither Ameritech, nor Midwestern may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48035, March 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1642A1.txt
  • of any telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82068, January 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1643A1.txt
  • the unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82745, February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1644A1.txt
  • after the unauthorized change occurred and neither Qwest nor Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81912, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1645A1.txt
  • the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83282 filed March 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1646A1.txt
  • after the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64418, September 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1647A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81484 11/13/02 12/20/02 AT&T 03-S82357 01/23/03 03/11/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1648A1.txt
  • the unauthorized change occurred and neither Atlantic Telephone, nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76905, June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1653A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81049 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1654A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82798 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1655A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58096, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1656A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81864 12/17/02 02/05/03 03-S82192 01/09/03 04/29/03 SBC Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1657A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73393 04/22/02 03/17/03 AT&T 02-S80005 08/12/02 11/05/02 VarTec 02-S80079 08/27/02 11/05/02 AT&T 02-S80093 08/27/02 11/05/02 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1658A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81061, October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1659A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Direct One IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67820, February 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1660A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56022 06/19/01 08/03/01 02-S81664 11/29/02 01/09/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1661A1.txt
  • 1, 2001 01-S63719 August 24, 2001 November 15, 2001 01-S63946 September 20, 2001 November 30, 2001 01-S64395 September 18, 2001 November 6, 2001 01-S66016 September 5, 2001 January 2, 2002 01-S66303 November 26, 2001 February 22, 2002 01-S66331 October 15, 2001 February 22, 2002 01-S67535 July 16, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1662A1.txt
  • after the unauthorized change occurred and neither Excel nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC 01-S54337, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1663A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63253, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1664A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67095, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1666A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67584 May 15, 2001 July 16, 2001 AT&T 02-S67591 January 8, 2002 March 28, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1667A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67809, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1668A1.txt
  • the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S60727 January 28, 2002 Not provided Venison 02-S69665 January 20, 2002 Not provided No pick See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1669A1.txt
  • to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S70617 March 18, 2002 Not provided AT&T 02-S71004 March 27, 2002 Not provided AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1670A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Isterra IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58597, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1671A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72044, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1672A1.txt
  • the unauthorized change occurred and neither Ameritech GTI nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74912, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1673A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S53948 April 27, 2001 August 6, 2001 ACN Global Connect 01-S54185 May 21, 2001 July 27, 2001 AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1674A1.txt
  • after the unauthorized change occurred and neither WorldCom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63449, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1675A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lifeline IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63459, August 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1676A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71989, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1678A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56120, March 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1680A1.txt
  • 4, 2002 02-S70793 March 8, 2002 June 4, 2002 02-S71350 March 20, 2002 June 11, 2002 02-S73408 April 11, 2002 June 26, 2002 02-S71758 March 21, 2002 June 14, 2002 02-S72007 October 22, 2002 June 7, 2002 02-S73450 March 8, 2002 July 31, 2002 02-S81787 December 19, 2002 February 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1681A1.txt
  • after the unauthorized change occurred and neither McLeodUSA nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55995, June 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1682A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71963, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1685A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76303, filed April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1686A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acing Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80655 filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1687A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66199 filed October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1688A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64326 filed September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1689A1.txt
  • change occurred and neither their authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82334 filed January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1690A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82256 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1691A1.txt
  • change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82133 filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1692A1.txt
  • change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59626 filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1693A1.txt
  • change occurred and neither their authorized carrier nor Liberty may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81501 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1694A1.txt
  • occurred and neither their authorized carrier nor Vox Populi may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61684 filed August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1695A1.txt
  • change occurred and neither their authorized carrier nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56016 filed June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1696A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56387 filed June 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1697A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against USRepublic IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64625, filed April 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1698A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65928 filed October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1699A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82825 filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1700A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81101, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1701A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80101 filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1702A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82333 filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1714A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70236, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1715A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S54329 01-S66505 June 4, 2001 December 10, 2001 July 30, 2001 February 25, 2002 AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1716A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79401 March 18, 2002 April 23, 2003 USBI 03-I0026894 January 15, 2003 April 25, 2003 None 03-S82655 January 31, 2003 April 18, 2003 WorldCom 03-S82808 February 21, 2003 April 25, 2003 Primus See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1717A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52083, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1718A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77315, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1737A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71755, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1738A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S47504, March 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1739A1.txt
  • after the unauthorized change occurred and neither Asian-American nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64432, September 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1742A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65270, filed September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1743A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82849 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1744A1.txt
  • DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77206 02-S77210 02-S80666 02-S81218 03-S83161 June 18, 2002 June 27, 2002 September 17, 2002 October 1, 2002 March 21, 2003 September 19, 2002 September 19, 2002 November 7, 2002 November 26, 2002 April 30, 2003 AT&T Corp Covista AT&T Corp. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1745A1.txt
  • 2002 December 23, 2002 March 4, 2003 January 28, 2003 January 28, 2003 March 4, 2003 WorldCom McLeodUSA IDT Corporation IDT Corporation Corecomm Citizens Telephone Long Distance PowerNet Global WorldCom Qwest Talk America Qwest TTI National Sprint PowerNet Global Vartec Telecom, Inc. AT&T Corp. WorldCom Not Reported Total Call International Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1765A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55738, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1766A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67821 02-S70818 January 15, 2002 March 25, 2002 May 7, 2002 June 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1767A1.txt
  • the complaints filed by Complainants against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66491 November 7, 2001 February 25, 2002 02-S70463 January 10, 2002 July 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1768A1.txt
  • CARRIER RESPONSE 02-S68038 January 11, 2002 May 23, 2002 02-S76402 May 30, 2002 April 23, 2003 02-S79369 June 28, 2002 November 1, 2002 02-S81390 October 29, 2002 February 7, 2003 03-S82094 July 12, 2002 April 9, 2003 03-S82580 February 9, 2003 April 25, 2003 03-S82649 February 3, 2003 April 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1769A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69380, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1786A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-02-S71642, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1787A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-02-S71642, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1788A1.txt
  • 28, 2002 02-S72473 April 12, 2002 June 11, 2002 02-S73589 March 15, 2002 July 3, 2002 02-S74569 March 5, 2002 July 9, 2002 02-S74571 March 22, 2002 July 17, 2002 02-S76428 March 13, 2002 July 18, 2002 02-S81249 October 10, 2002 December 16, 2002 02-S81347 October 16, 2002 December 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1789A1.txt
  • 24, 2002 02-S80465 September 19, 2002 October 29, 2002 02-S80554 September 11, 2002 October 24, 2002 02-S80821 September 26, 2002 November 14, 2002 02-S81263 August 15, 2002 December 13, 2002 02-S81590 November 15, 2002 January 10, 2003 02-S82025 December 11, 2003 February 24, 2003 02-B0016043 December 12, 2002 February 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1792A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WALD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81842, filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80588, filed September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1794A1.txt
  • change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81345 filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1795A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CIT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48226, filed February 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1796A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48226, filed April 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1797A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62553, filed July 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1798A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66746 filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1799A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Capsule IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66751, filed July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1800A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66421, filed December 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1801A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82280, filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1802A1.txt
  • change occurred and neither their authorized carrier nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69330 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1804A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against (company) IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58170, March 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1805A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60287, August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1807A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67617, January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1808A1.txt
  • after the unauthorized change occurred and neither WorldCom nor EqualNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69785, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1809A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S 72348, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1810A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71951, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1815A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79027 filed July 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1816A1.txt
  • the unauthorized change occurred and neither Dancris nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83084 filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1817A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79242, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1818A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A, Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79764 August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1819A1.txt
  • the unauthorized change occurred and neither SWB nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-81909 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1820A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82151, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1821A1.txt
  • of any telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83176, March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1822A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80140 filed September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1823A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER NUMBER RESPONSE 02-S79114 10/15/02 11/06/02 02-S79761 08/03/02 10/30/02 02-S80489 09/23/02 11/07/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1824A1.txt
  • after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81659, November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1825A1.txt
  • unauthorized change occurred and neither Clear Choice nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60062, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1826A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-B0012492 10/10/02 05/08/03 Sprint 03-S82167 01/07/03 05/08/03 AT&T 03-S82199 01/09/03 04/03/03 Global Crossing 03-S82246 01/14/03 05/07/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1827A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82362 01/24/03 05/07/03 Verizon 03-S82576 02/10/03 05/08/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1828A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82270, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1829A1.txt
  • after the unauthorized change occurred and neither Adelphia nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82176, January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1830A1.txt
  • National 02-S77279 06/27/02 07/26/02 AmeriVision 02-S79765 08/03/02 04/24/03 Worldcom 02-S80042 08/03/02 10/22/02 Verizon 02-S80076 08/27/02 04/23/03 AT&T 02-S80423 09/17/02 10/11/02 Enhanced Communications 02-S80954 10/18/02 11/08/02 AT&T 02-S80957 10/18/02 11/08/02 Big River Telephone 02-S81352 11/06/02 12/23/02 Verizon 02-81491 11/14/02 01/27/03 PowerNet Global 02-S81691 11/29/02 12/23/02 Adelphia Long Distance 02-S82265 01/15/03 02/18/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1831A1.txt
  • after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60128, July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1832A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79758 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1833A1.txt
  • the unauthorized change occurred and neither Worldcom nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82445 filed January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1834A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82526, February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1837A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67532, May 7, 2001.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1838A1.txt
  • the unauthorized change occurred and neither AT&T, Ameritech, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73379, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1839A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71402, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1840A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67610, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1841A1.txt
  • 11, 2002 02-S71628 March 26, 2002 June 11, 2002 02-S71682 March 28, 2002 July 23, 2002 02-S71687 April 2, 2002 July 23, 2002 02-S71689 April 10, 2002 December 4, 2002 02-S71754 February 26, 2002 June 14, 2002 02-S72563 April 22, 2002 December 13, 2002 02-S73693 March 14, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1846A1.txt
  • change occurred and neither their authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67658 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1847A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against eMeritus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65317, filed September 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1848A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68027 filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1849A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69256, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1850A1.txt
  • change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70807 filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1851A1.txt
  • change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71499 filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1852A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72436 filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1853A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71558 filed April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1854A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71496 filed March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1855A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80141 02-S80151 02-S80243 02-S80263 August 22, 2002 August 20, 2002 July 30, 2002 June 14, 2002 October 7, 2002 October 7, 2002 October 4, 2002 October 4, 2002 AT&T TTI National PNG Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1857A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Network Plus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68142, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1858A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56761, July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1859A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73811, April 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1864A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66210, October 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1866A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71425 filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1867A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61444 filed July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1888A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74558, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1931A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant (IC No. 02-S81501) against Liberty OnLine IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See In the Matter of Liberty Online, Complaint Regarding Unauthorized Change of Subscriber's Telecommunications Carrier, DA No. 03-1693 (rel. May 15, 2003). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1955A1.txt
  • 2002 BellSouth 02-S71640 March 26, 2002 June 11, 2002 AT&T 02-S71658 March 28, 2002 July 12, 2002 Sprint 02-S72001 March 27, 2002 June 11, 2002 Not provided 02-S73526 April 19, 2002 July 9, 2002 Ameritech 02-S73357 April 4, 2002 June 21, 2002 Ameritech 02-S74511 April 29, 2002 December 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1956A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 02-S74517 March 4, 2002 December 13, 2002 02-S76295 June 5, 2002 December 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1963A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED OF COMPLAINT COMPLAINT RESPONSE CARRIER 02-S70254 March 19, 2002 May 17, 2002 None 02-S81303 October 23, 2002 December 12, 2002 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1964A1.txt
  • unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74564, filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1965A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66354, filed October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1966A1.txt
  • after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80632, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1967A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76312, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1968A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S61066 June 8, 2001 September 26, 2001 Global Crossing 02-S67606 January 16, 2002 March 16, 2002 RSL Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1969A1.txt
  • 19, 2002 02-S79527 June 12, 2002 September 23, 2002 02-S79787 July 22, 2002 September 30, 2002 02-S80699 October 2, 2002 November 21, 2002 02-S80811 October 10, 2002 November 21, 2002 02-S81233 October 31, 2002 December 12, 2002 02-S81495 November 14, 2002 December 30, 2002 02-S82045 December 26, 2002 February 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1970A1.txt
  • 13, 2003 03-S82575 February 8, 2003 March 31, 2003 03-S82632 February 7, 2003 March 20, 2003 03-S82984 March 3, 2003 April 21, 2003 03-S83198 March 18, 2003 May 14, 2003 03-S83269 March 25, 2003 May 6, 2003 03-S83665 April 22, 2003 May 29, 2003 03-I0024777 February 6, 2003 April 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1971A1.txt
  • 18, 2001 01-S52094 May 1, 2001 July 16, 2001 01-S66013 July 24, 2001 January 29, 2002 02-S67860 January 3, 2002 April 10, 2002 02-S77143 June 4, 2002 August 5, 2002 02-S77175 May 15, 2002 August 6, 2002 02-B0004304 July 9, 2002 December 23, 2002 See Appendix A, 02-B0004304 and 02-S77175 are duplicates of 02-S77143. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1972A1.txt
  • unauthorized change occurred and neither AT&T nor Allegiance Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70577, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1980A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57040, July 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1981A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82752 03-S82780 February 12, 2003 February 14, 2003 May 28, 2003 May 9, 2003 Verizon AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1982A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67945, February 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1983A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82972 March 3, 2003 May 9, 2003 WorldCom 03-I0027193 December 16, 2002 May 2, 2003 AT&T Corp. 03-I0028136 February 11, 2003 May 9, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1984A1.txt
  • 21, 2002 02-S74550 March 14, 2002 August 9, 2002 02-S76093 March 15, 2002 July 22, 2002 02-S76244 May 31, 2002 August 2, 2002 02-S79174 June 19, 2002 September 25, 2002 03-I0027798 February 5, 2003 May 16, 2003 03-S83125 January 22, 2003 May 9, 2003 03-S83243 March 20, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1985A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81529, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1986A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81507 October 3, 2002 February 7, 2003 03-I0026509 January 31, 2003 May 28, 2003 03-S82398 January 17, 2003 April 4, 2003 03-S83260 March 19, 2003 May 28, 2003 03-S83287 March 24, 2003 May 28, 2003 03-S83371 February 26, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1987A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80160 March 25, 2002 November 26, 2003 03-S82374 January 23, 2003 May 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1988A1.txt
  • Corp. 02-S67836 January 2, 2002 May 6, 2002 AT&T Corp. 02-S68443 February 20, 2002 May 24, 2002 None 02-S69381 March 14, 2002 May 24, 2002 None 02-S71620 April 4, 2002 August 1, 2002 None 02-S72568 March 25, 2002 June 21, 2002 Verizon 02-S77071 May 17, 2002 September 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1989A1.txt
  • the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81529, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-1995A1.txt
  • 14, 2002 02-S72009 April 8, 2002 June 11, 2002 02-S72016 March 26, 2002 June 11, 2002 02-S73693 March 11, 2002 December 10, 2002 02-S74908 March 21, 2002 December 10, 2002 02-S75752 May 6, 2002 July 22, 2002 02-S76086 May 15, 2002 December 13, 2002 02-S76257 April 11, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76252, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2002A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79998 July 29, 2002 December 17, 2002 AT&T Corp. 02-S80044 July 30, 2002 December 17, 2002 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2003A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S60056 01-S60057 02-S74486 02-S76613 03-S83434 July 10, 2001 June 25, 2001 April 18, 2002 May 8, 2002 February 21, 2002 October 1, 2001 October 1, 2001 July 22, 2002 July 22, 2002 May 19, 2003 Qwest Verizon Not Reported AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2004A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80256 02-S80516 August 30, 2002 September 10, 2002 December 2, 2002 December 2, 2002 Verizon. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2005A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 03-S83307 03-S83375 March 28, 2003 March 31, 2003 May 20, 2003 May 22, 2003 AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2006A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 02-S73795 02-S80559 02-S80910 April 1, 2002 September 17, 2002 October 2, 2002 April 8, 2003 October 18, 2002 January 13, 2003 WorldCom, Inc. Sprint AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2007A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S73536 02-S80062 02-S80070 02-S80073 April 22, 2002 August 5, 2002 July 15, 2002 August 9, 2002 March 28, 2003 November 5, 2002 November 5, 2002 November 5, 2002 AT&T & Verizon Verizon Verizon Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2008A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE 02-S73435 March 15, 2002 August 13, 2002 02-S79997 July 10, 2002 November 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2009A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81941 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2010A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69792 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2011A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80085 filed August 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2012A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80855 filed July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2013A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82597, filed January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2014A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67854, filed January 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2015A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76598, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2016A1.txt
  • change occurred and neither their authorized carrier nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83369 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2017A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76315 filed April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2018A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81883, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2019A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order if effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80264, filed August 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2020A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71405 filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2021A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69150, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2022A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83564 filed April 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2023A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80058 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2024A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71157 filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2025A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64428, filed August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2026A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80899 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2027A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81111 filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2028A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80501 filed September 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2029A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0007671 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2041A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S66745 12/28/01 03/12/02 AT&T 02-S66764 12/27/01 03/121/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2042A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82995, March 6, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2043A1.txt
  • after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82667, February 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2044A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81698, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2045A1.txt
  • the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82169 filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2046A1.txt
  • after the unauthorized change occurred and neither ACN nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83744, April 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2047A1.txt
  • after the unauthorized change occurred and neither CGI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82996, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2048A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80425, September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2049A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79426, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2050A1.txt
  • after the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83365, April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2051A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73388 filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2052A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83430 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2053A1.txt
  • 02-S80074 02-S80096 02-S80495 02-S81432 02-S81434 02-S81708 02-S81791 03-S82196 03-S82197 03-S82368 03-S83341 10/10/02 07/24/02 08/27/02 08/27/02 09/20/02 11/08/02 11/08/02 11/29/02 12/10/02 08/28/02 01/09/03 01/24/03 04/04/03 02/26/03 09/09/02 09/20/02 10/22/02 11/07/02 01/07/03 12/23/02 01/13/03 01/13/02 02/18/03 01/24/03 03/18/03 04/29/03 Qwest AT&T Verizon Qwest McLeodUSA Verizon AT&T PowerNet Global eLEC AT&T AT&T AT&T Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2056A1.txt
  • the unauthorized change occurred and neither Essential.com nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64719 filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2120A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56697, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2122A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76308, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2123A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71346, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2124A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-B0010903 October 10, 2002 February 4, 2003 02-B0012040 October 14, 2002 February 4, 2003 02-B0012767 October 17, 2002 February 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2125A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70803, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2130A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0028835, filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2131A1.txt
  • the unauthorized change occurred and neither Talk America nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83799, May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2132A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82033, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2133A1.txt
  • unauthorized change occurred, and neither IDT nor AT&T Broadband/Comcast may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83175, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2134A1.txt
  • unauthorized change occurred and neither Ameritech, AT&T nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010838 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2135A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82053, December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2136A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024166 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2137A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78981, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2138A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83509 filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2139A1.txt
  • after the unauthorized change occurred and neither Worldcom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83557, April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2141A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81211, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2142A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Liberty IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82823, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2143A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Cox IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81217, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2144A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82840 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2145A1.txt
  • change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82491 filed December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2146A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81435 filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2147A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82482 filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2148A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81160 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2149A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81059, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2150A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81059, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2151A1.txt
  • change occurred and neither their authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80398 filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2152A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80355 filed May 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2153A1.txt
  • change occurred and neither their authorized carrier nor NAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80091 filed August 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2154A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Cavalier IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80017, filed July 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2157A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79551, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2158A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74478, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2159A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79602 filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2160A1.txt
  • change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67115, filed January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2161A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69326, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2162A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against eLEC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70646, filed March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2163A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82358 03-S82608 January 8, 2003 January 14, 2003 May 7, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2164A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81370 03-S82125 October 29, 2002 March 20, 2002 February 12, 2003 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2165A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81437 October 25, 2002 December 23, 2002 03-S82367 January 13, 2003 March 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2166A1.txt
  • change occurred and neither their authorized carrier nor Cytela may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81463 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2167A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81466 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2168A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81745 filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2169A1.txt
  • change occurred and neither their authorized carrier nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82619 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2170A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82335 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2171A1.txt
  • change occurred and neither their authorized carrier nor Ciera may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82818 filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2173A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 02-S82024 December 10, 2002 February 21, 2003 03-S82873 March 5, 2003 April 25, 2003 03-S83008 March 12, 2003 April 22, 2003 03-B0031046 January 24, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2174A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80352, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2175A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0027793, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2176A1.txt
  • unauthorized change occurred and neither its authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81711, filed December 2, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2177A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S81932 December 24, 2002 February 7, 2003 MCI 03-I0029133 February 12, 2003 May 8, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2178A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8 IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76234, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2181A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Worldcom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68633, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2235A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60218, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2236A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58608 July 19, 2001 September 10, 2001 01-S61350 June 13, 2001 October 1, 2001 01-S66064 October 1, 2001 March 11, 2002 02-S71644 February 21, 2002 June 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2237A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60570, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2238A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83329 03-S83621 February 5, 2003 April 2, 2003 June 6, 2003 June 20, 2003 Not reported. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2239A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79578 July 18, 2002 October 8, 2002 02-S81741 November 22, 2002 May 11, 2003 02-S82036 November 14, 2002 March 21, 2003 03-I0025076 January 22, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2240A1.txt
  • August 30, 2002 November 4, 2002 TTI National, Inc. 02-S80658 September 30, 2002 December 23, 2002 SBC 02-S81682 November 8, 2002 February 4, 2003 None 02-S81827 December 12, 2002 February 27, 2003 None 03-S82244 November 26, 2002 February 28, 2003 AT&T Corp. 03-S82330 January 14, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2241A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67620 January 9, 2002 April 30, 2002 02-S69371 March 15, 2002 June 12, 2002 02-S76261 June 3, 2002 August 19, 2002 02-S80857 October 2, 2002 November 26, 2002 02-S81178 October 23, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2242A1.txt
  • 02-S76987 June 6, 2002 September 4, 2002 WorldCom 02-S80049 July 26, 2002 December 10, 2002 WorldCom 02-S80080 August 2, 2002 October 15, 2002 AT&T Corp. 02-S80132 August 16, 2002 December 10, 2002 WorldLink Solutions 02-S80826 September 26, 2002 December 17, 2002 AT&T Corp. 02-S81166 August 11, 2002 December 17, 2002 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2265A1.txt
  • the unauthorized change occurred and neither Sprint, Qwest, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58167, July 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2266A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63679, September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2267A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76499, April 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2268A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau INFORMAL COMPLAINT NUMBER COMPLAINANTS' NAMES NOTICE OF INFORMAL COMPLAINT DATE OF CARRIER RESPONSE 02-S77186 Carolyn Willoughby July 14, 2002 December 4, 2002 02-S73563 Christine Cavalea June 19, 2002 July 22, 2002 02-S76416 Anthony Ebert July 8, 2002 December 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2269A1.txt
  • 14, 2002 December 4, 2002 02-S77444 Roberto Cruz December 4, 2002 July 14, 2002 02-S79483 Mrs. Alan Lindsay August 30, 2002 December 30, 2002 02-S79495 Mary Szcutkowski August 30, 2002 December 13, 2002 02-S79586 Alice Beck August 27, 2002 December 7, 2003 03-I0026718 Betty Ellison March 27, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2270A1.txt
  • the unauthorized change occurred and neither AT&T Corporation nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79514, July 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2271A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72045, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-227A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Essential may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S48021, April 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-228A1.txt
  • the first thirty days after the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68410, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-229A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 02-S67601 December 10, 2001 March 15, 2002 AT&T 02-S70219 March 25, 2002 May 7, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2309A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband/Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83127, March 21, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-230A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68612, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2310A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AllTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83999, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2311A1.txt
  • unauthorized change occurred and neither the authorized nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80035 filed August 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2312A1.txt
  • the unauthorized change occurred and neither Ameritech nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICWCSSONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79759, filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2313A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83235 03/31/03 07/02/03 AT&T 03-S83286 03/28/03 07/02/03 AT&T 03-S83360 04/04/03 07/02/03 AT&T 03-S83409 04/10/03 07/02/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2314A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83950, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2315A1.txt
  • days after the unauthorized change occurred and ATC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83296, filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2316A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83196 filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2317A1.txt
  • after the unauthorized change occurred and neither WorldCom nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81534, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2318A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72438, April 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2319A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83998, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-231A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62928, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2320A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83812, May 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2321A1.txt
  • unauthorized change occurred and neither VarTec nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82813 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2334A1.txt
  • 3, 2001 01-S52014 May 3, 2001 June 8, 2001 01-S54064 April 17, 2001 December 17, 2001 01-S58943 August 7, 2001 October 16, 2001 02-S70400 March 19, 2002 May 3, 2002 02-S72382 April 29, 2002 July 1, 2002 02-S79543 July 12, 2002 September 18, 2002 02-B0005767 August 7, 2002 December 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2335A1.txt
  • October 25, 2002 02-S80873 October 9, 2002 November 27, 2002 02-S81205 October 23, 2002 December 6, 2002 02-S81517 November 14, 2002 December 20, 2002 02-S81646 November 26, 2002 January 10, 2003 02-F0014875 December 3, 2002 February 24, 2003 03-S83554 December 26, 2002 May 22, 2003 See Appendix A, 02-S79380 is a duplicate of 02-S79037. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2336A1.txt
  • unauthorized change occurred, and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79503, filed June 10, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2337A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Williams Communications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55778, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-235A1.txt
  • after the unauthorized change occurred and that neither the authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80675, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-236A1.txt
  • incurred during the first thirty days after the unauthorized change occurred and IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81739, December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-237A1.txt
  • thirty days after the unauthorized change occurred and neither Worldcom, nor MT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0003594 filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2384A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Citizens IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66021, September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2385A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56096, June 12, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2386A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CenturyTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54312, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2387A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2388A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Ameritech IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67552, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2389A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S52179, April 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-238A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81511 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2390A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66359, November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2391A1.txt
  • WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER CONSUMER'S NAME DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67531 Dana Stump March 19, 2001 March 27, 2002 02-S67537 Alicia Nelson October 10, 2001 December 7, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2392A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64722, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2393A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011666, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2394A1.txt
  • November 2002 02-S76986 June 10, 2002 December 4, 2002 02-S76989 June 6, 2002 December 13, 2002 02-S77093 May 23, 2002 December 10, 2002 02-S77152 May 9, 2002 December 10, 2002 02-S77167 May 14, 2002 December 4, 2002 02-S77195 June 11, 2002 December 4, 2002 02-P28838 April 24, 2002 August 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2395A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77204, June 25, 20032. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2396A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64422, August 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2397A1.txt
  • after the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77241, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2398A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau WorldCom's Notice of Informal Complaint No. IC 02-S77406, June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2399A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S63440 August 21, 2001 October 30, 2001 Not provided 02-S79080 July 15, 2002 January 7, 2003 Verizon 02-B0011293 October 10, 2002 February 27, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-239A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80404, September 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2400A1.txt
  • and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau WorldCom's Notice of Informal Complaint No. IC 02-S79393, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2401A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76237, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-240A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor AN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80038, July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2412A1.txt
  • pursuant to Section 258 of the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. See 47 C.F.R. § 64.1150 (d). 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2414A1.txt
  • the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004398, filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2415A1.txt
  • after the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83799, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2416A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldxChange IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83492, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2417A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83337 filed April 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2418A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72448, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2419A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against KTNT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0007122, September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2420A1.txt
  • the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83847 filed May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2421A1.txt
  • after the unauthorized change occurred and neither Ameritech nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80103, August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2422A1.txt
  • the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82593 filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2423A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83768, May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2437A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S51616 March 30, 2001 May 15, 2002 02-S67587 January 6, 2002 July 18, 2002 02-S79715 July 30, 2002 November 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2438A1.txt
  • WorldCom 02-S71624 April 4, 2002 June 17, 2002 AT&T Corp. 02-S71643 January 23, 2002 June 12, 2002 WorldCom 02-S71940 March 5, 2002 June 12, 2002 LDMI 02-S80456 September 10, 2002 November 8, 2002 AT&T Corp. 02-S80570 September 19, 2002 November 15, 2002 CTI 02-S81485 November 5, 2002 January 7, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2439A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80153 June 11, 2002 September 13, 2002 03-S82829 February 25, 2003 June 13, 2003 03-S83494 April 8, 2003 June 6, 2003 03-S83743 April 7, 2003 June 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2440A1.txt
  • August 20, 2001 September 26, 2002 Zone Telecom 02-S67799 January 11, 2002 May 23, 2002 N.E.T 02-S67946 January 28, 2002 May 6, 2002 WorldLink Solutions 02-S69369 March 14, 2002 May 17, 2002 Zone Telecom 02-S71422 March 15, 2002 June 12, 2002 WorldLink Solutions 02-S77171 May 13, 2002 September 4, 2002 N.E.T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2441A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80351, filed May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2442A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83002 filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2443A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82925 filed February 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2444A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83288 filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2445A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83054 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2446A1.txt
  • occurred and neither their authorized carrier nor Cox Virginia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83340 filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2447A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83340 filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2448A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83322 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2449A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I00284865 filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2450A1.txt
  • change occurred and neither their authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82937 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2451A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71490, filed April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83566, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2453A1.txt
  • occurred and neither their authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82863 filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2454A1.txt
  • change occurred and neither their authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83064 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2455A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83122 filed March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2456A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against OneStar IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83187, filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2457A1.txt
  • change occurred and neither their authorized carrier nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66058 filed October 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2458A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55431 filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2459A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61670, filed August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2460A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61679, filed August 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2461A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65621, filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2462A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against APS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48211, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2463A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UKI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81356, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2464A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81230 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2465A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83237 filed March 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2466A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82788, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2467A1.txt
  • occurred and neither their authorized carrier nor LD Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83715 filed April 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-246A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor NOS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80647 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2472A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S58987 July 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2473A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau BSP, Informal Complaint No. IC-01-S65387, September 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2474A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56689, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2475A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63721, August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2476A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52345 March 26, 2001 July 30, 2001 01-S56046 May 30, 2001 September 7, 2001 01-S660338 November 13, 2001 February 11, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2477A1.txt
  • 12, 2001 01-S56012 June 15, 2001 October 12, 2001 01-S60086 August 5, 2001 September 17, 2001 01-S61116 July 9, 2001 October 1, 2001 01-S63717 August 24, 2001 February 8, 2002 01-S65615 November 20, 2001 December 11, 2001 01-S66088 October 9, 2001 March 22, 2002 01-S66355 October 5, 2001 January 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2478A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83563, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-247A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81464 filed November 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2486A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Ameritech IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71567, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2487A1.txt
  • 19, 2002 02-S74552 April 12, 2002 August 12, 2002 02-S76277 May 14, 2002 August 6, 2002 02-S76299 March 11, 2002 August 19, 2002 02-S76302 April 23, 2002 August 12, 2002 02-S77103 May 23, 2002 September 16, 2002 02-S77177 June 7, 2002 September 4, 2002 02-S79384 June 28, 2002 September 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2488A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70522, March 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2489A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76350, May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-248A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77426 filed June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2490A1.txt
  • Affairs Bureau APENDIX A INFORMAL COMPLAINT NUMBER CONSUMER'S NAME DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71687 Cristo Mora April 4, 2002 June 14, 2002 02-S72563 Adam Soich June 19, 2002 December 13, 2002 02-S77077 Mildred Tucker July 25, 2002 December 4, 2002 WorldCom's Notice of Informal Complaint No. IC 02-S77077, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2491A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S679072, July 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2492A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79540, July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2493A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011352, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2494A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011352, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2495A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62489, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2497A1.txt
  • occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80052 filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2498A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S83083 March 18, 2003 May 7, 2003 03-S83742 April 4, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2499A1.txt
  • occurred and neither their authorized carrier nor LD Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82750 filed February 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-249A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81208 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2500A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65346, filed September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2501A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66418, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2502A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50335, filed March 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2503A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024725 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2504A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83669 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2505A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83245 filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2506A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66416, filed June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2507A1.txt
  • occurred and neither their authorized carrier nor Discount Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83169 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2508A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83659 03-I0026900 March 31, 2003 January 23, 2003 June 20, 2003 June 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2509A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83966 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-250A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81353 filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2510A1.txt
  • change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83630 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2511A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83003 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2512A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81840, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2514A1.txt
  • change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80239 filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2515A1.txt
  • change occurred and neither their authorized carrier nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82395 filed December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2516A1.txt
  • change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83664 filed April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-251A1.txt
  • of any telephone bills issued from the Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80416 filed September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2526A1.txt
  • occurred and neither Covista nor United Systems Access Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81593 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2527A1.txt
  • the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72292, filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2528A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84064, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2529A1.txt
  • unauthorized change occurred and neither TDS Metrocom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84043 filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-252A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81131 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2530A1.txt
  • change occurred and neither their authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0035079S filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2531A1.txt
  • the unauthorized change occurred and neither Verizon nor Legent may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84066, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2532A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76085 03-S82630 May 18, 2002 February 12, 2003 July 23, 2002 March 14, 2003 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2533A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81158, October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2534A1.txt
  • the unauthorized change occurred and neither WorldCom nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83527 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2535A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76083 04/18/02 05/28/03 WorldCom 02-S81277 11/01/02 06/25/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2536A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67616, October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2539A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDDS Worldcom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66214, filed October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-253A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC02-S77224 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2540A1.txt
  • unauthorized change occurred and neither Verizon and AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66094, filed October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2541A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL Comm USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64424, filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2542A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76273, June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2543A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70474, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2544A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 01-S50336 April 30, 2001 May 22, 2001 01-S61113 July 12, 2001 September 18, 2001 01-S62952 August 20, 2001 November 2, 2001 01-S65980 October 10, 2001 December 28, 2001 02-S76496 March 15, 2002 July 15, 2002 02-S79147 July 18, 2002 September 20, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2545A1.txt
  • change occurred neither the authorized carrier nor AT&T Corporation may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66084, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2546A1.txt
  • INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56384 June 19, 2001 May 16, 2002 01-S57863 July 9, 2001 August 21, 2001 01-S61109 July 16, 2001 September 26, 2002 01-S64405 August 31, 2001 November 19, 2001 02-S68060 December 31, 2001 April 8, 2002 02-S71377 March 25, 2002 May 31, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2547A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBERS 02-S70389 March 15, 2002 March 27, 2003 02-S80007 August 12, 2002 October 4, 2002 03-S83698 April 21, 2003 June 23, 2003 03-S83806 April 28, 2003 June 24, 2003 03-S83869 April 23, 2002 June 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2548A1.txt
  • 30, 2002 01-S66336 October 5, 2001 January 30, 2002 02-S69394 January 20, 2002 April 19, 2002 02-S70275 February 27, 2002 May 6, 2002 02-S71361 March 18, 2002 June 7, 2002 02-S71498 March 29, 2002 June 7, 2002 02-S72481 March 14, 2002 June 11, 2002 02-S74570 April 23, 2002 July 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2549A1.txt
  • 02-S79996 August 28, 2002 October 7, 2002 02-S80403 July 18, 2002 October 7, 2002 02-S80861 October 9, 2002 November 7, 2002 02-S81123 October 25, 2002 December 10, 2002 02-S81171 October 28, 2002 December 11, 2002 See Appendix A 01-S64404, 01-S65302, 02-S71984, 02-S73087 and 02-F0002828 are duplicates of 01-S60225, 01-S64711, 02-S69152, 02-S75754 and 02-S80861, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-254A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81057 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2555A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S83953 May 13, 2003 June 17, 2003 Primus 03-S84094 June 10, 2003 June 27, 2003 ZoneLD See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-255A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62920 filed August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-256A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80504 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-257A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81612 filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-258A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81165 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-259A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76282, May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-260A1.txt
  • the first thirty days after the unauthorized change occurred and ATI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80204, filed August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-261A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80674 October 2, 2002 November 19, 2002 Sprint 02-S80748 October 17, 2002 December 17, 2002 AT&T 02-S81503 November 14, 2002 December 17, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-262A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0003108 August 22 2002 December 19, 2002 Verizon 02-S80615 September 27, 2002 December 19, 2002 Verizon 02-S80743 October 18, 2002 December 19, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-263A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79780 July 12, 2002 October 25, 2002 Sprint 02-S80598 September 26, 2002 December 18, 2002 SWB See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-264A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80179 09/09/02 11/14/02 Sprint 02-S80262 09/09/02 11/14/02 None 02-S80375 09/13/02 09/13/02 AT&T 02-S80402 09/16/02 11/14/02 Qwest 02-S80639 10/01/02 11/14/02 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2740A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. Comcast Petition for Reconsideration, filed June 20, 2003 (``Petition''). 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-274A1.txt
  • thirty days after the unauthorized change occurred neither AT&T nor Yestel, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66308, filed November 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-275A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S64416 October 18, 2001 January 22, 2002 AT&T 02-S68007 March 15, 2002 April 12, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2768A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007711, September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2769A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55031, June 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-276A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Number Notice Response Carrier 01-S52003 May 24, 2001 June 5, 2001 AT&T 01-S53946 June 14, 2001 July 6, 2001 Qwest 01-S54073 June 14, 2001 July 9, 2001 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2770A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINT(S) DATE OF NOICE DATE OF CARRIER RESPONSE 01-S6135 7 Lynn Esp August 30, 2001 October 1, 2001 02-S67554 Michael Farrell August 9, 2001 September 12, 2001 02-S71094 Marchel'le Renise Barber May 7, 2002 June 5, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2771A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71626, February 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2772A1.txt
  • the unauthorized change occurred and neither Verizon, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71630, January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2773A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S7540, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2774A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74914, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2775A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78984, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2776A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80686, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2777A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80686, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-277A1.txt
  • thirty days after the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76335, filed May 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2782A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84118 filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2783A1.txt
  • after the unauthorized change occurred and neither WorldCom nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82078, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2784A1.txt
  • the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUKIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60208, filed August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2785A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S82055 12/31/02 08/05/03 IDT 03-S84167 06/17/03 05/05/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2786A1.txt
  • after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79777, August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2787A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S77353 06/27/02 08/01/03 AT&T 02-S73374 04/04/02 08/01/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2788A1.txt
  • the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82875 filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2789A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83980 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-278A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S79489, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2790A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-SA81494, November14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2794A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63259, August 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2795A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66129, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2796A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80361, August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2797A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-SSeptember 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2798A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80627, September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-279A1.txt
  • 19, 2002 02-S81499 November 29, 2002 December 16, 2002 02-S81530 November 29, 2002 December 19, 2002 02-S81535 November 29, 2002 December 27, 2002 02-S81624 December 13, 2002 January 6, 2003 02-S81680 December 12, 2002 January 10, 2003 02-S81684 December 13, 2002 January 10, 2003 02-S81687 December 13, 2002 December 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2802A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71669, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2803A1.txt
  • Robin Evert September 16, 2002 Qwest 02-S80473 Patricia Davis December 30, 2002 Not provided 02-S80493 Stephanie English September 20, 2002 AT&T 02-S80507 Johnaur Santos September 3, 2002 Not provided 02-S80508 Dexter Brank October 12, 2002 Verizon 02-S80614 Bennie Betts September 24, 2002 Ameritech/AT&T 02-S80618 Michael O'Brien September 27, 2002 Not provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2804A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S63063 August 22, 2001 February 22, 2002 02-S81389 November 5, 2002 December 23, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2805A1.txt
  • 10, 2003 03-S82592 February 6, 2003 April 4, 2003 03-S82604 December 31, 2002 April 4, 2003 03-S82606 February 4, 2003 April 10, 2003 03-S83011 March 5, 2003 April 25, 2003 03-S83248 February 20, 2003 June 6, 2003 03-S83386 February 7, 2003 June 20, 2003 03-I0029106 February 12, 2003 April 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2806A1.txt
  • 22, 2003 03-S84031 May 22, 2003 July 24, 2003 03-S84120 June 6, 2003 August 4, 2003 03-S84146 June 6, 2003 August 1, 2003 03-B0034431S March 24, 2003 June 27, 2003 03-I0037511S April 8, 2003 July 25, 2003 03-I0041279S May 7, 2003 July 11, 2003 03-I0042566S May 19, 2003 July 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2807A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80023 July 30, 2002 January 28, 2003 02-S81237 October 16, 2002 January 31, 2003 03-S82363 December 10, 2002 April 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2808A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83233 March 20, 2003 June 27, 2003 Capsule Communications 03-S83482 April 9, 2003 June 20, 2003 Verizon 03-S83864 April 15, 2003 August 1, 2003 Cucumber Communications 03-S84104 May 27, 2003 August 1, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2809A1.txt
  • days after the unauthorized change occurred and neither WorldxChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82324, January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-280A1.txt
  • INFORMAL COMPLAINT NUMBER DATE OF NOTICE DATE OF RESPONSE 02-S80185 September 27, 2002 October 17, 2002 02-S80378 September 27, 2002 October 17, 2002 02-S80505 October 11, 2002 November 8, 2002 02-S80702 October 25, 2002 November 18, 2002 02-S81190 November 15, 2002 December 4, 2002 02-S81335 November 2, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2810A1.txt
  • days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0045493S June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2811A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83965, April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2812A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79058, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2813A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S82519 03-S82534 January 24, 2003 January 27, 2003 March 21, 2003 March 21, 2003 RSL Communications AmeriVision See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2816A1.txt
  • change occurred and neither the authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81261 filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2817A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S76853 06/17/02 07/28/03 AT&T 02-S79296 07/15/02 07/28/03 Talk America 02-S79358 07/22/02 07/28/03 03-S84068 05/29/03 07/28/03 Talk America See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2818A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80165, filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2819A1.txt
  • days after the unauthorized change occurred and neither AT&T nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0025157, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2820A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83403 04/10/03 08/05/03 03-S83483 04/17/03 05/05/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2821A1.txt
  • the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82650 filed February 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2822A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79237, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2846A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83942 May 17, 2003 July 25, 2003 03-S84207 June 11, 2003 August 1, 2003 03-I0039345 April 21, 2003 July 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2847A1.txt
  • Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81755 03-S83968 03-S84083 November 27, 2002 May 14, 2003 June 3, 2003 July 23, 2003 July 25, 2003 August 1, 2003 AT&T Corp. WorldCom BellSouth See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2848A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83994 May 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2849A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73442, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2850A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83493 March 25, 2003 June 27, 2003 03-S83537 March 28, 2003 June 27, 2003 03-S83774 April 17, 2003 June 27, 2003 03-S83845 April 30, 2003 June 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2851A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70282 March 19, 2002 August 12, 2002 02-S77142 June 7, 2002 August 27, 2002 02-S79749 March 28, 2002 November 8, 2002 02-S81200 October 16, 2002 June 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-288A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76227, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2894A1.txt
  • November 14, 2002 02-S81470 November 6, 2002 January 4, 2003 03-S82205 December 27, 2002 February 26, 2003 03-S82346 January 17, 2003 March 10, 2003 03-S82487 January 30, 2003 March 13, 2003 03-S82625 December 19, 2002 March 13, 2003 03-S84342 June 25, 2003 August 7, 2003 See Appendix A, 02-S79380 is a duplicate of 02-S79037. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-289A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77376, May 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-290A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77205, June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-291A1.txt
  • after the unauthorized change occurred and neither Lifeline Communications (Lifeline) nor Network Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77164, May 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-292A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76225, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-293A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72042, March 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-294A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71970, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-295A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63565, September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-296A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, WorldxChange, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58320, July 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2973A1.txt
  • the unauthorized change occurred and neither WorldCom nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84560 filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2974A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84528 filed July 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2975A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S84387, July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-297A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58319, July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2983A1.txt
  • after the unauthorized change occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80235, August 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2984A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66608, December 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2985A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81702, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2987A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 02-S70274 March 20, 2002 May 17, 2002 03-I0024651 December 11, 2002 April 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2988A1.txt
  • February 20, 2002 December 18, 2001 March 29, 2002 June 17, 2002 August 8, 2002 September 18, 2002 October 1, 2002 October 1, 2001 November 20, 2001 March 6, 2002 April 19, 2002 May 28, 2002 August 22, 2002 August 14, 2002 September 26, 2002 October 31, 2002 November 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2989A1.txt
  • 13, 2003 03-S82797 March 4, 2003 April 17, 2003 03-S82827 February 21, 2003 April 4, 2003 03-S84028 May 20, 2003 July 8, 2003 03-S84440 July 8, 2003 August 15, 2003 03-S000191S July 8, 2003 August 12, 2003 03-I0035954S February 27, 2003 August 14, 2003 03-I0048432S July 7, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-298A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54948, June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2992A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76593, May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2993A1.txt
  • 10, 2002 02-S77366 May 10, 2002 December 4, 2002 02-S79049 July 14, 2002 January 7, 2003 02-S79501 July 12, 2002 January 7, 2003 02-S80488 September 23, 2002 January 7, 2003 02-S80812 October 7, 2002 December 4, 2002 02-S80923 October 14, 2002 January 28, 2003 02-S81869 December 10, 2002 February 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2995A1.txt
  • 10, 2002 December 6, 2002 02-S81918 Mamie L. Gates-Reynolds December 18, 2002 February 20, 2003 02-S81921 Martha Orlowski December 18, 2002 February 13, 2003 03-I0025135 Frieda Heaps January 28, 2003 June 10, 2003 03-I0026316 Anthony Divito January 29, 2003 May 6, 2003 03-I0029354 Merie Labbato February 26, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2996A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67118 Ruth Stainer January 8, 2002 March 11, 2002 02-S81911 Alexander Model December 18, 2002 February 13, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2997A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81609, November 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2998A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58096, July 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-2999A1.txt
  • days after the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70465, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-299A1.txt
  • the first thirty days after the unauthorized change occurred and neither Startec or Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70248, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3000A1.txt
  • days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74501, March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3001A1.txt
  • 2003 April 18, 2003 CGI Long Distance 03-S83166 March 19, 2003 May 16, 2003 ExpressTel 03-S83308 March 12, 2003 May 23, 2003 WorldxChange Comm. 03-S83522 April 23, 2003 May 30, 2003 None 03-S83617 April 9, 2003 June 27, 2003 GE Residential Long Distance 03-I0029044 February 6, 2003 May 9, 2003 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-300A1.txt
  • unauthorized change occurred to the relevant Complainant and neither the authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58696, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-301A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S57874, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-302A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68439, February 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-303A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64512, September 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-304A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S58754 01-S64660 01-S66025 02-S67058 June 4, 2001 September 11, 2001 September 18, 2001 October 22, 2001 September 10, 2001 November 28, 2001 January 10, 2002 February 19, 2002 BellSouth AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-305A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51285, April 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-306A1.txt
  • thirty days after the unauthorized change occurred and neither the authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55785, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-307A1.txt
  • the first thirty days after the unauthorized change occurred and neither Sprint nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58232, July 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-308A1.txt
  • the first thirty days after the unauthorized change occurred and neither XO nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S60081, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-309A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76388 02-S76617 May 8, 2002 May 8, 2002 August 19, 2002 August 19, 2002 Not reported AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-310A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S66056 01-S66073 01-S66076 01-S66198 October 15, 2001 September 25, 2001 January 8, 2002 October 22, 2001 January 4, 2002 May 10, 2002 April 19, 2002 March 15, 2002 WorldCom WorldCom AT&T Corp. Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3115A1.txt
  • and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Telephone Number 908-813-0240 Informal Complaint No. IC 02-S80377, August 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3116A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80552, September 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3117A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S63072 Bryan Rennie August 22, 2001 October 30, 2001 02-S76411 Susan Kolding June 10, 2002 December 13, 2002 02-S71571 Mary Ellen Leidy April 4, 2002 June 11, 2002 02-S73498 S. Harry Spackman April 22, 2002 July 2, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3118A1.txt
  • August 1, 2002 January 7, 2003 02-S80004 Beverly Layton August 12, 2002 January 7, 2003 02-S80131 David Raderstorf August 27, 2002 January 10, 2003 02-S80134 Lem Callahan August 27, 2002 October 3, 2002 02-S81765 Jeffrey Daesch December 4, 2002 February 4, 2003 02-S81871 Darryl Dykstra December 17, 2002 February 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3119A1.txt
  • April 14, 2002 June 26, 2002 02-S74514 Hilda Fiorio March 14, 2002 December 13, 2002 02-S79518 Hattie Myers o/b/o Clyde Woodward July 22, 2002 December 13, 2002 02-S81696 Ruth Barnes November 18, 2002 January 22, 2003 02-S81762 Ricki Leigh o/b/o Fit For Life Personal Training December 19, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-311A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72484, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3120A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81107, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3122A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81107, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3123A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67165, July 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3124A1.txt
  • after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81822, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3125A1.txt
  • after the unauthorized change occurred and neither SBC nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81822, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-312A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81591, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3130A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71559 filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3131A1.txt
  • the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84496 filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3132A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Bullseye's Notice of Informal Complaint No. IC 03-S84455, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3133A1.txt
  • the unauthorized change occurred and neither Qwest nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80990 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3134A1.txt
  • the unauthorized change occurred and neither Verizon nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P27917 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3135A1.txt
  • occurred and neither Talk America nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80974 filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3136A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Silv IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81620, November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3137A1.txt
  • the unauthorized change occurred and neither Qwest nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICLCRONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84220, filed February 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3138A1.txt
  • the unauthorized change occurred and neither Sprint nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81327, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3139A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau LDCB's Notice of Informal Complaint No. IC 02-S76254, June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-313A1.txt
  • along with copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80813, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3140A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026350, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3141A1.txt
  • January 7, 2003 02-S81783 Ruby Smith o/b/o Opal Scott December 9, 2002 February 4, 2003 02-S81796 Gerald Morse December 12, 2002 February 10, 2003 03-I0025152 Glory Solomon January 9, 2003 April 24, 2003 03-I0026743 Nabil Horani January 17, 2003 May 1, 2003 03-I0026763 Mildred Philbin February 25, 2003 April 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3142A1.txt
  • February 4, 2003 02-S81619 Barbara Venerus o/b/o Matilda Garrity November 12, 2002 January 22, 2003 02-S81622 Helen Fuhrmann November 19, 2002 January 16, 2003 02-S81625 Bettie Silmon November 18, 2002 January 22, 2003 02-S81627 Robert Alcon November 14, 2002 January 22, 2003 02-S81668 Floyd Hulegaard November 14, 2002 January 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3143A1.txt
  • 02-S80966 Virginia Becker o/b/o Minnie Vetter October 1, 2002 December 23, 2002 02-S81034 Ernest Curcio October 10, 2002 December 23, 2002 02-S81039 Lois Bonacasa August 19, 2002 January 7, 2003 02-S81074 Willard Erdman October 23, 2002 December 23, 2002 02-S81231 Alfred Tucker o/b/o Myrtle Reese October 23, 2002 November 25, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3148A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65984, October 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3149A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81469, November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-314A1.txt
  • M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80259 02-S80856 02-S81615 August 16, 2002 October 2, 2002 November 12, 2002 December 6, 2002 November 26, 2002 January 15, 2003 WorldCom AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3152A1.txt
  • July 29, 2002 July 17, 2002 02-S77059 June 11, 2002 August 21, 2002 02-S79090 July 11, 2002 September 26, 2002 02-S80611 September 19, 2002 November 13, 2002 02-S81207 03-S83789 October 23, 2002 April 8, 2003 December 10, 2002 May 20, 2003 See Appendix A, 01-S61699 and 02-S73691 are duplicates of 01-S58214 and 02-S73371, respectively. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3153A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview Networks IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S59622, filed January 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3154A1.txt
  • February 26, 2003 03-S82250 January 14, 2003 March 4, 2003 03-S82697 January 14, 2003 March 18, 2003 03-S83576 April 22, 2003 June 3, 2003 03-S87769 May 1, 2003 June 3, 2003 03-S83768 May 6, 2003 June 6, 2003 03-S83866 March 26, 2003 June 5 2003 See Appendix A, 03-S82697 is a duplicate of 03-.S82207. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-315A1.txt
  • October 28, 2002 October 23, 2002 October 24, 2002 August 19, 2002 December 17, 2002 November 26, 2002 December 17, 2002 December 17, 2002 January 7, 2003 December 23, 2002 AT&T Corp. AT&T Corp. Vartec AT&T Corp. None AT&T Corp. AT&T Corp. 02-S81638 November 27, 2002 January 15, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3165A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83828 filed May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3166A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004309 filed July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3167A1.txt
  • occurred and neither BellSouth and AT&T nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80190 filed August 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3168A1.txt
  • the unauthorized change occurred and neither Verizon nor Atlas may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84530 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3169A1.txt
  • the unauthorized change occurred and neither AT&T nor Premier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84160 filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-316A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80822 02-S80909 02-S81661 September 28, 2002 October 2, 2002 September 27, 2002 November 26, 2002 December 9, 2002 January 15, 2003 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3170A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0048147S 03-S84555 July 1, 2003 July 18, 2003 September 9, 2003 September 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3171A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S84022 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3172A1.txt
  • occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007204 filed August 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3173A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82129 filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3174A1.txt
  • the unauthorized change occurred and neither EOT nor ComTech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0009413 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3175A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82493 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3186A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84393 filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3187A1.txt
  • the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79111 filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3188A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spoonful.Net IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0009349, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3189A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0043101S, May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3190A1.txt
  • unauthorized change occurred and neither SBC Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78982 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3191A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80789, November14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3192A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83616 004/29/03 06/16/03 WorldCom 03-S83839 05/06/03 06/20/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3193A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81902 12/18/02 09/10/03 MCI 03-S83855 04/21/03 09/10/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3194A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84309, June 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3195A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84074, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3196A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79763 08/03/03 07/23/03 AT&T 02-S79766 08/03/02 07/23/03 AT&T 03-S84137 06/13/03 07/24/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3201A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84340 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3202A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81015 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3203A1.txt
  • the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-F0050618S filed July 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3204A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000203S filed July 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3205A1.txt
  • the unauthorized change occurred and neither BellSouth nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83813 filed May 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3206A1.txt
  • the unauthorized change occurred and neither Verizon nor Allegiance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004260 filed August 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3207A1.txt
  • the unauthorized change occurred and neither AT&T nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026231 filed January 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3208A1.txt
  • the unauthorized change occurred and neither Verizon nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84109 filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3209A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82570, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3210A1.txt
  • the unauthorized change occurred and neither Verizon nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77057 filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3211A1.txt
  • the unauthorized change occurred and neither Sprint nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84736 filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3212A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order if effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83332, filed March 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3213A1.txt
  • change occurred and neither its authorized carrier nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044634S filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3232A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76252, December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3233A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82058, December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3234A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82062, September 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3237A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80422, September 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3238A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83295, March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3239A1.txt
  • CARRIER RESPONSE 02-F0013049 November 8, 2002 January 24, 2003 02-S80628 September 18, 2002 December 20, 2002 03-S83647 April 8, 2003 August 15, 2003 03-S83721 May 2, 2003 July 25, 20032002 03-S84456 July 8, 2003 September 5, 2003 03-S84492 July 18, 2003 September 12, 2003 03-I0044087 May 28, 2003 August 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3240A1.txt
  • CARRIER RESPONSE 03-S84423 July 12, 2003 September 12, 2003 03-S84467 May 14, 2003 September 12, 2003 03-S84551 July 22, 2003 September 19, 2003 03-S84728 August 1, 2003 October 3, 2003 03-I0048283S July 2, 2003 September 26, 2003 03-I0049236S July 8, 2003 October 3, 2003 03-I0049914S July 14, 2003 August 29, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3241A1.txt
  • CARRIER RESPONSE 02-S68020 January 8, 2002 June 12, 2002 02-S76603 April 25, 2002 August 2, 2002 03-S83055 March 3, 2003 May 30, 2003 03-S83271 March 24, 2003 May 23, 2003 03-S83407 April 3, 2003 May 23, 2003 03-S83883 May 7, 2003 July 25, 2003 03-S84119 June 4, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3242A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045151S filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3243A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P27179 filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3244A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 02-S80250 03-S83843 July 29, 2002 April 3, 2003 June 3, 2003 June 23, 2003 AT&T Corp. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3245A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83848 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3246A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82509 03-S84035 03-S84201 January 15, 2003 May 21, 2003 June 10, 2003 August 6, 2003 June 25, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3247A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83335 03-S83871 March 24, 2003 February 26, 2003 June 30, 2003 July 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3248A1.txt
  • change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83871 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3249A1.txt
  • CARRIER RESPONSE 02-I0015512S 02-P29630 02-S73335 02-S77198 02-S80043 02-S80046 02-S80174 November 14, 2002 April 16, 2002 March 28, 2002 June 6, 2002 July 30, 2002 June 27, 2002 August 5, 2002 July 23, 2003 July 14, 2003 July 14, 2003 July 14, 2003 August 8, 2003 August 8, 2003 July 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3250A1.txt
  • the unauthorized change occurred and neither SWB nor Vartec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77158 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3251A1.txt
  • change occurred and neither Verizon and AT&T nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045821S filed June 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3252A1.txt
  • the unauthorized change occurred and neither Ameritech nor AMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66419 filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3253A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84488, filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3254A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82971 filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3255A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83853, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3256A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84229, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3257A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81492, filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3258A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58098, filed July 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3259A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73723, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3260A1.txt
  • Rosemary Maloney December 18,2002 March 5,2003 03-S92440 Myra Whitener January 29, 2003 June 10, 2003 03-S84192 Doris Souser June 13, 2003 August 6, 2003 03-S82442 Kathryn Ryan January 23, 2003 June 6, 2003 03-I0027275 Dorothy Malloy January 28, 2003 May 6, 2003 03-I0028135 Fannie Egler April 17, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3264A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84594, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3265A1.txt
  • the unauthorized change occurred and neither WorldCom nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84379 filed June 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3266A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84699 filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3267A1.txt
  • the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84138 filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3268A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this Order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71579, April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3269A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82281 01/17/03 07/24/03 AT&T 03-S83485 04/17/03 07/24/03 Worldcom 03-S83818 05/13/03 08/01/03 Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3270A1.txt
  • the unauthorized change occurred and neither Sprint nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052874S filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3271A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Inter-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79743, August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3272A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VZLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84403, June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3273A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Notice of Informal Complaint No. IC 03-S84369, June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3283A1.txt
  • 0.361, 1.719, the Complaints filed by Complainants against Primus ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 01-S60645 01-S64386 DATE OF COMPLAINT 08/01/01 08/27/01 DATE OF CARRIER RESPONSE 08/06/02 11/15/01 NAME OF AUTHORIZED CARRIER Lightyear AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3284A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62289, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3285A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATCONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82997, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3286A1.txt
  • the unauthorized change occurred and neither AT&T nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64312 filed August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3287A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S64619, May 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3288A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82151, January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3289A1.txt
  • the unauthorized change occurred and neither Ameritech nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81304 filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3290A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82146 filed December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3291A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82375 03-S82608 October 8, 2002 January 14, 2003 May 14, 2003 May 13, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3292A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WebNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60220, filed July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3293A1.txt
  • Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S65320 01-S62958 01-S64516 October 9, 2001 August 14, 2001 September 21, 2001 March 19, 2002 August 27, 2002 May 1, 2003 Not Reported Ameritech Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3294A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83408, filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3295A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60574 filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3296A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83849 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3297A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61652 02-S66775 02-S67763 02-S72379 02-B0003012 August 17, 2001 December 27, 2001 February 21, 2002 April 8, 2002 August 20, 2002 September 21, 2001 February 15, 2002 April 26, 2002 July 1, 2002 December 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3298A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S42563 January 18, 2001 March 29, 2001 01-S48329 March 19, 2001 May 23, 2001 01-S58614 July 24, 2001 August 21, 2001 02-S81075 October 17, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3299A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S62942 August 20, 2001 October 30, 2001 01-S66068 September 18, 2001 February 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3300A1.txt
  • 11, 2002 02-S81340 October 21, 2002 December 12, 2002 02-S81382 November 6, 2002 December 19, 2002 03-S84097 June 12, 2003 August 4, 2003 03-S84209 June 17, 2003 July 31, 2003 03-S84236 June 16, 2003 August 1, 2003 03-I0027333 January 29, 2003 April 22, 2003 03-I0048271S July 2, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3301A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Complaint Date of Date of Authorized Number Complaint Response Carrier 02-S81159 September 24, 2002 December 16, 2002 Isterra 02-B0011795 October 7, 2002 January 22, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3302A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64382 October 24, 2001 December 4, 2001 02-S70629 March 15, 2002 May 17, 2002 03-I0047285S June 23, 2003 August 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3303A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81516, filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3304A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83981, filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3305A1.txt
  • after the unauthorized change occurred and neither Ameritech nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83842, filed April 26, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3306A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth Telecommunications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S47858, filed April 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3322A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80145, August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3323A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81933, September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3324A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79621, July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3325A1.txt
  • occurred and neither Sprint nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 815-464-6857 815-464-6869 Informal Complaint No. IC 03-0027306, January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3326A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59575, April 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3327A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77385, May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3328A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81210, October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3329A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81343, September 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3330A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77101 Angela Cherry June 20, 2002 December 4, 2002 02-S79524 Ron Golan June 6, 2002 December 10, 2002 02-S80470 John Bickett September 4, 2002 December 13, 2002 02-S80594 James Norwood September 23, 2002 January 7, 2003 02-S80606 Enrique Rubio August 6, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3347A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58611, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3348A1.txt
  • days after the unauthorized change occurred and that CoreCom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80056, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3349A1.txt
  • after the unauthorized change occurred and neither LDS nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79423, June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3350A1.txt
  • the unauthorized change occurred and neither AT&T nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84363 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3351A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83507 filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3352A1.txt
  • the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79368 filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3353A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65670 filed August 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3354A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82401 January 10, 2003 March 21, 2003 02-S66768 April 3, 2002 October 4, 2002 02-S67935 January 31, 2002 January 8, 2003 02-S68309 February 26, 2002 December 3, 2002 02-S76337 May 14, 2002 June 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3355A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59600, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3356A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83250, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3357A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83231, March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3358A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70674 March 7, 2002 October 4, 2002 02-S80636 September 25, 2002 December 17, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3361A1.txt
  • the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84225 filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3363A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84051, filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3364A1.txt
  • change occurred and neither their authorized carrier nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81215 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3365A1.txt
  • Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S82642 03-S83246 03-S84073 February 5, 2003 March 20, 2003 May 23, 2003 May 28, 2003 June 1, 2003 August 4, 2003 Southwestern Bell AT&T Corporation AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3366A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S83083 March 18, 2003 May 7, 2003 03-S83742 April 4, 2003 May 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3367A1.txt
  • the unauthorized change occurred and neither Cox nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026312 filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3368A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLEC IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76565, filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84184, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3370A1.txt
  • the unauthorized change occurred and neither Sprint nor BWT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83815 filed May 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3371A1.txt
  • the unauthorized change occurred and neither Sprint nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84135 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3372A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83719 filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3373A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80072 03-S84384 August 9, 2002 July 29, 2003 October 22, 2002 June 24, 2003 SBC/Ameritech AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3374A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0044002S 03-I0045267S May 28, 2003 June 11, 2003 August 21, 2003 August 4, 2003 AT&T Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3375A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-S84372 June 17, 2003 August 11, 2003 03-S84401 July 7, 2003 August 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3376A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S84030 03-S84228 03-S84505 May 27, 2003 June 17, 2003 July 21, 2003 July 10, 2003 July 31, 2003 September 22, 2003 Sprint AT&T Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3377A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80485 filed August 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3378A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Williams IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-P28505 filed April 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3379A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67952, filed June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3380A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67837, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3381A1.txt
  • the unauthorized change occurred and neither IDT nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83314 filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3382A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80621, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3383A1.txt
  • change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0005616 filed August 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3384A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76969, filed June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3385A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000171S filed June 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3386A1.txt
  • the unauthorized change occurred and neither Cox nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84576 filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3387A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0028334, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3396A1.txt
  • change occurred and neither Close Call America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69393, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3397A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64518 August 7, 2001 November 5, 2001 02-S80227 September 9, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3398A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61072, June 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3399A1.txt
  • INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58346 01-S61639 02-S76599 02-S80942 03-S82998 03-S84211 June 19, 2001 August 20, 2001 May 8, 2002 October 17, 2002 February 6, 2003 June 16, 2003 August 29, 2001 September 20, 2001 July 9, 2002 November 29, 2002 March 24, 2003 July 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3400A1.txt
  • 13, 2002 02-S71988 March 8, 2002 June 1, 2002 02-S71996 March 22, 2002 May 17, 2002 02-S76292 June 5, 2002 July 17, 2002 02-S76450 March 4, 2002 July 11, 2002 02-S80094 August 27, 2002 October 7, 2002 02-S81238 October 31, 2002 December 13, 2002 02-S81363 November 6, 2002 December 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3402A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against QiTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82877, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3403A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VVS IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80509, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3404A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83508 filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3405A1.txt
  • change occurred and neither their authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026233 filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3409A1.txt
  • days after the unauthorized change occurred and neither Vartec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83618, April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3414A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84197, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3415A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79782, July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79587, June 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3417A1.txt
  • NUMBER COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80903 Francis Martinez o/b/o Order Express, Inc. October 7, 2002 December 13, 2002 02-S81381 Megan Carney October 23, 2002 January 16, 2003 02-S81510 Ingrid and Michael McGuire October 17, 1002 January 16, 2002 03-B0021116 Doba Drkhtyar January 13, 2003 April 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3418A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S82060 Mason Potter January 8, 2003 February 21, 2003 03-S82136 Devon Moore o/b/o Mamie Moore November 15, 2002 March 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3419A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC01-S59605, June 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3420A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026408, January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3421A1.txt
  • Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82867 Katie Emerson February 10, 2003 April 18, 2003 03-S83147 Kenneth Barratt March 10, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3422A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82715, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3423A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82530, December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3424A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82373, September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3432A1.txt
  • 03-S84477 03-S84574 03-F0033477S March 27, 2002 December 11, 2002 December 9, 2002 December 18, 2002 September 11, 2002 June 30, 2003 July 25, 2003 March 18, 2003 June 18, 2002 January 22, 2003 February 21, 2003 February 21, 2003 March 19, 2003 August 21, 2003 August 22, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3434A1.txt
  • telephone bills issued from AT&T Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S000237S, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3435A1.txt
  • change occurred and neither Excel Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0047491S, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3436A1.txt
  • unauthorized change occurred and neither AT&T Broadband nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84308, filed June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3437A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S8227, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3438A1.txt
  • the unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82574, filed January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3439A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84503 07/25/03 08/22/03 Southwestern Bell 03-S84712 08/14/03 10/03/03 AT&T 03-S84577 07/28/03 08/12/03 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3440A1.txt
  • days after the unauthorized change occurred and that Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S78930, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3444A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against DOC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83388, filed April 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3445A1.txt
  • the unauthorized change occurred and neither Verizon nor eMeritus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84497 filed July 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3446A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012353 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3447A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85053 filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3448A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79549, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3449A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0045415S 03-S83874 June 10, 2003 May 12, 2003 August 11, 2003 July 1, 2003 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3450A1.txt
  • the unauthorized change occurred and neither VERIZON nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82847 filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3451A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81173, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3452A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80000, filed July 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3453A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76228, filed May 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3455A1.txt
  • 6, 2003 03-S84454 July 1, 2003 October 10, 2003 03-S84476 July 2, 2003 October 17, 2003 03-S84487 May 27, 2003 August 29, 2003 03-S84559 July 17, 2003 October 10, 2003 03-S000169S June 18, 2003 September 5, 2003 03-I0047329S June 23, 2003 August 29, 2003 03-I0051439S July 18, 2003 October 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3456A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80628, September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3457A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S83703, April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3458A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044610S, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3459A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72048, January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3461A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84151 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3478A1.txt
  • first thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84426, June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3479A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67910 DATE OF COMPLAINT February 19, 2002 DATE OF CARRIER RESPONSE May 21, 2002 03-S82605 January 23, 2003 April 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3480A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73391, March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3481A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S82706 DATE OF COMPLAINT February 17, 2003 DATE OF CARRIER RESPONSE May 30, 2003 03-S82982 March 3, 2003 May 28, 2003 03-S83317 February 26, 2003 May 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3482A1.txt
  • COMPLAINT NUMBER 02-S71401 DATE OF COMPLAINT February 25, 2002 DATE OF CARRIER RESPONSE June 17, 2002 02-S76113 May 7, 2002 August 6, 2002 02-S76333 May 20, 2002 August 19, 2002 02-S77276 May 14, 2002 August 19, 2002 02-S79041 July 12, 2002 October 1, 2002 02-S81395 October 23, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3483A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0010793, October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3484A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83261, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3486A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against Z-Tel ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82791 02/27/03 03/28/03 03-S83315 04/02/03 04/23/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3487A1.txt
  • 0.361, 1.719, the complaints filed by Complainants against LCR ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S72565 02-S72828 04/17/02 03/15/02 08/01/02 12/04/02 AT&T Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3488A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82339 12/20/02 02/21/03 AT&T 03-S83004 03/05/03 04/25/03 RSL Comm USA 03-S83153 03/07/03 04/30/03 AT&T Broadband 03-S83363 03/31/03 05/12/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3489A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau SBC Long Distance's Notice of Informal Complaint No. IC 03-S82261, December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3490A1.txt
  • the unauthorized change occurred and neither Ameritech nor CCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICCCIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I004591S filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3491A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81188, October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3492A1.txt
  • the unauthorized change occurred and neither IDT nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICAPSONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82175, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3493A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82071, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3494A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82106 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3514A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79298 Vicki Durso July 18, 2002 December 6, 2002 02-S79783 James Teifer August 8, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76848, June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3516A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84145, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3517A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80550, September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3518A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80681, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3519A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79367 B.L. Farrell July 12, 2003 December 6, 2002 02-S80088 Kathleen Collier August 8, 2002 January 10, 2003 02-S80502 Christian Dakin August 30, 2002 January 10, 2003 Informal Complaint No. IC 02-S79367, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3520A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80567 Thelma Stuckley September 19, 2002 October 17, 2002 02-S80652 Celesta Commos September 10, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3528A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82622, February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3529A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-32843, February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3530A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81126 Richard Durrett October 15, 2002 December 23, 2002 03-S82698 Sharon Bray December 16, 2002 April 18, 2003 03-S83052 Dorothy Burkhart January 16, 2003 June 6, 2003 03-S82626 Flora Animashaun December 5, 2002 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3531A1.txt
  • Daniels March 10, 2003 June 6, 2003 03-S83171 Dorothy Zywalewski March 24, 2003 June 6, 2003 03-S83264 Collette Hinrichsen o/b/o Ester Schmidt March 5, 2003 June 6, 2003 03-S83273 Stanley D. Morris o/b/o Stanley H. Morris March 24, 2003 May 13, 2003 03-S83285 Wayne Munscher June 24, 2003 May 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3560A1.txt
  • the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84237 filed June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3572A1.txt
  • A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSES NUMBERS 01-S61352 August 13, 2001 October 1, 2001 01-S62926 August 29, 2001 November 2, 2001 02-S73665 May 27, 2002 July 22, 2002 02-S81716 November 25, 2002 January 15, 2003 02-S81786 December 9, 2002 January 15, 2003 See Appendix A, 02-S81786 is a duplicate of 02-S81716. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3573A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64427 August 10, 2001 November 8, 2001 02-S80186 August 14, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3574A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66808 02-S69769 02-S73409 02-S79390 02-S80033 January 10, 2002 February 26, 2002 May 7, 2002 June 28, 2002 June 14, 2002 February 26, 2002 May 8, 2002 June 27, 2002 September 18, 2002 October 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3575A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55767 03-S83338 03-S83672 03-I0049764S May 10, 2001 January 28, 2003 April 15, 2003 July 16, 2003 October 29, 2002 May 13, 2003 June 3, 2003 September 2, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3576A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-S81798 December 2, 2002 January 22, 2003 03-I0029443 February 24, 2003 April 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3577A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82859, filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3578A1.txt
  • unauthorized change occurred and neither PowerNet Global nor CTS may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70472, filed March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3579A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65298, filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3580A1.txt
  • the unauthorized change occurred and neither Fone-Tel nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82859, filed February 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3581A1.txt
  • telephone bills issued from AT&T Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84693, filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3586A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0056381S 09/02/03 10/28/03 AT&T 03-S85000 09/04/03 10/28/03 VarTec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3587A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84936 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3588A1.txt
  • unauthorized change occurred and neither Globalinx Corporation nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81960 filed December 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3589A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82852, February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3590A1.txt
  • the unauthorized change occurred and neither Sprint nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72425 filed April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3591A1.txt
  • the unauthorized change occurred and neither SBC nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85016 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3592A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83832 filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3602A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81354, October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3603A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82173 Gene Angelcyk December 23, 2002 March 5, 2003 03-S82245 Tim McCarthy January 7, 2003 March 11, 200 3 03-S82259 Jacque Gritch January 3, 2003 March 11, 2003 03-S84084 Tirso Escanio June 10, 2003 August 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3604A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom's may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82712, December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3605A1.txt
  • the unauthorized change occurred and neither Ameritech, AT&T, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80253, July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3606A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80171, July 03, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3607A1.txt
  • DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT(S) COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S82023 Steve Azzato December 11, 2003 February 20, 2003 03-S82533 Lori Siebler January 14, 2003 March 25, 2003 Informal Complaint No. IC 02-S82023, December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3670A1.txt
  • unauthorized change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70359 filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3671A1.txt
  • the unauthorized change occurred and neither PNG nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043466S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3672A1.txt
  • unauthorized change occurred and neither Verizon nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81167 filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3673A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against BellSouth IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84525, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3674A1.txt
  • the unauthorized change occurred and neither EOT nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84928 filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3675A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80637, filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3676A1.txt
  • the unauthorized change occurred and neither Allegiance nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84994 filed September 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3677A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84872, filed August 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3678A1.txt
  • after the unauthorized change occurred and neither Primus nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79599, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3679A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79783, August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3680A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83747, April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3682A1.txt
  • 11, 2002 02-S81512 October 24, 2002 December 19, 2002 02-S81743 November 26, 2002 January 22, 2003 02-S81756 November 27, 2002 February 11, 2003 02-S81771 November 27, 2002 February 21, 2003 02-S81782 December 3, 2002 January 22, 2003 02-S81856 September 23, 2002 January 22, 2003 02-S81894 December 26, 2002 February 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3683A1.txt
  • the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83974 May 21, 2003 July 25, 2003 03-S84803 August 26, 2003 October 31, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3684A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83535 03-S83657 March 21, 2003 April 8, 2003 November 5, 2003 November 5, 2003 AT&T Corp. CenturyTel Long Dist. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3685A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84831, August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3686A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47305, March 9, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3687A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83758, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3688A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84177, June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3689A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83559, April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3690A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83850 March 7, 2003 June 20, 2003 03-S84694 August 6, 2003 October 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3691A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79792, August 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3692A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84801, July 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3693A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84939 September 4, 2003 October 24, 2003 03-I0050236S July 15, 2003 October 31, 2003 03-I0051625S August 1, 2003 October 31, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3694A1.txt
  • COMPLAINT NUMBER 02-S70144 DATE OF COMPLAINT March 15, 2002 DATE OF CARRIER RESPONSE August 12, 2002 02-S79387 July 28, 2002 April 23, 2003 02-S80922 October 15, 2002 January 28, 2003 03-S83725 March 14, 2003 August 22, 2003 03-S83826 May 5, 2003 August 1, 2003 03-S84435 July 9, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3695A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83541 April 8, 2003 November 5, 2003 03-S83638 April 21, 2003 November 5, 2003 03-S83803 April 28, 2003 November 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3696A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84202, June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3697A1.txt
  • days after the unauthorized change occurred and neither NetOne nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0052298S, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3701A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0056090S 09/02/03 11/05/03 AT&T 03-S84986 09/18/03 11/05/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3702A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85062 filed September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3703A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Preferred Billing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82016, November 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3704A1.txt
  • the unauthorized change occurred and neither Qwest nor CIMCO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71612 filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054486S, August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3706A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83292 filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3707A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63513 filed September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3708A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67636 filed January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3709A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-N76581, June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3710A1.txt
  • unauthorized change occurred and neither XO Communications nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79768 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3711A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82328, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3712A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057031S filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3713A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82483 filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3714A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S83555 03-S83624 04/01/03 04/39/03 06/20/03 06/13/03 WorldCom WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3715A1.txt
  • unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84132, filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3716A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81307, filed October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3717A1.txt
  • the unauthorized change occurred and neither Verizon nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67924 filed January 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3718A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76849 filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3719A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80266 filed June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3720A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ILab IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84910, September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3733A1.txt
  • unauthorized change occurred and neither Cable & Wireless nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73487, filed April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3734A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84024, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3735A1.txt
  • February 25, 2002 June 18, 2002 July 23, 2002 April 25, 2002 November 19, 2002 December 10, 2002 December 10, 2002 April 14, 2003 April 3, 2002 April 26, 2002 August 16, 2002 September 23, 2002 October 8, 2002 January 10, 2003 January 28, 2003 January 24, 2003 May 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3750A1.txt
  • days after the unauthorized change occurred and neither Verizon nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85003, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3751A1.txt
  • the unauthorized change occurred and neither AT&T nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82967 filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3752A1.txt
  • change occurred and neither the authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82609 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3753A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S82047 03-S82075 12/26/02 12/31/02 09/17/03 09/17/03 WorldCom AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3754A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79103, June 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3755A1.txt
  • the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048186S filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3756A1.txt
  • days after the unauthorized change occurred and ADST may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 30-I0046887S, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3757A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82523, filed January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3758A1.txt
  • the unauthorized change occurred and neither Ameritech nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025778 filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3761A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66787, filed December 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3762A1.txt
  • the unauthorized change occurred and neither Z-Tel nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80405, filed September 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3763A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81990, filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3764A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76283 02-S81794 03-S82478 03-S83567 03-I0044508S May 6, 2002 October 23, 2002 January 24, 2003 April 23, 2003 May 30, 2003 July 18, 2002 January 22, 2003 March 10, 2003 June 2, 2003 July 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3765A1.txt
  • the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 02-S67624 December 21, 2001 February 8, 2002 02-S80215 August 13, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3768A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000198S, filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3769A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBCLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052419S, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3770A1.txt
  • the unauthorized change occurred and neither WorldCom nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73726 filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3771A1.txt
  • unauthorized change occurred and neither authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80599 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3772A1.txt
  • the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0026404 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3773A1.txt
  • the unauthorized change occurred and neither Frontier nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84494 filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3774A1.txt
  • the unauthorized change occurred and neither WorldCom nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011761 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3775A1.txt
  • the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83643 filed April 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3776A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84764 filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3783A1.txt
  • DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 02-S81746 September 9, 2003 February 13, 2003 03-S83556 April 1, 2003 July 1, 2003 03-S84402 July 14, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3784A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-79142, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3790A1.txt
  • 26, 2003 03-S84242 June 26, 2003 July 31, 2003 03-S84246 June 26, 2003 August 8, 2003 03-S84997 June 16, 2003 October 25, 2003 03-S85121 September 16, 2003 October 17, 2003 03-I0046217S June 11, 2003 August 14, 2003 03-I0046584S June 17, 2003 August 6, 2003 03-S000200S July 10, 2003 August 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3791A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S82874 February 25, 2003 April 23, 2003 03-S82981 February 21, 2003 April 3, 2003 03-S82994 February 28, 2003 March 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3792A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S82248 January 9, 2003 April 29, 2003 03-S82595 February 11, 2003 April 8, 2003 03-S84157 June 6, 2003 July 23, 2003 03-I0056246S September 3, 2003 October 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3793A1.txt
  • 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64495 02-S77806 June 1, 2001 June 28, 2002 November 5, 2003 August 22, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3795A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011335, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3796A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85025, September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3797A1.txt
  • 03-S84396 Larae Schauer June 25, 2003 September 8, 2003 03-S84427 Bizelli Heating & Cooling Company June 23, 2003 September 11, 2003 03-S84493 Creative Builders July 18, 2003 September 11, 2003 03-S84565 Brian Keiper July 22, 2003 September 22, 2003 03-S84569 Emily Pryor o/b/o Guy Pryor July 21, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3800A1.txt
  • unauthorized change occurred and neither 011 Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84609 filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3801A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84210, June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3802A1.txt
  • unauthorized change occurred and neither Verizon, AT&T nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COOMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052622S, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3803A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84781 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3804A1.txt
  • bills issued from Primus Corporation to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84762 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3805A1.txt
  • the unauthorized change occurred and neither AT&T nor Starpower may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85115 filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3806A1.txt
  • the unauthorized change occurred and neither SBC nor UCS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83667 filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3807A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82614, filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3808A1.txt
  • change occurred and neither the authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82581 filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3809A1.txt
  • unauthorized change occurred and neither BellSouth Mobility nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84905 filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3810A1.txt
  • unauthorized change occurred and neither Global Crossing nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84933 filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3811A1.txt
  • the unauthorized change occurred and neither WorldCom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85015 filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3812A1.txt
  • the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82927 filed March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3813A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80071 filed August 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3814A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84899, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3815A1.txt
  • OF AUTHORIZED CARRIER 01-S66420 02-S77075 02-S77226 02-S80011 02-S80048 03-S83162 August 21, 2001 May 16, 2002 May 29, 2002 May 30, 2002 June 5, 2002 March 21, 2003 April 14, 2003 August 20, 2002 August 20, 2002 September 27, 2002 October 8, 2002 May 2, 2003 WorldCom WorldCom AT&T Vartec AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3816A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76279 02-S79036 May 6, 2002 June 28, 2002 July 10, 2002 September 26, 2002 Verizon. SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3827A1.txt
  • OF CARRIER RESPONSE 03-S82805 03-S82826 03-S82879 03-S82977 03-S84159 03-S85008 03-S85193 February 25, 2003 March 4, 2003 February 28, 2003 March 3, 2003 June 16, 2003 September 16, 2003 October 7, 2003 April14, 2003 April 10, 2003 April 15, 2003 April 24, 2003 July 22, 2003 October 27, 2003 November 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3828A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S72797 02-B0010806 April 29, 2002 October 7, 2002 June 18, 2002 January 24, 2003 03-S83154 03-S84123 03-S84136 March 21, 2003 June 3, 2003 June 13, 2003 May 15, 2003 July 3, 2003 July 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3829A1.txt
  • 7, 2003 03-S83268 03-S83505 03-S83542 03-S83552 03-S83636 03-S83824 03-S83894 March 26, 2003 April 15, 2003 March 10, 2003 April 7, 2003 March 26, 2003 May 6, 2003 August 14, 2002 May 6, 2003 May 19, 2003 May 15, 2003 May 20, 2003 May 30, 2003 June 17, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3830A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85030, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3831A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I003714S, April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3833A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81770, November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3834A1.txt
  • of any telephone bills issued from AT&T to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81821, November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3835A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82012, November 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3836A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0045809S June 5, 2003 September 26, 2003 03-S000158S June 16, 2003 October 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3837A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84732 August 10, 2003 October 31, 2003 03-S84942 August 25, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3838A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65342, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3839A1.txt
  • days after the unauthorized change occurred and neither HBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83723, April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3840A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0042671S, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3841A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0045428S June 10, 2003 October 10, 2003 03-S000155S June 10, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3857A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0051214S, July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3858A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83876, May 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3859A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050228S, August 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3860A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050877S, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3862A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0049467S, June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3927A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S68041 DATE OF COMPLAINT March 1, 2002 DATE OF CARRIER RESPONSE July 16, 2002 02-S72479 April 17, 2002 June 17, 2002 02-S80601 September 23, 2002 November 14, 2002 03-S83069 February 27, 2003 May 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3928A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0052482S, August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3929A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85099, September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3930A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054558S, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3950A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67867, February 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3951A1.txt
  • the unauthorized change occurred and neither Sprint nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79480 filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3952A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S73321 02/27/02 11/18/03 AT&T 03-S84103 05/22/03 11/18/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3953A1.txt
  • the unauthorized change occurred and neither Worldcom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84976 filed August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3954A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85312 09/25/03 11/26/02 AT&T 03-S85380 09/23/32 11/26/02 AT&T 03-I0059094S 09/29/03 11/26/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3955A1.txt
  • the unauthorized change occurred and neither Worldcom nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85194 filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3956A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83873 06/16/03 11/18/03 WorldCom 03-S84894 07/14/03 11/18/03 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3957A1.txt
  • the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84907 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3958A1.txt
  • days after the unauthorized change occurred and 011 may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82610 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3959A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84977 08/21/03 11/14/03 WorldCom 03-S85111 09/12/03 11/14/03 NET See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3960A1.txt
  • the unauthorized change occurred and neither BellSouth nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77351 filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3962A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67766, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3963A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84457 July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3964A1.txt
  • the unauthorized change occurred and neither Verizon Hawaii nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84895, September 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3965A1.txt
  • the unauthorized change occurred and neither AT&T nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79790 filed August 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3972A1.txt
  • the unauthorized change occurred and neither Verizon nor OneStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83326 filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3973A1.txt
  • unauthorized change occurred and neither Easton Telecom nor Connect may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84328 filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3974A1.txt
  • unauthorized change occurred and neither AT&T nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85264 filed September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3975A1.txt
  • the unauthorized change occurred and neither AT&T nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85129, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' LDA Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508 (1998)
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3976A1.txt
  • the unauthorized change occurred and neither WorldCom nor Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83629 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3977A1.txt
  • change occurred and neither Southwestern Bell Telephone nor Ionex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83809 filed April 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3978A1.txt
  • the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85405 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3979A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82738 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3980A1.txt
  • the unauthorized change occurred and neither BellSouth nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84786 filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3981A1.txt
  • the unauthorized change occurred and neither AT&T nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83134 filed March 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3982A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0057965S 09/12/03 11/13/03 Southwestern Bell BuyersonLine.com 03-S85022 09/03/03 10/27/03 Adelphia LD 03-S85032 09/08/03 10/27/03 AmericanFone 03-S85164 09/10/03 11/13/03 03-S85175 09/30/03 11/13/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3983A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0050862S 07/24/03 10/08/03 BellSouth Long Dis. 03-S84443 07/10/03 09/03/03 BellSouth Telecom. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3986A1.txt
  • after the unauthorized change occurred and neither IDT nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0021907, January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3987A1.txt
  • August 5, 2003 October 6, 2003 03-S84767 Sylvia Flotron August 13, 2003 October 6, 2003 03-S84832 Autumn Morris August 20, 2003 October 14, 2003 03-S84844 David Goyne August 2, 2003 October 14, 2003 03-S84940 Corrine Stuart August 28, 2003 October 30, 2003 03-S85004 Virginia Edwards September 4, 2003 November 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3988A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83082, March 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3989A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80400, September 16. 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3990A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84336, June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3992A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84188, June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3993A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84271, June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3994A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S83014 DATE OF COMPLAINT March 3, 2003 DATE OF CARRIER RESPONSE May 28, 2003 03-S84021 April 18, 2003 August 22, 2003 03-S84500 July 15, 2003 September 5, 2003 03-I0045203S June 13, 2003 September 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3995A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84131 June 6, 2003 September 12, 2003 03-S84143 June 13, 2003 September 12, 2003 03-S84243 June 23, 2003 August 15, 2003 03-S84275 June 23, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3997A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83642, filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3998A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85134 filed September 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-3999A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84439 filed July 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4000A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85253 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4001A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80462, filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4002A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-I0058260S 03-S84714 August 1, 2003 August 7, 2003 November 17, 2003 November 17, 2003 Verizon Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4003A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0035187S 03-S83716 March 17, 2003 April 25, 2003 November 6, 2003 November 6, 2003 AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4004A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0046614S, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4005A1.txt
  • the unauthorized change occurred and neither WorldCom nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85079 filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4006A1.txt
  • the unauthorized change occurred and neither SBC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85073 filed September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4007A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84947, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4008A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85031 filed September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4009A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84603, filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4010A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000291S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4011A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000296S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4012A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85061 filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4013A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0002684 filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4014A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0041817S 02-S77086 03-S80099 02-S80104 May 12, 2003 May 23, 2002 July 31, 2002 June 13, 2002 October 2, 2003 September 19, 2002 October 1, 2003 October 1, 2003 Sprint Molalla Communications AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4015A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S84060 03-S85081 April 17, 2003 September 23, 2003 November 13, 2003 November 11, 2003 Cox AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4016A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 03-I0048389S July 1, 2003 November 7, 2003 03-S000154S June 10, 2003 November 7, 2003 03-S84312 June 16, 2003 November 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4017A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-S85203 03-S85230 03-S85239 03-S85240 03-S84909 September 23, 2003 September 26, 2003 September 30, 2003 September 30, 2003 August 31, 2003 November 14, 2003 November 14, 2003 November 14, 2003 November 14, 2003 November 14, 2003 Verizon SBC/Ameritech AT&T Verizon Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4018A1.txt
  • April 3, 2002 03-S84221 June 10, 2003 July 25, 2003 03-S84267 June 30, 2003 August 13, 2003 03-S84317 June 30, 2003 August 20, 2003 03-I0024853 December 30, 2002 April 16, 2003 03-I0028384 February 11, 2003 May 2, 2003 03-I0038382S April 14, 2003 June 24, 2003 03-I0048013S July 1, 2003 August 15,2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4019A1.txt
  • September 19, 2002 October 7, 2002 January 28, 2003 February 4, 2003 March 3, 2003 May 13, 2003 May 15, 2003 May 7, 2003 May 5, 2003 May 13, 2003 May 23, 2003 June 12, 2003 June 9, 2003 June 13, 2003 June 25, 2003 August 1, 2003 June 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4020A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83825, May 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4072A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79775 03-S82817 03-S83858 03-S84165 03-I0051939S June 13, 2002 February 26, 2003 April 30, 2003 June 12, 2003 July 31, 2003 September 30, 2002 April 17, 2003 June 6, 2003 July 21, 2003 September 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4073A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S82774 February 21, 2003 April 2, 2003 03-S82928 March 4, 2003 April 14, 2003 03-S84778 August 12, 2003 September 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4074A1.txt
  • 18, 2003 03-S84889 August 15, 2003 September 23, 2003 03-S85026 September 12, 2003 October 14, 2003 03-S85180 October 8, 2003 November 17, 2003 03-S85229 September 26, 2003 November 14, 2003 03-S85232 September 30, 2003 November 11, 2003 03-I00293902 February 11, 2003 April 28, 2003 03-I0039205S April 15, 2003 June 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4100A1.txt
  • change occurred and neither American Phone Services nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85341 filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4101A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85107 filed September 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4102A1.txt
  • the unauthorized change occurred and neither Verizon nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84804 filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4103A1.txt
  • the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83034 filed March 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4104A1.txt
  • the unauthorized change occurred and neither SBC nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84870 filed August 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4105A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84431 filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4106A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80237 filed July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-4107A1.txt
  • the unauthorized change occurred and neither WorldCom nor USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73704 filed November 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-499A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81471 filed November 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-500A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80596 September 23, 2002 December 13, 2002 AT&T Corp. 02-S81174 October 3, 2002 December 13, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-501A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80749 02-S80762 October 4, 2002 September 24, 2002 December 9, 2002 November 22, 2002 AT&T Corp. Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-503A1.txt
  • after the unauthorized change occurred and neither the authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81006 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-504A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81667 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-505A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010739 filed October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-506A1.txt
  • change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81501 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-507A1.txt
  • occurred and neither their authorized carrier nor Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80790 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-508A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81657 filed November 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-509A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81044 October 4, 2002 January 28, 2002 Verizon 02-S81046 October 3, 2002 January 28, 2002 AT&T Corp. 02-S81172 November 21, 2002 February 4, 2002 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-511A1.txt
  • first thirty days after the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72940, April 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-512A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. -IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60984, August 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-513A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62931, August 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-514A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENIDX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S63059 August 31, 2002 October 30, 2001 AT&T 01-S66351 October 17, 2001 January 18, 2002 Not provided 01-S66343 October 15, 2001 January 2, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-515A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S58184, July 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-516A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68004, February 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-517A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71356, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-518A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70799, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54980, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-519A2.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor Essential.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54980, June 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-520A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67866, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-521A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72043, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-522A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71416, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-523A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65666, September 24, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-524A1.txt
  • thirty days after the unauthorized change occurred and neither Ameritech, AT&T, nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70801, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-525A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69789, March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-526A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72032, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-527A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor WebNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S54469, May 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-528A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor Least Cost may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S60224, May 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-529A1.txt
  • along with copies of any telephone bills issued from UKI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70240, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-530A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73386, April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-531A1.txt
  • the first thirty days after the unauthorized change occurred and neither WorldCom nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80057, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-532A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77822, June 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-533A1.txt
  • with copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55441, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-534A1.txt
  • 0.141, 0.361, 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55781 June 13, 2001 September 12, 2001 01-S61103 July 3, 2001 September 25, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-535A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67800, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-536A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-01-S61076, June 16, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-537A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67582, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-538A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81372, October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-539A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80782, October 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-540A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81351 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-541A1.txt
  • thirty days after the unauthorized change occurred and neither Sprint nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77084, filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-542A1.txt
  • first thirty days after the unauthorized change occurred and neither Opex or ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76255, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-543A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor RSL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S81110, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-544A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80911 filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-545A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68134, February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-546A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor BSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81405, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-547A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81740 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-548A1.txt
  • first thirty days after the unauthorized change occurred and neither ECG nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S50326, May 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-549A1.txt
  • the unauthorized change occurred and neither Ameritech nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81784 filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-550A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81488 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-552A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF PREFERRED CARRIER 01-S57891 01-S58345 01-S60074 01-S65407 02-S70249 6/25/01 6/25/01 6/8/01 9/24/01 3/19/02 9/4/01 9/10/01 9/24/01 12/4/01 5/20/02 AT&T Corp. AT&T Corp. Verizon AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-572A1.txt
  • thirty days after the unauthorized change occurred and neither RSL Communication, nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81043, October 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-573A1.txt
  • the unauthorized change occurred and that neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81881, December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-574A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80602, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-575A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81500 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-576A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80673 10/02/02 02/03/03 Verizon 02-S81195 10/30/02 02/03/03 AT&T 02-S81391 11/06/02 02/03/03 AT&T 02-S81701 11/29/02 02/03/03 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-577A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81626 filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-578A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68249, February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-589A1.txt
  • COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 01-S61121 July 16, 2001 September 24, 2001 Worldcom 01-S65660 October 1, 2001 December 11, 2001 None 01-S66200 October 29, 2001 February 8, 2002 Adelphia 01-S66341 November 27, 2001 January 23, 2002 None 02-S77637 June 11, 2002 August 26, 2002 Worldcom See Appendix A 02-S69664 is a duplicate of 02-S69576. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-590A1.txt
  • 2, 2001 02-S67632 January 10, 2002 March 21, 2002 02-S73474 April 4, 2002 July 1, 2002 02-S76072 March 18, 2002 July 23, 2002 02-S76447 March 18, 2002 July 17, 2002 02-S76587 March 11, 2002 July 17, 2002 02-S81122 May 1, 2002 November 26, 2002 02-S81490 November 12, 2002 December 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-591A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77064, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-592A1.txt
  • first thirty days after the unauthorized change occurred and neither GTC nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67969, filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-593A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-01-S66023, filed September 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-594A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau Informal Complaint No. IC-02-S81309, filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-595A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 02-S81489 November 5, 2002 December 30, 2002 Verizon 02-S81618 November 15, 2002 January 7, 2003 Worldcom 02-F0007661 September 19, 2002 December 16, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-644A1.txt
  • the first thirty days after the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52483, May 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-648A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56690 June 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-649A1.txt
  • days after the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74483, April 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-650A1.txt
  • after the unauthorized change occurred and neither Verizon nor Tele Uno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71411, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-651A1.txt
  • days after the unauthorized change occurred and neither Sprint nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69333, March 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-652A1.txt
  • thirty days after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79772, July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-653A1.txt
  • the first thirty days after the unauthorized change occurred and Verizon, Qwest, nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73353, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-654A1.txt
  • the first thirty days after the unauthorized change occurred and neither Excel nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73692, March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-655A1.txt
  • the first thirty days after the unauthorized change occurred and neither Norstar nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71742, April 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-656A1.txt
  • the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81694, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-657A1.txt
  • the first thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81635, November 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-658A1.txt
  • the first thirty days after the unauthorized change occurred and neither ADT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80271, August 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-659A1.txt
  • 01-S60569 02-S80106 02-S80797 02-S80854 02-S80919 02-S80964 August 1, 2001 August 21, 2002 September 30, 2002 October 2, 2002 September 30, 2002 September 27, 2002 October 1, 2001 January 17, 2003 January 17, 2003 January 17, 2003 January 24, 2003 January 17, 2003 AT&T Corp. Verizon Covista AT&T Corp. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-660A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80354 filed September 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-661A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80603 filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-662A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80764 filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-663A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76602, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-664A1.txt
  • M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S79589 June 13, 2002 November 13, 2002 Maxxis Communications 02-S79598 July 16, 2002 November 13, 2002 IDT Corporation 02-S81226 October 18, 2002 December 6, 2002 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-665A1.txt
  • after the unauthorized change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79520 filed April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-666A1.txt
  • days after the unauthorized change occurred and neither authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77434 filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-667A1.txt
  • change occurred and neither their authorized carrier nor Capsule may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81690 filed November 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-668A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81225 filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-669A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81890 filed December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-672A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67625, filed January 29, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-673A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Southwestern Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80847, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-674A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Worldcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66092, filed October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-675A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70636, filed March 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-676A1.txt
  • after the unauthorized change occurred and neither IDT nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81192, filed October 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-677A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66330, filed November 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-678A1.txt
  • the unauthorized change occurred and neither Verizon nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76504, filed April 30, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-679A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor Global Teldata, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73396, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-680A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Communicate Technological Systems, LLC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67970, filed August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-681A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67980, filed January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-682A1.txt
  • first thirty days after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67772, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-683A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Integriss Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64510, filed September 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-684A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Excel Telecommunications, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73378, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-698A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80649, October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-699A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81386, November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-700A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79463 July 25, 2002 October 25, 2002 Qwest 02-S81527 September 14, 2002 February 5, 2003 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-701A1.txt
  • the unauthorized change occurred and neither Qwest nor PCMG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-B0009161, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-702A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S76118, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-703A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S79767, filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-704A1.txt
  • the unauthorized change occurred and neither Sprint nor BuyersOnline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau Complainant, Informal Complaint No. 02-S80631, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-705A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81114 dated October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-706A1.txt
  • thirty days after the unauthorized change occurred and Main Street may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81011, October 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-707A1.txt
  • the unauthorized change occurred and neither Worldcom nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80010 filed August 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-709A1.txt
  • 29, 2002 02-S76534 April 22, 2002 July 17, 2002 02-S76542 May 23, 2002 July 23, 2002 02-S76588 March 12, 2002 July 15, 2002 02-S76975 June 11, 2002 August 21, 2002 02-S77173 May 7, 2002 September 3, 2002 02-S77227 June 18, 2002 August 26, 2002 02-S77256 May 29, 2002 August 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-710A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56691, June 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-711A1.txt
  • days after the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S74494, March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-712A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against CTS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70230, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-713A1.txt
  • of any telephone bills issued from LCR to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70224, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-714A1.txt
  • days after the unauthorized change occurred and neither BellSouth nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67932, February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-715A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71580, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-716A1.txt
  • the Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69375, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-717A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72483, April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-718A1.txt
  • days after the unauthorized change occurred and neither RCN nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73499, April 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-719A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S52109 May 30, 2001 July 11, 2001 01-S63690 August 27, 2001 November 16, 2001 01-S64388 August 27, 2001 August 28, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-720A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67230, December 5, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-722A1.txt
  • 2002 IDT 02-S70518 March 15, 2001 April 29, 2002 AT&T 02-S70989 March 27, 2001 May 17, 2002 AT&T 02-S71756 March 18, 2001 May 17, 2002 McLeod 02-S71944 March 25, 2002 May 24, 2002 Not provided 02-S71981 March 25, 2002 May 17, 2002 AT&T 02-S76412 June 6, 2002 July 5, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-723A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62651, August 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-724A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Axces may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71791, March 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-725A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier rnor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72938, January 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-726A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63013, September 17, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-727A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55427, May 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-728A1.txt
  • 2002 IDT 02-S70518 March 15, 2001 April 29, 2002 AT&T 02-S70989 March 27, 2001 May 17, 2002 AT&T 02-S71756 March 18, 2001 May 17, 2002 McLeod 02-S71944 March 25, 2002 May 24, 2002 Not provided 02-S71981 March 25, 2002 May 17, 2002 AT&T 02-S76412 June 6, 2002 July 5, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-729A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64656, August 31, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-730A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82314 filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-731A1.txt
  • change occurred and neither their authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81524 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-732A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against sprint IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79516, filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-733A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76992, filed May 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-734A1.txt
  • Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80164 August 9, 2002 January 21, 2003 WorldCom 02-S81201 October 23, 2002 January 21, 2003 Southwestern Bell 02-S81441 August 20, 2002 January 21, 2003 CGI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-735A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76971 June 11, 2002 September 10, 2001 AT&T Corp. 02-S76996 June 7, 2002 September 10, 2001 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-736A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76296 filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-737A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-82198 filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-738A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Callwave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80196, filed July 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-739A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79576, filed July 22, 2002.. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-740A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76990, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-746A1.txt
  • days after the unauthorized change occurred and neither Adelphia nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73295, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-749A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WNS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55779, June 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-877A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81096, October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-878A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67978, January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-879A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S63494 09/07/01 12/27/01 Ameritech 01-S64421 09/12/01 12/27/01 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-880A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80159 02-S80741 09/06/02 10/08/02 12/16/02 12/16/02 AT&T Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-881A1.txt
  • the unauthorized change occurred and neither AT&T nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79762 filed August 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-882A1.txt
  • after the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76998, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-883A1.txt
  • the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82019 filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-884A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Global International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76851, filed June 17,2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-885A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Steveson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71005, March 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-886A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81078 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-887A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80244 filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-888A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81476 filed August 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-889A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81185 filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-890A1.txt
  • change occurred and neither their authorized carrier nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81384 filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-891A1.txt
  • change occurred and neither their authorized carrier nor CBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81717 filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-892A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81129, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-893A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79504, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-894A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79498 02-S79502 02-S79559 02-S79614 July 11, 2002 July 9, 2002 July 22, 2002 July 16, 2002 July 11, 2002 August 2, 2002 October 1, 2002 October 1, 2002 AT&T Corp. Yestel, Inc. AT&T Corp. WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-895A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0009915 October 10 2002 December 30, 2002 Global Crossing 02-S81483 November 4, 2002 December 30, 2002 Global Crossing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-896A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor ServiSense may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S67724, June 6, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-897A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65679, August 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-898A1.txt
  • copies of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74934, April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-899A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56383, June 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-900A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64397, September 14, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-901A1.txt
  • first thirty days after the unauthorized change occurred and neither Qwest nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-82552, March 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-902A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S66126, October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-903A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65926, October 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-904A1.txt
  • after the unauthorized change occurred and neither ACN and Sprint nor National Accounts may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67628, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-905A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71950, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-906A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55437, May 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-907A1.txt
  • after the unauthorized change occurred and neither Verizon, AT&T, nor Business Savings Plan may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S63267, June 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-908A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71582, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-909A1.txt
  • days after the unauthorized change occurred and neither Complainant's authorized carrier nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71964, March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-910A1.txt
  • thirty days after the unauthorized change occurred and neither WorldCom, Inc., nor Ivantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70519, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-911A1.txt
  • first thirty days after the unauthorized change occurred and neither AT&T nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S65814, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-912A1.txt
  • May 1, 2002 AT&T 02-S69408 February 22, 2002 May 9, 2002 Ameritech 02-S69444 February 26, 2002 May, 2002 AT&T 02-S69458 March 14, 2002 May 7, 2002 AT&T 02-S69738 November 20, 2001 May 1, 2002 Ameritech 02-70390 March 15, 2002 June 26, 2002 AT&T 02-S73491 February 26, 2002 July 31, 2002 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-914A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76604, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-915A1.txt
  • days after the unauthorized change occurred and neither Sprint nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82015, December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-916A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80268 filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-917A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79769 02-S80208 08/03/02 09/09/02 02/13/02 02/13/02 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-918A1.txt
  • after the unauthorized change occurred and neither Worldcom nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81945, December 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-919A1.txt
  • the unauthorized change occurred and neither CGI Telecommunications nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81953, December 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-920A1.txt
  • after the unauthorized change occurred and neither Global Crossing nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81823 December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-923A1.txt
  • after the unauthorized change occurred and neither ATC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70650, filed May 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-924A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing Communications Service, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68042, filed February 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-925A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61707 August 6, 2001 October 12, 2001 02-S66705 December 5, 2001 March 29, 2002 02-S68628 February 25, 2002 June 12, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-926A1.txt
  • first thirty days after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76236, filed June 10, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-927A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70649, March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-928A1.txt
  • change occurred and neither Working Assets Long Distance nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76571, filed April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-929A1.txt
  • after the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68019, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-930A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer and Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF RESPONSE AUTHORIZED CARRIERS 02-S66712 December 10, 2001 August 22, 2002 MCI 02-S70583 January 18, 2002 June 14, 2002 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-931A1.txt
  • after the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76466, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-932A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S59566 February 13, 2001 January 17, 2003 01-S61026 June 5, 2001 October 1, 2001 02-S67973 February 28, 2002 June 17, 2002 02-S68051 December 21, 2001 May 17, 2002 02-S68917 March 7, 2002 August 19, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-933A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S65405 September 24, 2001 November 19, 2001 02-S68003 February 21, 2002 April 1, 2002 02-S70278 March 27, 2002 May 20, 2002 02-S79012 April 11, 2002 September 20, 2002 02-S80053 July 22, 2002 October 7, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-934A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62245, filed July 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-935A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68018, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-936A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S65987 October 9, 2001 December 28, 2001 02-S74561 March 12, 2002 July 17, 2002 02-S76445 June 3, 2002 July 30, 2002 02-S80136 August 20, 2002 October 21, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-937A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S65208, filed October 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-938A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66213, October 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-939A1.txt
  • after the unauthorized change occurred and neither Worldcom nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63260, filed August 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-940A1.txt
  • after the unauthorized change occurred and neither Sprint nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68301, filed February 20, 2002 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-945A1.txt
  • change occurred and neither their authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81660 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-946A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81486 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-947A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82282 filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-948A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81191 filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-949A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81630 filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-950A1.txt
  • occurred and neither their authorized carrier nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80474, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-951A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82273 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-952A1.txt
  • change occurred and neither their authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81952 filed October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-953A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80272, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-954A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81974 filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-955A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82186 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-956A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82187 filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-957A1.txt
  • change occurred and neither their authorized carrier nor Norcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81712 filed November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-958A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82035 filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-959A1.txt
  • change occurred and neither their authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81348 filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-960A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80200 filed August 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-961A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S82017 02-B0010332 November 25, 2002 October 8, 2002 February 20, 2003 February 20, 2003 AT&T Corp. Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-962A1.txt
  • Stevenson, Acting Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S81594 November 14, 2002 February 25, 2003 WorldCom, Inc. 02-S81633 October 2, 2002 February 25, 2003 Southwestern Bell 02-S81697 November 12, 2002 February 25, 2003 Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-963A1.txt
  • 02-S80663 September 25, 2002 March 10, 2003 AT&T Corp. 02-S81396 September 26, 2002 February 21, 2003 CGI 02-S81781 December 3, 2002 February 24, 2003 Sprint 02-S81988 December 18, 2002 February 26, 2003 Global Crossing 02-B0010171 October 9, 2002 February 26, 2003 AT&T Corp. 02-B0012033 October 9, 2002 February 26, 2003 Excel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-969A1.txt
  • COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S60237 August 7, 2001 December 10, 2001 01-S64407 August 31, 2001 May 30, 2002 01-S64494 October 1, 2001 May 30, 2002 01-S65755 October 5, 2001 January 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-970A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80274 02-P28865 October 2, 2002 April 22, 2002 February 4, 2003 August 9, 2002 AT&T Corp. Commonwealth Telephone Company See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-971A1.txt
  • days after the unauthorized change occurred and neither WorldCom nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82170, December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-972A1.txt
  • the first thirty days after the unauthorized change occurred and neither Essential.Com nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71459, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-973A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 01-S52058 02-S80173 May 7, 2001 July 11, 2002 July 10, 2001 November 4, 2002 Verizon AT&T Corp. 02-F0007651 September 18, 2002 February 4, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-974A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81236 02-S81924 October 23, 2002 October 23, 2002 February 4, 2003 February 28, 2003 AT&T Corp. Not Reported 02-B0012653 October 8, 2002 February 28, 2003 Vartec See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-975A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81250 02-S81355 October 23, 2002 October 29, 2002 February 14, 2003 February 4, 2003 Not reported Verizon 02-S81398 October 25, 2002 January 17, 2003 Verizon 03-S82206 December 26, 2002 February 21, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-976A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80944 02-S81013 October 11, 2002 September 26, 2002 February 14, 2003 January 28, 2003 AT&T Corp. AT&T Corp. 02-S81380 October 31, 2002 February 4, 2003 Not reported 02-S81700 November 18, 2002 February 4, 2003 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-977A1.txt
  • Egler, Deputy Chief Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S71621 02-S73307 02-S80222 April 2, 2002 April 11, 2002 September 4, 2002 June 17, 2002 August 1, 2002 November 14, 2002 AT&T Corp. AT&T Corp. AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-978A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73342, April 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-979A1.txt
  • the first thirty days after the unauthorized change occurred and neither IDT nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76017, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-980A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81942, August 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-981A1.txt
  • A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81523 02-S81917 November 5, 2002 November 27, 2002 March 11, 2003 March 11, 2003 AT&T Corp. Not reported 03-S82268 December 30, 2002 March 7, 2003 Not reported 03-S82359 January 16, 2003 March 11, 2003 AT&T Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-982A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S81919 03-S82160 October 8, 2002 December 26, 2002 March 11, 2003 March 11, 2003 Verizon Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-983A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81930, December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-984A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S69566 02-S69735 February 20, 2002 March 15, 2002 May 10, 2002 May 17, 2002 Airnex Communications Zone Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-985A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S69787, March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-986A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S62683 August 7, 2001 February 11, 2002 02-S67104 January 22, 2002 March 28, 2002 02-S67120 January 8, 2002 May 6, 2002 02-S67618 January 15, 2002 May 23, 2002 02-S68015 January 28, 2002 May 23, 2002 02-S70657 March 13, 2002 July 26, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-987A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77274, April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-988A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S62358, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-989A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eLec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S52328, May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-990A1.txt
  • along with copies of any telephone bills issued from Talk to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76399, May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-991A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 01-S55440 May 21, 2001 July 16, 2002 Ameritech 01-S60632 August 2, 2001 January 16, 2002 Ameritech 01-S70786 March 14, 2002 June 25, 2002 Ameritech 02-S71409 March 21, 2002 June 25, 2002 Ameritech 02-S72017 January 18, 2002 August 19, 2002 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-992A1.txt
  • Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Zone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76408, April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-993A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72456, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-995A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon, Fonetel, nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S61647, February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-996A1.txt
  • first thirty days after the unauthorized change occurred and neither WorldCom nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62457, August 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-997A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64655, September 26, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-998A1.txt
  • the unauthorized change occurred and neither Ameritech nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau s Informal Complaint No. IC 01-S52079, May 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-03-999A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64706, September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-102A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-B0011064 October 7, 2002 January 24, 2003 02-S81648 November 20, 2002 January 10, 2003 02-S81914 December 4, 2002 January 24, 2003 02-S81915 November 26, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-103A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0053366S, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-104A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84583, July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-105A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85469 November 4, 2003 January 4, 2004 03-S85491 October 30, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-106A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0050972S July 18, 2003 January 12, 2004 03-I0052958S August 4, 2003 January 6, 2004 03-S000339S October 31, 2003 January 9, 2004 03-S85475 November 9, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-107A1.txt
  • 15, 2003 03-S83229 March 28, 2003 November 5, 2003 03-S83499 March 31, 2003 November 5, 2003 03-S84102 May 22, 2003 September 5, 2003 03-S84116 June 4, 2003 August 29, 2003 03-S84203 June 10, 2003 August 15, 2003 03-S84391 June 16, 2003 November 14, 2003 03-S84848 August 25, 2003 November 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1109A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85372, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1110A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S80188 03-S83294 03-S84784 03-S84921 03-S85182 DATE OF COMPLAINT July 25, 2002 March 17, 2003 August 7, 2003 August 19, 2003 October 6, 2003 DATE OF CARRIER RESPONSE October 24, 2002 April 24, 2003 October 3, 2003 October 8, 2003 November 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1111A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85751 October 28, 2003 February 3, 2004 03-S85839 December 17, 2003 February 5, 2004 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1112A1.txt
  • §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85308 03-S85510 September 4, 2003 October 28, 2003 November 19, 2003 December 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1113A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82641 February 13, 2003 March 27, 2003 03-S83155 March 18, 2003 May 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1114A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85577, September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1115A1.txt
  • §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85356 03-S85578 October 24, 2003 November 4, 2003 December 17, 2003 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1116A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VeraNet IS DENIED. IT IS FURTHER ORDER that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85753, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1117A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85376 filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1118A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85873, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1119A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Atlas IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85734, filed November 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1120A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056921S filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1121A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ATX IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71378, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1122A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85695, filed December 1, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1123A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85362, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1124A1.txt
  • after the unauthorized change occurred and neither Verizon nor Tralee may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85641 filed November 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1125A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85620, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1126A1.txt
  • after the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024561 filed December 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1127A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-B0046529S June 17, 2003 February 4, 2004 SBC 03-S85621 December 22, 2003 March 2, 2004 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1129A1.txt
  • after the unauthorized change occurred and neither AT&T nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84122 filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1130A1.txt
  • after the unauthorized change occurred and neither AT&T nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84029, May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1131A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0074934S 11/20/03 02/20/04 Southwestern Bell 03-S85468 11/04/03 12/26/03 Southwestern Bell 03-S85631 11/13/03 01/06/04 Sprint 03-S85637 11/14/03 01/06/04 Southwestern Bell 03-S85721 11/04/03 01/06/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1132A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84697 08/09/03 03/24/04 Sprint 03-S85210 10/03/03 03/23/04 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1133A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Telenational may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82844 filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1134A1.txt
  • any telephone bills issued from WCSS to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-I0000248 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1135A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85368, October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1136A1.txt
  • after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72380 filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1137A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S80551 09/19/02 11/21/02 Sprint 02-S80712 10/04/02 11/20/02 AT&T 02-S81695 11/15/02 01/03/03 Verizon 03-B0026025 09/23/02 05/28/03 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1147A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72047, March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1148A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86294, January 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1149A1.txt
  • thirty days after the unauthorized change occurred and neither BellSouth nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86045, January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1150A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86145, January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1151A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86192, January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1152A1.txt
  • the complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 04-S85935 December 24, 2003 March 5, 2004 04-S86135 December 30, 2003 March 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1153A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85851 December 15, 2003 March 5, 2004 04-S86150 January 15, 2004 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1154A1.txt
  • OF CARRIER RESPONSE October 31, 2003 February 4, 2004 03-S84948 August 19, 2003 February 9, 2004 03-S85139 September 30, 2003 February 5, 2004 03-S85249 September 23, 2003 December 19, 2003 03-S85421 October 30, 2003 January 23, 2004 03-I0061847S September 23, 2003 February 4, 2004 03-I0062876S October 6, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1155A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81008 October 2, 2002 January 24, 2003 04-S86109 January 15, 2004 March 19, 2004 04-S86255 February 11, 2004 March 29, 2004 04-S86264 December 9, 2003 March 12, 2004 04-I0082476S December 22, 2003 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1156A1.txt
  • 23, 2004 03-S85384 October 22, 2003 January 16, 2004 03-S85433 October 28, 2003 December 19, 2003 03-S85584 November 18, 2003 January 23, 2004 03-S85625 November 18, 2003 January 23, 2004 03-S85666 November 25, 2003 January 23, 2004 03-I0044648 June 3, 2003 February 4, 2004 03-I0055311S August 25, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1157A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 01-S64664 September 21, 2001 December 11, 2001 03-S84783 August 22, 2003 February 4, 2004 03-S85667 November 24, 2003 January 23, 2004 03-I0056934 September 8, 2003 November 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1158A1.txt
  • 6, 2004 03-I0075305S November 14, 2003 February 6, 2004 03-I0078955S December 8, 2003 March 5, 2004 03-I0079103S December 2, 2003 March 5, 2004 04-S85969 December 4, 2003 February 25, 2004 04-S85985 December 23, 2003 March 2, 2004 04-S86001 January 2, 2004 March 5, 2004 04-S86122 January 12, 2004 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1159A1.txt
  • 30, 2002 DATE OF CARRIER RESPONSE April 2, 2004 03-S85213 September 12, 2003 February 5, 2004 03-S85216 September 25, 2003 February 5, 2004 03-S85398 October 15, 2003 March 8, 2004 03-S85496 November 4, 2003 December 23, 2003 03-S85689 November 25, 2003 February 25, 2004 03-I0055439S August 26, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1160A1.txt
  • copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86352, February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1161A1.txt
  • the unauthorized change occurred and neither the Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86173, January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1162A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85958 December 27, 2003 April 5, 2004 04-S86216 February 12, 2004 April 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1163A1.txt
  • thirty days after the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85917, December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1164A1.txt
  • copies of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86325, February 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1165A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85693, December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1171A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S71458 02-S80167 02-S80711 March 7, 2002 August 8, 2002 October 2, 2002 July 2, 2003 February 20, 2003 January 28, 2003 Ameritech AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1172A1.txt
  • 2003 April 10, 2003 Appendix A INFORMAL DATE OF DATE OF COMPLAINT RESPONSE CARRIER NUMBER RESPONSE 03-S82211 December 3, 2002 February 12, 2004 03-S82326 July 16, 2002 May 2, 2003 03-S82646 February 12, 2003 May 2, 2003 03-S83242 March 27, 2003 January 14, 2004 03-S84995 August 29, 2003 February 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1176A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85473, filed November 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1177A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85651, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1178A1.txt
  • 19, 2001 April 23, 2002 June 6, 2003 July 8, 2003 September 23, 2003 October 20, 2003 November 14, 2003 February 18, 2003 DATE OF CARRIER RESPONSE September 17, 2001 July 10, 2002 June 30, 2003 August 13, 2003 November 19, 2003 November 12, 2003 January 12, 2004 April 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1180A1.txt
  • 30, 2003 November 10, 2003 February 12, 2003 DATE OF CARRIER RESPONSE January 22, 2003 March 13, 2003 May 1, 2003 June 17, 2003 August 21, 2003 October 17, 2003 October 14, 2003 November 11, 2003 November 21, 2003 December 3, 2003 December 23, 2003 December 9, 2003 May 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1181A1.txt
  • change occurred and neither Excel Telecommunications nor Choice One Communications Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84113, filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1182A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84326, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1183A1.txt
  • after the unauthorized change occurred and neither Qwest Communications nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0068701S, filed October 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1184A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84343, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1186A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82975, filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1187A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84926, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84110, June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1189A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85688, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1190A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S69232 02-S71677 02-S76423 02-S77178 03-S83944 February 26, 2002 April 15, 2002 June 5, 2002 April 30, 2002 May 12, 2003 July 2, 2003 February 12, 2004 July 2, 2003 February 12, 2004 October 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1191A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80201, filed August 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1192A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85758, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1193A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075309S, filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1194A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PromiseVision IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85859, filed October 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1195A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Globcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80805, filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1196A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68631, filed February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1197A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85819, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-11A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84567, July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1203A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84911 08/20/03 10/31/03 AT&T 03-S85187 10/06/03 11/19/03 Sprint 03-S85198 09/25/03 11/20/03 WCTC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1204A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85023 09/12/03 12/18/03 Verizon 03-S84759 09/03/03 12/17/03 WorldCom 02-S79428 07/24/02 09/26/02 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1205A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81332, November 3, 2002. See C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1206A1.txt
  • after the unauthorized change occurred and neither AT&T nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81638 filed September 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1207A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85843, December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1208A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0079542S, December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1209A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against TMC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82851, February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1210A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NATN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025360, January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1211A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S85975 12/30/03 02/26/04 Global Crossing 04-S85978 01/05/04 02/26/04 Verizon 04-S85981 12/23/03 02/26/04 PowerNet See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1212A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0044870S 06/02/03 08/07/03 Global Crossing 03-S84428 07/01/03 08/28/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1213A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86048 filed January 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1214A1.txt
  • after the unauthorized change occurred and neither Net222 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85876 filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1215A1.txt
  • after the unauthorized change occurred and neither Verizon nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83801, filed April 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1216A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Government Affairs Bureau Informal Complaint No. IC 03-S85424 filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1217A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82727, January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85576, October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1221A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078239S, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1222A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0078688S December 18, 2003 March 2, 2004 04-S000427S January 21, 2004 March 10, 2004 04-S85995 December 30, 2003 March 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1223A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-I0000180, May 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1224A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72039, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1225A1.txt
  • 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0050268S July 15, 2003 September 26, 2003 03-S84861 August 15, 2003 October 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1226A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056630S, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1227A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85401 October 15, 2003 December 11, 2003 03-S85509 October 28, 2003 December 22, 2003 03-S85542 October 30, 2003 January 13, 2003 03-S85776 November 20, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1228A1.txt
  • 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85624 November 18, 2003 January 23, 2003 03-S85763 November 24, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1229A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85220, September 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1230A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82502, December 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1231A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 03-S84129, June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1269A1.txt
  • change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84670, filed August 4th, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-12A1.txt
  • unauthorized change occurred and neither Complainant's authorized carriers nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82123, December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1337A1.txt
  • 4, 2002 02-S79521 June 14, 2002 December 17, 2002 02-S80143 August 14, 2002 November 8, 2002 02-S80149 August 16, 2002 October 22, 2002 02-S80358 July 18, 2002 December 2, 2002 02-S80670 September 26, 2002 December 17, 2002 02-S81567 November 14, 2002 January 14, 2003 02-S81595 November 14, 2002 January 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1352A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S68416 March 4, 2002 April 30, 2002 02-S76246 May 28, 2002 December 10, 2002 03-S82364 November 15, 2002 March 17, 2003 03-S000347S October 31, 2003 December 22, 2003 03-S82621 January 22, 2003 April 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1353A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72459, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1354A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76967, June 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1355A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83333, May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1356A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81169, October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1357A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82253, February 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1358A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86084, January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1359A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84587, July 03, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1360A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING DATE OF CARRIER RESPONSE 02-S79076 April 30, 2002 December 13, 2002 02-S80707 October 25, 2002 December 13, 2002 03-S83225 October 4, 2002 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1361A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053981S, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1362A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84458, July 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1363A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81118, July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1364A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S56385, June 28, 2001. Note: This same case was then served on the Complainant's local exchange carrier as 02-S67533. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1365A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85411, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1366A1.txt
  • WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81929 December 9, 2002 February 13, 2003 02-S81358 October 29, 2002 January 7, 2003 03-I0045374S June 11, 2003 September 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1367A1.txt
  • change occurred and neither WorldCom and Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80616 filed September 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1368A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ameritech IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81054, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80162, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1370A1.txt
  • the unauthorized change occurred and neither WorldCom nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74481 filed March 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1371A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77448, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1372A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77079, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1373A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67771, filed January 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1374A1.txt
  • unauthorized change occurred and neither (authorized carrier) nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82051 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1375A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71466, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1384A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 02-S79738 June 17, 2002 October 11, 2002 03-S82832 February 11, 2003 April 25, 2003 03-I0052875S August 6, 2003 September 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1385A1.txt
  • 17, 2003 03-S83710 March 10, 2003 June 11, 2003 03-S83939 May 13, 2003 June 23, 2003 03-S84046 June 5, 2003 July 14, 2003 03-S84121 June 9, 2003 July 10, 2003 03-S84297 July 1, 2003 August 6, 2003 03-S85523 November 10, 2003 December 3, 2003 03-I0049266S July 10, 2003 October 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1424A1.txt
  • 27, 2002 02-S81379 October 30, 2002 December 12, 2002 02-S81497 July 31, 2002 December 12, 2002 02-B0012791 October 22, 2002 February 24, 2003 03-S82117 September 20, 2002 March 3, 2003 03-S83057 February 25, 2003 May 2, 2003 03-S84483 July 15, 2003 August 19, 2003 03-S85538 November 5, 2003 January 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1425A1.txt
  • 23, 2004 03-S85687 November 24, 2003 February 6, 2004 03-I0041903S May 7, 2003 September 19, 2003 03-I0047965S June 30, 2003 October 10, 2003 03-I0055357S August 25, 2003 February 4, 2004 03-I0056347S September 3, 2003 February 4, 2004 03-I0058030S September 12, 2003 February 4, 2004 03-I0058094S September 16, 2003 January 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1426A1.txt
  • 24, 2004 03-S84341 June 24, 2003 September 19, 2003 03-G49438S October 8, 2003 January 6, 2004 03-I0024897 January 7, 2003 April 25, 2003 03-I0044246S May 30, 2003 August 1, 2003 03-I0044586S May 29, 2003 September 19, 2003 03-I0045233S June 12, 2003 August 8, 2003 03-I0047816S June 24, 2003 February 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1427A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S0000112, April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1428A1.txt
  • by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S81130 02-B0010677 DATE OF COMPLAINT 10/16/02 10/07/02 DATE OF CARRIER RESPONSE 03/13/03 03/17/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1429A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80464, August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1430A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79770, March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1431A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-B0010828 02-B0009284 03-S83056 DATE OF COMPLAINT 10/09/02 10/07/02 12/09/02 DATE OF CARRIER RESPONSE 03/21/03 07/17/03 05/02/03 03-S84101 03-S84573 03-S85233 06/09/03 07/22/03 09/25/03 07/25/03 09/09/03 11/24/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1432A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77193, May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1433A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79378, April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1434A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81628, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1435A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79619 filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1436A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76425 filed March 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1437A1.txt
  • the unauthorized change occurred and neither Verizon nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71173 filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1438A1.txt
  • unauthorized change occurred and neither WorldCom nor Connect America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80646 filed September 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1439A1.txt
  • change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79564 filed June 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1440A1.txt
  • unauthorized change occurred and neither Touch America nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80780 filed October 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1441A1.txt
  • Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S67818 02-S79075 02-S79573 03-S84294 February 11, 2002 March 25, 2002 March 15, 2002 June 30, 2003 April 10, 2002 April 20, 2002 April 20, 2002 August 5, 2003 Verizon WorldCom Not Reported Verizon and Broadwing See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1457A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075118S, October 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1458A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S82032, December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1459A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0051211S, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1460A1.txt
  • the unauthorized change occurred and neither AT&T nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000315S filed October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1461A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84944 08/19/03 04/08/04 None 03-S85196 10/10/03 04/06/04 Verizon 03-I0074462S 11/14/04 03/30/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1462A1.txt
  • telephone bills issued from Global to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82488 filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1463A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against ACN ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79300 07/15/02 03/20/03 02-S79476 07/25/02 03/06/03 03-F0018724 12/23/02 03/20/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1464A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83709 04/29/03 06/24/03 AT&T 03-F0041042S 05/09/03 08/04/03 Teligent, Inc . See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1465A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Bullseye ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85902 12/08/03 01/30/04 04-S86404 02/10/04 03/30/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1467A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83654, filed April 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1468A1.txt
  • the unauthorized change occurred and neither AT&T nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83443 filed February 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1469A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82692 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1470A1.txt
  • the unauthorized change occurred and neither Verizon nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85999 filed January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1472A1.txt
  • days after the unauthorized change occurred and neither TDS nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58692, July 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1473A1.txt
  • days after the unauthorized change occurred and neither Ameritech nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66767, January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1474A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76575 May 2, 2002 August 12, 2002 03-S84721 July 29, 2003 September 25, 2003 03-S85634 November 24, 2003 January 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1475A1.txt
  • the unauthorized change occurred and neither Yestel nor EOT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71685 filed April 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1476A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77146, filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1477A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76618 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1478A1.txt
  • the unauthorized change occurred and neither Verizon nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67840 filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1479A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80925, filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1480A1.txt
  • the unauthorized change occurred and neither PEC nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81828 filed December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1481A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82128 filed January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1482A1.txt
  • the unauthorized change occurred and neither WorldCom nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85013 filed August 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1483A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66754, filed December 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1484A1.txt
  • the unauthorized change occurred and neither Verizon nor FSN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84079 filed May 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1485A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74479, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1486A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84592, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1487A1.txt
  • change occurred and neither their authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67672 filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1489A1.txt
  • after the unauthorized change occurred and neither GTI nor TTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64389, August 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1490A1.txt
  • as amended, 47 USC. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80040, July 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1491A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67550, August 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1492A1.txt
  • 10, 2002 02-S80081 August 19, 2002 January 10, 2003 02-S80166 August 17, 2002 January 7, 2003 02-0S80630 September 23, 2002 January 7, 2003 03-S82612 January 28, 2003 April 18, 2003 03-S82645 January 29, 2003 April 18, 2003 03-S83124 March 21, 2003 January 23, 2004 03-S84037 May 5, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1505A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS 02-S81076 03-S82938 03-S83536 03-S84385 03-S84859 DATE OF COMPLAINTS October 10, 2002 March 4, 2003 February 12, 2003 June 24, 2003 September 24, 2003 DATE OF CARRIER RESPONSES December 4, 2002 April 4, 2003 May 27, 2003 July 31, 2003 October 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1506A1.txt
  • 1, 2002 02-S81713 November 19, 2002 January 15, 2003 03-S82615 February 11, 2003 March 18, 2003 03-S82749 February 20, 2003 April 1, 2003 03-S83324 April 4, 2003 May 5, 2003 03-S84701 August 13, 2003 August 28, 2003 03-S85192 September 29, 2003 November 14, 2003 03-I0056680S September 10, 2003 October 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1507A1.txt
  • 1, 2002 02-S81344 October 30, 2002 December 16, 2002 02-S81976 December 16, 2002 February 4, 2003 03-S82163 December 17, 2002 February 21, 2003 03-S83126 March 21, 2003 April 11, 2003 03-S83658 April 21, 2003 May 29, 2003 03-S84098 June 12, 2003 July 25, 2003 03-I0064114S October 16, 2003 December 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1508A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor IDT Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84558, filed July 30, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1509A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Telephone Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84938, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-150A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85178, August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1510A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82693, filed February 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1511A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL Com USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76898, filed June 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1512A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85522, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1515A1.txt
  • by Complainants against Qwest ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S76087 DATE OF COMPLAINT 03/08/02 DATE OF CARRIER RESPONSE 07/26/02 03-S82392 12/26/02 07/18/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1516A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77102, filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1517A1.txt
  • Complainants against Talk ARE DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83951 05/12/03 07/01/03 03-S84190 06/10/03 07/29/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1518A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82402, January 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1519A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ivantage IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S81884, filed December 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-151A1.txt
  • Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81064 Richard Russell September 27, 2002 December 23, 2002 02-S80843 Christine Clark July 23, 2002 February 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1520A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S85580, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1521A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81117 filed June 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1522A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. ` FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80875, October 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1523A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85319, filed October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1524A1.txt
  • the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80664 filed August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1525A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATX IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80876, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1526A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84023 05/27/03 09/08/03 AT&T 03-S84482 07/16/03 09/17/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1527A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76081 02-S76401 02-S77290 05/08/02 05/31/02 05/30/02 06/25/03 06/25/03 06/25/03 AT&T Sprint AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1528A1.txt
  • change occurred and neither Startec Global Operating Company Communications nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85740, October 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1529A1.txt
  • change occurred and neither the authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79750, filed May 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-152A1.txt
  • Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1530A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TelecomEZ IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S83392, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1531A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80825, September 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1532A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83713, April 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-153A1.txt
  • Communications Act of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1545A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85752, filed September 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1546A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84154, filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1547A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against American Communications Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S59624, June 25, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1548A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Billing, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85371, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1549A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83151, filed March 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-154A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010870, October 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1550A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79301, filed June 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1551A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S82725 03-S83717 DATE OF COMPLAINT January 30, 2003 April 29, 2003 DATE OF CARRIER RESPONSE April 17, 2003 June 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1557A1.txt
  • change occurred and neither their authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85078, filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1558A1.txt
  • the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79597, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1559A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82553, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-155A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82174, October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1560A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012649, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1561A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024744, filed January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1562A1.txt
  • the unauthorized change occurred and neither Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76521 filed April 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1563A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004036, filed August 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1564A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82134 filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1565A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81528 filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1566A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67798, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1567A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86136 filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1568A1.txt
  • change occurred and neither the authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81718, filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1569A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80651, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-156A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85453, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1570A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71432, filed March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1571A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-I0065970S October 8, 2003 March 3, 2004 Verizon 03-S85314 November 5, 2003 December 10, 2003 WorldCom, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1572A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-S68050 02-S80415 03-S82086 03-S82656 February 26, 2002 September 10, 2002 January 15, 2003 March 5, 2003 April 4, 2003 November 5, 2002 February 20, 2003 March 17, 2003 SBC Verizon International Plus Not Reported See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1573A1.txt
  • 02-S67914 02-S68141 02-S73657 02-S76286 02-S80069 03-S85168 February 25, 2002 February 8, 2002 January 2, 2002 May 8, 2002 August 12, 2002 September 22, 2003 August 16, 2002 April 18, 2002 November 21, 2002 April 26, 2004 August 6, 2003 January 5, 2004 AT&T AT&T Verizon TTI Verizon Southwestern Bell Telephone Co. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1574A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 02-B0002149 June 27, 2002 November 15, 2002 ComTech 21 03-S84042 May 29, 2003 July 23, 2003 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-157A1.txt
  • April 17, 2002 December 4, 2002 02-S79760 Clara Parsons August 3, 2002 January 7, 2003 02-S80202 Lisa Ann Robinson July 16, 2002 January 10, 2003 03-I0063841S Jeanne Johnson October 8, 2003 December 18, 2003 03-S82179 Danell Maggio December 12, 2002 March 5, 2003 MCI's Notice of Informal Complaint No. IC 02-S77077, July 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-158A1.txt
  • after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84244, June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1591A1.txt
  • 22, 2003 03-S84480 July 17, 2003 September 5, 2003 03-S84584 July 3, 2003 September 29, 2003 03-S84588 April 29, 2003 September 29, 2003 03-S84840 August 2, 2003 October 14, 2003 03-S84979 September 18, 2003 November 11, 2003 03-S85086 September 22, 2003 November 20, 2003 03-S85188 September 23, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-159A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S76396 Gertrude Jozefczyk May 10, 2002 December 13, 2002 02-S81040 Gunnar Sedleniek October 3, 2002 December 17, 2002 02-S81788 Debbie Blecher November 21, 2002 February 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-160A1.txt
  • October 28, 2002 October 28, 2003 03-S83280 Richard McDonald May 12, 2003 May 21, 2003 03-S83831 Edmund Sladewski May 6, 2003 August 1, 2003 03-S83412 Edna Easton May 24, 2003 June 6, 2003 03-S89468S Charles Menoche July 8, 2003 September 23, 2003 03-I0056772S Bernice Piper September 4, 2003 November 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1655A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Big Red Wire IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S72435, January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1656A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000496S March 15, 2004 April 30, 2004 04-S86201 January 30, 2004 May 3, 2004 04-S86210 February 13, 2004 April 15, 2004 04-S86314 February 14, 2004 April 27, 2004 04-S86598 February 13, 2004 May 21, 2004 04-S86614 April 9, 2004 May 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1657A1.txt
  • 1, 2004 03-W7176749 November 17, 2003 February 25, 2004 04-S85962 December 1, 2003 February 20, 2004 04-S86104 January 2, 2004 March 5, 2004 04-S86141 February 2, 2004 March 5, 2004 04-S86200 February 2, 2004 March 26, 2004 04-S86321 February 26, 2004 March 26, 2004 04-I0085426S December 29, 2003 March 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1658A1.txt
  • CARRIER RESPONSE 02-S67927 February 21, 2002 May 23, 2002 03-S000240S September 29, 2003 January 6, 2004 03-S84867 August 26, 2003 February 4, 2004 03-S85033 September 4, 2003 February 4, 2004 03-S85702 November 19, 2003 February 25, 2004 03-I0048891S July 7, 2003 October 10, 2003 03-I0078475S December 10, 2003 February 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1659A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84802, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-165A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73394, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1660A1.txt
  • complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF INCOMING COMPLAINT DATE OF CARRIER RESPONSE 03-S84840 August 2, 2003 October 14, 2003 03-S84584 August 5, 2003 September 29, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1661A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80161 July 18, 2002 January 10, 2003 03-S82571 February 1, 2003 March 25, 2003 03-S84010 May 20, 2003 August 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1662A1.txt
  • the unauthorized change occurred and neither APS nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80460, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1663A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79366, filed July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1664A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68196, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1665A1.txt
  • the unauthorized change occurred and neither WorldxChange nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81305, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1666A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82528, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1667A1.txt
  • 21, 2003 03-S82838 February 25, 2003 May 1, 2003 03-S83330 March 17, 2003 November 19, 2003 03-S83627 August 19, 2003 June 23, 2003 03-S83673 August 16, 2003 June 17, 2003 03-S83997 May 29, 2003 August 1, 2003 03-S84580 June 3, 2003 September 29, 2003 03-S85075 September 13, 2003 November 220, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1668A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77382 Eugene Threadgill May 29, 2002 December 4, 2002 02-S81651 K. Thomas Shahriari o/b/o Bahieh Shah November 25, 2002 January 16, 2003 03-I0046404S Janusz Glinsk June 20, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-166A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84731, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1672A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0040470S, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1674A1.txt
  • A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81498 November 6, 2002 December 16, 2002 03-S82102 January 3, 2003 February 26, 2003 04-S84799 August 27, 2003 October 25, 2003 03-I0025712 January 29, 2003 April 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1675A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 02-S72474 March 18, 2002 June 17, 2002 03-S85363 October 29, 2003 November 24, 2003 03-E0051376S July 6, 2003 September 8, 2003 03-I0042778S May 20, 2003 August 21, 2003 03-I0073256S December 1, 2003 January 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1676A1.txt
  • change occurred and neither Capsule Communications nor Advantage Telecommunications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80406, filed September 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1677A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Broadband IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81692, filed November 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1678A1.txt
  • change occurred and neither AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84036, filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1679A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR Telecommunications, LLC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85224, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-167A1.txt
  • September 16. 2003 September 12, 2003 July 17, 2003 February 13, 2003 February 12, 2003 July 24, 2003 August 28, 2003 June 13, 2003 October 9, 2003 October 14, 2003 October 14, 2003 October 31, 2003 September 11, 2003 May 1, 2003 April 28, 2003 September 16, 2003 October 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1680A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S71995 02-B0007138 03-I0050838S DATE OF COMPLAINT October 12, 2001 August 14, 2002 July 24, 2003 DATE OF CARRIER RESPONSE June 3, 2002 November 21, 2002 September 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-168A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83962, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-169A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-S83484 April 11, 2003 May 27, 2003 Broadview Network / Network Plus 03-S83651 April 8, 2003 June 16, 2003 eMeritus Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-170A1.txt
  • the unauthorized change occurred and neither Worldcom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82685, filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1740A1.txt
  • the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76835 filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1741A1.txt
  • after the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81926, filed December 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1742A1.txt
  • bills issued from U.S. Telecom to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85291, filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1743A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85549 11/13/03 03/08/03 Net One Inter. 03-I0049484S 07/09/03 112/08/03 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1744A1.txt
  • unauthorized change occurred and neither Capsule Communications nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73724, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1745A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZE COMPLAINT CARRIER RESPONSE CARRIER 03-S82623 03-S83160 03-S83648 03-S83656 03-S84235 02/11/03 03/26/03 04/30/03 05/01/03 07/18/03 02/21/03 05/05/03 06/06/03 05/27/03 08/11/03 AT&T AT&T AT&T AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-174A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84152, filed June 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-175A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0048528S, filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-176A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83284, filed March 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1772A1.txt
  • CARRIER RESPONSE 02-S82048 December 19, 2002 February 14, 2003 03-S82144 December 26, 2002 February 28, 2003 03-S82792 February 10, 2003 April 7, 2003 03-S82839 February 25, 2003 April 10, 2003 03-S83010 July 9, 2002 April 22, 2003 03-S83321 April 1, 2003 May 2, 2003 03-I0025542 November 5, 2002 April 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1773A1.txt
  • 26, 2003 03-S82757 September 26, 2002 March 31, 2003 03-S83334 January 31, 2003 April 23, 2003 03-S83863 April 25, 2003 June 2, 2003 03-S85001 September 4, 2003 October 16, 2003 03-I0043474S May 28, 2003 July 24, 2003 03-I0046171S April 20, 2003 August 25, 2003 03-I0050776S July 22, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1774A1.txt
  • 17, 2002 January 15, 2003 March 10, 2003 December 3, 2002 October 7, 2003 December 17, 2003 October 21, 2003 December 10, 2003 DATE OF CARRIER RESPONSE February 15, 2002 March 3, 2003 May 20, 2003 June 25, 2003 November 17, 2003 January 12, 2004 January 13, 2004 January 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1775A1.txt
  • the unauthorized change occurred and neither BellSouth nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83131, filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1776A1.txt
  • Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 01-S58321 July 2, 2001 March 11, 2002 Asian American Association Long Distance Services 02-S73618 March 15, 2002 July 3, 2002 Verizon 02-S78983 June 27, 2002 September 20, 2002 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1777A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83323, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1778A1.txt
  • unauthorized change occurred and neither MCI nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0029173, filed February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1779A1.txt
  • by Complainants against Global Crossing Telecommunications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80515 September 10, 2002 October 11, 2002 03-S83834 May 1, 2003 December 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-177A1.txt
  • September 12, 2002 September 24, 2002 October 29, 2002 November 7, 2002 November 25, 2002 February 4, 2003 January 24, 2003 February 4, 2003 February 4, 2003 February 21, 2003 March 10, 2003 March 25, 2003 March 19, 2003 May 12, 2003 May 28, 2003 July 2, 2003 August 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1780A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84691 filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1781A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85455, filed October 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1782A1.txt
  • the unauthorized change occurred and neither Williams nor PromiseVision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85539 filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1783A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85547, filed October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1784A1.txt
  • the unauthorized change occurred and neither MCI nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83504, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1785A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SWBLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80424, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1786A1.txt
  • 02-S80662 02-S80908 02-S81112 May 8, 2002 May 6, 2002 May 23, 2002 June 3, 2002 July 30, 2002 September 20, 2002 September 30, 2002 October 3, 2002 July 23, 2002 July 23, 2002 July 23, 2002 August 12, 2002 September 26, 2002 March 10, 2003 March 10, 2003 March 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1787A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81163, filed October 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1788A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81531, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Axces IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77260, filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-178A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82194, January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1790A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71338, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1791A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70250, filed March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1792A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67640, filed December 28, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67111, filed November 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1794A1.txt
  • the unauthorized change occurred and neither Qwest nor Buyersonline.com may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80988 filed, September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1795A1.txt
  • the unauthorized change occurred and neither PowerNet nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72020 filed, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1796A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67988, filed January 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1797A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71431, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1798A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74490, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1799A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeod IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82503, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-179A1.txt
  • Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80221 August 16, 2002 January 7, 2003 03-S82283 January 13, 2003 March 24, 2003 03-I0044920S June 9, 2003 September 16, 2003 03-I0047946S June 25, 2003 September 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1800A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0012598 02-S81176 October 9, 2002 October 21, 2002 May 7, 2003 December 18, 2002 AT&T Southwestern Bell Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1801A1.txt
  • change occurred and neither their authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79070 filed July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1802A1.txt
  • change occurred and neither their authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86035, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1803A1.txt
  • change occurred and neither their authorized carrier nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85059, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1804A1.txt
  • occurred and neither their authorized carrier nor AT-N may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69646, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1805A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83135, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1806A1.txt
  • the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84770 filed August 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1807A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NBWC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84265, filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1808A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83227, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-180A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85236, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1823A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82617, filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1824A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81785, filed December 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1825A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . 9. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0038889S, filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1826A1.txt
  • 28, 2003 02-S81906 December 4, 2002 January 29, 2003 02-S82054 December 18, 2002 February 11, 2003 02-S82061 December 10, 2002 February 24, 2003 02-B0002148 June 28, 2002 November 8, 2002 02-B0011734 October 10, 2002 February 24, 2003 02-B0011927 October 7, 2002 February 14, 2003 02-B0013114 November 7, 2002 January 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1827A1.txt
  • January 14, 2003 03-S83561 April 14, 2003 May 28, 2003 03-S83829 May 9, 2003 June 11, 2003 03-S82885 February 24, 2003 April 22, 2003 03-S84466 June 16, 2003 August 19, 2003 03-I0075257S November 6, 2003 February 4, 2004 03-I0077173S November13, 2003 February 17, 2004 04-S85907 January 7, 2004 February 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1829A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S56022, June 22, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1830A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70229, March 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1831A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83649, March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1832A1.txt
  • MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67536 August 30, 2001 November 23, 2001 02-S80862 August 9, 2002 December 4, 2002 03-S82831 February 11, 2003 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1833A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86204 January 29, 2004 April 14, 2004 04-S86608 February 11, 2004 June 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1834A1.txt
  • after the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86313, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1835A1.txt
  • 13, 2002 02-S79497 June 20, 2002 December 13, 2002 02-S81793 December 9, 2002 February 4, 2003 03-S82397 December 18, 2002 June 6, 2003 03-S83007 February 26, 2003 May 6, 2003 03-S84720 July 29, 2003 October 28, 2003 03-S84836 August 25, 2003 October 27, 2003 03-I0077409S November 25, 2003 April 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1836A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85485 October 29, 2003 January 6, 2004 04-S86205 January 30, 2004 April 13, 2004 04-S86381 March 30, 2004 April 23, 2004 04-S86447 March 9, 2004 May 10, 2004 04-I0082144S December 29, 2003 April 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1837A1.txt
  • 4, 2003 03-S82195 December 27, 2002 March 19, 2003 03-S82200 December 24, 2002 March 5, 2003 03-S83136 March 10, 2003 June 6, 2003 03-S83291 March 13, 2003 May 16, 2003 03-S83525 April 20, 2003 June 10, 2003 03-S83640 April 15, 2003 June 23, 2003 03-S83907 May 12, 2003 August 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1838A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79557, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1839A1.txt
  • 30, 2003 02-S79600 July 15, 2002 December 10, 2002 02-S80672 September 27, 2002 December 4, 2002 02-S80863 August 13, 2002 December 3, 2002 02-S80905 September 11, 2002 December 13, 2002 02-S81374 October 23, 2002 March 5, 2003 02-S81867 October 16, 2002 February 13, 2003 02-S82043 December 2, 2002 February 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-183A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80677 filed September 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-184A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056394S, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1850A1.txt
  • the unauthorized change occurred and neither AT&T nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0025822 filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1851A1.txt
  • the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029171 filed February 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1852A1.txt
  • the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81965 filed December 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1853A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S48333, filed April 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1854A1.txt
  • the unauthorized change occurred and neither Verizon nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81087 filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1855A1.txt
  • the unauthorized change occurred and neither Sprint nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029107, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1856A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 02-B0007592 September 4, 2002 December 22, 2003 02-S80034 June 17, 2002 October 8, 2002 03-S84755 August 7, 2003 December 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1857A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84400, filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1858A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearChoice IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71443, filed March 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1859A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71646, filed March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-185A1.txt
  • Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 03-I0068750S 03-S85320 03-S85703 October 27, 2003 October 17, 2003 November 19, 2003 January 9, 2004 December 10, 2003 January 9, 2004 Touchtone AT&T Adelphia Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1860A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76437, filed October 19, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1861A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76311, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1862A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79085, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1863A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBCLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84199, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1864A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83013, filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1865A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AllTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82668, filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1866A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IOS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82541, filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1867A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79079, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-186A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Mercury IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76206, filed March 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1876A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85047, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1877A1.txt
  • change occurred and neither the authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77293 filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1878A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81600, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1879A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77221, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-187A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82031 filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1880A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85259, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1881A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0055261S, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1882A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against US Connect IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82846, filed November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1883A1.txt
  • after the unauthorized change occurred and neither MCI nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028689, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1884A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S85997 12/31/03 03/05/04 VarTec Telecom 04-S86744 02/18/04 05/27/04 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1885A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S70563 02-S70796 02-S72734 02-S77185 02-S79488 DATE OF COMPLAINT 03/18/02 03/13/02 04/15/02 06/07/02 07/11/02 DATE OF CARRIER RESPONSE 05/08/02 05/21/02 03/21/03 06/24/02 03/21/03 02-S81465 03-S84070 11/13/02 05/21/03 01/14/03 07/10/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1886A1.txt
  • unauthorized change occurred and neither the authorized carrier nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0057406S, filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1887A1.txt
  • the unauthorized change occurred and neither Covista nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80784, filed September l8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1888A1.txt
  • subscriber along with copies of any telephone bills issued from 011 to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Informal Complaint No. IC-02-S80078, filed August 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1889A1.txt
  • unauthorized change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82973, filed March 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-188A1.txt
  • change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84163 filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1890A1.txt
  • days after the unauthorized change occurred and Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84931, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1891A1.txt
  • after the unauthorized change occurred and neither AT&T nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85835, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1892A1.txt
  • the unauthorized change occurred and neither Sprint nor Globalinx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76837 filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1893A1.txt
  • the unauthorized change occurred and neither StarTec nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77063 filed May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1894A1.txt
  • after the unauthorized change occurred and neither Verizon nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77182, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1895A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79007, filed April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1896A1.txt
  • unauthorized change occurred and neither the authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83720, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1897A1.txt
  • the unauthorized change occurred and neither SBC nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85836 filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1898A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S76387 02-S81772 05/10/02 09/26/02 07/23/02 01/03/03 WorldCom AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1899A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82348, filed January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-189A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0063610S 03-S85437 October 6, 2003 October 27, 2003 November 26, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1900A1.txt
  • 0.361, 1.719, the Complaints filed by Complainants against Business ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S72524 02-S79365 02-S81744 DATE OF COMPLAINT 04/12/02 07/22/02 11/21/02 DATE OF CARRIER RESPONSE 10/27/03 07/11/03 04/13/04 03-S82629 02/12/03 03/28/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1901A1.txt
  • the unauthorized change occurred and neither SBC nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81341 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1902A1.txt
  • after the unauthorized change occurred and neither Qwest nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83156, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1907A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83387, filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1908A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82264, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1909A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67119, filed July 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-190A1.txt
  • the unauthorized change occurred and neither AT&T nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84735 filed August 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1910A1.txt
  • change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80036, filed July 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1911A1.txt
  • change occurred and neither its authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76215, filed March 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1912A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82275, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1913A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81614, filed November 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1914A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84866, filed August 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1915A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S80077 August 12, 2002 October 15, 2002 02-S81397 October 17, 2002 February 20, 2003 03-S83741 April 7, 2003 September 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1916A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S82030 December 18, 2002 January 31, 2003 03-S83440 March 25, 2003 May 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1917A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S80510 September 10, 2002 November 5, 2002 03-S84330 June 23, 2003 August 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1918A1.txt
  • Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1919A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76414, filed June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-191A1.txt
  • the unauthorized change occurred and neither AT&T nor Affinity may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81136 filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1920A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66759, filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1922A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82107, December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1923A1.txt
  • after the unauthorized change occurred and neither AT&T, Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0011551, October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1924A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CloseCall IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79057, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1925A1.txt
  • after the unauthorized change occurred and neither MCI nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79029, filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1926A1.txt
  • after the unauthorized change occurred and neither AT&T nor ITC^DeltaCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82699, filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1927A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71451, filed February 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1928A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82501, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1929A1.txt
  • 18, 2003 02-S80002 July 29, 2002 July 31, 2003 02-S81052 October 18, 2002 December 13, 2002 02-S81438 October 18, 2002 June 23, 2003 03-S84398 June 30, 2003 September 8, 2002 03-S84575 July 31, 2003 September 9, 2003 03-S84777 August 15, 2003 October 3, 2003 03-S85483 November 4, 2003 December 23, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-192A1.txt
  • unauthorized change occurred and neither TTI National nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85028 filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1930A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S74503 April 17, 2002 July 2, 2003 02-S80874 September 9, 2002 February 25, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1931A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 03-S83793 May 5, 2003 December 2, 2003 03-S84908 August 31, 2003 October 29, 2003 03-S84961 September 8, 2003 November 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1932A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S77467 June 17, 2002 September 19, 2002 03-S82258 January 8, 2003 April 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1935A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85357 09/16/03 03/17/04 MCI 03-S85742 12/04/03 03/17/03 AT&T 03-I0058685S 10/02/03 11/13/03 AT&T 03-I0071952S 11/10/03 03/17/03 03-S000263S 08/23/03 11/12/03 WorldxChange See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1936A1.txt
  • the unauthorized change occurred and neither Sprint nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77081 filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1937A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70525 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1938A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83137 filed March 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1939A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84471 filed July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1940A1.txt
  • occurred and neither Complainant's authorized carrier nor Business may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Consumer Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I004751S, filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1941A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82687, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1942A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0068821S filed October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1943A1.txt
  • the unauthorized change occurred and neither Sprint nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70606 filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1947A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85890, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1948A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0075095S, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1949A1.txt
  • after the unauthorized change occurred and Excel Telecommunications, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82137, filed October 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1950A1.txt
  • days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85681, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1951A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0072418S, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1952A1.txt
  • CARRIER RESPONSE 01-S63918 September 10, 2001 November 13, 2001 02-S77231 June 20, 2002 August 27, 2002 02-S79565 June 20, 2002 October 4, 2002 03-S83053 March 17, 2003 April 28, 2003 03-S84180 June 16, 2003 July 28, 2003 03-I0048200S July 1, 2003 August 20, 2003 03-S000231S August 1, 2003 September 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1953A1.txt
  • change occurred and neither Southwestern Bell nor Excel Telecommunications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85169, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1954A1.txt
  • 2003 DATE OF CARRIER RESPONSES September 21, 2001 June 21, 2002 April 24, 2003 December 23, 2003 February 25, 2004 February 20, 2004 February 26, 2004 February 10, 2004 February 4, 2004 February 17, 2004 February 16, 2004 February 25, 2004 March 4, 2003 See Appendix A. 02-S73097 and 02-S76116 are duplicates of 02-S72882. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1955A1.txt
  • 4, 2002 May 24, 2002 May 7, 2002 November 15, 2002 June 20, 2003 January 29, 2004 September 16, 2003 DATE OF CARRIER RESPONSES April 8, 2002 July 17, 2002 August 2, 2002 January 6, 2003 August 13, 2003 February 25, 2004 February 16, 2004 See Appendix A. 02-S68131 is a duplicate of 02-S67838. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1959A1.txt
  • the unauthorized change occurred and neither Verizon nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82837, filed February 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1960A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84081 filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1961A1.txt
  • the unauthorized change occurred and neither Sprint nor Amtic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85071 filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1962A1.txt
  • unauthorized change occurred and neither Sprint nor New Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71454 filed September 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1963A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Hargray IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71449, filed February 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1964A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84923 08/2/03 11/14/03 NetCom 03-S85011 09/11/03 11/14/03 Primo Comm. 03-S85012 09/11/03 11/12/03 Primo Comm. 03-S85174 09/24/03 11/12/03 Global Crossing 03-S84862 08/19/03 11/12/03 Primo Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1965A1.txt
  • the unauthorized change occurred and neither AT&T nor UKI Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82249, filed November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1966A1.txt
  • the unauthorized change occurred and neither Verizon nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043558S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1967A1.txt
  • change occurred and neither Sprint nor Connect America may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0027230 filed, January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1968A1.txt
  • the unauthorized change occurred and neither Ameritech nor IP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83641 filed April 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1969A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S80733 02-S81199 02-S81216 02-S81366 02-S82041 10/04/02 10/25/02 10/23/02 10/18/02 04/05/02 12/18/02 12/23/02 12/30/02 01/07/03 01/23/03 Ameritech AT&T Southwestern Bell Integretel Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1970A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82679, filed January 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1971A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S83009 10/28/02 04/16/04 Qwest 03-S83017 10/15/02 04/16/03 Ameritech See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1972A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0076858S filed November 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1973A1.txt
  • the unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85658, filed October 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1974A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050698S, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1975A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S70790 03/12/02 05/25/03 AT&T 02-S72947 03/14/02 09/04/02 Qwest 02-S76590 05/13/02 05/28/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1977A1.txt
  • 19, 2004 04-S86470 February 10, 2004 May 12, 2004 04-S86509 March 1, 2004 May 20, 2004 04-S86565 February 11, 2004 May 10, 2004 04-S86637 March 2, 2004 May 27, 2004 04-S86644 April 2, 2004 May 27, 2004 04-S86661 April 12, 2004 May 28, 2004 04-S86733 April 16, 2004 May 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1979A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against International IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83810, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-197A1.txt
  • October 27, 2003 October 23, 2003 October 28, 2003 November 4, 2003 October 22, 2003 October 28, 2003 November 18, 2003 December 31, 2003 December 12, 2003 December 15, 2003 December 23, 2003 December 18, 2003 January 6, 2004 January 8, 2004 AT&T Verizon AT&T Adelphia Long Distance Verizon AT&T AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1980A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURHTER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79615, filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1987A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70228, filed February 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1988A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S77355, filed June 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1989A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79771, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-198A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 02-B0012998 03-I0051895S October 4, 2002 July 31, 2003 April 4, 2003 October 28, 2003 AT&T WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1990A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buyersonline IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85018, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1991A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73538, filed March 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1992A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ComTech 21 IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71676, filed April 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-1993A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82355, filed November 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-199A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S82046, filed December 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-200A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043463S filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-201A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S84550 July 23, 2003 September 15, 2003 GTC 03-S85045 September 5, 2003 November 7, 2003 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-202A1.txt
  • the unauthorized change occurred and neither WorldCom nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85288 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-203A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0055411S 03-S84912 August 26, 2003 August 2, 2003 January 14, 2004 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-204A1.txt
  • the unauthorized change occurred and neither APS nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85586 filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-205A1.txt
  • after the unauthorized change occurred and neither SBC nor 011may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85701 filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2088A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67036 January 8, 2002 March 4, 2002 02-S81569 October 10, 2002 February 4, 2003 03-S83631 April 23, 2003 June 23, 2003 03-S84114 June 11, 2003 August 1, 2003 03-S84760 August 12, 2003 October 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2089A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80184, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-208A1.txt
  • the unauthorized change occurred and neither Excel nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85050 filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2090A1.txt
  • after the unauthorized change occurred and neither CIT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66310, filed January 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2091A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71439 March 3, 2002 June 11, 2002 02-S71752 March 14, 2002 June 11, 2002 02-S74504 April 22, 2002 November 25, 2002 02-S76981 June 7, 2002 December 4, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2094A1.txt
  • occurred and neither Southwestern Bell nor American Phone Services, Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83750, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2095A1.txt
  • thirty days after the unauthorized change occurred AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84635, filed July 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2096A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67107 January 15, 2002 February 25, 2002 02-S77816 June 25, 2002 August 13, 2002 02-S80467 July 11, 2002 November 13, 2002 03-S82601 February 11, 2003 March 24, 2003 03-S85503 November 4, 2003 December 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2097A1.txt
  • the unauthorized change occurred and Excel nor Coordinated Billing Services may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85825 filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2098A1.txt
  • unauthorized change occurred and neither AT&T nor Full Service Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82665, filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2099A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82980, filed March 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-209A1.txt
  • the unauthorized change occurred and neither AT&T nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83339 filed March 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2102A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84239, filed June 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2103A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S000374S 03-S000375S December 4, 2003 December 4, 2003 March 29, 2004 March 29, 2004 Verizon. AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2104A1.txt
  • change occurred and neither its authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85694, filed November 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2105A1.txt
  • change occurred and neither its authorized carrier nor Momentum may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85463, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2106A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84205, filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2107A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72460, filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2108A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81346, filed October 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2109A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81229, filed October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-210A1.txt
  • the unauthorized change occurred and neither Sprint nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063645S filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2110A1.txt
  • change occurred and neither its authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010061, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-211A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85404 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-212A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85436 03-S85439 October 27, 2003 October 27, 2003 December 8, 2003 December 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2136A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85370, filed October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2137A1.txt
  • after the unauthorized change occurred and neither MCI nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85706, filed November 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2138A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024747, filed January 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2139A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85005, filed August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2140A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81137, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2141A1.txt
  • change occurred and neither the authorized carrier nor Budget may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84390, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2142A1.txt
  • change occurred and neither the authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85090, filed September 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2143A1.txt
  • change occurred and neither the authorized carrier not Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86718, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-214A1.txt
  • the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83878 filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2163A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73367, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2164A1.txt
  • change occurred and neither its authorized carrier nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67615, filed September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2165A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0004419, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2166A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84371, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2167A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82869, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2168A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76615, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2169A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71287, filed March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2170A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82072, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2171A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ESS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84501, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2172A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84071, filed May 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2173A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69236, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2174A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77229, filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2175A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ionex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73392, filed April 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2176A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Options IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67613, filed September 4, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2177A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74489, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2178A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CoreComm IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81338, filed October 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2179A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81069, filed September 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-217A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85366 October 24, 2003 January 6, 2004 03-S85484 October 28, 2003 January 6, 2004 03-S85524 November 3, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2180A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76611, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2181A1.txt
  • change occurred and neither its authorized carrier nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0003163, filed July 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2182A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S76310 March 29, 2002 April 26, 2002 02-S76569 April 4, 2002 July 15, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2183A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81839, filed December 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2184A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77429, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2185A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80638, filed September 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2186A1.txt
  • change occurred and neither its authorized carrier nor USAN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83970, filed May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-218A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77809 June 20, 2002 August 16, 2002 02-S81704 November 20, 2002 January 31, 2003 03-S82616 January 30, 2003 August 15, 2003 03-S83062 March 10, 2003 August 15, 2003 03-I0034091S March 18, 2003 September 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2192A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84194, filed June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2193A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ALLTEL IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84026, filed May 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2194A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83384, filed April 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2195A1.txt
  • change occurred and neither their authorized carrier nor eLEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70222, filed March 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2196A1.txt
  • occurred and neither its authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0028332, filed February 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2197A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82365, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2198A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0036558S, filed April 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2199A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84025, filed May 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-219A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85094, September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2200A1.txt
  • change occurred and neither its authorized carrier nor TFN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058432S, filed September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2201A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76850, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2202A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048037S, filed July 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2203A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84934, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2204A1.txt
  • change occurred and neither its authorized carrier nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024989, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2205A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84718, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2206A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF AUTHORIZED COMPLAINT RESPONSE CARRIER 03-S83438 February 20, 2002 December 8, 2003 Global Crossing 03-S84590 July 31, 2003 December 8, 2003 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2207A1.txt
  • the unauthorized change occurred and neither AT&T nor VES may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83059 filed March 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67113, filed January 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2209A1.txt
  • the unauthorized change occurred and neither MCI nor SWBLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71667 filed March 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0062992S, October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2210A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82638, filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2211A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80650 02-S81134 02-S81182 02-S81954 September 20, 2002 October 10, 2002 October 17, 2002 November 18, 2002 November 8, 2002 February 4, 2003 November 22, 2002 April 28, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2212A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77159, received April 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2213A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76226, received May 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2216A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S84593 July 31, 2003 September 10, 2003 03-S85338 October 24, 2003 November 12, 2003 03-I0049161S July 8, 2003 August 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2217A1.txt
  • INFORMAL COMPLAINTS 03-S83733 03-S85736 03-I0056766S 03-I0069800S 03-I0074884S 03-I0075215S DATE OF COMPLAINTS April 28, 2003 November 12, 2003 September 4, 2003 October 20, 2003 November 18, 2003 November 18, 2003 DATE OF CARRIER RESPONSES May 27, 2004 February 10, 2004 October 10, 2003 February 5, 2003 February 2, 2004 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2218A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS 02-S79222 03-S85561 03-I0039725S 03-I0079521S 04-S85909 DATE OF COMPLAINTS June 7, 2002 November 13, 2003 April 28, 2003 December 16, 2003 December 10, 2003 DATE OF CARRIER RESPONSES September 27, 2002 December 22, 2003 July 1, 2003 March 8, 2004 February 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2219A1.txt
  • CARRIER RESPONSE 01-S63477 August 24, 2001 October 31, 2001 02-S81016 September 9, 2002 November 18, 2002 03-S82754 February 25, 2003 April 7, 2003 03-S83001 February 15, 2003 April 30, 2003 03-S83123 March 12, 2003 April 18, 2003 03-S83700 May 2, 2003 June 10, 2003 03-S84779 August 22, 2003 September 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2220A1.txt
  • unauthorized change occurred and neither Verizon nor Primus Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-F0047866S, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2221A1.txt
  • the unauthorized change occurred and neither Ameritech nor McLeod USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83734, filed April 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2222A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85665 filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2223A1.txt
  • unauthorized change occurred and neither Buyers Online nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82637, filed February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2224A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83620, filed April 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2225A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83186, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2226A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76267, filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2227A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82190, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2228A1.txt
  • the unauthorized change occurred Network Enhanced Technologies nor Globcom Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85645, filed November 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2229A1.txt
  • unauthorized change occurred and neither Verizon nor Acceris Communications Partners may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85167, filed September 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2230A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80491 September 19, 2002 October 29, 2002 03-S82802 October 29, 2002 April 3, 2003 03-S83060 March 4, 2003 April 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2232A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0011332, October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2233A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S76440, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2234A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S66701 December 4, 2001 March 4, 2002 02-S79784 July 10, 2002 January 7, 2003 03-I0029131 February 13, 2003 May 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2235A1.txt
  • thirty days after the unauthorized change occurred MCI nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S66622, filed November 30, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2236A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80105, filed August 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2237A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85074, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2238A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85741, December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2239A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68630, filed March 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2240A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ADST IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011249, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2241A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80867, filed August 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2242A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LDC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81387, filed October 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2243A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79575, received July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2244A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84323, filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2245A1.txt
  • change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80095, filed August 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2246A1.txt
  • change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80059, filed August 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2247A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79630, received July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2248A1.txt
  • the unauthorized change occurred and neither Primus nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84461, filed July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2249A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against USAT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67851, filed January 28, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-224A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058025S filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-225A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Toll Free IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80696, September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-226A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70237, February 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2270A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85566, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2271A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063996S, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2272A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84027, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2273A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85853, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2274A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85261 filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2275A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Oregon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85223, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2276A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85589, filed November 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2277A1.txt
  • change occurred and neither its authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85794, filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2278A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85014 03-S85173 03-S85682 03-S85743 03-S85765 03-S85777 July 31, 2003 September 24, 2003 November 26, 2003 December 4, 2003 November 21, 2003 November 17, 2003 January 8, 2004 February 12, 2004 January 13, 2004 January 29, 2004 January 13, 2004 January 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2279A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeodUSA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84687, filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-227A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84766, August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2280A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85005, filed August 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2281A1.txt
  • change occurred and neither its authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85361, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2282A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85344, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2283A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85165, filed January 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2284A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85122, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2285A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074858S, filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2286A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telco IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85400, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2287A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053512S, filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2288A1.txt
  • change occurred and neither its authorized carrier nor NAC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85495, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2289A1.txt
  • change occurred and neither its authorized carrier nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85237, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-228A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Voicenet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82438, December 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2290A1.txt
  • change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074682S, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2291A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76249, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2292A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0066894S, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2293A1.txt
  • change occurred and neither its authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85857, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-229A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0059507S filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2303A1.txt
  • change occurred and neither the authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84395 filed July 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2304A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83249, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2305A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011331, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2306A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83620, filed April 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2307A1.txt
  • unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82864, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2308A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S82830, filed February 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2309A1.txt
  • any telephone bills issued from ClearWorld to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82100, filed November 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2311A1.txt
  • after the unauthorized change occurred and neither AT&T nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85525, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2312A1.txt
  • the unauthorized change occurred and neither MCI nor Excel Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84865, filed August 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2313A1.txt
  • after the unauthorized change occurred and neither Opex nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85579, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2314A1.txt
  • the unauthorized change occurred and neither EDS Telecom nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85422, filed October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2315A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86400, filed March 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2318A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81310, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2319A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83767, filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2320A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80451, filed September 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2321A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Discount IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84425, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2322A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-I0072951S, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2323A1.txt
  • the unauthorized change occurred and neither Verizon nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83328 filed March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2324A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83361 filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2325A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against EconoDial IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84906, file August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2326A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79429, filed July 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2327A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0003652, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2328A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S79115 06/03/02 05/20/04 Startec 02-S80697 09/19/02 12/23/02 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2329A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82677, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2350A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0077169S, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2351A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053410S, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2352A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83167, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2353A1.txt
  • change occurred and neither its authorized carrier nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69236, filed February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2354A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SWBLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82257, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2355A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77225, filed June 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2356A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0049464S, filed July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2357A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SWBLD IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0012001, filed November 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2360A1.txt
  • 22, 2002 03-S83626 April 27, 2003 November 5, 2003 03-S85324 October 15, 2003 January 6, 2004 03-I0045249S June 10, 2003 September 26, 2003 03-I0054892S August 2, 2003 February 10, 2004 04-S86280 February 18, 2004 March 26, 2004 04-S86472 March 18, 2004 April 23, 2004 04-S86493 March 26, 2004 May 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2361A1.txt
  • any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-F0007677, filed August 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2362A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85528 October 2, 2003 January 13, 2004 04-S85988 August 14, 2003 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2363A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84078, May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2364A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66304 November 26, 2002 June 9, 2003 02-S77169 May 15, 2002 December 10, 2002 03-I0047507S June 25, 2003 September 16, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2365A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S51446, filed April 20, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2366A1.txt
  • days after the unauthorized change occurred AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82599, filed December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2367A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82064, filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2368A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67966 02-S71421 02-S71968 DATE OF COMPLAINT June 1, 2001 March 12, 2002 March 22, 2002 DATE OF CARRIER RESPONSE July 27, 2001 May 30. 2003 May 30, 2003 03-S82716 03-S000245S February 13, 2003 August 13, 2003 April 4,2003 October 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2369A1.txt
  • the unauthorized change occurred and neither Ameritech nor MCI Metro may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67858, filed January 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2370A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast Telephony IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82870, filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2371A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against eMeritus Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82677, filed January 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2372A1.txt
  • thirty days after the unauthorized change occurred MCI nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84902, filed August 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2373A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-B0035815S 04/21/03 08/20/03 American Tel Corp. 03-S85110 09/12/03 01/31/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2374A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84080, filed May 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2375A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83870, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2376A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S85375, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2377A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Broadband IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S79778, filed July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2378A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81966, filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2380A1.txt
  • telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0053481S filed August 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2381A1.txt
  • days after the unauthorized change occurred Verizon nor AllTel Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82177, filed January 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2382A1.txt
  • unauthorized change occurred American Tel Corporation nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0038515S filed April 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2383A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87008 filed May 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81966, filed December 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2385A1.txt
  • after the unauthorized change occurred and neither Qwest nor ezTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85451, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2386A1.txt
  • change occurred and neither Southwestern Bell Telephone Company nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79746, filed July 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2390A1.txt
  • telephone bills issued from OneLink to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85855 filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2397A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82332, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2398A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84993, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2399A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84761 August 12, 2003 September 18, 2003 03-I0025244 January 27, 2003 April 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2400A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82070, filed December 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2401A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028662, filed February 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PowerNet Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84856, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2403A1.txt
  • thirty days after the unauthorized change occurred and Ameritech may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83015, filed March 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2404A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83168, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2405A1.txt
  • and neither AT&T Corporation nor One Link Communications, Inc. xcv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0028818, filed February 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2406A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 02-S77422 June 7, 2002 March 21, 2003 03-S85507 November 6, 2003 December 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2407A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Inetba IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71960, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2408A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81322, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2409A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85161, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2410A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84504, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2411A1.txt
  • the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82072, filed December 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2412A1.txt
  • change occurred and neither its authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72027, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2413A1.txt
  • change occurred and neither its authorized carrier nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76608, filed May 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2414A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68495, filed January 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2415A1.txt
  • change occurred and neither its authorized carrier nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84027, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2416A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69165, filed January 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2417A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 02-S76612 May 1, 2002 June 8, 2004 02-S77316 June 11, 2002 June 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74907, filed March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2419A1.txt
  • the unauthorized change occurred and neither AT&T nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82850, filed February 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2420A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0010195, filed October 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2422A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BDP IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77096, filed May 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2423A1.txt
  • complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-G47926 July 1, 2003 August 22, 2003 03-S84434 July 7, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2424A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83906 May 13, 2003 July 25, 2003 03-I0027214 January 14, 2003 May 1, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2425A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76397, filed May 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2426A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81601, filed October 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2427A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Touch IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80455, filed September 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2428A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81124, filed October 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2430A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67622, filed January 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2431A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Somerset IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81962, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2432A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55578, filed May 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2433A1.txt
  • 3, 2003 03-S82361 September 27, 2003 June 6, 2003 03-S82756 January 28, 2003 April 24, 2003 03-S84760 August 12, 2003 October 14, 2003 03-S85409 October 29, 2003 December 11, 2003 03-S85719 October 29, 2003 January 13, 2004 03-S000316S October 7, 2003 December 18, 2003 03-S000317S October 8, 2003 December 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-246A1.txt
  • 2, 2002 02-S73282 May 24, 2002 June 26, 2002 02-S73377 June 19, 2002 December 4, 2002 02-S73436 June 25, 2002 December 10, 2002 02-S74498 June 25, 2002 December 13, 2002 02-S76842 July 14, 2002 December 13, 2002 02-S77060 August 23, 2002 December 13, 2002 02-S77061 July 19, 2002 December 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2476A1.txt
  • 24, 2004 03-S84553 July 18, 2003 October 20, 2003 03-S84698 August 11, 2003 September 26, 2003 03-S85332 October 23, 2003 December 18, 2003 03-I0052887S August 4, 2003 October 3, 2003 03-I0057691S September 8, 2003 January 23, 2004 03-I0058764S October 2, 2003 December 8, 2003 03-I0074667S November 12, 2003 March 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2510A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-F0021767, filed January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2511A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 03-S83724 April 29, 2003 June 3, 2003 03-S84937 August 15, 2003 October 23, 2003 03-S85378 October 14, 2003 December 5, 2003 03-I0063018S September 24, 2003 November 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2555A1.txt
  • 4, 2003 03-S82274 January 7, 2003 February 28, 2003 03-S82393 October 17, 2002 March 13, 2003 03-S82520 January 27, 2003 March 10, 2003 03-S83316 March 14, 2003 May 6, 2003 03-S83872 April 22, 2003 June 10, 2003 03-S84134 June 11, 2003 July 8, 2003 03-S84957 September 10, 2003 October 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2556A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S67989 03-I0028598 03-I0052955S DATE OF COMPLAINT January 20, 2002 February 6, 2003 August 4, 2003 DATE OF CARRIER RESPONSE June 10, 2002 April 28, 2003 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2557A1.txt
  • thirty days after the unauthorized change occurred QuantumLink Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79785, filed August 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2558A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68124, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2559A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84913, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2560A1.txt
  • occurred and neither AT&T Corporation nor Southwestern Bell Telephone Company may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. 03-S83159, filed March 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2561A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-B0021109, filed January 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2562A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81121 October 17, 2002 December 10, 2002 02-B0012764 October 17, 2002 February 24, 2003 03-S85379 October 16, 2003 December 15, 2003 03-I0026695 March 13, 2003 May 13, 2003 03-I0058372S September 22, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2563A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66700, filed December 3, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2564A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82707, filed February 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2565A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Flat Rate Long Distance Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S42780, filed January 29, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2566A1.txt
  • the unauthorized change occurred and neither ACN nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0042690, filed May 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2567A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81014, filed September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2568A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81214, filed September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2570A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80865, filed July 31, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2571A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77252, filed June 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2572A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67998, filed January 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2573A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80775, filed October 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2574A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83941, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2575A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68125, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2576A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79603, filed July 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2577A1.txt
  • change occurred and neither its authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0073929S, filed November 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2578A1.txt
  • change occurred and neither its authorized carrier nor GTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74928, filed March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2579A1.txt
  • change occurred and neither its authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024540, filed December 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2580A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BSP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S66788, filed January 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2581A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82654, filed January 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2582A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76977, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2583A1.txt
  • change occurred and neither its authorized carrier nor WALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83544, filed April 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2584A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71556, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2585A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Axces IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81339, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2587A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85305, filed October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2588A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76219, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2589A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80097, filed August 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2616A1.txt
  • after the unauthorized change occurred and neither AT&T nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80421, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2617A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81334, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2618A1.txt
  • the unauthorized change occurred and neither Sprint nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000277S filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2619A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Choicetel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76832, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2620A1.txt
  • unauthorized change occurred and neither SBC Ameritech nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0029434 filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2621A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81521, filed October 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2622A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85818, filed October 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2623A1.txt
  • the unauthorized change occurred and neither IDT nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84395, filed June 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2624A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Citizens IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83442, filed March 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2625A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85299, filed October 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2626A1.txt
  • telephone bills issued from NCT to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I00774206S filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2628A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-I0026539 January 28, 2003 April 30, 2003 AT&T Corporation 03-I0071982S November 10, 2003 December 16, 2003 EOT See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2629A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 02-S81920 January 22, 2003 BellSouth Telecommunications 03-S83972 May 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2630A1.txt
  • telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81665 filed November 13, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2631A1.txt
  • occurred and neither Worldcom, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0024947, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2632A1.txt
  • change occurred and neither Lifeline not Promisevision Technology, Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58612, filed July 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2633A1.txt
  • unauthorized change occurred and neither Opex Communications nor Globalinx Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82114, filed December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2634A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lightyear Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72441, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2635A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S83615, filed April 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2636A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Network US, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73370, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2637A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82618, filed January 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2638A1.txt
  • filed by Complainants against Axces Telecommunications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S58239 May 23, 2001 September 12, 2001 02-S79590 April 19, 2002 July 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2639A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RSL COM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S70515, filed March 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2640A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83560, filed April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2641A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against INETBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80823, filed October 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2642A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84941, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2643A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S60828 September 24, 2001 November 26, 2001 02-S68114 January 11, 2002 April 22, 2002 02-S70615 March 19, 2002 May 17, 2002 03-S85696 October 10, 2003 March 10, 2004 03-S85824 December 8, 2003 March 1, 2004 03-I0065578S October 24, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2644A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79563, filed July 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2645A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71556, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2646A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71956, filed April 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2647A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Conversent IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80399, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2648A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Matrix IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84738, filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2649A1.txt
  • change occurred and neither its authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79583, filed May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2650A1.txt
  • change occurred and neither its authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71946, filed February 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2651A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Eschelon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76290, filed May 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2652A1.txt
  • change occurred and neither its authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76490, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2653A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83361, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2654A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77223, received June 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2656A1.txt
  • unauthorized change occurred and neither TDS, and MCI nor PowerCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66825, filed May 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2657A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0024166, filed December 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2658A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CCC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81522, filed November 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2659A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81905, filed December 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2660A1.txt
  • CARRIER RESPONSE 02-S70673 March 8, 2002 May 31, 2002 02-S71352 February 20, 2002 June 7, 2002 02-S71632 March 8, 2002 June 10, 2002 02-S72011 March 8, 2002 June 7, 2002 02-S73300 March 20, 2002 June 21, 2002 02-S73554 March 19, 2002 July 18, 2002 03-S85206 October 6, 2003 December 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2661A1.txt
  • complaints filed by Complainants against MCI Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S68056 January 25, 2002 April 15, 2002 02-S69328 Februray 22, 2002 May 8, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2662A1.txt
  • 2, 2003 03-S85125 September 27, 2003 December 2, 2003 03-S85311 August 5, 2003 December 8, 2003 03-S85367 October 10, 2003 December 8, 2003 03-S85554 November 6, 2003 January 13, 2004 03-S85569 November 4, 2003 January 13, 2004 03-I0075190S November 3, 2003 March 3, 2004 03-I0078604S December 10, 2003 March 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2663A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S66758, filed December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2664A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71438, filed March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2665A1.txt
  • CARRIER RESPONSE 02-S72798 April 29, 2002 July 19, 2002 02-S73492 April 15, 2002 July 2, 2002 02-S73523 April 18, 2002 July 2, 2002 02-S77388 May 29, 2002 July 27, 2004 02-S81921 December 18, 2002 February 10, 2003 02-B0005818 August 13, 2002 December 3, 2002 03-S82440 January 29, 2003 June 9, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2666A1.txt
  • after the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S55764, filed June 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2688A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81402, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2693A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83247, filed April 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2694A1.txt
  • after the unauthorized change occurred and neither MCI nor VarTec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83579, filed February 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2695A1.txt
  • the unauthorized change occurred and neither SBC nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84913, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2696A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeodUSA IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76098, filed June 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2697A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73368, filed June 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2698A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83730, filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2699A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S81951, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2700A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against UKI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80648, filed September 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2701A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80690, filed October 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2702A1.txt
  • the unauthorized change occurred and neither AT&T nor U.S. Bell may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79737, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2703A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 02-S71183 05/20/02 10/14/03 AT&T 02-S72304 03/15/02 10/15/03 AT&T 02-S81521 10/21/02 01/30/03 Startec 03-S85029 09/08/03 10/20/03 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2707A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77236, filed June 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2708A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S82997 02/28/03 06/25/03 SBC 03-S83585 04/11/03 08/03/04 WorldCom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2709A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0052955S, filed August 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2710A1.txt
  • change occurred and neither the authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83955 filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2711A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84762, filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2712A1.txt
  • the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84594, filed July 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2713A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83718, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2714A1.txt
  • the unauthorized change occurred and neither Global Crossing nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S79485, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2715A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84325, filed June 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2716A1.txt
  • days after the unauthorized change occurred and Ameritech nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S68005, filed January 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2717A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84572, filed July 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2718A1.txt
  • the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078805S, filed December 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2719A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0073916S, filed November 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2720A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83718, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2723A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84871, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2724A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85227, filed October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2725A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80051, filed July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2726A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83436, filed March 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2727A1.txt
  • after the unauthorized change occurred and neither its authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-XXXXX (filed date) See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2728A1.txt
  • change occurred and neither its authorized carrier nor LifeLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76313, filed April 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2729A1.txt
  • change occurred and neither its authorized carrier nor McLeodUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76207, filed May 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2730A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S81306 03-S83943 October 29, 2002 April 1, 2003 August 4, 2003 July 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2731A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0055688S 03-I0071820S August 21, 2003 November 4, 2003 July 8, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2732A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84719, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2733A1.txt
  • change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84463, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2734A1.txt
  • change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0011315, filed October 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2735A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73366, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2736A1.txt
  • change occurred and neither its authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81436, filed November 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2737A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85848, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2738A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82336, filed January 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2739A1.txt
  • occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85429, filed November 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2740A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85183, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2741A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S58227, filed July 2, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2742A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82185 filed January 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2743A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-P28259 April 18, 2002 June 18, 2002 03-S82613 January 14, 2003 March 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2744A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80102, filed July 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2745A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S82391 DATE OF COMPLAINT January 31, 2003 DATE OF CARRIER RESPONSE March 17, 2003 03-I0057942S 03-I0074549S September 9, 2003 November 3, 2003 November 21, 2003 February 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2746A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73093, filed April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2752A1.txt
  • after the unauthorized change occurred and neither TTI/WorldCom nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0044549S, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2753A1.txt
  • change occurred and neither the authorized carrier not WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S68640, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2754A1.txt
  • change occurred and neither the authorized carrier not UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70489, filed February 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2755A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85118 filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2757A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056487S, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2758A1.txt
  • change occurred and neither its authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79639, filed July 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2759A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global TelData IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057998S, filed July 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2760A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Connect America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83857, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2761A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84442, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2762A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85459, filed October 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2763A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Americatel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85163, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2764A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85821, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2765A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Ameritech IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67801, filed January 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2766A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67976, filed August 23, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2767A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Epicus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74487, April 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2768A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S77201, filed June 5, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2769A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84868 August 27, 2003 February 4, 2004 03-S85735 December 3, 2003 March 1, 2004 03-I0054773S September 8, 2003 January 30, 2004 03-I0062928S October 6, 2003 December 23, 2003 03-I0075035S November 18, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2770A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85593, filed November 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2771A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84900, filed August 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2772A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79938, filed August 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2773A1.txt
  • complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84381 July 14, 2003 August 29, 2003 03-S85623 November 18, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2774A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S67535 February 1, 2002 February 22, 2002 02-S70608 March 14, 2002 June 10, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2775A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0050228S, filed July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2776A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81399, filed October 25, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2777A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S72005 March 11, 2002 June 11, 2002 02-S79073 June 20, 2002 December 13, 2002 02-S81212 October 23, 2002 January 7, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2778A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83650 April 25, 2003 June 23, 2003 03-S83773 April 30, 2003 October 23, 2003 03-S85201 October 8, 2003 December 4, 2003 03-B0073710S November 19, 2003 March 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2779A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S61414 August 13, 2001 September 26, 2001 01-S70728 March 18, 2002 May 23, 2002 02-S72794 May 18, 2002 December 3, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2780A1.txt
  • 21, 2003 03-S83573 April 15, 2003 June 30, 2003 03-S83577 April 21, 2003 June 17, 2003 03-S83582 April 15, 2003 July 1, 2003 03-S83862 April 25, 2003 June 30, 2003 03-S83983 May 15, 2003 August 6, 2003 03-S84489 July 14, 2003 September 11, 2003 03-I0057424S September 8, 2003 November 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2781A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85456 filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2782A1.txt
  • the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83170, filed March 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2783A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-03-S84111, filed May 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2784A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S77184 06/07/02 07/23/03 AT&T 02-B0005750 08/09/02 02/23/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2785A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83730, filed April 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2786A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85300, filed October 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2787A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024612, filed December 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2788A1.txt
  • the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84137 filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83074, filed March 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2790A1.txt
  • occurred and neither its authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84998, filed September 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2791A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84850, filed August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2792A1.txt
  • the unauthorized change occurred and neither Verizon nor KISS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84557, filed July 19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2795A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83676, filed May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2796A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73385, filed April 29, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2797A1.txt
  • change occurred and neither its authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85403, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2798A1.txt
  • change occurred and neither its authorized carrier nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83860, filed April 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2799A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045953S, filed June 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2800A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 02-S77365 02-S79297 DATE OF COMPLAINT 05/06/02 07/22/02 DATE OF CARRIER RESPONSE 09/11/02 09/18/02 03-S84470 06/27/03 09/04/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2801A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79247 July 12, 2002 September 20, 2002 02-S81433 December 4, 2002 December 19, 2002 02-S81779 December 3, 2002 January 22, 2003 03-S82589 January 31, 2003 March 13, 2003 See Appendix A. 02-F0012704 is a duplicate of 02-S81433. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2802A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82065, filed October 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2803A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus Telecommunications Group, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55457, filed June 20, 2001 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2804A1.txt
  • telephone bills issued from AT&T to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67088, filed January 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2805A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America's Digital Satellite Telephone, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73402, filed April 9, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2806A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S84126 03-S84263 03-I0049756S DATE OF COMPLAINT June 5, 2003 May 21, 2003 June 10, 2003 DATE OF CARRIER RESPONSE July 14, 2003 August 8, 2003 September 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2808A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S57323 June 22, 2001 August 15, 2001 03-I0028418 February 13, 2003 April 25, 2003 03-S85534 November 5, 2003 January 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2809A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84321, filed June 16, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2810A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85140 September 30, 2003 November 18, 2003 03-I0071926S October 29, 2003 January 9, 2004 04-S85878 December 23, 2003 February 9, 2004 04-S000459S February 23, 2004 March 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2811A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81162, filed October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2812A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84339, filed June 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2813A1.txt
  • after the unauthorized change occurred and neither MCI nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80645, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2814A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77246, filed April 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2815A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83740, March 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2816A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83833, filed May 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2817A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S55024, filed May 18, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2818A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72569, filed May 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2819A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82841 February 24, 2003 May 1, 2003 03-S85508 October 27, 2003 December 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2820A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64652 August 24, 2001 November 15, 2001 02-B0002325 July 5, 2002 December 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2821A1.txt
  • change occurred and neither its authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0077518S, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2822A1.txt
  • change occurred and neither its authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84011, filed January 27, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2823A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85833, received December 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2826A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Inetba IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79592, filed July 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2827A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S67909, filed February 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2829A1.txt
  • the unauthorized change occurred and neither Verizon nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84716, filed August 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2830A1.txt
  • the unauthorized change occurred and neither IDT nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83063, filed March 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2831A1.txt
  • the unauthorized change occurred and neither Sprint nor Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84313, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2833A1.txt
  • change occurred and neither its authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82999, filed January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2834A1.txt
  • the unauthorized change occurred and neither AT&T nor Miko may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0048529S filed July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2835A1.txt
  • after the unauthorized change occurred and neither Verizon nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81647, filed November 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BDP IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-F0007637, filed September 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2848A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S82341 03-S82350 03-S83073 December 9, 2002 January 21, 2003 February 26, 2003 August 10, 2004 July 28, 2004 July 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2849A1.txt
  • occurred and neither its authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0063318S, filed October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2850A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84187, filed June 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2915A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S47461, filed March 15, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2916A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86922, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2917A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87003 March 23, 2004 July 16, 2004 04-S87282 April 21, 2004 July 16, 2004 04-S87668 June 7, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2918A1.txt
  • after the unauthorized change occurred and neither WorldXChange nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86951, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2919A1.txt
  • 23, 2004 04-S86900 March 9, 2004 June 29, 2004 04-S87072 May 4, 2004 July 13, 2004 04-S87363 April 5, 2004 August 6, 2004 04-S87551 June 1, 2004 August 19, 2004 04-S87917 July 9, 2004 August 26, 2004 04-S000600S May 24, 2004 August 5, 2004 04-I0091810S February 10, 2004 August 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2920A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86770 March 23, 2004 July 13, 2004 04-S87710 June 18, 2004 August 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2921A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81699, November 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2922A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82443, filed January 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2924A1.txt
  • after the unauthorized change occurred and neither PowerNet nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S82112, filed December 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2925A1.txt
  • unauthorized change occurred and neither Ameritech, Worldxchange nor WCSS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84711 filed July 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2926A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84902, filed August 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2927A1.txt
  • 03-S85827 12/16/03 Verizon 03-I0067917S 10/07/03 AT&T 03-I0070931S 11/04/03 Southwestern Bell 03-I0075228S 12/16/03 Verizon 03-I0075668S 11/12/03 Verizon 03-I0078910S 12/08/03 Verizon 03-S000331S 10/20/03 Worldcom APPENDIX A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 04-S85912 12/19/03 Verizon 04-S86203 02/04/04 Worldcom 04-S86480 01/28/04 Verizon 04-S86486 02/10/04 AT&T 04-S87078 03/15/04 Verizon 04-S87058 03/30/04 Southwestern Bell See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2928A1.txt
  • after the unauthorized change occurred and neither AT&T nor Optical may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83816, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2929A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S74508, filed May 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2930A1.txt
  • any telephone bills issued from Optical to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83533, filed March 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2931A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85225, filed September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2932A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Informal Complaint No. IC-02-S80439, filed September 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2935A1.txt
  • 16, 2004 04-S86105 January 15, 2004 March 12, 2004 04-S86176 04-S86267 04-S86284 04-S86309 04-S86479 04-S000387S January 12, 2004 February 14, 2004 February 4, 2004 February 19, 2004 March 6, 2004 January 6, 2004 March 10, 2004 March 17, 2004 March 10, 2004 April 12, 2004 April 12, 2004 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2936A1.txt
  • days after the unauthorized change occurred MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83372, filed February 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2937A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telephone Express IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84880, filed August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2938A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86359 04-W7669093S DATE OF COMPLAINT February 23, 2004 January 29, 2004 DATE OF CARRIER RESPONSE April 12, 2004 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2939A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83909, filed May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2940A1.txt
  • change occurred and AT&T Corporation nor Optical Telephone Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0046448S filed June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2941A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Matrix Telecom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85202, October 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2942A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84394, filed June 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2943A1.txt
  • unauthorized change occurred and Sprint nor Advantage Telecommunications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83132 filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2944A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0045221S, filed June 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2945A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S66209 October 17, 2001 March 28, 2002 02-S81472 November 1, 2002 January 14, 2003 02-S81693 November 15, 2002 January 22, 2003 03-S82833 March 4, 2003 June 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2946A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84045, filed June 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2947A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S71453 March 15, 2002 June 11, 2002 02-S80607 September 17, 2002 January 7, 2003 03-I0062934S September 24, 2003 March 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2949A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S73401, filed May 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2950A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S63474, filed September 7, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2952A1.txt
  • days after the unauthorized change occurred and neither AT&T nor UKI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S80447, filed September19, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2955A1.txt
  • and neither the authorized carrier nor Network may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A 02-S74904 02-S79736 03/14/02 08/01/02 08/06/04 08/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2956A1.txt
  • the unauthorized change occurred and neither Sprint nor Buyersonline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84470, filed July 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2961A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against NAC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73303, filed April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-2980A1.txt
  • this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83887, filed April 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3000A1.txt
  • 10, 2004 04-S86468 March 22, 2004 May 14, 2004 04-S86534 March 25, 2004 May 24, 2004 04-S86599 April 6, 2004 June 2, 2004 04-S86799 April 23, 2004 June 7, 2004 04-S86861 March 15, 2004 June 15, 2004 04-S000474S February 27, 2004 April 23, 2004 04-W7894218S March 11, 2004 May 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3001A1.txt
  • 9, 2004 04-S87480 June 1, 2004 August 12, 2004 04-S87498 June 2, 2004 August 9, 2004 04-S87650 June 23, 2004 August 6, 2004 04-S87706 June 10, 2004 August 25, 2004 04-S87858 July 11, 2004 August 12, 2004 04-S87887 June 29, 2004 August 12, 2004 04-S87897 July 6, 2004 August 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3002A1.txt
  • 29, 2004 04-S86754 February 24, 2004 June 11, 2004 04-S86883 February 11, 2004 June 10, 2004 04-S87059 May 9, 2004 June 15, 2004 04-S87252 March 23, 2004 July 13, 2004 04-S87477 May 7, 2004 July 29, 2004 04-S87924 July 6, 2004 August 13, 2004 04-S000513S March 15, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3003A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86932 April 14, 2004 August 5, 2004 04-I0085326S January 5, 2004 April 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3034A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0076815S October 26, 2003 February 24, 2004 04-S86668 April 12, 2004 June 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3035A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86402 March 1, 2004 April 5, 2004 04-S86484 March 15, 2004 April 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3036A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S85943 04-S86146 DATE OF COMPLAINT December 18, 2003 January 29, 2004 DATE OF CARRIER RESPONSE March 8, 2004 March 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3068A1.txt
  • change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85896, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3069A1.txt
  • the unauthorized change occurred and neither Primus nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85918, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3070A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86151, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3071A1.txt
  • after the unauthorized change occurred and neither SBC nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86190, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3072A1.txt
  • unauthorized change occurred and neither TTI National nor Comtech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85678 filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3073A1.txt
  • the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86047 filed January 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3074A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86038, filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3075A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85913, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3076A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85971, filed December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3077A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WilTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86033, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3078A1.txt
  • the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86302, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3079A1.txt
  • the unauthorized change occurred and neither AT&T nor INC21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86172 filed, February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3080A1.txt
  • unauthorized change occurred and neither Verizon, World-Link Solutions nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85990, filed January 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3081A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86620, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3082A1.txt
  • change occurred and neither the unauthorized carrier nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86108 filed, January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3083A1.txt
  • unauthorized change occurred and neither the authorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85989, filed January 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3085A1.txt
  • after the unauthorized change occurred and neither Sprint nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0079266S, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3089A1.txt
  • after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86596 filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3090A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86704 04-S86858 04-S87067 DATE OF COMPLAINT February 23, 2004 April 8, 2004 May 5, 2004 DATE OF CARRIER RESPONSE June 3, 2004 June 4, 2004 June 22, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3091A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86000 04-S86798 04-S86881 04-S87009 DATE OF COMPLAINT January 10, 2004 March 25, 2004 April 28, 2004 May 7, 2004 DATE OF CARRIER RESPONSE February 26, 2004 June 7, 2004 July 20, 2004 June 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3092A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86126 04-S86590 DATE OF COMPLAINT January 15, 2004 February 12, 2004 DATE OF CARRIER RESPONSE February 26, 2004 May 18, 2004 04-S86676 04-S86694 February 9, 2004 April 12, 2004 June 2, 2004 May 11, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3093A1.txt
  • 23, 2004 DATE OF CARRIER RESPONSE March 10, 2004 May 25, 2004 February 27, 2004 June 24, 2004 March 17, 2004 April 22, 2004 April 27, 2004 April 28, 2004 April 20, 2004 April 30, 2004 May 6, 2004 May 12, 2004 May 12, 2004 May 12, 2004 May 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3094A1.txt
  • Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 03-S84988 03-I0055124S 04-S86709 DATE OF COMPLAINT September 3, 2003 August 26, 2003 February 23, 2004 DATE OF CARRIER RESPONSE October 28, 2003 October 24, 2003 May 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3095A1.txt
  • Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S85160 September 4, 2003 November 12, 2003 None 03-I0064075S October 14, 2003 December 5, 2003 Sprint See Appendix A. Informal Complaint No. 03-I0056969S is a duplicate of Informal Complaint No. 03-S85160. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3097A1.txt
  • after the unauthorized change occurred and neither MCI nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0082454S, filed January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3098A1.txt
  • and neither Qwest Communcations, Inc. nor OneStar Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0083838S, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3099A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0090480S, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3100A1.txt
  • after the unauthorized change occurred and neither AIRNEX nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0097965S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3101A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000418S1, filed January 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3102A1.txt
  • Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC No. 04-S85923, filed December 16, 2003. We note that IC No. 03-S85830 is a duplicate of IC No. 04-S85923 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3104A1.txt
  • after the unauthorized change occurred and neither Sprint nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85940, filed December 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3109A1.txt
  • 24, 2004 April 6, 2004 March 15, 2004 April 16, 2004 May 24, 2004 February 17, 2004 DATE OF CARRIER RESPONSE May 14, 2004 June 15, 2004 May 13, 2004 June 9, 2004 June 3, 2004 June 9, 2004 June 14, 2004 June 28, 2004 July 26, 2004 May 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3110A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0058103S, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3111A1.txt
  • June 15, 2004 June 14, 2004 June 22, 2004 June 22, 2004 June 30, 2004 June 28, 2004 June 14, 2004 June 14, 2004 July 7, 2004 July 7, 2004 04-S87247 March 15, 2004 July 7, 2004 04-S87264 May 24, 2004 July 7, 2004 04-S87269 May 10, 2004 July 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3112A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84782, filed July 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3113A1.txt
  • 3, 2004 04-S87130 May 11, 2004 July 1, 2004 04-S87415 April 28, 2004 August 9, 2004 04-S87432 March 23, 2004 August 25, 2004 04-S87720 June 25, 2004 August 23, 2004 04-S87865 May 5, 2004 September 2, 2004 04-S87910 July 6, 2004 September 3, 2004 04-I0091012S January 30, 2004 June 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3114A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85708, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3115A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000685S, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3116A1.txt
  • after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87991, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3117A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85133, filed September 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3118A1.txt
  • Division Consumer & Governmental Affairs Bureau INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86997 March 4, 2004 June 21, 2004 04-S87902 July 1, 2004 August 26, 2004 04-S87939 July 14, 2004 September 7, 2004 04-S87946 July 12, 2004 September 20, 2004 04-S87988 July 27, 2004 September 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3119A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86437, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3120A1.txt
  • collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87714, filed June 14, 2004. We note that Informal Complaint No. IC 04-S87943 is duplicate of 04-S87714. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3121A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83320 March 12, 2003 May 21, 2003 03-S85590 November 14, 2003 January 23, 2004 03-I0075198S November 4, 2003 March 2, 2004 03-I0075420S Novmeber 5, 2003 March 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3122A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87933, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3123A1.txt
  • July 27, 2004 July 7, 2004 August 10, 2004 July 10, 2004 August 11, 2004 August 10, 2004 August 9, 2004 August 9, 2004 August 23, 2004 August 27, 2004 September 2, 2004 September 3, 2004 August 27, 2004 See Appendix A. Informal Complaint No. 04-S87098 is a duplicate of Informal Complaint No. 04-S86632. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3124A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86751, filed February 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3125A1.txt
  • after the unauthorized change occurred and neither VarTec nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0096910S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3126A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86261, filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3128A1.txt
  • 25, 2004 04-S87202 May 3, 2004 July 2, 2004 04-S87223 May 22, 2004 July 2, 2004 04-S87236 March 22, 2004 July 16, 2004 04-S87275 May 6, 2004 July 2, 2004 04-S87413 April 30, 2004 July 16, 2004 04-S000505S March 15, 2004 April 23, 2004 04-S000545S April 15, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3130A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84780, filed August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3131A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85594, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3132A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IQ Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85877, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3133A1.txt
  • change occurred and neither the authorized carrier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85956, filed January 5, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3134A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sage IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86034, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3135A1.txt
  • unauthorized change occurred and neither AT&T nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86076, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3138A1.txt
  • INFORMAL COMPLAINT 04-S87121 04-S87234 04-S87237 04-S87240 04-S87249 04-S87276 DATE OF COMPLAINT April 15, 2004 March 29, 2004 May 25, 2004 March 18, 2004 March 23, 2004 May 17, 2004 DATE OF CARRIER RESPONSE June 22, 2004 July 8, 2004 July 8, 2004 June 30, 2004 June 30, 2004 July 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3139A1.txt
  • change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86474, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3140A1.txt
  • telephone bills issued from Cavalier to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86461, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3141A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85215, filed October 6, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3142A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86181, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3143A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against New Rochelle ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86055 04-S86114 DATE OF COMPLAINT 01/24/04 01/29/04 DATE OF CARRIER RESPONSE 07/28/04 07/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3144A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86501 02/11/04 04/08/04 SBC 04-S86584 03/24/04 04/26/04 SBC 04-S86586 02/12/04 04/27/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3145A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85262 09/05/03 11/24/03 AT&T 03-S85293 10/16/03 12/05/03 AT&T 03-S85423 10/28/03 12/15/03 Qwest 03-I0064075S 10/14/03 12/05/03 Sprint 03-I0074826S 11/18/03 03/19/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3146A1.txt
  • any telephone bills issued from TeleUno to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85017, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3147A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82489, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3281A1.txt
  • thirty days after the unauthorized change occurred and neither MCI nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0098378S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3282A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000438S, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3283A1.txt
  • the unauthorized change occurred and neither TTE nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85874, filed December 22, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3284A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85893, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3285A1.txt
  • change occurred and neither American Long Lines nor LCR Telecommunications, LLC. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85919, filed January 2, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3287A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Budget Call Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86044, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3288A1.txt
  • days after the unauthorized change occurred and neither Verizon nor Inc21 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86194, filed December 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3289A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85905, filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3290A1.txt
  • after the unauthorized change occurred and neither VarTec nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86179, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3291A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest Telecommunications, may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86581, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3292A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056969S, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3293A1.txt
  • unauthorized change occurred and neither SBC nor Clear Choice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86345, filed February 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3294A1.txt
  • 0.141, 0.361, 1.719, the Complaints filed by Complainants against ClearWorld ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86349 04-S86384 04-S86697 04-S87050 DATE OF COMPLAINT 02/29/04 02/09/04 02/17/04 05/06/04 DATE OF CARRIER RESPONSE 05/03/04 05/27/04 05/21/04 06/21/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3295A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86553 02/10/04 04/26/04 WDT 04-S87081 03/15/04 06/08/04 Yestel See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3296A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86060 11/10/03 06/16/04 None 04-S000499S 03/15/04 06/16/04 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3297A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86327 02/12/04 07/20/04 AT&T 04-S86485 02/09/04 05/24/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3298A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86054 01/21/04 05/13/04 AT&T 04-S86871 03/08/04 05/14/04 Sprint 04-S86924 03/15/04 06/01/04 Verizon 04-S86929 02/25/04 05/21/04 Sprint 04-S000529S 04/15/04 05/07/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3299A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S000619S 04-S86366 04-S87446 04-S87653 DATE OF COMPLAINT 06/21/04 03/05/04 06/03/04 06/21/04 DATE OF AUTHORIZE RESPONSE CARRIER 07/22/04 PowerNet 03/30/04 Verizon 07/06/04 AT&T 07/22/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3300A1.txt
  • unauthorized change occurred and neither the authorized carrier not 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86399, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3307A1.txt
  • 2, 2004 04-S86147 January 29, 2004 March 16, 2004 04-S86175 February 5, 2004 March 22, 2004 04-S86207 February 11, 2004 March 19, 2004 04-S86282 January 5, 2004 March 25, 2004 04-S86303 February 20, 2004 March 25, 2004 04-S86385 March 2, 2004 March 29, 2004 04-S86640 February 11, 2004 May 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3308A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86131, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3309A1.txt
  • days after the unauthorized change occurred Opex Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86239, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3310A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor New Century Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85581, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3311A1.txt
  • days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86283, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3312A1.txt
  • Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0072907S October 30, 2003 February 23, 2004 03-I0077953S November 13, 2003 February 10, 2004 04-S87159 May 19, 2004 June 15, 2004 See Appendix A. We note that Informal Complaint No. IC 04-S87295 is a duplicate of Informal Complaint No. IC 04-S87159. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3313A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85128 September 26, 2003 December 3, 2003 03-S85241 September 30, 2003 December 3, 2003 03-S85486 October 28, 2003 January 6, 2004 04-S85887 December 16, 2003 March 1, 2004 04-S86165 January 29, 2004 April 14, 2004 04-S86296 January 30, 2004 April 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3314A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86336 February 23, 2004 April 9, 2004 04-S86911 March 8, 2004 June 18, 2004 04-S000624S June 21, 2004 July 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3315A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88056 July 26, 2004 September 14, 2004 04-S88106 July 12, 2004 September 10, 2004 04-S88158 July 22, 2004 September 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3340A1.txt
  • for the charges incurred during the first thirty days after the unauthorized change occurred and neither the authorize carrier nor Horizon may pursue any collection against Complainants for those charges. APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86217 02/02/04 04/21/04 Sprint 04-S86271 12/11/04 04/27/04 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3341A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86832 04/13/04 08/20/04 Verizon 04-S86982 04/27/04 07/02/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3342A1.txt
  • COMMISSION Richard D. Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 04-S86993 04/27/04 06/10/04 04-S87325 04/27/04 07/02/04 04-S87696 05/26/04 08/04/04 04-S87400 05/26/04 08/04/04 04-S87827 06/28/04 08/13/04 04-S87923 06/28/04 08/13/04 04-S87319 04/05/04 07/16/04 04-S87585 06/07/04 06/30/04 04-S88316 08/24/04 10/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3361A1.txt
  • after the unauthorized change occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86421, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3362A1.txt
  • the unauthorized change occurred and neither Qwest nor Tel West may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86281, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3363A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor Aire Spring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86087, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3364A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nationwide IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86943, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3365A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000559S, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3366A1.txt
  • unauthorized change occurred and neither the authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0061848S, filed September 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3367A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86418, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3368A1.txt
  • the unauthorized change occurred and neither MCI nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86576 filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3369A1.txt
  • the unauthorized change occurred and neither BellSouth nor LecStar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86611, filed February 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3370A1.txt
  • the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0082468S filed January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3371A1.txt
  • after the unauthorized change occurred and neither Primus nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86219, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3372A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Americatel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86615, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3373A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon released. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86785, filed March 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3374A1.txt
  • by Complainants against OPTICOM ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86724 04-S86970 DATE OF COMPLAINT 04/22/04 04/28/04 DATE OF CARRIER RESPONSE 05/26/04 06/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3377A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88078 August 4, 2004 October 5, 2004 04-I0095415S February 27, 2004 October 11, 2004 04-I0105468S April 19, 2004 October 11, 2004 04-I0111640S May 20, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3378A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000637S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3379A1.txt
  • CARRIER RESPONSE 04-S86378 March 1, 2004 April 26, 2004 04-S87464 April 1, 2004 August 9, 2004 04-S87995 June 3, 2004 October 5, 2004 04-S88105 July 14, 2004 October 6, 2004 04-S88177 August 9, 2004 October 6, 2004 04-I0109479S May 17, 2004 October 6, 2004 04-I0109842S April 15, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3380A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000699S, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3381A1.txt
  • after the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88396, filed August 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3382A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88428, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3383A1.txt
  • CARRIER RESPONSE 04-S88115 August 4, 2004 October 8, 2004 04-S88284 August 27, 2004 October 8, 2004 04-S88426 August 17, 2004 October 8, 2004 04-S88431 September 13, 2004 October 8, 2004 04-S88433 September 13, 2004 October 8, 2004 04-I0111778S June 7, 2004 October 8, 2004 04-I0112951S March 30, 2004 October 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3384A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86609 March 25, 2004 May 12, 2004 04-S86979 May 5, 2004 July 13, 2004 04-S88220 August 12, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3385A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88214 August 16, 2004 October 4, 2004 04-S88366 September 7, 2004 October 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3386A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87162, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3387A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88205, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3390A1.txt
  • OF CARRIER RESPONSE 04-S87626 May 5, 2004 August 16, 2004 04-S87792 February 23, 2004 July 28, 2004 04-S88012 July 13, 2004 August 18, 2004 04-S88053 July 8, 2004 August 26, 2004 04-S88062 May 17, 2004 September 2, 2004 04-S88084 July 26, 2004 August 26, 2004 04-S88157 July 26,2004 September 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3391A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87715 04-S87722 04-S87731 04-S87777 DATE OF COMPLAINT June 21, 2004 June 21, 2004 June 25, 2004 June 22, 2004 DATE OF CARRIER RESPONSE August 4, 2004 August 16, 2004 August 12, 2004 July 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3392A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87385 04-S87396 04-S87445 04-S88133 DATE OF COMPLAINT April 26, 2004 May 26, 2004 June 2, 2004 August 9, 2004 DATE OF CARRIER RESPONSE July 2, 2004 July 8, 2004 July 15, 2004 September 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3393A1.txt
  • 23, 2004 04-S88066 July 26, 2004 September 9, 2004 04-S88068 July 26, 2004 September 15, 2004 04-S88089 July 28, 2004 September 9, 2004 04-S88159 July 27, 2004 September 17, 2004 04-S88194 August 13, 2004 September 16, 2004 04-S88261 July 19, 2004 September 24, 2004 04-S88305 August 19, 2004 September 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3395A1.txt
  • 02/09/04 04/21/04 Verizon 04-S86685 04/08/04 05/13/04 Verizon 04-S86904 04/30/04 06/03/04 SBC 04-S86969 04/08/04 05/27/04 Sprint 04-S86880 04/30/04 06/27/04 Verizon 04-S87093 04/26/4 06/23/04 Verizon 04-S87485 06/25/04 07/19/04 Airespring Global Fibernet 04-S87635 06/21/04 07/27/04 SBC 04-S87678 06/14/04 07/28/04 Empire One 04-S87783 06/25/04 07/27/04 MCI 04-S88129 08/09/04 09/16/04 MCI 04-I0109662S 05/19/04 09/21/04 Amerivision Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3396A1.txt
  • 23, 2004 04-S87818 June 23, 2004 August 16, 2004 04-S87842 June 30, 2004 August 4, 2004 04-S87845 April 8, 2004 August 26, 2004 04-S87872 June 29, 2004 August 23, 2004 04-S87885 June 29, 2004 August 23, 2004 04-S87925 June 24, 2004 August 26, 2004 04-S87942 July 15, 2004 August 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3399A1.txt
  • the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87548, filed June 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3400A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87070, filed April 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3401A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87345, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3402A1.txt
  • 11, 2003 03-S83881 March 10, 2003 November 5, 2003 03-S83882 May 10, 2003 August 1, 2003 03-S83940 May 21, 2003 September 5, 2003 03-S83957 May 13, 2003 August 8, 2003 03-S83963 April 22, 2003 August 15, 2003 03-S83969 May 20, 2003 July 11, 2003 03-S83973 May 7, 2003 July 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3403A1.txt
  • 10, 2003 03-S84585 August 1, 2003 September 26, 2003 03-S84586 August 13, 2003 October 31, 2003 03-S84589 July 31, 2003 October 10, 2003 03-S84601 August 6, 2003 October 21, 2003 03-S84688 August 6, 2003 September 26, 2003 03-S84730 August 7, 2003 October 3, 2003 03-S84763 August 6, 2003 October 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3404A1.txt
  • 6, 2004 03-S85395 October 27, 2003 December 19, 2003 03-S85434 October 17, 2003 December 19, 2003 03-S85487 November 5, 2003 January 23, 2004 03-S85489 October 28, 2003 January 6, 2004 03-S85515 October 28, 2003 December 19, 2003 03-S85516 October 30, 2003 March 2, 2004 03-S85654 November 4, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3405A1.txt
  • 10, 2003 03-I0049894S July 14, 2003 September 22, 2003 03-I0051130S July 22, 2003 October 10, 2003 03-I0055303S August 25, 2003 February 4, 2004 03-I0055435S August 27, 2003 February 4, 2004 03-I0055673S August 19, 2003 November 7, 2003 03-S000230S August 1, 2003 October 10, 2003 03-S000232S August 5, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3406A1.txt
  • 5, 2004 04-S85972 December 11, 2003 February 202, 2004 04-S85987 January 13, 2004 March 5, 2004 04-S86030 January 21, 2004 March 5, 2004 04-S86036 January 22, 2004 March 5, 2004 04-S86042 January 20, 2004 March 5, 2004 04-S86091 January 29, 2004 March 12, 2004 04-S86112 January 29, 2004 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3407A1.txt
  • 4, 2004 04-S86712 February 23, 2004 May 28, 2004 04-S86717 February 18, 2004 May 14, 2004 04-S86726 April 12, 2004 June 21, 2004 04-S86732 April 12, 2004 June 29, 2004 04-S86738 April 22, 2004 June 2, 2004 04-S86760 February 19, 2004 June 4, 2004 04-S86769 February 23, 2004 June 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3410A1.txt
  • unauthorized change occurred and BellSouth nor Lightyear Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86148, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3411A1.txt
  • and AT&T nor OneLink Communications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85908, filed March 10, 2003 January 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3412A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86089, filed February 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3413A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85901 December 10, 2003 March 3, 2004 04-S85994 December 30, 2003 March 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3414A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86134, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3415A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000453S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3416A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86177, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3422A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87391, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3423A1.txt
  • 13, 2004 04-S87143 May 17, 2004 July 2, 2004 04-S87149 May 18, 2004 July 21, 2004 04-S87171 April 1, 2004 June 25, 2004 04-S87183 May 10, 2004 August 30, 2004 04-S87203 March 23, 2004 June 25, 2004 04-S87219 May 18, 2004 July 16, 2004 04-S87241 May 26, 2004 June 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3424A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88254, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3425A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86081 January 29, 2004 March 5, 2004 04-S86845 April 2, 2004 July 14, 2004 04-S86854 March 25, 2004 May 21, 2004 04-S87822 June 23, 2004 August 6, 2004 04-S88113 July 16, 2004 August 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3426A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86332 February 2, 2004 April 2, 2004 04-S86954 March 29, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3427A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86182, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3428A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86234, filed January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3429A1.txt
  • of 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86289, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3430A1.txt
  • the unauthorized change occurred and neither Verizon nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86300, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3431A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86355, filed March 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3432A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86376, filed February 27, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3433A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NET IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86510, filed February 11, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3434A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Williams IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86455, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3435A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Access IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86111, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3436A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86946 03/31/04 06/07/04 Verizon 04-S86859 03/30/04 06/17/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3437A1.txt
  • the unauthorized change occurred and neither Qwest nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86499 filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3438A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tralee IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000714S, filed August 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3439A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ridley IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86710, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3440A1.txt
  • occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86774 filed April 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3441A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against New Rochelle ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87347 04-S88151 DATE OF COMPLAINT 03/30/04 07/28/04 DATE OF CARRIER RESPONSE 09/08/04 09/15/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3448A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S000283S, filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3450A1.txt
  • 16, 2003 03-S83163 March 21, 2003 June 6, 2003 03-S83318 March 18, 2003 August 15, 2003 03-S83325 March 31, 2003 May 23, 2003 03-S83367 April 11, 2003 June 6, 2003 03-S83428 April 10, 2003 June 6, 2003 03-S83506 April 3, 2003 June 6, 2003 03-S83531 April 14, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3451A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79408 July 18, 2002 April 23, 2003 03-S83851 March 26, 2003 November 5, 2003 03-S84932 August 25, 2003 February 4, 2004 03-S85428 October 28, 2003 December 19, 2003 04-S87044 May 3, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3452A1.txt
  • 4, 2004 03-I0055391S August 26, 2003 February 4, 2004 04-S86236 February 16, 2004 May 14, 2004 04-S86459 March 16, 2004 April 23, 2004 04-S87139 May 10, 2004 July 29, 2004 04-S87205 April 16, 2004 July 23, 2004 04-S87442 May 26, 2004 August 5, 2004 04-S87681 June 4, 2004 July 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3453A1.txt
  • 26, 2004 03-I0043479S May 28, 2003 September 12, 2003 03-I0048665S July 9, 2003 February 4, 2004 03-I0048798S July 7, 2003 September 19, 2003 03-I0052834S August 4, 2003 October 3, 2003 03-I0058213S September 16, 2003 February 4, 2004 03-I0062791S October 6, 2003 December 23, 2003 03-I0068647S October 24, 2003 February 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3460A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comtech IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85678, filed October 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3461A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Matrix IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86058,filed September 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3462A1.txt
  • after the unauthorized change occurred and AT&T nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86257 filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3463A1.txt
  • after the unauthorized change occurred and neither SBC nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86991, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3464A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87055 04/16/04 06/02/04 Southwestern Bell 04-S88389 09/04/04 09/23/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3465A1.txt
  • unauthorized change occurred and neither AT&T nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86554, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3466A1.txt
  • 06/14/04 08/04/04 Sprint 04-S87732 06/14/04 08/08/04 AT&T 04-S87648 06/23/04 08/04/04 AT&T 04-S87683 06/07/04 08/04/04 MCI 04-S87773 06/14/04 07/19/04 Verizon 04-S87819 06/02/04 08/04/04 SBC 04-S87831 07/06/04 08/04/04 SBC 04-S87907 07/07/04 08/23/04 SBC 04-S87857 06/29/04 08/13/04 MCI 04-S87948 07/20/04 08/23/04 AT&T 04-S88023 07/09/04 08/23/04 MCI 04-S000618S 06/07/04 07/13/04 AT&T 04-S000646S 06/21/04 07/14/04 Globcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3468A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86401, filed March 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3469A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S87362 May 24, 2004 July 8, 2004 04-I0115394S July 27, 2004 September 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3471A1.txt
  • 2, 2004 04-S88289 August 17, 2004 September 28, 2004 04-S88291 August 16, 2004 September 21, 2004 04-S88300 August 13, 2004 September 24, 2004 04-S88310 August 24, 2004 September 27, 2004 04-S88311 August 24, 2004 September 27, 2004 04-S88318 August 9, 2004 September 28, 2004 04-S88358 September 7, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3484A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Ivantage IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85897, filed December 12, 2003 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3485A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85921, filed December 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3486A1.txt
  • change occurred and neither Sprint nor National Access Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86040, filed January 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3487A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86032, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3488A1.txt
  • the complaints filed by Complainants against Legent ARE GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86075 January 15, 2004 March 15, 2004 04-S86129 January 29, 2004 March 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3489A1.txt
  • after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86107, filed January 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3490A1.txt
  • neither Southwestern Bell Telephone Company nor Global Teldata, Inc. may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86488, filed February 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3525A1.txt
  • the unauthorized change occurred and neither Net895 nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87043, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3526A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86996 04-S87129 04-S87303 04-S88080 04-S88155 DATE OF COMPLAINT 05/04/04 05/14/04 05/10/04 07/29/04 07/17/04 DATE OF CARRIER RESPONSE 06/07/04 07/22/04 09/23/04 09/27/04 09/27/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3527A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87148 05/17/04 05/11/04 SBC 04-S87371 15/17/04 07/01/04 MCI, Inc. 04-S87863 06/07/04 08/05/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3528A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87386 04-S87619 04-S87825 04-S87906 04-S87941 04-S88315 04-S000705S DATE OF COMPLAINT 05/11/04 06/14/04 06/18/04 07/06/04 07/19/04 08/28/04 08/12/04 DATE OF CARRIER RESPONSE 07/07/04 07/07/04 08/17/04 08/05/04 08/25/04 10/19/04 09/17/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3537A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85847, filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3538A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86426 March 15, 2004 April 23, 2004 04-S88217 August 16, 2004 October 14, 2004 04-I0114528S April 30, 2004 October 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3539A1.txt
  • 16, 2004 04-S87694 May 17, 2004 August 13, 2004 04-S87713 June 16, 2004 July 17, 2004 04-S87764 June 29, 2004 August 6, 2004 04-S87821 June 14, 2004 August 25, 2004 04-S87828 July 6, 2004 August 6, 2004 04-S87829 March 29, 2004 August 17, 2004 04-S87833 February 23, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3540A1.txt
  • 17, 2004 04-S88097 August 9, 2004 September 17, 2004 04-S88109 July 8, 2004 September 10, 2004 04-S88189 July 26, 2004 October 8, 2004 04-S88197 August 6, 2004 September 24, 2004 04-S88204 August 9, 2004 September 24, 2004 04-S88247 August 19, 2004 September 24, 2004 04-S88270 August 23, 2004 September 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3541A1.txt
  • the unauthorized change occurred and neither AT&T nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87938, filed July 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3542A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000500S, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3543A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87293 May 20, 2004 July 29, 2004 04-S87431 June 1, 2004 March 3, 2004 04-S87593 May 28, 2004 August 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3544A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86265 January 28, 2004 April 5, 2004 04-S87117 May 4, 2004 July 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3557A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86305 February 19, 2004 April 8, 2004 04-S86329 February 18, 2004 April 8, 2004 04-S86335 February 24, 2004 April 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3626A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88295, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3627A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87277, filed May 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3628A1.txt
  • occurred and neither Complainant's authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87032, filed April1 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3629A1.txt
  • change occurred and neither Complainant's authorized carrier nor SGC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86912, filed April 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3630A1.txt
  • the unauthorized change occurred and neither Verizon nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86641, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3631A1.txt
  • telephone bills issued from Qwest to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87220, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3632A1.txt
  • 05/06/04 04/09/04 05/18/04 06/18/04 06/22/04 05/12/04 07/20/04 07/12/04 07/19/04 07/27/04 08/04/04 09/04/04 09/01/04 08/25/04 08/24/04 DATE OF CARRIER RESPONSE 07/14/04 07/07/04 07/14 04 07/23/04 07/28/04 07/27/04 08/11/04 07/23/04 08/31/04 08/03/04 08/18/04 08/23/04 08/25/04 08/24/04 09/17/04 09/17/04 10/20/04 10/14/04 10/14/04 INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 04-I010038S 03/26/04 07/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3633A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86987 04/08/04 06/18/04 Empire One 04-S88486 09/30/04 10/25/04 Master Call See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3634A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0098254S 05/07/04 07/05/04 Sprint 04-S86123 01/30/04 06/10/04 AT&T 04-S87140 05/17/04 06/16/04 SBC 04-S87154 05/15/04 06/16/04 Verizon 04-S87321 04/27/04 07/05/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3635A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86654 02/17/04 08/25/05 Verizon. 04-S86755 03/08/04 07/20/04 Verizon 04-S87095 04/22/04 07/13/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3636A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Excel ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86741 04-I0106173S DATE OF COMPLAINT 02/25/04 07/19/04 DATE OF CARRIER RESPONSE 05/11/04 09/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3637A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86577 03/30/04 05/24/04 04-S86626 04/11/04 05/24/04 04-S86975 04/28/04 06/25/04 04-S87387 05/06/04 07/16/04 04-S87952 07/21/04 08/25/04 04-S88077 08/03/04 0907/04 04-S88114 05/04/04 09/22/04 04-I0105650S 04/26/04 10/06/04 04-S000541S 04/15/04 05/24/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3638A1.txt
  • Complaints filed by Complainants against BNLD ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86695 04-S87634 04-S87674 04-S88201 04-S000622S DATE OF COMPLAINT 04/19/04 06/21/04 06/17/04 07/28/04 06/21/04 DATE OF CARRIER RESPONSE 07/20/04 08/04/04 08/04/04 09/10/04 08/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3643A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86580, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3644A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86320, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3645A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0068828S, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3711A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Century Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0073652S, filed December 1, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3714A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84491, July 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3715A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85684, filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3716A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0071991S November 17, 2003 April 14, 2004 04-S87283 May 24, 2004 July 16, 2004 04-S87356 May 24, 2004 July 29, 2004 04-I0102306S January 30, 2004 August 6, 2004 04-S000458S February 19, 2004 April 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3717A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0073993S November 12, 2003 February 18, 2004 04-S86882 April 8, 2004 July 26, 2004 04-S87520 March 3, 2004 September 8, 2004 04-S000626S June 21, 2004 August 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3718A1.txt
  • 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 03-S85309 10/06/03 02/03/04 ACN Communications 03-S000313S 10/06/03 07/20/04 AT&T Corporation See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3719A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85591 November 14, 2003 January 22, 2004 04-S87807 July 1, 2004 August 18, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3720A1.txt
  • against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85536, filed November 13, 2003. Informal Complaint No. IC 03-I0077441S is a duplicate of Informal Complaint No. IC 03-S85536. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3721A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0071748S, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3722A1.txt
  • 15, 2004 04-I0105086S April 6, 2004 September 15, 2004 04-I0109836S May 24, 2004 September 13, 2004 04-I0103460S May 3, 2004 September 23, 2004 04-I0112885S April 26, 2004 October 28, 2004 04-I0111704S May 11, 2004 September 16, 2004 04-I0112180S June 2, 2004 October 15, 2004 04-I110507S March 15, 2004 October 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3723A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West communications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86843, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3724A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S88365 04-S88443 04-I0095433S DATE OF COMPLAINT July 13, 2004 September 13, 2004 February 5, 2004 DATE OF CARRIER RESPONSE October 20, 2004 October 22, 2004 June 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3725A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86703 February 17, 2004 June 2, 2004 04-S86778 March 26, 2004 June 8, 2004 04-S87107 April 26, 2004 June 8, 2004 04-S87395 March 23, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3726A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87724, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3727A1.txt
  • days after the unauthorized change occurred Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87704, filed June 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3728A1.txt
  • CARRIER RESPONSE 04-S86117 January 29, 2004 March 17, 2004 04-S86273 January 29, 2004 March 9, 2004 04-S86464 March 17, 2004 April 22, 2004 04-S86475 March 11, 2004 April 19, 2004 04-S86662 April 12, 2004 May 24, 2004 04-S86972 March 15, 2004 September 16, 2004 04-S87265 March 22, 2004 July 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3729A1.txt
  • 15, 2004 04-I0103082S June 2, 2004 September 20, 2004 04-I0111047S May 20, 2004 September 23, 2004 04-I0114491S May 27, 2004 November 8, 2004 04-I0123562S August 17, 2004 November 10, 2004 04-I0124200S August 17, 2004 November 10, 2004 04-S000504S March 15, 2004 April 22, 2004 04-S000605S June 1, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3730A1.txt
  • unauthorized change occurred and Working Assets nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87856, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3731A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86331 February 9, 2004 March 17, 2004 04-S86767 March 5, 2004 June 3, 2004 04-S87193 May 7, 2004 June 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3732A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86672 April 8, 2004 May 13, 2004 04-S87094 April 7, 2004 June 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3733A1.txt
  • filed by Complainants against BBG Communications, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86698 April 16, 2004 June 21, 2004 04-S86865 April 27, 2004 June 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3734A1.txt
  • and neither KISS Long Distance nor V-3 Global, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86808, filed March 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3735A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S871341 filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3736A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86678, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3737A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86801 04-S87955 04-S88007 04-S88021 04-S000518S DATE OF COMPLAINT March 26, 2004 July 14, 2004 July 12, 2004 July 20, 2004 March 23, 2004 DATE OF CARRIER RESPONSE June 14, 2004 August 26, 2004 August 19, 2004 August 27, 2004 April 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3738A1.txt
  • after the unauthorized change occurred Ameritech nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86762, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3739A1.txt
  • the unauthorized change occurred and neither WDT nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87111, filed March 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3740A1.txt
  • days after the unauthorized change occurred and Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87454, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3741A1.txt
  • after the unauthorized change occurred and World Discount nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87922, filed July 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3742A1.txt
  • after the unauthorized change occurred and neither IDT nor USAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87053, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3743A1.txt
  • change occurred and neither Pioneer Telephone Company nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000521S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3744A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Matrix IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87266, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3745A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86747 03/05/04 05/14/04 04-S87090 05/12/04 08/31/04 04-S87787 07/01/04 09/07/04 04-S87867 07/08/04 08/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3746A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VinaKom Communications IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86344, filed January 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3747A1.txt
  • and neither AT&T Communcations, Inc. nor Ameritel Arkansas, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86057, filed January 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3748A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86106, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3749A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86215, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3750A1.txt
  • neither Sprint Communications Company, L.P. nor LCR Telecommunications, LLC may pursue any collections against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86310, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3751A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Coordinated Billing Services IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86358, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3752A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86432, filed March 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3753A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86478, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3754A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86490, filed March 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3755A1.txt
  • unauthorized change occurred and neither Ntelos nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0083893S, filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3756A1.txt
  • unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0090725S, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3757A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000389S, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3758A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CallWave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000680S, filed July 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3759A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86721, filed April 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3760A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86915, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3761A1.txt
  • change occurred and neither BellSouth Long Distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000452S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3762A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000546S, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3763A1.txt
  • after the unauthorized change occurred and MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-G55782S filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3764A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86463, filed March 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3765A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0098905S, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3766A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G55133S, filed April 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3767A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86624 04-S87165 04-S87232 04-S88292 DATE OF COMPLAINT March 29, 2004 May 17, 2004 May 5, 2004 August 16, 2004 DATE OF CARRIER RESPONSE May 24, 2004 June 18, 2004 July 8, 2004 September 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3768A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86221 February 12, 2004 March 26, 2004 04-S86445 March 18, 2004 April 22, 2004 04-S87102 April 8, 2004 July 20, 2004 04-S87315 May 27, 2004 July 8, 2004 04-I0082652S January 5, 2004 March 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3769A1.txt
  • days after the unauthorized change occurred and neither Isterra nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88348, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3770A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87191, filed April 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3772A1.txt
  • the unauthorized change occurred and neither IDT nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88082, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3773A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86804, filed February 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3774A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S86753 04-S87502 DATE OF COMPLAINT April 16, 2004 April 9, 2004 DATE OF CARRIER RESPONSE June 15, 2004 August 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3775A1.txt
  • days after the unauthorized change occurred and neither Primus nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Richard Smith, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86571, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3776A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88200, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3777A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86825 April 19, 2004 July 13, 2004 04-S86841 February 25, 2004 July 13, 2004 04-S87926 June 30, 2004 September 3, 2004 04-S88086 July 22, 2004 October 11, 2004 04-S88213 August 16, 2004 October 11, 2004 04-S88307 August 23, 2004 October 27, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3778A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88378 August 31, 2004 November 10, 2004 04-S88418 August 10, 2004 November 3, 2004 04-S88496 September 13, 2004 November 15, 2004 04-S88547 September 27, 2004 November 12, 2004 04-S88608 October 13, 2004 November 12, 2004 04-I0118688S July 8, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3779A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S79408 July 18, 2002 April 23, 2003 03-S83851 March 26, 2003 November 5, 2003 03-S84932 August 25, 2003 February 4, 2004 03-S85428 October 28, 2003 December 19, 2003 04-S87044 May 3, 2004 July 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3780A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88325 September 2, 2004 October 28, 2004 04-S88577 October 1, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3781A1.txt
  • 9, 2004 04-S88039 May 13, 2004 September 13, 2004 04-S88107 July 11, 2004 September 17, 2004 04-S88182 August 4, 2004 September 20, 2004 04-S88285 August 26, 2004 September 24, 2004 04-I0101831S February 17, 2004 August 16, 2004 04-I0109302S April 15, 2004 September 20, 2004 04-I0112919S April 21, 2004 October 1, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3782A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86716 April 20, 2004 June 8, 2004 04-S87164 May 17, 2004 July 29, 2004 04-S88022 July 19, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3783A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0114520S, filed May 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3822A1.txt
  • 10, 2004 04-I0112867S April 26, 2004 September 24, 2004 04-I0113092S June 16, 2004 November 5, 2004 04-I0123131S August 17, 2004 November 5, 2004 04-S000420S January 21, 2004 March 5, 2004 04-S000493S March 9, 2004 April 16, 2004 04-S000601S May 27, 2004 August 17, 2004 04-S000644S June 24, 2004 July 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3823A1.txt
  • 16, 2004 04-S87689 June 14, 2004 August 12, 2004 04-S87934 July 19, 2004 September 7, 2004 04-S88341 August 30, 2004 October 20, 2004 04-S88372 September 1, 2004 November 3, 2004 04-I0104344S February 25, 2004 September 21, 2004 04-I0107720S June 14, 2004 September 24, 2004 04-W7505179S January 2, 2004 February 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3846A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85034, filed September 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3847A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0072306S, filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3853A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86031, filed December 30, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3854A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Southwestern Bell Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86198, filed September 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3855A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86100, filed November 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3858A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86053, filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3863A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against AT&T Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86059, filed November 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3924A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000679S 07/13/04 09/27/04 04-S88017 07/12/04 09/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3925A1.txt
  • by Complainants against WilTel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86844 04-S87267 DATE OF COMPLAINT 03/25/04 02/27/04 DATE OF CARRIER RESPONSE 05/27/04 07/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3926A1.txt
  • Dog ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86781 04-S87244 DATE OF COMPLAINT 03/04/04 04/13/04 DATE OF CARRIER RESPONSE 06/02/04 07/19/04 04-S87527 06/04/04 07/26/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3927A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86870 04-S87660 03/03/04 06/14/04 12/07/04 08/18/04 04-S87823 06/20/04 08/18/04 04-S87880 06/29/04 08/19/04 04-S87972 07/26/04 09/29/04 04-S87980 07/13/04 09/29/04 04-S88004 07/12/04 08/18/04 04-S88028 07/19/04 08/18/04 04-S88153 07/26/04 09/29/04 04-S88314 08/12/04 10/28/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3928A1.txt
  • 03-S82822 03/04/03 04/15/03 03-S84432 07/08/03 09/11/03 03-S84481 07/18/03 09/03/03 03-S84566 07/22/03 10/28/03 03-S84737 08/12/03 09/23/03 03-S84842 08/21/03 10/03/03 04-S84846 04/22/03 09/25/03 03-S84847 09/19/03 10/03/03 03-S85085 09/23/03 11/14/03 03-S85130 09/25/03 11/02/03 03-S85353 10/22/03 12/08/03 03-S85393 10/29/03 02/05/04 03-S85431 10/29/03 12/03/03 03-S83817 05/05/03 08/31/04 03-S85492 11/03/03 02/05/04 03-S85493 11/03/03 02/05/04 03-S85540 11/13/03 03/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3929A1.txt
  • the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86601, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3930A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86295, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3931A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000392S, filed January 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3932A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85910, filed December 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3933A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85970, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3935A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86481, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3937A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86377 March 9, 2004 April 8, 2004 04-S86428 March 15, 2004 April 14, 2004 04-S86471 March 22, 2004 April 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3938A1.txt
  • 28, 2004 03-S83164 March 24, 2003 June 13, 2003 03-S83173 March 27, 2003 July 29, 2003 03-S83311 March 25, 2003 July 29, 2003 03-S84365 July 9, 2003 December 3, 2003 03-S84404 July 14, 2003 November 26, 2003 03-S84960 September 8, 2003 January 28, 2004 03-S85056 September 18, 2003 January 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3939A1.txt
  • the unauthorized change occurred and neither MCI nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84130, filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3940A1.txt
  • change occurred and neither Global Crossing nor Clear World may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86306, filed February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3941A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S85900, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3942A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CenturyTel IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86276, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3943A1.txt
  • after the unauthorized change occurred and Verizon nor ANL may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86505, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3949A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Access Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056599S, filed Septembr 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3950A1.txt
  • change occurred and neither authorized carrier nor Cierra Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76318, filed April 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3951A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Allegiance Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82130, filed December 21, 2002. IC 03-S82132 is a duplicate of IC 03-S82130. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3952A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85396, filed October 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3953A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ARBOS Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S73096, filed January 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3954A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against universal Broadband Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80379, received September 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3955A1.txt
  • the unauthorized change occurred and NALD nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87198, filed May 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3956A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85435, filed October 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3957A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S84981 September 18, 2003 December 4, 2003 Verizon 03-S85545 November 13, 2003 February 5, 2004 Worldcom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3958A1.txt
  • AT&T Corp. 04-S86664 April 12, 2004 July 20, 2004 Working Assets 04-S86994 March 8, 2004 June 3, 2004 Verizon 04-S87088 March 11, 2004 July 7, 2004 MCI 04-S87384 May 13, 2004 July 22, 2004 Qwest 04-S87196 May 3, 2004 July 7, 2004 Verizon 04-I0101938S April 12, 2004 July 29, 2004 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3959A1.txt
  • the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87076, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3960A1.txt
  • the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000537S, filed April 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3961A1.txt
  • 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A Informal Complaint Date of Date of Authorized Carrier Number Complaint Response 04-S87467 06/03/04 07/30/04 Southwestern Bell 04-S87499 06/11/04 07/23/04 Working Assets See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3962A1.txt
  • 11/05/03 01/27/04 03-S85716 10/09/03 01/27/04 03-S85728 12/04/03 05/12/04 03-S85844 12/16/03 02/22/04 03-S85850 12/11/03 03/13/04 04-S86116 01/29/04 04/07/04 04-S86328 01/30/04 05/10/04 04-S86541 02/09/04 05/17/04 04-S86545 02/04/04 07/07/04 04-S86564 03/03/04 07/13/04 04-S86706 03/23/04 07/22/04 04-S86779 02/23/04 07/01/04 INFORMAL COMPLAINT NUMBER 04-S87087 DATE OF COMPLAINT 03/10/04 DATE OF CARRIER RESPONSE 07/07/04 04-S87105 04/07/04 07/07/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3963A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86168, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3964A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88035, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3965A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88226, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3966A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87824 June 28, 2004 September 3, 2004 04-I0081925S December 30, 2003 March 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3968A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88400, filed August 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3969A1.txt
  • CARRIER RESPONSE 04-S88531 September 27, 2004 November 24, 2004 04-S88540 October 4, 2004 November 19, 2004 04-S88551 October 5, 2004 November 22, 2004 04-S88648 October 20, 2004 November 19, 2004 04-I0110438S April 7, 2004 November 24, 2004 04-I0116738S June 8, 2004 November 19, 2004 04-I0118373S July 6, 2004 November 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3970A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88656 October 28, 2004 December 6, 2004 04-I0123976S May 3, 2004 December 8, 2004 04-I0132557S August 16, 2004 December 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3971A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88613, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3972A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88572 September 20, 2004 December 2, 2004 04-S88647 October 18, 2004 December 3, 2004 04-I0111231S April 7, 2004 December 8, 2004 04-I0126177S September 14, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3973A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86570 March 2, 2004 May 14, 2004 04-S86985 March 9, 2004 August 25, 2004 04-S87346 May 24, 2004 July 30, 2004 04-S88088 July 30, 2004 September 10, 2004 04-S88093 July 26, 2004 August 27, 2004 04-S88122 July 28, 2004 September 29, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3974A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88479 September 22, 2004 November 15, 2004 04-S000730S September 27, 2004 November 12, 2004 04-I0116724S June 2, 2004 November 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3975A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88271, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3976A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88527 September 23, 2004 November 17, 2004 04-S88624 October 27, 2004 December 3, 2004 04-I0119180S March 23, 2004 November 18, 2004 04-I0124796S November 9, 2004 November 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3992A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84142, filed June 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3994A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86356, filed March 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3995A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86439, filed January 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-3999A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86921 March 15, 2004 July 7, 2004 04-S86942 March 9, 2004 June 2, 2004 04-S86948 April 14, 2004 June 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4000A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87042, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4001A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83439, filed May 7, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4002A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84878, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4003A1.txt
  • change occurred and neither AT&T Corporation nor Adelphia Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87534, filed April 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4015A1.txt
  • change occurred and neither AT&T Communcations, Inc. nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87343, filed May 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4017A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86492 February 10, 2004 April 14, 2004 04-S86511 March 29, 2004 April 26, 2004 04-S86533 February 11, 2004 April 26, 2004 04-S86555 March 1, 2004 April 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4018A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CTS Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86153, filed January 29, 2004 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4019A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86613 01/15/04 07/26/04 Verizon 04-S87262 04/05/04 08/24/04 Verizon 04-S87392 04/19/04 09/03/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4020A1.txt
  • 29, 2004 04-S88329 August 27, 2004 November 17, 2004 04-S88446 September 15, 2004 November 17, 2004 04-S88509 September 23, 2004 December 3, 2004 04-S000725S September 21, 2004 November 23, 2004 04-I0105549S May 3, 2004 November 30, 2004 04-I0117219S May 24, 2004 November 23, 2004 04-I0120861S July 1, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4024A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83856, filed April 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4038A1.txt
  • issued from Buyers United, Inc. to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86720, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4039A1.txt
  • entitled to absolution for the Corporation nor Broadwing Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0115373S, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4040A1.txt
  • and Southwestern Bell Telephone Company nor LCR Telecommunications, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86967, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4041A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against KTNT Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86606, filed February 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-4042A1.txt
  • 4, 2004 04-S87086 April 27, 2004 June 14, 2004 04-S87184 May 11, 2004 June 15, 2004 04-S87186 April 22, 2004 June 8, 2004 04-S87221 April 13, 2004 June 30, 2004 04-S87296 May 17, 2004 June 28, 2004 04-S87297 March 22, 2004 June 28, 2004 04-S000421S January 21, 2004 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-450A1.txt
  • the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84854 filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-451A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82579 filed January 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84696, filed August 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-453A1.txt
  • the unauthorized change occurred and neither WorldCom nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84591 filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-454A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85054, filed September 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-455A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81403, filed October 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-456A1.txt
  • change occurred and neither their authorized carrier nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85583, filed November 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-457A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IQ IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83796, filed April 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-467A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85219 September 26, 2003 January 21, 2004 03-S85533 November 17, 2003 January 23, 2004 03-S85622 November 18, 2003 January 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-468A1.txt
  • days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0070379S, October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-469A1.txt
  • 29, 2003 03-S84397 June 25, 2003 September 12, 2003 03-S84552 July 22, 2003 October 31, 2003 03-S84692 July 30, 2003 October 10, 2003 03-S84771 August 15, 2003 October 31, 2003 03-S84851 August 19, 2003 December 3, 2003 03-S84858 August 27, 2003 October 24, 2003 03-I0026506 January 20, 2003 August 15, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-470A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0020355S, January 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-471A1.txt
  • of any telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85127, September 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-472A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S000202S July 15, 2003 January 23, 2004 03-W6923621S October 9, 2003 January 23, 2004 03-S85057 September 16, 2003 December 12, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-473A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83362 March 27, 2003 June 13, 2003 03-S85191 September 26, 2003 January 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-474A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85369 October 16, 2003 February 9, 2004 03-S85506 July 14, 2003 December 19, 2003 03-S85756 December 2, 2003 February 6, 2004 03-I0055414S August 26, 2003 February 4, 2004 03-I0059273S September 25, 2003 February 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-475A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85630 November 19, 2003 January 23, 2004 03-S85720 November 12, 2003 January 16, 2004 03-S85744 November 4, 2003 January 30, 2004 03-S85820 December 10, 2003 January 30, 2004 03-I0072422S October 21, 2003 January 19, 2004 03-I0075632S October 28, 2003 January 30, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-477A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0056283S, October 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-478A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76973, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-479A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77174, May 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-480A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71485, March 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-481A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S55313 May 21, 2001 August 2, 2001 01-S58536 July 17, 2001 October 15, 2001 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-482A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S72891, March 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-484A1.txt
  • against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77438 James Quincy June 7, 2002 January 7, 2003 02-S82052 Jeff Marcum September 20, 2002 February 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-485A1.txt
  • against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80500 Stanely Bates September 11, 2003 January 10, 2003 02-S81518 Ann Diver November 4, 2003 November 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-486A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71635, April 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-487A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC- 03-S84012, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-488A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81885, September 30, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-489A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79039, July 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-490A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70805, March 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-491A1.txt
  • A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S64336 Patricia Murphy September 12, 2001 November 15, 2001 01-S64384 MerlineRufledt August 24, 2001 November 23, 2001 02-S67986 Dennis Cieslak February 21, 2002 April 18, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-492A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82179, December 10, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-493A1.txt
  • the unauthorized change occurred and neither Southwestern Bell nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S64686, September 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-494A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82577, April 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-495A1.txt
  • December 13, 2002 02-S80148 Tommie Hodges o/b/o Anna Williams August 15, 2002 December 30, 2002 02-S80590 Prasad Bhatt September 13, 2002 November 14, 2003 03-S82122 Mark Aylward January 3, 2003 March 3, 2003 03-S82242 Kimberly Cintron December 2, 2002 March 11, 2003 03-S82354 Andrew Howard December 30, 2002 June 6, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-496A1.txt
  • Complainants against WorldCom ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX INFORMAL COMPLAINT NUMBER COMPLAINANT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 01-S56100 Linda Iams June 19, 2001 August 14, 2001 03-S82991 Rita Gagelman March 3, 2003 April 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-497A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S44278, February 21, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-498A1.txt
  • September 4, 2002 January 7, 2003 02-S79607 Kevin Tobin July 5, 2002 January 7, 2003 02-S79742 Kimberly Clayton July 30, 2002 December 30, 2002 03-I0029517 Kelly Prifti February 24, 2003 June 6, 2003 03-I0051932S Arline Ulmer July 31, 2003 November 6, 2003 03-I0056161S Martin Bernal September 3, 2003 October 30, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-499A1.txt
  • 20, 2003 03-S83913 May 12, 2003 August 1, 2003 03-S83967 May 13, 2003 August 1, 2003 03-S84000 May 13, 2003 August 1, 2003 03-S84089 June 2, 2003 September 15, 2003 03-S84992 September 3, 2003 November 4, 2003 03-S85131 September 30, 2003 December 1, 2003 03-S85247 October 2, 2003 December 4, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-505A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76405, April 8, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Ess.com IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82611, January 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-507A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84896, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-508A1.txt
  • of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85020 09/08/03 10/27/03 AT&T 03-I0057696S 09/08/03 11/11/03 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-509A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Private IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81623, November 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-510A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85432, October 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-511A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NBWC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82267, December 27, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-512A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Bullseye IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0057185S, September 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-513A1.txt
  • the unauthorized change occurred and neither CenturyTel nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84526 filed July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-514A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82708, January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81978, January 7, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-516A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S84841 09/19/03 12/11/03 Southwestern Bell 03-S84990 09/29/03 12/11/03 03-S85132 09/29/03 01/14/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-517A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85055 09/11/03 01/27/04 AT&T 03-S85058 09/23/03 10/24/03 Southwestern Bell Telephone See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-518A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0055103S 08/22/03 10/28/03 Sprint 03-S84361 07/02/03 08/27/03 VarTec 03-S85460 10/27/03 12/13/03 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-519A1.txt
  • the unauthorized change occurred and neither Verizon nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82755 filed February 11, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-520A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-S85307 10/15/03 01/13/04 NTelos 03-S85471 11/03/03 12/23/03 Sprint 03-S85640 11/12/03 12/23/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-521A1.txt
  • 06/29/03 AT&T 02-S71012 03/28/02 06/30/02 AT&T 02-S77197 06/05/02 07/23/03 AT&T 02-S77360 04/30/02 07/02/03 AT&T 02-S79238 06/27/02 07/02/03 Sprint 02-S79793 08/15/02 07/02/03 None 02-S80024 07/30/02 11/14/02 CTI 02-S80669 08/26/02 07/2/03 AT&T 02-S81161 10/23/02 12/19/02 AT&T 03-S81816 09/30/02 04/10/03 Southwestern Bell 03-S82521 08/08/02 04/03/03 AT&T 03-S82648 07/16/02 05/02/03 Vartec 03-I0024163 01/21/03 06/29/03 WebNet See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-522A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NOL IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81656, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-528A1.txt
  • 0.361, 1.719, the Complaint filed by Complainants ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 03-S84067 03-S84320 May 15, 2003 June 17, 2003 June 23, 2003 July 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-529A1.txt
  • 2, 2003 December 17, 2003 January 27, 2004 January 22, 2004 January 29, 2004 February 4, 2004 November 7, 2003 December 17, 2003 03-I0068730S 03-I0068770S 03-S000337S 04-S85911 October 27, 2003 October 24, 2003 October 22, 2003 January 8, 2004 December 17, 2003 December 22, 2003 December 17, 2003 February 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-530A1.txt
  • 26, 2004 03-S85699 December 4, 2003 January 16, 2004 03-S85771 November 29, 2003 January 6, 2004 03-I0066024S September 29, 2003 January 2, 2004 03-I0066524S October 10, 2003 January 7, 2004 03-I0069533S November 10, 2003 December 30, 2003 03-I0070850S December 4, 2003 January 14, 2004 03-S000376S December 4, 2003 January 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-531A1.txt
  • 20, 2002 03-S84943 August 19, 2003 October 9, 2003 03-S85500 September 23, 2003 December 10, 2003 03-S85541 November 14, 2003 December 29, 2003 03-S85691 November 25, 2003 December 19, 2003 03-I0056052S September 5, 2003 October 21, 2003 03-I0058396S September 22, 2003 December 2, 2003 03-I0067595S October 15, 2003 January 14, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-532A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 02-S70272 02-S71674 02-S73594 02-S81636 03-I0029490 DATE OF COMPLAINT March 18, 2002 February 25, 2002 May 8, 2002 November 13, 2002 February 13, 2003 DATE OF CARRIER RESPONSE May 17, 2002 July 3, 2002 July 1, 2002 January 2, 2003 May 8, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-533A1.txt
  • 10, 2003 03-S84208 June 12, 2003 July 21, 2003 03-S84980 September 18, 2003 October 23, 2003 03-S84748 August 19, 2003 September 29, 2003 03-S85334 October 20, 2003 December 15, 2003 03-S85710 November 5, 2003 January 2, 2004 03-I0059253S October 3, 2003 December 18, 2003 03-I006+2380S October 3, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-534A1.txt
  • change occurred and neither Worldcom nor American Telecommunications Systems, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0067287S, filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-535A1.txt
  • change occurred and neither Worldcom nor Total Call International, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84041, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-536A1.txt
  • unauthorized change occurred and neither Verizon nor Vartec Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84041, filed May 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-537A1.txt
  • Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 03-S85209 October 6, 2003 December 31, 2003 WilTel Communications 03-S85242 October 16, 2003 December 31, 2003 WilTel Communications 03-I0058617S September 23, 2003 December 31, 2003 WilTel Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-538A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85784, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-539A1.txt
  • unauthorized change occurred and neither Sprint nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84903, filed August 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-552A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against SBC Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85222, May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-553A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85304, October 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-554A1.txt
  • the unauthorized change occurred and neither Verizon nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0044889S filed June 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-555A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0024685 filed January 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-556A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against McLeod IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67594, December 11, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-557A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Globalinx IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80225, July 17, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-558A1.txt
  • the unauthorized change occurred and neither Primo nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85179 filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-559A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S852668, September 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-560A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0058492S filed September 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-561A1.txt
  • the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S82550, filed January 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-562A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84389 filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-563A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84945, filed August 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-571A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration filed by Vox is DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-638A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82710, February 6, 20034. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-639A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S71441, January 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-640A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79486, July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-641A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80142, August 16, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-642A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67607, January 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-643A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67595, January 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-644A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77191, June 6, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-645A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S80055 July 22, 2002 December 13, 2002 02-S80657 September 2002 January 7, 2003 02-S81889 December 10, 2002 October 24, 2003 02-S81928 December 10, 2002 February 13, 2003 03-0038334S April 16, 2003 June 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-646A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82783, October 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-647A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S67671, December 27, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-648A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84893, August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-649A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S57171, July 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-650A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80710, October 2, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-651A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S69238, February 26, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-652A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81709, November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-653A1.txt
  • after the unauthorized change occurred and neither AT&T nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S781062, September 23, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-654A1.txt
  • after the unauthorized change occurred and neither Verizon nor WorldCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S81592, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-661A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-662A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration is DENIED in part and GRANTED in part. 9. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-663A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petitions for reconsideration filed by United Systems Access Telecom, Inc. ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-664A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the petition for reconsideration filed by American Phone Services Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-665A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Petition for Reconsideration filed by Americatel is DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-801A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000248S, August 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-802A1.txt
  • the complaints against Connect ARE RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S70221 02-S81400 03/25/02 10/24/02 12/08/03 01/05/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-803A1.txt
  • any telephone bills issued from NCT to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85683 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-804A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ClearWorld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-B0022373, January 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-805A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84218, June 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-806A1.txt
  • after the unauthorized change occurred and neither Verizon nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84715 filed July 31, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-807A1.txt
  • after the unauthorized change occurred and neither AT&T nor ADST may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85521 filed October 28, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-808A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NALD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85822, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-809A1.txt
  • after the unauthorized change occurred and neither Southwestern Bell nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79788, July 22, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-80A1.txt
  • the unauthorized change occurred and neither Verizon nor BetterWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84112 filed June 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-810A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85739, December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-811A1.txt
  • this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-S79491 02-S81197 07/15/02 10/16/02 10/04/02 03/10/03 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-812A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 02-B0010772 02-S80026 02-S80685 02-S81234 03-S82878 10/09/02 07/30/02 09/27/02 10/23/02 02/12/03 02/28/03 12/04/03 03/10/03 12/13/02 06/25/03 AT&T Qwest AT&T Excel Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-813A1.txt
  • after the unauthorized change occurred and neither Net895 nor Globalcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85816 filed December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-816A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Broadwing IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S76386, filed March 4, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-817A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82627 filed July 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-818A1.txt
  • after the unauthorized change occurred and neither SBC nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85732 filed December 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-819A1.txt
  • the unauthorized change occurred and neither Global Crossing nor Xspedius may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-W6715674S filed September 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-81A1.txt
  • the unauthorized change occurred and neither AT&T nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84704 filed August 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-820A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84124, filed March 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-821A1.txt
  • after the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85686 filed November 21, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-822A1.txt
  • after the unauthorized change occurred and neither Verizon nor Vox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84269 filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-823A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85303, filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-824A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85420, filed September 22, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-825A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 03-S84983 03-S85535 September 12, 2003 November 12, 2003 March 1, 2004 March 1, 2004 Verizon. Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-826A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BCLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82624, filed February 5, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-827A1.txt
  • after the unauthorized change occurred and neither SBC nor Lightyear may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85685 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-829A1.txt
  • after the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84383, filed June 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-82A1.txt
  • change occurred and neither its authorized carrier nor AllTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85365 filed October 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-830A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 03-S85438 October 10, 2003 January 22, 2004 Sprint 03-S85653 November 24, 2003 January 13, 2004 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-831A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comcast IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85235, filed September 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-832A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85638, filed November 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-833A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85854 filed December 16, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-834A1.txt
  • after the unauthorized change occurred and neither WDT nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85764 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-835A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S000170S filed June 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-836A1.txt
  • after the unauthorized change occurred and neither Broadwing nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84185 filed June 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-837A1.txt
  • the unauthorized change occurred and neither ComLogic, Inc. nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0043270S filed May 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-838A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85427 filed October 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-839A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85775, filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-83A1.txt
  • the unauthorized change occurred and neither NET nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84853 filed August 26, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-840A1.txt
  • after the unauthorized change occurred and neither Verizon nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85692 filed November 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-841A1.txt
  • after the unauthorized change occurred and neither Powercom nor CBS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85667 filed November 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-842A1.txt
  • after the unauthorized change occurred and neither Verizon nor Cierracom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S77235 filed June 18, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-843A1.txt
  • after the unauthorized change occurred and neither Sprint nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85937 filed January 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-844A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85049, filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-845A1.txt
  • 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against RSL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79510, filed July 1, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-848A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Allegiance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84724, August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-849A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Z-Tel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84234, July 18, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-84A1.txt
  • change occurred and neither its authorized carrier nor OTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-W6801682 filed September 23, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-850A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against PowerNet IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80269, August 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-851A1.txt
  • of any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0048552S, July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-852A1.txt
  • after the unauthorized change occurred and neither AT&T nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0055244S, August 25, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-853A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 03-I0068559S 10/16/03 03/05/04 NTelos 03-S84834 08/20/03 10/14/03 03-S85383 10/20/03 12/10/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-854A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telecom USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0079443S, December 29, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-855A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0078787S, December 9, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-856A1.txt
  • telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S70525 filed November 20, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-857A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TDS Metrocom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83670, April 14, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-858A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S82499, February 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-859A1.txt
  • the unauthorized change occurred and neither Global Crossing nor International may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0074877S filed December 3, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-85A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80450 received September 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-860A1.txt
  • after the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85292 filed October 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-861A1.txt
  • ORDERED that this Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S71565, March 21, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-862A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81916, November 15, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-863A1.txt
  • thirty days after the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-B0002301, July 8, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-864A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-02-S81977, December 12, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-865A1.txt
  • 0.361, 1.719, the complaints filed against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S85231 September 30, 2003 December 23, 2003 03-S85297 October 14, 2003 December 19, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-866A1.txt
  • thirty days after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0050317S, July 15, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-867A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85430 October 29, 2002 March 8, 2004 03-S85755 December 3, 2003 March 8, 2004 03-I0075128S October 30, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-868A1.txt
  • 1.719, the Complaint filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 03-S84264 DATE OF COMPLAINT June 3, 2003 DATE OF CARRIER RESPONSE August 22, 2003 03-I0053457S August 15, 2003 September 26, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-869A1.txt
  • 0.141, 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 02-S81681 November 8, 2002 January 10, 2003 03-S84464 July 16, 2003 October 17, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-86A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84713 filed August 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-871A1.txt
  • COMPLAINT NUMBER 02-S80486 DATE OF COMPLAINT July 11, 2002 DATE OF CARRIER RESPONSE April 16, 2003 03-S83390 April 8, 2003 November 5, 2003 03-S83770 May 1, 2003 June 20, 2003 03-S84311 June 24, 2003 August 15, 2003 03-S84860 August 28, 2003 October 31, 2003 03-S85257 October 12, 2003 January 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-872A1.txt
  • the complaints filed by Complainants against Sprint Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 03-S85048 September 8, 2003 February 4, 2004 03-S85829 December 15, 2003 February 13, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-873A1.txt
  • any telephone bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-I0069803S, October 20, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-874A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S83961, May 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-875A1.txt
  • after the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S85837, December 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-876A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85834 December 11, 2003 February 11, 2004 03-I0057415S September 10, 2003 January 19, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-877A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S83675 April 23, 2003 November 5, 2003 03-S84214 June 16, 2003 August 29, 2003 03-S84486 July 15, 2003 September 19, 2003 03-I0043062S May 20, 2003 August 8, 2003 03-I0043996S May 27, 2003 August 1, 2003 03-I0049908S July 14, 2003 October 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-878A1.txt
  • the unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-03-S84874, August 19, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-879A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against INETBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-01-S61118, filed July 10, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-880A1.txt
  • Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 02-S77067 May 13, 2002 August 23, 2002 02-S81677 November 29, 2002 January 13, 2003 03-S84484 July 18, 2003 September 11, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-881A1.txt
  • AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINTS RESPONSE NUMBERS 02-S68047 February 21, 2002 April 22, 2002 02-S81221 October 16, 2002 December 9, 2002 02-S82050 September 11, 2002 February 24, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-882A1.txt
  • July 10, 2002 August 19, 2002 October 3, 2002 January 13, 2003 February 26, 2003 May 22, 2003 May 29, 2003 July 29, 2003 August 28, 2003 October 1, 2003 September 18, 2003 October 29, 2003 November 18, 2003 January 6, 2004 January 16, 2004 January 26, 2004 September 22, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-883A1.txt
  • June 5, 2003 November 24, 2003 November 24, 2003 October 7, 2003 August 8, 2002 November 13, 2002 February 28, 2003 March 11, 2003 March 26, 2003 March 31, 2003 May 21, 2003 August 22, 2003 August 9, 2003 January 7, 2004 January 12, 2004 December 30, 2003 June 27, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-884A1.txt
  • January 23, 2003 July 17, 2003 September 8, 2003 December 22, 2003 April 1, 2003 June 27, 2003 June 25, 2003 July 25, 2003 September 22, 2003 November 28, 2003 December 26, 2003 May 12, 2003 April 8, 2003 April 18, 2003 September 9, 2003 October 28, 2003 February 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-892A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S62564, June 13, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-893A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-B0007162, August 14, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-894A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S79060, July 3, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-895A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 02-S80021, July 24, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldCom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S83172, March 4, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-949A1.txt
  • 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WorldCom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S84904, July 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-04-950A1.txt
  • INFORMAL COMPLAINT(S) DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S76243 June 10, 2003 December 4, 2002 03-S82379 January 27, 2003 March 10, 2003 03-S82746 February 6, 2003 June 6, 2003 03-S83364 April 1, 2003 November 19, 2003 03-S84003 June 25, 2003 August 1, 2003 03-S82168 December 19, 2002 March 5, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-100A1.txt
  • 04-S85968 12/16/03 07/07/04 AT&T 04-S86097 01/30/04 07/07/04 Verizon 04-S86191 01/21/04 07/07/04 MCI 04-S86736 04/16/04 07/26/04 Verizon 04-S86788 03/31/04 07/07/04 Working Assets Long Distance 04-S86791 02/26/04 08/20/04 Qwest 04-S86907 02/25/04 08/06/04 AT&T 04-S86914 03/05/04 07/19/04 Verizon 04-S86941 03/08/04 06/02/04 Verizon 04-S86977 03/09/04 06/02/04 Verizon 04-S87270 05/10/04 07/21/04 MCI 04-S000526S 03/15/04 07/20/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-101A1.txt
  • 03/10/04 08/03/04 04-S87224 05/24/04 08/03/04 04-S87256 05/14/04 07/21/04 04-S87280 03/22/04 07/21/04 04-S87316 14/23/04 08/03/04 04-S87349 03/30/04 09/16/04 04-S87403 05/03/04 08/03/04 04-S87412 04/30/04 08/03/04 04-S87424 05/17/04 08/03/04 04-S87434 04/29/04 08/03/04 04-S87455 03/23/04 07/19/04 04-S87482 06/02/04 08/13/04 INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87497 05/25/04 08/06/04 04-S88006 07/13/04 09/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-102A1.txt
  • 04/28/04 07/15/04 04-S87160 04/28/04 07/08/04 04-S87900 07/06/04 08/03/04 04-I0080509S 01/02/04 04/07/04 04-I0081021S 12/16/03 05/10/04 INFORMAL COMPLAINT NUMBER 04-I0082574S 04-I0090891S DATE OF COMPLAINT 12/29/03 01/28/04 DATE OF CARRIER RESPONSE 04/07/04 08/20/04 04-I0099582S 01/22/04 08/20/04 04-S000381S 01/06/04 04/09/04 04-S000401S 01/21/04 04/20/04 04-S000437S 02/04/04 05/10/04 04-S000472S 02/27/04 08/06/04 04-S000526S 03/15/04 07/26/04 04-S000528S 03/15/04 07/29/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1160A1.txt
  • the unauthorized change occurred and Verizon nor Total Call may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87428, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1161A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87693, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1163A1.txt
  • the unauthorized change occurred and neither Sprint nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87990, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1164A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88085, filed July 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1166A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88154, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Small Business America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88266, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1168A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88391, filed September 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1169A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88516, filed September 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-116A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I01020835S, June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1170A1.txt
  • after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88654, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1171A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BullsEye Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88695, filed November 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1172A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88765, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1174A1.txt
  • after the unauthorized change occurred and Verizon nor Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88856, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1177A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86867, filed April 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1178A1.txt
  • after the unauthorized change occurred and neither WDT nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0101100S, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1179A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86947, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-117A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87513 filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1180A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NetOne International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0114174S, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1181A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88670 November 8, 2004 January 10, 2005 04-S88764 November 19, 2004 February 8, 2005 04-I0116911S July 19, 2004 January 5, 2005 04-I0134363S September 21, 2004 December 22, 2004 04-I0137721S September 7, 2004 January 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1182A1.txt
  • after the unauthorized change occurred and SBC nor NorVergence may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0122408S, filed July 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1183A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86642 April 7, 2004 May 10, 2004 04-S87993 April 19, 2004 September 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1184A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0123799S, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1187A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87341, filed May 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1188A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87060, filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1189A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against VarTec IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87894, filed June 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-118A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-87251, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0109418S, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1191A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Zone ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S000713S 04-S000742S 04-S88568 DATE OF COMPLAINT 08/22/04 10/18/04 10/12/04 DATE OF CARRIER RESPONSE 11/17/04 12/21/04 12/21/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1192A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against TeleDias ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87862 04-S88126 DATE OF COMPLAINT 06/23/04 07/29/04 DATE OF CARRIER RESPONSE 10/20/04 12/10/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Farm Bureau IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87859, filed April 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1194A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88327 09/01/04 10/13/04 APS 04-S88437 09/13/04 10/13/03 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1195A1.txt
  • change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88690, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1196A1.txt
  • the unauthorized change occurred and neither AT&T nor Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88031, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1197A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Evercom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000758S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1198A1.txt
  • unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88559, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1199A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0139658S, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-119A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88458, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1201A1.txt
  • unauthorized change occurred and neither AT&T nor Broadwing may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0112642S, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1202A1.txt
  • the unauthorized change occurred and neither PowerNet nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88423, filed September 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1203A1.txt
  • after the unauthorized change occurred and Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88592, filed October 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1204A1.txt
  • days after the unauthorized change occurred IDT nor Voice may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0110654S, filed August 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1205A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against New Rochelle IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88533, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1206A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85817, filed December 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1207A1.txt
  • unauthorized change occurred and neither Verizon nor Tele Circuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87438, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discounted IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87248, filed April 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1209A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87484, filed April 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-120A1.txt
  • change occurred and neither AT&T nor CenturyTel Solutions, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87406, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1210A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88817 11/29/04 01/31/05 04-S88847 11/26/04 01/31/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1211A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88726, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1212A1.txt
  • change occurred and neither the unauthorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88466, filed September 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1213A1.txt
  • unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88481, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1214A1.txt
  • occurred and neither the unauthorized carrier nor Touch 1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0129375S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1215A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87194 05/04/04 10/07/04 MCI 04-S88264 08/11/04 10/01/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1216A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Tralee IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88723, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1217A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87855, filed July 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1218A1.txt
  • by Complainants against VLD ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88580 04-S88593 DATE OF COMPLAINT 10/12/04 10/20/04 DATE OF CARRIER RESPONSE 12/02/04 12/06/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1219A1.txt
  • after the unauthorized change occurred and McLeod nor CoreCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88395, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-121A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86663, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1221A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84441 July 8, 2003 September 12, 2003 03-S84707 August 5, 2003 October 24, 2003 03-S84765 August 11, 2003 October 10, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1222A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88136, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1223A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89120, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1225A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89083, filed February 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1226A1.txt
  • the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88667, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1227A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0142557S September 27, 2004 March 17, 2005 05-I0145724S September 9, 2004 March 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1228A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0075039S, filed November 10, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1229A1.txt
  • 9, 2004 03-S85474 November 7, 2003 December 19, 2003 03-S85790 December 15, 2003 February 6, 2004 03-I0058601S September 16, 2003 January 30, 2004 03-I0062979S October 6, 2003 January 26, 2004 03-I0063229S October 8, 2003 January 26, 2004 04-S85906 December 4, 2003 February 16, 2004 04-S87153 March 15, 2004 August 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-122A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85983 January 5, 2004 March 8, 2004 04-S88416 September 8, 2004 November 15, 2004 04-S88554 October 4, 2004 November 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1230A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88955 January 13, 2005 February 22, 2005 05-S88911 January 18, 2005 February 9, 2005 05-S88972 January 10, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1231A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF DATE OF NUMBER COMPLAINT(S) CARRIER RESPONSE(S) 05-S89129 February 18, 2005 April 1, 2005 05-S89174 February 11, 2005 April 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1232A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89023, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1233A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86540, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1234A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87736 June 21, 2004 August 12, 2004 05-S89108 November 22, 2004 April 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1235A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88753 November 1, 2004 February 2, 2005 04-S88823 November 22, 2004 February 2, 2005 05-S89024 January 18, 2005 March 9, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1236A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0145583S, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1248A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against PNG IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87756, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1249A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87639, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-124A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87133, filed April 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1250A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0125736S, filed February 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1252A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88688, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1253A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87838, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1256A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87888, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1260A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88790, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1261A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against McLeodUSA IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88768, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-126A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87178, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-127A1.txt
  • 26, 2004 04-S87039 March 9, 2004 June 11, 2004 04-S87046 March 15, 2004 July 7, 2004 04-S87061 April 6, 2004 July 1, 2004 04-S87073 April 1, 2004 July 7, 2004 04-S87075 May 5, 2004 July 7, 2004 04-S87099 May 10, 2004 July 9, 2004 04-S87173 April 1, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-128A1.txt
  • the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86635, filed March 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-131A1.txt
  • 2003 December 3, 2003 03-S85306 October 16, 2003 December 3, 2003 03-S85317 October 20, 2003 December 8, 2003 03-S85559 November 12, 2003 December 22, 2003 03-S85840 December 16, 2003 February 10, 2004 03-I0075087S November 4, 2003 February 4, 2004 See Appendix A. Informal Complaint No. 03-S84296 is a duplicate of Informal Complaint No. 03-S84295. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-132A1.txt
  • 5, 2002 03-S84324 June 23, 2003 November 19, 2003 03-S84337 June 24, 2003 July 24, 2003 03-S84386 June 23, 2003 September 11, 2003 03-S84472 July 10, 2003 October 14, 2003 03-S84891 August 15, 2003 October 14, 2003 03-S84892 August 15, 2003 October 14, 2003 03-S84962 September 8, 2003 October 21, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1368A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88844, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1369A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88574, filed October 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1370A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88436, filed September 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1371A1.txt
  • change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88387, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1373A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88591, filed October 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1374A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88491, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1375A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87848, filed June 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1376A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88982, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1377A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89123, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1378A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89106, filed February 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1379A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0147204S, filed October 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1380A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000590S, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1383A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88413, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1384A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88841, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1385A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88643, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1386A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0121869S, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-138A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86027, filed January 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1395A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88821 May 24, 2004 February 15, 2005 04-S88832 November 3, 2004 February 8, 2005 04-S88986 January 10, 2005 April 4, 2005 05-S89093 November 23, 2004 April 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1396A1.txt
  • 8, 2005 04-S88901 December 20, 2004 February 4, 2005 04-S000557S May 3, 2004 June 30, 2004 04-S000696S August 2, 2004 August 31, 2004 05-S88958 January 10, 2005 March 4, 2005 05-S89010 January 23, 2005 April 4, 2005 05-S89025 January 18, 2005 March 21, 2005 05-I0143726S October 4, 2004 April 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1397A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87176, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1398A1.txt
  • thirty days after the unauthorized change occurred and RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88020, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1399A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88425 September 13, 2004 November 14, 2004 04-S88511 September 15, 2004 November 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-139A1.txt
  • 0.361, 1.719, the complaints filed against LCR ARE RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000516S March 23, 2004 July 14, 2005 04-S86139 January 27, 2004 April 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1400A1.txt
  • 15, 2004 04-S87974 July 16, 2004 April 14, 2005 04-I0116599S September 3, 2004 October 21, 2004 05-S89015 January 18, 2005 April 18, 2005 05-S89061 January 18, 2005 March 21, 2005 05-S89094 February 7, 2005 April 19, 2005 05-S89178 February 28, 2005 April 20, 2005 05-S89236 March 20, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1401A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86953 May 10, 2004 June 8, 2004 04-S87393 May 3, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1402A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88309 August 23, 2004 September 29, 2004 04-S88455 September 20, 2004 November 22, 2004 04-I0112877S April 26, 2004 November 24, 2004 04-I0118705S July 16, 2004 October 20, 2004 04-S000724S September 16, 2004 October 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1403A1.txt
  • unauthorized change occurred and neither Southwestern Bell nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88775, received November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1407A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0137013S, filed November 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1409A1.txt
  • the unauthorized change occurred and neither AT&T nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000655S, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1410A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87439, filed May 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1411A1.txt
  • unauthorized change occurred and neither MCI nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87679, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1412A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America Online, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87905, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1413A1.txt
  • the unauthorized change occurred and neither BellSouth nor Epicus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88320, filed August 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1414A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88412, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1415A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88639, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communications Billing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88687, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1417A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88736, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1418A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88756, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1419A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88763, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1420A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88845, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1422A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88868, filed December 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1423A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88909, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1424A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88913, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1426A1.txt
  • complaints filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S000715S August 26, 2004 October 8, 2004 04-S88884 December 15, 2004 March 30, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1427A1.txt
  • 1.719, the complaints filed against Tellis, LLC ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89210 March 8, 2005 April 4, 2005 05-S89276 March 14, 2005 April 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1428A1.txt
  • the complaints filed against Qwest Communications Corp. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88983 December 27, 2004 April 18, 2005 05-S89060 January 10, 2005 March 2, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1429A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89074, January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Telecommunications, LLC. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86539, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1430A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0142053S, filed December 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1433A1.txt
  • the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141506S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1434A1.txt
  • the unauthorized change occurred and Sprint nor Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153473S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1435A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89245, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1436A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87545, filed May 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1437A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89172, filed February 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1438A1.txt
  • CARRIER RESPONSE 04-S87652 June 14, 2004 August 12, 2004 04-S88241 August 20, 2004 October 5, 2004 04-S88737 November 16, 2004 December 17, 2004 04-I0128335S August 16, 2004 December 17, 2004 04-I0140462S December 20, 2004 February 21, 2005 05-I0151495S November 23, 2004 April 1, 2005 05-S89213 March 7, 2005 April 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1439A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85044, filed September 12, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1440A1.txt
  • Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87382 May 7, 2004 August 12, 2004 05-S88971 January 12, 2005 March 4, 2005 05-S89151 March 1, 2005 April 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1441A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89002, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1442A1.txt
  • change occurred and neither Sprint Long Distance nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88873, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1443A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88964, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1444A1.txt
  • 18, 2005 05-S89155 November 23, 2004 April 1, 2005 05-S89223 March 1, 2005 April 1, 2005 05-B0147026S October 20, 2004 March 18, 2005 05-B0147327S February 10, 2005 April 1, 2005 05-I0145087S September 9, 2004 March 11, 2005 05-I0149925S November 9, 2004 April 1, 2005 05-I0150211S November 22, 2004 April 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1445A1.txt
  • 25, 2004 04-S88895 October 12, 2004 February 5, 2005 05-S89047 January 31, 2005 February 7, 2005 05-S89090 February 9, 2005 March 18, 2005 05-S89095 February 4, 2005 March 17, 2005 05-S89177 February 28, 2005 May 4, 2005 05-S89255 December 10, 2004 April 15, 2005 05-S89362 March 14, 2005 April 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1446A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against GTC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88131, filed July 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1447A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89279, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1448A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88148, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1449A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89208, filed March 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-144A1.txt
  • unauthorized change occurred and neither AT&T nor Pro Plus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87350, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1450A1.txt
  • unauthorized change occurred and neither AT&T nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89260, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1452A1.txt
  • unauthorized change occurred and neither MCI nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88966, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1453A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LCR IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89218, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1454A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Trinsic IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88963, filed January 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1455A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89079, filed December 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1456A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88889, filed December 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1457A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88625, filed October 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1458A1.txt
  • change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88980, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1459A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89105, filed February 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-145A1.txt
  • after the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000424S, filed January 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1460A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88566, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1462A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadwing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88708, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1463A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124304S, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1464A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BOptions IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89071, filed February 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1465A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89099, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1466A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89150, filed March 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1467A1.txt
  • change occurred and neither their authorized carrier nor Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88912, filed January 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1468A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89119, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1469A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141942S, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1470A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88942, filed December 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1471A1.txt
  • the unauthorized change occurred and neither AT&T nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88447, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1472A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88397 08/16/04 12/23/04 Mountain Net Long Distance 04-S88409 09/27/04 12/23/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1473A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88894, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1474A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Frontier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88507, filed July 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1475A1.txt
  • and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88746, filed November 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1481A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88611, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-149A1.txt
  • the unauthorized change occurred and neither MCI nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86138, filed January 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1506A1.txt
  • change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89204, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1507A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89100, filed February 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1508A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0148598S, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-150A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87579 June 7, 2004 August 23, 2004 04-S88235 August 12, 2004 October 8, 2004 04-S88589 October 20, 2004 December 3, 2004 04-I0105332S May 4, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1514A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Discount Plan IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0106029S, filed February 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1515A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0148335S, filed January 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1516A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87699 June 14, 2005 August 2, 2004 04-S88179 August 2, 2004 September 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1518A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Premier Premium Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88859, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1519A1.txt
  • the unauthorized change occurred and neither SBC nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88954, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-151A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88146 August 6, 2004 January 5, 2005 04-S88552 August 25, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1520A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88973, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1521A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89046, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1522A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89166, filed February 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1524A1.txt
  • 64.1100 Definitions. 64.1110 State notification of election to administer FCC rules. 64.1120 Verification of orders for telecommunications service. 64.1130 Letter of agency form and content. 64.1140 Carrier liability for slamming. 64.1150 Procedures for resolution of unauthorized changes in preferred c carrier. 64.1160 Absolution procedures where the subscriber has not paid charges. 64.1170 Reimbursement procedures where the subscriber has paid charges. 64.1190 Preferred carrier freezes. 64.1195 Registration requirement. SUBPART L -- RESTRICTIONS ON TELEMARKETING AND TELEPHONE SOLICITATION Brief Description: Part 64, subpart L implements Section 227 of the Communications Act of 1934 as amended. Section 227 codifies the Telephone Consumer Protection Act of 1991 (TCPA), which was enacted to address certain telemarketing practices thought to be an invasion of consumer privacy and
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1527A1.txt
  • 10, 2004 05-S89163 February 17, 2005 April 12, 2005 05-S89187 March 7, 2005 April 13, 2005 05-S89266 March 17, 2005 April 28, 2005 05-S89278 March 28, 2005 April 18, 2005 05-S89287 March 23, 2005 April 28, 2005 05-I0149843S March 3, 2005 April 13, 2005 05-I0154081S December 20, 2004 April 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0151701S, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1529A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160468S, filed January 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1530A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89321 March 23, 2005 May 9, 2005 05-I0152084S November 1, 2004 May 13, 2005 05-I0160761S January 31, 2005 May 17, 2005 05-I0160975S January 19, 2005 April 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1531A1.txt
  • CARRIER RESPONSE 04-S88709 November 1, 2004 December 10, 2004 04-S88887 December 15, 2004 February 25, 2005 04-S88898 December 14, 2004 January 28, 2005 05-S89013 January 10, 2005 February 25, 2005 05-S89075 February 2, 2005 March 4, 2005 05-S89082 November 29, 2004 March 4, 2005 05-S89133 February 22, 2005 March 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1532A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89157 February 24, 2005 May 17, 2005 05-S89237 March 21, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1533A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88874 October 13, 2004 February 2, 2005 05-S88960 September 28, 2004 March 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1534A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-I0121633S May 24, 2004 December 2, 2004 05-S88956 January 10, 2005 March 3, 2005 05-S89007 January 10, 2005 March 21, 2005 05-S89092 February 11, 2005 April 4, 2005 05-S89175 February 14, 2005 April 26, 2005 05-B0147921S February 15, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1535A1.txt
  • 8, 2005 04-S88858 December 6, 2004 February 8, 2005 04-S88870 October 18, 2004 February 4, 2005 05-S88965 January 11, 2005 March 28, 2005 05-S89058 January 23, 2005 March 28, 2005 05-S89127 February 22, 2005 April 11, 2005 05-I0141500S June 7, 2004 April 6, 2005 05-I0142851S September 13, 2004 March 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-153A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88645 October 18, 2004 December 13, 2004 04-S88719 October 25, 2004 December 22, 2004 04-S88721 October 12, 2004 December 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1541A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87435, filed April 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-154A1.txt
  • CARRIER RESPONSE 04-S88614 October 24, 2004 December 9, 2004 04-S88620 October 4, 2004 December 8, 2004 04-S88622 October 28, 2004 December 10, 2004 04-S88668 November 8, 2004 December 10, 2004 04-S88799 December 1, 2004 January 3, 2005 04-I0117392S April 22, 2004 October 15, 2004 04-I0136806S October 6, 2004 January 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-155A1.txt
  • days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88677, September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-156A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0135807S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-157A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88805 December 2, 2004 January 7, 2005 04-S88867 June 23, 2004 January 7, 2005 04-I0104967S April 6, 2004 January 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-158A1.txt
  • 26, 2004 04-S88524 September 20, 2004 December 16, 2004 04-S88581 October 1, 2004 November 19, 2004 04-S88596 October 19, 2004 November 8, 2004 December 2, 2004 December 21, 2004 04-S88664 04-I0120073S August 19, 2004 October 14, 2004 04-I0122705S May 28, 2004 November 15, 2004 04-S000745S October 18, 2004 January 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-159A1.txt
  • days after the unauthorized change occurred and neither Qwest nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88720, October 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-160A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86551, filed April 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1748A1.txt
  • unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0140146S, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1749A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88505, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1750A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by the Complainant against Telecircuit Network IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87636, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1751A1.txt
  • the unauthorized change occurred and neither SBC nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88706, filed November 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1754A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88985, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1755A1.txt
  • the unauthorized change occurred and neither AT&T nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89028, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1756A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89077, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1757A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89078, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1758A1.txt
  • the unauthorized changes occurred and neither AT&T nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89080, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1759A1.txt
  • after the unauthorized change occurred and neither MCI nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89130, filed February 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1760A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89149, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1762A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89171, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1764A1.txt
  • unauthorized changes occurred and neither VarTec nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89265, filed March 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1765A1.txt
  • complaints filed against Business Network Long Distance ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89242 March 3, 2005 April 29, 2005 05-S89292 April 4, 2005 April 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1773A1.txt
  • complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87541 June 7, 2004 August 12, 2004 05-S88978 January 18, 2005 March 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1786A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89446, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1787A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89423, filed February 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1788A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89386, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1789A1.txt
  • 29, 2005 05-S89368 April 18, 2005 May 20, 2005 05-S89431 April 25, 2005 June 10, 2005 05-B0143776S January 19, 2005 April 1, 2005 05-I0148903S November 1, 2004 April 15, 2005 05-I0153918S December 7, 2004 April 29, 2005 05-I0158622S December 7, 2005 May 20, 2005 05-I0164156S January 31, 2005 June 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1790A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89170 February 15, 2005 April 26, 2005 05-S89211 March 8, 2005 May 17, 2005 05-S89258 March 23, 2005 May 17, 2005 05-S89259 March 14, 2005 May 17, 2005 05-S89271 March 21, 2005 May 17, 2005 05-S89401 April 18, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1793A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89371, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1794A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88872, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1796A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Optical Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87504, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1797A1.txt
  • unauthorized change occurred and neither Sprint nor Business Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0113044S, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1798A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ALLTEL IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87886, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1799A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC Long Distance IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89464, filed May 2, 2005 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1800A1.txt
  • change occurred and neither Momentum Telecom nor ANC may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89377, filed April 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1801A1.txt
  • change occurred and neither Verizon nor GTC Telecom may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89224, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1802A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89503, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1803A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89250, filed March 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1804A1.txt
  • unauthorized change occurred and neither SBC Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89373, filed April 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1805A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88304, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1806A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88733, filed November 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1807A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88879, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1808A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-S88704 011/09/04 11/03/04 Verizon 04-S88903 12/20/04 01/17/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1809A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88752 05-I0149564S DATE OF COMPLAINT 09/23/04 11/17/04 DATE OF CARRIER RESPONSE 01/06/05 03/22/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1810A1.txt
  • by Complainants against SBCLD ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S88404 8/24/04 10/14/04 04-S88833 11/19/04 01/18/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1811A1.txt
  • change occurred and neither the authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89365, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-181A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87259 April 12, 2004 July 6, 2004 04-S87261 March 29, 2004 July 21, 2004 04-I0108975S July 30, 2004 October 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1824A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87638, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1825A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89235, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1826A1.txt
  • 20, 2005 05-S89432 April 25, 2005 June 8, 2005 05-S89511 May 9, 2005 June 6, 2005 05-B0163049S January 13, 2005 June 3, 2005 05-I0157470S December 27, 2004 May 19, 2005 05-I0162608S February 14, 2005 May 20, 2005 05-I0164507S February 14, 2005 June 6, 2005 05-I0169787S March 7, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1828A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primus IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0141490S, filed October 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1829A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tellis IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89288, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-182A1.txt
  • 8, 2004 04-S87318 May 3, 2004 July 8, 2004 04-S87378 April 26, 2004 July 1, 2004 04-S87407 March 30, 2004 July 8, 2004 04-S87451 May 3, 2004 July 6, 2004 04-I0080346S January 3, 2004 March 9, 2004 04-I0087072S March 10, 2004 April 12, 2004 04-I0127466S September 25, 2004 December 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1830A1.txt
  • change occurred and neither their authorized carrier nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89316, filed April 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1831A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89000, filed January 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1832A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Yestel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0102476S, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1833A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89319, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1835A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Global IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88936, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88652, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1839A1.txt
  • change occurred and neither their authorized carrier nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0157214S, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-183A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-S85545, filed November 13, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1840A1.txt
  • change occurred and neither their authorized carrier nor Zone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88888, filed December 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1841A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89247, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1842A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161471S, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1843A1.txt
  • occurred and neither their authorized carrier nor Broadview Networks may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162776S, filed January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1844A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against WilTel IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88855, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1846A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89268, filed March 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1847A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Comtech 21 IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89254, filed March 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1848A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against West Star IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89425, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1849A1.txt
  • change occurred and neither their authorized carrier nor XO may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88655, filed October 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-184A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87302, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1851A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89068, filed February 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1852A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lackawaxen IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165190S, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1853A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88718, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1854A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88848, filed November 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1855A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TNCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88684, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1856A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88579, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1857A1.txt
  • unauthorized change occurred and neither MCI, Inc. nor Business may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88699, filed November 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-185A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86853, received February 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-186A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88548 October 4, 2004 December 6, 2004 04-I0122234S October 20, 2004 November 11, 2004 04-I0125988S August 18, 2004 December 16, 2004 04-I0127451S September 15, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1873A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Main Street IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89122, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1874A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89063, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1875A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Integretel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89509, filed May 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1876A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89539, filed May 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1877A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89439, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1878A1.txt
  • change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89496, filed May 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1879A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89341, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-187A1.txt
  • unauthorized change occurred and PowerNet Global nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87036, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1880A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163742S, filed February 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1881A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89179, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1882A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165793S, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1883A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89045, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1884A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Savings IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89153, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1885A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160163S, filed December 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-188A1.txt
  • the complaints filed by Complainants against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S88363 04-S88485 DATE OF COMPLAINT September 2, 2004 August 12, 2004 DATE OF CARRIER RESPONSE December 14, 2004 November 15, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1891A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88812, filed October 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1893A1.txt
  • unauthorized changes occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89219, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1894A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89452, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1897A1.txt
  • after the unauthorized change occurred and Cognistate nor Primus may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88926, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1898A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against New Rochelle Telephone Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88987, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1899A1.txt
  • complaints filed against Sprint Communications Company, L.P. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88890 December 22, 2004 March 1, 2005 05-S88974 January 10, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1900A1.txt
  • the unauthorized change occurred and neither SBC nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89011, filed January 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1901A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Discount Plan IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87711, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1902A1.txt
  • after the unauthorized change occurred and neither SBC nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89244, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-1903A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against International Plus IS GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88344, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-195A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S85872 January 22, 2004 April 12, 2004 04-S86431 March 9, 2004 April 23, 2004 04-S000643S June 21, 2004 August 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-196A1.txt
  • unauthorized change occurred and neither WDT nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87250, filed May 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-197A1.txt
  • unauthorized change occurred and neither Ntelos nor Business Options may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86285, filed February 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-198A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87712, filed June 17, 2004. IC 04-S87735 is a duplicate of IC 04-S87712. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-199A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nationwide Connections, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87701, filed May 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-200A1.txt
  • after the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86412, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-201A1.txt
  • 3, 2004 04-S88174 August 9, 2004 September 17, 2004 04-S88256 August 13, 2004 October 8, 2004 04-S88331 August 30, 2004 October 22, 2004 04-S88334 September 1, 2004 October 8, 2004 04-S88467 September 16, 2004 October 29, 2004 04-S88515 September 14, 2004 November 12, 2004 04-I0128845S September 20, 2004 November 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-202A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86211 February 11, 2004 April 5, 2004 04-S86636 February 11, 2004 June 9, 2004 04-I0080353S December 13, 2003 March 2, 2004 04-I0106372S June 2, 2004 October 11, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Quantumlink Communications IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86311, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-204A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86913, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-205A1.txt
  • change occurred and neither Primus nor SBC Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86002, filed January 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-206A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86998, filed April 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-207A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86558, filed March 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2089A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89510 May 9, 2005 June 15, 2005 05-I0163223S January 31, 2005 June 13, 2005 05-I0164028S December 14, 2004 June 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-208A1.txt
  • the unauthorized change occurred and neither PowerNet nor Globcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86370, filed March 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2090A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89104 February 8, 2005 April 1, 2005 05-S89197 March 7, 2005 May 6, 2005 05-S89270 March 14, 2005 May 3, 2005 05-I0173580S May 10, 2005 June 24, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2091A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89366 April 15, 2005 May 20, 2005 05-I0158777S January 24, 2005 May 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2092A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87944, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2093A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89512 April 4, 2005 May 20, 2005 05-I0176787S May 31, 2005 July 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2094A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0175808S, filed April 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2095A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89552, filed May 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2096A1.txt
  • the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169665S, filed May 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2097A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0137998S, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2098A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89182, filed February 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2099A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87892 July 1, 2004 September 3, 2004 05-S89408 April 20, 2005 June 27, 2005 05-S89474 April 28, 2005 June 27, 2005 05-I0147558S September 15, 2005 April 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-209A1.txt
  • unauthorized change occurred and neither PowerNet nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86101, received December 24, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2100A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89542 May 23, 2005 July 6, 2005 05-S89546 May 23, 2005 July 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2101A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0159170S, filed March 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2102A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88646 October 20, 2004 December 20, 2004 05-S89209 February 28, 2005 May 16, 2005 05-S89212 March 4, 2005 May 17, 2005 05-S89273 March 7, 2005 May 20, 2005 05-S89434 April 25, 2005 July 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2103A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89200, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2104A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88005, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2105A1.txt
  • the complaints filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89293 December 29, 2004 May 2, 2005 05-S89369 April 5, 2005 May 16, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2106A1.txt
  • the unauthorized change occurred and neither Verizon nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89346, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2107A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89421, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2108A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89267, filed March 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2109A1.txt
  • the unauthorized change occurred and neither BellSouth nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89154, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-210A1.txt
  • the unauthorized change occurred and neither Verizon nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87235, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2110A1.txt
  • the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88820, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2111A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company, L.P. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000734S, filed October 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2112A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89317, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2113A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89076, filed February 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2114A1.txt
  • the complaints filed against Coordinated Billing Services ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89367 April 15, 2005 May 24, 2005 05-S89478 May 3 2005 June 9, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2115A1.txt
  • the unauthorized change occurred and neither SBC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153408S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2116A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Choice IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89322, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2117A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89556, filed May 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2118A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Opticom IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89165, filed February 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2119A1.txt
  • change occurred and neither their authorized carrier nor BSLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89142, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2120A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88902, filed December 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2121A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ETS IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89057, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2122A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89343, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2123A1.txt
  • change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89044, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2124A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88343, filed August 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2125A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89216, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2126A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89570, filed May 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2127A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89375, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2128A1.txt
  • change occurred and neither their authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89019, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2129A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89014, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-212A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Global IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86910, filed February 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2130A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89407, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2131A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89017, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2132A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88899, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2133A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against QiTel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89387, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2134A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0166207S, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2135A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172163S, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2136A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89477, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2137A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88822, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2138A1.txt
  • change occurred and neither their authorized carrier nor Orbit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163814S, filed April 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2139A1.txt
  • the unauthorized change occurred and neither Verizon nor SBC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88567, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-213A1.txt
  • the unauthorized change occurred and neither Verizon nor LCR may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86393 filed, March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2140A1.txt
  • by Complainants against Excel ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S88851 04-I0111595S DATE OF COMPLAINT 11/29/04 05/01/04 DATE OF CARRIER RESPONSE 12/30/04 10/11/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2141A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88716, filed November 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2142A1.txt
  • unauthorized change occurred and neither Qwest Communications nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88528, filed September 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2143A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against VarTec Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87894, filed June 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2144A1.txt
  • unauthorized change occurred and neither Lifeline Communications nor Z-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87274, filed May 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2145A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0090759S, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2146A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89504, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2147A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89547, filed May 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2148A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89303, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2149A1.txt
  • the unauthorized change occurred and neither AT&T nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89441, received April 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2150A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89353, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2151A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89422, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2152A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0150563S, filed March 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2153A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TRINSIC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163085S, filed February 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2154A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89376, filed April 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2155A1.txt
  • the unauthorized change occurred and neither SBC nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89465, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2156A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89251 March 17, 2005 April 15, 2005 05-S89274 March 14, 2005 May 9, 2005 05-S89280 March 28, 2005 May 9, 2005 05-S89320 January 4, 2005 May 10, 2005 05-I0149164S November 29, 2004 May 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2157A1.txt
  • change occurred and neither SBC Long Distance nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89335, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2158A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89206, filed February 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2159A1.txt
  • the unauthorized change occurred and neither TNC1 nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88999, filed January 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-215A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against WorldxChange IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87272, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2160A1.txt
  • the unauthorized change occurred and neither Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89402, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2161A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89062, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2162A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89384 April 18, 2005 June 20, 2005 05-S89388 May 16, 2005 June 20, 2005 05-S89553 May 23, 2005 June 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2163A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0113861S, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2164A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89162, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2165A1.txt
  • collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88900 filed December 30, 2004. Informal Complaint No. 05-I0158654S is a duplicate of Informal Complaint No. 04-S88900. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2166A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT NOTICE RESPONSE NUMBER 04-I0121147S October 8, 2004 November 10, 2004 05-S89136 March 4, 2005 April 20, 2005 05-S89302 April 15, 2005 May 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87912, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2168A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88914 December 22, 2004 April 1, 2005 05-S89065 January 27, 2005 March 15, 2005 05-S89102 February 8, 2005 April 18, 2005 05-S89176 March 1, 2005 April 12, 2005 05-S89264 February 22, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2169A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88760 October 12, 2004 January 12, 2005 04-S88876 December 9, 2004 February 8, 2005 05-I0158885S January 13, 2005 June 2, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2171A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89257, filed March 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2172A1.txt
  • days after the unauthorized change occurred and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89128, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2180A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89289, filed March 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2181A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Custom Teleconnect, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89454, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2182A1.txt
  • change occurred and neither the authorized carrier nor Cognigen may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000719S, received September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-218A1.txt
  • Complainants against Global ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87144 04-S87185 04-S87443 04-S87749 04-S87836 04-I0118349S DATE OF COMPLAINT 05/10/04 03/30/04 05/26/04 06/16/04 06/22/04 07/01/04 DATE OF CARRIER RESPONSE 06/22/04 07/14/04 07/19/04 07/28/04 08/23/04 11/01/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-219A1.txt
  • 0.361, 1.719, the complaints filed by Complainants against Bullseye ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86752 03/15/04 05/21/04 04-S87436 03/23/04 06/29/04 04-S88181 08/03/04 08/25/04 04-S88638 09/02/04 11/29/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-220A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed against CBS ARE GRANTED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-I0083132S 01/14/04 06/23/04 MCI 04-S000378S 01/05/04 02/27/04 MCI See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-221A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S86467 03/18/04 04/30/04 Verizon 04-S87243 03/15/04 07/07/04 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-222A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87469 04-S87830 04-S88065 DATE OF COMPLAINT 05/26/04 06/28//04 07/27/04 DATE OF CARRIER RESPONSE 08/02/04 08/20/04 10/13/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-223A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0081657S 01/09/04 03/15/04 Verizon 04-S000477S 03/15/04 04/08/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-224A1.txt
  • 9, 2004 04-S87570 June 17, 2004 August 2, 2004 04-S88150 August 2, 2004 September 30, 2004 04-I0085752S December 24, 2003 April 21, 2004 04-I0108697S April 12, 2004 September 15, 2004 04-I0109222S July 30, 2004 October 13, 2004 04-I0111686S April 5, 2004 September 29, 2004 04-I0116995S September 7, 2004 November 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-225A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 04-S86169 February 5, 2004 November 3, 2004 Verizon Long Distance 04-S86410 February 5, 2004 October 28, 2004 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-226A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86597, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-227A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86857, filed April 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-228A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Utilization Services IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86855, filed April 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-229A1.txt
  • the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86638 04-S87118 DATE OF COMPLAINT April 6, 2004 April 27, 2004 DATE OF CARRIER RESPONSE May 25, 2004 June 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-230A1.txt
  • APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86164 January 30, 2004 February 25, 2004 04-S86771 March 9, 2004 June 8, 2004 04-S87038 March 30, 2004 June 14, 2004 04-I0082154S January 13, 2004 March 31,2004 See Appendix A. Informal Complaint No. 04-S86113 is a duplicate of Informal Complaint No. 04-S86164. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2310A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89601, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2311A1.txt
  • change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89593, filed June 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2312A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170826S, filed December 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2313A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89309, filed April 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-231A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelUno International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86617, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2321A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89404, filed April 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2322A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0158235S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2323A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89476, filed May 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2324A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89606, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2325A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89277, filed March 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2326A1.txt
  • unauthorized change occurred and neither SBC nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163683S, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2328A1.txt
  • the unauthorized change occurred and neither SBC nor Telecircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89505, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-232A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88043, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2330A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162311S, filed January 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-233A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87767, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2341A1.txt
  • change occurred and neither the unauthorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88264, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2342A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview Corporation/America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88369, filed September 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2343A1.txt
  • 17, 2004 04-S88175 August 9, 2004 September 20, 2004 05-S89403 April 19, 2005 June 9, 2005 05-S89433 April 25, 2005 June 22, 2005 05-S89480 May 3, 2005 June 22, 2005 05-I0161144S January 3, 2005 May 31, 2005 05-I0161193S January 10, 2005 June 6, 2005 05-I0169757S April 26, 2005 June 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-234A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87494 June 10, 2004 July 7, 2004 04-S87531 May 24, 2004 July 26, 2004 04-S87572 June 2, 2004 July 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-235A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE NAME OF AUTHORIZED CARRIER 04-S87542 April 6, 2004 July 19, 2004 Verizon 04-S88816 November 22, 2004 January 5, 2005 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2369A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89568, filed May 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-236A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87440 June 3, 2004 August 3, 2004 04-S87505 May 3, 2004 July 21, 2004 04-S87963 July 14, 2004 August 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2370A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89551 June 28, 2005 July 25, 2005 05-S89579 June 6, 2005 July 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2371A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89358 April 5, 2005 June 1, 2005 05-S89389 April 12, 2005 June 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2372A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0164035S, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2373A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89670 July 5, 2005 July 21, 2005 05-I0161867S January 4, 2005 June 15, 2005 05-I0176377S May 24, 2005 July 27, 2005 05-I0177679S January 7, 2005 July 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-238A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86462, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-240A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against VZLD ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87278 04-S88401 DATE OF COMPLAINT 05/17/04 04/20/04 DATE OF CARRIER RESPONSE 07/16/04 07/16/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-247A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Sprint Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0093932S, filed February 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-248A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86295, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-249A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86143, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-250A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86298, filed December 8, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-251A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86206, filed January 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-252A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85986, filed January 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-253A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneStar Long Distance, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86124, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2547A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CBS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89339, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2548A1.txt
  • unauthorized change occurred and neither Covista nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89269, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2549A1.txt
  • the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89239, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-254A1.txt
  • the unauthorized change occurred and neither MCI nor Asian American may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86133, filed January 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2551A1.txt
  • change occurred and neither their authorized carrier nor UCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89138, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2552A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89383, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2553A1.txt
  • the unauthorized change occurred and neither Sprint nor Ameritech may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89595, filed June 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2554A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89327, filed March 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2555A1.txt
  • the unauthorized change occurred and neither MCI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89207, filed March 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2556A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89031, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2557A1.txt
  • unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89409, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2558A1.txt
  • occurred and neither their authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89555, filed May 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2559A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89350 April 14, 2005 May 20, 2005 05-S89406 April 26, 2005 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-255A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86287, filed January 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2560A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89557, filed May 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2562A1.txt
  • the unauthorized change occurred and neither Primo nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89693, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2563A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ZWW-ISP IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89588, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2564A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0187900 August 9, 2005 September 12, 2005 05-I0161581S May 10, 2005 May 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2565A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89584, filed June 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2566A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0158898S January 24, 2005 May 20, 2005 05-I0169353S March 1, 2005 August 16, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2567A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89479, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2568A1.txt
  • change occurred and neither their authorized carrier nor Cypress may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89144, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2569A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89379 April 19, 2005 June 8, 2005 05-S89630 June 27, 2005 August 10, 2005 05-S0186888 August 8, 2005 August 24, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2570A1.txt
  • change occurred and neither their authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89629, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2572A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0048333S July 2, 2003 November 11, 2003 04-S86610 April 1, 2004 June 30, 2004 04-I0107399S April 19, 2004 September 28, 2004 04-I0129292S September 22, 2004 December 17, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2573A1.txt
  • change occurred and neither their authorized carrier nor PCS1 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0176919S, filed June 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2574A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87002 March 8, 2004 July 16, 2004 04-S88705 November 9, 2004 December 10, 2004 04-I0133073S August 20, 2004 December 3, 2004 05-I0161018S December 15, 2004 June 7, 2005 05-I0163325S February 4, 2005 June 14, 2005 05-I0166956S March 3, 2005 June 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2575A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89645, filed June 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2576A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89561, filed June 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2577A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89525, filed May 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2578A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89515, filed May 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2580A1.txt
  • change occurred and neither their authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89493, filed May 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2581A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88988, filed December 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2582A1.txt
  • change occurred and neither their authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89427, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2583A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89456, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2584A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89524, filed April 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2586A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89680 June 21, 2005 August 31, 2005 05-S89682 July 7, 2005 September 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2587A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89507, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2588A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89622 June 21, 2005 August 31, 2005 05-S89625 June 22, 2005 August 31, 2005 05-S89648 June 28, 2005 August 31, 2005 05-S89672 July 11, 2005 August 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2589A1.txt
  • after the unauthorized change occurred and neither Verizon nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89577, received June 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2590A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88803 November 22, 2004 February 2, 2005 05-S89468 May 2, 2005 June 27, 2005 05-S89502 May 12, 2005 July 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2591A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89706, filed July 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2592A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89597 June 21, 2005 August 15, 2005 05-S89628 June 24, 2005 August 17, 2005 05-S89655 June 28, 2005 August 17, 2005 05-I0179101S June 20, 2005 August 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2593A1.txt
  • change occurred and neither their authorized carrier nor SBCLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89651, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2595A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88339, filed September 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2596A1.txt
  • change occurred and neither their authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89412, filed April 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2597A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 05-S89563 05-S89592 DATE OF COMPLAINT May 23, 2005 June 8, 2005 DATE OF CARRIER RESPONSE July 13, 2005 July 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2598A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0147178S, filed October 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2599A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89567 May 24, 2005 July 19, 2005 05-I0151595S November 1, 2004 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2600A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-I0166804S March 28, 2005 August 1, 2005 05-S89310 April 4, 2005 August 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2603A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88362, filed September 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2604A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169967S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2605A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89495, filed April 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2606A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BBG Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89631, filed June 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2607A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89194, filed April 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2608A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160706S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2609A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89664, filed July 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2610A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Navicomm LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89472, filed May 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2611A1.txt
  • unauthorized change occurred and neither Verizon nor Opex may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89364, filed April 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2612A1.txt
  • the unauthorized change occurred and neither AT&T nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89300, received April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2613A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S89550 05/19/05 07/13/05 MCI, Inc. 04-S89565 05/23/05 07/08/05 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2614A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0188182 08/10/05 09/08/05 AT&T. 05-S0188992 08/16/05 09/08/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2615A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S89458 05/28/05 07/29/05 Verizon 05-S89498 05/10/05 08/15/05 Verizon 05-S89499 05/10/05 08/14/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2616A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against LDC ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89514 05/18/05 08/25/05 05-S89559 05/31/05 07/18/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2617A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-I0171409S 04/05/05 07/11/05 Verizon 05-S0179326 06/20/045 07/20/05 MCI 05-S89678 07/15/05 09/16/05 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2618A1.txt
  • after the unauthorized change occurred and neither Verizon nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89548, filed May 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2619A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0182562S, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2620A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Telecom*USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0122870S, filed September 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2621A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153487S, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2622A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89291, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Telecom*USA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89429, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2624A1.txt
  • change occurred and neither their authorized carrier nor HelloCom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89378, filed March 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2625A1.txt
  • the unauthorized change occurred and neither Qwest nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89604, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2626A1.txt
  • occurred and neither AT&T Corporation nor Adelphia Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89611 filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2627A1.txt
  • 20, 2005 05-S89203 March 14, 2005 April 20, 2005 05-S89328 March 24, 2005 May 31, 2005 05-S89513 April 22, 2005 July 26, 2005 05-S89574 June 3, 2005 June 27, 2005 05-S89632 June 23, 2005 July 26, 2005 05-S89652 July 5, 2005 July 26, 2005 05-I0165094 March 7, 2005 June 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2628A1.txt
  • after the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88526 filed September 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2629A1.txt
  • DATE OF DATE OF CARRIER COMPLAINT NOTICE RESPONSE NUMBER 04-S88361 September 7, 2004 September 29, 2004 04-S88694 September 7, 2004 February 8, 2005 05-S89164 February 14, 2005 April 12, 2005 05-S89201 February 22, 2005 April 20, 2005 05-S89215 April 4, 2005 May 25, 2005 05-S89416 April 26, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2630A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 04-S88380 September 7, 2004 December 21, 2004 04-S88595 September 21, 2004 December 15, 2004 04-S88744 November 22, 2004 January 28, 2005 05-S89312 March 8, 2005 May 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2631A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89637, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2632A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89676, filed July 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2764A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TDS Metrocom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0157957S, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2765A1.txt
  • the unauthorized change occurred and neither Verizon nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89134, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2766A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89304 March 25, 2005 September 20, 2005 05-S89679 July 11, 2005 September 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2767A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89372 April 13, 2005 June 6, 2005 05-S89591 June 8, 2005 July 5, 2005 05-S89654 June 28, 2005 August 30, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2768A1.txt
  • 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0188719 August 11, 2005 September 8, 2005 05-I0163534S February 9, 2005 June 8, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2769A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186975, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2770A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89453 April 26, 2005 July 26, 2005 05-I0174054S April 19, 2005 July 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2771A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S89516 May 10, 2005 September 12, 2005 05-I0164407S February 18, 2005 September 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2772A1.txt
  • OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 04-S88672 November 8, 2004 December 16, 2004 04-S88751 November 10. 2004 January 19, 2005 04-S88846 December 7, 2004 January 13, 2005 05-S88968 January 21, 2005 March 8, 2005 05-S89107 February 14, 2005 April 18, 2005 05- I0148929S January 21, 2005 July 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2773A1.txt
  • 0 Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 05-S89252 05-I0150030S DATE OF COMPLAINT February 3, 2005 November 9, 2004 DATE OF CARRIER RESPONSE May 9, 2005 May 9, 2005 See Appendix A. Informal Complaint No. 05-S89314 is a duplicate of Informal Complaint No. 05-S89252. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2775A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S89240 March 3, 2005 May 10, 2005 05-S89418 April 27, 2005 June 9, 2005 05-S89422 April 21, 2005 July 26, 2005 05-S89576 June 6, 2005 July 26, 2005 05-I0149628S December 3, 2004 June 2, 2005 05-I0161000S January 12, 2005 May 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2776A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89417, filed April 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2780A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197686, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2781A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153719S, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2782A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162791S, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2783A1.txt
  • the unauthorized change occurred and neither SBC nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89426, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2786A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ANC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88853, filed November 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2787A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188707, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2788A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197817, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2789A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cavalier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187888, filed, August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2791A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Reduced IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89639, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2793A1.txt
  • unauthorized change occurred and neither AT&T Communications nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89027, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2794A1.txt
  • the unauthorized change occurred and neither Verizon nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185893, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2795A1.txt
  • the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89681, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2797A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 05-I0172121S April 11, 2005 August 15, 2005 SBC Communications 05-S89501 May 9, 2005 August 15, 2005 Nosva See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2798A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185889, filed July 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2799A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001165S, filed August 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2800A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ETS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consu mer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89599, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2801A1.txt
  • change occurred and neither their authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89653, filed June 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2802A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0174382S, filed April 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2803A1.txt
  • change occurred and neither their authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0178976S, filed June 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2804A1.txt
  • occurred and neither their authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89578, filed June 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2805A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89313, filed April 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2806A1.txt
  • change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89638, filed June 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2807A1.txt
  • change occurred and neither their authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188724, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0187230S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2809A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0191299, filed August 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2810A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185446, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0177728S, filed May 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2812A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 05-S89285 March 29, 2005 August 15, 2005 MCI, Inc. 05-S89657 July 6, 2005 August 15, 2005 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2813A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89634, filed June 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2814A1.txt
  • change occurred and neither their authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89671, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2823A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88606, filed October 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2841A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190405, filed August 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2842A1.txt
  • change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89411, filed February 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2844A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against SBC Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161651S, filed December 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-2845A1.txt
  • the unauthorized change occurred and neither Verizon nor TRINSIC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89500, filed May 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3040A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89566 May 20, 2005 July 25, 2005 05-S89626 June 23, 2005 August 30, 2005 05-S89646 June 30, 2005 July 26, 2005 05-S89658 June 30, 2005 August 30, 2005 05-I0163610S February 27, 2005 July 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3042A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89549 May 23, 2005 July 25, 2005 05-S89635 June 21, 2005 July 26, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3043A1.txt
  • after the unauthorized change occurred and Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S89627, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3044A1.txt
  • the complaints filed against Sage Telecom, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0184637 July 25, 2005 August 11, 2005 05-S89683 July 14, 2005 July 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3045A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-F0413165S, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3046A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001153S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3047A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188708, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3048A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89481, filed May 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3049A1.txt
  • the unauthorized change occurred and neither Verizon nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0181872S, filed July 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3050A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89156, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3051A1.txt
  • the unauthorized change occurred and neither SBC nor STS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170613S, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3053A1.txt
  • unauthorized change occurred and neither SBC nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0153781S, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3055A1.txt
  • the unauthorized change occurred and neither Verizon nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89354, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3057A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc.. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89564, filed June 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3058A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0161989S, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3067A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VarTec IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195555, filed September 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3068A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NET IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190964, filed August 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3069A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172894S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3070A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190419, filed, August 22, 2005 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3071A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consu mer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89545, filed May 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3074A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0185103S, filed June 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3075A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89714, filed September 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3076A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196151, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3077A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Talk IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89374, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3078A1.txt
  • change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0172776S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3079A1.txt
  • change occurred and neither their authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89070, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3080A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0180127S, filed June 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3081A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89715, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3082A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196654, filed September 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3083A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0192539, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3084A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194082, filed September 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3085A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195587, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3086A1.txt
  • change occurred and neither their authorized carrier nor AireSpring may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0175745S, filed May 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3087A1.txt
  • change occurred and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193863, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3096A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89243 February 7, 2005 April 22, 2005 05-S89695 January 3, 2005 August 24, 2005 05-I0191814S September 2, 2005 October 13, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3097A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89135, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3098A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88869, filed October 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3099A1.txt
  • CARRIER RESPONSE 05-S89338 April 5, 2005 September 23, 2005 05-S89649 June 28, 2005 September 1, 2005 05-S0186884 August 1, 2005 September 23, 2005 05-S0186972 August 1, 2005 September 26, 2005 05-S0188186 August 11, 2005 October 6, 2005 05-S0188265 August 11, 2005 October 6, 2005 05-S0190417 August 24, 2005 October 6, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3100A1.txt
  • the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193475, filed September 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3109A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89012, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3112A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88685, filed December 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3113A1.txt
  • after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89471, filed August 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3116A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista Communications IS GRANTED. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88808, filed November 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3257A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204718, filed November 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3258A1.txt
  • the unauthorized change occurred and neither SBC nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89605, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3259A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0165615S, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3260A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193470, filed September 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3261A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89669, filed July 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3262A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89238, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3263A1.txt
  • change occurred and neither their authorized carrier nor ALL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198464, filed September 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3265A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160180S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3266A1.txt
  • change occurred and neither their authorized carrier nor GTT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198914, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3267A1.txt
  • occurred and neither their authorized carrier nor Global Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203229, filed October 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3294A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190951, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3295A1.txt
  • the unauthorized change occurred and neither MCI nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198447, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3296A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed against Century Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89420 04/07/05 06/02/05 05-S88944 12/09/04 02/10/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3297A1.txt
  • change occurred and neither the unauthorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0202731, filed October 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3299A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-I0171169S February 28, 2005 September 12, 2005 05-S0186973 August 2, 2005 September 30, 2005 05-S0194327 September 15, 2005 October 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3300A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0194330, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3301A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-I0198087S, filed September 12, 2005. AT&T, Inc. was known as SBC Communications at the time of the complaint, the Notice of Informal Complaint and the response to the complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3302A1.txt
  • against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198917, filed October 3, 2005. AT&T, Inc. was known as SBC Communications at the time of the complaint, the Notice of Informal Complaint and the response to the complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3303A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0189062S, filed August 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3304A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89261 March 18, 2005 May 17, 2005 05-S89608 June 20, 2005 August 17, 2005 05-I0164829S February 15, 2005 July 7, 2005 05-I0178927S June 16, 2005 August 17, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3305A1.txt
  • the unauthorized change occurred and neither SBC nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196661, filed September 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3306A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89469 May 3, 2005 June 10, 2005 05-S89543 May 18, 2005 June 10, 2005 05-S89590 June 13, 2005 July 13, 2005 05-S89647 June 29, 2005 August 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3307A1.txt
  • the unauthorized change occurred and neither Cox nor ALLTEL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195550, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3309A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89470, filed May 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3310A1.txt
  • the unauthorized change occurred and neither MCI nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198920, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3311A1.txt
  • after the unauthorized change occurred and neither AT&T nor Pioneer may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0190411, filed August 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3321A1.txt
  • change occurred and neither their authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S019445, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3322A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199413, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3323A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89497, filed May 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-3324A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S89214 December 20, 2004 May 9, 2005 05-S89467 April 27, 2005 June 1, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-360A1.txt
  • change occurred and neither its authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87577, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-361A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88087, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-364A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against DTS IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87763, filed June 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-365A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Lucky Dog IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87279, filed April 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-366A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Citizens Communications IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87775, filed June 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-367A1.txt
  • change occurred and neither their authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87528, filed May 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-368A1.txt
  • change occurred and neither their authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87762, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-377A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sage Telecom, Inc. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88506, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-378A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86279, filed February 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-379A1.txt
  • after the unauthorized change occurred and neither SBC nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86540, filed February 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-380A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Least Cost Routing, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86392, filed February 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-381A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87273, filed May 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-396A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88301 August 18, 2004 October 26, 2004 04-S88722 October 28, 2004 January 5, 2005 04-I0097551S March 29, 2004 September 1, 2004 04-I0107366S April 23, 2004 October 5, 2004 04-I0113987S June 23, 2004 November 29, 2004 04-I0128609S July 6, 2004 December 3, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-397A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88240 August 17, 2004 October 1, 2004 04-S88612 October 18, 2004 January 6, 2005 04-S88642 October 4, 2004 December 8, 2004 04-S88877 December 10, 2004 January 19, 2005 04-S000678S July 12, 2004 August 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-398A1.txt
  • 25, 2004 04-S87809 June 23, 2004 July 30, 2004 04-S88191 August 2, 2004 October 13, 2004 04-S88267 August 16, 2004 September 24, 2004 04-S88459 September 17, 2004 November 5, 2004 04-S88469 September 21, 2004 November 12, 2004 04-I0114107S June 9, 2004 October 8, 2004 04-S000645S June 24, 2004 July 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-401A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87358 04-S88306 04-S88415 04-S88508 04-S88728 DATE OF COMPLAINT 05/24/04 08/19/04 09/09/04 09/08/04 10/27/04 DATE OF CARRIER RESPONSE 07/21/04 10/18/04 10/28/04 10/28/04 12/17/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-402A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaints filed by Complainants against LDS ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87614 04-S88462 DATE OF COMPLAINT 07/14/04 09/15/04 DATE OF CARRIER RESPONSE 07/23/04 11/04/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-403A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86128, filed January 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-404A1.txt
  • by Complainants against CTS ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88457 09/16/04 11/09/04 04-S88543 10/01/04 11/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-405A1.txt
  • the unauthorized change occurred and neither Sprint nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86782 filed March 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-406A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 04-I0112073S 04/26/04 AT&T 04-S88535 09/28/04 Verizon 04-S88545 10/04/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-407A1.txt
  • after the unauthorized change occurred and neither Sprint nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87313, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-408A1.txt
  • the unauthorized change occurred and neither Verizon nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86601, filed February 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-410A1.txt
  • after the unauthorized change occurred and neither MCI nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87375, filed March 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-550A1.txt
  • 13, 2003 03-S83373 November 22, 2002 May 23, 2003 03-S83441 April 22, 2002 May 16, 2003 03-S83538 April 7, 2003 July 11, 2003 03-S83574 March 25, 2003 June 27, 2003 03-S83578 April 7, 2003 July 3, 2003 03-S83661 April 15, 2003 June 27, 2003 03-S83663 April 21, 2003 July 3, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-552A1.txt
  • 1.719, the complaints filed against Americatel Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87483 April 19, 2004 July 26, 2004 04-S88299 April 28, 2004 October 7, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-554A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS NUMBER DATE OF COMPLAINTS DATE OF CARRIER RESPONSE 04-S87852 June 29, 2004 August 24, 2004 04-S88164 July 12, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-555A1.txt
  • 7, 2003 03-S82201 December 26, 2002 February 28, 2003 03-S82208 December 27, 2002 March 14, 2003 03-S82372 October 21, 2002 March 21, 2003 03-S82441 January 7, 2003 March 28, 2003 03-S82583 February 4, 2003 April 18, 2003 03-S82751 February 17, 2003 May 9, 2003 03-S82983 March 3, 2003 June 20, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-557A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88163 July 19, 2004 November 23, 2004 04-S88480 February 22, 2004 November 16, 2004 04-S88809 November 29, 2004 February 2, 2005 04-S88875 December 9, 2004 February 2, 2005 04-I0124246S August 16, 2004 January 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-558A1.txt
  • 1, 2004 04-S86708 February 17, 2004 June 10, 2004 04-S86909 February 23, 2004 June 15, 2004 04-S88135 August 9, 2004 November 29, 2004 04-S88258 August 11, 2004 November 29, 2004 04-S88377 August 31, 2004 November 23, 2004 04-S88615 October 25, 2004 December 20, 2004 04-S88830 November 22, 2004 February 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-559A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88975, filed January 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-560A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88791 November 29, 2004 January 19, 2005 04-S88839 October 4, 2004 January 14, 2005 04-S88849 November 9, 2004 January 14, 2005 04-S88861 November 29, 2004 January 14, 2005 04-I0125357S August 16, 2004 November 15, 2004 05-S88906 December 9, 2004 February 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-562A1.txt
  • CARRIER RESPONSE 03-S85457 October 24, 2003 January 9, 2004 03-S85467 November 4, 2003 December 23, 2003 03-S85760 November 20, 2003 January 23, 2004 03-S85823 December 8, 2003 February 13, 2004 03-I0063853S September 26, 2003 February 4, 2004 03-I0075260S November 6, 2003 April 14, 2004 04-S87049 March 2, 2004 June 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-564A1.txt
  • 24, 2002 02-S71926 March 21, 2002 June 12, 2002 02-S71955 April 5, 2002 August 1, 2002 02-S73244 April 19, 2002 August 2, 2002 02-S73520 April 18, 2002 August 23, 2002 02-S74520 May 9, 2002 August 12, 2002 02-S76262 May 28, 2002 August 19, 2002 02-S76297 March 18, 2002 August 9, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-567A1.txt
  • 11, 2003 02-S81224 September 30, 2002 February 7, 2003 02-S81336 November 1, 2002 December 23, 2002 02-S81468 November 5, 2002 March 11, 2003 02-S81480 October 15, 2002 February 4, 2003 02-S81908 December 4, 2002 February 4, 2003 03-S84319 June 22, 2002 October 3, 2003 03-S84897 September 7, 2003 December 18, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-569A1.txt
  • 30, 2004 03-S85761 November 24, 2003 January 23, 2004 03-S85767 November 24, 2003 January 26, 2004 03-S85774 November 25, 2003 January 23, 2004 03-S85826 December 19, 2003 March 12, 2004 03-S85828 December 15, 2003 February 6, 2004 03-S85838 December 11, 2003 February 13, 2004 03-S85842 December 17, 2003 March 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-570A1.txt
  • 1, 2003 03-S84245 June 20, 2003 August 22, 2003 03-S84322 June 16, 2003 September 19, 2003 03-S84364 July 1, 2003 November 14, 2003 03-S84424 September 8, 2003 January 21, 2004 03-S84433 July 3, 2003 September 5, 2003 03-S85358 October 27, 2003 December 12, 2003 03-S85497 November 5, 2003 March 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-571A1.txt
  • 23, 2004 03-I0065370S October 8, 2003 January 6, 2004 03-I0065386S October 8, 2003 January 23, 2004 03-I0068874S October 27, 2003 January 23, 2004 03-I0071804S October 23, 2003 February 27, 2004 03-I0074918S November 18, 2003 March 5, 2004 04-S87158 May 13, 2004 July 13, 2004 04-I0090734S February 10, 2004 May 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-572A1.txt
  • 7, 2003 03-S85123 August 1, 2003 December 19, 2003 03-S85137 October 3, 2003 January 9, 2004 03-S85212 October 6, 2003 December 5, 2003 03-S85238 September 30, 2003 December 5, 2003 03-S85251 October 8, 2003 December 19, 2003 03-B0078594S November 14, 2003 March 2, 2004 04-S87119 April 16, 2004 June 23, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-582A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84437 07/14/03 12/05/03 03-S84459 06/17/03 10/01/03 03-S84581 07/03/03 12/05/03 03-S84749 08/06/03 12/05/03 03-S84959 09/10/03 08/12/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-583A1.txt
  • COMPLAINT NUMBER 03-S82968 03-S83066 03-S83532 03-S83619 03-S83901 03-S84048 03-S84125 03-S84128 03-S85754 03-I0028835 03-I0044728S 03-I0054545S 04-S86088 04-S87547 DATE OF COMPLAINT 03/07/03 03/12/03 04/22/03 04/29/03 05/20/03 06/03/03 04/30/03 06/03/03 12/03/03 02/20/03 06/02/03 08/15/03 01/19/04 06/03/04 DATE OF CARRIER RESPONSE 07/22/03 08/06/03 08/01/03 08/01/03 08/06/03 10/23/03 11/24/03 12/05/03 03/10/03 08/11/04 10/27/03 01/29/04 04/16/04 10/05/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-584A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S87743 04-S88357 04-S88379 04-S88382 04-S88417 04-S88460 04-S88517 04-S88576 04-S88644 04-S88806 04-I10124568S 04-I0128004S DATE OF COMPLAINT 06/22/04 06/14/04 08/24/04 09/07/04 08/17/04 08/15/04 09/13/04 09/30/04 10/13/04 11/17/04 09/02/04 08/11/04 DATE OF CARRIER RESPONSE 08/02/04 10/05/04 11/01/04 11/01/04 11/01/04 11/03/04 11/16/04 11/30/04 11/30/04 12/23/04 11/02/04 11/18/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-585A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S84139 06/03/03 10/28/03 03-S84144 06/11/03 09/08/03 03-S84153 06/11/03 09/23/03 03-S84189 06/10/03 12/05/03 03-S84193 06/10/03 12/05/03 03-S84212 06/10/03 09/26/03 03-S84223 05/07/03 12/23/03 03-S84224 06/03/03 12/05/03 03-S84240 06/05/03 12/21/03 03-S84338 06/19/03 10/21/03 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-586A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-S85089 09/12/03 08/12/04 03-S85181 10/08/03 02/20/04 03-S85472 11/06/03 01/30/04 03-S85551 11/05/03 02/25/04 03-S85852 12/08/03 03/10/04 03-S85888 01/31/03 02/25/04 04-S85898 12/09/03 03/10/04 04-S85960 11/13/03 03/31/04 04-S86901 05/05/04 08/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-588A1.txt
  • 26, 2004 04-S88180 August 4, 2004 September 20, 2004 04-S88243 August 18, 2004 September 28, 2004 04-S88246 August 23, 2004 September 15, 2004 04-S88278 August 24, 2004 September 17, 2004 04-S88290 August 9, 2004 October 20, 2004 04-I0115699S July 30, 2004 October 28, 2004 04-I0118149S July 23, 2004 October 20, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-589A1.txt
  • 27, 2004 04-I0109753S March 30, 2004 November 10, 2004 04-I0112906S April 12, 2004 September 30, 2004 04-I0114723S May 24, 2004 September 24, 2004 04-I0116012S May 19, 2004 October 27, 2004 04-I0119875S July 21, 2004 November 22, 2004 04-S000514S March 23, 2004 May 4, 2004 04-S000536S April 15, 2004 May 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-590A1.txt
  • 15, 2004 04-S88617 August 16, 2004 December 15, 2004 04-S88735 November 17, 2004 December 22, 2004 04-I011722S September 7, 2004 November 22, 2004 04-I0121710S April 30, 2004 November 22, 2004 04-I0124756S September 13, 2004 December 6, 2004 04-I0125974S September 15, 2004 November 23, 2004 04-I0126671S August 8, 2004 December 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-591A1.txt
  • 29, 2004 04-S87495 July 6, 2004 August 3, 2004 04-S87645 May 14, 2004 July 29, 2004 04-S87695 May 17, 2004 July 29, 2004 04-S87832 July 7, 2004 August 3, 2004 04-S87850 July 12, 2004 August 2, 2004 04-S87921 July 15, 2004 August 11, 2004 04-S87947 July 12, 2004 August 18, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-592A1.txt
  • 18, 2004 04-S87966 June 24, 2004 August 23, 2004 04-S88211 August 16, 2004 September 20, 2004 04-I0098956S March 3, 2004 August 18, 2004 04-I0098994S April 6, 2004 July 8, 2004 04-I0100433S March 23, 2004 July 16, 2004 04-I0107872S May 12, 2004 September 20, 2004 04-S000635S June 21, 2004 August 4, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-774A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88195, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-775A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88257, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-776A1.txt
  • change occurred and neither their authorized carrier nor GTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88231, filed August 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-777A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 04-S88144 04-S88188 July 13, 2004 June 26, 2004 September 2, 2004 September 2, 2004 Verizon AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-778A1.txt
  • change occurred and neither their authorized carrier nor MTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88070, filed July 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-779A1.txt
  • change occurred and neither their authorized carrier nor Broadwing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88052, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-780A1.txt
  • change occurred and neither their authorized carrier nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88079, filed August 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-781A1.txt
  • change occurred and neither their authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88585, filed August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-782A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88717, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-783A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88838, filed December 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-784A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88897, filed September 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-785A1.txt
  • change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88171, filed August 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-786A1.txt
  • change occurred and neither their authorized carrier nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88959, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-787A1.txt
  • change occurred and neither their authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87969, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-788A1.txt
  • change occurred and neither their authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88160, filed July 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89004, filed January 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-790A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89054, filed December 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-791A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88665, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-792A1.txt
  • occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88218, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-793A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87768, filed June 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-794A1.txt
  • change occurred and neither their authorized carrier nor ChoiceOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88018, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-795A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against American Telecommunications Systems, Inc.. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87871, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-796A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87846, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-797A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87410, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-798A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87199, filed May 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-799A1.txt
  • after the unauthorized change occurred and neither MCI nor TCPB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87754, filed April 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-800A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TeleUno, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87430, filed April 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-801A1.txt
  • after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87125, filed April 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-802A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86348, filed February 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-803A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86297, filed February 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-804A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation/America IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0104351S, received February 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-805A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86735, filed February 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-806A1.txt
  • the complaints filed against Advantage Telecommunications Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 03-I0056465S September 3, 2003 January 28, 2004 03-I0078495S December 10, 2003 March 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-807A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telliss IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88036, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87964, filed July 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-809A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87989, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-810A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LightWave IS DENIED. IT IS FURTHERED ORDERED that this Order, is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87550, filed June 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88807, filed November 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-812A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against USTEL IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88233, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-813A1.txt
  • change occurred and neither their authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87875, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-814A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87539, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-815A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Z-Tel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88885, filed December 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-816A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88772, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-817A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Discount Plus IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88881, filed December 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-819A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0103401S, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-820A1.txt
  • change occurred and neither their authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88640, filed October 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-821A1.txt
  • change occurred and neither their authorized carrier nor 011 may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88430, filed September 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-822A1.txt
  • change occurred and neither their authorized carrier nor INETBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88438, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-823A1.txt
  • change occurred and neither their authorized carrier nor Uni-Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88641, filed October 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-824A1.txt
  • change occurred and neither their authorized carrier nor PTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I013607S, filed June 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-825A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88635 October 25, 2004 December 8, 2004 05-S88910 December 15, 2004 January 31, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-826A1.txt
  • change occurred and neither their authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88651, filed October 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-827A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against GTLC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G57698S, filed July 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-828A1.txt
  • change occurred and neither their authorized carrier nor QuantumLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0107742S, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-829A1.txt
  • change occurred and neither their authorized carrier nor APS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87779, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-830A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88864, filed October 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-831A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88057, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-832A1.txt
  • change occurred and neither their authorized carrier nor Curry may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88862, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-833A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Covista IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88143, filed August 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-834A1.txt
  • occurred and neither their authorized carrier nor Communications Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000614S, filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-835A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88454, filed November 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-836A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Broadview IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88878, filed November 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-837A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tel West IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0105067S, filed March 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-838A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against DTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000625S, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-839A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telliss IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000692S, filed July 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-840A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88671, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-841A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87501, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-842A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000497S, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-843A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000709S, filed August 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-844A1.txt
  • after the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S000606S, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-845A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Local Biz IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88586, filed October 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-848A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom USA . IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87967, filed July 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-849A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87654, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-850A1.txt
  • the unauthorized change occurred and neither SBC nor AirNex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87721, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-851A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87870, filed June 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-853A1.txt
  • the unauthorized change occurred and neither SBC nor CGI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87538, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-854A1.txt
  • after the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87744, filed June 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-855A1.txt
  • change occurred and neither Gold Line nor Total Call may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87718, filed June 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-856A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications Corp. IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87563, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-857A1.txt
  • after the unauthorized change occurred and neither SBC nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87245, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-858A1.txt
  • 19, 2004 03-I0078232S December 10, 2003 February 27, 2004 03-I0078444S December 10, 2003 February 24, 2004 03-I0078488S December 10, 2003 April 14, 2004 03-I0078854S December 22, 2003 March 10, 2004 03-I0079268S December 11, 2003 March 12, 2004 03-W6422995 July 30, 2003 February 4, 2004 03-W6957009 October 15, 2003 November 14, 2003 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-859A1.txt
  • 10, 2004 04-S000598S May 19, 2004 July 29, 2004 05-S88928 December 21, 2004 February 21, 2005 05-S88969 January 10, 2005 February 21, 2005 05-S88977 November 15, 2004 February 18, 2005 05-S88979 January 3, 2005 February 18, 2005 05-S89001 January 19, 2005 February 22, 2005 05-S89016 January 21, 2005 February 18, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-860A1.txt
  • CARRIER RESPONSE 03-S84495 June 10, 2003 October 21, 2003 03-S84605 August 1, 2003 October 10, 2003 03-I0052977S August 4, 2003 October 10, 2003 03-I0058724S September 16, 2003 December 23, 2003 04-S87684 June 14, 2004 August 12, 2004 04-S88814 November 19, 2004 January 21, 2005 04-I0080547S December 4, 2003 March 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-861A1.txt
  • 2, 2004 04-S86372 February 9, 2004 April 29, 2004 04-S86452 March 20, 2004 April 16, 2004 04-S86491 March 24, 2004 May 4, 2004 04-S86502 March 28, 2004 April 16, 2004 04-S86525 February 9, 2004 April 23, 2004 04-S86542 February 9, 2004 May 7, 2004 04-S86575 April 5, 2004 June 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-862A1.txt
  • 3, 2004 04-S87949 July 21, 2004 September 27, 2004 04-S87961 July 13, 2004 August 17, 2004 04-S88108 August 9, 2004 September 10, 2004 04-S88162 July 29, 2004 October 13, 2004 04-S88210 August 9, 2004 October 7, 2004 04-S88223 August 16, 2004 October 5, 2004 04-S88234 August 16, 2004 October 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-863A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88546 November 1, 2004 November 19, 2004 04-S88701 November 3, 2004 December 21, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-864A1.txt
  • 5, 2005 04-S88741 November 15, 2004 December 17, 2004 04-S88748 November 12, 2004 January 14, 2005 04-S88757 October 25, 2004 January 7, 2005 04-S88810 November 15, 2004 January 17, 2005 04-S88905 December 15, 2004 January 28, 2005 04-I0101130S March 2, 2004 August 30, 2004 04-I0128021S August 11, 2004 December 6, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-865A1.txt
  • 3, 2004 04-S88636 October 19, 2004 December 20, 2004 04-S88702 November 4, 2004 December 10, 2004 04-S88776 November 18, 2004 January 14, 2005 04-S88850 November 29, 2004 January 24, 2005 04-S88863 December 6, 2004 January 21, 2005 04-S88865 December 8, 2004 January 24, 2005 04-S88866 December 13, 2004 January 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-866A1.txt
  • 23, 2004 04-S87122 March 30, 2004 July 13, 2004 04-S87142 May 17, 2004 July 13, 2004 04-S87145 May 10, 2004 July 13, 2004 04-S87189 April 28, 2004 June 30, 2004 04-S87305 May 10, 2004 July 16, 2004 04-S87401 May 3, 2004 July 29, 2004 04-S87456 May 12, 2004 August 9, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-867A1.txt
  • 28, 2004 04-S88532 October 4, 2004 November 29, 2004 04-S88686 November 3, 2004 January 5, 2005 04-S88703 November 5, 2004 December 21, 2004 04-S88707 October 25, 2004 December 22, 2004 04-S88798 November 19, 2004 January 14, 2005 04-S88819 November 12, 2004 January 17, 2005 04-S88827 November 16, 2004 January 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-868A1.txt
  • 1, 2004 04-I0112958S April 29, 2004 October 28, 2004 04-I0121968S August 2, 2004 November 3, 2004 04-I0122375S July 26, 2004 November 24, 2004 04-I0123530S September 2, 2004 October 22, 2004 04-I0124252S August 16, 2004 December 6, 2004 04-I0124778S September 13, 2004 November 12, 2004 04-I0136756S September 15, 2004 December 10, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-869A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88700, filed November 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-870A1.txt
  • telephone bills issued from Sprint to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S000757S, filed December 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-871A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89042, filed January 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-872A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88962 January 10, 2005 March 4, 2005 05-S88981 January 6, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-873A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88989 January 13, 2005 February 25, 2005 05-S89005 January 18, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-874A1.txt
  • CARRIER RESPONSE 05-S88941 December 16, 2004 February 18, 2005 05-S88957 January 10, 2005 March 4, 2005 05-S89026 January 5, 2005 February 21, 2005 05-S89041 January 26, 2005 March 4, 2005 05-S89056 January 24, 2005 March 14, 2005 05-S89059 January 25, 2005 March 14, 2005 05-I0143549S October 20, 2004 March 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-875A1.txt
  • the unauthorized change occurred and neither SBC nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89073, filed January 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-876A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S88907 October 18, 2004 March 4, 2005 05-S89055 January 24, 2005 March 4, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-877A1.txt
  • after the unauthorized change occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89064, filed January 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-878A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88742 November 22, 2004 January 3, 2005 05-S88984 January 18, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-879A1.txt
  • after the unauthorized change occurred and neither SBC nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88145, filed August 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-880A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87810, filed June 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-881A1.txt
  • after the unauthorized change occurred and neither BellSouth nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88759, filed October 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-882A1.txt
  • telephone bills issued from MCI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88871, filed December 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-883A1.txt
  • the unauthorized change occurred and neither MCI nor Conestoga may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87206, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-884A1.txt
  • unauthorized change occurred and neither Sprint LD nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87760, filed May 3, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-885A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0133172S, filed August 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-887A1.txt
  • the unauthorized change occurred and neither AT&T nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88771, filed November 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-888A1.doc
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88780, filed November 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-889A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88324, filed March 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-890A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124908S, received August 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-891A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88573, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-892A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86258 February 4, 2004 March 9, 2004 04-S86669 February 17, 2004 May 25, 2004 04-S87045 February 18, 2004 June 18, 2004 04-I0103181S February 11, 2004 August 18, 2004 04-S000454S February 18, 2004 March 25, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-893A1.txt
  • after the unauthorized change occurred and AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88230, filed August 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-894A1.txt
  • the unauthorized change occurred and SBC nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88537, filed October 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-895A1.txt
  • change occurred and neither McLeod USA nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88689, filed November 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LCR Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86649, filed April 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-897A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87161, filed May 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-898A1.txt
  • against VarTec ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87901 04-S88050 04-S88069 DATE OF COMPLAINT 07/01/04 07/21/04 07/27/04 DATE OF CARRIER RESPONSE 08/09/04 08/17/04 09/09/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-899A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88251, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-900A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Qwest IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87601, filed June 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-902A1.txt
  • the unauthorized change occurred and neither AT&T nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87874, filed June 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-903A1.txt
  • telephone bills issued from Cavalier to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87866, filed June 18, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-904A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Lightyear Corporation IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88049, filed July 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-905A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against US Connect IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-I0096575S, filed March 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-906A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Primus IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87048, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-907A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S88360 09/07/04 11/03/04 Verizon 04-S88539 10/04/04 11/19/04 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-908A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-I0093190S 02/09/04 06/17/04 AT&T 04-S87843 06/29/04 08/27/04 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-909A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-B0099471S 04-I0122779S 04-I0122340S 04-S88374 04-S88394 DATE OF COMPLAINT 06/03/04 07/01/04 05/26/04 08/31/04 08/05/04 DATE OF CARRIER RESPONSE 08/18/04 11/10/04 10/26/04 10/22/04 10/22/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-910A1.txt
  • telephone bills issued from Excel to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I011375S, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-911A1.txt
  • the unauthorized change occurred and Verizon nor GTC Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88519, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-912A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Tele Circuit IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87716, filed March 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-913A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0054143S, filed August 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-915A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88590, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-916A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightwave IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87859, filed July 12, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-917A1.txt
  • the unauthorized change occurred and neither Verizon nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0124995S, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-918A1.txt
  • occurred and neither Complainant's authorized carrier nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0098407S, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-919A1.txt
  • December 16, 2004 04-S88815 November 24, 2004 January 26, 2005 04-I0098887S June 1, 2004 September 14, 2004 04-I0112988S August 18, 2004 December 9, 2004 04-I0119269S July 26, 2004 December 6, 2004 04-I0122121S March 22, 2004 November 23, 2004 See Appendix A. Informal Complaint No. IC 04-I0122121S is a duplicate of Informal Complaint No. 04-S88560. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-920A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S88594 September 20, 2004 December 16, 2004 04-S000544S April 15, 2004 May 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-922A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SkyNet IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88376, filed August 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-923A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against GTC Corporation/America IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88444, filed September 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-924A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ZPDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88453, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-925A1.txt
  • occurred and neither their authorized carrier nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88445, filed August 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-927A1.txt
  • the unauthorized change occurred and neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88755, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-928A1.txt
  • change occurred and neither their authorized carrier nor Opex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88883, filed December 16, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-929A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88769, filed November 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-930A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ACN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0099098S, filed April 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-931A1.txt
  • the unauthorized change occurred and neither Verizon nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88337, filed September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-932A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S0006606S, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-933A1.txt
  • the unauthorized change occurred and neither BellSouth nor Universal may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88225, filed August 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-934A1.txt
  • IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S87755 06/14/03 07/26/04 American Phone Services 04-S87881 06/29/04 10/07/04 Acceris Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-935A1.txt
  • the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88420, filed August 27, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-936A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87982, filed July 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-937A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88326, filed September 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-938A1.txt
  • 1934, as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88729, filed October 26, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-939A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88523 September 20, 2004 December 20, 2004 04-S88727 October 27, 2004 January 14, 2005 04-S88730 October 20, 2004 January 5, 2005 05-S88933 December 30, 2004 March 5, 2005 04-I0142191S September 29, 2004 February 15, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-940A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER LEC CARRIER NUMBER RESPONSE RESPONSE 04-S88229 August 16, 2004 September 28, 2004 February 15, 2005 Verizon Long Distance 04-I0106035S July 21, 2004 September 16 2004 February 15, 2005 Verizon Long Distance See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-941A1.txt
  • 17, 2004 04-S88715 November 1, 2004 December 17, 2004 04-S88745 October 28, 2004 December 23, 2004 04-S88754 November 2, 2004 January 18, 2005 04-S88767 November 16, 2004 January 4, 2005 04-S88852 November 29, 2004 January 14, 2005 04-I0137574S October 27, 2004 January 14, 2005 05-S89081 January 28, 2005 February 25, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-942A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88725, filed October 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-943A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86403, filed March 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-944A1.txt
  • after the unauthorized change occurred and neither MCI nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87725, filed June 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-945A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S86417 March 10, 2004 April 20, 2004 04-S86535 March 1, 2004 April 28, 2004 04-I0094825S March 21, 2004 July 8, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-946A1.txt
  • the unauthorized change occurred and neither AT&T nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87500, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-947A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88970, filed January 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-948A1.txt
  • after the unauthorized change occurred and neither Airnex nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86386, filed February 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-949A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-I0101332S, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-94A1.txt
  • any telephone bills issued from CCC to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87291, filed March 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-950A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88493, filed September 21, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-951A1.txt
  • the unauthorized change occurred and neither BellSouth nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88381, filed September 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-952A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 04-S87374 April 9, 2004 July 9, 2004 04-S88383 September 2, 2004 November 22, 2004 04-S88512 September 15, 2004 November 23, 2004 04-S88750 November 12, 2004 January 28, 2005 04-I0104750S October 26, 2004 January 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-953A1.txt
  • the unauthorized change occurred and neither Verizon nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88529, filed September 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-954A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S86618 February 24, 2004 June 4, 2004 04-I0101529S April 16, 2004 August 18, 2004 04-I0109238S May 10, 2004 September 28, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-955A1.txt
  • change occurred and neither their authorized carrier nor Covista may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86783, filed March 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-957A1.txt
  • the unauthorized change occurred and neither SBC nor McLeod may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88510, filed September 20, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-958A1.txt
  • after the unauthorized change occurred and neither Verizon nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88637, filed October 28, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-959A1.txt
  • unauthorized change occurred and neither Verizon nor Communications Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87741, filed June 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-95A1.txt
  • the unauthorized change occurred and neither SBC nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S86734, filed February 8, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-960A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communications Billing IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88011, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-961A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88190, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-962A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88319, filed August 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-963A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87919, filed July 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-964A1.txt
  • Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT 04-S88732 November 18, 2004 04-S88761 October 29, 2004 04-S88762 October 12, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-965A1.txt
  • unauthorized change occurred and neither BellSouth nor One Star may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88584, filed October 5, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-967A1.txt
  • the unauthorized change occurred and neither AT&T nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-G59496S, filed December 13, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-968A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88260 August 17, 2004 October 11, 2004 04-S88693 November 10, 2004 February 16, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-969A1.txt
  • the unauthorized change occurred and neither Excel nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87705, filed June 4, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-96A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Star Power IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S85895, filed December 17, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-970A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S88530, filed September 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-971A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88549, filed October 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-972A1.txt
  • unauthorized change occurred and neither SBC nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Division Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88142, filed August 2, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-973A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87304, filed May 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-974A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Southwestern Bell Telephone Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88293, filed August 9, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-975A1.txt
  • occurred and neither Southwestern Bell Telephone Company nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87379, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-976A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87575, filed June 7, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-977A1.txt
  • the unauthorized change occurred and neither MCI nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87418, filed April 6, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-978A1.txt
  • IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88616 October 25, 2004 December 9, 2004 04-S88618 October 13, 2004 December 9, 2004 04-S88623 October 28, 2004 December 9, 2004 See Apendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-979A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINTS NUMBER DATE OF COMPLAINTS DATE OF CARRIER RESPONSE 04-S87398 March 8, 2004 July 5, 2004 04-S87429 May 26, 2004 July 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-97A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87116, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-980A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Consolidated Billing IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88924, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-981A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against US Connect XL, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87895, filed July 1, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-982A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87702, filed June 17, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-983A1.txt
  • after the unauthorized change occurred and neither AT&T nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87365, filed April 19, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-984A1.txt
  • the unauthorized change occurred and neither WDT nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87510, filed June 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-985A1.txt
  • after the unauthorized change occurred and neither CloseCall nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87486, filed May 11, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-986A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Excel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S87471, filed March 30, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-988A1.txt
  • after the unauthorized change occurred and neither SBC nor Americatel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87373, filed March 22, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-989A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 04-S87377 March 15, 2004 July 19, 2004 04-S88406 August 2, 2004 October 8, 2004 04-I0105079S April 6, 2004 August 26, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-98A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 04-S000695S 08/02/04 09/17/04 AT&T 04-S88060 07/23/04 09/17/04 Sprint 04-S88140 08/04/04 09/20/04 Verizon 04-S88263 08/17/04 10/04/04 Adelphia Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-990A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Opex Communications IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87597, filed March 23, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-991A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S87246, filed April 14, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-992A1.txt
  • after the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-04-S86420, filed March 15, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-05-99A1.txt
  • OF COMPLAINT DATE OF CARRIER RESPONSE 04-S88058 07/29/04 09/10/04 04-S88352 03/29/04 11/29/04 04-S88518 09/09/04 11/22/04 04-I0104145S 05/20/04 08/08/04 04-I0104835S 04/08/04 09/15/04 04-I0105219S 05/24/04 09/20/04 04-I0107062S 07/23/04 09/20/04 04-I0108529S 04/23/04 11/05/04 04-I0110943S 03/25/04 09/16/04 04-I011307S 05/04/04 10/18/04 04-I011560S 04/28/04 11/29/04 04-I0112190S 04-I0121671S 08/16/04 04/27/04 09/22/04 10/19/04 04-I0117284S 08/02/04 11/29/04 04-I0123234S 04/18/04 10/15/04 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1113A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-R1630032S October 11, 2005 December 14, 2005 05-S0190407 August 16, 2005 October 12, 2005 05-S0208702 December 6, 2005 January 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1114A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 06-S0214970 January 11, 2006 February 21, 2006 06-S0218565 January 18, 2006 February 24, 2006 See Appendix A. Informal Complaint No. IC 06-S0221260 is a duplicate of IC 06-S0218565. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1115A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 05-S0207869 November 30, 2005 January 6, 2006 05-S0208723 December 6, 2005 January 6, 2006 05-S0209228 December 5, 2005 January 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1116A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Network, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-89351, filed April 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1117A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229981, filed March 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1118A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186971, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1119A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0184640, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1120A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231167, filed March 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1121A1.txt
  • change occurred and neither Complainant's authorized carrier nor TCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212126, filed December 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1122A1.txt
  • after the unauthorized change occurred and Talk nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001228S, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1123A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216883, filed January 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1124A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220665, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1125A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224306, filed March 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1126A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0215508, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1127A1.txt
  • change occurred and neither Complainant's authorized carrier nor BullsEye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229697, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1128A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229867, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1129A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186448, filed August 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1130A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190972, filed August 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1131A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229252, filed March 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1132A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224484, filed March 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1133A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0227259, filed March 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1140A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89589, filed May 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1141A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89633, filed June 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1142A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-I0186004S July 20, 2005 September 26, 2005 May 1, 2006 05-S0199839 October 2, 2005 December 2, 2005 May 1, 2006 05-S0001161S August 15, 2005 October 6, 2005 January 12, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1143A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220666, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1144A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224766, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1145A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001233S, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1146A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0212529 December 28, 2005 February 24, 2006 06-S0212869 December 5, 2205 February 24, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1147A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221244, filed February 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1148A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230759, filed March 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1151A1.txt
  • change occurred and neither the unauthorized carrier nor ClearWorld may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197792, filed September 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1152A1.txt
  • unauthorized change occurred and neither IDT nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218153 filed, January 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1153A1.txt
  • change occurred and neither the authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-SI0212975S filed, December 13, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1154A1.txt
  • the unauthorized change occurred and neither Verizon nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210661, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1155A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231401 filed March 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1156A1.txt
  • after the unauthorized change occurred and neither AT&T nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0229472, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1157A1.txt
  • the unauthorized change occurred and neither AT&T nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212872 filed, December 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1158A1.txt
  • after the unauthorized change occurred and neither Qwest nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0001242S, filed February 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1159A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CTS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221259, filed January 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1160A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229761, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1161A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0205844 filed, November 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1162A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0217253 01/20/06 03/22/06 AT&T, Inc. 06-S0229251 03/20/06 04/10/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1163A1.txt
  • the unauthorized change occurred and neither authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0221104, received December 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1164A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against America Net, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212522, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1165A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212130, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1166A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001244S, filed February 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1341A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229253, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1342A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-89712, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1343A1.txt
  • change occurred and Sprint Communications nor PowerNet Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205455, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1344A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Q-Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198455, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1352A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0223613 02/26/06 04/10/06 AT&T. Inc. 06-S0227261 03/13/06 04/16/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1353A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0230439 03/29/06 05/18/06 Verizon 06-I0229796S 03/21/06 05/04/06 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1354A1.txt
  • not pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0231770 04/03/06 05/15/06 06-S0234094 04/17/06 05/22/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1355A1.txt
  • occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0215780S, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1356A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NetOne IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233160, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1357A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233970, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1358A1.txt
  • change occurred and neither Complainant's authorized carrier nor Buzz may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233975, filed April 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1359A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0001213S November 16, 2005 December 22, 2005 05-S0184641 July 25, 2005 September 19, 2005 06-S0231412 March 30, 2006 May 23, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1360A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0231177 April 3, 2006 May 23, 2006 06-S0231772 April 4, 2006 May 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1361A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231773, filed April 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1362A1.txt
  • telephone bills issued from MCI to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0225500, filed March 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1363A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233391, filed April 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1364A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236117, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1365A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-S0196157 September 8, 2005 November 15, 2005 October 27, 2005 05-S0212125 December 27, 2005 February 8, 2006 May 12, 2006 06-S0220514 February 6, 2006 March 24, 2006 May 11, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1366A1.txt
  • 2006 05-I0210565 December 5, 2005 February 10, 2006 May 26, 2006 05-S0209610 November 16, 2005 February 10, 2006 May 25, 2006 05-S0211099 December 16, 2005 February 10, 2006 June 7, 2006 06-S0001231S January 4, 2006 February 24, 2006 May 25, 2006 06-S0218517 January 30, 2006 March 24, 2006 May 17, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-162A1.txt
  • the unauthorized change occurred and neither Sprint nor Airnex may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199438, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-163A1.txt
  • the unauthorized change occurred and neither Primo nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198452, filed September 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-164A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Communications International Corp. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0200839, filed October 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-165A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89707, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-166A1.txt
  • the unauthorized change occurred and neither AT&T nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204804, filed November 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1679A1.txt
  • unreasonable delay occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89660, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-167A1.txt
  • unauthorized change occurred and neither Verizon nor New Rochelle may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194328, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1680A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89692, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1681A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162845S, filed April 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1682A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0186450 August 1, 2005 September 19, 2005 06-S001323 May 19, 2006 July 18, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1683A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF COMPLAINT COMPLAINT CARRIER LOCAL EXCHANGE NUMBER RESPONSE CARRIER RESPONSE IC-05-S0209227 November 25, 2005 January 31, 2006 June 27, 2006 IC-06-S0222373 February 21, 2006 April 4, 2006 June 26, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1684A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communication IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212133, filed December 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1685A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001336, filed May 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1686A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199432, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1687A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236884, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1688A1.txt
  • after the unauthorized change occurred and North Pittsburgh nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0192540, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-168A1.txt
  • the unauthorized change occurred and neither Verizon nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0204831S, filed November 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1690A1.txt
  • the unreasonable delay occurred and neither AT&T nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212861, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1691A1.txt
  • RESPONSE NUMBER 05-S0199440 October 11, 2005 December 4, 2005 June 15,2006 05-S0205853 November 14, 2005 January 10, 2006 March 30, 2006 06-I0218305S October 12, 2005 February 27, 2006 May 30, 2006 06-S0001272S March 14, 2006 April 12, 2006 June 7, 2006 06-S0226925 March 6, 2006 April 12, 2006 June 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1698A1.txt
  • change occurred and neither the authorized carrier nor Excel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0186290S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1699A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0221358, received February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-169A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communication Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89705, filed July 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1700A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220513, filed February 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1701A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0213437S, filed December 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1702A1.txt
  • unauthorized change occurred and neither Andiamo Telecom nor Discounted may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235684, filed April 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1703A1.txt
  • days after the unauthorized change occurred and neither Sprint nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236240, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1704A1.txt
  • the unauthorized change occurred and neither AT&T nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0237283, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Buzz IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236883, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1706A1.txt
  • the unauthorized change occurred and neither AT&T nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236109, filed May 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1707A1.txt
  • after the unauthorized change occurred and neither MCI nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0210449, filed December 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1708A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236885, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1709A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0231403 03/29/06 05/04/06 06-S0235016 04/20/06 06/16/06 06-S0235463 05/02/06 06/20/06 06-S0236241 05/09/06 06/16/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-170A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203226, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1710A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0235017 04/27/06 06/21/06 Verizon 06-S0237700 05/01/06 06/21/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1711A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0001290S 05/10/06 06/02/06 06-S0230762 03/30/06 06/28/06 06-S0230764 03/28/06 06/26/06 06-S0236781 05/02/06 05/31/06 06-S0237701 05/22/06 06/14/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1712A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S001367 06/22/06 08/07/06 06-S0238097 05/26/06 07/10/06 06-S023508 05/30/06 07/25/06 06-S0239858 06/09/06 07/25/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1713A1.txt
  • collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0233965 04/13/06 05/30/06 06-S0235014 04/24/06 06/15/06 06-S0237287 05/17/06 06/21/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1714A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0222377 02/23/06 07/18/06 Verizon 06-I0218387S 01/27/06 06/28/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1715A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0231393 04/04/06 07/06/06 ACN 06-S0241186 06/21/06 07/19/06 Star Tek See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1716A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0229983 03/22/06 04/24/06 AT&T. Inc. 06-S0242015 06/30/06 08/07/06 AT&T 06-S0235274 04/01/06 06/16/06 AT&T 06-S0238507 05/30/06 07/05/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1718A1.txt
  • the Complaint filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0231168 06-S0236535 DATE OF COMPLAINT April 2, 2006 May 4, 2006 DATE OF CARRIER RESPONSE April 27, 2006 May 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-171A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0203381 October 31, 2005 December 19, 2005 05-S0205462 November 14, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-172A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0001183S October 11, 2005 December 8, 2005 05-S0193466 September 12, 2005 November 23, 2005 05-S0200826 October 18, 2005 December 2, 2005 05-S0201513 October 19, 2005 December 14, 2005 05-S0203231 October 28, 2005 December 21, 2005 05-S0204581 November 4,2 005 January 4, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1735A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0217249 January 20, 2006 March 7, 2006 06-S0234711 April 24, 2006 June 22, 2006 06-S0236463 May 10, 2006 June 28, 2006 06-S0236611 May 12, 2006 June 22, 2006 06-S0238094 May 26, 2006 June 22, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1736A1.txt
  • RESPONSE 06-S0218516 January 30, 2006 March 24, 2006 June 20, 2006 06-S0219157 December 27, 2005 March 8, 2006 June 20, 2006 06-S0229037 March 14, 2006 May 10, 2006 June 20, 2006 06-S0229474 March 22, 2006 May 10, 2006 June 14, 2006 06-S0234720 April 24, 2006 June 22, 2006 June 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1746A1.txt
  • occurred and that neither that Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0179329, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1747A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001148S, filed August 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-176A1.txt
  • change occurred and neither their authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210452, filed December 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-177A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BullsEye IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206829, filed November 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-178A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193864, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-179A1.txt
  • change occurred and neither their authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196668, filed September 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-180A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0186974 received July 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-181A1.txt
  • change occurred and neither their authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204153, filed November 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-182A1.txt
  • change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199842, filed April 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-183A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89668, filed July 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-184A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0191938S, filed September 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-185A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0198918 October 3, 2005 November 18, 2005 05-S0199433 October 6, 2005 December 12, 2005 05-S0205464 October 27, 2005 January 6, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-186A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0199884S October 5, 2005 December 21, 2005 05-S0001209S October 21, 2005 December 2, 2005 05-S0198449 October 3, 2005 November 4, 2005 05-S0198454 October 3, 2005 November 22, 2005 05-S0199412 October 4, 2005 December 2, 2005 05-S0204155 November 1, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-187A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196673, filed September 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0160678S, filed January 10, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-189A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-B0167501S January 12, 2005 September 13, 2005 05-S89486 May 6, 2005 June 23, 2005 05-S0186889 August 1, 2005 September 26, 2005 05-S0194331 September 13, 2005 November 21, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-190A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204587, filed October 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1954A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242017, filed June 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1955A1.txt
  • and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224771, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1957A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sharenet Communications Company IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242411, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1960A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company LP IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242183, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1965A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0195584, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1966A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A Informal Date of Date of Authorized Complaint Complaint Carrier Carrier Number Response 05-S0196665 September 26, 2005 December 9, 2005 Enhanced Communications Group, LLC 05-S0197679 September 26,2 005 December 9, 2005 IDT Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1968A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0194326, filed September 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1970A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Enhanced Technologies, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0202733, filed October 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1971A1.txt
  • after the unauthorized change occurred and Verizon nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0205457, filed November 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-1972A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against McLeodUSA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197705, filed September 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2066A1.txt
  • Monica S. Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of AT&T Corp. (filed July 23, 2004) (Petition) seeking reconsideration of AT&T Corporation, 19 FCC Rcd 12035 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 12035 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2067A1.txt
  • Affairs Bureau See Petition for Reconsideration of Comcast Phone, LLC, f/k/a AT&T Broadband Phone, LLC. (filed June 16, 2003) (Petition) seeking reconsideration of Comcast Phone, LLC, 18 FCC Rcd 9766 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 9766 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2068A1.txt
  • Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon Long Distance (filed March 1, 2004) (Petition) seeking reconsideration of Verizon Long Distance, 19 FCC Rcd 1485 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 1485 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2069A1.txt
  • Monica S. Desai, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Globalcom, Inc. (filed May 27, 2003) (Petition) seeking reconsideration of Globalcom, Inc., 18 FCC Rcd 8319 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 8319 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2070A1.txt
  • 17 FCC Rcd 20400 (2002) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). When the Petition was filed, MCI was known as WorldCom, Inc. For purposes of clarity and convenience, we will use the name ``MCI'' throughout this Order. See Division Order, 17 FCC Rcd 20400 (2002). See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints also were considered in the Division Order, but our decision here does not alter our finding regarding those complaints. See Division Order, 17 FCC Rcd 20400 (2002). See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2071A1.txt
  • 2004 December 3, 2004 December 17, 2004 See Petition for Reconsideration of Sprint Communications Co., LP. (filed Oct. 28, 2005) (Petition) seeking reconsideration of Sprint Communications Company, 20 FCC Rcd 15450 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau. See Division Order, 20 FCC Rcd 15450 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2072A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co., L.P. (filed March 4, 2004) (Petition) seeking reconsideration of Sprint Communications Company, 19 FCC Rcd 3502 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 3502 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2073A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co., L.P. (filed October 28, 2004) (Petition) seeking reconsideration of Sprint Communications Company, 19 FCC Rcd 18953 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 19 FCC Rcd 18953 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2074A1.txt
  • Governmental Affairs Bureau See Petition for Reconsideration of U.S. Telecom Long Distance, Inc. (filed August 4, 2003) (Petition) seeking reconsideration of U.S. Telecom Long Distance, Inc., 18 FCC Rcd 14572 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 14572 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2075A1.txt
  • Governmental Affairs Bureau See Petition for Reconsideration of U.S. Telecom Long Distance, Inc. (filed October 28, 2005) (Petition) seeking reconsideration of U.S. Telecom Long Distance, Inc., 20 FCC Rcd 15358 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 15358 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-207A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0202375S October 13, 2005 December 19, 2005 05-S0203379 October 31, 2005 December 19, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-208A1.txt
  • the unauthorized change occurred and neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198463, filed September 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-210A1.txt
  • after the unauthorized change occurred and neither SBC nor Global may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S88938, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-211A1.txt
  • and neither Amerivision Communications d/b/a Lifeline Communications nor Promisevision may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198469, filed September 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-212A1.txt
  • the unauthorized change occurred and neither AT&T, Inc.nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209230, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-213A1.txt
  • the unauthorized change occurred and neither Sprint nor Innovative may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89020, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-214A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S89043 January 31, 2005 April 19, 2005 05-I0176502S June 1, 2005 September 20, 2005 05-S0187903 August 8, 2005 October 14, 2005 05-S0190960 August 29, 2005 October 12, 2005 05-S0192544 September 7, 2005 November 22, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-215A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0162034S, filed March 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-216A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89022, filed January 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-217A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S88935, filed January 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2181A1.txt
  • unauthorized change occurred and Talk America nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233972, filed April 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2182A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215961, filed January 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2183A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236118, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2184A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom Management, Inc. d/b/a Pioneer Telephone IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211083, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2185A1.txt
  • after the unauthorized change occurred Verizon and Global Crossing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S001370, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2186A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001288S, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2187A1.txt
  • change occurred and Verizon Long distance nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211095, filed December 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2188A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001224S, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2189A1.txt
  • occurred and neither Complainant's authorized carrier nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0227256, filed March 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236886, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sage IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0225654S, filed February 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2192A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205981, filed November 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WOW! IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221247, filed February 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2194A1.txt
  • the unauthorized change occurred and World Link nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233968, filed April 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2195A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BBG Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0221836S, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2196A1.txt
  • change occurred and neither their authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214971, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2198A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221451, filed February 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2199A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0216308 January 11, 2005 March 2, 2006 06-S0217235 January 19, 2005 March 2, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2200A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211485, filed December 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2202A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242722, filed August 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2203A1.txt
  • unauthorized change occurred and Sprint Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231407, filed March 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2204A1.txt
  • the unauthorized change occurred and Cleartel Communications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0225502, filed March 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2205A1.txt
  • and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229862, filed March 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2206A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242724, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2207A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S241702, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2208A1.txt
  • to absolution for the AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235457, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2209A1.txt
  • the unauthorized change occurred Qwest Communications and AT&T Corporation may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-I0235617S, filed April 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2211A1.txt
  • unauthorized change occurred and neither BellSouth Telecommunications nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196671, filed August 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2212A1.txt
  • after the unauthorized change occurred and neither Cox nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0236110, received May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2213A1.txt
  • by Complainants against Sage ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0242014 06-S0237699 DATE OF COMPLAINT 06/30/06 05/23/06 DATE OF CARRIER RESPONSE 07/19/06 06/20/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2214A1.txt
  • against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0229473 03/22/06 04/18/06 Verizon 06-I0232029S 04/05/06 05/12/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2215A1.txt
  • after the unauthorized change occurred and neither Cordia nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0200102, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2216A1.txt
  • unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198919, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2217A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001373 filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2218A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Axces IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198915, filed October 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2219A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against ACN IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-W11256220S, filed December 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2220A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224307, filed March 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2221A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against One Touch ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0238095 06-S0242016 DATE OF COMPLAINT 05/26/06 06/14/06 DATE OF CARRIER RESPONSE 06/29/06 08/08/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2222A1.txt
  • the unauthorized change occurred and neither authorized carrier nor Frontier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0217816, received January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2223A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001330, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2224A1.txt
  • unauthorized change occurred and neither VTX Telecom nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198466, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2225A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Talk ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0239730 06-S0242861 DATE OF COMPLAINT 06/06/06 07/06/06 DATE OF CARRIER RESPONSE 07/21/06 08/30/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2226A1.txt
  • any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0001278S 04/05/06 05/18/06 06-S0223606 05/06/06 05/22/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2227A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0224486 03/02/06 05/15/06 Horizon Teletom 06-S0235015 04/27/06 06/24/06 AT&T, Inc. 06-S0233390 04/12/06 07/20/06 Verizon 06-S0242409 07/03/06 09/01/06 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2228A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0242010 06/21/06 07/21/06 Sprint 06-S0243384 07/14/06 08/09/06 AT&T 06-S0244961 08/07/06 08/18/06 AT&T, Inc. 06-S0244504 08/01/06 08/21/06 AT&T 06-S0245183 08/08/06 08/31/06 AT&T 06-S0245992 08/14/06 08/08/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2239A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001279S, filed April 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2240A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 05-S0001212S November 16, 2005 January 3, 2006 June 30, 2006 05-S0205461 November 14, 2006 January 10, 2006 June 20, 2006 06-S0001269S March 14, 2006 May 11, 2006 June 20, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2241A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245993, filed August 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2242A1.txt
  • 1.719, the complaints filed by Complainants against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S001359 June 16, 2006 August 4, 2006 06-S0240681 June 19, 2006 July 14, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2243A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238843, filed June 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2244A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231405, filed March 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2245A1.txt
  • days after the unauthorized change occurred and Covista may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238096, filed May 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-226A1.txt
  • change occurred and neither their authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210658, filed December 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-227A1.txt
  • change occurred and neither their authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204584, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-228A1.txt
  • change occurred and neither their authorized carrier nor Primus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205985, filed November 17, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-229A1.txt
  • change occurred and neither their authorized carrier nor Privasafe may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206797, filed November 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-230A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205989, filed October 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-231A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0188484S, filed July 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-232A1.txt
  • occurred and neither their authorized carrier nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0207623S, filed November 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-233A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204830, filed November 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-234A1.txt
  • change occurred and neither their authorized carrier nor NRTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187429, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-235A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0185443, filed July 25, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-236A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198916, filed October 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-237A1.txt
  • change occurred and neither their authorized carrier nor Clearwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89226, filed February 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2390A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244056, filed July 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2391A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrol d/b/a ONE Touch Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245300, filed August 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2392A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelSeven, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001368, filed July 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2393A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242606, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2394A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against National Access Long Distance, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88813, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2395A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001319, filed May 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2396A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A IC NUMBER DATE OF DATE OF COMPLAINT CARRIER RESPONSE 04-S86142 January 28, 2004 February 24, 2004 04-S86144 January 29, 2004 April 12, 2004 04-S86174 January 30, 2004 July 22, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2398A1.txt
  • and neither Cavalier Telephone, LLC nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242413 filed July 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2399A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Buzz Telecom Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0170739S, filed January 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2400A1.txt
  • after the unauthorized change occurred and neither nor Bullseye may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229043, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2401A1.txt
  • the unauthorized change occurred and neither Verizon Corporation nor Matrix may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0214134, filed January 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Acceris IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001333, filed May 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2403A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0241443 June 26, 2006 July18, 2006 Verizon 06-S0243407 July 18 2006 August 29 2006 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2404A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0226267 06-S0234713 06-S0240297 06-S0243204 06-S0248181 DATE OF COMPLAINT March 6, 2006 April 24, 2006 June 21, 2006 July 14, 2006 September 5, 2006 DATE OF CARRIER RESPONSE September 21, 2006 July 17, 2006 July 21, 2006 August 14, 2006 October 19, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2405A1.txt
  • unauthorized change occurred and neither Hawaiian Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0244942, filed May 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2406A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0228819, filed March 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2409A1.txt
  • occurred and neither Complainant's authorized carrier nor CSP Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247758, filed August 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2410A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248180, filed September 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2411A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247151, filed August 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2412A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89158, filed February 24, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2413A1.txt
  • change occurred and neither their authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209611, filed December 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2414A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223607, filed February 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2415A1.txt
  • occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247840, filed August 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2416A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207503, filed November 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2417A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251376, filed October 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2418A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244057, filed July 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2419A1.txt
  • occurred and neither Complainant's authorized carrier nor Discounted Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246218, filed June 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2420A1.txt
  • occurred and neither Complainant's authorized carrier nor One Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239859, filed June 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2421A1.txt
  • change occurred and neither Complainant's authorized carrier nor GlobalTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241446, filed June 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2422A1.txt
  • change occurred and neither Complainant's authorized carrier nor FiberNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242859, filed July 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2423A1.txt
  • change occurred and neither Complainant's authorized carrier nor Talk may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241444, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2424A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Birch Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230440, filed March 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2426A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Savings Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248809, filed September 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2430A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244688, filed July 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2431A1.txt
  • days after the unauthorized change occurred and Curry may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215475, filed January 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2432A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0229695 06-S0240395 DATE OF COMPLAINT March 23, 2006 April 28, 2006 DATE OF DATE OF CARRIER LEC RESPONSE RESPONSE April 25, 2006 May 31, 2006 July 21, 2006 September 15, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2433A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0235455 April 27, 2006 June 19, 2006 06-S0242410 06-S0243408 July 6, 2006 July 18, 2006 September 8, 2006 September 14, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2434A1.txt
  • part, 11 FCC Rcd 856 (1995); Policies and Rules Concerning Changing Long Distance Carriers, CC Docket No. 91-64, 7 FCC Rcd 1038 (1992), reconsideration denied, 8 FCC Rcd 3215 (1993); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911, 101 F.C.C.2d 935, reconsideration denied, 102 F.C.C.2d 503 (1985).e 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a). See 47 C.F.R. § 64.1120. 47 U.S.C. § 258(a). See 47 C.F.R. § 64.1120(c). Section 64.1130 details the requirements for letter of agency form and content for written or electronically signed authorizations. 47 C.F.R. § 64.1130. See 47 C.F.R. §§ 64.1140, 64.1160. Any charges imposed by the unauthorized carrier on the subscriber for service provided after
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2435A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Telrite IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0210577S, filed October 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2436A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Pioneer IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0211097, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2595A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FB Connection IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206786, filed November 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2596A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against PNG IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248415, filed August 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2597A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239137, filed May 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2598A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecom USA IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0236534, filed May 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2599A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235252, filed April 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2600A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241867, filed June 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2601A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0245990, filed August 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2602A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233974, filed April 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2603A1.txt
  • occurred and neither TDS Metrocom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247767, filed August 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2606A1.txt
  • change occurred and neither LDC Telecommunications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0245182, filed August 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2608A1.txt
  • change occurred and neither Sprint may nor Powercom Corporation not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239856, filed June 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2609A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0250553 September 25, 2006 November 9, 2006 Embarq Comm. 06-S0251379 October 10, 2006 November 9, 2006 Embarq Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
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  • after the unauthorized change occurred and neither nor PowerNet may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249695, filed September l8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2611A1.txt
  • the unauthorized change occurred and neither Verizon nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250554, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2612A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-F0245831S, filed August 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2613A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0236116 May 8, 20065 November 15, 2006 Verizon 06-S0235015 September 20, 2006 November 15, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2614A1.txt
  • days after the unauthorized change occurred and Global nor Verizon pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248416, filed September 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2615A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S236118, filed February 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-2631A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0206836, filed November 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-356A1.txt
  • change occurred and neither their authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89018, filed January 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-411A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-I0197574S September 27, 2005 November 22, 2005 05-S0187432 September 12, 2005 October 3, 2005 05-S0190415 August 22, 2005 September 4, 2005 05-S0192541 September 6, 2005 November 22, 2005 05-S0197799 September 26, 2005 November 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-412A1.txt
  • the unauthorized change occurred and Think 12 nor AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0001176S, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-413A1.txt
  • unauthorized change occurred and TDS Telecom nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0194595S, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-414A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0179854S, filed June 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-415A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0188266, filed August 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-416A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196663, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-417A1.txt
  • 1.719, the complaints filed against AT&T Corporation ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 05-S0193458 September 9, 2005 October 12, 2005 05-S0196156 September 19, 2005 November 11, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-428A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Communications Services, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89101, filed February 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-430A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207497, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-432A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001207S, filed October 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-434A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0204212S November 1, 2005 December 9, 2005 05-S89318 February 9, 2005 May 13, 2005 05-S89357 April 8, 2005 May 20, 2005 05-S0194329 September 12, 2005 November 7, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-436A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203230, filed October 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-437A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89340, filed April 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-438A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0163275S, filed February 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-439A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0190400 August 21, 2005 October 6, 2005 05-S0207489 November 29, 2005 January 23, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-440A1.txt
  • change occurred and neither their authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89241, filed February 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-441A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187897, filed August 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-442A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210451, filed December 8, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-443A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0001184S October 11, 2005 November 22, 2005 05-S89410 April 25, 2005 June 27, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-444A1.txt
  • this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 05-S0001166S August 15, 2005 Globcom Telecommunications 05-S0001175S October 11, 2005 Globcom Telecommunications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-445A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207500, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-446A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0197682, filed September 26, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-447A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against 011 IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001214S, filed November 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-448A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0199436, filed October 11, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-449A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204586, filed November 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-450A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0187896, filed August 4, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-451A1.txt
  • the complaints filed by Complainants against Verizon ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S89430 April 15, 2005 June 10, 2005 05-S89435 April 26, 2005 June 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-452A1.txt
  • the unauthorized change occurred and neither Sprint nor EPT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193463, filed August 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-453A1.txt
  • the unauthorized change occurred and neither MCI nor TDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89677, filed July 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-454A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against American IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0203377, filed October 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-455A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196656, filed September 6, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-456A1.txt
  • occurred and neither the authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190981, received August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-457A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against One Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0195577, filed September 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-458A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0193860, filed September 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-459A1.txt
  • change occurred and neither the authorized carrier nor Norristown may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0200829, received October 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-460A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207491, filed November 28, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-461A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0190954, filed August 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-462A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Network Communications Int'l Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0149151S, filed November 29, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-463A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Lightyear, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89294, filed March 31, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-464A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89603, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-465A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S89718 09/28/05 02/06/06 Sprint 05-S0206781 11/28/05 02/02/06 Verizon 05-S0208713 12/06/05 01/12/06 Verizon 05-S0211487 12/20/05 02/06/06 VarTec Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-466A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-I0209606S 12/12/05 01/20/06 SBC 05-I0208513S 11/28/05 02/06/06 SBC 05-S0205458 11/07/05 12/30/05 SBC 05-S0208717 12/06/05 01/12/06 SBC 06-S0212864 01/03/06 02/10/06 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-467A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0001230S 12/20/05 02/01/06 Verizon 05-S0205845 11/16/05 01/09/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-468A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0205848 11/16/05 01/26/06 Verizon 05-I0207942S 11/14/05 01/26/06 SBC See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-469A1.txt
  • by Complainants against Buzz ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S0195581 05-S0197684 DATE OF COMPLAINT 09/19/05 09/27/05 DATE OF CARRIER RESPONSE 11/04/05 11/03/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-478A1.txt
  • thirty days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89116, filed February 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-479A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89159, filed February 22, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-480A1.txt
  • after the unauthorized change occurred and neither Verizon nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89181, filed March 1, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-481A1.txt
  • thirty days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica McMahon, Acting Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0145265S, filed October 25, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-656A1.txt
  • 2005 Sprint 05-S0001155S August 15, 2005 September 7, 2005 AT&T 05-S0001206S October 21, 2005 January 6, 2006 Verizon 05-S0188991 August 15, 2005 September 12, 2005 MCI, Inc. 05-S0197681 September 26, 2005 October 18, 2005 AT&T 05-S0198445 October 4, 2005 October 31, 2005 AT&T 05-S0208707 November 1, 2005 January 6, 2006 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-657A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0215422 01/12/06 02/14/06 Verizon 06-S0217817 01/23/06 02/22/06 AT&T, Inc. 06-S0222361 02/14/06 03/14/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-661A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 04-S88698 November 1, 2004 December 6, 2004 MCI, Inc. 04-S88882 December 14, 2004 January 28, 2005 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-678A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against LDC IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89253, filed March 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-679A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE AUTHORIZED CARRIER 05-S89301 05-S89508 May 25, 2005 May 11, 2005 June 8, 2005 June 6, 2005 Verizon Long Distance Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-680A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0207863, filed November 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-681A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER NUMBER RESPONSE 05-S0209605 December 12, 2005 February 6, 2006 05-S0210662 December 14, 2005 February 8, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-682A1.txt
  • change occurred and neither their authorized carrier nor ACN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0212594, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-683A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Qwest IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0212127, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-684A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209609, filed December 5, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-685A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210454, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-686A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 06-S0213125 January 3, 2006 February 21, 2006 Global Touch Telecom 06-S0213643 January 3, 2006 February 21, 2006 Global Touch Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-687A1.txt
  • change occurred and neither their authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221254, filed January 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-688A1.txt
  • change occurred and neither their authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0213133, filed January 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-689A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBCLD IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212873, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-690A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217232, filed January 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-691A1.txt
  • change occurred and neither their authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221354, filed February 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-692A1.txt
  • change occurred and neither their authorized carrier nor PAETEC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215957, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-693A1.txt
  • occurred and neither their authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0215420, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-694A1.txt
  • occurred and neither their authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214130, filed February 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-695A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 06-S0212527 December 27, 2005 February 21, 2006 Global Touch Telecom 06-S0213130 January 3, 2006 February 21, 2006 Global Touch Telecom 06-S0213129 January 3, 2006 February 21, 2006 Global Touch Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-696A1.txt
  • change occurred and neither their authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216881, filed January 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-703A1.txt
  • and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint against Nationwide IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89282, filed March 29, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-704A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Qwest ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S0203228 05-S0212523 DATE OF COMPLAINT 10/31/05 12/27/05 DATE OF CARRIER RESPONSE 12/15/05 01/31/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-705A1.txt
  • unauthorized change occurred and neither Verizon nor Preferred Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0219432, filed January 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-706A1.txt
  • occurred and neither AT&T Corporation nor Long Distance Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0210453, filed December 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-707A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0216880 01/19/06 03/02/06 AT&T. Inc. 06-S0216876 01/19/06 03/02/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-708A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the Complaints filed by Complainants against Nationwide ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 05-S89282 05-S89562 DATE OF COMPLAINT 03/29/05 05/23/05 DATE OF CARRIER RESPONSE 05/05/05 06/08/05 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-709A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0212524 12/22/05 02/21/06 Global Touch Telecomm 06-S0215471 06/29/04 10/07/04 Global Touch Telecomm See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-710A1.txt
  • thirty days after the unauthorized change occurred and Adelphia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0210663, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-711A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OLS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89348, filed April 14, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-712A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89491, filed March 7, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-713A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-B0204344S, filed October 23, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-714A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89607, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-715A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217222, filed December 27, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-716A1.txt
  • the unauthorized change occurred and neither BellSouth nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0212876, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-717A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0204219, filed November 3, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-718A1.txt
  • after the unauthorized change occurred and neither Sprint nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-S0205847, filed November 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-719A1.txt
  • after the unauthorized change occurred and neither Global nor TTE may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-05-I0188663S, filed August 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-736A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0169856S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-737A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-I0159921S, filed March 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-738A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0217823, filed January 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-739A1.txt
  • the unauthorized change occurred and neither Verizon nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0196159, filed September 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-740A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0209607, filed December 12, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-741A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0209130 December 7, 2005 February 13, 2006 06-I0215307S February 6, 2006 March 16, 2006 06-S0216310 January 16, 2006 March 3, 2006 06-S0217820 January 20, 2006 March 7, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-742A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0204579 November 4, 2005 December 22, 2005 05-S0205460 November 8, 2005 December 22, 2005 05-S0206793 November 21, 2005 January 9, 2006 06-S0001237S January 18, 2006 March 16, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-743A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0204580 November 7, 2005 December 16, 2005 05-S0205849 November 17, 2005 December 12, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-752A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Communicate Technological Systems, L.L.C. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0198458, filed October 2, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-876A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223038, filed February 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-877A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-S0196658 September 19, 2005 November 22, 2005 05-S0199411 October 4, 2005 November 29, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-878A1.txt
  • RESPONSE NUMBER 05-I0195871S September 20, 2005 December 21, 2005 05-S0184639 July 25, 2005 September 20, 2005 05-S0204717 November 8, 2005 January 4, 2006 05-S0207867 November 29, 2005 January 10, 2006 05-S0208699 December 6, 2005 January 10, 2006 06-I0213413S December 19, 2005 February 21, 2006 06-S0215963 January 5, 2006 February 21, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-879A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 05-I0197243S September 21, 2005 October 28, 2005 05-S0193471 September 7, 2005 October 18, 2005 05-S0204583 November 7, 2005 December 20, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-880A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0214136, filed January 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-881A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89609, filed June 16, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-882A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0205851, filed September 9, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-883A1.txt
  • to absolution for the AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89419, filed April 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-884A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE RESPONSE 06-I0214126S January 3, 2006 February 2, 2006 Verizon 06-S0215962 January 12, 2006 February 2, 2006 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-885A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0001249S, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-886A1.txt
  • any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 05-S0001187S 10/11/05 03/13/06 05-S0202725 10/24/05 03/01/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-887A1.txt
  • occurred and neither Complainant's authorized carrier nor GT Telecomm may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0213131, filed January 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-888A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0223039 February 22, 2006 March 28, 2006 06-S0224310 February 28, 2006 March 28, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-889A1.txt
  • collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 06-S0220663 02/06/06 03/25/06 06-S0218566 01/30/06 03/10/06 06-S0221245 02/2/06 04/06/06 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-890A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221262, filed February 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-891A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220035, filed February 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-892A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VLD Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220664, filed December 19, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-893A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221357, filed February 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-894A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0226266, filed March 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-895A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212871, filed December 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0212519, filed December 21, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-897A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0221256, filed February 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-898A1.txt
  • occurred and neither Complainant's authorized carrier nor America Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218793, filed February 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-899A1.txt
  • change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0214968, filed January 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-900A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0220082, filed February 6, 2006. At the time of the complaint AT&T, Inc. was known as SBC Communications, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-901A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneTouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217818, filed January 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-908A1.txt
  • after the unauthorized change occurred and neither Verizon nor One Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0216600S, filed January 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-909A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 05-S0205454 11/07/05 02/13/06 SBC Communications 05-S0211749 12/22/05 02/15/06 World-Link Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-910A1.txt
  • those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0218156 01/27/06 03/07/06 Verizon 06-S0221782 02/28/06 03/15/06 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-911A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0215469 01/06/06 02//17/06 SBC 06-S0222375 02/21/06 04/06/06 CommuniGroup of KC 06-S0224770 02/28/06 04/06/06 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-912A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89370, filed April 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-913A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0212528 12/28/05 01/24/06 Verizon 06-S0218154 01/20/06 02/07/06 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-924A1.txt
  • Docket No. 02-386, DA 05-3174 (rel. Dec. 12, 2005). See 47 C.F.R. § 64.4002(a)(7) and (c) (hereinafter referred to as ``CARE rules''). Petition at 2. A PIC freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express written or oral consent. 47 C.F.R. § 64.1190(a). Petition at 2. See also 47 C.F.R. § 64.4002(a)(7) and (c). Id. at 1. Id. Mid America states that it is ``attempting to combine and incorporate programming changes for new requirements in its regularly-scheduled releases of its operating support system product and thus, limiting the cost to the client, rather than issuing numerous updates which would be costly to its
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-940A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89352, filed March 30, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-971A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0213756S, filed January 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-972A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0217237, filed January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. AT&T, Inc. was known as SBC Communications at the time of the complaint. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-06-973A1.txt
  • 16, 2005 05-S0205456 November 9, 2005 December 16, 2005 05-S0206790 November 22, 2005 December 16, 2005 05-S0206840 November 22, 2005 December 13, 2005 05-S0207478 November 29, 2005 January 27, 2006 05-S0207856 November 29, 2005 January 9, 2006 05-S0208705 December 6, 2005 January 6, 2006 05-S0208720 December 6, 2005 January 27, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1353A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235467, filed April 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1465A1.txt
  • RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon and Verizon Long Distance (filed May 31, 2005) (Petition), seeking reconsideration of Verizon Long Distance, 20 FCC Rcd 8431 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. One other complaint was considered in the Division Order. Verizon is not seeking reconsideration of the decision with respect to that complaint, IC No. 04-S88264. See Petition at 1, n.1. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of
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  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Telecom Management, Inc. d/b/a Pioneer Telephone (filed May 12, 2006) (Petition) seeking reconsideration of Telecom Management, Inc. d/b/a Pioneer Telephone, 21 FCC Rcd 4168 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1491A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0239136 June 6, 2006 December 28, 2006 06-S0242011 06-S0248330 June 20, 2006 September 5, 2006 December 28, 2006 November 3, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1492A1.txt
  • days after the unauthorized change occurred and TTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250058, filed September 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1493A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257786, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1494A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0251383 October 6, 2006 December 5, 2006 06-S0253015 October 26, 2006 December 13, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1495A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243383, filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1496A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259999, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1497A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0255503 October 4, 2006 December 19, 2006 06-S0256437 November 20, 2006 January 10, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1498A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0248898 September 13, 2006 October 30, 2006 February 13, 2007 06-S0250270 September 28, 2006 October 30, 2006 February 20, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1499A1.txt
  • May 16, 2006 June 23, 2006 July 7, 2006 July 21, 2006 October 6, 2006 November 10, 2006 November 3, 2006 November 28, 2006 February 6, 2007 January 22, 2007 December 6, 2006 November 21, 2006 December 5, 2006 December 5, 2006 February 16, 2007 February 13, 2007 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1500A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243203, filed July 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1501A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251687, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1502A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S001405 September 19, 2006 November 11, 2006 06-S0251684 October 13, 2006 November 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1503A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235465, filed May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1505A1.txt
  • occurred and neither AT&T Corporation nor Long Distance Consolidated Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S026659, filed March 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1506A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235254, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1507A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S244516, filed July 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1508A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 06-S0250548 September 13, 2006 October 26, 2006 06-S0254231 October 10, 2006 November 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1509A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Legent Communications Corporation Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253372, filed October 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1510A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247763, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1511A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against HelloCom IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253358, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1512A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253589, filed November 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1513A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254662, filed November 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1514A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255576, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1515A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257223, filed November 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1516A1.txt
  • by Complainants against Sage ARE DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 06-S0245444 06-S0259583 DATE OF COMPLAINT 08/09/06 12/19/06 DATE OF CARRIER RESPONSE 08/28/06 01/22/07 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1517A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0231220S, filed April 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1518A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Pioneer IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246481, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1519A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S243827, filed July 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1520A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCBC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244963, filed August 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1521A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253360, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1522A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against RRLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252322, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1523A1.txt
  • change occurred and neither Complainant's authorized carrier nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257761, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1524A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0259256 12/11/06 2/27/07 Verizon 06-S0260007 12/26/06 2/27/07 Verizon 06-S0262333 1/15/07 3/14/07 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1525A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against TelSeven IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251686, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1526A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Online Savings IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241705, filed June 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1527A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against UTI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241119, filed June 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1528A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248811, filed August 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1529A1.txt
  • change occurred and neither Complainant's authorized carrier nor TNCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249349, filed September 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1530A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257131, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1531A1.txt
  • change occurred and neither Complainant's authorized carrier nor Trinsic may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0241442, filed June 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1533A1.txt
  • change occurred and neither Complainant's authorized carrier nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255188, filed November 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1534A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243721, filed July 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1535A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251381, filed October 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1536A1.txt
  • occurred and neither Complainant's authorized carrier nor FB Connection may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224769, filed March 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1537A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256976, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1538A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260002, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1539A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249092, filed September 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1540A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0226271, filed March 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1541A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244994, filed September 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1543A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242711, filed July 10, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1544A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0233111, filed April 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1545A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247759, filed August 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1546A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242412, filed July 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1547A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against CBS Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0247302, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1558A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred Billing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243406, filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1559A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NetOne IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238845, filed June 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1850A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260213, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1851A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260924, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1852A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267478, filed February 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1853A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261311, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1855A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259589, filed December 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1856A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254235, filed November 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1857A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235687, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1858A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255993, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1859A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001476 December 3, 2006 December 27, 2006 March 15, 2007 06-S0251489 October 12, 2006 November 13, 2006 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1860A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260855, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1861A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0262326, filed January 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1862A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263448, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1865A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001488, filed December 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1866A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Assist IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252672, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1868A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255002, filed November 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1870A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255995, filed October 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1871A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260216, filed December 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1872A1.txt
  • the unauthorized change occurred and neither AT&T nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261312, filed December 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1873A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265314, filed January 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1874A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265422, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1875A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265442, filed December 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1876A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266290, filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1877A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268137, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1878A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268802, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1880A1.txt
  • Communications ARE DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0262566 1/22/07 3/6/07 07-S0262568 1/22/07 3/6/07 07-S0263994 1/23/07 3/19/07 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1881A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0264131 December 11, 2006 March 6, 2007 07-S0266974 February 12, 2007 March 27, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1898A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254234, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1899A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253016, filed October 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1900A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0243205 July 14, 2006 August 30, 2006 December 5, 2006 06-S0245987 August 15, 2006 September 20, 2006 December 13, 2006 06-S0251490 October 12, 2006 January 18, 2007 March 15, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1901A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0233112 April 10, 2006 May 23, 2006 06-S0233113 April 10, 2006 May 23, 2006 06-S0235253 April 25, 2006 June 22, 2006 06-S0235461 May 1, 2006 June 22, 2006 06-S0245184 August 8, 2006 September 29, 2006 06-S0248182 September 5, 2006 October 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1902A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001393 September 5, 2006 October 6, 2006 December 5, 2006 06-S0250559 September 30, 2006 November 22, 2006 February 23, 2007 06-S0259323 December 12, 2006 January 25, 2007 March 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1903A1.txt
  • §§ 0.141, 0.361, 1.719, the complaints filed ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0252619 October 23, 2006 January 10, 2007 06-S0259957 December 26, 2006 January 31, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1908A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S001301 May 1, 2006 June 13, 2006 September 30, 2006 06-S0243826 June 21, 2006 August 24, 2006 September 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1909A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OPTICOM IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224311, filed March 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1910A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263449, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1911A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260004, filed December 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1912A1.txt
  • charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0256952 11/28/06 2/08/07 Verizon 06-S0259582 11/26/06 2/27/07 Verizon 07-S0261996 1/09/07 3/12/07 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1913A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ClearWorld IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238503, filed May 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1914A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Talk IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239855, filed June 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1915A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235018, filed April 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1916A1.txt
  • 1.719, the complaints filed against AT&T, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 06-S0255994 October 7, 2006 January 15, 2007 07-S001504 January 5, 2007 February 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1917A1.txt
  • and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Protel Advantage, Inc. d/b/a Long Distance Savings. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257125, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-1918A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 06-S001422 October 13, 2006 November 28, 2006 March 8, 2007 06-S0258246 December 7, 2006 January 23, 2007 March 6, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2202A1.txt
  • change occurred and neither Complainant's authorized carrier nor IDT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254666, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248329, filed August 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2204A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear World Communications Corporation Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249698, filed September 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2205A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257121, filed November 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2206A1.txt
  • occurred and neither ENC, Inc. nor Clear World Communications Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0241121, filed June 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2207A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against PAETEC Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259581, filed December 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2208A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S256984, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2209A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260009, filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2210A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S250556, filed October 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2213A1.txt
  • and neither BellSouth Telecommunications, Inc. nor Cingular Wireless, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0240295, filed May 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2215A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257121, filed November 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2216A1.txt
  • change occurred and neither BellSouth Telecommunications, Inc. nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239303, filed May 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2217A1.txt
  • change occurred and neither TomatoVine, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0244514 filed July 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2218A1.txt
  • unauthorized change occurred and neither Verizon nor U.S. Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S02550555 filed September 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2219A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Official Small Business Association, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252325, filed October 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2220A1.txt
  • unauthorized change occurred and neither Verizon nor Line Systems may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250555 filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2223A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249357, filed September 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2224A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255504, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2225A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Talk America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255500, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2240A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254237, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2241A1.txt
  • unauthorized change occurred and MCI nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001436, filed October 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2242A1.txt
  • unauthorized change occurred and Qwest nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246216, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2243A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259689, filed December 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2244A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S026003, filed December 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2245A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001435, filed October 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2246A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001478, filed December 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2247A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257117, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2248A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ONE Touch IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246664, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2262A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0250267 06-S0250552 September 28, 2006 September 20, 2006 November 15, 2006 November 15, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2267A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256948, filed November 25, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2268A1.txt
  • Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 07-S0262341 January 17, 2007 None Specified 07-S0266292 February 5, 2007 None Specified 07-S0266294 February 5, 2007 Pioneer Telecom, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2269A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ISC IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259692, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2270A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255574, filed November 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2271A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265041, filed November 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2272A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257225, filed November 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2303A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257128, filed November 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2316A1.txt
  • DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0250672 October 4, 2006 November 20, 2006 February 23, 2007 06-S0259250 December 8, 2006 January 31, 2007 March 15, 2007 06-S0260008 07-S001506 December 26, 2006 January 8, 2007 January 25, 2007 March 9, 2007 March 7, 2007 May 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2317A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0244599 August 2, 2006 September 20, 2006 November 29, 2006 06-S0255185 November 8, 2006 December 19, 2006 February 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2318A1.txt
  • the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0259327 December 13, 2006 February 13, 2007 07-S0262335 January 7, 2007 February 22, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2319A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259320, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2352A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255506, filed October 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2353A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06- S0259254, filed December 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2354A1.txt
  • 23, 2007 07-S0266370 January 16, 2007 March 23, 2007 07-S0260854 November 20, 2006 March 23, 2007 AT&T, Inc. See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2421A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259252, filed December 11, 2006. This complaint was originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2422A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0243712, filed July 18, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2423A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256441, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2430A1.txt
  • April 6, 2007 Verizon 07-S0271173 January 10, 2007 April 3, 2007 07-S0271774 January 29, 2007 April 5, 2007 See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2431A1.txt
  • 2007 Verizon 07-S0268549 February 6, 2007 March 23, 2007 Verizon 07-S0270249 January 8, 2007 March 30, 2007 AT&T See Appendix A. These complaints were originally served on Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to service and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2434A1.txt
  • 0.361, 1.719, the complaints filed against Sprint ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0244960 August 7, 2006 October 20, 2006 06-S0253628 October 17, 2006 November 30, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2435A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259322, filed December 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2436A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248414, filed September 8, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2437A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246214, filed August 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2438A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256438, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2439A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0248891, filed September 12, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2440A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253008, filed October 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2441A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NOS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252624, filed October 17, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2446A1.txt
  • be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER NUMBER 07-S001522 February 7, 2007 Qwest 07-S0260857 December 11, 2006 Verizon 07-S0264042 January 26, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2497A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261994, filed January 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2498A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0264046, filed January 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2499A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266482, filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2500A1.txt
  • and American Long Lines Network nor LDC Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268161, filed February 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2501A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268165, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2502A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telecircuit Network IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268225, filed March 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2503A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270719, filed March 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2504A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270721, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2505A1.txt
  • occurred and neither Complainant's authorized carrier nor Talk America may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271172, filed February 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2506A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272636, filed April 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2507A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BellSouth Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001509, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2508A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272292, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2510A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272293, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2511A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272294, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2512A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273350, filed April 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2513A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273566, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2515A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273677, filed April 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2516A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274689, filed April 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2524A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0266989 February 12, 2007 March 20, 2007 07-S0270714 March 22, 2007 April 25, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-252A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0249093, filed September 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-253A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252625, filed October 23, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-254A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001413, filed October 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-255A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255496, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-256A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0231409, filed March 29, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-257A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0246202 August 8, 2006 November 16, 2006 AT&T. Inc. 06-S0250932 October 3, 2006 November 9, 2006 BellSouth 06-S0255003 November 7, 2006 December 8, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2587A1.txt
  • may pursue any collection against Complainants for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF COMPLAINT COMPLAINT 07-S001517 January 25, 2007 07-S0263454 January 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2591A1.txt
  • unauthorized change occurred and neither Qwest nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261313, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2592A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263446 filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2593A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001520, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2598A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001530, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2599A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S0267711 February 21, 2007 March 6, 2007 Verizon 07-S0270717 March 20, 2007 March 30, 2007 07-S0270921 December 29, 2006 March 29, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-259A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253368, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-260A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256970, filed November 21, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-261A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254665, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2622A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261995, filed January 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263445, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2624A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266970, filed December 15, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2625A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259958, filed December 26, 2006. Informal Complaint No. IC 07-S0270236 is a duplicate of IC 06-S0259958. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2626A1.txt
  • 2007 07-S0267717 February 17, 2007 March 16, 2007 June 8, 2007 07-S0268142 February 26, 2007 April 18, 2007 June 8, 2007 07-S0268801 March 18, 2007 April 18, 2007 June 8, 2007 07-S0272437 February 10, 2007 April 20, 2007 June 8, 2007 07-S0273026 April 9, 2007 May 7, 2007 June 8, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-262A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001424, filed October 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2630A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0260006, filed December 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2631A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262334, filed January 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2632A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0259584, filed December 18, 2006 See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2633A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250266, filed September 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2634A1.txt
  • DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0260214 December 20, 2006 March 15, 2007 May 23, 2007 07-S0260927 January 3, 2007 February 7, 2007 May 23, 2007 07-S0266293 February 8, 2007 March 9, 2007 May 29, 2007 07-S0270243 January 31, 2007 April 16, 2007 May 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-263A1.txt
  • change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255996, filed November 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2641A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0275351, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2642A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Americatel Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266590, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-264A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255510, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-265A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0250264, filed September 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2693A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001487, filed December 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2869A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0260922 January 3, 2007 February 7, 2007 Verizon. 07-S0260952 December 28, 2006 February 1, 2007 AT&T, Inc. 07-S001560 April 18, 2007 May 22, 2007 AT&T, Inc. 07-S0262332 January 16, 2007 February 20, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2894A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001518, filed January 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2895A1.txt
  • and neither Complainant's authorized carrier nor BellSouth Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263648, filed January 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2896A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0269229, filed March 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2897A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream Communications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271168, filed January 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2898A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274200, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2899A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Level 3 Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274230, filed March 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2900A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274979, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2901A1.txt
  • §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LoTel, Inc. d/b/a Coordinated Billing Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276951, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2902A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277079, filed April 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2903A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277110, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2905A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001590 May 12, 2007 June 11, 2007 07-S001593 May 14, 2007 June 11, 2007 07-S0265818 February 1, 2007 June 11, 2007 07-S0276110 May 7, 2007 June 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2906A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272598, filed April 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2960A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0271222 March 26, 2007 April 13, 2007 AT&T, Inc. 07-S0276111 May 7, 2007 June 5, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2961A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001577 May 2, 2007 June 11, 2007 07-S001594 May 15, 2007 June 11, 2007 07-S0274693 April 25, 2007 June 11, 2007 07-S0276219 May 9, 2007 June 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2962A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265806, filed February 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2963A1.txt
  • change occurred and neither Complainant's authorized carrier nor Nexus may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266484, filed February 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2964A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266483, filed February 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2965A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262331, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2966A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266978, filed February 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2967A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265805, filed February 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2969A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267719, filed February 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2970A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267479, filed February 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2971A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadwing IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265812, filed January 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2972A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265814, filed January 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2973A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Matrix IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265480, filed January 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-2974A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleDias IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261029, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3050A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260921, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3051A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265031, filed December 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3056A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260920, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3057A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001508, filed January 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3058A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Sprint Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261030, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3059A1.txt
  • unauthorized change occurred and MCI, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S02690928, filed January 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3060A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260925, filed January 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3065A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270923, filed January 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3101A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0260926, filed January 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3102A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0261305, filed January 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3104A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cordia Communications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262572, filed January 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3213A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0272489S, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3215A1.txt
  • 29, 2007 07-S0274687 April 23, 2007 June 29, 2007 07-S0277042 May 15, 2007 June 29, 2007 07-S0277109 May 17, 2007 June 29, 2007 07-S0277285 May 21, 2007 June 29, 2007 07-S0277528 May 23, 2007 June 29, 2007 07-S0277534 May 24, 2007 June 29, 2007 07-S0277887 June 5, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3216A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271221, filed March 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3224A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271170, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3225A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telrite IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0262327, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3226A1.txt
  • 2007 None 07-S0272597 February 20, 2007 June 11, 2007 None 07-S0273675 April 16, 2007 June 11, 2007 Embarq See Appendix A. These complaints were originally filed against Buzz Telecom, Inc. (Buzz). Buzz has sold all company assets, including trade names, and conveyed all rights to serve and bill Buzz customers to UMCC Holdings, Inc. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3227A1.txt
  • change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272215, filed March 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3228A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271171, filed January 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3229A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268164, filed February 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3230A1.txt
  • change occurred and neither their authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274239, filed February 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3231A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cox IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268550, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3232A1.txt
  • RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Global Crossing Telecommunications, Inc. (filed Nov. 1, 2006) (Petition) seeking reconsideration of Global Crossing Telecommunications, Inc., 21 FCC Rcd 11215 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3233A1.txt
  • effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq Communications, Inc. (filed March 5, 2007) (Petition), seeking reconsideration of Embarq Communications, Inc., 22 FCC Rcd 1196 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3257A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263447, filed January 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3258A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Nexus IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0263652, filed January 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3272A1.txt
  • 0.361, 1.719, the complaints filed against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 07-S0262328 January 16, 2007 March 15, 2007 07-S0266297 February 1, 2007 March 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3273A1.txt
  • after the unauthorized change occurred and Horizon Telecom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265312, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3274A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270229, filed January 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3275A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266979, filed January 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3276A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0268803, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3277A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001549, filed March 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3278A1.txt
  • unauthorized change occurred and neither AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270248 filed February 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-335A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon (filed October 29, 2004) (Petition) seeking reconsideration of Verizon, 19 FCC Rcd 19013 (2004) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CCB). See Division Order, 19 FCC Rcd 19013 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-341A1.txt
  • Order), issued by CGB. We are permitted to act on a petition for further reconsideration or may refer it to the Commission for action. See 47 C.F.R. § 1.106(a)(1). We have chosen to act on Americatel's Further Petition. See Initial Order, 17 FCC Rcd 21723 (2002), aff'd, Reconsideration Order, 19 FCC Rcd 4535 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3420A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0265313, filed January 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3421A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276846, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3422A1.txt
  • to absolution for the AT&T Corporation nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274982, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3426A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276107, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3427A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278060, filed June 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3428A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268223, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3429A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against NECC Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001576, filed May 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3430A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278458, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3431A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001555, filed April 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3432A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001629, filed June 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3433A1.txt
  • change occurred and neither their authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277767, filed June 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3434A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278457, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3435A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VoiceNet Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001600, filed May 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3436A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274234, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3437A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001646, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3438A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001624, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3439A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277772, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3440A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277888, filed June 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3441A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0273564 April 16, 2007 July 13, 2007 07-S0273683 April 18, 2007 July 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3446A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001551, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3447A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001548, filed March 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3448A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001562, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3449A1.txt
  • occurred and neither their authorized carrier nor ACN Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0271220, filed March 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-344A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Cinergy Communications Company (filed April 7, 2005) (Petition) seeking reconsideration of Cinergy Communications Company, 20 FCC Rcd 1302 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 1302 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3450A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274980, filed April 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3451A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274324, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273348, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3453A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273563, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3454A1.txt
  • occurred and neither Complainant's authorized carrier nor IQ Tel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273205, filed April 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3455A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001566 April 24, 2007 June 29, 2007 07-S0274323 April 17, 2007 June 29, 2007 07-S0274692 April 25, 2007 June 29, 2007 07-S0276099 April 9, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3456A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001581 May 9, 2007 June 29, 2007 07-S001617 May 25, 2007 June 29, 2007 07-S001627 May 31, 2007 June 29, 2007 07-S0277104 May 15, 2007 June 29, 2007 07-S0277769 May 31, 2007 June 29, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3459A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266589, filed February 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-345A1.txt
  • days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See Division Order, 19 FCC Rcd 11962 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3460A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0268799 February 28, April 18, 2007 Verizon 07-S0271224 March 26, 2007 April 5, 2007 Verizon 07-S0271777 March 29, 2007 May 2, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3461A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0267712 07-S0270202 February 21, 2007 March 20, 2007 April 1, 2007 May 1, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3462A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0268558 March 9, 2007 May 9, 2007 Qwest 07-S0274246 April 19, 2007 June 8, 2007 QuantumLink See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3463A1.txt
  • Specified 07-S0276222 May 9, 2007 June 11, 2007 TelecomUSA 07-S0277106 May 16, 2007 June 29, 2007 Qwest 07-S0277107 May 16, 2007 June 29, 2007 Qwest 07-S0277705 May 31, 2007 June 29, 2007 Embarq 07-S001582 June 6, 2007 June 11, 2007 AT&T, Inc. 07-S001607 May 23, 2007 June 29, 2007 None Specified See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3464A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Co. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276847, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3465A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273678, April 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3466A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0267772, filed February 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-346A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Privasafe (filed February 21, 2006) (Petition) seeking reconsideration of Privasafe, 21 FCC Rcd 775 (2006) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 21 FCC Rcd 775 (2006). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-347A1.txt
  • Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Communications Co. L.P. (filed May 23, 2003) (Petition) seeking reconsideration of Sprint Communications Corporation, 18 FCC Rcd 8275 (2003) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 18 FCC Rcd 8275 (2003). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3487A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277703, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-348A1.txt
  • Affairs Bureau See Petition for Reconsideration filed by Trans National Communications International, Inc. (filed July 12, 2005) (Petition) seeking reconsideration of Trans National Communications International, Inc., 20 FCC Rcd 11049 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 11049 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. Two other complaints also were considered in the Division Order, but our decision here does not alter our findings regarding those complaints. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3499A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270231, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-349A1.txt
  • Affairs Bureau See Petition for Reconsideration of Acceris Management and Acquisition LLC d/b/a Communications Corp. (filed November 2, 2005) (Petition) seeking reconsideration of Acceris Communications Corporation, 20 FCC Rcd 15620 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 15620 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-350A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Verizon Long Distance (filed Feb. 25, 2005) (Petition) seeking reconsideration of Verizon Long Distance, 20 FCC Rcd 1458 (2005) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 20 FCC Rcd 1458 (2005). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-351A1.txt
  • Petition, ``Verizon'' or ``Verizon Long Distance'' refers to Bell Atlantic Communications, Inc, d/b/a Verizon Long Distance. Petition at 1 n.2. The caption of both the Division Order and our Order today is ``Verizon Long Distance'' and, for simplicity, we will use ``Verizon'' to encompass all names. See Division Order, 19 FCC Rcd 11911 (2004). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3522A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272482, filed February 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3651A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277111, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3653A1.txt
  • change occurred and Embarq Communications, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276776, filed May 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3654A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274212, filed April 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3655A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CRC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277734, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3656A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277665, filed May 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3657A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277436, filed May 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3658A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S01661, filed June 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3659A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273027, filed April 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3660A1.txt
  • change occurred and neither AT&T, Inc. nor Working Assets may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277535, filed May 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3661A1.txt
  • change occurred and Ultimate Medium Communications Corporation nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274221, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3663A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0273206 April 11, 2007 July 31, 2007 07-S0277434 May 18, 2007 July 31, 2007 07-S0277671 May 29, 2007 July 31, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3674A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276214, filed May 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3717A1.txt
  • 1.719, the complaints filed by Complainants against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0274775 April 26, 2007 May 23, 2007 07-S0274981 April 30, 2007 June 8, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3731A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0271223 March 26, 2007 June 11, 2007 August 6, 2007 07-S0274214 April 20, 2007 May 14, 2007 August 6, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3732A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276100, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3733A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277437, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3742A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001699 July 10, 2007 August 13, 2007 07-S0276777 May 9, 2007 August 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3743A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel d/b/a ONE Touch Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277047, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3744A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279421, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3745A1.txt
  • 14, 2007 07-S001683 June 27, 2007 August 14, 2007 07-S001702 July 11, 2007 August 13, 2007 07-S0277669 May 23, 2007 August 13, 2007 07-S0277775 June 5, 2007 August 13, 2007 07-S0278231 June 11, 2007 August 13, 2007 07-S0278566 June 14, 2007 August 14, 2007 07-S0279040 June 22, 2007 August 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3750A1.txt
  • and neither Complainant's authorized carrier nor Excel Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001598, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3751A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Communications, LLC IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274228, filed March 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3752A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0274321 April 23, 2007 May 2, 2007 Verizon 07-S0268557 March 8, 2007 April 17, 20076 AT&T, Inc. 07-S0276220 May 9, 2007 June 12, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3761A1.txt
  • change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272599, filed April 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3762A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277045, filed May 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3770A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276109, filed May 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3771A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276102, filed March 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3774A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel Co. Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279794, filed July 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3775A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001528, filed February 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3777A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280525, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3778A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280149, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-378A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0224312, filed February 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-379A1.txt
  • RESPONSE 06-S001396 September 2, 2006 October 4, 2006 December 13, 2006 06-S001414 October 5, 2006 October 31, 2006 January 7, 2007 06-S0242184 July 5, 2006 September 6, 2006 January 3, 2007 06-S0244059 July 25, 2006 September 13, 2006 December 13, 2006 06-S0245994 August 14, 2006 September 20, 2006 December 26, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-380A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253018, filed October 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-381A1.txt
  • and neither ACN Communications Network, Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253359, filed October 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3839A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0279430 July 2, 2007 August 13, 2007 07-S0279431 June 6, 2007 August 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-384A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0249767 September 25, 2006 November 13, 2006 AT&T, Inc. 06-S0253373 October 31, 2006 December 7, 2006 Verizon 06-S0255005 November 7, 2006 December 4, 2006 AT&T, Inc. 06-S0256972 November 27, 2006 December 18, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-3856A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279550, filed July 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-385A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0256440 November 20, 2006 January 3, 2007 AT&T, Inc. 06-S0256974 November 25, 2006 January 4, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-386A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S001447 November 14, 2006 December 22, 2006 Verizon 06-S0255495 November 6, 2006 December 21, 2006 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-387A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0254664, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-388A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255001, filed November 7, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-389A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001455, filed November 16, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-390A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001415, filed October 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-392A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252324, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-395A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255498, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-398A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BSLD, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252620, filed October 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-400A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Buzz, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S001407, filed September 26, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4041A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S001633 June 4, 2007 June 14, 2007 07-S0279092 June 25, 2007 July 6, 2007 07-S0279425 July 2, 2007 July 13, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4042A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001719 July 19, 2007 August 30, 2007 07-S0280650 June 18, 2007 August 30, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4043A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277777, filed June 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4044A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0276845 May 12, 2007 June 21, 2007 AT&T 07-S001605 May 22, 2007 July 6, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4045A1.txt
  • INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0276217 May 9, 2007 July 17, 2007 Verizon 07-S0277113 May 7, 2007 August 3, 2007 Verizon 07-S0277530 May 22, 2007 July 17, 2007 Verizon 07-S0278235 June 7, 2007 August 10, 2007 Verizon 07-S0279091 June 25, 2007 July 17, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4046A1.txt
  • 2007 AT&T 07-S0280087 July 11, 2007 August 14, 2007 Not Specified 07-S001622 May 30, 2007 August 13, 2007 Verizon 07-S001658 June 14, 2007 August 14, 2007 AT&T 07-S001665 June 18, 2007 August 14, 2007 Sprint 07-S001690 June 27, 2007 August 14, 2007 AT&T 07-S001703 July 12, 2007 August 13, 2007 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4047A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274205, filed April 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4048A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273690, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4049A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276098, filed April 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4050A1.txt
  • occurred and neither Complainant's authorized carrier nor Sprint Nextel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272216, filed March 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4051A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S001697 July 6, 2007 July 13, 2007 AT&T, Inc. 07-S0277779 June 5, 2007 June 15, 2007 None 07-S0279094 June 25, 2007 July 10, 2007 Embarq Communications, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4052A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER 07-S0278305 June 11, 2007 June 19, 2007 AT&T, Inc. 07-S0279981 July 11, 2007 June 20, 2007 Sprint Commun. Co. L.P 07-S0279037 June 20, 2007 July 10, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4053A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277102, filed May 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4054A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001578, filed May 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4055A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001580 07-S0276216 May 7, 2007 May 8, 2007 June 7, 2007 June 18, 2007 August 24, 2007 August 10, 2007 07-S0277664 May 29, 2007 July 12, 2007 August 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4056A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001729, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4057A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276244, filed February 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4058A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279843, filed July 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4059A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279709, filed July 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4060A1.txt
  • days after the unauthorized change occurred and AT&T may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276106, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4061A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0281394S, filed August 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4062A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279302, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4063A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274318, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4064A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281194, filed August 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4065A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0268226 March 2, 2007 September 4, 2007 07-S0273562 April 16, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4066A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001640, filed June 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4067A1.txt
  • change occurred and neither Complainant's authorized carrier nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281436, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4068A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001713, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4069A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279417, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4070A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281954, filed August 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4071A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276844, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4072A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279039, filed June 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4081A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274696, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4082A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001682, filed June 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4083A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0278494S, filed June 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4084A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274219, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4085A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0274220 March 9, 2007 May 14, 2007 September 4, 2007 07-S0277284 May 21, 2007 July 10, 2007 August 24, 2007 07-S0278059 March 28, 2007 July 11, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4087A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273023, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4088A1.txt
  • after the unauthorized change occurred and Verizon nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001542, filed March 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4089A1.txt
  • the unauthorized change occurred and neither Verizon nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273023, filed March 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4091A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Comcast IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274697, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4092A1.txt
  • 18, 2007 August 14, 2007 Embarq 07-S0279426 June 2 2007 August 14, 2007 AT&T, Inc. 07-S0279432 July 2, 2007 August 14, 2007 AT&T, Inc. 07-S0279693 July 3, 2007 August 14, 2007 AT&T Corp. 07-S0279695 July 5, 2007 August 14, 2007 Working Assets 07-S0280531 July 24, 2007 August 15, 2007 None Specified See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4100A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281335, filed August 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4140A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268166, filed February 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4141A1.txt
  • change occurred and neither their authorized carrier nor BellSouth may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001540, filed March 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0268797, filed March 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4143A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272289, filed April 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4144A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneTouch IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272291, filed April 2,, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4145A1.txt
  • change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276949, filed April 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4147A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0270715, filed March 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4155A1.txt
  • the unauthorized change occurred and neither AT&T nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279182, filed May 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-437A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0236108 May 4, 2006 June 1, 2006 November 27, 2006 06-S0237227 May 17, 2006 July 14, 2006 December 5, 2006 06-S0244510 August 1, 2006 September 22, 2006 December 1, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-438A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 06-S0246483 August 17, 2006 October 10, 2006 December 11, 2006 06-S0247762 August 28, 2005 October 30, 2006 December 5, 2006 06-S0248185 August 31, 2006 October 10, 2006 November 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4397A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277668, filed May 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4398A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001730, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4399A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S0280139 July 16, 2007 August 3, 2007 07-S0280524 July 25, 2007 August 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4400A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE 07-S001663 June 18, 2007 September 24, 2007 07-S0280844 August 1, 2007 September 24, 2007 07-S0281731 August 13, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4401A1.txt
  • SERVED NOTICE 07-S0280094 June 26, 2007 August 2, 2007 07-S0280224 July 5, 2007 July 31, 2007 07-S0280637 July 17, 2007 August 14, 2007 07-S0280810 July 30, 2007 August 17, 2007 07-S0280812 January 30, 2007 August 3, 2007 07-S0280845 June 18, 2007 August 10, 2007 07-S0281729 August 13, 2007 August 17, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4402A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001783, filed August 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4403A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282315, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4404A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281879, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4405A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001649, filed June 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4406A1.txt
  • 16, 2007 AT&T 07-S0280523 July 25, 2007 August 8, 2007 AT&T 07-S0281187 July 30, 2007 August 31, 2007 Verizon 07-S0281337 August 6, 2007 August 17, 2007 Verizon 07-S0281339 August 6, 2007 August 17, 2007 AT&T 07-S0281426 August 8, 2007 August 16, 2007 AT&T 07-S0281569 July 31, 2007 August 21, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4407A1.txt
  • change occurred and neither Complainant's authorized carrier nor NECC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278234, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4408A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278233, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4409A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278456, filed June 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-440A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 06-S0221105 February 10, 2006 March 23, 2006 06-S0246662 August 21, 2006 October 10, 2006 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4410A1.txt
  • change occurred and neither Complainant's authorized carrier nor UMCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279036, filed June 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4411A1.txt
  • occurred and neither Complainant's authorized carrier nor ONE Touch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001650, filed June 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4412A1.txt
  • occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280091, filed July 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4413A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278571, filed June 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4414A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280376, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4416A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against BNLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279436, filed June 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4417A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283225, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282314, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4419A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001788, filed August 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-441A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0235682, filed May 2, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4420A1.txt
  • occurred and neither Complainant's authorized carrier nor Online Savings may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274322, filed April 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4421A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280150, filed July 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4423A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280813, filed July 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4424A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against TeleUno IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001567, filed April 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4425A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281343, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4426A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278230, filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4427A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278619, filed June 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4428A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277435, filed May 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4429A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001721, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4430A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Tele Circuit IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276112, filed May 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4431A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0279038 June 22, 2007 August 27, 2007 Startec Global 07-S001637 June 12, 2007 August 7, 2007 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4432A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0283094 September 26, 2007 October 2, 2007 Excel 07-S001791 August 27, 2007 October 9, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4433A1.txt
  • COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001777 August 16, 2007 September 24, 2007 07-S001781 August 20, 2007 September 24, 2007 07-S0281424 August 6, 2007 September 24, 2007 07-S0281435 August 9, 2007 September 24, 2007 07-S0282312 July 11, 2007 October 3, 2007 07-S0282313 August 20, 2007 October 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4436A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0280648 July 30, 2007 September 24, 2007 07-S0281727 August 13, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4437A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281880, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4438A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281425, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4439A1.txt
  • days after the unauthorized change occurred and Qwest may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281730, filed August 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4440A1.txt
  • change occurred and neither Enhanced Communications Group nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0276221, filed April 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4441A1.txt
  • change occurred and AT&T, Inc. carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279437, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4442A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom Long Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274690, filed April 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4443A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279423, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4444A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0282534 August 22, 2007 October 22, 2007 AT&T, Inc. 07-S001793 August 30, 2007 October 22, 2007 AT&T, Inc See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4445A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0274978 April 24, 2007 June 15, 2007 Verizon 07-S0276843 May 14, 2007 July 2, 2007 GTC Telecom See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4446A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0277287 May 21, 2007 June 6, 2007 Verizon 07-S0277533 May 24, 2007 June 15, 2007 Verizon 07-S0279433 July 2, 2007 August 1, 2007 Verizon 07-S0279546 July 2, 2007 July 24, 2007 Verizon 0 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4447A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001705 July 13, 2007 August 2, 2007 Verizon 07-S0278617 June 19, 2007 July 17, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4448A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0277536 May 24, 2007 July 29, 2007 Qwest 07-S0277666 May 292007 July 3, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4462A1.txt
  • Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277667, filed May 29, 2007. IC 07-S0279090 is a duplicate of IC 07-S0277667. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4463A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277670, filed May 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4464A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0276842 May 10, 2007 July 10, 2007 September 4, 2007 07-S001618 May 25, 2007 July 10, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4465A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277044, filed May 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4466A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280223, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4467A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279089, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4761A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001736, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4762A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001780, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4763A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001799, filed September 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4764A1.txt
  • change occurred and neither Complainant's authorized carrier nor NetOne may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001813, filed September 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4765A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001823, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4766A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001831, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4767A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001833, filed October 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4768A1.txt
  • occurred and neither Complainant's authorized carrier nor Reduced Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281423, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4769A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282699, filed August 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4770A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284182, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4771A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284611, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4772A1.txt
  • change occurred and neither Complainant's authorized carrier nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284739, filed October 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4773A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001655 June 14, 2007 October 11, 2007 07-S0281336 August 2, 2007 October 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4774A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 07-S0282533 August 22, 2007 August 31, 2007 AT&T 07-S0283227 September 5, 2007 September 14, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4775A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S001732 July 30, 2007 August 3, 2007 07-S001740 August 3, 2007 August 16, 2007 07-S001756 August 9, 2007 August 16, 2007 07-S0281340 August 6, 2007 August 16, 2007 07-S0281420 August 7, 2007 August 16, 2007 07-S0283099 August 29, 2007 September 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4777A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280526, filed July 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4778A1.txt
  • AT&T 07-S0281428 August 8, 2007 September 11, 2007 AT&T 07-S0281441 August 10, 2007 September 11, 2007 AT&T 07-S0281728 August 13, 2007 August 23, 2007 AT&T 07-S0282788 August 28, 2007 September 6, 2007 Verizon 07-S0283273 September 5, 2007 September 14, 2007 Telrite Corp. 07-S0283275 September 10, 2007 September 14, 2007 Telrite Corp. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4779A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001816, filed September 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4780A1.txt
  • and neither AT&T Corporation nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284610, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4781A1.txt
  • the unauthorized change occurred and neither Embarq nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278236 filed June 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4782A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 07-S0281344 August 6, 2007 September 26, 2007 07-S0282623 August 24, 2007 September 24, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4785A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0266985, filed February 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4786A1.txt
  • Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq Communications, Inc. (filed October 3, 2007) (Petition) seeking reconsideration of Embarq Communications, Inc., 22 FCC Rcd 15972 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 22 FCC Rcd 15972 (2007). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4787A1.txt
  • issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that, subsequent to the filing of the Petition, there was a merger between SBC and AT&T, Inc. The name of the merged company is AT&T, Inc. For purposes of resolving this Petition, however, we will use the name ``SBC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4789A1.txt
  • issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that, subsequent to the filing of the Petition, there was a merger between SBC and AT&T, Inc. The name of the merged company is AT&T, Inc. For purposes of resolving this Petition, however, we will use the name ``SBC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4791A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0281192 August 2, 2007 September 24, 2007 07-S001776 August 14, 2007 September 24, 2007 07-S0281439 August 10, 2007 September 24, 2007 07-S0282698 August 29, 2007 September 26, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4792A1.txt
  • change occurred and neither the authorized carrier nor Virtual may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279093, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cox Communications IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280521, filed July 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4794A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ZPDI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001664, filed June 18, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4795A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 07-S0277704 07-S001779 DATE OF COMPLAINT May 30, 2007 August l7, 2007 DATE OF CARRIER RESPONSE July 17, 2007 September 4, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4796A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001583, filed May 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4799A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283274, filed September 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4801A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283510, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4803A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280378, filed July 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4804A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001592, filed May 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4805A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284319, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4807A1.txt
  • days after the unauthorized change occurred and Primo may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280527, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Charter IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281343, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4810A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279420, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4811A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282316, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4812A1.txt
  • change occurred and neither Complainant's authorized carrier nor Access may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001819, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4813A1.txt
  • days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283512, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4814A1.txt
  • the complaints filed by Complainants against Verizon ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S00282318 August 20, 2007 September 27, 2007 07-S0282789 August 27, 2007 October 9, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4815A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0277672 May 29, 2007 October 11, 2007 07-S0282702 August 27, 2007 October 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4816A1.txt
  • the complaints filed by Complainants against OneLink ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001771 August 14, 2007 September 18, 2007 07-S001792 August 27, 2007 October 5, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4817A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284387, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4818A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001749 August 6, 2007 October 12, 2007 07-S0281440 07-S0282622 August 10, 2007 August 22, 2007 October 3, 2007 October 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4819A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284362, filed September 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4820A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001854, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4821A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001734, filed July 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4822A1.txt
  • change occurred and neither Complainant's authorized carrier nor MSTC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001811, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4823A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001724, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4824A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001601 May 21, 2007 June 21, 2007 Verizon 07-S0277768 May 31, 2007 July 6, 2007 AT&T 07-S0280089 July 13, 2007 August 17, 2007 Verizon 07-S0284366 September 26, 2007 October 23, 2007 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4825A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0284025 September 19, 2007 October 11, 2007 07-S0284027 September 17, 2007 October 23, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4826A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 07-S0279435 June 29, 2007 July 13, 2007 07-S0280377 July 23, 2007 August 10, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4828A1.txt
  • complaints filed against Network Services Billing, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001797 07-S0279795 September 9, 2007 July 11, 2007 October 11, 2007 August 21, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4830A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against RRLD IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279793, filed July 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4831A1.txt
  • change occurred and neither AT&T nor Horizon Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001794, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4832A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001769, filed August 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4833A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284317, filed September 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4834A1.txt
  • occurred and neither the authorized carrier nor Marathon USA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277889, filed June 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4835A1.txt
  • change occurred and neither the authorized carrier nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281571, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4836A1.txt
  • the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279980, filed July 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4837A1.txt
  • and American Long Lines Network nor Qwest Telecommunications, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279088, filed June 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4838A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277735, filed May 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-4996A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0273676, filed April 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5052A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001677, filed June 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5053A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281422, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5054A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285283, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5055A1.txt
  • change occurred and neither Complainant's authorized carrier nor PNG may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001694, filed July 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5056A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284926, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5057A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284026, filed September 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5058A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0278229, filed June 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5059A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S001863 October 29, 2007 November 13, 2007 AT&T, Inc. 07-S0286696 November 7, 2007 November 30, 2007 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5060A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284367, filed September 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5061A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284320, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5062A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0274774, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-5063A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001569, filed April 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-689A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255186, filed November 6, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-690A1.txt
  • unauthorized change occurred and neither Sprint nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC-06-S0242414, filed July 3, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-691A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0242860, filed July 5, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-692A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MyTel Co., Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253014, filed October 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-694A1.txt
  • 2007 06-S0249399 September 14, 2006 October 26, 2006 January 17, 2007 06-S0251377 October 10, 2006 October 31, 2006 January 18, 2007 06-S0252323 October 20, 2006 November 30, 2006 January 18, 2007 06-S0252621 October 20, 2006 December 1, 2006 January 18, 2007 06-S0255501 October 4, 2006 December 1, 2006 January 18, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-695A1.txt
  • the unauthorized change occurred and AT&T nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-I0235337S, filed April 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-696A1.txt
  • CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 06-S0244511 July 31, 2006 September 7, 2006 December 13, 2006 06-S0246213 August 16, 2006 September 7, 2006 December 13, 2006 06-S0250550 September 11, 2006 October 31, 2006 January 3, 2007 06-S0254663 November 7, 2006 December 1, 2006 January 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-710A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NLDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255577, filed October 31, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-712A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0258212, filed December 4, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-714A1.txt
  • occurred and neither Complainant's authorized carrier nor Hello Depot may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0252671, filed October 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-715A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0229250, filed March 20, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-716A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256986, filed November 27, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-717A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against IDT IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0255512, filed November 13, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-718A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against MyTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0256434, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-719A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NET IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251491, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-720A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0257788, filed November 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-722A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0246201, filed August 14, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-723A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against OneLink IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0239727, filed June 9, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-724A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0251688, filed October 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-725A1.txt
  • Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 06-S0255187 November 6, 2006 December 15, 2006 AT&T. Inc. 06-S0255492 November 6, 2006 December 15, 2006 AT&T, Inc. 06-S0256432 November 21, 2006 January 2, 2007 AT&T, Inc. 06-S0257114 November 28, 2006 January 2, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-726A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Acceris Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0238514, filed June 1, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-727A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S52496, filed May 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-728A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against IDT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0230763, filed March 22, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-848A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88338, filed August 31, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-849A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 04-S88170, filed August 10, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-850A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S89098, filed November 24, 2004. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-851A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NALD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0001217S, filed December 15, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-852A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BOptions IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 05-S0179330, filed June 20, 2005. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-853A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT 04-S87317 05-I0143946S DATE OF COMPLAINT May 3, 2004 September 29, 2004 DATE OF CARRIER RESPONSE July 20, 2004 February 28, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-854A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER 04-S86425 04-S88244 05-S88961 DATE OF COMPLAINT March 8, 2004 August 23, 2004 January 12, 2005 DATE OF CARRIER RESPONSE April 4, 2004 September 27, 2004 February 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-867A1.txt
  • 22, 2004 04-S87225 March 18, 2004 June 29, 2004 04-S87861 June 30, 2004 August 19, 2004 04-S87864 July 8, 2004 August 19, 2004 04-S88141 August 2, 2004 October 19, 2004 04-S88342 August 30, 2004 November 9, 2004 04-S88490 September 27, 2004 November 10, 2004 04-S88588 September 15, 2004 November 5, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-868A1.txt
  • 1, 2004 04-S88349 August 27, 2004 November 10, 2004 04-S88522 September 22, 2004 October 22, 2004 04-I0100309S February 11, 2004 July 27, 2004 04-I0080612S January 5, 2004 February 20, 2004 04-I0104892S May 18, 2004 October 8, 2004 04-W7848028S March 23, 2004 May 3, 2004 05-I0143946S January 25, 2005 March 10, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-869A1.txt
  • 13, 2004 04-S87761 June 14, 2004 August 13, 2004 04-S87873 June 29, 2004 August 13, 2004 04-S87937 June 14, 2004 August 13, 2004 04-S88014 July 26, 2004 August 20, 2004 04-S88063 August 2, 2004 August 27, 2004 04-S88346 August 30, 2004 November 9, 2004 04-S88813 November 29, 2004 June 3, 2005 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-874A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Adelphia IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0216878, filed January 19, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-875A1.txt
  • change occurred and neither Complainant's authorized carrier nor Acceris may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0218564, filed January 30, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-877A1.txt
  • and Verizon nor Telecom Management, Inc. d/b/a Pioneer Telephone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0223611, filed February 28, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-883A1.txt
  • 12, 2003 03-S85616 November 4, 2003 January 23, 2004 03-S85718 November 3, 2003 January 23, 2004 04-S85939 December 30, 2003 March 5, 2004 04-S86028 04-S86095 January 23, 2004 January 27, 2004 March 12, 2004 April 9, 2004 04-S88550 October 22, 2004 November 19, 2004 04-I0097079S June 11, 2004 August 2, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-07-884A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 03-I0065386S, filed December 2, 2003. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1000A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0291473 February 12, 2008 March 18, 2008 AT&T 08-S0291867 February 25, 2008 March 31, 2008 AT&T 08-S0291870 February 27, 2008 March 31, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287267, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1002A1.txt
  • change occurred and neither Complainant's authorized carrier nor NationsLine may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290199 filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1003A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288139, filed December 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1004A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290205, filed January 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1005A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288173, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1006A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001925, filed January 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1007A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289571, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1008A1.txt
  • days after the unauthorized change occurred and ACCXX may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286930, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1011A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288242, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1012A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LaurenTel Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001912, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1043A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telrite IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286609, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1050A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286607, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1053A1.txt
  • change occurred and neither LDC Telecom nor Telrite Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287264, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1054A1.txt
  • the unauthorized change occurred and neither Verizon nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287034, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1113A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293200, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1114A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleCircuit may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001973, filed March 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1115A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291542, filed February 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1116A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293248, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1117A1.txt
  • RESPONSES CARRIER LOCAL NUMBERS EXCHANGE CARRIERS RESPONSES 07-S001897 December 3, 2007 January 8, 2008 IDT March 21, 2008 07-S0289052 December 26, 2007 February 12, 2008 IDT March 31, 2008 08-S0290875 February 8, 2008 March 3, 2008 IDT March 17, 2008 See Appendix A. Informal Complaint No. 07-S0289579 is a duplicate of IC No. 07-S0289052. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1119A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001935, filed February 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1120A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001891, filed November 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1121A1.txt
  • change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290508, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1122A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S001872 November 11, 2007 December 21, 2007 March 31, 2008 07-S001888 November 26, 2007 January 8, 2008 February 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1123A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288961, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1124A1.txt
  • the unauthorized change occurred and neither Legent nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288198, filed December 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1136A1.txt
  • the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287024, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1137A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Consumer Telecom IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287025, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1139A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against UAT IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001873, filed November 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1140A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291871, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1141A1.txt
  • 0.361, 1.719, the complaints filed against NSB ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S001893 07-S0288840 November 28, 2007 January 3, 2008 February 7, 2008 February 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER OREDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286907, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1164A1.txt
  • (Petition) seeking reconsideration of AT&T Corporation; Complaint Regarding Unauthorized Change of Subscriber's Telecommunications Carrier, Order, 23 FCC Rcd 1168 (CGB 2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that the caption of AT&T's Petition omitted a digit for the file number of Complainant's complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1191A1.txt
  • the unauthorized change occurred and Verizon nor EarthLink may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287275, filed November 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1234A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Windstream IS RESOLVED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287580, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1235A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287762, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1236A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293198, filed March 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1237A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292919, filed March 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1238A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293241, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1239A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293202, filed March 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1240A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289578, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1241A1.txt
  • change occurred and neither Complainant's authorized carrier nor MyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001943, filed February 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1242A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VLD Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290195, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1243A1.txt
  • the complaints filed by Complainants against NSBI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S001960 March 10, 2008 April 14, 2008 08-S0291531 February 20, 2008 March 26, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1244A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289199, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1245A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293247, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1246A1.txt
  • occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293185, filed March 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1247A1.txt
  • change occurred and neither Complainant's authorized carrier nor CTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292389, filed March 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1248A1.txt
  • and neither Complainant's authorized carrier nor Long Distance Services may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290979, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1250A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292159, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1251A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291872, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1256A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292591, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1257A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289040, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1258A1.txt
  • and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291527, filed February 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1259A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0291066S, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1260A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293312, filed April 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1261A1.txt
  • Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S001963 March 11, 2008 March 26, 2008 AT&T, Inc. 08-S001985 April 7, 2008 May 5, 2008 AT&T, Inc. 08-S0291526 February 14, 2008 March 26, 2008 Big River Telephone 08-S0292194 February 29, 2008 April 2, 2008 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1452A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS GRANTED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288839, filed December 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1455A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288835, filed December 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1457A1.txt
  • change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292388, filed March 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1516A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288917, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1517A1.txt
  • occurred and Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289068, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1518A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001910 December 28, 2007 February 11, 2008 April 23, 2008 08-S0289060 December 31, 2007 February 19, 2008 April 7, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1519A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288263, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1539A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292196, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1540A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290871, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1541A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001990, filed April 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1542A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293391, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1543A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against SBA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293242, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1544A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293153, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1545A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293187, filed March 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1546A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293238, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1547A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293240, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1550A1.txt
  • change occurred and neither Complainant's authorized carrier nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291544, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1551A1.txt
  • days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001972, filed March 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1552A1.txt
  • days after the unauthorized change occurred and Granite may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293195, filed March 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1553A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293249, filed March 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1554A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293549, filed May 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1555A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291540, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1556A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293515, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1557A1.txt
  • change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293509, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1558A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001928, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1559A1.txt
  • change occurred and neither the authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293331, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1560A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293512, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1591A1.txt
  • unauthorized change occurred and neither 3U nor Hawaiian Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001919, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1592A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289528, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1607A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293282, filed April 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1608A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293275, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1609A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293329, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1610A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293513, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1611A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293323, filed April 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1612A1.txt
  • days after the unauthorized change occurred and Cavalier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293340, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1615A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293313, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1616A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clearworld Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001953, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1617A1.txt
  • the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291647, filed February 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1618A1.txt
  • the unauthorized change occurred and neither Verizon nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293343, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1619A1.txt
  • occurred and neither Verizon nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293455, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1620A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293326, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1758A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001950, filed February 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1759A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291869, filed February 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1760A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291501, filed February 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1761A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293271, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1762A1.txt
  • change occurred and neither Complainants' authorized carrier nor BNLD may pursue any collection against Complainants for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293630, filed May 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1763A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293635, filed May 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1765A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ATS IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293665, filed May 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1767A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293714, filed June 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1768A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002075, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1769A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293769, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1770A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0293611S, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1771A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293628, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1772A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293239, filed March 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1773A1.txt
  • days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293579, filed May 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1774A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TCNC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002002, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1775A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293640, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1777A1.txt
  • the unauthorized change occurred and Qwest nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001929, filed January 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1778A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002000, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1779A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293277, filed April 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1780A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293653, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1781A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292486, filed March 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1789A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001991, filed April 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1790A1.txt
  • occurred and neither Complainant's authorized carrier nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293328, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1791A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293518, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1792A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001986, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1793A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Startec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293387, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1794A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293548, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1795A1.txt
  • after the unauthorized change occurred and Verizon nor MetTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293691, filed June 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1796A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RETURN RECEIPT CARRIER NUMBER RECEIVED 08-S0293604 May 12, 2008 June 3, 2008 AT&T, Inc. 08-S0293632 May 19, 2008 June 9, 2008 Verizon 08-S0293641 May 20, 2008 June 9, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1797A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293626, filed May 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1798A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293541, filed May 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1799A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293627, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1800A1.txt
  • the Petition because it was filed within thirty days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1801A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001961, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1802A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290730, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1803A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291730, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1804A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293647, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1805A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292981, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1806A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292594, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1807A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293273, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1808A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293547, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1809A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291140, filed February 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1810A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293339, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1811A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NetOne IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291532, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1812A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293186, filed March 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1813A1.txt
  • change occurred and neither Complainant's authorized carrier nor RRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291565, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1827A1.txt
  • days after the unauthorized change occurred and First may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290343, filed January 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1829A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293278, filed March 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1830A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Zoom-I-Net IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293325, filed April 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1831A1.txt
  • the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293342, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1832A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against United American Technologies IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001998, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1834A1.txt
  • and neither Nationwide Long Distance Service nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001988, filed April 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1835A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293458 April 21, 2008 May 20, 2008 AT&T 08-S0293577 May 6, 2008 May 28, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-183A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0285284 October 15, 2007 November 6, 2007 07-S0286308 October 30, 2007 November 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1848A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290978, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-184A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0278713 May 29, 2007 August 6, 2007 September 27, 2007 07-S0279543 June 26, 2007 August 17, 2007 September 7, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1853A1.txt
  • the unauthorized change occurred and AT&T nor IDT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291261, filed February 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-185A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0283498 September 11, 2007 October 17, 2007 December 3, 2007 07-S0284181 September 20, 2007 October 19, 2007 December 3, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1868A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Long Distance Consolidated Billing Co. (filed February 29, 2008) (Petition), seeking reconsideration of Long Distance Consolidated Billing Co., 23 FCC Rcd 1032 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-186A1.txt
  • days after the unauthorized change occurred and RRLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284743, filed October 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-187A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284746, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-188A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001817, filed September 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1895A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291538, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1896A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against FSN IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291474, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-189A1.txt
  • days after the unauthorized change occurred and CTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284930, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mytel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284388, filed September 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against RRLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283226, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-192A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286108, filed October 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1935A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Affinity4 IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291530, filed February 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-193A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Zoom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283676, filed September 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-194A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief, Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0284742 October 2, 2007 November 20, 2007 AT&T, Inc. 07-S0285196 October 12, 2007 October 31, 2007 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-196A1.txt
  • days after the unauthorized change occurred and LDCB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280088, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1976A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293418, filed April 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1977A1.txt
  • change occurred and neither Complainant's authorized carrier nor VZLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293595, filed May 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1978A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293601, filed May 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1979A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002093, filed July 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-197A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MyTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285702, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1980A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293646, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1981A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293666, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1982A1.txt
  • days after the unauthorized change occurred and LDMI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293639, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1983A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002071, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1984A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002059, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1985A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293824, filed June 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1991A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0293712 June 10, 2008 July 3, 2008 08-S0293648 May 21, 2008 June 24, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1992A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293839, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-1993A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Services IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293655, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-199A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Zoom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001754, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2001A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Pioneer Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001952, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2002A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293333 Aril 7, 2008 May 28, 2008 Verizon 08-S0293642 May 21, 2008 July 2, 2008 AT&T, Inc. 08-S0293703 June 9, 2008 July 15, 2008 Touchtone Comm. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2003A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293643, filed May 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2004A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0293634 May 19, 2008 June 19, 2008 08-S0293780 June 16, 2008 July 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2005A1.txt
  • the unauthorized change occurred and Verizon nor Metropolitan Telecommunications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293544, filed May 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2006A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293578, filed May 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2007A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293332, filed April 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2008A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-W13708302S, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2009A1.txt
  • occurred and neither Verizon Long Distance nor Alliance Group may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291729, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-200A1.txt
  • days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283100, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2010A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293348 April 16, 2008 April 30, 2008 Verizon and AT&T 08-S0293770 June 17, 2008 July 2, 2008 Sprint 08-S0293814 June 23, 2008 July 3, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2011A1.txt
  • unauthorized change occurred and neither MCI nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293382, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2012A1.txt
  • DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0289067 January 8, 2008 January 28, 2008 Verizon 08-S0293152 March 17, 2008 April 1, 2008 Verizon 08-S0293335 April 7, 2008 April 30, 2008 AT&T, Inc. 08-S0293600 May 8, 2008 May 28, 2008 AT&T 08-S0293777 June 16, 2008 July 9, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2013A1.txt
  • occurred and Nationwide Long Distance Service nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293510, filed April 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2014A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293654, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2015A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293542, filed May 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-201A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280644, filed July 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-202A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Primo IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284920, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280141, filed July 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2040A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292197, filed March 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-205A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0284751 October 4, 2007 December 12, 2007 07-S0284929 October 8, 2007 December 12, 2007 07-S0286908 November 8, 2007 December 20, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-206A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-I0288174S December 6, 2007 December 28, 2007 07-S0287265 November 19, 2007 December 17, 2007 07-S0287766 December 3, 3007 December 26, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2071A1.txt
  • days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293829, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2072A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293788, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2073A1.txt
  • days after the unauthorized change occurred and Americatel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002091, filed July 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2075A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293838, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2076A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293768, filed June 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2077A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Horizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293775, filed June 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-207A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286745, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-208A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ZIN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001844, filed October 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-209A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0277774, filed June 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-210A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280811, filed July 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-211A1.txt
  • unauthorized change occurred and neither LDCB nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0280397S, filed July 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-212A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279544, filed July 2, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-214A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Charter Communications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280212, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-215A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284753, filed October 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2176A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293274, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2177A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001980, filed March 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2178A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293850, filed June 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2179A1.txt
  • days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293786, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-217A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285591, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2180A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc., IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293683, filed May 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2181A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001941, filed February 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2182A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293971, filed July 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2183A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293514, filed April 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2184A1.txt
  • further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF AUTHORIZED RECEIVED COMPLAINT COMPLAINT CARRIER DATE OF NUMBER CERTIFIED MAIL RETURN RECEIPT 08-S0293678 June 2, 2008 Verizon June 16, 2008 08-S0293773 June 16, 2008 Verizon July 11, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2185A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Access One IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293837, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2186A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002089, filed July 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2187A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293629, filed May 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2188A1.txt
  • change occurred and neither Complainant's authorized carrier nor Premium may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293707, filed June 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2189A1.txt
  • change occurred and neither Complainant's authorized carrier nor ONETouch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002060, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-218A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286610, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2191A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 08-S0292224 February 27, 2008 March 31, 2008 August 14, 2008 08-S0293393 April 21, 2008 May 22, 2008 August 22, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2192A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WilTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293151, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2193A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001949, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2194A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Clear World IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292193, filed February 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2195A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293341, filed April 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2196A1.txt
  • days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293701, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2197A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Cavalier Telephone, LLC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002072, filed June 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2198A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293772, filed June 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2199A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293314, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-219A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286695, filed November 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2200A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293715, filed June 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2201A1.txt
  • the unauthorized change occurred and neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293822, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2202A1.txt
  • EXCHANGE NUMBER CARRIER RESPONSE 08-S001996 April 22, 2008 May 20, 2008 PNG Telecom August 13, 2008 08-S0293272 March 31, 2008 April 23, 2008 Vartex Telecom July 25, 2008 08-S0293334 April 7, 2008 May 7, 2008 None July 25, 2008 08-S0293419 April 23, 2008 May 20, 2008 Americatel Corp July 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2203A1.txt
  • the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293383, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-220A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287023, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-221A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0286906 November 7, 2007 January 9, 2007 07-S0286909 November 8, 2007 January 9, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-222A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Tech Telecommunications, Inc. IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281572, filed July 24, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-223A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284150, filed September 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-224A1.txt
  • change occurred and neither Complainant's authorized carrier nor Winstar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001750, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-225A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284183, filed September 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-226A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286608, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-227A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281429, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-228A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier Telephone IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283103, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-229A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282532, filed August 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-230A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285278, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-231A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285590, filed October 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2326A1.txt
  • entitled to absolution for the IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0293390, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-232A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001894, filed November 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-233A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287767, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2343A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293386, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-234A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corporation d/b/a Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288175, filed December 7, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2353A1.txt
  • occurred and Network Connection USA Inc. nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294328, filed April 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-235A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284384, filed September 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-236A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing Company IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286570, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-237A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S001842 October 14, 2007 December 12, 2007 07-S0284609 October 1, 2007 December 12, 2007 07-S0285201 October 10, 2007 December 12, 2007 07-S0285282 October 15, 2007 December 12, 2007 07-S0286307 October 30, 2007 December 12, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2394A1.txt
  • days after the unauthorized change occurred and CSP may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002065, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2395A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002131, filed July 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2396A1.txt
  • days after the unauthorized change occurred and NSB may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293854, filed July 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2397A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293963, filed July 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2398A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294242, filed August 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2399A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294544, filed October 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2400A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293589, filed July 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2401A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE 08-S002129 July 29, 2008 August 13, 2008 08-S0293937 July 14, 2008 July 25, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2402A1.txt
  • days after the unauthorized change occurred and American may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-R1098178S, filed August 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2403A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleDias IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293685, filed June 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2404A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against America IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294103, filed August 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2405A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293863, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2406A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002147 August 11, 2008 September 18, 2008 Verizon 08-S0294016 July 28, 2008 September 12, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2407A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S002134 July 30, 2008 August 21, 2008 08-S0293960 July 21, 2008 August 21, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2408A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294384, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2409A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Clear World IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293696, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2410A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002053, filed June 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2411A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291262, filed February 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2412A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 08-S002121 July 18, 2008 August 22, 2008 October 16, 2008 08-S0293551 May 5, 2008 May 22, 2008 August 26, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2413A1.txt
  • 0.361, 1.719, the complaints filed against MCI ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE NUMBER 08-S0293633 May 19, 2008 July 1, 2007 08-S0294107 August 12, 2008 September 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2414A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDA IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002162, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2415A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294094, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2416A1.txt
  • change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293603, filed May 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2417A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294079, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2418A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against ATS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294088, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2419A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293971, filed July 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2420A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002048, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2421A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cavalier IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293977, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-242A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCB Communications IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281342, filed August 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2431A1.txt
  • change occurred and Startec Global Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293834, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2432A1.txt
  • unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293796, filed June 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2433A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street Telephone Com. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002110, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2434A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293872, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2435A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293917, filed July 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2436A1.txt
  • change occurred and neither Complainant's authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002052, filed May 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-243A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283757, filed September 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-244A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285700, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-245A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NSB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286512, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-246A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Small Business America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287269, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-247A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred Billing IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0281955, filed August 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-248A1.txt
  • change occurred and neither Complainant's authorized carrier nor Zoom-i-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001722, filed June 11, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-249A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 07-S0280842 07-S001725 07-S001815 July 24, 2007 July 23, 2007 September 21, 2007 August 30, 2007 August 31, 2007 October 15, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-250A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285457, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-251A1.txt
  • occurred and Reduced Rate Long Distance, LLC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282317, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-252A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0280843, filed August 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-253A1.txt
  • change occurred and neither Primus Telecommunications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285279, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-254A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Silv Communication Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001834, filed October 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-255A1.txt
  • the unauthorized change occurred and neither Verizon nor Northstar may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286111, filed October 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-256A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283500, filed September 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2579A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293651 May 20, 2008 June 27, 2008 AT&T, Inc. 08-S0293813 June 23, 2008 August 11, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-257A1.txt
  • entitled to absolution for the AT&T Corporation nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282594, filed August 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2580A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF RETURN COMPLAINT COMPLAINT SERVED NOTICE RECEIPT 08-S0294392 September 9, 2008 September 17, 2008 September 29, 2008 08-S0294419 September 15, 2008 September 19, 2008 September 29, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2581A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AOI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294657, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2582A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleUno IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294398, filed September 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2583A1.txt
  • days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294507, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2584A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002202, filed October 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2585A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294511, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2586A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002061, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2587A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294574, filed April 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2588A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294337, filed June 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-258A1.txt
  • the unauthorized change occurred and neither AT&T nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284744, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2591A1.txt
  • days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294172, filed August 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2592A1.txt
  • days after the unauthorized change occurred and NCTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294383, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2593A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294576, filed May 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2594A1.txt
  • change occurred and neither Complainant's authorized carrier nor Lightwave may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294515, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2595A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294102, filed August 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2596A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDS IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294371, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2598A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VoiceNet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294077, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2599A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294178, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-259A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER DATE OF COMPLAINT COMPLAINT RESPONSE LOCAL EXCHANGE NUMBER CARRIER RESPONSE 07-S0283224 September 5, 2007 October 30, 2007 December 11, 2007 07-S0283511 September 10, 2007 October 5, 2007 December 11, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2600A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293711, filed June 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2601A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002073, filed July 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2602A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294438, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2603A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294570, filed April 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2604A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294017, filed July 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2605A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294376, filed September 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2606A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294112, filed August 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2607A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293910, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2608A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293915, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2609A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294104, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-260A1.txt
  • and Embarq Communications, Inc. nor Total International Call, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285199, filed October 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2610A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294086, filed August 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2612A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002155, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2613A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294429, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2615A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294080, filed July 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2616A1.txt
  • Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF RECEIVED DATE AUTHOR- COMPLAINT COMPLAINT INFORMAL OF RETURN IZED NUMBER COMPLAINT RECEIPT CARRIER 08-S0293911 July 14, 2008 July 25, 2008 August 8, 2008 Verizon 08-S0293961 July 21, 2008 August 8, 2008 August 21, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-261A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001718, filed July 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2653A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293784 June 18, 2008 July 9, 2008 AT&T, Inc. 08-S002116 July 14, 2008 August 6, 2008 Cox Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2654A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002031, filed May 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2655A1.txt
  • unauthorized change occurred and neither Verizon nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294421, filed September l8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2656A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294142, filed August 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2657A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293902 July 15, 2008 August 20, 2008 Verizon. 08-S0294405 September 15, 2008 October 16, 2008 Verizon. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2658A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293862 July 7, 2008 August 8, 2008 AT&T, Inc. 08-S0293864 July 22, 2008 August 28, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2659A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293962, filed July 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2660A1.txt
  • occurred and neither Complainant's authorized carrier nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294654 filed April 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2661A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002096, filed July 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2679A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294084, filed August 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2740A1.txt
  • unauthorized change occurred and neither AT&T nor Birch Telecom may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293901, filed July 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2741A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Online Savings, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294170, filed August 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2742A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294166, filed August 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2743A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293794, filed June 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2744A1.txt
  • neither Complainant's authorized carrier nor Network Service Billing Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294434, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2745A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294368, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2746A1.txt
  • after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002184, filed September 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2747A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294443, filed September 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2748A1.txt
  • change occurred and neither TeleUno, Inc. nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294393, filed September 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2749A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294097, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2750A1.txt
  • days after the unauthorized change occurred and Enhanced may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294435, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2751A1.txt
  • the unauthorized change occurred and neither Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002161, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2752A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002195, filed October 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2753A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Cordia Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293930, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2754A1.txt
  • unauthorized change occurred and Qwest Communications nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294387, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2755A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002170, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2756A1.txt
  • 1.719, the complaints filed against AT&T, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S0294513 September 29, 2008 October 30, 2008 08-S0294555 October 6, 2008 November 10, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2757A1.txt
  • neither their authorized carrier nor New Century Telecom, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002066, filed June 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2758A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Clear Choice Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002138, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2759A1.txt
  • unauthorized change occurred and neither Clear World Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294582, filed March 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2760A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294518, filed October 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2761A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Broadview Network IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294082, filed July 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2762A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Owtel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293779, filed June 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2763A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear Rate IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293861, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2764A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Spectrotel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293785, filed June 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2765A1.txt
  • the Complainant and neither their authorized carrier nor Champion may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294666, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2766A1.txt
  • the Complainant and neither their authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294519, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2782A1.txt
  • unauthorized change occurred and neither Sprint nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294240, filed August 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2783A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Telco Partners IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S024394, filed September 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2784A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294509, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2785A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293903, filed August 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2786A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against U.S. Telecom Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294385, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2787A1.txt
  • after the unauthorized change occurred and Cordia Communications may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294438, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2788A1.txt
  • and neither Convergia, Inc. nor Enhanced Communications Group, LLC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294668, filed October 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2789A1.txt
  • days after the unauthorized change occurred and Cox may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294346, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2790A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002125, filed July 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2791A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002163, filed September 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2792A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294111, filed August 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2793A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294152, filed August 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2795A1.txt
  • neither NetOne International nor Century Tel Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294416, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2796A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Voicenet Telephone IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293860, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2797A1.txt
  • change occurred and neither Primo Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002190, filed October 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2798A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294546, filed October 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2799A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002156, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2800A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294437, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2801A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293871, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-2803A1.txt
  • change occurred and neither Verizon nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294386, filed September 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-313A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001760, filed August 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-331A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283276, filed August 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-332A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0279985, filed July 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-334A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282264, filed August 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-335A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S001805 September 13, 2007 October 23, 2007 December 14, 2007 07-S0282369 August 20, 2007 October 23, 2007 December 14, 2007 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-336A1.txt
  • days after the unauthorized change occurred and Hawaiian may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283097, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-337A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286929, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-338A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against UAT IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286699, filed November 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-341A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282701, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-342A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283098, filed August 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-343A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284184, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-344A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vista International IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283096, filed August 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-353A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001900, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-354A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285460, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-355A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285698, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-357A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286926, filed November 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-358A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Time Warner Cable IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287383, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-359A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287768, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-360A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287976, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-372A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comcast IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001798 filed September 6, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-373A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001807, filed September 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-374A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285458, filed September 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-375A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285458, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-376A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285280, filed October 16, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-381A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Communications Corp. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0282535, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-399A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S02782372, filed August 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-400A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0283773, filed September 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-411A1.txt
  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Complainant (filed October 23, 2007) (Petition) seeking reconsideration of Qwest Communications, Inc., 22 FCC Rcd 17384 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See Division Order, 22 FCC Rcd 17384 (2007). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-413A1.txt
  • Primo Communications (filed November 8, 2007) (Petition), seeking reconsideration of Primo Communications, 22 FCC Rcd 19089 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). We note that the Division Order granted two unrelated complaints against Primo. The Petition seeks reconsideration of only one of the grants. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-476A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001816, filed August 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-491A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Erica H. McMahon, Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07- S0283104, filed September 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-539A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 07-S0283504 September 10, 2007 October 5, 2007 December 14, 2007 07-S0284612 September 26, 2007 November 1, 2007 January 2, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-636A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001870, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-637A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284368, filed September 25, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-638A1.txt
  • change occurred and neither Complainant's authorized carrier nor Accxx may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284752, filed October 4, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-639A1.txt
  • occurred and neither Complainant's authorized carrier nor Virtual Reach may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286511, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-640A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285701, filed October 23, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-641A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Comcast, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286604, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-642A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneLink Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286931, filed November 13, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-643A1.txt
  • occurred and neither Complainant's authorized carrier nor Network Connections may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287268, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-644A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287272, filed November 21, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-645A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287276, filed November 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-646A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288128, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-647A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288244, filed November 14, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-648A1.txt
  • change occurred and neither Complainant's authorized carrier nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288836, filed December 18, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-649A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Reduced Rate Long Distance IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0289053, filed December 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-654A1.txt
  • occurred and neither Complainant's authorized carrier nor Cavalier Telephone may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-I0289224S, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-655A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289066, filed January 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-656A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289572, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-657A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001911, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-658A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288138, filed December 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-659A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289058, filed December 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-660A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001915, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-661A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0288681, filed December 17, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-662A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001904, filed December 11, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-663A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Comcast IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287469, filed November 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-664A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001920, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-665A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel, Inc. IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0285705, filed October 15, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-666A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against LDCB IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290191, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-667A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286694, filed October 1, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-675A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S0290193 January 22, 2008 March 11, 2008 08-S0290872 February 1, 2008 March 11, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-676A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Business Network Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290878, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-677A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-F0288965S, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-678A1.txt
  • and neither Complainant's authorized carrier nor Preferred Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289200, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-679A1.txt
  • 0.141, 0.361, 1.719, the complaint filed by Complainant against Protel Advantage, Inc. d/b/a Long Distance Savings IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291507, filed February 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-680A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Clear World Communications IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001869, filed November 8, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-681A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001926, filed January 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-682A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001954, filed March 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-685A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287274, filed November 20, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-686A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287764, filed November 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-687A1.txt
  • and neither Complainant's authorized carrier nor Silv Communication Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288867, filed January 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-688A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288960, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-689A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289041, filed January 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-690A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289047, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-691A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 07-S0285921 October 31, 2007 November 13, 2007 None 07-S0286107 October 29, 2007 November 13, 2007 None See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-692A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287765, filed November 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-693A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287765, filed November 30, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-694A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001855, filed October 22, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-695A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286115, filed October 29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-696A1.txt
  • OF DATE OF COMPLAINT COMPLAINT CARRIER LOCAL EXCHANGE RESPONSE CARRIER RESPONSE 07-S001850 October 18, 2007 November 16, 2007 January 31, 2008 07-S0286110 October 29, 2007 November 13, 2007 January 24, 2008 07-S0286601 October 19, 2007 December 5, 2007 January 31, 2008 07-S0286602 October 22, 2007 December 5, 2007 January 31, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-698A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against RRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287769, filed December 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-699A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001895, filed November29, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-700A1.txt
  • IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 07-S0288584 December 11, 2007 February 8, 2008 08-S001940 February 2, 2008 March 8, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-714A1.txt
  • days after the unauthorized change occurred and Horizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0287273, filed November 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-715A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001836, filed October 12, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-717A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289529, filed January 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-718A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cavalier IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-F0284965S, filed October 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-719A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communications, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289049, filed December 26, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-720A1.txt
  • occurred and neither Complainant's authorized carrier nor Main Street may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0289057, filed December 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-721A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289201, filed January 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-722A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289721, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-723A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290198, filed January 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-725A1.txt
  • change occurred and neither Complainant's authorized carrier nor World-Link may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290201, filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-726A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290728, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-727A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290729, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-728A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Communications Network Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290818, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-729A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Nationwide Long Distance Service, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291137, filed February 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-730A1.txt
  • change occurred and neither Complainant's authorized carrier nor CloseCall may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291138, filed February 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-731A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Network Services Billing, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290728, filed February 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-733A1.txt
  • change occurred and neither Complainant's authorized carrier nor ZIN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290196, filed October 31, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-784A1.txt
  • COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of AT&T Inc. filed on behalf of AT&T Corporation (filed December 21, 2007) (Petition) seeking reconsideration of AT&T Corporation, 22 FCC Rcd 20687 (2007) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-812A1.txt
  • unauthorized change occurred and neither IDT nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284747, filed October 3, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-830A1.txt
  • unauthorized change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0284927, filed October 9, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-918A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286747, filed October 19, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-972A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against BellSouth Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290197, filed January 18, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-973A1.txt
  • the unauthorized change occurred and Broadwing Communications, LLC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291259, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-976A1.txt
  • change occurred and neither Complainant's authorized carrier nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0286605, filed November 5, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-977A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001917, filed January 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-978A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290194, filed January 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-979A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289522, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-980A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against CNBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289722, filed January 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-981A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289577, filed January 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-982A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290727, filed January 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-983A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net, LLC IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001962, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-984A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Silv Communication Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S001958, filed March 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-985A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0288865, filed January 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-986A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290204, filed December 28, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-987A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290206, filed January 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-988A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290817, filed January 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-989A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0290877, filed January 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-990A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291503, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-991A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291504, filed February 11, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-992A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Verizon IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291506, filed February 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-993A1.txt
  • change occurred and neither Complainant's authorized carrier nor Horizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291535, filed February 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-994A1.txt
  • change occurred and neither Complainant's authorized carrier nor McLeadUSA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291868, filed February 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-995A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001902, filed December 10, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-996A1.txt
  • and neither Complainant's authorized carrier nor Qwest Communications Corp. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291871, filed February 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-997A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0289525, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-998A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against National Access Long Distance, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0292157, filed February 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-08-999A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S001889, filed November 27, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1093A1.txt
  • LLC, a subsidiary of Mediacom Communications Corporation (filed April 10, 2009) (Petition) seeking reconsideration of Mediacom, 24 FCC Rcd 3755 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). The caption of the Division Order listed ``Mediacom'' and the Petition caption lists ``MCC Telephony of Illinois, LLC.'' See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1094A1.txt
  • of Verizon and Verizon has requested that items concerning unauthorized changes of subscribers' service involving MCI (e.g., complaints, correspondence, and orders) reference MCI but should be served on Verizon. See e-mail to Diane Fallica, FCC, from Suzanne Carmel, Associate Director, Verizon (dated March 17, 2006). We will reference MCI and Verizon individually as appropriate. See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1097A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002033, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1133A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002117, filed July 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1134A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294675, filed February 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1135A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Appendix A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002180 September 24, 2008 November 3, 2008 AT&T, Inc. 08-S0294899 December 1, 2008 December 31, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1136A1.txt
  • the unauthorized change occurred and neither Verizon nor Telrite may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294631, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1137A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002165, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1138A1.txt
  • days after the unauthorized change occurred and Spectrotel may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294921, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1139A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Onelink Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294693, filed October 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1140A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002221 November 8, 2008 September 10, 2008 AT&T, Inc 08-S002260 December 22, 2008 January 15, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1141A1.txt
  • change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293964, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1142A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Hawaiian Telcom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294388, filed September 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1143A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294569, filed April 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1144A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294910, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1145A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295020, filed December 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1146A1.txt
  • change occurred and neither Complainant's authorized carrier nor ConnectTo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002259, filed December 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1147A1.txt
  • change occurred and neither Complainant's authorized carrier nor InfoDial may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294895, filed December 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1148A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 08-S002251 December 13, 2008 January 20, 2009 AT&T, Inc. 08-S002220 November 7, 2008 January 19, 2009 Verizon 09-S002356 March 31, 2009 April 22, 2009 Verizon 09-S0295303 March 3, 2009 March 25, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1165A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002160, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Embarqs' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1166A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Embarq IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002119, filed July 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Embarqs' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1168A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002267, filed December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1169A1.txt
  • days after the unauthorized change occurred and BNLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002340, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1170A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295465, filed March 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1171A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295309, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1172A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Evercom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295403, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1173A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295404, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1174A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295416, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1175A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Consumer IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295232, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1176A1.txt
  • days after the unauthorized change occurred and ATS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295456, filed March 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1177A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295304, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1178A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Connect IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295310, filed March 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1179A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295374, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1180A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295359, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1181A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002300, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1182A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002104 July 8, 2008 October 31, 2008 Verizon 08-S0294396 September 9, 2008 October 14, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1183A1.txt
  • filed against Inmark, Inc. d/b/a Preferred Billing ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S002228 November 15, 2008 December 17, 2008 08-S0295052 January 9, 2009 February 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1185A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002112 July 12, 2008 August 15, 2008 AT&T, Inc. 08-S0294151 August 12, 2008 September 23, 2008 None provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1186A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002229, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1187A1.txt
  • the unreasonable delay occurred and AT&T nor MCI may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002242, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1188A1.txt
  • unreasonable delay occurred and neither Cavalier nor Verizon may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002237, filed November 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1189A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Global Crossing Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294925, filed December 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1190A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294904, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1191A1.txt
  • and neither Reduced Rate Long Distance nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293868, filed July 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1192A1.txt
  • ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 08-S002234 November 22, 2008 January 20, 2009 09-S0295166 January 30, 2009 March 9, 2009 09-S0295632 April 13, 2009 May 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1194A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294832 November 18, 2009 December 20, 2009 Verizon 08-S0295025 December 29, 2009 March 24, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1196A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Consumer Telecom, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294890, filed November 26, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1197A1.txt
  • change occurred and neither Birch Communications nor New Century may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294573, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1405A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293810, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1406A1.txt
  • change occurred and neither Complainant's authorized carrier nor VLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294876, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1407A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294913, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1408A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002246, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1410A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295299, filed February 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1411A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002337, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1413A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002284, filed January 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1414A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295111, filed January 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1462A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CTI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295764, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1464A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295717, filed April 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1465A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295695, filed April 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1466A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against UCPI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002389, filed April 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1467A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-I0295528S, filed April 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1468A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295664, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1469A1.txt
  • days after the unauthorized change occurred and Sprint may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002371, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1470A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comtel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295667, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1471A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SCLDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296019, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1472A1.txt
  • Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED LOCAL COMPLAINT COMPLAINT RESPONSE CARRIER EXCHANGE NUMBER CARRIER RESPONSE 09-S0295054 January 9, 2009 February 12, 2009 None June 4, 2009 09-S0295171 February 2, 2009 March 3, 2009 None June 4, 2009 09-S0295181 February 4, 2009 March 3, 2009 None June 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1473A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Universal Call Plan, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295780, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1475A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance Consolidated Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295630, filed February 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1476A1.txt
  • is entitled to absolution for the AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002272, filed December 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1477A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295163, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1478A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002273, filed January 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1479A1.txt
  • unauthorized change occurred and that neither AT&T nor CNB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295418, filed March 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-150A1.txt
  • the unauthorized change occurred and Startec Global Communications may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002193, filed October 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-151A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294521, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-152A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293864, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-153A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294709, filed November 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-154A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sure Connection IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002231, filed November 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-155A1.txt
  • occurred and neither Complainant's authorized carrier nor Clearworld Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294667, filed July 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-156A1.txt
  • the unauthorized change occurred and neither Verizon nor Yestel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294689, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-157A1.txt
  • unauthorized change occurred and neither Comcast nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294427, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-158A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294559, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-159A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294558, filed October 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-160A1.txt
  • the unauthorized change occurred and neither AT&T nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002201, filed October 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-161A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294190, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-163A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294508, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1647A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002353, filed March 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1648A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295237, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1649A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002256, filed December 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-164A1.txt
  • occurred and neither Verizon nor Call for Less, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S02199, filed October 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1650A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDDI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002366, filed April 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1651A1.txt
  • change occurred and neither their authorized carrier nor QCC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295622, filed April 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1652A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295242, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1654A1.txt
  • change occurred and neither their authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295734, filed April 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1655A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002252, filed December 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1656A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002260, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1657A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002260, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1658A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295307, filed March 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1659A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295369, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-165A1.txt
  • change occurred and neither Complainant's authorized carrier nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294329, filed April 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1660A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295411 March 12, 2009 April 9, 2009 Verizon 09-S0295496 March 24, 2009 April 23, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1661A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295544, filed March 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1662A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mainstreet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002347, filed March 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1663A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002378, filed April 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1664A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002380, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1665A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296011, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1666A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002351, filed March 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1668A1.txt
  • days after the unauthorized change occurred and NECC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295769, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1669A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002423, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-166A1.txt
  • after the unauthorized change occurred and Verizon nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002213, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1671A1.txt
  • change occurred and neither Complainant's authorized carrier nor ATS may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002368, filed April 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1672A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002362 April 6, 2009 June 12, 2009 AT&T, Inc. 09-S0295809 May 11, 2009 June 16, 2009 AT&T, Inc. 09-S0295880 May 19, 2009 June 12, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1676A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296006, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1677A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295872, filed May 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1678A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ONETouch IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295272, filed February 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1679A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Advantage Telecommunications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002233, filed November 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-167A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against VarTec Telecom IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002197, filed October 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1680A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against United American Technologies IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002247, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1681A1.txt
  • is entitled to absolution for the Qwest nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295665, filed April 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1682A1.txt
  • the unauthorized change occurred and neither Cordia nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295209, filed February 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1683A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295261, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1684A1.txt
  • Complainant's authorized carrier ABA Net, LLC nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295773, filed May 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1685A1.txt
  • is entitled to absolution for the Verizon nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295674, filed April 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1686A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295273, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1687A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S295687, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1688A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Main Street IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002410, filed May 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1689A1.txt
  • the unauthorized change occurred and neither PLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296111, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-168A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Business Network Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002111, filed July 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1690A1.txt
  • days after the unauthorized change occurred ISI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295765, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1691A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295894, filed May 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1692A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002411 May 27, 2009 June 22, 2009 AT&T 09-S002427 June 3, 2009 July 15, 2009 Verizon 09-S002454 June 25, 2009 July 15, 2009 AT&T 09-S0296093 May 12, 2009 July 10, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1693A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295669 April 20, 2009 June 8, 2009 AT&T 09-S0295935 May 26, 2009 July 2, 2009 AT&T See Appendix A. 09-S002365 is a duplicate of 09-S0295669. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1698A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002399, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1699A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against SBA IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295785, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-169A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294370, filed September 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1700A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296016, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1701A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296003, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1702A1.txt
  • days after the unauthorized change occurred and BRW may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295798, filed May 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1703A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295818, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1705A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against KTNT IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295819, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1706A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002416, filed May 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1707A1.txt
  • days after the unauthorized change occurred and PLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296117, filed April 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1708A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002417, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1710A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Spectrotel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296009, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1711A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295990, filed May 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1713A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295298, filed February 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1714A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295817, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1715A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002425 June 3, 2009 June 29, 2009 09-S0295882 May 19, 2009 June 23, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1716A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002359, filed April 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1887A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Credo IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295459, filed March 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1890A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S0296105 09-S0296174 June 16, 2009 June 29, 2009 July 20, 2009 August 3, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1892A1.txt
  • occurred and neither Complainant's authorized carrier nor American Select may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295996, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1893A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296001, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1894A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294543, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1895A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295326, filed March 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1896A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295278, filed February 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1897A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295410, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1898A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002471, filed July 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1899A1.txt
  • change occurred and neither Complainant's authorized carrier nor FRLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296382, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1900A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDMI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002475, filed July 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1901A1.txt
  • change occurred and neither Complainant's authorized carrier nor LSI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296013, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1902A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296158, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1903A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002420, filed June 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1904A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295276, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1905A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002048, filed May 27, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1906A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002302, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1907A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295697 April 22, 2009 May 26, 2009 AT&T, Inc. 09-S0295716 April 27, 2009 May 27, 2009 Qwest See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1908A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296167, filed June 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1909A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296166, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1910A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002246 June 18, 2009 June 26, 2009 Sprint Communications Co. 09-S002247 June 18, 2009 June 23, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1911A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296012, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1912A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002457, filed July 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1913A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002500, filed July 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1914A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296004, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1915A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295635, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1918A1.txt
  • change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296244, filed July 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1919A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Universal IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296409, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1920A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296098, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1921A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296005, filed May 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1923A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295801, filed May 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1924A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002277, filed January 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1925A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002414 May 27, 2009 June 8, 2009 Cox Communications Co. 09-S0296155 June 19, 2009 July 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1927A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Long Distance Mart, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002455, filed June 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1947A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002354 March 30, 2009 June 22, 2009 AT&T 09-S0296056 June 11,2 009 June 30, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1948A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295066 January 12, 2009 January 22, 2009 AT&T 09-S0295308 March 4, 2009 April 2, 2009 AT&T 09-S0295561 April 7, 2009 May 1, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1949A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002239, filed November 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1950A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vonage IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002407, filed May 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1951A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295805, filed May 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1952A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002322, filed February 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1953A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002270 filed, December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1954A1.txt
  • Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295768 May 4, 2009 June 4, 2009 Verizon 09-S0295871 May 14, 2009 May 26, 2009 Verizon 09-S0295866 May 3, 2009 June 10, 2009 None Provided See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1955A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295467 March 23, 2009 April 29, 2009 AT&T 09-S0295877 May 18, 2009 June 22, 2009 AT&T 09-S0296014 June 5, 2009 June 26, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1956A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002320, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-1957A1.txt
  • days after the unauthorized change occurred and LDCs may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295036, filed January 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2105A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002387, filed April 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2106A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002486, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2107A1.txt
  • neither Complainant's authorized carrier Primus Telecommunications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296385, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2108A1.txt
  • neither Complainant's authorized carrier Global Crossing Telecommunications nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296383, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2110A1.txt
  • Complainant's authorized carrier Sprint Nextel Corporation nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296353, filed July 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2112A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296386, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2114A1.txt
  • unauthorized change occurred and that neither AT&T nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002430, filed June 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2116A1.txt
  • unauthorized change occurred and neither AT&T nor IBN Intertele may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002301, filed January 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2141A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002386, filed April 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2142A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against NSBI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296350, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2143A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Silv IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296113, filed June 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2306A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296577, filed August 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2307A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002489, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2308A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296240, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2309A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296407, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2310A1.txt
  • change occurred and neither Complainant's authorized carrier nor Clearworld may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296418, filed July 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2311A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002438, filed June 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2312A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002398, filed May 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2313A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296419, filed June 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2314A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295804, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2315A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleDias may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002409, filed May 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2316A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Call for Less IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296410, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2317A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296395, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2318A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295046, filed January 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2319A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296404, filed July 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2320A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296114, filed June 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2321A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295193, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2322A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296339, filed July 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2323A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296668, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2324A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Comtel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294694, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2325A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296677, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2326A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296804, filed September 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2327A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296704, filed August 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2328A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002508, filed July 31, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2329A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296425, filed July 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2330A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002478 July 13, 2009 August 20, 2009 Qwest Communications 09-S0296397 July 22, 2009 August 24, 2009 AT&T, Inc. 09-S0296744 August 25, 2009 September 16, 2009 Windstream Communications See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2333A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296679, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2334A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296351 July 13, 2009 August 20, 2009 AT&T, Inc. 09-S0296379 July 20, 2009 August 24, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2335A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against TeleUno IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002415, filed May 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2336A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002323, filed February 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2337A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295770, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2338A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Vartec IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002460, filed July 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2341A1.txt
  • to the Complainant and neither their authorized carrier nor NET may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295275, February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2342A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295372, filed February 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2343A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295775, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2345A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-R2141661S July 4, 2009 July 22, 2009 AT&T 09-S002472 July 7, 2009 August 13, 2009 Verizon 09-S0296703 August 17, 2009 September 2, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2346A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002465 July 7, 2009 August 12, 2009 Verizon 09-S0296387 July 20, 2009 August 26, 2009 Embarq See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2347A1.txt
  • the unauthorized change occurred and neither AT&T nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002453, filed June 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2348A1.txt
  • days after the unauthorized change occurred and Pulse may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296343, filed March 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2349A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002441 June 16, 2009 July 24, 2009 Verizon 09-S0295260 February 23, 2009 April 2, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2350A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002357, filed April 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2351A1.txt
  • Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 09-S002485 July 16, 2009 August 18, 2009 AT&T, Inc. 09-S0296359 July, 15, 200908 August 18, 2009 None 09-S0296364 July 16, 2009 August 24, 2009 MCI, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2352A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296661, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2353A1.txt
  • change occurred and neither Silv Communications nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296736, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2354A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295108, filed January 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2355A1.txt
  • July 28, 2009 September 1, 2009 09-S002519 August 11, 2009 September 16, 2009 09-S002527 August 18, 2009 September 15, 2009 09-S002538 August 28, 2009 September 28, 2009 09-S002545 September 5, 2009 October 7, 2009 09-S0296724 August 20, 2009 September 28, 2009 See Appendix A. IC No. 09-S002511 is a duplicate of IC No. 09-S0296724. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2408A1.txt
  • change occurred and neither MCI, Inc. nor Cordia Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S296865, filed September 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2459A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295233, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2460A1.txt
  • unauthorized change occurred and neither Verizon nor Cordia Corporation may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S296702, filed August 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2461A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002345, filed March 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2550A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295276, filed February 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-2555A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294952, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-443A1.txt
  • unauthorized change occurred and neither AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294669, filed October 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-444A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Nextel Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294688, filed October 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-445A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294510, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-446A1.txt
  • and that neither Cox Arizona nor Zero Plus Dialing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002140, filed August 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-447A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294708, filed November 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-448A1.txt
  • entitled to absolution for the Verizon nor US Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294436, filed September 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-449A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294678, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-450A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Long Distance America IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294646, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-451A1.txt
  • unauthorized change occurred and neither Pulse Telecom nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294691, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-452A1.txt
  • the unauthorized change occurred and neither WDT nor Primo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293959, filed July 21, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-453A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against American Telecommunications Systems, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294767, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-455A1.txt
  • C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against Inmark, Inc. d/b/a Preferred Billing IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294794, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-457A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294700, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-458A1.txt
  • occurred and that neither AT&T nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294901, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-459A1.txt
  • unauthorized change occurred and that neither Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002244, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-460A1.txt
  • occurred and that neither the authorized carrier nor BITC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294673, filed October 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-462A1.txt
  • the unauthorized change occurred and USA Datanet nor CTS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294795, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-463A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint Communications Company IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 8-S002133, filed July 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-464A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S294565, filed October 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-465A1.txt
  • the unauthorized change occurred and neither Verizon nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002209, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-466A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294477, filed September 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-480A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294950, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-481A1.txt
  • days after the unauthorized change occurred and Broadview may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295147, filed January 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-482A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF COMPLAINT COMPLAINT SERVED NOTICE RETURN RECEIPT 08-S002249 December 11, 2008 August 13, 2008 January 5, 2009 08-S0294894 November 28, 2008 December 5, 2008 December 23, 2008 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-483A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295035, filed January 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-484A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cox IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295021, filed December 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-485A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294888, filed December 3, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-486A1.txt
  • days after the unauthorized change occurred and MCI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294920, filed December 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-487A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294878, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-495A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11492 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-496A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11506 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-497A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 08-S002164 September 4, 2008 Verizon 08-S002206 October 21, 2003 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-498A1.txt
  • for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294846 11/19/08 01/09/08 Verizon 09-S0295150 01/29/09 02/11/09 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-499A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 08-S002235 November 24, 2008 AT&T, Inc. 08-S0294889 November 26, 2008 Embarq See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-500A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0294440 September 23, 2008 October 30, 2008 Verizon 08-S0294697 October 30, 2008 December 16, 2008 Verizon 08-S0294875 November 21, 2008 January 26, 2009 Verizon 08-S0294903 December 23, 2008 January 8, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-501A1.txt
  • change occurred and neither Complainant's authorized carrier nor Multiline may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294810, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-502A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295019, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-503A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MetTel Telecommunications Company IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 8-S0294556, filed October 9, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-504A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293908, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-505A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Excel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294698, filed October 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-506A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293847, filed July 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-507A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Reduced Rate Long Distance, LLC (filed August 29, 2008) (Petition) seeking reconsideration of Reduced Rate Long Distance, 23 FCC Rcd 11470 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-508A1.txt
  • after the unauthorized change occurred and Line System may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295026, filed December 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-509A1.txt
  • days after the unauthorized change occurred and LightWave may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295018, filed December 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-510A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ESBI Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002142, filed August 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-511A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cheap2Dial Telephone, LLC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002171, filed September 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-512A1.txt
  • change occurred and neither Complainant's authorized carrier nor Broadview may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294189, filed August 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-513A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294914, filed December 8, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-514A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294812, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-515A1.txt
  • Order is effective upon release. IT IS FURTHER ORDERED that a copy of the record of this proceeding will be forwarded to the Commission's Enforcement Bureau for further review. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294523, filed October 1, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-516A1.txt
  • UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Manhattan Telecommunications Corporation d/b/a Metropolitan Telecommunications (filed September 23, 2008) seeking reconsideration of Metropolitan Telecommunications, 23 FCC Rcd 12966 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (Bureau). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-517A1.txt
  • effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Alliance Group Services, Inc. (filed September 29, 2008) seeking reconsideration of Alliance Group Services, 23 FCC Rcd 12979 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-518A1.txt
  • that this Order is effective UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Embarq (filed November 20, 2008) (Petition), seeking reconsideration of Embarq Communications, 23 FCC Rcd 16001(2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-519A1.txt
  • Catherine W. Seidel, Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Qwest (filed December 1, 2008) (Petition), seeking reconsideration of Qwest Communications, Inc., Complaint regarding Unauthorized Change of Subscriber's Telecommunications Carrier, 23 FCC Rcd 15757 (2008) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-520A1.txt
  • the Petition because it was filed within thirty days of release of the Division Order. Cf. Southern Union Gas Company, 15 FCC Rcd 10995, 10996 (2000) (treating a petition to revoke as a petition for reconsideration); Burlington Cablevision, Inc., 13 FCC Rcd 772 (1998) (treating an application for review as a petition for reconsideration). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-698A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 08-S002238 November 26, 2008 December 3, 2008 AT&T, Inc. 08-S0294843 November 20, 2008 December 3, 2008 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-699A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CERTIFIED CARRIER(S) NUMBER MAIL RECEIPT 08-S0294686 October 24, 2008 November 10, 2008 Verizon 08-S0294762 November 4, 2008 November 28, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-700A1.txt
  • after the unauthorized change occurred and Verizon nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294807, filed November 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-701A1.txt
  • unauthorized change occurred and that neither AT&T nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294799, filed November 13, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-702A1.txt
  • unauthorized change occurred and neither Birch Communications nor Zoom-I-Net may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294572, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-703A1.txt
  • occurred and Flat Rate Long Distance, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002192, filed October 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-704A1.txt
  • after the unauthorized change occurred and Verizon nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002210, filed October 28, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-705A1.txt
  • occurred and that neither the authorized carrier nor ATC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002217, filed November 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-706A1.txt
  • after the unauthorized change occurred and Verizon nor Mediacom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294769, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-707A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294677, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-708A1.txt
  • unauthorized change occurred and neither Verizon nor AT&T Corporation may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293812, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-709A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294877, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-710A1.txt
  • 0.361, 1.719, the complaint filed by Complainant against Legent Communications Corp d/b/a Long Distance America Services IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294770, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-711A1.txt
  • DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293631 May 19, 2008 August 1, 2008 AT&T 08-S0293771 June 17, 2008 July 29, 2008 AT&T 08-S0294083 July 31, 2008 September 9, 2008 Touch Tone 08-S0294760 November 6, 2008 December 10, 2008 AT&T 09-S002309 February 10, 2009 February 26, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-712A1.txt
  • 08-S002126 July 22, 2008 August 4, 2008 AT&T 08-S002154 August 19, 2008 September 10, 2008 Qwest Communications 08-S0293774 June 16, 2008 July 10, 2008 Windstream Communications 08-S0293844 July 2, 2008 September 8, 2008 Qwest Communications 08-S0294078 July 31, 2008 August 29, 2008 Verizon 08-S0294171 August 20, 2008 September 10, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-713A1.txt
  • occurred and neither Network Service Billing nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294676, filed October 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-714A1.txt
  • unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294768, filed November 6, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-715A1.txt
  • is entitled to absolution for the Verizon nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294098, filed August 7, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-716A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002166 September 11, 2008 October 15, 2008 Verizon 09-S0295157 January 29, 2009 February 24, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-720A1.txt
  • 1.719, the complaints filed against FRLD, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S002275 January 2, 2009 February 5, 2009 09-S0295086 December 17, 2008 February 4, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-721A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295024, filed December 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-722A1.txt
  • days after the unauthorized change occurred and Touchtone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294951, filed December 16, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-723A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295127, filed January 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-724A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 08-S0294953 December 16, 2008 February 10, 2009 09-S002304 February 3, 2009 February 10, 2009 09-S0295060 January 12, 2009 February 9, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-725A1.txt
  • days after the unauthorized change occurred and Zoom may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295140, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-726A1.txt
  • days after the unauthorized change occurred and Cordia may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295189, filed February 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-727A1.txt
  • days after the unauthorized change occurred and Quasar may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002293, filed January 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-918A1.txt
  • days after the unauthorized change occurred and Dialtone may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-0295123, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-919A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002335, filed March 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-920A1.txt
  • change occurred and neither Complainant's authorized carrier nor UCP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295118, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-921A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against America Net IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293835, filed June 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-922A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against VLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002297, filed January 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-923A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295121, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-924A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295110, filed January 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-925A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002306, filed February 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-926A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002319, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-927A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295195, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-928A1.txt
  • days after the unauthorized change occurred and NCT may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295067, filed January 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-929A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002298, filed February 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-932A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002310, filed February 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-933A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295173, filed February 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-934A1.txt
  • days after the unauthorized change occurred and MCC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002313, filed February 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-935A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002278, filed January 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-938A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295151, filed January 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-939A1.txt
  • change occurred and neither Complainant's authorized carrier nor Dialtone may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295352, filed February 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-940A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002299, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-941A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295119, filed January 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-942A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295170, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-943A1.txt
  • change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295064, filed January 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-944A1.txt
  • change occurred and neither Complainant's authorized carrier nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295053, filed January 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-945A1.txt
  • Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT SERVED NOTICE CARRIER NUMBER 09-S002308 February 8, 2009 February 19, 2009 PNG Telecommunications, Inc. 09-S0295169 February 2, 2009 February 17, 2009 PowerNet Global 09-S0295194 February 6, 2009 February 17, 2009 PowerNet Global See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-946A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295172, filed February 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-947A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295047, filed January 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-948A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against CFLI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295368, filed March 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-949A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MSTC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002328, filed March 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-950A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LDD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295231, filed February 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-951A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Preferred IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295246, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-952A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295256, filed February 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-953A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sure IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295495, filed March 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-954A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293697, filed May 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-955A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002205, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-956A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294809, filed November 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-957A1.txt
  • days after the unauthorized change occurred and AOI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293718, filed June 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-958A1.txt
  • change occurred and neither Complainant's authorized carrier nor Integrated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294441, filed September 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-959A1.txt
  • Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002321 February 19, 2009 April 2, 2009 AT&T, Inc 09-S002326 March 2, 2009 March 26, 2009 AT&T, Inc. 09-S0295366 March 6, 2009 April 9, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-960A1.txt
  • FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT(S) COMPLAINT CARRIER CARRIER(S) NUMBER RESPONSE 09-S002283 January 7, 2009 AT&T, Slamming 09-S002288 January 8, 2009 AT&T, Slamming See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-961A1.txt
  • COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002067 June 20, 2008 July 30, 2008 AT&T, Inc. 08-S0294420 September 16, 2008 October 14, 2008 AT&T, Inc 08-S0294864 November 1, 2008 January 14, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-962A1.txt
  • AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S0293778 June 16, 2008 July 29, 2008 AT&T, Inc. 08-S0293858 July 3, 2008 August 11, 2008 AT&T, Inc. 08-S0294679 October 15, 2008 December 2, 2008 AT&T, Inc. 08-S0294882 November 21, 2008 January 2, 2009 AT&T, Inc. 09-S0295236 February 18, 2009 March 27, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-963A1.txt
  • unauthorized change occurred and AT&T nor BigRedWire.Com, Inc. may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294879, filed November 24, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-964A1.txt
  • and that neither Verizon nor Nationwide Service Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0291729, filed February 25, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-965A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER -S0293951 July 18, 2008 September 2, 2008 AT&T, Inc. 08-S0294377 September 3 2008 October 16, 2008 Sprint See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-966A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZE COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002248 December 9, 2008 January 12, 2009 Verizon 08-S0294923 December 12, 2008 January 13, 2008 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-967A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002236 November 25, 2008 December 31, 2008 AT&T, Inc. 08-S0294926 December 15, 2008 January 20, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-968A1.txt
  • unauthorized change occurred and Business Network Long Distance may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002268, filed December 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-969A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Primus Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294517, filed September 30, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-970A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Power Net Global IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294900, filed December 2, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-971A1.txt
  • neither AT&T and Total Call nor Network Service Billing may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0295080, filed January 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-972A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against AT&T, Inc. IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294862, filed September 4, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-973A1.txt
  • and neither Complainant's AT&T nor Multiline Long Distance, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293811, filed June 23, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-974A1.txt
  • unauthorized change occurred and that neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002224, filed November 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-975A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294703, filed October 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-976A1.txt
  • entitled to absolution for the AT&T nor Silv Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294180, filed August 22, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-977A1.txt
  • unauthorized change occurred nor XO Communications or Access One may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0293870, filed July 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-978A1.txt
  • change occurred AT&T nor Nationwide Long Distance Service may not pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294428, filed September 17, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-979A1.txt
  • change occurred and neither Qwest nor Credo Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294514, filed September 29, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-980A1.txt
  • unauthorized change occurred and that neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294763, filed November 10, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-981A1.txt
  • after the unauthorized change occurred and AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294650, filed October 20, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-982A1.txt
  • unauthorized change occurred and that neither MCI nor CenturyTel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294758, filed November 5, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-983A1.txt
  • the unauthorized change occurred and neither Total nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294076, filed July 31, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-984A1.txt
  • after the unauthorized change occurred and Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S002203, filed October 19, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-985A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-0294793, filed November 12, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-986A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S294418, filed September 15, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-987A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 08-S002070 June 20, 2008 July 29, 2008 Verizon 08-S0293833 June 26, 2008 July 26, 2008 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1153A1.txt
  • the unauthorized change occurred and neither Birch nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S297461, filed January 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1154A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295152, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1155A1.txt
  • neither Complainant's authorized carrier Line Systems, Inc. nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295766, filed April 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1156A1.txt
  • the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002641, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1158A1.txt
  • the unauthorized change occurred and neither MCI nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297176, filed December 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1159A1.txt
  • the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297172, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1160A1.txt
  • the unauthorized change occurred and neither AT&T nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002628, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1199A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002771, filed May 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1200A1.txt
  • occurred and neither Complainant's authorized carrier nor United Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002726, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1201A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297758, filed August 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1202A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297804, filed January 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1203A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002751, filed April 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1204A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002717, filed February 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1205A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297659, filed March 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1206A1.txt
  • & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED LOCAL COMPLAINT COMPLAINT RESPONSE CARRIER EXCHANGE NUMBER CARRIER RESPONSE 09-S002646 December 7, 2009 January 14, 2010 None AT&T 09-S0296938 October 8, 2009 November 16, 2009 None MCI See Appendix A. Informal Complaint No. 09-S002652 is a duplicate of Informal Complaint No. 09-S002646. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1207A1.txt
  • after the unauthorized change occurred and Preferred Billing may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297660, filed March 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1208A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297534, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1209A1.txt
  • the unauthorized change occurred and neither CBS nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002727, filed March 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1210A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297602, filed March 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1211A1.txt
  • days after the unauthorized change occurred and PNG may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002687, filed March 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1212A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT CARRIER RESPONSE 09-S0296168 June 25, 2009 July 21, 2009 09-S0296227 June 26, 2009 August 11, 2009 09-S0296420 July 27, 2009 August 24, 2009 09-S0296669 August 6, 2009 August 25, 2009 09-S0296730 August 24, 2009 September 28, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1213A1.txt
  • may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002409, filed May 23, 2009. Informal Complaint No. IC 09-S0295937 is a duplicate complaint. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1214A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002627, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1215A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297443, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1216A1.txt
  • occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297649, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1217A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FRLD IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002738, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1218A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297075, filed October 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1219A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297094, filed November 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1220A1.txt
  • pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002694, filed February 20, 2010. Informal Complaint No. IC 10-S002695 is a duplicate of 10-S002694. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1221A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297601, filed March 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1222A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0296231 June 30, 2009 July 22, 2009 10-S002730 March 29, 2010 April 27, 2010 10-S0297606 March 3, 2010 April 8, 2010 10-S0297848 April 12, 2010 May 13, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1382A1.txt
  • the unauthorized change occurred and neither MCI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296764, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1383A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against FSN IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297552, filed February 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297382, filed January 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1385A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297882, filed April 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1386A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0297372 January 12, 2010 February 15, 2010 10-S0297547 February 18, 2010 March 30, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1387A1.txt
  • days after the unauthorized change occurred and LDAI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297918, filed April 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1388A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297328, filed January 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1389A1.txt
  • days after the unauthorized change occurred and Silv may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297464, filed January 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1390A1.txt
  • days after the unauthorized change occurred and Birch may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297648, filed March 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1391A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002721, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1392A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S002746 April 20, 2010 May 18, 2010 10-S0297554 February 22, 2010 March 19, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1393A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0297467 February 2, 2010 March 3, 2010 10-S0297657 March 23, 2010 April 21, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1394A1.txt
  • days after the unauthorized change occurred and MLDI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297808, filed January 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1395A1.txt
  • occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002689, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1396A1.txt
  • days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297441, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1397A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0297170 November 25, 2009 January 22, 2010 Qwest 10-S0297864 April 15, 2010 May 20, 2010 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1399A1.txt
  • Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295812 May 12, 2009 June 22, 2009 AT&T, Inc. 10-S0297539 January 28, 2010 March 30, 2010 AT&T, Inc. 10-S0297635 March 15, 2010 April 21, 2010 AT&T, Inc. 10-S0297863 April 13, 2010 May 17, 2010 CenturyLink See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1400A1.txt
  • occurred and that neither LDC Telecommunications, Inc. nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297193, filed December 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1404A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297627, filed March 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1405A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002711, filed February 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1406A1.txt
  • unauthorized change occurred and that neither LaurenTel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297458, filed December 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1407A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297642, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1409A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295559 April 7, 2009 May 148, 2009 Verizon 09-S0295658 April 16, 2009 May 21, 2009 Verizon 09-S0295797 May 7, 2009 June 29 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1411A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296817 September 9, 2009 October 13, 2009 AT&T, Inc. 09-S0297160 August 24, 2009 November 23, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1412A1.txt
  • that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296755 August 25, 2009 September 21, 2009 AT&T, Inc. 09-S002529 August 19, 2009 September 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1413A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296825 filed July 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1414A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296417, filed July 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1415A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Acting Deputy Chief Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 09-S002555 September 15, 2009 October 26, 2009 Verizon 09-S0296705 August 17, 2009 September 25, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1416A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296662 August 4, 2009 September 1, 2009 Verizon 09-S0297098 September 23, 2009 November 6, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1419A1.txt
  • the unauthorized change occurred and neither NALD nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297859, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1420A1.txt
  • the unauthorized change occurred and neither NSB nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297957, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1421A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297630, filed March 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1422A1.txt
  • that neither AT&T, Inc. nor Unitel Communications Group, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002586, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1424A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002741, filed April 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1425A1.txt
  • the unauthorized change occurred and neither AT&T nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297181, filed December 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1427A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against GTL IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296046, filed June 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1428A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street Telephone Company IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296428, filed July 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1429A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002613, filed November 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1430A1.txt
  • days after the unauthorized change occurred and CRC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297486, filed January 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1431A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296754, filed August 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1432A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296363, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1433A1.txt
  • the unauthorized change occurred and Line Systems Inc. may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297917, filed April 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1434A1.txt
  • change occurred and neither Complainant's authorized carrier nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297797, filed April 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-158A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295918, filed May 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-159A1.txt
  • change occurred and neither Complainant's authorized carrier nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296763, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-160A1.txt
  • change occurred and neither Complainant's authorized carrier nor OneLink may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295296, filed February 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1613A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002502 July 29, 2009 August 26, 2009 09-S0296937 October 8, 2009 November 12, 2009 09-S0297229 November 25, 2009 December 12, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1614A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002532, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1615A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 10-S002712 March 4, 2010 March 22, 2010 April 9, 2010 10-S0297538 February 11, 2010 March 26, 2010 April 14, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1616A1.txt
  • COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 10-S002725 March 11, 2010 April 22, 2010 July 23, 2010 10-S002764 May 17, 2010 June 17, 2010 July 22, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1617A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S0298052 May 17, 2010 July 20, 2010 10-S02684402 June 1, 2010 August 18, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1618A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297765, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1619A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002614, filed November 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-161A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Airnex IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295993, filed May 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1620A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297100, filed November 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1621A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297740, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1622A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297470, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1623A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against BNLD IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297479, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1624A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297730, filed March 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1625A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDAI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298040, filed May 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1626A1.txt
  • the unauthorized change occurred and neither Sprint nor Windstream may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297814, filed April 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1627A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298001, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1628A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297852, filed April 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-162A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Primus IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296241, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1632A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297633, filed March 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1633A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297177, filed December 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1636A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297609, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1637A1.txt
  • the unauthorized change occurred and neither PLDI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297610, filed March 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1638A1.txt
  • the unauthorized change occurred and neither Qwest nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297603, filed March 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1639A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297562, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-163A1.txt
  • occurred and neither Complainant's authorized carrier nor Consumer Telcom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295686, filed April 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1640A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against WilTel Communications IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297283, filed December 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-165A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296840, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-166A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296858, filed September 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-167A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296663, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-168A1.txt
  • occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297058, filed November 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-169A1.txt
  • change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296953, filed October 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-170A1.txt
  • change occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297027, filed October 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-171A1.txt
  • ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295392 March 11, 2009 April 23, 2009 Verizon 09-S0296674 August 10, 2009 September 10, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-172A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002372 April 22, 2009 May 21, 2009 Verizon 09-S0295683 April 21, 2009 May 28, 2009 Verizon 09-S0296037 June 9, 2009 July 16, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-173A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002544 September 4, 2009 October 7, 2009 Verizon 09-S0295283 February 25, 2009 April 2, 2009 AT&T 09-S0295736 April 28, 2009 June 2, 2009 Verizon 09-S0296399 July 22, 2009 September 3, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-174A1.txt
  • change occurred and neither Complainant's authorized carrier nor CSP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296903, filed October 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-175A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297069, filed November 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-176A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0297097 November 12, 2009 December 7, 2009 09-S0297139 November 17, 2009 December 8, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-177A1.txt
  • the unauthorized change occurred and Sprint nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295168, filed January 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-178A1.txt
  • days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295910, filed March 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-179A1.txt
  • days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002394, filed May 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-180A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295761, filed May 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1817A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S002662 December 21, 2009 April 7, 2010 09-S0296967 October 14, 2009 November 11, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-181A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296831, filed September 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1820A1.txt
  • change occurred and neither Complainant's authorized carrier nor Birch may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297733, filed January 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-182A1.txt
  • change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296977, filed October 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-183A1.txt
  • Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002567 September 28, 2009 October 27, 2009 AT&T, Inc. 09-S0296908 September 28, 2209 October 26, 2009 AT&T, Inc. 09-S0297003 October 21, 2009 November 10, 2009 Total Call International See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-184A1.txt
  • change occurred and neither Complainant's authorized carrier nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295634, filed April 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1851A1.txt
  • the unauthorized change occurred and neither AT&T nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002754, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1852A1.txt
  • the unauthorized change occurred and neither Verizon nor ANL may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S02733, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1853A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002556, filed September 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1854A1.txt
  • the unauthorized change occurred and neither NSBI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297949, filed January 26, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1855A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298025, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1856A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297737, filed March 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1857A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Long Distance Depot IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002631, filed November 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1858A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Connect Direct LD, Inc. IS DENIED. 6. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296249, filed July 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-185A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296759, filed September 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1864A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S2739385, filed August 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1865A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684430, filed April 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1866A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685800, filed June 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1867A1.txt
  • days after the unauthorized change occurred and Preferred may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297849, filed April 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1868A1.txt
  • days after the unauthorized change occurred and NetOne may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2706695, filed July 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1869A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2705194, filed July 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-186A1.txt
  • days after the unauthorized change occurred and LSI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002572, filed September 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1870A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2723089, filed July 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1871A1.txt
  • days after the unauthorized change occurred and UTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2727058, filed July 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1872A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685066, filed June 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1873A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against ACN IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297646, filed March 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1874A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296761, filed September 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-1875A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002750, filed April 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-188A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296039, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-189A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002479, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-190A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296245, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-191A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002546, filed September 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-192A1.txt
  • days after the unauthorized change occurred and LDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002474, filed July 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-193A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against LDCB IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 08-S0294398, filed February 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-194A1.txt
  • change occurred and neither Complainant's authorized carrier nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295788, filed May 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2076A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784444, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2077A1.txt
  • days after the unauthorized change occurred and MLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297553, filed February 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2078A1.txt
  • occurred and neither Comcast nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2723149, filed July 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2079A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S02684415, filed June 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2081A1.txt
  • unauthorized change occurred and neither AT&T nor United may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298024, filed May 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2083A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297940, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2084A1.txt
  • the unauthorized change occurred and that neither Verizon nor Pulse may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2726887, filed July15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2085A1.txt
  • unauthorized change occurred and neither CBNI nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296926, filed June 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2086A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Main Street IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002784, filed June 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2087A1.txt
  • 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297028, filed October 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2288A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2783004, filed August 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2392A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against United American Technology IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297726, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2395A1.txt
  • the unauthorized change occurred and neither Verizon nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297485, filed February 4, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2396A1.txt
  • the unauthorized change occurred and neither TDS nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2756315, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2397A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0298037 May 17, 2010 June 14, 2010 Verizon 10-S2689715 January 29, 2010 August 3, 2010 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2398A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297362 October 15, 2009 January 8, 2010 Qwest 09-S0296345 July 10, 2009 June 30, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2399A1.txt
  • U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002993, filed August 19, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2401A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Lauren Tel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002766, filed May 18, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2402A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel Telecommunications, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296732, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-2404A1.txt
  • and neither Complainant's authorized carrier neither Verizon nor CWC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002734, filed March 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-301A1.txt
  • 2009 Qwest 09-S0297077 November 4, 2009 December 7, 2009 Verizon 09-S0297092 August 10,2009 December 4, 2009 AT&T 09-S0297287 January 7, 2010 January 21, 2010 AT&T 09-S0297296 December 29, 2009 January 14, 2010 Qwest 10-S0297368 January 11, 2010 February 1, 2010 Verizon See Appendix A. IC No. S0296946 is a duplicate of IC No. 09-S0296946. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-302A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002463 July 6, 2009 November 19, 2009 None 09-S002562 September 24, 2009 October 14, 2009 Verizon 09-S0296891 September 24, 2009 October 28, 2009 Verizon 09-S0297140 November 17, 2009 December 9, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-320A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295628, filed January 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-321A1.txt
  • change occurred and neither Complainant's authorized carrier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296909, filed October 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-322A1.txt
  • telephone bills issued from NALD to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296712, filed August 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-323A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296809, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-324A1.txt
  • change occurred and neither Complainant's authorized carrier nor CNBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002533, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-325A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296863, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-326A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296010, filed June 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-327A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296232, filed June 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-328A1.txt
  • change occurred and neither Complainant's authorized carrier nor MLDI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002480, filed July 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-329A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296578, filed August 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-330A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296857, filed September 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-331A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002642, filed December 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-332A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002606, filed October 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-333A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002625, filed November 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-334A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296810, filed September 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-335A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296358, filed July 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-336A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297070, filed November 3, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-337A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296939, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-338A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296856, filed September 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-339A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296734, filed August 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-508A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296384, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-509A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002462, filed July 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-511A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295077 January 12, 2009 April 15, 2009 Verizon 09-S0296424 July 29, 2009 September 2, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-512A1.txt
  • the unauthorized change occurred and neither AT&T nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296990, filed October 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-513A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002294 January 21, 2009 April 15, 2009 Verizon 09-S002379 April 21, 2009 May 28, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-514A1.txt
  • occurred and neither New Century Telecom, Inc. AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296689, filed August 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-515A1.txt
  • the unauthorized change occurred and neither LCC nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297152, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-516A1.txt
  • the unauthorized change occurred and neither Verizon nor Spectrotel may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297121, filed November 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-517A1.txt
  • the unauthorized change occurred and neither ISI nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297029, filed October 26, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-518A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002677, filed January 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-519A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002594, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-525A1.txt
  • A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S002481 July 14, 2009 August 17, 2009 AT&T 09-S0295873 May 18, 2009 June 1, 2009 AT&T See Appendix A. IC No. 09-S0295912 is a duplicate of IC No. 09-S0295873. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-526A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296795 March 3, 2009 September 29, 2009 AT&T 09-S0296944 October 9, 2009 November 12, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-527A1.txt
  • the unauthorized change occurred and neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296823, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-528A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. . IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002585, filed October 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-529A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002436, filed June 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-532A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297090, filed November 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-533A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296683, filed August 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-537A1.txt
  • unauthorized change occurred and neither LDA or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296165, filed June 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-538A1.txt
  • the unauthorized change occurred and neither Verizon nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296995, filed October 1, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-539A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296917, filed August 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-544A1.txt
  • occurred and neither Online Savings nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296889, filed September 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-545A1.txt
  • occurred and neither NCT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002575, filed October 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-546A1.txt
  • and neither U.S. Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296678, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-547A1.txt
  • change occurred and neither Complainant's authorized carrier nor TeleUno may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296913, filed October 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-548A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against KoolTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296839, filed September 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-549A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Norristown IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296952, filed October 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-550A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Mainstreet IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002600, filed October 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-551A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against U.S. Telecom IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295997, filed June 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-552A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002549, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-553A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002618, filed November 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-554A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002603, filed October 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-555A1.txt
  • after the unauthorized change occurred and Tele Circuit may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296997, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-559A1.txt
  • days after the unauthorized change occurred and Startec may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295361, filed March 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-560A1.txt
  • days after the unauthorized change occurred and PTI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002647, filed December 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-561A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 09-S002576 October 7, 2009 November 2, 2009 December 18, 2009 09-S002590 October 13, 2009 October 28, 2009 December 30, 2009 09-S0296911 October 5, 2009 November 4, 2009 December 30, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-562A1.txt
  • this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0296043 June 9, 2009 June 30, 2009 Verizon 09-S0296664 August 5, 2009 September 8, 2009 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-563A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002494, filed July 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-564A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002548, filed September 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-705A1.txt
  • the unauthorized change occurred and neither MLD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297141, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-706A1.txt
  • change occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297124, filed November 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-707A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297079, filed November 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-708A1.txt
  • occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297099, filed November 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-709A1.txt
  • occurred and that neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297151, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-710A1.txt
  • the unauthorized change occurred and neither BNLD nor Centurylink may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297145, filed November 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-711A1.txt
  • the unauthorized change occurred and neither NALD nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296966, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-712A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297233, filed December 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-713A1.txt
  • change occurred and neither Complainant's authorized carrier nor NALD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297044, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-714A1.txt
  • occurred and neither UAT nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297235, filed December 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-741A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297059, filed November 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-742A1.txt
  • unauthorized change occurred and neither Opex Communications nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297156, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-743A1.txt
  • and neither Complainant's authorized carrier ACN nor AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297142, filed November 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-744A1.txt
  • occurred and neither Complainant's authorized carrier CRC nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297288, filed December 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-944A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against HTSC IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295662, filed April 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-945A1.txt
  • 1.719, the complaints filed against Verizon, Inc. ARE DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE 09-S002571 September 29, 2009 November 6, 2009 09-S0296866 September 23, 2009 October 30, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-946A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI, Inc. IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 9-S002437, filed June 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-947A1.txt
  • the unauthorized change occurred and neither PNG nor Consolidated may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295936, filed May 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-948A1.txt
  • the unauthorized change occurred and neither Sprint nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002558, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-949A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296758, filed August 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-950A1.txt
  • change occurred and neither Complainant's authorized carrier nor Network may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002592, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-951A1.txt
  • days after the unauthorized change occurred and NALD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297175, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-952A1.txt
  • days after the unauthorized change occurred and NSBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297265, filed December 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-953A1.txt
  • days after the unauthorized change occurred and ISI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297306, filed December 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-958A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002530, filed August 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-959A1.txt
  • rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Call For Less Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296864, filed September 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-960A1.txt
  • unauthorized change occurred and neither Qwest or AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295735, filed April 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-961A1.txt
  • change occurred and neither AT&T nor Startec Global Communications may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297286, filed December 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-962A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Qwest IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002574, filed October 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-964A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297154, filed November 23, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-965A1.txt
  • the unauthorized change occurred and neither AT&T nor UTI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297227, filed December 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-967A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against MCI IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002588, filed October 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-968A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297102, filed November 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-975A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295696 April 22, 2009 June 8, 2009 AT&T, Inc. (Slamming) 09-S0297101 November 9, 2009 December 10, 2009 AT&T, Inc. (Slamming) See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-976A1.txt
  • unauthorized change occurred and neither AT&T, Inc. nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296975, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-977A1.txt
  • change occurred and neither NSBI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297290, filed December 22, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-978A1.txt
  • is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295302 March 3, 2009 April 9, 2009 AT&T, Inc. 09-S0296675 August 10, 2009 September 9, 2009 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-979A1.txt
  • change occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296965, filed October 14, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-980A1.txt
  • occurred and neither Advantage Telecommunication nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002503, filed July 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-981A1.txt
  • and neither Complainant's authorized carrier AT&T nor UTI, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002554, filed October 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-982A1.txt
  • unauthorized change occurred and that neither LSI nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297468, filed February 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-983A1.txt
  • change occurred and neither Complainant's authorized carrier nor SBA may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297150, filed November 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-10-984A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297442 January 25, 2010 February 18, 2010 Verizon 10-S0297846 April 12, 2010 May 10, 2010 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1278A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Sprint IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295078, filed January 14, 2008. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1279A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002630, filed November 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1280A1.txt
  • change occurred and neither Complainant's authorized carrier nor Sprint may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296830, filed September 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1281A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297533, filed February 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1282A1.txt
  • change occurred and neither Complainant's authorized carrier nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297109, filed November 10, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1283A1.txt
  • change occurred and neither Complainant's authorized carrier nor NCT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297173, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1284A1.txt
  • change occurred and neither Complainant's authorized carrier nor PLD may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296716, filed August 21, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1285A1.txt
  • change occurred and neither Complainant's authorized carrier nor BRW may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295405, filed March 12, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1286A1.txt
  • occurred and neither LDA nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3101368, filed April 13, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1287A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003120, filed March 16, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1288A1.txt
  • change occurred and neither Complainant's authorized carrier nor Comcast may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3051009, filed April 1, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1290A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297174, filed November 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1292A1.txt
  • the unauthorized change occurred and neither Frontier nor NSBI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3000716, filed February 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1293A1.txt
  • change occurred and neither Complainant's authorized carrier nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3046504, filed March 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1294A1.txt
  • days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3000797, filed February 25, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1295A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S002718 March 1, 2010 March 26, 2010 10-S2756203 August 19, 2010 September 9, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1296A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2993849, filed February 23, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1297A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF LEC COMPLAINT COMPLAINT RESPONSE RESPONSE NUMBER 10-S003075 December 17, 2010 January 28, 2011 June 10, 2011 10-S2911056 December 30, 2010 February 15, 2011 June 8, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1298A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3100158, filed April 14, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1299A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003030, filed October 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1300A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295620, filed April 6, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1301A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297089, filed November 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1302A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF DATE OF LEC COMPLAINT COMPLAINT RESPONSE RESPONSE NUMBER 10-S2851767 October 29, 2010 November 16, 2010 March 24, 2011 11-S003129 April 6, 2011 April 25, 2011 June 8, 2011 11-S2940836 January 24, 2011 February 24, 2011 June 8, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1303A1.txt
  • effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 11-S003128 April 4, 2011 April 11, 2011 11-S3033256 March 17, 2011 April 4, 2011 11-S3046475 March 28, 2011 April 7, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1304A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Full Service Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2844741, filed October 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1305A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2809040, filed October 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1306A1.txt
  • occurred and neither TeleDias nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2843724, filed September 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1307A1.txt
  • occurred and neither TeleUno nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297654, filed March 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1308A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2865147, filed November 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1334A1.txt
  • occurred and neither MLDI nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2877129, filed November 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1335A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2695034, filed July 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-137A1.txt
  • the unauthorized change occurred and neither LDCB nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2755000, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1387A1.txt
  • change occurred and that neither Airnex nor VTX Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002739, filed April 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1388A1.txt
  • change occurred and neither Complainant's authorized carrier nor Startec may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684394, filed June 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1389A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2793166, filed September 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-138A1.txt
  • the unauthorized change occurred and neither NLDS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002669, filed December 29, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1390A1.txt
  • change occurred and neither LDS nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684554, filed June 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1391A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298005, filed May 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1394A1.txt
  • change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297820, filed April 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1395A1.txt
  • occurred and neither Preferred Billing nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298063, filed May 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1396A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 09-S0296910 October 5, 2009 November 5, 2009 09-S0297071 November 2, 2009 December 2, 2009 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-139A1.txt
  • and neither Complainant's authorized carrier neither AT&T nor NLDS may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298090, filed June 10, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1404A1.txt
  • occurred and neither AT&T nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002763, filed May 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1405A1.txt
  • change occurred and neither ISI nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2705980, filed July 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1407A1.txt
  • change occurred and neither Complainant's authorized carrier nor ISI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003104, filed February 17, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1408A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3064812, filed April 12, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1409A1.txt
  • change occurred and neither Complainant's authorized carrier nor BNLD may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3109497, filed April 28, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-140A1.txt
  • change occurred and neither AT&T nor Cox Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2756296, filed August 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1410A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S0297914 April 20, 2010 June 10, 2010 Qwest 10-S0298079 May 26, 2010 July 7, 2010 AT&T, Inc. See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1411A1.txt
  • release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 10-S002773 May 21, 2010 June 4, 2010 June 7, 2010 10-S2705234 June 2, 2010 July 16, 2010 July 19, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1412A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297445, filed January 25, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-141A1.txt
  • change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2877004, filed November 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1422A1.txt
  • days after the unauthorized change occurred and BNLD may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296172, filed July 2, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-142A1.txt
  • occurred and neither CWCC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2780480, filed August 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-143A1.txt
  • change occurred and neither Complainant's authorized carrier nor Convergia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2797810, filed September 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-144A1.txt
  • unauthorized change occurred and neither Time Warner nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784449, filed September 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-145A1.txt
  • unauthorized change occurred and that neither LDC nor Qwest may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002996, filed September 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-146A1.txt
  • unauthorized change occurred and neither Century Tel nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002488, filed July 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-148A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest Communications, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295926, filed May 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-149A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against IDT Corporation IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296885, filed September 25, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-150A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2746919, filed August 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-151A1.txt
  • 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2721413, filed July 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-152A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784447, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-153A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Talk for Less IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002995, filed September 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-154A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LCR IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002728, filed March 19, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-155A1.txt
  • § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Official Small Business Association IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2806974, filed August 16, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-160A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296411, filed July 27, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-161A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2685142, filed June 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-162A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Qwest IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297237, filed December 9, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-163A1.txt
  • unauthorized change occurred and that neither CTS nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297309, filed December 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-164A1.txt
  • unauthorized change occurred and that neither CenturyLink nor LDC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297962, filed May 3, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-165A1.txt
  • unauthorized change occurred and neither TeleDias nor Cox may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298059, filed May 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1666A1.txt
  • FEDERAL COMMUNICATIONS COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Sprint Nextel Corporation (filed July 7, 2009) (Petition), seeking reconsideration of Sprint Nextel Corporation, Order, 24 FCC Rcd 8840 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1667A1.txt
  • COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Business Network Long Distance (filed July 10, 2009) (Petition), seeking reconsideration of Business Network Long Distance, Order, 24 FCC Rcd 8880 (2009) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1668A1.txt
  • Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of LoTel, Inc. d/b/a Coordinated Billing Services (filed July 27, 2010) (Petition) seeking reconsideration of LoTel, Inc. d/b/a Coordinated Billing Services, Order, 25 FCC Rcd 8283 (2010) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1669A1.txt
  • UPON RELEASE. FEDERAL COMMUNICATIONS COMMISSION William D. Freedman Acting Deputy Chief Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Charter Communications, (filed February 22, 2011) (Petition) seeking reconsideration of Charter Communications, Order, 26 FCC Rcd 613 (2011) (Division Order), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. See id.; see also 47 U.S.C. § 258(a). See Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rulemaking, 14 FCC Rcd 1508, 1512, para. 4 (1998) (Section 258 Order). See
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-166A1.txt
  • Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 10-S003028 October 14, 2010 November 10, 2010 AT&T 10-S003029 October 14, 2010 November 22, 2010 AT&T 10-S2802370 September 28, 2010 October 27, 2010 Verizon 10-S2823577 October 19, 2010 November 17, 2010 Verizon See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-167A1.txt
  • COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT RESPONSE CARRIER NUMBER 09-S0295999 June 2, 2009 July 7, 2009 AT&T 09-S0296045 June 10, 2009 July 7, 2009 AT&T 09-S0296248 July 9, 2009 August 7, 2009 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-168A1.txt
  • occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295409, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-169A1.txt
  • unauthorized change occurred and neither NLDS nor Qwest may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296362, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-170A1.txt
  • Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF AUTHORIZED COMPLAINT COMPLAINT CARRIER CARRIER NUMBER RESPONSE 10-S002987 August 18, 2010 September 10, 2010 AT&T 10-S2984287 October 4, 2010 November 8, 2010 AT&T See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-171A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003026, filed October 12, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-173A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T, Inc. IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002676, filed January 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1814A1.txt
  • occurred and neither HTSC nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2866598, filed October 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1815A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2833307, filed October 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1816A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2914431, filed October 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1817A1.txt
  • 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against National Access Long Distance, Inc., IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296365, filed July 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1819A1.txt
  • days after the unauthorized change occurred and CNBI may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295767, filed May 4, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1820A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296239, filed July 7, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1821A1.txt
  • change occurred and neither Complainant's authorized carrier nor OIP may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2899101, filed December 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-1849A1.txt
  • IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT RESPONSE CARRIER NUMBER 11-S003130 April 7, 2011 April 19, 2011 11-S3111879 May 6, 2011 May 23, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2064A1.txt
  • change occurred and neither Access Point nor Advantage Telecom may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002523, filed August 18, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2065A1.txt
  • days after the unauthorized change occurred and BCN may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295710, filed April 24, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2066A1.txt
  • days after the unauthorized change occurred and NLDS may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296103, filed June 15, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2067A1.txt
  • occurred and neither LDC Telecom, Inc. nor AT&T may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297002, filed October 20, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2068A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Verizon Long Distance, IS RESOLVED. IT IS FURTHERED ORDERED that this Order is effective upon release FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296349, filed July 13, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2081A1.txt
  • the unauthorized change occurred and neither AT&T nor Advantage may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0297095, filed October 30, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2082A1.txt
  • unauthorized change occurred and neither TDS Telecom nor Quasar may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002657, filed December 19, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2083A1.txt
  • the unauthorized change occurred and neither Spectrotel nor Verizon may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295878, filed May 17, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2084A1.txt
  • days after the unauthorized change occurred and Verizon may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002650, filed December 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-2085A1.txt
  • Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Reduced Rate Long Distance IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296682, filed August 11, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-374A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Full Service Network IS RESOLVED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297732, filed March 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-375A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2814988, filed October 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-376A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003021, filed October 5, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-377A1.txt
  • the unauthorized change occurred and neither Verizon nor Reliant may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003052, filed November 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-378A1.txt
  • occurred and neither ALD nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2820065, filed October 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-379A1.txt
  • days after the unauthorized change occurred and LaJicarita may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297308, filed January 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-380A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003067, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-381A1.txt
  • change occurred and neither Complainant's authorized carrier nor MCI may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2885917, filed December 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-383A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002999, filed September 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-384A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2754999, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-385A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against WilTel IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2741315, filed July 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-386A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2736705, filed July 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-387A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Cordia IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003042, filed November 9, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-388A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002713, filed February 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-389A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against ATC IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2736671, filed July 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-412A1.txt
  • four sections to the slamming rules (section 64.1180 was subsequently removed). Section 64.1130, originally promulgated as 64.1160, details the use of letters of agency as a form of authorizing and/or verifying a subscriber's request to change his or her preferred carrier selection. Section 64.1170 sets forth procedures for reimbursing subscribers who have already paid charges to an unauthorized carrier. Section 64.1190 provides further protection against slamming by enabling a subscriber to ``freeze'' his or her preferred carrier selection, unless the subscriber gives the carrier from whom the freeze was requested his or her express consent to a change. Need: These rules are intended to deter and ultimately eliminate unauthorized changes in subscribers telecommunications carriers. The rules absolve subscribers of liability for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-497A1.txt
  • days after the unauthorized change occurred and Frontier may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2755030, filed August 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-757A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S26899493, filed June 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-758A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2749638, filed July 1, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-759A1.txt
  • change occurred and neither Complainant's authorized carrier nor Preferred may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2762945, filed July 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-760A1.txt
  • change occurred and neither Complainant's authorized carrier nor CRC may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2960984, filed February 8, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-761A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2740070, filed August 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-762A1.txt
  • occurred and neither Complainant's authorized carrier nor Clear Rate may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2787000, filed September 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-763A1.txt
  • the unauthorized change occurred and neither Verizon or Credo may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2754090, filed August 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-764A1.txt
  • change occurred and neither AT&T nor Verizon Long Distance may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002772, filed May 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-765A1.txt
  • the unauthorized change occurred and neither AT&T nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2727765, filed July 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-766A1.txt
  • the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911018, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-767A1.txt
  • change occurred and neither Silv nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003055, filed November 24, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-768A1.txt
  • the unauthorized change occurred and neither Silv nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2853364, filed November 2, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-769A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2906824, filed December 22, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-770A1.txt
  • occurred and neither America nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003018, filed September 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-771A1.txt
  • occurred and neither America Net nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2866492, filed October 14, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A1.txt
  • occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911144, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-772A2.txt
  • occurred and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911144, filed December 28, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-773A1.txt
  • the unauthorized change occurred and neither Rodeo nor Integra may pursue any collection against Complainant for those charges. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003002, filed September 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-774A1.txt
  • days after the unauthorized change occurred and Surftone may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2916944, filed January 10, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-775A1.txt
  • days after the unauthorized change occurred and CenturyLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298078, filed April 27, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-776A1.txt
  • change occurred and neither Complainant's authorized carrier nor RCN may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S2914926, filed January 6, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-777A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2693880, filed July 6, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-778A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cavalier may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002332, filed March 5, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-779A1.txt
  • days after the unreasonable delay and AT&T may not pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003094, filed January 24, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-780A1.txt
  • occurred and neither Preferred nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2684451, filed June 3, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-781A1.txt
  • unauthorized change occurred and that neither Sprint nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0296907, filed September 28, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-782A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2911057, filed December 30, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-783A1.txt
  • days after the unauthorized change occurred and Airnex may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003074, filed December 15, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-784A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2784070, filed September 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-785A1.txt
  • change occurred and neither Complainant's authorized carrier nor Cordia may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0297736, filed March 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-787A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 10-S003053 November 23, 2010 December 3, 2010 December 15, 2010 10-S003065 December 7, 2010 December 15, 2010 December 30, 2010 10-S003071 December 13, 2010 December 15, 2010 December 30, 2010 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-788A1.txt
  • DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 09-S0297086 October 20, 2009 January 19, 2011 January 24, 2011 10-S2804444 October 1, 2010 January 19, 2011 January 24, 201119 10-S2838529 October 18, 2010 January 19, 2011 January 24, 201119 10-S2862643 November 10, 2010 January 19, 2010 January 24, 201119 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-789A1.txt
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Advantage Telecommunications IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003040, filed November 4, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-790A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Sprint IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2885052, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-791A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2780496, filed August 31, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-792A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against AT&T IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003068, filed December 7, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-793A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Verizon IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2787019, filed September 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-794A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2746930, filed July 29, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-795A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003025, filed October 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-796A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against MCI IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002760, filed May 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-797A1.txt
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against LaurenTel IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S0298306, filed November 8, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-11-798A1.txt
  • of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by against Norristown IS DENIED. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003050, filed November 17, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1018A1.txt
  • change occurred and neither Complainant's authorized carrier nor Charter may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3061559, filed April 4, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1019A1.txt
  • the unauthorized change occurred and neither Verizon nor LDCB may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003265, filed November 18, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1020A1.txt
  • as amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against Excel IS RESOLVED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S002985, filed August 13, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1021A1.txt
  • change occurred and neither Complainant's authorized carrier nor Silv may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3195980, filed August 11, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1022A1.txt
  • unauthorized change occurred and neither AT&T or AT&T, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2906803, filed December 23, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1023A1.txt
  • change occurred and neither Complainant's authorized carrier nor UAT may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S3128487, filed May 25, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1024A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003160, filed June 9, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1025A1.txt
  • Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL COMPLAINT NUMBER DATE OF COMPLAINT DATE OF CARRIER RESPONSE DATE OF LEC RESPONSE 11-S003190 August 5, 2011 September 15, 2011 October 17, 2011 11-S3119290 11-S3185638 May 9, 2011 July 27, 2011 June 23, 2011 September 1, 2011 October 26, 2011 October 26, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1026A1.txt
  • change occurred and neither Complainant's authorized carrier nor AT&T may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003212, filed September 29, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1027A1.txt
  • unauthorized change occurred and neither Charter or Charter, Inc. may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003132, filed April 8, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1042A1.txt
  • days after the unauthorized change occurred and OneLink may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2884079, filed November 21, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-1043A1.txt
  • bills issued from the company to the Complainant within ten (10) days of the release of this order. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S003044, filed November 11, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-397A1.txt
  • Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT(S) COMPLAINT SERVED NOTICE DELIVERED NUMBER 11-S003228 October 1, 2011 October 6, 2011 October 11, 2011 11-S3251644 October 3, 2011 October 12, 2011 October 17, 2011 11-S3255020 October 13, 2011 October 20, 2011 October 24, 2011 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-449A1.txt
  • RESPONSE NUMBER 10-S2902428 December 20, 2010 No Response Received 11-S003207 August 30, 2011 No Response Received 11-S3211346 September 1, 2011 No Response Received 11-S3212284 August 31, 2011 No Response Received 11-S3212526 September 6, 2011 No Response Received 11-S3273360 November 7, 2011 No Response Received 12-S3308637 January 12, 2012 No Response Received See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-801A1.txt
  • Consumer & Governmental Affairs Bureau See Petition for Reconsideration of Consumer Telcom, Inc. (filed March 1, 2010) (Petition), seeking reconsideration of Consumer Telcom, Inc., 25 FCC Rcd 1019 (2010), and Consumer Telcom, Inc., 25 FCC Rcd 1001 (2010) (collectively, Division Orders), issued by the Consumer Policy Division (Division), Consumer & Governmental Affairs Bureau (CGB). See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. See, e.g., Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Report and Order, 10 FCC Rcd 9560 (1995), stayed in part, 11 FCC Rcd 856 (1995); Policies and Rules Concerning Changing Long Distance Carriers, CC Docket No. 91-64, 7 FCC Rcd 1038 (1992), reconsideration denied, 8 FCC Rcd 3215
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-819A1.txt
  • and neither United Telecom nor their authorized carrier may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 10-S2902376, filed December 20, 2010. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-820A1.txt
  • INFORMAL DATE OF DATE OF COMPLAINT COMPLAINT RESPONSE NUMBER 10-S2792510 September 20, 2010 October 11, 2010 11-S003182 July 14, 2011 August 11, 2011 11-S3187043 July 29, 2011 September 1, 2011 11-S3197800 August 2, 2011 September 15, 2011 12-S003317 January 27, 2012 February 21, 2012 12-S3365922 April 2, 2012 April 20, 2012 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-821A1.txt
  • issued from the company to the Complainant within ten (10) days of the release of this order. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 11-S003101, filed February 7, 2011. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-12-982A1.txt
  • days after the unauthorized change occurred and LDC may not pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 12-S003392, filed April 23, 2012. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-206118A1.pdf
  • the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). 5. Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * (i) * * * (ii) A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-222377A1.txt
  • the first thirty days after the unauthorized change occurred and neither Verizon nor Cox may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. 01-S65605, October 1, 2001. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-226567A1.txt
  • first thirty days after the unauthorized change occurred and neither Verizon nor eLec may pursue any collection against Complainant for those charges. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Margaret M. Egler, Deputy Chief Consumer & Governmental Affairs Bureau Informal Complaint No. IC 01-S73476, April 11, 2002. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-227452A2.txt
  • CARRIER RESPONSE 01-S59001 July 27, 2001 October 30, 2001 01-S60758 July 31, 2001 November 30, 2001 01-S65602 October 12, 2001 December 7, 2001 01-S66290 November 26, 2001 February 22, 2002 01-S66305 November 26, 2001 February 22, 2002 01-S66353 October 1, 2001 January 18, 2002 02-S67849 February 11, 2002 April 30, 2002 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-256427A1.txt
  • upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau APPENDIX A INFORMAL DATE OF DATE OF CARRIER COMPLAINT COMPLAINT RESPONSE NUMBER 04-S87440 June 3, 2004 August 3, 2004 04-S87505 May 3, 2004 July 21, 2004 04-S87963 July 14, 2004 August 24, 2004 See Appendix A. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/DOC-302478A1.txt
  • 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Illinois IS DENIED. Paragraph 7 is omitted. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S002586, filed October 8, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 C.F.R. § 1.719 (Commission procedure for informal complaints filed pursuant to Section 258 of the Act); 47 C.F.R. § 64.1150 (procedures for resolution of unauthorized changes in preferred carrier). AT&T's Response to Informal Complaint No. IC 09-S002586, received November 16, 2009. AT&T suggests the customer should contact AT&T, Illinois, which is the customer's local exchange carrier. Notice of Informal
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-00-255A1.pdf
  • subscribers the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * * * * The local exchange carrier has obtained the subscriber's written or electronically signed authorization in a form that meets the requirements of § 64.1190(d)(3); or A description of the specific procedures necessary to lift a
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-01-156A1.txt
  • not select a different preferred carrier before the transfer date. We will also require the acquiring carrier to inform subscribers that existing preferred carrier freezes on the service(s) involved in the transfer will be lifted and that, if they would like to have freeze protection after the transfer, they must contact their local service providers to obtain this service. Section 64.1190 of our rules permits local service providers to offer their subscribers the option of requesting a preferred carrier freeze, an additional measure of protection against unauthorized carrier changes that is consistent with section 258. With such a freeze in place, the subscriber is assured that his or her preferred carrier will not be changed without the subscriber's express consent. Under
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-04-153A1.txt
  • costly. Waivers issued by the Commission prior to the creation of the streamlined rules, however, generally were predicated on assurances that rates would not change. Therefore, the level of detail necessary to inform subscribers of the rates they will be charged may differ under the current streamlined rules as compared to the former waiver process. Preferred Carrier Freezes Background. Section 64.1190 of our rules permits local service providers to offer subscribers the option of requesting a preferred carrier ``freeze'' as an additional measure of protection against unauthorized carrier changes. With such a freeze in place, the subscriber is assured that his or her preferred carrier will not be changed without the subscriber's express consent. As discussed above, the Streamlining Order required
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-29A1.txt
  • this information may use applicable TCSIs in the 21XX, 31XX, or 41XX series. November 17, 2004, Coalition Ex Parte. See, e.g., Verizon Reply at 2. A PIC freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express written or oral consent. 47 C.F.R. § 64.1190(a). See, e.g., USTA Comments at 6. According to the Coalition, a carrier that elects to use CARE TCSI codes to communicate this information may use TCSI 2005 or an applicable TCSI in the 23XX series (customer move), TCSI 2007 or an applicable TCSI in the 23XX series (change in responsible billing party), or TCSI 2011 (PIC dispute). November 17, 2004,
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-32A1.txt
  • of Consumers' Long Distance Carriers, CC Docket No. 94-129, Order, 18 FCC Rcd 10997, 10999, para. 5 (2003); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Fifth Order on Reconsideration, FCC 04-214, paras. 9-14 (rel. Nov. 24, 2004). Section 64.1190 of the Commission's rules sets out several options that LECs may use to verify the implementation and lifting of PIC freezes. 47 C.F.R. § 11.6900. TPV is listed as one of several options LECs may use to verify the implementation of PIC freezes, but TPV is not even listed as a method for verifying the lifting of a freeze. 47
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-159A1.txt
  • verified by the submitting carrier. See 47 C.F.R. § 64.1120(a)(2). Our rules also state that no LEC shall implement a preferred carrier freeze unless the LEC confirms the subscriber's request to impose a freeze by the subscriber's: (a) written or electronically signed authorization; (b) electronic authorization; or (c) oral authorization through a qualified independent third party. See 47 C.F.R. § 64.1190. The BOC and their independent incumbent LEC affiliates, therefore, are prohibited by our rules from routinely placing PIC freezes on the accounts of customers who select that carrier or its affiliate for long distance service without first getting the proper authorization from the subscriber. Legacy AT&T FNPRM Comments at 40; see also Legacy MCI FNPRM Comments at 28-30. Implementation of
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-222A1.txt
  • See also supra note 18. AT&T v. FCC, 323 F.3d at 1087. Id. Id. Id. at 1086. Id. at 1086-87. The Commission's preferred carrier change provisions give consumers the option to ``freeze'' their choice of telecommunications carrier such that they must then contact their LEC to lift the freeze before any carrier changes can be effectuated. See 47 C.F.R. § 64.1190. Declaratory Ruling, 20 FCC Rcd at 10602, para. 9. Application at 8. Declaratory Ruling, 20 FCC Rcd at 10602, para. 9. See id. Id. See Second Report and Order, 14 FCC Rcd at 1568-69, para. 100. See id. See id. A preferred carrier freeze prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-223A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-223A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-07-223A1.txt
  • Section 64.1110 is amended by revising the second sentence in paragraph (a) and the second sentence in paragraph (b), to read as follows: § 64.1110 State notification of election to administer FCC rules. (a) * * * State notification of an intention to administer the Federal Communications Commission's unauthorized carrier change rules and remedies, as enumerated in §§ 64.1100 through 64.1190, shall be filed with the Commission Secretary in CC Docket No. 94-129 with a copy of such notification provided to the Consumer & Governmental Affairs Bureau Chief.* * * (b) * * * State notification of an intention to discontinue administering the Federal Communications Commission's unauthorized carrier change rules and remedies, as enumerated in §§ 64.1100 through 64.1190, shall be
• http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.doc http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.pdf http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-08-151A1.txt
  • 1510-11, para. 1. See CSDVRS Refresh Comments at 15-17; Sorensen Refresh Comments at 14-15; TDI Coalition Refresh Comments at 4; CSDVRS Refresh Reply Comments at 4; GoAmerica Refresh Reply Comments at 3. 47 C.F.R. § 64.1120. 47 C.F.R. § 64.1120(c). 47 C.F.R. § 64.1120(e). 47 C.F.R. § 64.1140. 47 C.F.R. § 64.1150. 47 C.F.R. §§ 64.1160, 64.1170. 47 C.F.R. § 64.1190. A preferred carrier freeze ``prevents a change in a subscriber's preferred carrier selection unless the subscriber gives the carrier from whom the freeze was requested his or her express consent.'' 47 C.F.R. § 64.1190(a). 47 C.F.R. § 1.80(b)(4). See 47 C.F.R. Part 64, Subpart K (``Changes in Preferred Telecommunications Service Providers''). See 2000 TRS Order, 15 FCC Rcd at 5174-75,
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/da992776.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. Conversent is the parent company of several operating competitive local exchange carriers (CLEC) and an interexchange carrier (IXC), Conversent Communications-LD. BLD is a CLEC and an IXC, which operates in the states of Maine, New Hampshire, Rhode Island, Massachusetts and New York. BLD provides local service by reselling local exchange services from Bell Atlantic. 47 U.S.C. § 258. The Commission's
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/1999/da992777.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. ITS will become an Incumbent Local Exchange Carrier (ILEC) when it begins providing interstate, intra Local Access Transport Area (intraLATA) service to GTE's customers. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000620.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the customer's underlying facilities-based carrier are nonetheless subject to the Commission's authorization and verification rules. See Section 258 Order at paras. 145-146; WATS International Corp.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000742.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On December 14, 1999, IECOM filed a Petition for Waiver of Commission Rules relating to its acquisition of customer bases of FiberTel, Inc., Advantage Telecommunications Corp., and North American Telephone Network, LLC (Waiver Petition). Since filing its Petition for Waiver, IECOM entered into a purchase agreement with NOSVA Limited Partnership. On January 19, 2000, IECOM filed a Supplemental and Amended
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000748.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not involve a change in the customer's underlying facilities-based carrier are nonetheless subject to the Commission's authorization and verification rules. See Section 258 Order at paras. 145-146; WATS International Corp.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000975.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On February 28, 2000, One Call filed a Petition for Emergency Waiver and Request for Expedited Treatment (Waiver Petition). On March 10, 2000, One Call filed a Supplement to the Waiver Petition (Supplement), which included a replacement page for the original Waiver Petition and an additional Exhibit C. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000985.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On December 14, 1999, IECOM filed a Petition for Waiver relating to its acquisition of customer bases of FiberTel, Inc., Advantage Telecommunications Corp., and North American Telephone Network, LLC (Waiver Petition). On January 19, 2000, IECOM filed a Supplemental and Amended Petition for Waiver, to include the customer base assets of NOSVA Limited Partnership in the pending waiver request. IECOM
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da000986.doc
  • denied, 8 FCC Rcd 3215 (1993) (PIC Change Recon. Order); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). 47 C.F.R. §§ 64.1100 - 64.1190. On March 14, 2000, Access Point, Inc. filed a Petition for Waiver of Commission Rules relating to its acquisition of selected customers of Efficy Group, Inc. (Waiver Petition). Access Point supplemented its Waiver Petition with a letter on March 31, 2000. See n. 15, infra. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001097.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 5, 2000, Tech Valley and GFC filed a Petition for Waiver of Commission Rules relating to Tech Valley's acquisition of the customer base of GFC (Waiver Petition). Tech Valley supplemented the Waiver Petition with letters dated April 18, 2000 and April 26, 2000. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001113.doc
  • either: (1) obtaining the subscriber's written authorization; (2) obtaining the subscriber's electronic authorization by having the subscriber call a toll-free number from the telephone number on which the preferred carrier freeze is to be imposed; or (3) utilizing an independent third party to verify the subscriber's oral authorization to submit the preferred carrier freeze. GTE seeks a waiver of section 64.1190 of our rules to allow it to lift the preferred carrier freezes of GTE-LD's affected customers and designate Sprint as their preferred long distance carrier without the customers' express authorization. The Common Carrier Bureau (Bureau) previously granted a waiver of the carrier change authorization and verification rules to Sprint to facilitate the transfer of certain GTE-LD customers, who did not
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001114.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 17, 2000, Touch America and Qwest filed a Petition for Waiver (Waiver Petition). On April 12, 2000, Touch America and Qwest filed a Supplement to their Waiver Petition (Supplemental Waiver Petition), which replaced the original Waiver Petition and included two attachments. On May 3, 2000, Touch America filed a Second Supplement to its Waiver Petition (Second Supplement) that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001160.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 17, 2000, PNG and America One filed a Petition for Waiver (Waiver Petition). On May 3, 2000, PNG and America One filed a Joint Supplement to their Waiver Petition, which included two exhibits. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001402.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 19, 2000, CenturyTel filed a Petition for Waiver of Commission Rules relating to CenturyTel's acquisition of the local and intraLATA toll customer bases of GTE Arkansas Incorporated, GTE Midwest Incorporated, and GTE Southwest Incorporated (collectively, ``GTE'') (Waiver Petition). On June 5, 2000, CenturyTel supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C,
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001426.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 11, 2000, MCI WorldCom, on behalf of its wholly-owned subsidiary, TTI National, filed a Petition for Expedited Waiver of Commission Rules relating to TTI National's acquisition of the customer bases of National Tele-Communications, Parcel Consultants, Inc. Minimum Rate Pricing, Inc., and Discount Call Rating, Inc. (collectively, ``MRP'') (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001427.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 19, 2000, Talk.com filed a Petition for Expedited Waiver of Commission Rules relating to Talk.com's acquisition of the customer base of Net2000 Communications, Inc. (Net2000) (Waiver Petition). On May 15, 2000, Talk.com supplemented the Waiver Petition with a revised Attachment B to the Waiver Petition and a commitment to resolve outstanding complaints against Net2000 (Supplement). 47 U.S.C. §
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001509.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 14, 2000, TXU Communications filed a Request for Expedited Waiver of Commission Rules relating to TXU Communications' acquisition of the customer base of Network Operator Services Inc. dba Network Long Distance (Network Long Distance) (Waiver Petition). TXU Communications supplemented the Waiver Petition and its Attachments A and B with amended versions of Attachment B on June 6 and
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001583.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 14, 2000, Citizens filed a Petition for Waiver of Commission Rules relating to Citizen's acquisition of the local and intraLATA toll customer bases of GTE California Incorporated, GTE West Coast Incorporated, GTE North Incorporated, GTE South Incorporated, Contel of Minnesota, Inc., and GTE Midwest Incorporated (collectively, ``GTE'') (Waiver Petition). On May 26, 2000, Citizens supplemented the Waiver Petition
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001584.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On April 7, 2000, Citizens and U S WEST filed a Joint Petition for Waiver of Commission Rules relating to Citizens' acquisition of the local and intraLATA toll customer bases of U S WEST (Waiver Petition). On July 6, 2000, Citizens and U S WEST supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A and B)
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001677.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, CenturyTel filed a Petition for Waiver of Commission Rules relating to CenturyTel's acquisition of the local and intraLATA toll customer bases of GTE North Inc. (GTE) (Waiver Petition). On June 14, 2000, CenturyTel supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C. § 258. The
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001678.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, Spectra filed a Petition for Waiver of Commission Rules relating to Spectra's acquisition of the local and intraLATA toll customer bases of GTE Midwest, Inc. (GTE) (Waiver Petition). On June 14, 2000, Spectra supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C. § 258. The
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001679.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 11, 2000, Telephone USA filed a Petition for Waiver of Commission Rules relating to Telephone USA's acquisition of the local and intraLATA toll customer bases of GTE North Inc. (GTE) (Waiver Petition). On June 14, 2000, Telephone USA supplemented the Waiver Petition and supplied copies of customer notification letters (Exhibits A, B, C, and D) (Supplement). 47 U.S.C.
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001690.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On March 24, 2000, U S WEST and Rye filed a Joint Petition for Waiver of Commission Rules relating to U S WEST's transfer to Rye of approximately 94 access lines in Pueblo, Colorado (Waiver Petition). On May 17, 2000, U S WEST and Rye supplemented the Waiver Petition (Supplement I) and supplied additional information relating to the transaction, a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001772.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 10, 2000, Stratos filed a Petition for Expedited Waiver of Commission's Rules relating to Stratos' acquisition of the customer base of Rig Telephone, Inc. (Datacom) (Waiver Petition) and supplied copies of customer notification letters (Exhibits A & B). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001903.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 15, 2000, PNG filed a Request for Expedited Waiver of Commission's Rules relating to PNG's acquisition of a portion of the customer base of Broadwing Communications (Broadwing) (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da001986.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 3, ACS and LDX filed a Joint Petition for Limited Waiver of Commission's Rules relating to LDX's acquisition of the interexchange customer base of ACS (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a customer's preferred carrier that do not
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002000.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On June 12, 2000, Jordan filed a Petition for Waiver of Commission Rules relating to Jordan's purchase from Alpine Communications, L.C. (Alpine) of a single exchange located in Moorhead, Iowa (Waiver Petition). On July 17, 2000, Jordan supplemented the Waiver Petition (Supplement I) and supplied drafts of customer notification letters (Attachments A and B). On August 15, 2000, Jordan supplemented
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002001.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. FCA was formerly known as Frontier Long Distance America, Inc. On June 19, 2000, FCA filed a Petition for Waiver of Sections 64.100-64.1190 of the Commission's Rules and Request for Expedited Treatment relating to FCA's acquisition of a portion of the interexchange customer base of GCTI (Waiver Petition). On August 18, 2000, GCTI joined FCA in filing a supplement to
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002012.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 7, 2000, Zone filed an Emergency Petition for Waiver relating to Zone's acquisition of the interLATA subscriber base of The Furst Group, Inc. (TFG) (Waiver Petition). On August 9, 2000, Zone filed a Supplement to its Waiver Petition, which included a draft of its post-transfer customer notification letter (Supplement). 47 U.S.C. § 258. The Commission's rules and orders
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002063.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On May 4, 2000, IEComm filed a Joint Petition for Limited Waiver of Commission's Rules relating to IEComm's acquisition of the interexchange customer base of True America Communications, Inc. (True America) (Waiver Petition). On August 31, 2000, IEComm filed a Revised Supplemental Petition for Waiver (Supplement) that amended its Waiver Petition and included drafts of two customer notification letters. 47
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002081.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On August 17, 2000, Broadwing Local filed a Petition for Waiver of the Commission's rules relating to Broadwing Local's acquisition of the local exchange customer base of Cincinnati Bell Long Distance Inc. (CBLD) (Waiver Petition). 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate that a switchless reseller may be a customer's preferred carrier. Therefore, changes to a
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002082.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 25, 2000, Qwest and Sully Buttes filed a Joint Petition for Waiver of the Commission's carrier change rules relating to Qwest's transfer to Sully Buttes of approximately 2,400 access lines from the South Dakota exchange of Sisseton (Waiver Petition). On September 6, 2000, Qwest supplemented the Waiver Petition (Supplement) with a copy of its pre-transfer customer notification letter
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002093.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 27, 2000, INET filed a Petition for Waiver of Commission Rules relating to INET's acquisition of the customer base of Group Long Distance, Inc. (GLD) (Waiver Petition). On September 7, 2000, INET filed a Supplemental Petition for Waiver (Supplement), which included drafts of two customer notification letters. 47 U.S.C. § 258. The Commission's rules and orders clearly contemplate
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002151.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On July 21, 2000, McLeodUSA filed an Emergency Petition for Waiver of the Commission's Rules relating to McLeodUSA's transfer of customers presubscribed to certain affiliated carriers (Waiver Petition). The affected McLeodUSA affiliates are Access Communications, Inc., BRE Communications, LLC, Consolidated Communications Operator Services Inc., Dakota Telecom, Inc., McLeodUSA Communications of Wisconsin, Inc., OneStop Telecommunications, Inc., Ovation Communications International, Inc., Ovation
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002163.doc
  • with the following text: `` * * *.'' 4. In Appendix A, on page 58, the text of subsection (5) of Section 64.1130(e) is revised to read as follows: ``That the subscriber may consult with the carrier as to whether a fee will apply to the change in the subscriber's preferred carrier.'' 5. In Appendix A, on page 60, Section 64.1190(d)(1)(i) is inserted along with the following text: `` * * *.'' 6. In Appendix A, on page 60, Section 64.1190(d)(1)(ii) is inserted along with the following text: ``A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for changing
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/da002445.doc
  • of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911 (Allocation Order), 101 F.C.C.2d 935 (Waiver Order), reconsideration denied, 102 F.C.C.2d 503 (1985) (Reconsideration Order) (the Reconsideration Order denied reconsideration of both the Allocation Order and the Waiver Order). We refer to these orders collectively as the Carrier Change Orders. 47 C.F.R. §§ 64.1100 - 64.1190. On September 8, 2000, OnePoint Communications Corp. (OnePoint), a subsidiary of Ventures in Communications II, L.L.C., joined Talk.Com, Inc. and Talk.Com Holding Corporation, d/b/a The Phone Company (collectively, Talk.Com) in filing a Joint Petition for Waiver (Waiver Petition) relating to Talk.Com's acquisition of the long distance subscriber base of OnePoint. On October 25, 2000, the Petitioners filed a Supplement to
• http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.doc http://www.fcc.gov/Bureaus/Common_Carrier/Orders/2000/fcc00255.txt
  • the reporting carrier is serving as of the date the report is filed. Bi-Annual Reporting Requirement. Reporting shall commence February 15, 2001, and shall continue on a bi-annual basis thereafter on August 15 (covering January 1 through May 31) and on February 15 (covering June 1 through December 31). 5. Part 64, Subpart K, is further amended by revising section 64.1190 to read as follows: §64.1190 Preferred carrier freezes. * * * * * * * * * * * * * * * (i) * * * (ii) A description of the specific procedures necessary to lift a preferred carrier freeze; an explanation that these steps are in addition to the Commission's verification rules in §§ 64.1120 and 64.1130 for
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000303.doc http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl000303.html
  • the Matter of MCI/WorldCom and Sprint (CC Docket No. 99-333). Comments - Murchison Tabernacle C.M.E. Church, WomanSpirit, Inc. In the Matter of Written Ex Parte Communication in ET Docket No. 98-206. Comments - SkyBridge, L.L.C. In the Matter of ONE CALL COMMUNICATIONS, INC. d/b/a OPTICOM Petition for Waiver of PIC Change Authorization and Verification Requirements, 47 C.F.R. Sections 64.1100 - 64.1190 (CC Docket No. 94-129). Petition for Emergency Waiver and Request for Expedited Treatment - One Call Communications, Inc. d/b/a Opticom. In the Matter of Creation of Low Power Radio Service (MM Docket No. 99-25/RM 9208/RM 9242). Petition for Reconsideration - Colorado Christian University. February 29 In the Matter of Various Subsidiaries and Affiliates of GEOTEK Communications, Inc. Debtor-in-Possession and Wilmington
• http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl990813.html http://www.fcc.gov/Bureaus/Miscellaneous/Filings/fl990813.wp
  • Apartment and Office Building Association of Metropolitian Washington, August 11 In the Matter of Creation of a Low Power Radio Service (MM Docket No. 99-25/RM 9208/RM 9242). Petition for Extension of Time to File Reply Comments - Greater Media, Inc. In the Matter of ALLTEL Communications, Inc. Request for Limited Waiver of the Carrier Change Provisions in Sections 64.1100 - 64.1190 of the Commission's Rules (CC Docket No. 94-129). Petition for Waiver - ALLTEL Communications, Inc. In the Matter of Amendment of Section 73.202(b), Table of Allotments, FM Broadcast Stations (Graham, Texas)(MM Docket No. 99-233/RM 9662). Comments - Graham Tollway Broadcasting Company. In the Matter of Reading Broadcasting, Inc. For Renewal License of Station WTVE(TV), Channel 51 Reading, Pennsylvania and Adams
• http://www.fcc.gov/Bureaus/Wireless/Public_Notices/2000/da001113.doc http://www.fcc.gov/Bureaus/Wireless/Public_Notices/2000/da001113.txt
  • either: (1) obtaining the subscriber's written authorization; (2) obtaining the subscriber's electronic authorization by having the subscriber call a toll-free number from the telephone number on which the preferred carrier freeze is to be imposed; or (3) utilizing an independent third party to verify the subscriber's oral authorization to submit the preferred carrier freeze. GTE seeks a waiver of section 64.1190 of our rules to allow it to lift the preferred carrier freezes of GTE-LD's affected customers and designate Sprint as their preferred long distance carrier without the customers' express authorization. The Common Carrier Bureau (Bureau) previously granted a waiver of the carrier change authorization and verification rules to Sprint to facilitate the transfer of certain GTE-LD customers, who did not
• http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-380A1.pdf
  • amended, 47 U.S.C. § 258, and Sections 0.141, 0.361 and 1.719 of the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed against AT&T Corporation IS DENIED. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 06-S0253018, filed October 24, 2006. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.doc http://www.fcc.gov/fcc-bin/audio/DA-07-4144A1.pdf
  • the Commission's rules, 47 C.F.R. §§ 0.141, 0.361, 1.719, the complaint filed by Complainant against OneTouch IS DENIED. IT IS FURTHERED ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 07-S0272291, filed April 2,, 2007. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.doc http://www.fcc.gov/fcc-bin/audio/DA-11-168A1.pdf
  • occurred and neither the authorized carrier nor BNLD may pursue any collection against Complainant for those charges. 8. IT IS FURTHER ORDERED that this Order is effective upon release. FEDERAL COMMUNICATIONS COMMISSION Nancy A. Stevenson, Deputy Chief Consumer Policy Division Consumer & Governmental Affairs Bureau Informal Complaint No. IC 09-S0295409, filed March 16, 2009. See 47 C.F.R. §§ 64.1100 - 64.1190. 47 U.S.C. § 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996); Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996; Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Rcd 1508
• http://www.fcc.gov/slamming/part64.pdf
  • state entity with the state- designated authority to resolve the complaints of such state's residents arising out of an allegation that an un- authorized change of a telecommuni- cation service provider has occurred that has elected, in accordance with the requirements of §64.1110(a), to ad- minister the Federal Communications Commission's slamming rules and rem- edies, as enumerated in §§64.1100 through 64.1190. VerDate 0ct<09>2002 01:11 Oct 24, 2002Jkt 197190PO 00000Frm 00267Fmt 8010Sfmt 8010Y:\SGML\197190T.XXX197190T 268 47 CFR Ch. I (10­1­02 Edition) §64.1110 (g) The term relevant governmental agency shall be the state commission if the complainant files a complaint with the state commission or if the com- plaint is forwarded to the state com- mission by the Federal Communica- tions Commission, and the